Total 11 Others/Any front office assistant job vacancies in Indonesia

Manage the operations of the Front Office Department by ensuring product quality standards are met and that optimum service is provided to all hotel guests according to the hotel’s and business objectives. To perform the human resource function in ensuring staff selection, training, counselling and recognition programs are adhered to in order to maximize performance standards and to adhere to guest service standards in order to maximize guest satisfaction.

• Monitor front office personnel to ensure guests receive prompt, cordial attention and personal recognition
• Supervise the Front Office team to ensure optimum occupancy and average room rate for the purpose of maximizing revenue
• Monitor Front Office, and particularly Butler personnel, to ensure LCAH members are known, as well as repeat guests and other VIPs receive special attention and recognition
• Promote internal Hotel sales and in-house facilities and monitors Front Office Marketing techniques in line with FIT marketing program
• To set up the target and drive the team to achieve upsell program on Suite, Villa, Transportation
• Maintain inter-departmental relationships to ensure seamless customer service
• Assume overall responsibility for maintaining standards to ensure furnishings facilities and equipment are clean, in good repair and well maintained
• Schedule and regularly conducts routine inspections of areas under his/her control
• Maintain knowledge of credit policies and procedures and liaise closely with Finance Department to ensure that credit procedures are properly carried out
• Know system recovery procedures
• Interpret computer reports
• Compile statistics for front office and provide reports relating to that area on the operation of Suite and Villas
• Continually check the accuracy of guest in house account
• Approve upgrades and special amenities
• Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of departmental employees
• Conduct comprehensive monthly departmental meetings to include a review of procedures and events which warrants special handling and detailed information
• Communicate to the General Manager of his/her delegate all information likely to be of interest to them such as the expected arrival and departure of VIPs and all other pertinent information
• Maintain all procedures and adheres to them within the company guidelines; in particular with emphasis on hotel credit policy.
• In conjunction with the Emergency Response Team prepare emergency procedures upon advice from relevant authority that cover such emergencies as Fire, Power Outrage, Bomb Threat, Cyclone Warnings, Tsunami, etc.
• Prepares efficient work schedule for Front Office Staff,  taking into consideration project occupancy and forecasts and any large group movements, especially those with early or late arrivals or departures.
• Works with Talent and Culture on manpower planning and management needs.
• Works with Housekeeping and Finance in the preparation and monitoring of the Rooms’ and FO budget and forecast.
• Maintain good relation with vendor and local community

MidPlaza Holding is looking for a knowledgeable and proactive Assistant Manager of Tax to join our Corporate Office in Jakarta. The ideal candidate will support the tax department in managing tax compliance, audits, and transactions, ensuring alignment with regulations and internal policies. This role will involve collaborating with various departments to ensure effective tax planning and reporting.

Responsibilities:

• Assist in preparing and filing tax returns in compliance with local tax laws.
• Conduct tax research and analysis to identify tax savings opportunities.
• Prepare tax provision calculations and ensure accurate financial reporting.
• Supervise and mentor tax staff and ensure timely completion of tasks.
• Coordinate and liaise with tax authorities during audits and inquiries.
• Stay updated on changes in tax laws and implement necessary changes within the organization.
• Assist in developing tax strategies and policies that align with business goals.

• Bachelor's degree in Accounting, Finance, or related field.
• Minimum 5 years of experience in tax compliance or consulting, with at least 2 years in a supervisory role.
• Certified Brevet A and B is required.
• Strong understanding of Indonesian tax laws and regulations.
• Excellent analytical, organizational, and problem-solving skills.
• Proficient in using tax software and MS Office applications.
• Strong communication skills, both written and verbal.
• Ability to work well under pressure and meet deadlines.
• Fluent in English; proficiency in other languages is a plus.

Join AYANA Hospitality as a Front Desk Supervisor at our prestigious AYANA Midplaza in Jakarta! In this key role, you will lead the front desk team to deliver an exceptional guest experience from the moment they arrive until they depart.

Your responsibilities will include overseeing front desk operations, managing guest check-ins and check-outs, addressing guest inquiries and complaints, and ensuring all front desk staff provide excellent service. Additionally, you will be responsible for training and mentoring team members and ensuring compliance with hotel policies and procedures.

If you are a passionate leader with a commitment to hospitality excellence and a knack for creating memorable experiences for our guests, we want to hear from you!

• Proven experience as a Front Desk Supervisor or similar role in hotel management
• Strong leadership and communication skills
• Familiarity with hotel management software, particularly OPERA
• Excellent problem-solving skills and the ability to work under pressure
• A degree in Hospitality Management or related field is preferred

Purpose of role: To support warehouse and logistics operations in Jakarta operations and service areas and Pekanbaru service center.

Key Activities:

•Enter inventory data in computer system using SAP when receiving items or preparing for deliveries.

•maintain an accurate inventory of both stock items and transactions, noting down dates of purchase and receipt, item count and details, issues encountered, and more

•Prepare inventory for deliveries

•Ensure correct inventory is loaded into correct delivery trucks

•Perform routine maintenance checks of the warehouse area and perform cleanup or simple repair duties when needed

•Manage a product delivery plan for driver

•Follow up on invoices for Finance

•Participate in a morning briefing

•Inspection of incoming goods from external suppliers

•Any other duties assigned by the company

Key Accountabilites: 

•Adhere to all EHSQ policies and procedures

•Complete warehouse and logistic operations as per applicable SOP’s

•Support to achieve operations KPI’s

•Complete jobs as per customer requirements

• Communicate and support company policies & procedures to maintain high employee morale and motivation, and ensure an atmosphere of participative management.
• Ensure optimum service through the effective communication of policies and procedures to all employees.
• Assist the T&C team to plan, manage, coordinate and participate in personnel activities of all the departments in areas of Recruitment & Selection, Payroll Process, Compensations & Benefits, Training & Development, Performance Management System, Employee Relations, T&C Initiatives.
• Assist the T&C Head to develop an annual and long-term T&C plan that identifies the organizations Human Resources agenda as a component of the organizations overall Strategic Plan.
• Identify Human Resources strategies and program requirements needed to maintain a progressive work culture in support of effective recruitment, development, and retention of the employees.
• Oversee the organization and execution of employees’ social, athletic and recreational activities.
• Maintain a good working relations with all departments and all professional external contacts.

- Develop and implement strategic sales plans to achieve and exceed revenue targets

- Responsible for driving revenue growth by managing and developing new business opportunities and potential segments

- Responsible for implementing management standards and equality guidelines in the department and hotel area

The Assistant Events Manager plans, coordinates, and executes a wide range of high-profile events, including conferences, galas, and corporate gatherings. The Assistant Events Manager is responsible for liaising with clients and guests to understand their specific needs and preferences, overseeing event setups, managing on-site logistics, and coordinating with various departments to deliver exceptional guest experiences. Additionally, the Assistant Events Manager plays a pivotal role in maintaining the hotel's reputation for excellence, attention to detail, and luxury service standards, thereby contributing to the overall success of the hotel and enhancing its image within the international chain. 

• Merencanakan kegiatan2 promosi di area2 yang ditentukan
• Melakukan semua kegiatan DC yang telah direncanakan
• Mendata semua peserta kegiatan dan membuat list nomor kontak aktif
• Membangun relasi dengan kios2 pertanian di daerah
• Menghubungkan para petani dengan kios pertanian terdekat
• Melakukan survey2 tentang produk, info pasar dan petani di daerah pemasaran
• Memberikan penyuluhan semua produk benih dan pupuk kepada petani
• Membuat Analisa pasar serta membuat laporan

• Merencanakan kegiatan2 promosi di area2 yang ditentukan
• Melakukan semua kegiatan DC yang telah direncanakan
• Mendata semua peserta kegiatan dan membuat list nomor kontak aktif
• Membangun relasi dengan kios2 pertanian di daerah
• Menghubungkan para petani dengan kios pertanian terdekat
• Melakukan survey2 tentang produk, info pasar dan petani di daerah pemasaran
• Memberikan penyuluhan semua produk benih dan pupuk kepada petani
• Membuat Analisa pasar serta membuat laporan

• Merencanakan kegiatan2 promosi di area2 yang ditentukan
• Melakukan semua kegiatan DC yang telah direncanakan
• Mendata semua peserta kegiatan dan membuat list nomor kontak aktif
• Membangun relasi dengan kios2 pertanian di daerah
• Menghubungkan para petani dengan kios pertanian terdekat
• Melakukan survey2 tentang produk, info pasar dan petani di daerah pemasaran
• Memberikan penyuluhan semua produk benih dan pupuk kepada petani
• Membuat Analisa pasar serta membuat laporan

He or She will responsible for the smooth and efficient daily operation of guest experience  and ensures that all hotel guests and visitors receive an optimum level of service and care at all times responsible for the smooth and ensures guest loyalty program receive an optimum level of service and care at all times. He or She will communicate with all Head of Department and make sure the guest receive excellence experience during their stay.