Total 119 customer experience manager job vacancies in Jl. Tambakaji Raya No. 18 Ngaliyan, Semarang

Responsibilities include :

• Assist in overseeing & is accountability for the operations of the entire property.
• Supervise and coordinate the teams of housekeeping, maintenance & assist in supervising & coordinating front desk on a day to day basis.
• Works with Experince & Community team to set up functions/events & assist in ensuring a strong community is present.
• Assist in working with Accounting ensures all expenses & revenue is properly documented. 
• Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment and services.
• Handles guest complaints and ensuring best guest experience.
• Ensures property & assets are kept up to standard & are maintended.
• Develop, implement and review operational standards, policies and procedures.
• Ensure full compliance to SOPs, policies, procedures and service standards.
• Assist HR with recruiting, hiring and payroll when necessary.
• Help promote a company culture that encourages top performance and high morale.
• Assists the GM with budgeting, reporting, planning, and auditing.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• High attention to detail and accuracy.
• Solution-oriented, highly resourceful, with exceptional follow-through.
• Able to deal effectively with conflict and manage difficult employee relations situations.
• To fill in for basic duties of Operations Manager on their leave.

Who We Are Looking For:

Person who will be the face of the company brand with an excellent communication skill with a warm and fun personality.

Responsibilities :

• Build brand awareness through various media outlets
• Plan sales and advertising campaigns
• Conduct market research and analysis to evaluate trends, brand awareness and competition ventures
• Decide which media format best suits the assignment
• Compiling, distributing and presenting ideas, information and strategies
• Keep track of and balance budgets
• Set specific marketing goals
• Research market to identify new opportunities
• Generate innovative ideas to promote Company brand and products

Epice-Restaurant Assistant Manager is an entry level management position and will be responsible in assisting with the day-to-day management of the restaurant.

The Assistant Restaurant Manager is integral part of the hotel’s overall Food and Beverage team. Responsibilities to supporting and managing Epice while working closely with the FB leaders as well as the Director of Food and Beverage.

We are seeking a customer-oriented service representative to act as a liaison, provide product/services information, and resolve any emerging problems that our customers might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.

We are looking for a detail-oriented Content Moderator to join our eCommerce team. You will review and approve product listings, ensure content compliance, and maintain quality standards across our platform. The ideal candidate has a strong eye for detail, excellent communication skills, and a passion for maintaining a positive user experience.

- Translate documents from Chinese to Indonesian or vice versa

- Assist in communication between Managers and local employees and during meetings

- Help do the work of filling and administration division

- Assist and report directly to the Area Manager

- Helping the Manager's communication with the Customer

• Create comprehensive sales strategies to meet revenue targets and expand market presence in modern trade channels, both nationals and local modern trade channels.
• Overseeing the budget for modern trade channels, ensuring efficient allocation of resources and profitability.
• Establish and maintain strong relationships with key account partners.
• Create and ensure the delivery of JBP (joint business plan)
• Manage and develop a team of key account representatives.

Wajib memiliki:

-   Surat Keahlian Kerja (SKA) Madya HVAC/Electrical, atau;

-   Sertifikat Keahlian Ahli Teknik SIstem Tata Udara dan Refrigerasi Madya atau;

-   Surat Tanda Registrasi Insiyur (STRI) Insiyur Level Insiyur Profesional Madya

• Plan and organize all process activities in the Engineering Department, including Boiler, Intake and Water Treatment.
• Focus on management of engineering process.
• Improve TPM (total preventive maintenance)
• Manage research, feasibility studies, and cost breakdown related with engineering departement.
• Direct the daily activities of the engineering staff
• Continually examine all new materials, processes, procedures, and technology in the engineering field.
• Budget and effectively control expenses of Engineering Department.

Key Responsibilities:

• Oversee management of private cloud and open-source technology services
• Ensure projects are delivered on time and within budget
• Manage client relationships and ensure customer satisfaction
• Lead and manage a team of cloud engineers and support staff
• Develop and manage project plans.

• Membangun prospek penjualan baru
• Mengidentifikasi dan menjalin hubungan dengan pemilik hotel dan properti potensial
• Melakukan presentasi penjualan
• Mencapai target penjualan yang telah ditetapkan
• Menjaga hubungan yang kuat dengan klien
• Mengetahui perkembangan tren pasar lokal
• Mengidentifikasi dan memanfaatkan peluang penjualan secara proaktif
• Membuat proposal, kontrak, dan materi penjualan lainnya
• Mempersiapkan dan mengirimkan laporan secara teratur
• Berkolaborasi untuk memenuhi kebutuhan bisnis klien

PT In Fashion has Full Time opportunity for a smart, organized and strong Production Manager. PT In Fashion is a highly successful manufacturer producing fashion goods for an American customer.

Roles and Responsibilities

• Plan and draw up a production schedule
• Monitor the production processes and adjust schedules as needed
• Monitor productivity rates and product standards and implement quality control programs
• Review worker performance and identify training needs.
• Developing and implementing innovative strategies to streamline factory operations.
• Screening, recruiting and training new factory workers.
• Ensuring that factory machinery is in good working order.
• Analyzing production data to identify and resolve any production issues.
• Preparing production reports, monitoring, analyze and given recommendation to TOP Management.
• Regularly inspecting finished products to determine whether they meet established quality standards.
• Motivating factory workers to continually achieve factory targets.
• Improving operation systems, processes and best practices.
• Perform quality controls, waste (not) reduction and monitor production KPIs.
• Analysis & Preparing Production Capacity, Production Plan & Shipment Plan.
• Manage all task for smooth factory operation and on time shipment.
• Communicate with top management directly when need in any issues of operation.

Main Requirements

• Candidate must possess at least a Bachelor's Degree (S1)
• Minimum of 10 years of experience in garment production with years experience as Manager with managerial experience preferred.
• Experience in managing the high level of complexity of a factory from planning, organizing, staffing, leading and controlling in a number of 300 – 700 employees.
• Strong organizational also multitasking skills
• Expertise in Lean production, PDCA, 5S/5R,
• Excellent high-level analysis, methodical approach and problem-solving skills.
• A methodical and logical approach
• Positive and open Learning Attitude
• Pro-active and flexible mindset
• High-level attention to details
• Strong communication Skill
• Creative Problem-solving Skills
• Excellent to operate Microsoft Word and Microsoft Excel.
• Excellent English skill (written and verbal) and Bahasa Indonesia
• Applicants must be able work in Bali

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation, and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of service, Relationships and Teamwork which were identified by our colleagues across the world.

Our family of businesses; Rentokil Pest Control is the world's leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Ranking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialists in the supply and laundering of workwear, garments and protective uniforms and equipment: focusing on top quality products and services. Our plant business, Ambitious is seen as the expert in interior and exterior `landscaping"; operating across the US, Europe, Asia & Pacific. Steritech Branch Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation among our customers for our knowledge and integrity. We have central support functions of Human Resource, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in Country. Working within our function departments, you would be supporting all of our businesses.

Job Description :

• Will be handling sales of Hygiene Products (PT. Calmic Indonesia)
• Achieve the sales target
• Looking for and identifying prospective customers and the potential market
• Making daily, weekly, and monthly program and sales pipeline
• Do presentations and sales about service pest control to customer commercial
• Survey new or existing customer commercial
• Proposing customer
• Negotiation with customer
• Making agreement contract and service agreement to customer
• Build good relationship with customer

• Candidate must possess at least a Bachelor's Degree, Marketing or equivalent.
• Have 1 year experience in the related field
• Required skill(s): marketing, communication, negotiation, MS Office.
• Ready to handling customer complain and Result Oriented
• Have driving license
• Placement : Semarang Area Branch

• Basic Salary
• Allowance
• Incentive
• Career path

• Meninjau laporan keuangan dan laporan perpajakan bulanan
• Membangun hubungan dan berinteraksi dengan klien untuk memberikan perencanaan, konsultasi tax & accounting
• Mengelola penyediaan pajak dan proses kepatuhan pajak
• Menganalisis catatan keuangan klien untuk tahun keuangan terakhir 
• Meminta informasi tambahan dari klien untuk memproses perpajakan
• Memberi nasihat kepada klien tentang undang-undang perpajakan dan cara memenuhi persyaratan

• Meninjau laporan keuangan dan laporan perpajakan bulanan
• Membangun hubungan dan berinteraksi dengan klien untuk memberikan perencanaan, konsultasi tax & accounting
• Mengelola penyediaan pajak dan proses kepatuhan pajak
• Menganalisis catatan keuangan klien untuk tahun keuangan terakhir 
• Meminta informasi tambahan dari klien untuk memproses perpajakan
• Memberi nasihat kepada klien tentang undang-undang perpajakan dan cara memenuhi persyaratan

• Memastikan seluruh KPI Cabang di lingkup Area dapat dicapai dengan baik
• Memastikan kualitas dan kuantitas portofolio berkembang sesuai dengan tujuan dan sasaran yang ditetapkan oleh Amartha
• Memastikan proses perekrutan, pelayanan dan pendampingan mitra dilakukan sesuai dengan SOP dan
• Memastikan strategi, pengelolaan, proses dan operasional seluruh cabang dalam lingkup area yang dibina
• Memastikan keseluruhan administrasi kantor cabang lengkap dan tertib.
• Memastikan operasional kantor cabang dapat berjalan dengan baik dengan memastikan perizinan, infrastruktur, inventaris terpenuhi.
• Memastikan bahwa kebijakan dan prosedur secara ketat ditaati oleh semua staf di kantor cabang
• Memastikan seluruh staf memberikan kinerja terbaik dengan memperoleh training, pemantauan kinerja dan pengelolaan konflik.
• Memastikan operasional cabang di Regionalnya dapat berjalan melalui pemenuhan dan pengelolaan SDM
• Memastikan ekspansi yang ditetapkan Amartha dapat berjalan dengan baik
• Memastikan kualitas portfolio sesuai dengan tujuan Amartha dan nilai audit cabang sesuai dengan ekspekstasi management.
• Menegakkan prinsip keterbukaan di cabang

• Pendidikan terakhir minimum Diploma
• Memiliki pengalaman bertanggung jawab dalam memimpin minimal 2 Cabang
• Berpengalaman memimpin lebih dari 5-10 anggota tim
• Memiliki pengalaman minimal 2 tahun di Micro Finance sebagai Koordinator/Supervisor/Kepala Cabang/Area Manager
• Dapat menyusun strategi sales & marketing sebagai paduan tim untuk mencapai target
• Mempunyai motor dan SIM C
• Bersedia ditempatkan di seluruh regional Jawa Tengah

• Melakukan proses CRM Sales,CRM COP dan proses SO-DO SAP
• Melakukan proses rekap dokumen billing setiap minggu
• Membuat quotation

The Finance Acctg Intmd. Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• Supports the manage and control data flows to and within Finance applications to ensure integrity and completeness of data, including by preparing and recording financial transactions for legal vehicle and regulatory reporting purposes, updating the general ledger, recording financial transactions, and preparing of consolidated financial statements, in accordance with management reporting requirements, for legal vehicle & regulatory purposes. Also, includes specialized accounting, such as equity compensation, securitization, payroll and investment accounting.
• Preparation of accounts for numerous legal vehicles across region in line with global guidelines.
• Review and examine key controls for accounting process within the process handled.
• Assists in the management of one or more processes, reports, procedures or products.
• Take responsibility for the accurate reporting of accounting reconciliations on Citi reporting tools.
• Identifies and resolves problems using independent judgment for assigned products/ business.
• Implements work flow or process change and redesign basis strong basic understanding of the specific product / business / function.
• Able to articulate own process along with its key controls and support reasoning with appropriate evidence in assigned area of work.
• Communicate with Legal Entity Managers across multiple locations on the status of the reconciliations/ accounting performed.
• Identify and appropriately highlight / escalate potential issues relating to account with stakeholders such as Regional Balance Sheet control group / Country controllers / Global process lead (GPL) and Global process owner (GPO) and work with them for resolution.
• Utilizes understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact on own area.
• Applies understanding of how the team and area integrate with others in accomplishing objectives.
• Provides guidance to new or lower level analysts.
• Resolves problems by identifying and selecting solutions through the application of acquired accounting experience and guided by precedents.
• Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
• Directs day-to-day work of junior level employees.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years of experience in accounting management with commensurate stakeholder management experience

Education:

• Bachelor’s/University degree or equivalent experience

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Financial Responsibilities  :

• Menjalankan rencana aktivitas penjualan berdasarkan target mortgage booking volume yang ditetapkan.
• Mempertahanan & menjaga relasi baik dengan Business partners, Networks & Client Base.

Operational Responsibilities :

• Memastikan, mengidentifikasi dan mencegah terjadinya operation loss, potensial fraud di cabang serta memastikan tercapainya hasil penilaian Audit yang memuaskan.
• Menjalankan prosedur sejalan dengan SOP yang berlaku dan memastikan kepatuhan atas standar perusahaan serta peraturan Bank Indonesia dan OJK

Service Responsibilities :

• Memastikan pelaksanaan pelayanan kepada nasabah untuk memastikan kepatuhan terhadap standar perusahaan dalam meningkatkan kualitas kepuasan nasabah.
• Menjalankan sales service sehingga pelayanan yang diberikan kepada nasabah sesuai dengan standard layanan CIMB Niaga.
• Memastikan seluruh keluhan/complaint nasabah terselesaikan dengan baik, serta memastikan penyelesaiannya dilakukan tepat waktu dan memenuhi kebutuhan nasabah dengan tetap memperhatikan ketentuan yang berlaku di CIMB Niaga.