Total 40 front desk officer job vacancies in Indonesia

• Vocational diploma or degree in hospitality or at a hospitality studies management school or anyone with a significant experience as customer service or reception position
• At least have 1 years experience as FDA or fresh graduate with majoring hospitality welcome to apply
• Good communication skills and able to using PowerPro
• Languages: proficiency in English is a mandatory, both verbal and written and a third language would be an added advantages
• Having a positive attitude towards work, be self-disciplined and self-motivated, set a good working example for all subordinates
• Well-groomed and have a pleasant disposition

Front Desk Agent

First impressions are everything! As a Front Desk Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What is in it for you:

• Employee benefit card offering discounted rates at Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world.
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Greet, check in, respond to requests and settle accounts while providing exceptional service.
• Take the initiative to add a personalized experience.
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling.

As a Service Desk Engineer, you are the point of contact for end users and their operational questions, requests, and problems regarding IT services (also applications). Within the Service Desk, you are responsible for first- line solutions to problems in the IT services.

You are responsible for keeping the work environment of the end users productive. The tickets are coming in via different communication channels like phone, chat, and the helpdesk portal. If the ticket cannot be resolved, you will triage it to the right resolution group and make sure the customer’s request is solved.

What you will do

• Supporting users by telephone, chat, portal in a broad area of IT topics like workstation, applications, telephony and network;
• As the SPOC for end users, analyzing the call or ticket and determines how and with whom it can best being solved;
• Registering, solving, communicating, coordinating and following up incidents and problems;
• Communication with end users and back end departments;
• Preparing and providing information (manuals, explanations, presentation) for users and internal IT usage.

· Responsible in directing, coordinating and monitoring the overall Front Office Operation as directed by the Front Office Manager to meet the service standards of the Hotel.

· Direct the Front Office Operation on the absence of the Front Office Manager

· Assist the Front Office Manager in supervising, organizing, directing and coordinating the staff and activities of the Front Office

· Do a daily inspection and control to all Front Office section at least 60% of the time; ensure that Front Office Employees perform their daily duties according to required standards

· To Plan and prepare work schedules for Front Desk Manager, Reservation Supervisor, Chief Operator, Bell captain and Business center Secretary

· Authorize the acceptance of traveler cheques, cash advance, rebates, paid out, refunds on the basis of established procedures

· To work closely with and inform the Front Office Manager of any unusual activities that occur daily

· Monitor and control the rooms situation in connection with reservations, daily occupancy and rooms availability to ensure maximum revenue through effective yield management

· Make sure that each section head at the Font Office Department attends the daily meeting chaired by FOM of Assistant FOM

· Be familiar with all Accounting Standards and Procedures pertaining to rooms revenues and advice staff concerned to adhered to them in daily operations

· Know all procedures in case of emergency or fire and make sure that staff are periodically trained to face this situation and know their function according to the procedures.

· Participate in the inspection and checking the preparation for VIP's and ensure that they will receive proper treatment as VIP during their stay within Hotel

· Monitor and establish, improve or delete the existing standard and procedures to have more efficient and effective system in order to maintain or improve service and guest satisfaction at the Front Office Department. Consult with Front Office Manager prior to doing so

Remedial Officer dan Problem Acount Officer 

mengoleksi utang dalam jumlah besar dari klien atau calon debitur yang meminjam uang ke suatu institusi

Melakukan kunjungan ke konsumen dan mengingatkan tanggal jatuh tempo pembayaran angsuran kendaraan.

• Menginformasikan mengenai produk dan layanan Perbankan Syariah untuk memiliki atau mengembangkan usahanya
• Mengajak bergabung menjadi nasabah Perbankan Syariah
• Memberikan pendampingan dan pelatihan kepada nasabah agar usaha yang dirintisnya bisa berjalan sesuai rencana Syarat

• Menginformasikan mengenai produk dan layanan Perbankan Syariah untuk memiliki atau mengembangkan usahanya
• Mengajak bergabung menjadi nasabah Perbankan Syariah
• Memberikan pendampingan dan pelatihan kepada nasabah agar usaha yang dirintisnya bisa berjalan sesuai rencana Syarat

• Menginformasikan mengenai produk dan layanan Perbankan Syariah untuk memiliki atau mengembangkan usahanya
• Mengajak bergabung menjadi nasabah Perbankan Syariah
• Memberikan pendampingan dan pelatihan kepada nasabah agar usaha yang dirintisnya bisa berjalan sesuai rencana Syarat

• To ensure that all goods received in the Hotel are properly supported by valid hotel purchase orders.
• To examine both quality and quantity of goods received in coordination with related Department Heads before accepting delivery.
• To ensure that goods are promptly moved to Stores or the concerned department once received.
• To ensure that outgoing goods (returned item) are properly documented and accounted for.
• To coordinate with Purchasing Department in regards to delivery issues and closely monitor for pending or partial deliveries.
• To ensure that all goods received are accurately posted in system on daily basis and submit Daily Receiving Report to Cost Controller.
• To be responsible for recording and distributing reports as required.
• Assists in maintaining the cleanliness of the receiving area. 

• Menginformasikan mengenai produk dan layanan Perbankan Syariah untuk memiliki atau mengembangkan usahanya
• Mengajak bergabung menjadi nasabah Perbankan Syariah
• Memberikan pendampingan dan pelatihan kepada nasabah agar usaha yang dirintisnya bisa berjalan sesuai rencana Syarat

• Menginformasikan mengenai produk dan layanan Perbankan Syariah untuk memiliki atau mengembangkan usahanya
• Mengajak bergabung menjadi nasabah Perbankan Syariah
• Memberikan pendampingan dan pelatihan kepada nasabah agar usaha yang dirintisnya bisa berjalan sesuai rencana Syarat

• Expedite the delivery of purchase orders 

• Assist in preparing requests for quotations  

• Obtain competitive pricing (at least 3 Bids) for specifications as directed 

• Prepare budget shells from designer specifications 

• Prepare reports such as bid summaries 

• Close project files and maintain project storage log 

• Maintain disclaimers, credit applications and vendor information 

• Able to maintain Hazard Analysis Critical Control Point (HACCP) standard at all levels, from sourcing of products to storage 

 Requirements :

• Bachelor degree in Legal or Environmental
• At least 3-5 Years of working experiences in Compliance field (preferred from mining company)
• Fluent in English (Speaking and Writing)
• Excellent writing skill & presentation

 Responsibilities:

•  responsible for overseeing an organization’s compliance with government laws and regulations.
•  coordinating with company management to identify potential risks, implementing policies and procedures to uphold laws and regulations and monitoring the company’s adherence to those policies and procedures.
• identifying and eliminating the risks of noncompliance, both externally and internally.
• -Constantly report to management concerning the organization’s compliance with laws and regulations.

As a Service Desk Engineer, you are the point of contact for end users and their operational questions, requests, and problems regarding IT services (also applications). Within the Service Desk, you are responsible for first- line solutions to problems in the IT services.

You are responsible for keeping the work environment of the end users productive. The tickets are coming in via different communication channels like phone, chat, and the helpdesk portal. If the ticket cannot be resolved, you will triage it to the right resolution group and make sure the customer’s request is solved.

What you will do

• Supporting users by telephone, chat, portal in a broad area of IT topics like workstation, applications, telephony and network;
• As the SPOC for end users, analyzing the call or ticket and determines how and with whom it can best being solved;
• Registering, solving, communicating, coordinating and following up incidents and problems;
• Communication with end users and back end departments;
• Preparing and providing information (manuals, explanations, presentation) for users and internal IT usage.

- Membuat Rencana Pemasaran

- Melakukan Prospek ke Calon Nasabah

- Melakukan Seleksi Awal, Kunjungan ke Lokasi Usaha, Jaminan,  dan Lokasi Tempat Tinggal

- Analisa Permohonan Pembiayaan

- Melakukan Monitoring Pembiayaan Paska Cair

- Melakukan Penagihan Atas Tunggakan Kepada Nasabah

Bertanggung Jawab Untuk Menawarkan Produk Kendaraan Motor Baru Kepada Calon Debitur Baru (New) Maupun Debitur Yang Sudah Ada (Existing) Selain Itu, Posisi Ini Juga Melibatkan Analisis Dokumen Calon Debitur, Melakukan Survey Lokasi Rumah Calon Debitur, Serta Menjaga Hubungan Baik Dengan Debitur Tugas Lainnya Termasuk Menginformasikan Debitur Mengenai Tanggal Jatuh Tempo Pembayaran Untuk Memastikan Kelancaran Proses Pembayaran Cicilan

Credit Marketing Officer - Bertanggung Jawab Untuk Menawarkan Produk Kendaraan Motor Baru Kepada Calon Debitur Baru (New) Maupun Debitur Yang Sudah Ada (Existing) Selain Itu, Posisi Ini Juga Melibatkan Analisis Dokumen Calon Debitur, Melakukan Survey Lokasi Rumah Calon Debitur, Serta Menjaga Hubungan Baik Dengan Debitur Tugas Lainnya Termasuk Menginformasikan Debitur Mengenai Tanggal Jatuh Tempo Pembayaran Untuk Memastikan Kelancaran Proses Pembayaran Cicilan

Memastikan penerapan ISO 9001, ISO 14001 dan ISO 45001 dapat berjalan dengan baik

The Project Field Officer works to ensure the (quality of the) service delivery to the client or user community. Executes the local delivery of the project conform advice given by the advisor(s)/ project manager and conform SNV procedures and guidelines, making sure timelines and project standards are met. Anticipates on delivery challenges to ensure service and delivery continuity.

Key Responsibilities

1. Service & process delivery

• Provide capacity building to the 1,000 targeted smallholders, and 50 farmer group resilient.
• Provide farmers and community members with hands-on technical support through field visits and demonstrations.
• Guide the local trainers for conducting the mapping on smallholder plantation
• Guide community businesses and farmer groups in creating sustainable business models, business planning, financial management, and resource mobilization efforts.
• Enhance market skills for community organization, including developing market access, institutional empowerment, connect businesses with farmers to support Agroforestry implementation
• Collaborate with team members to implement project plans effectively in the field.

1. Internal and external communication.

• Establish and maintain positive relationships with stakeholders, including government, companies, local communities, and project partners (local NGO).
• Act as a liaison between the project team and stakeholders, addressing concerns and ensuring smooth communication.
• Facilitate multi-stakeholder meetings and maintain productive partnerships
• Represent SNV and actively participate in the dialogue, workshop, and meetings of the Cocoa commodity initiative at the provincial or district level.

1. Project data handling.

• Support PME activities in collecting, analyzing, and assuring data quality.
• Contribute to the report development by providing relevant data and information.

1. Process improvement

• Support the Project Coordinator in monitoring the quality-of-service delivery and effectiveness of applied methodology.

1. Achieved Target Production based on Sales Area.

2. Manage and Maintain good relationships with the Bank Partner Manager and marketing, to gain productivity and loyalty, and MSIG Life Insurance Indonesia's market share.

3. Actively providing good service for any request, offer, negotiation, or complaint from bank partner on time, accurately, and complete manner.

The Project Field Officer works to ensure the (quality of the) service delivery to the client or user community. Executes the local delivery of the project conform advice given by the advisor(s)/ project manager and conform SNV procedures and guidelines, making sure timelines and project standards are met. Anticipates on delivery challenges to ensure service and delivery continuity.

Key Responsibilities

1. Service & process delivery

• Deliver capacity-building programs to 1,500 targeted smallholders and 90 local champions, equipping them to adopt agroforestry practices for environmental sustainability while enhancing their income resilience.
• Provide hands-on technical support to farmers and community members through field visits and demonstrations.
• Offer continuous advisory services to farmers on farm management, crop diversification, and post-harvest handling
• Guide community businesses and farmer groups in creating sustainable business models, business planning, financial management, and resource mobilization efforts.
• Enhance market skills for community organization, including developing market access, institutional empowerment, connect businesses with farmers to support on Agroforestry implementation for cocoa commodity
• Collaborate with team members to implement project plans effectively in the field.

1. Internal and external communication.

• Establish and maintain positive relationships with stakeholders, including government, companies, local communities, and project partners (local NGO).
• Act as a liaison between the project team and stakeholders, addressing concerns and ensuring smooth communication.
• Facilitate multi-stakeholder meetings and maintain productive partnerships
• Represent SNV and actively participate in the dialogue, workshop, and meetings of the Cocoa commodity initiative at the provincial or district level.

1. Project data handling.

• Support PME activities in data collection, analyzing, and assuring data quality.
• Contribute to the report development by providing relevant data and information.

1. Process improvement

• Support the Project Coordinator in monitoring the quality-of-service delivery and effectiveness of applied methodology.

Sales Promotor Officer Bertanggung Jawab Untuk Melakukan Pemesanan Produk, Memastikan Ketersediaan Produk Di Display Dan Gudang, Serta Menawarkan Produk Kepada Pelanggan Selain Itu, Posisi Ini Juga Melibatkan Pencatatan Transaksi Harian Dan Omset Yang Dihasilkan Untuk Memastikan Pencapaian Target Penjualan

Tanggung Jawab Utama:

- Melakukan Pemesanan Produk Sesuai Kebutuhan

- Bertanggung Jawab Atas Display Produk Di Toko Dan Stok Barang Di Gudang

- Menjaga Ketersediaan Produk Di Display Agar Selalu Terlihat Menarik Dan Lengkap

- Menawarkan Produk Kepada Pelanggan Untuk Meningkatkan Penjualan

- Mencatat Transaksi Dan Omset Harian Dengan Akurat

Maintain and control the outstanding balance of tenants to reduce A/R balance at the lowest level.

• Menjalin relasi dengan dealer untuk mendapatkan aplikasi kredit
• Menjalankan proses survey dan analisa kelayakan konsumen
• Mencapai target penjualan yang ditentukan perusahaan

The Project Field Officer works to ensure the (quality of the) service delivery to the client or user community. Executes the local delivery of the project conform advice given by the advisor(s)/ project manager and conform SNV procedures and guidelines, making sure timelines and project standards are met. Anticipates on delivery challenges to ensure service and delivery continuity.

Key Responsibilities

Service and process delivery

• Delivers Gender and Women Economic Empowerment annual work plan according to the agreed timeline and budget plan
• In coordination and consultation with the Project Manager and GESI Advisor, guides and trains Village Facilitators to deliver activities at the village level
• Ensures Village Facilitators activities’ quality and consistency with SNV’s values and policies
• Identifies opportunities, challenges, and bottlenecks in work plan implementation, and communicates to the Project Manager and GESI Advisor.

Internal and external communication

• Participates actively in internal communication initiatives, especially during regular BIPOSC team meeting or SNV Indonesia’s learning sessions, and on various topics including project progress updates, stories of changes, lessons learned and best practices from the component/initiative
• Contributes to external communication initiatives, including development and dissemination of relevant communication materials to key clients e.g., programme’s brief/factsheet
• Upon coordination with the Project Manager and GESI Advisor, engages relevant project stakeholders at district, sub-district, and village levels to ensure project’s conformity with local contexts, values, and norms

Project data handling

• Ensures programmes data handling according to SNV’s policy and procedure e.g., OneDrive utilisation
• In coordination with MEL Officer/Team, regularly monitors, collects data, and documents Village Facilitators’ progress and achievement, and stores in accessible platform e.g., monitoring dashboard, TeamSite
• Supports MEL Officer/Team to conduct relevant MEL events e.g., baseline, mid-term, endline, evaluation and ensures documentation and storage of final products in accessible platform e.g., TeamSite

Process improvement

• Identifies and proposes technical process improvements to the Project Manager, GESI Advisor, and team members, based on experience and learnings from the field
• Ensures lessons learned are applied in daily practice
• Ensures, monitors progress and reviews quality of own expertise and ensures client support and satisfaction during projects