Total 501 customer experience manager job vacancies in Jl Rs Fatmawati 77-81 Keb Baru Jakarta 12150

Job Location: Jakarta, Indonesia

Position Type: Full-time

Monthly Salary : IDR 20 -30 million

Company Overview:

Elogio Asia is a leading distributor of medical aesthetic devices and products in Indonesia. We are dedicated to offering innovative solutions that enhance the beauty and health industries. Our mission is to empower clinics and practitioners with the latest advancements in medical aesthetics, ensuring they provide exceptional care to their clients.

Job Description:

We are seeking a dynamic and experienced Marketing Manager to lead our marketing initiatives across Indonesia. The Marketing Manager will be responsible for developing and implementing strategic marketing plans to increase brand awareness and market share in the medical aesthetics field.

Key Responsibilities:

• Develop and execute a comprehensive marketing strategy that includes digital, print, event, and direct marketing campaigns.
• Manage the marketing budget and ensure all marketing activities deliver a high return on investment.
• Collaborate with sales teams to create marketing materials and campaigns that effectively promote our products and services to target audiences.
• Lead the organization and participation in industry exhibitions, workshops, and other promotional events.
• Analyze market trends and competitor activity to identify opportunities and challenges within the industry.
• Manage and enhance the company's social media presence, ensuring consistent and engaging content delivery.
• Establish and maintain effective relationships with key industry partners, including media, influencers, and KOLs (Key Opinion Leaders).
• Oversee the creation and maintenance of promotional materials and marketing collateral.
• Track and report on marketing campaign results, adjusting strategies as needed to meet company objectives.

Requirements:

• Bachelor’s degree in Marketing, Business Administration, or related field.
• At least 5 years of marketing experience, preferably in the healthcare, pharmaceutical, or medical aesthetics industry.
• Strong understanding of the Indonesian market and medical aesthetics community.
• Proven track record in developing and executing successful marketing campaigns.
• Excellent communication, interpersonal, and leadership skills.
• Fluent in Bahasa Indonesia and proficient in English.
• Strong analytical skills and data-driven thinking.
• Ability to work independently and in a team environment.
• Creative thinker with a passion for healthcare and aesthetics.

Job Location: Jakarta, Indonesia

Position Type: Full-time

Monthly Salary : IDR 20 -30 million

Company Overview:

Elogio Asia is a leading distributor of medical aesthetic devices and products in Indonesia. We are dedicated to offering innovative solutions that enhance the beauty and health industries. Our mission is to empower clinics and practitioners with the latest advancements in medical aesthetics, ensuring they provide exceptional care to their clients.

Job Description:

We are seeking a dynamic and experienced Marketing Manager to lead our marketing initiatives across Indonesia. The Marketing Manager will be responsible for developing and implementing strategic marketing plans to increase brand awareness and market share in the medical aesthetics field.

Key Responsibilities:

• Develop and execute a comprehensive marketing strategy that includes digital, print, event, and direct marketing campaigns.
• Manage the marketing budget and ensure all marketing activities deliver a high return on investment.
• Collaborate with sales teams to create marketing materials and campaigns that effectively promote our products and services to target audiences.
• Lead the organization and participation in industry exhibitions, workshops, and other promotional events.
• Analyze market trends and competitor activity to identify opportunities and challenges within the industry.
• Manage and enhance the company's social media presence, ensuring consistent and engaging content delivery.
• Establish and maintain effective relationships with key industry partners, including media, influencers, and KOLs (Key Opinion Leaders).
• Oversee the creation and maintenance of promotional materials and marketing collateral.
• Track and report on marketing campaign results, adjusting strategies as needed to meet company objectives.

Requirements:

• Bachelor’s degree in Marketing, Business Administration, or related field.
• At least 5 years of marketing experience, preferably in the healthcare, pharmaceutical, or medical aesthetics industry.
• Strong understanding of the Indonesian market and medical aesthetics community.
• Proven track record in developing and executing successful marketing campaigns.
• Excellent communication, interpersonal, and leadership skills.
• Fluent in Bahasa Indonesia and proficient in English.
• Strong analytical skills and data-driven thinking.
• Ability to work independently and in a team environment.
• Creative thinker with a passion for healthcare and aesthetics.

工作地點：印尼雅加達

職位類型：全職

公司概況：

Elogio Asia 是印尼領先的醫療美容設備和產品經銷商。我們致力於提供創新的解決方案，以促進美容和健康產業的發展。我們的使命是為診所和從業人員提供醫學美容領域的最新進展，確保他們為客戶提供卓越的護理。

職位描述：

我們正在尋找一位充滿活力且經驗豐富的行銷經理來領導我們在印尼各地的行銷活動。行銷經理將負責制定和實施策略行銷計劃，以提高醫療美容領域的品牌知名度和市場份額。

主要職責：

• 制定並執行全面的行銷策略，包括數位、印刷、活動和直接行銷活動。
• 管理行銷預算並確保所有行銷活動都能帶來高投資回報。
• 與銷售團隊合作創建行銷材料和活動，以有效地向目標受眾推廣我們的產品和服務。
• 領導組織和參與行業展覽、研討會和其他促銷活動。
• 分析市場趨勢和競爭對手的活動，以確定行業內的機會和挑戰。
• 管理和增強公司的社群媒體影響力，確保內容交付一致且引人入勝。
• 與主要行業合作夥伴建立並維持有效的關係，包括媒體、影響者和 KOL（關鍵意見領袖）。
• 監督促銷材料和行銷材料的創建和維護。
• 追蹤並報告行銷活動結果，根據需要調整策略以實現公司目標。

要求：

• 行銷、工商管理或相關領域學士學位。
• 至少 5 年行銷經驗，最好在醫療保健、製藥或醫學美容行業。
• 對印尼市場和醫學美容界有深入的了解。
• 在製定和執行成功的行銷活動方面擁有良好的記錄。
• 優秀的溝通、人際溝通和領導能力。
• 精通印尼語並精通英語。
• 強大的分析能力和數據驅動的思維。
• 能夠獨立工作並在團隊環境中工作。
• 對醫療保健和美學充滿熱情的創意思想家。

Community Experience Intern will focus on :

• Monitoring and activating user and community to persuade them to join our campaign.
• Oversee content development, ensuring it aligns with both client goals and audience preferences.
• Engage with Supermom's internal community and external community partner
• Monitor campaign performance metrics and generate reports highlighting key successes, insights, and recommendations.

• Minimum of 1 year of experience in community activation, customer success, customer service, copywriting, ideally in an agency setting. Fresh graduates are welcome to apply.
• Demonstrated skill in project management
• Excellent communication, interpersonal skills, and good attitude
• Ability to develop and implement persuasive content copy 
• Proficient in Bahasa Indonesia, preferably able to speak and write in English as well.
• Available to work on a freelance contract for 3 to 6 months, Onsite in Menara Sentraya Blok M, with a working arrangement from Monday to Friday, 9 AM to 6 PM.

Menerima dan Menangani Pertanyaan Pelanggan: Menyambut pelanggan yang datang melalui telepon, email, media sosial, atau langsung, serta memberikan informasi yang akurat dan membantu mereka menyelesaikan masalah atau menjawab pertanyaan.

Menangani Keluhan Pelanggan: Menerima dan mengatasi keluhan atau masalah yang dihadapi pelanggan dengan cara yang profesional, sabar, dan mencari solusi terbaik untuk kedua belah pihak.

Memproses Pesanan atau Transaksi: Membantu pelanggan dalam melakukan pemesanan, pembelian, atau pengembalian barang, serta memastikan transaksi berlangsung dengan lancar.

Mencatat dan Mengelola Data Pelanggan: Memasukkan dan memperbarui informasi pelanggan dalam sistem database perusahaan untuk memastikan data akurat dan terkini.

• Memahami proses produksi di manufaktur garment
• Kemampuan komunikasi yang baik
• Memiliki digital mindset
• Bersedia di tempatkan di Jawa Tengah (Boyolali / Sragen)

• Menangani Keluhan Pelanggan
• Memberikan Informasi Produk atau Layanan
• Melakukan Follow-up pada Masalah Tertentu
• Mencatat Interaksi dengan Pelanggan
• Memberikan Saran dan Rekomendasi
• Menjaga Tingkat Kepuasan Pelanggan

Dibutuhkan Customer Support (CS) untuk stand-by hanya setiap Sabtu dan Minggu (kerja lepas).

Tanggung jawab:

• Membantu dalam penyelesaian keluhan dan masalah pelanggan secara tepat waktu dan efektif.
• Memantau dan mengevaluasi interaksi layanan pelanggan untuk memastikan kualitas dan konsistensi.
• Bekerjasama dengan departemen lain, seperti pemasaran dan pengembangan produk, untuk menangani keprihatinan pelanggan dan meningkatkan pengalaman pelanggan secara keseluruhan.
• Menganalisis umpan balik pelanggan untuk mengidentifikasi tren, area untuk perbaikan, dan peluang untuk inovasi.

Job Desc:

1. Melayani informasi, permintaan dan keluhan atas jasa layanan Telkomsel bagi seluruh pelanggan Telkomsel

2. Membuat eskalasi permasalahan pelanggan yang tidak dapat diselesaikan melalui tiket Cookies atau media lain yang ditentukan kepada fungsi

3. Service Operation Support.

4. Mengidentifikasi dan mencatatkan tujuan atau permasalahan pelanggan/calon pelanggan datang ke GraPARI di aplikasi yang telah ditentukan oleh Telkomsel.

Job Req:

1. Tinggi Badan Pria min 170 cm Wanita min 160 cm

2. Pendidikan min. D3 semua jurusan

3. Usia maksimal saat rekrutasi 25 tahun

4. Berpenampilan menarik

5. Bisa berkomunikasi dengan baik

6. Bisa bekerja secara mandiri dan juga team

7. Mengutamakan kandidat non hijab (Wanita)

8. Pola pikir analitis, detail oriented dan mampu bekerja multi tasking

• Menjalin hubungan yang baik dan kerjasama dengan brand atau seller
• Membuat database
• Scounting Klien
• Membuat Deck
• Melakukan Pitching
• Membuat strategi penjualan yang menarik serta pekerjaan pekerjaan lain yang berkaitan dengan penjualan

Purpose for this role:

• Direct, determine, monitor, control and evaluate the implementation of:
• Financing activities, such as negotiation of financial provisions, financing business support, short-term and long-term loans, financial due diligence, allocation and withdrawal of loans or equity injections, and also ESG Financing.
• Financing risk activities, such as execution of market risk mitigation, credit and liquidity risk management.
• Treasury activities, such as cashflow management and optimization, treasury FX management execution, working capital management and optimization, and short-term placement planning.

Key Accountabilities:

• Management of financial control, reporting and financial business partnering teams
• Management of project approval process for Opex, Devex and CAPEX programmes
• Support for commercial growth, by supporting the management team in driving the commercial growth
• Drive comprehensive financial reporting, budgeting and forecasting processes. • Create a control environment, including financial accounting policies and processes to support growth. • Integrate with Masdar Group accounting policies and timetables.
•  Coordinate with the Planning & Risk Management function in managing financial risks • Work with external auditors and tax advisors.
• Coordinate with the Controlling & Reporting function in review and monitor the effectiveness and objectivity of the auditor(s).
• Manage liquidity, cash flow and the treasury function, working closely with the CFO.
• Monitor the preparation, review and submit to the Planning & Risk Management function the proposed annual budget of the Corporate Finance function.
• Ensure compliance with appropriate accounting standards (IFRS and GAAP).
• Work with department heads to prepare and monitor the Devex and Capex budgets, analyze the benefits and costs; recommending corrective actions if necessary.
• Manage the capital approval and drawdown processes with Masdar Group finance.
• Monitor the Company’s need for capital including optimizing capital structure
• Team management and supervision
• Management of stakeholders and third party service providers
• Continuous improvement of policies, systems and processes
• Stakeholder Engagement
• Compliance with information security policies, procedures and requirements at all times

• Manage Client Accounts: Identify client needs, deliver solutions, and ensure client satisfaction
• Sales and Marketing: Selling products/services, promoting brands, and achieving sales targets
• Identifying Opportunities: Identifying new opportunities and developing strategies to increase sales
• Team Coordination: Work closely with internal teams (sales, marketing, technical) to ensure client satisfaction.
• Target Achievement: Achieve sales targets.
• Identifying Opportunities: Identifying new opportunities and developing strategies to increase sales.

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes

As a Project Manager, you will be an experienced and driven Project Manager to lead and oversee projects in the fintech and software development sector. This role requires a strong understanding of financial technology, software development lifecycles, and project management methodologies. The ideal candidate will be instrumental in delivering scalable, innovative solutions that align with business objectives, particularly in payment systems and cloud infrastructure.

1. Project Management:

• Lead the planning, execution, monitoring, and closure of projects, ensuring they are delivered on time, within scope, and budget.

• Define project goals, deliverables, and success metrics in collaboration with stakeholders.

• Manage cross-functional teams, ensuring smooth workflows and timely deliverables.

2. Risk and Issue Management:

• Identify potential risks and develop mitigation strategies to ensure project continuity.

• Address challenges and implement solutions in real-time to maintain project alignment.

3. Stakeholder Engagement:

• Build and maintain strong relationships with clients, internal teams, and third-party vendors.

• Serve as a liaison between technical teams and business stakeholders to ensure requirements are clearly understood and met.

• Provide regular, comprehensive project updates to stakeholders and senior management.

4. Process Improvement:

• Implement best practices in project management to optimize processes and drive efficiency.

• Contribute to the development of frameworks that enhance scalability and sustainability of fintech solutions, including cloud and closed-loop payment systems.

5. Technical Oversight:

• Work closely with technical teams to oversee cloud infrastructure readiness, production scalability, and telemetry monitoring using tools like New Relic, Terraform, and Helm.

• Ensure that project deliverables align with business goals, compliance standards, and customer expectations.

• Proven experience (3–5 years) in project management, preferably in fintech or software development.

• Proficiency with project management tools (e.g., Jira, Asana, MS Project) and methodologies (Agile, Scrum, or Waterfall).

• Solid understanding of cloud platforms (e.g., Azure, AWS, GCP) and DevOps practices.

• Familiarity with closed-loop payment systems, financial transaction throughput, or telemetry monitoring.

• Strong analytical and problem-solving skills, with the ability to manage competing priorities.

• Excellent verbal and written communication skills, with experience presenting to diverse audiences.Bachelor's degree in a relevant field, such as business, management, or computer science

• Proficiency in project management software and tools (e.g., JIRA, Trello, Microsoft Project)

Preferred Qualifications:

• Certification in PMP, Scrum Master, or related project management methodologies.

• Experience with infrastructure-as-code tools like Terraform and Helm.

• Background in managing projects focused on merchant fee optimization or transaction processing.

Front Office Operation

• Assist guests with check in and checkout, as well as other cashiering duties
• Review arrival lists and prepare compendiums prior to guests’ arrival and check-into system if necessary
• Welcome guests on arrival, register and issue room keys according to departmental standards and procedures
• Ensure that members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition and service. Prepare and send welcome cards and amenities to room prior to guest arrival
• Liaise closely with other relevant departments to ensure that guests requests and needs are met
• Update and maintain repeat guest history system
• Promote Inter-Hotel sales and in-house facilities according to departmental standards to maximize revenue
• Handle guests’ complaints and comments tactfully and efficiently
• Handling guests’ mails, messages, and answering of phone calls
• Maintain the privacy and confidentiality of all guests by ensuring that no details of the guests are disclosed
• Be vigilant in regard to in-house credit matters and act upon any discrepancies
• Alert Security or Duty Manager of suspicious looking person(s) / articles

Other Responsibilities

• Maintain complete knowledge of all food & beverage services, outlets and hotel services/features
• Be fully conversant with hotel fire & life safety/emergency procedures
• Attend all briefings, meetings and trainings as assigned by management
• Report for duty on time wearing clean and complete uniform at all times
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the Management of the Hotel

PT Biotek Farmasi Indonesia adalah satu-satunya perusahaan yang memproduksi produk buatan sendiri melalui lebih dari 30 tahun penelitian & pengembangan di Amerika Serikat.

PT Biotek Farmasi Indonesia akan menjadi perusahaan farmasi terkemuka di dunia. Kami mencari individu-individu yang berbakat, berdedikasi, loyal juga kreatif, dengan pola pikir yang baik, inisiatif yang tinggi serta berorientasi pada hasil untuk bergabung bersama kami.

Tugas & Tanggung Jawab :

• Menangani penjualan area Surabaya 
• Menyusun strategi penjualan untuk mencapai target perusahaan.
• Membuat laporan mingguan

• Melakukan aktivitas marketing (Pre Sales,Sales & After Sales Service) untuk target market pelanggan

• Melakukan aktivitas marketing (Pre Sales,Sales & After Sales Service) untuk target market pelanggan

As Relationship Manager, you will be part of critical role in developing and nurturing relationships with clients focused on funding and investment opportunities. This position requires understanding of funding mechanisms, and P2P market trends to offer the best financial solutions to our clients.. This role will be direct report to Head of Funding  and this role also are part of the Premium Lender team RM

Responsibilities

• Develop an action plan to achieve and exceed the revenue/new customer acquisition targets set for the year.
• Acquire new customers while constantly maintaining and upgrading the existing customer portfolio to achieve the set targets.
• Provide excellent service to customers (both existing and potential) by maintaining close relationships and managing their portfolios. 
• Advise clients on various funding and investment options, tailoring solutions to their specific needs.
• Monitor P2P market trends and regulatory changes affecting funding and investments.
• Ensure compliance with P2P regulations and internal policies.

• A Bachelor’s degree in Finance, Economics of related field from Reputable University
• Minimum of 3 years of experience in banking,P2P, or financial services with a focus on funding and investments
• Strong understanding of funding mechanisms, investment strategies, and financial markets
• Excellent networking, communication, and negotiation skills
• Proven track record in sales and client relationship management
• Detail-oriented with strong analytical and problem-solving skills

• Manage Fraud risk Operations, including but not limited to Prevention, Detection, Investigation and Monitoring.
• Identify fraudulent and high risk applications and/or transactions.
• Develop and manage fraud risk strategics, including the creations of rules and triggers to detect and prevention fraud also monitoring risks and implementing preventive measures.
• Determined fraud by analyzing accounts and transactions pattern.
• Develop fraud risk reports for management, highlighting trends, mapping high risk area.
• Training employee on anti fraud best practices.
• Work closely with other team to ensure fraud risk is considered in all new initiative and complied with regulator.
• Stay updated and connected with the same industries, technologies and regulatory changes related to fraud prevention.
• Liaise with superior.

Untuk mengelola dan mengatur manajemen Compensation & Benefit (COMBEN), performa karyawan, serta penilaian kompetensi, sekaligus menganalisis dan menjalankan hubungan industrial secara efektif.

• Melakukan aktivitas marketing (Pre Sales,Sales & After Sales Service) untuk target market pelanggan

• Melakukan aktivitas marketing (Pre Sales,Sales & After Sales Service) untuk target market pelanggan

The Specialized Sales Manager and Account Executive will play an essential role in managing, developing and growing Visa’s business with our Tier-3 clients in targeted regions. In this role, you will be the primary contact for small institutions, addressing inquiries, solving problems and freeing up resources from country-specific sales and functional areas to nurture and expand business with key clients and stakeholders. You will also be responsible for generating leads, executing sales initiatives and implementing business development and portfolio management strategies in continuous collaboration with Sales and Cross Functional Areas. This alignment ensures our activities are in line with country, regional and global strategies.

Why this is important to Visa

Through enabling digital payments, Visa supports the communities and economies that we are part of.  Visa works with its clients, governments and other partners to make this happen.

Digital Sales is the next step in the evolution of our sales and service approach within the region. In this role, you have an opportunity to reshape and renew how we take care of our clients who we manage on a portfolio basis. You will also have a critical part in supporting the initiatives across geographies and functions to optimize our sales approach.

The sales position will be responsible for a portfolio of clients (issuers, acquirers, digital partners), which will include driving sales initiatives on our key products and solutions, understanding the evolving needs of our clients and ensuring Visa contributes to driving a successful partnership and business growth.

• Melakukan aktivitas marketing (Pre Sales,Sales & After Sales Service) untuk target market pelanggan