Total 4 account executive job vacancies in Indonesia

Main Missions

• Ensure contract renewal for our existing accounts
• Ensure customer satisfaction, engagement, and success

Within the Label and Artists Solutions team, you will be responsible for a portfolio of strategic clients and define with your manager the best solutions to maximize client satisfactions and services execution.  As the clients’ point of contact, you will be responsible for:

1. Delivering flawless service, and ensuring cross-functional collaboration of teams:
   1. Operational support (within internal team)
   2. Marketing optimization (with Editorial and Marketing Partnership teams)
2. Proactively providing the best strategic support (go-to-market strategies, quarterly business reviews, providing insights, etc.)  with the use of digital distribution knowledge
3. Fully comprehending the client needs and identify potential services to upsell
4. Participating in year-on-year development of customer’s revenue and gross margin through analyzing data from the dashboard and continuously monitoring the performance
5. Ensuring timely renewal of contracts

Main Missions

• Ensure contract renewal for our existing accounts
• Ensure customer satisfaction, engagement, and success

Within the Label and Artists Solutions team, you will be responsible for a portfolio of strategic clients and define with your manager the best solutions to maximize client satisfactions and services execution.  As the clients’ point of contact, you will be responsible for:

1. Delivering flawless service, and ensuring cross-functional collaboration of teams:
   1. Operational support (within internal team)
   2. Marketing optimization (with Editorial and Marketing Partnership teams)
2. Proactively providing the best strategic support (go-to-market strategies, quarterly business reviews, providing insights, etc.)  with the use of digital distribution knowledge
3. Fully comprehending the client needs and identify potential services to upsell
4. Participating in year-on-year development of customer’s revenue and gross margin through analyzing data from the dashboard and continuously monitoring the performance
5. Ensuring timely renewal of contracts

Office Management 

• Manage the relationship with vendors/ suppliers and external service providers i.e. telco operator, internet provider, cleaning services, etc 

• Work alongside with Finance in maintaining a budget for office expenses. 

• Handle procurement or purchase request from internal/external stakeholders 

• Respond to emergency situations or other urgent issues involving the facility 

• General administration duties including maintaining of copier machine and other office equipment etc repair and maintenance for office equipment 

• Maintain and replenish of pantry and stationeries control 

• Liaison with Travel Agent, Airlines and Hotel Reps. for Corporate rates 

• Assist in arrangement for hotel reservations for events, meetings etc 

• Travel and visa arrangement for Indonesia office; assist and handling of visas for local and region request 

• Postage / mail handling, courier service arrangement 

• Liaison with the landlord on structural issues, problem resolution with the office space, fire safety and security etc 

• Business name card printing arrangement 

• Support HR and IT with onboard preparation i.e. laptop set up, issuance/ update of staff security access pass 

• Provide the front line of visitor hospitality, ensuring guests are cordially received in a prompt manner and directed to the proper meeting place 

• Maintains and updates the Asset Register including asset tagging 

• Acts as the liaison for all visitors coming from other Believe entities worldwide. 

• Perform general administrative and secretarial duties including corresponding with internal and external stakeholders 

• Contact point for all IT related issues coordinating with Believe Helpdesk/ Security for IT asset management lifecycle to include receiving hardware deliveries, unboxing and secure storage of all hardware and software, printer setup, and remote troubleshooting assistance, etc 

• Supporting other Executive in terms of calendars, claims etc 

Executive Assistant 

• Personal admin support to Indonesia management team 

• Managing and coordination of complex calendars and organising meetings and appointments for managing director 

• Assisting the managers/executives of important tasks and deadlines 

• Organization of meetings including the preparation of reports and follow-up of actions 

• Organization of travel, update of organizational charts 

• Preparation of presentation documents for working committees 

• Organizing events and conferences 

• Monitoring of various transversal projects 

Main Missions

• Ensure contract renewal for our existing accounts
• Ensure customer satisfaction, engagement, and success

Within the Label and Artists Solutions team, you will be responsible for a portfolio of strategic clients and define with your manager the best solutions to maximize client satisfactions and services execution.  As the clients’ point of contact, you will be responsible for:

1. Delivering flawless service, and ensuring cross-functional collaboration of teams:
   1. Operational support (within internal team)
   2. Marketing optimization (with Editorial and Marketing Partnership teams)
2. Proactively providing the best strategic support (go-to-market strategies, quarterly business reviews, providing insights, etc.)  with the use of digital distribution knowledge
3. Fully comprehending the client needs and identify potential services to upsell
4. Participating in year-on-year development of customer’s revenue and gross margin through analyzing data from the dashboard and continuously monitoring the performance
5. Ensuring timely renewal of contracts