Total 4 quality assurance manager job vacancies in Kantor Pusat - Graha CIMB Niaga

Strategy and Planning (Strategy & Planning)

• Formulate and implement strategies to increase CC market share in the industry
• Helping card utilization by conducting sales activities on the mobile sales channel through sales strategy communication by offering product benefits for direct use of the card
• Make event activities (office building, malls and others) periodically to achieve targets
• Build a strong team with good quality and productivity goals so that CPA can be achieved on target.
• Responsible for weekly and monthly sales plans of SPV and ASM to ensure the achievement of the specified targets
• Performing special handling for large corporate customers as Key Corporate Account
• Maintain Account Quality/AQT Rate by making sales according to the target market

Business Performance and Management (Business Performance and Management)

• New Cards
• Approval Rate according to target
• AQT Rate
• CPA
• Productivity new card booking : DSR, SPV & ASM
• BTA and BTS
• Operational Risk
• Retention of High Performance
• Succession Planning

Human Resources Management (People Management)

• Manage human resources as needed, both outsourced and head count with good quality
• Develop human resources in the work team effectively and efficiently so that productivity results are achieved according to targets with good quality

Compliance (Regulatory Compliance)

• Responsible for maintaining sales and service quality standards
• Apply KYC & CDD, understand product knowledge and selling skills

Strategy & Planning

• Set trategy to enhance existing customer of commercial banking 

Business Performance and Management

• Work closely with commercial center to ensure quality of credit   still on track 
• Together with Commercial Center to managed the pipelines for the area covered and decide which account to be push forward into the credit chain.
• Make a pre-credit proposal (include credit proposal for renewal, new loan within credit limit)  and complete document requirement in order to grow profit and portfolio
• Maintain a good relationship with existing customers and develop transaction with new customer to make a renewal transaction in order to increase outstanding loan
• Cross-sell a banking product to new and existing customers according to customers needs in order to help increasing profit
• Re-check document which has been checked by Client Services in order to complete credit proposal requirement so it could be more accountable in respective internal related parties 
• Do a normal credit process in a timely manner to ease up the booking process in order to fullfilled customers needs

Regulatory Compliance

• Comply with policies, procedures, and regulatory

Strategy and Planning 

 To develop audit programmes by identifying and assessing risks and controls in business/support unit to ensure that the audit programmes cover all key risk areas and updated on timely basis 

Business Performance and Management 

 Coordinate work group of auditors, in prepare and conduct IT audit in area selected to ensure completion as scheduled in annual audit plan 

 Monitor and control IT audit process to ensure quality audit has been conducted 

 Coordinate work group of auditors in compiling, reviewing and documenting IT audit observation and audit working papers to ensure quality and objectivity of audit result, and maintain traceability of audit documents 

 Review follow up status of audit findings and all evidences to ensure corrective actions have been settled by auditee 

People Management 

 NA 

Regulatory Compliance 

 NA