Total 202 front desk officer job vacancies in Ged. Sentral Senayan 1 Lt. 8, Jl. Asia Afrika No. 8, Gelora Bung Karno, Senayan, Jakarta Pusat

As a Service Desk Engineer, you are the point of contact for end users and their operational questions, requests, and problems regarding IT services (also applications). Within the Service Desk, you are responsible for first- line solutions to problems in the IT services.

You are responsible for keeping the work environment of the end users productive. The tickets are coming in via different communication channels like phone, chat, and the helpdesk portal. If the ticket cannot be resolved, you will triage it to the right resolution group and make sure the customer’s request is solved.

What you will do

• Supporting users by telephone, chat, portal in a broad area of IT topics like workstation, applications, telephony and network;
• As the SPOC for end users, analyzing the call or ticket and determines how and with whom it can best being solved;
• Registering, solving, communicating, coordinating and following up incidents and problems;
• Communication with end users and back end departments;
• Preparing and providing information (manuals, explanations, presentation) for users and internal IT usage.

• Responsible for ongoing communication of pertinence using the logbook provided to other shifts.
• Responsible for ensuring that clear and constant communication lines are kept with all staff, other area and Departments.
• To ensure that all guest enquiries and requests are attended to in a helpful, professional yet warm and friendly manner.
• To ensure on a daily basis that you are fully aware of all arrivals to the Hotel, and in particular, VIP’s and return guests, and that you are aware of any special requests so that they may be acted accordingly.
• To ensure that you are completely aware of the complete range of services and facilities that the hotel provides to its guests and visitors.
• To ensure you have a complete and thorough knowledge of the outlets of the hotel, their operating hours and the scope of services that they provide.
• To ensure that Guest Relations Desk is not left unattended at anytime whilst on duty.
• To be completely aware of the Fire and Emergency Procedures of the hotel and your responsibilities in an emergency.
• To acquire, through training provided, a complete knowledge of all policies and policies as set down by the hotel that relate specifically to the Guest Relations.
• Efficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction and give suggestions 
• Handle guests’ mails, messages, and answering phone calls
• Maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests
• Ensure the safety, security and loss control policies and procedures are compiled with at the front desk and back office area 
• Perform any related duties and special projects as requested by the Front Office Manager, Reception and Duty Manager 

Melakukan proses penawaran All Produk kepada user

Melakukan Proses Penagihan dan Edukasi kepada nasabah yang keterlambatan 0 hari sd 30 hari

Melakukan proses penagihan kepada nasabah atas keterlambatan diatas 30 hari sd 90 hari

• Melakukan penagihan kepada nasabah melalui Telepon
• Melakukan pengecekan akun nasabah untuk mengidentifikasi hutang yang belum dibayarkan
• Melakukan negosiasi tenggat waktu pembayaran atau rencana pembayaran nasabah
• Menyelidiki serta menyelesaikan perbedaan yang terjadi dengan maksud untuk menumbuhkan rasa saling percaya antara debitur sehingga tidak menimbulkan masalah di kemudian hari
• Memiliki inisiatif untuk melakukan strategi penagihan
• Melakukan pekerjaan berdasarkan peraturan perusahaan (SOP)
• Mampu untuk mencapai KPI pribadi dan tim
• Membuat laporan kegiatan dan melaporkan secara berkala kepada Team Leader 

• Develop and maintain mobile applications using native technologies (Java/Kotlin).
• (Mengembangkan dan memelihara aplikasi seluler menggunakan teknologi native seperti Java/Kotlin.)
• Implement UI/UX designs for mobile platforms.
• (Mengimplementasikan desain UI/UX untuk platform seluler.)
• Collaborate with back end developers to ensure seamless integration of APIs.
• (Berkolaborasi dengan pengembang back end untuk memastikan integrasi API yang lancar.)
• Optimize mobile applications for performance and scalability.
• (Mengoptimalkan aplikasi seluler untuk kinerja dan skalabilitas.)
• Use version control systems (Git) to manage code changes.
• (Menggunakan sistem kontrol versi (Git) untuk mengelola perubahan kode.)
• Continuously improve mobile applications based on user feedback and new technologies.
• (Terus meningkatkan aplikasi seluler berdasarkan masukan pengguna dan teknologi baru.)

1. Berkoordinasi dengan tim BD-Sales untuk kebutuhan ekspansi (baik untuk kota baru maupun existing), termasuk
kebutuhan coworking space, storage training room dan meeting room)
2. Negosiasi dan koordinasi dengan vendor terkait pengadaan kebutuhan ekspansi (office space dan storage),
barang, dan jasa (internet, cctv, konstruksi) di kantor cabang
3. Melakukan fit out untuk ekspansi kantor cabang (ruko)
4. Bertanggung jawab untuk mengawasi operasional kantor wilayah Jawa Timur, wilayah Indonesia bagian tengah
dan timur, diantaranya:
a. Berkoordinasi dengan user di kantor cabang serta pengadaan untuk kebutuhan rutin kantor seperti Sanitasi,
ATK, Pantry, kursi, lemari, dan fasilitas pendukung lainnya
b. Maintenance fasilitas kantor cabang yang berupa ruko seperti menjadwalkan cuci rutin AC, membersihkan
toren air, maintenance building checklist dan pengajuan perbaikan apabila ada yang rusak)
c. Mengatur dan mengawasi pekerjaan OB di kantor cabang
5. Submit pembayaran (FPR) ke tim Finance untuk kebutuhan kantor cabang (Sampah, IPL, dll) serta melakukan
pencatatan Petty Cash dan membuat report pengeluarannya setiap 2 minggu
6. Melakukan update data Opex dan Capex setiap bulannya
7. Support stock opname aset tahunan untuk kantor cabang

• Developing IT governance, risk, and compliance frameworks into policies and standards that can be implemented within the company’s IT environment
• Ensuring IT governance, risk, and compliance can be socialized and applied in the company’s IT operations
• Regularly monitoring and assessing the implementation of IT governance, risk, and compliance within the company and providing reports to management
• Collaborating with other IT departments to detail policies and SOPs for IT operations
• Working specifically with the IT Network & Security Department to develop IT security concepts and their implementation to maintain data security
• Developing internal company processes to achieve IT governance, risk, and compliance certification and overseeing surveillance processes after certification is obtained
• Proactively providing suggestions and input to improve governance, risk, and compliance processes to support more efficient business operations
• Ensuring application testing processes are completed before implementation

• Memasarkan produk dan memperluas jaringan 
• Melakukan analisis kelayakan kredit calon debitur 
• Menjalin relasi dengan rekanan dan perusahaan potensial calon debitur 
• Menawarkan survey atas produk-produk 
• Melakukan proses transaksi atas unit yang akan dibiayai 
• Menjaga hubungan baik dengan sumber pemesanan 
• Memproses aplikasi kredit konsumen 
• Memonitor dan menginformasikan progress aplikasi kredit 
• Menjaga hubungan baik dengan pelanggan 
• Melakukan pembaharuan data pelanggan pada sistem 

• Menjalin relasi dengan dealer untuk mendapatkan aplikasi kredit
• Menjalankan proses survey dan analisa kelayakan konsumen
• Mencapai target penjualan yang ditentukan perusahaan

• Design and develop advanced, feature-rich, and visually appealing front-end components for iOS applications
• Collaborate with UI/UX designers to ensure seamless integration of design and functionality
• Implement clean, maintainable, and reusable code following best practices
• Optimize applications for performance, scalability, and responsiveness
• Work with back-end developers and API architects to integrate front-end interfaces with server-side logic
• Conduct code reviews, debug issues, and resolve bugs to ensure high application quality
• Stay updated with the latest iOS development trends, technologies, and frameworks
• Provide mentorship and guidance to junior developers, fostering a culture of learning and innovation
• Participate in sprint planning, task estimation, and technical discussions as part of the Agile development process

• Develop responsive and efficient user interfaces
• Implement UI/UX designs with high-quality frontend code
• Ensure application compatibility and performance across various devices and browsers
• Guide junior Frontend Developers in using the latest frontend technologies
• Manage and optimize frontend development processes for efficiency
• Collaborate with backend teams for seamless integration
• Prepare and maintain technical documentation for frontend code
• Manage and address frontend application performance issues
• Contribute to the design and development of reusable UI components

Account Officer

Tugas utama bertanggungjawab terhadap seluruh proses kegiatan AO Lending agar target perusahaan tercapai.

BENEFIT :

1.Insentif

2.Bonus

3.Jenjang karir

4.Lingkungan kerja yang nyaman dan supportif

KUALIFIKASI :

1. Berpengalaman minimal 3 Tahun sebagai Team Leader dalam mengelola funding atau lending, di BPR.

2. Memiliki motivasi yang tinggi, menyukai tantangan, intergritas & targer oriented

3. Memiliki kemampuan interpesonal, negosiasi, komunikasi serta prestasi yang baik

4. Mampu menyusun perencanaan stategi team dan membangun spirit yang kuat dalam mencapai target

5. Memiliki kemampuan membangun network yang luas

6. Menguasi komputer minimal MS Office

1.Mendapatkan calon customer (prospek) yang layak untuk dibiayai kreditnya oleh perusahaan sesuai dengan target yang ditetapkan.

2.Melakukan analisa kelayakan customer dan unit yang dibiayai.

3.Menjalin hubungan baik dengan Dealer&Agent agar tercipta hubungan jangka panjang yang saling menguntungkan.

1-Bertanggungjawab dalam proses development system project management ALISA, dan system HRIS JASMINE

2-Melakukan optimized system ALISA dan JASMINE dengan menggunakan tools appdyn, new relic atau sejenisnya

3-Melakukan optimized database postgresql dengan melakukan configurasi dan setup clustering database

4-Melakukan optimized object-object database dengan mengimplementasi stored procedure, setting index

5-Melakukan administrasi dan monitoring database

Job Descriptions :

• Oversee the management and development of the company's core product portfolio, ensuring they align with business strategy and market needs.
• Lead the product lifecycle processes ranging from concept development, product design, and implementation to market launch and continuous improvement.
• Conduct market analysis and research to identify customer needs and trends, translating these insights into actionable product strategies.
• Collaborate with cross-functional teams, including engineering, marketing, and sales, to enhance product features and performance based on customer feedback and market evolution.
• Develop and manage product roadmaps, setting clear objectives and timelines for product launches and updates.
• Define key performance indicators (KPIs) for core products and implement measurement systems to track performance and user satisfaction.
• Enhance the value proposition of core products by ensuring they fulfill customer requirements and competitive benchmarks.
• Drive collaboration with stakeholders and facilitate communication between teams to ensure product alignment with corporate goals.
• Analyze product-related financial metrics, helping to set pricing strategies and budget allocations.
• Monitor industry and competitive landscape to inform strategic product decisions and maintain market competitiveness.

Job Requirements :

• Bachelor's degree in Business Administration, Marketing, Engineering, or a related field; Master's degree preferred.
• Minimum of 3 years of experience in product management or product development roles, preferably within the telecommunications or technology industries.
• Strong analytical skills with the ability to translate data into strategic decisions.
• Proven ability to lead cross-functional teams and manage multiple projects simultaneously.
• Excellent communication, negotiation, and presentation skills.
• Strong understanding of Agile methodologies and product management tools.
• Innovative thinking and a proactive approach to problem-solving.
• Location: Centennial Tower, South Jakarta

• Medical insurance
• Medical checkup
• Free product service

Deskripsi Pekerjaan :

1. Melakukan survei di lapangan; survei dengan kuesioner;
2. Melakukan controlling lowongan kerja di setiap cabang area selatan;
3. Melakukan controlling SOP di setiap cabang area Selatan;
4. Melakukan pengawasan serta evaluasi terhadap sales

The Partnership Officer will play a pivotal role in fostering and managing partnerships for Wecare.id, focusing on building strong relationships with community organizations, NGOs, and other stakeholders to promote our services and initiatives.

Responsibilities:

• Identify and engage potential partners to enhance Wecare.id's outreach and impact.
• Develop and implement strategies to strengthen partnerships, ensuring mutual benefits for Wecare.id and its partners.
• Manage the onboarding process for new partners, including training and support.
• Collaborate with internal teams to create resources and materials that support partner engagement.
• Track and report on partnership performance and outcomes to management.

• A bachelor's degree in a relevant field such as business, communications, or social sciences.
• At least 3-5 years of experience in partnership management, business development, or community engagement.
• Excellent communication and interpersonal skills to build strong relationships.
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Ability to work collaboratively in a team-oriented environment.
• Self-motivated and proactive in identifying opportunities for partnership growth.
• Familiarity with community organizations and NGOs is a plus.

AYANA Hospitality is seeking a dedicated Recruitment Officer to join our team at AYANA MidPlaza, Jakarta. The Recruitment Officer will be responsible for managing the recruitment process from job postings to onboarding, ensuring that we attract and select the best candidates for our organization.

Responsibilities

• Manage the end-to-end recruitment process including job postings, resume screening, interviews, and candidate selection
• Collaborate with hiring managers to understand departmental needs and create job descriptions
• Use various sourcing methods to attract potential candidates, including job boards, social media, and recruitment fairs
• Conduct initial phone screenings and coordinate interviews with the hiring teams
• Manage relationships with recruitment agencies and job advertisement platforms
• Update and maintain the applicant tracking system (ATS) and generate recruitment reports
• Ensure a positive candidate experience throughout the recruitment process
• Stay updated on best practices and trends in recruitment to enhance our hiring process

• Minimum of 2 years of experience in recruitment, preferably in the hospitality industry
• Strong understanding of recruitment strategies and methods
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize in a fast-paced environment
• Familiarity with applicant tracking systems (ATS) and HR software
• Bachelor's degree in Psychology
• Proficient in Microsoft Office, especially Excel
• Language Requirements :
• Indonesian: excellent command of spoken and written is necessary
• English: good command of spoken and written is necessary

1. Melakukan Development Program
2. Maintenance program
3. Troubleshooting system errors

1. Melakukan inspeksi di tempat kerja.
2. Memastikan tempat kerja dalam kondisi aman.
3. Observasi / pengamatan terhadap perilaku-perilaku tidak aman.
4. Ikut aktif dalam safety toolbox meeting dan memberi masukan terhadap isu-isu K3 di lapangan.
5. Ikut berpartisipasi dalam memadamkan api bila terjadi kebakaran.
6. Melaporkan segera ke safety officer/koordinator bila terjadi kecelakaan kerja.
7. Wajib melaporkan kegiatan harian k3 ke safety officer/koordinator
8. Melaksanakan tugas yang lain yg diberikan oleh safety officer/koordinator

Bertanggung jawab dalam pelaksanaan dan pelaporan tugas pemeliharaan mesin baik harian maupun PSDM serta menjamin keselamatan dan mutu kerja dalam lingkup prosedur operasional pemeliharaan mekanik.

- Mengunjungi debitur dan melakukan pengiriman Surat Peringatan (SP) dalam masa tunggakan > 20 hari untuk melakukan validasi kondisi, analisa dan penagihan pembayaran kewajiban debitor yang belum diselesaikan.

- Menegosiasikan opsi pembayaran yang sesuai kepada nasabah

- Memonitor janji bayar debitur sesuai dengan masa tunggakan dan menagih kembali sesuai janji bayar.

- Mencari keberadaan pelanggan apabila tidak dapat ditemui baik di rumah maupun kantor

- Memastikan semua data pelanggan benar termasuk nomor telepon dan alamat

- Melaporkan dan mendiskusikan dengan atasan mengenai hasil kunjungan/penanganan. - Membuat catatan atas setiap aktivitas penagihan ke dalam collection system.

- Melakukan koordinasi dengan pihak internal collection maupun unit terkait sehubungan dengan penanganan debitor 

KUALIFIKASI

1. BERUSIA 19-35 TAHUN

2. PENDIDIKAN MIN SMA/SMK

3. TERBUKA UNTUK FRESHGRADUATE

4. MEMILIKI KENDARAAN BERMOTOR DAN SIM C AKTIF

Area: Malang

1. Menyusun proposal penjualan sesuai kebutuhan klien;
2. Menghasilkan penjualan dari klien baru dan yang sudah ada untuk mencapai target penjualan;
3. Memberikan produk dan layanan berkualitas untuk menjamin kepuasan klien;
4. Membangun dan memelihara hubungan baik dengan seluruh pemangku kepentingan;
5. Menyediakan pekerjaan administrasi dan administrasi penjualan; dan
6. Mengambil inisiatif untuk meningkatkan proses penjualan dengan pemangku kepentingan terkait.