Total 35 contracts specialist job vacancies in Denpasar, Denpasar City

At Cadmus, we believe every student should have equal opportunity to achieve academic excellence; that’s why we’re changing how the world learns!

Cadmus is a global EdTech company purposefully built for the higher education sector to break down learning barriers by providing educators and diverse student cohorts with access to high-quality learning and assessment. We’re working hard in pursuit of an ambitious, world-shaping goal: to provide 1 billion students with access to high-quality education by 2050.

That’s why we need a high-performing Customer Support Specialist to join our team and provide frontline support to our customers!

As a Customer Success Specialist at Cadmus, you'll play a key role in ensuring that our customers have an outstanding experience in our platform, fostering customer satisfaction and loyalty. You’ll also be the first line of defence for our valued customers, ensuring their questions and concerns are addressed promptly and professionally.

In this role you will be expected to

• Provide exceptional customer support via phone, email, and chat.
• Educate the teachers and students who use our platform on how to get the most out of it; assist them with their questions or issues.
• Ensure we build deep, meaningful and value-driven relationships with customers online.
• Successfully execute special projects that support our pilot and enterprise implementations as needed.
• Troubleshoot customer issues efficiently and identify solutions, working independently and collaboratively as needed.
• Proactively research and stay up-to-date on company products and services to provide informed answers.
• Ensure all customer facing materials are updated with the latest releases and the most relevant information.
• Identify and escalate complex issues to the appropriate teams for resolution.

Skills & Experience

• Communication Skills: You have advanced English communication skills, and are equally comfortable talking to internal teammates and external customers. You have managed customers on voice/video from Australia, UK, and/or USA in a user-facing role.
• Problem solving: Able to quickly understand customer pain points and engage with them on the solution most relevant to them.
• Support Experience: Minimum 2 years of experience in customer service or a related field, supporting the growth of software products while working remotely. 
• Technical comfort: Familiarity with a variety of software applications is preferred. Ability to learn and adapt to new software programs quickly. Comfortable with MS-Office / G-suite. Experience with Hubspot is a plus.
• Startup DNA: You’re flexible, comfortable with ambiguity, and have experience wearing multiple hats while supporting rapid growth. You have been a one-person army when needed, or worked as an early employee. 
• A Bar Raiser: You bring your passion and work ethic to the table every day, setting the example for others. You are constantly looking to upskill yourself, and find ways to improve upon the status quo. You enjoy collaborating cross-functionally to accomplish shared goals and care about learning, growing, and helping others do the same.

• A remote-friendly, flexible working culture; where you can work from any global location
• A diverse and inclusive workplace where there are no barriers to anyone succeeding
• A surrounding team of mission-driven individuals who genuinely love what they do
• Mentoring and succession planning for your career
  

Cadmus is a remote-friendly company, and this role is open to candidates anywhere in Indonesia.

Hiring Process

Please apply online with your resume, and instead of a cover letter, we would love you to answer a few questions.

Our interview process consists of a recruiter phone screen, a hiring manager interview, a homework task and a panel interview. These will be completed in person or online (via Zoom).

While we review your application, please get to know us by visiting cadmus.io or following our social channels.

Inclusivity at Cadmus

At Cadmus, we hire great people from a wide variety of backgrounds because it makes our company stronger. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, or disability status. If you share our values and our enthusiasm for education, you will find a home at Cadmus.

If you need assistance or accommodations made due to a disability, please let us know.

A LITTLE BIT ABOUT US:

Increasink provides a highly engaging branding consultation across various sectors, such as fashion, healthcare, retail, etc. Our team is fueled by the need to maximize the highest potential with the highest integrity to get the highest fulfillment. Started by a team of two in 2012, we are now trusted by national and international clients to answer their branding needs.

A LITTLE BIT ABOUT THE ROLE:

We are looking to hire a Social Media Specialist to manage social networks for top clients. The successful candidate will have a strong background in producing engaging and creative social media across planning, strategy, and media.

WHAT YOU WILL BE DOING:

• Be responsible for creating social media campaigns and content; from observing trends and references, brainstorming, and planning to execution (including schedule and post).
• Monitor and continuously improve social media analytics and provide reports and insights to optimize content and engagement strategies.
• Monitor and manage social media, including scheduling and publishing posts, responding to comments and messages, and engaging with the online community.
• Collaborate with other department teams to create and implement social media campaigns.
• Stay current with social media trends and implement innovative strategies to drive growth and engagement.

WHAT YOU WILL NEED TO BE GREAT IN THIS ROLE:

• Excellent verbal and written communication skills.
• At least 1 year of experience in social media management.
• A willingness to learn new skills and keeping up with the pace of digital innovation
• Strong team player with a proactive attitude.
• Creative mindset with an eye for design and aesthetics.
• Strong analytical abilities to read, interpret, and utilize data and develop actionable points for optimization and/or experimentation.
• Digital marketing knowledge is a plus.
• Bachelor’s Degree in Communication or any related major.

We encourage you to apply if you are ready to make a significant impact and contribute to our exciting journey.

Job description

INSIGNIA.ID help brands expand their market and increase their ROI by transforming faster, growing bigger, retaining better by Incubating technology products that enable digital transformation reachable for more companies. Products incubated range from automated chatbot commerce, real-time marketplace intelligence for ecommerce, CRM ecosystem technology, to automated personalization of loyalty programs.

Our company is seeking an experienced IT Infrastructure Specialist to join our team to do designing, implementing, and maintaining the technological backbone of the organization. This role is responsible for ensuring the stability, security, and scalability of the IT infrastructure to support business operations effectively.

The ITIS have responsibilities to:

Infrastructure Design and Planning:

• Designing and planning IT infrastructure solutions that align with the organization's business objectives.
• Evaluating existing systems and proposing improvements or upgrades to enhance performance and reliability.
• Collaborating with stakeholders to understand requirements and develop infrastructure strategies accordingly.

Network Management:

• Configuring, monitoring, and maintaining network equipment such as routers, switches, firewalls, and load balancers.
• Implementing network security measures to protect against unauthorized access, malware, and other security threats.
• Troubleshooting network issues and optimizing network performance.

Server Administration:

• Installing, configuring, and managing server hardware and operating systems (e.g., Windows Server, Linux).
• Monitoring server performance and implementing necessary upgrades or patches.
• Managing virtualization platforms (e.g., VMware, Hyper-V) and cloud services (e.g., AWS, Azure).

Storage Management:

• Designing and implementing storage solutions to meet the organization's data storage and retrieval needs.
• Configuring and managing storage area networks (SANs) and network-attached storage (NAS) devices.
• Implementing data backup and disaster recovery strategies to ensure data integrity and availability.

Security Management:

• Implementing security best practices and policies to safeguard the IT infrastructure.
• Conducting regular security audits and risk assessments to identify vulnerabilities and mitigate risks.
• Responding to security incidents and breaches in a timely manner, including forensic analysis and remediation.

Infrastructure Automation:

• Developing scripts and automation workflows to streamline infrastructure provisioning, configuration, and management.
• Implementing infrastructure-as-code practices using tools like Ansible, Puppet, or Chef.
• Continuously improving automation processes to increase efficiency and reduce manual intervention.

Documentation and Training:

• Creating and maintaining documentation for infrastructure configurations, procedures, and best practices.
• Providing training and support to IT staff and end-users on infrastructure-related topics.
  

Working Mode : WFO

Work Location : Kebon Jeruk, Jakarta Barat.

Qualifications:

• Bachelor's degree in computer science, information technology, or related field.
• Several years of experience in IT infrastructure design, implementation, and administration.
• Proficiency in network protocols, server technologies, storage systems, and security principles.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Industry certifications such as Cisco Certified Network Associate (CCNA), Microsoft Certified: Azure Administrator Associate, or Certified Information Systems Security Professional (CISSP) are advantageous.

• BPJS KETENAGAKERJAAN
• REIMBURSEMENT
• MEAL
• INSURANCE
• THR

At Kartu Prakerja, we are seeking a skilled QA Engineer to join our team. As a QA Engineer, you will play a crucial role in ensuring the quality and reliability of our systems and applications. You will work closely with our software engineering team to design and execute test plans, identify and report bugs, and ensure the overall functionality and performance of our products.

Responsibilities:

• Develop and implement test strategies, plans, and procedures
• Create and execute testing scripts and scenarios
• Identify, record, and track bugs and issues
• Collaborate with cross-functional teams to analyze and resolve quality issues
• Perform manual and automated testing as necessary
• Stay up-to-date with industry best practices and tools

• Bachelor's degree in Computer Science or a related field
• Previous experience as a QA Engineer or similar role (Min 2 Years)
• Strong knowledge and understanding of software QA methodologies, tools, and processes
• Proficiency in SQL
• Proficiency in API testing with Postman or similar tools is highly desirable.
• Experience with manual and automated testing
• Familiarity with bug-tracking systems and version-control tools
• Excellent analytical and problem-solving skills
• Strong attention to detail
• Good communication and collaboration abilities

Working with the biggest Innovation Public Services in Indonesia

Working on the product used by 100 Millions of people in Indonesia from 514 city and district

For more about our output, outcome, and impact of Kartu Prakerja here

We are looking for a Product Marketing Specialist for maternity leave replacement. This position will help us craft a story behind the product and translate this as a clear messaging to our audience. You need to be a deep thinker and empathetic to connect with the different segments of our users and create stories that will resonate with them.

For this role, you need to be a strong project manager to be able to translate data and insights into interesting creative marketing strategies and messages that can attract attention. This needs strong collaboration across multiple teams in order to be executed well.

You will be the focal point that pull all the strings to make it happen.

Responsibilities

• Understand the company products
• Understand. Connect. Resonate with the users
• Translate benefits of the users into stories and use cases
• Sell the unique selling points of the product
• Craft compelling stories and messages around the benefits of the users for the different target audience
• Understand how to connect and attract users across the different funnel
• Follow and analyze market trends to position products* Develop product marketing strategies
• Project management across various teams (investment research, creative, content, digital ads, product) to execute strategies
• Test marketing product features, releases, and ad copy
• Track and evaluate performance using relevant KPIs and feedback from existing and prospective customers

• Proven Project Management & Prioritization skills
• Proven track record in managing product and or customer lifecycle marketing.
• Proven ability to turn data and insights into marketing strategies and messages
• Multi tasking, self-drive, and strong entrepreneurial skills in maneuvering a data-driven decision within ambiguity.
• Budget management skills with ruthless prioritization to optimize measurement of return on investment
• Ability to write compelling stories and ad copy
• Strong empathy and understanding of how customers will react to stimuli
• Customer obsessed
• Ability to thrive in ambiguity
• Having strategic thinking skills, analytical mind, creativity, and strong quantitative skills
• High cognitive aptitude and critical thinker
• Interest in stock investing

• Supportive teammates
• Health insurance benefits
• Self development activities that support careers
• Flexible working hours
• Broaden your knowledge in financial investment

As a Legal Admin, you can explore in the Company's compliance with company licensing, company documents and compliance obligations for every action taken by the Company

Responsibility :

• Manage and maintain originals and soft copies of company licensing and company documents
• Manage and monitor company permit and legality deadlines
• Handle administrative work related to Legal and Compliance
• Take minutes of meeting attended
• Provide regular updates to superiors
• Maintain proper document filing and arrange documents sending to third parties
• Monitor and analyze the latest rules or regulations from regulators supporting Compliance function

• Law graduate, 1-3 years of experiences, with minimum GPA of 3.00
• Have effective interpersonal and fast learning skills
• Have excellent verbal and written communication skills
• Fluent in English
• Attain proficiency in Microsoft Office
• Attain multitasking and time management skills, with the ability to prioritize tasks

1. Manage sales leads in term of customer solution architecture and business calculation (SRF, JL, IoM, TRF and survey)
2. Manage improvement for some of key area where can improved opportunity sales lead reference to customer needs such as network improvement suggested, open for new coverage area or data center, equipment technology refer to market trend and optimizing cost deployment
3. Manage customer needs and scope replicate to internal order process (technical proposal and technical tender compliance)
4. Manage improvement analysis and assessment of our existing infrastructure and technology to support more gathering sales lead (reference data base on Trouble ticket, revenue base, and sales target area)
5. Manage justification request for any customer leads refer to our existing infrastructure and technology including EoS of required  
6. Manage technical budget enterprise sales directorate reflected to sales target
7. Support compliance legality of customer order (PKS or term sheet)

• Minimum Bachelor's Degree in Telecommunication Engineering or other related major
• Minimum 4 years experience in Telecommunication / ISP Industry
• Have certification Have OSCP ; OSWP
• Good communication & able to work under pressure
• Willing to work in: Centennial Tower, Jakarta Selatan

• Medical Insurance
• Medical Check Up
• Free Product Service

Responsibilities

• Create social media campaigns and top-line communications strategies for our branded house social media account.
• Manage and oversee the content creation process on all social media platforms which includes daily posts or larger campaigns.
• Involved in all steps of social media activity, from observing trends and preferences, brainstorming, and planning to execution.
• Create a social media plan and execute the plan along with the content creator.
• Identify the Brand’s KOL and coordinate with third parties or ambassadors.
• Track and observe social media tools and identify how to utilize the tools.
• Gathering insight and analysis for what content works well on our platform.
• Schedule all posts to all social media accounts of the Brand. (Facebook, Instagram, TikTok, Twitter).
• Manage social media report by weekly and monthly.

• At least 3 years in a related role.
• Strong writing, editing, and proofreading skills.
• Ability to communicate ideas clearly; a strong analytical, data-driven mindset.
• Understand and have the knowledge of social media landscape, platform, and technologies.
• Creative thinker and innovative; can think out of the box (up to date with the trend).
• Love and a real interest in digital platforms especially in social media and its tools.
• Strong team player with a humble and proactive attitude.
• Ability to read, analyze, interpret, and utilize data which come up with actionable items for optimization and/or experimentation.
• Agile, fast learner and detail oriented kind of person.

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered with the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now!

Why Join Us?

At LUXASIA, we believe there is beauty within every talent - that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?

Position Purpose:

To provide a pro-active, efficient, timely and relevant Tax service/support to the management and internal departments, including any ad-hoc project reports at a level of detail necessary to manage Tax effectively, coordinate with Finance and Accounting team to ensure proper bookkeeping are maintained in compliance with local Tax Regulation. Ensure Tax Compliance in place including proper Intercompany transactions, monthly Tax and Annual Corp Tax submission and payment.  Act as intermediary between consultant, local and regional in all Tax related matters for LUXASIA’s entities in Indonesia.

Description of Duties:

Taxation

• Improve quality of VAT Monthly Compliance, Withholding Tax, Tax accounting and Corporate Income Tax and ensure the compliance with Tax regulations.
• Ensure proper Taxes reconciliation including VAT and Withholding Taxes done on monthly basis.
• Monthly reconciliation of Withholding Tax prepayment and payable, VAT, prepare monthly tax returns and ensure timely collection of Prepayment Tax slip.
• Liaise and coordinate with Tax consultant for CIT calculation, and support for Tax audit. Proactive update on the status and progress to Country Finance Lead and Regional.
• Support the data requirement and review Transfer Pricing Documentation.

Education & Experience:

• Minimum bachelor’s degree in finance, Accounting, Tax
• Possessing 4-8 years of working experience
• Brevet A & B certification preferrable
• Proven experience in Managing and handling Tax
• Working knowledge of Accounting Software

• Contribute to the development and maintenance of IT and information security policies and procedures in accordance with industry standards and applicable regulations.
• Periodically facilitate IT and information security awareness.
• Monitor and assess the organization's compliance with policies, standards, and relevant IT and information security regulations.
• Conduct regular compliance audits.
• Provide support to Internal and External Auditors regarding the implementation and certification of ISO 27001.
• Assist Internal and External Auditors and Compliance team in meeting regulatory and audit requirements.
• Participate in the identification, assessment, and monitoring of IT and information security risks.
• Support the development and maintenance of the risk register.
• Collaborate with the IT and information security team, as well as various business units, to ensure compliance and effectively mitigate risks.

• Bachelor's degree in Information Technology, Information Security, or a related field.

• Good understanding of GRC concepts and principles of information security.
• Basic knowledge of IT Risk, information security regulations such as "Peraturan OJK Manajemen Risiko TI" lembaga jasa keuangan non Bank, or ISO 27001.
• Familiarity with information technology and security, including knowledge of security controls.
• Strong analytical and problem-solving skills.
• Excellent communication skills, both verbal and written.
• Ability to compile clear and concise reports.
• Quick learner and adaptable to changes in technology and regulations.
• Additional certifications such as Cobit, ITIL, ISO 27001, CISA, or similar would be a plus.
• Effective team player and ability to collaborate with various stakeholders in the organization.