Total 19 Others/Any front office assistant job vacancies in Indonesia

Manage the operations of the Front Office Department by ensuring product quality standards are met and that optimum service is provided to all hotel guests according to the hotel’s and business objectives. To perform the human resource function in ensuring staff selection, training, counselling and recognition programs are adhered to in order to maximize performance standards and to adhere to guest service standards in order to maximize guest satisfaction.

• Monitor front office personnel to ensure guests receive prompt, cordial attention and personal recognition
• Supervise the Front Office team to ensure optimum occupancy and average room rate for the purpose of maximizing revenue
• Monitor Front Office, and particularly Butler personnel, to ensure LCAH members are known, as well as repeat guests and other VIPs receive special attention and recognition
• Promote internal Hotel sales and in-house facilities and monitors Front Office Marketing techniques in line with FIT marketing program
• To set up the target and drive the team to achieve upsell program on Suite, Villa, Transportation
• Maintain inter-departmental relationships to ensure seamless customer service
• Assume overall responsibility for maintaining standards to ensure furnishings facilities and equipment are clean, in good repair and well maintained
• Schedule and regularly conducts routine inspections of areas under his/her control
• Maintain knowledge of credit policies and procedures and liaise closely with Finance Department to ensure that credit procedures are properly carried out
• Know system recovery procedures
• Interpret computer reports
• Compile statistics for front office and provide reports relating to that area on the operation of Suite and Villas
• Continually check the accuracy of guest in house account
• Approve upgrades and special amenities
• Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of departmental employees
• Conduct comprehensive monthly departmental meetings to include a review of procedures and events which warrants special handling and detailed information
• Communicate to the General Manager of his/her delegate all information likely to be of interest to them such as the expected arrival and departure of VIPs and all other pertinent information
• Maintain all procedures and adheres to them within the company guidelines; in particular with emphasis on hotel credit policy.
• In conjunction with the Emergency Response Team prepare emergency procedures upon advice from relevant authority that cover such emergencies as Fire, Power Outrage, Bomb Threat, Cyclone Warnings, Tsunami, etc.
• Prepares efficient work schedule for Front Office Staff,  taking into consideration project occupancy and forecasts and any large group movements, especially those with early or late arrivals or departures.
• Works with Talent and Culture on manpower planning and management needs.
• Works with Housekeeping and Finance in the preparation and monitoring of the Rooms’ and FO budget and forecast.
• Maintain good relation with vendor and local community

MidPlaza Holding is looking for a knowledgeable and proactive Assistant Manager of Tax to join our Corporate Office in Jakarta. The ideal candidate will support the tax department in managing tax compliance, audits, and transactions, ensuring alignment with regulations and internal policies. This role will involve collaborating with various departments to ensure effective tax planning and reporting.

Responsibilities:

• Assist in preparing and filing tax returns in compliance with local tax laws.
• Conduct tax research and analysis to identify tax savings opportunities.
• Prepare tax provision calculations and ensure accurate financial reporting.
• Supervise and mentor tax staff and ensure timely completion of tasks.
• Coordinate and liaise with tax authorities during audits and inquiries.
• Stay updated on changes in tax laws and implement necessary changes within the organization.
• Assist in developing tax strategies and policies that align with business goals.

• Bachelor's degree in Accounting, Finance, or related field.
• Minimum 5 years of experience in tax compliance or consulting, with at least 2 years in a supervisory role.
• Certified Brevet A and B is required.
• Strong understanding of Indonesian tax laws and regulations.
• Excellent analytical, organizational, and problem-solving skills.
• Proficient in using tax software and MS Office applications.
• Strong communication skills, both written and verbal.
• Ability to work well under pressure and meet deadlines.
• Fluent in English; proficiency in other languages is a plus.

Join AYANA Hospitality as a Front Desk Supervisor at our prestigious AYANA Midplaza in Jakarta! In this key role, you will lead the front desk team to deliver an exceptional guest experience from the moment they arrive until they depart.

Your responsibilities will include overseeing front desk operations, managing guest check-ins and check-outs, addressing guest inquiries and complaints, and ensuring all front desk staff provide excellent service. Additionally, you will be responsible for training and mentoring team members and ensuring compliance with hotel policies and procedures.

If you are a passionate leader with a commitment to hospitality excellence and a knack for creating memorable experiences for our guests, we want to hear from you!

• Proven experience as a Front Desk Supervisor or similar role in hotel management
• Strong leadership and communication skills
• Familiarity with hotel management software, particularly OPERA
• Excellent problem-solving skills and the ability to work under pressure
• A degree in Hospitality Management or related field is preferred

Helping Steward and Banquet team to prepare food stall and meeting room for (6 Month Periode)

Purpose of role: To support warehouse and logistics operations in Jakarta operations and service areas and Pekanbaru service center.

Key Activities:

•Enter inventory data in computer system using SAP when receiving items or preparing for deliveries.

•maintain an accurate inventory of both stock items and transactions, noting down dates of purchase and receipt, item count and details, issues encountered, and more

•Prepare inventory for deliveries

•Ensure correct inventory is loaded into correct delivery trucks

•Perform routine maintenance checks of the warehouse area and perform cleanup or simple repair duties when needed

•Manage a product delivery plan for driver

•Follow up on invoices for Finance

•Participate in a morning briefing

•Inspection of incoming goods from external suppliers

•Any other duties assigned by the company

Key Accountabilites: 

•Adhere to all EHSQ policies and procedures

•Complete warehouse and logistic operations as per applicable SOP’s

•Support to achieve operations KPI’s

•Complete jobs as per customer requirements

• Communicate and support company policies & procedures to maintain high employee morale and motivation, and ensure an atmosphere of participative management.
• Ensure optimum service through the effective communication of policies and procedures to all employees.
• Assist the T&C team to plan, manage, coordinate and participate in personnel activities of all the departments in areas of Recruitment & Selection, Payroll Process, Compensations & Benefits, Training & Development, Performance Management System, Employee Relations, T&C Initiatives.
• Assist the T&C Head to develop an annual and long-term T&C plan that identifies the organizations Human Resources agenda as a component of the organizations overall Strategic Plan.
• Identify Human Resources strategies and program requirements needed to maintain a progressive work culture in support of effective recruitment, development, and retention of the employees.
• Oversee the organization and execution of employees’ social, athletic and recreational activities.
• Maintain a good working relations with all departments and all professional external contacts.

- Develop and implement strategic sales plans to achieve and exceed revenue targets

- Responsible for driving revenue growth by managing and developing new business opportunities and potential segments

- Responsible for implementing management standards and equality guidelines in the department and hotel area

• Merencanakan kegiatan2 promosi di area2 yang ditentukan
• Melakukan semua kegiatan DC yang telah direncanakan
• Mendata semua peserta kegiatan dan membuat list nomor kontak aktif
• Membangun relasi dengan kios2 pertanian di daerah
• Menghubungkan para petani dengan kios pertanian terdekat
• Melakukan survey2 tentang produk, info pasar dan petani di daerah pemasaran
• Memberikan penyuluhan semua produk benih dan pupuk kepada petani
• Membuat Analisa pasar serta membuat laporan

The Assistant Events Manager plans, coordinates, and executes a wide range of high-profile events, including conferences, galas, and corporate gatherings. The Assistant Events Manager is responsible for liaising with clients and guests to understand their specific needs and preferences, overseeing event setups, managing on-site logistics, and coordinating with various departments to deliver exceptional guest experiences. Additionally, the Assistant Events Manager plays a pivotal role in maintaining the hotel's reputation for excellence, attention to detail, and luxury service standards, thereby contributing to the overall success of the hotel and enhancing its image within the international chain. 

• Merencanakan kegiatan2 promosi di area2 yang ditentukan
• Melakukan semua kegiatan DC yang telah direncanakan
• Mendata semua peserta kegiatan dan membuat list nomor kontak aktif
• Membangun relasi dengan kios2 pertanian di daerah
• Menghubungkan para petani dengan kios pertanian terdekat
• Melakukan survey2 tentang produk, info pasar dan petani di daerah pemasaran
• Memberikan penyuluhan semua produk benih dan pupuk kepada petani
• Membuat Analisa pasar serta membuat laporan

• Merencanakan kegiatan2 promosi di area2 yang ditentukan
• Melakukan semua kegiatan DC yang telah direncanakan
• Mendata semua peserta kegiatan dan membuat list nomor kontak aktif
• Membangun relasi dengan kios2 pertanian di daerah
• Menghubungkan para petani dengan kios pertanian terdekat
• Melakukan survey2 tentang produk, info pasar dan petani di daerah pemasaran
• Memberikan penyuluhan semua produk benih dan pupuk kepada petani
• Membuat Analisa pasar serta membuat laporan

This job purpose is to develop, standardize, and implement training programs across business units under AYANA Hospitality Management (AHM) to ensure the smooth and efficient running of the training departments resulting in maintaining high service standards and improving employees’ skills. 

• Plans, implements and monitors, in conjunction with other members of the Corporate Human Resources Division both General/Core and Management Training for the various business units under AYANA Hospitality Group (AHM). 
• Assists in identifying training needs within each department and business unit and suggests training programs based on business units’ characteristics and needs.
• Evaluates current and new learning programs, recommending changes that align with business need, and drives projects from beginning to end.
• Responsible for managing the continuing education curriculums and selecting learning materials and systems that foster opportunities for employee education. 
• Works closely with the business units’ training departments to ensure a smooth roll out of the curriculums in all locations, periodic tracking and reporting of training data. 
• Facilitates & delivers training incl. live and virtual leadership and development courses.
• Reviews the progress of the business units’ Training Plans and makes recommendations where necessary.
• Advises any new support material that would be beneficial to the hotels and business units.
• Delivers the socialization of the AYANA Guiding Principles (Corporate Philosophy) and brand training to all business units under the AYANA Hospitality Group (AHM). 
• Implements and monitors the company’s training materials, including Rank & File training series, Supervisory training series, Managerial training series and other e-learning initiatives.
• Develops facilitator guides, participant guides, and training content to support the learning opportunities within operations for continuous improvement, and leader development.
• Acts as primary point of contact on styling L&D programs for all stakeholders within the group.
•  Coordinates and monitors the cross-training programs between business units under AHM.
• Partners with external vendors to translate identified training needs into learning solutions that address both the areas of professional and technical skill development.
• Establishes and maintains training vendor relationships and contracts.
• Partners with the L&D teams in building meaningful relationships with key stakeholders to uncover learning & development needs and gain agreement on program outlines and success metrics. 
• Guides and ensures the success of the enterprise-wide LMS deployment. 
• Consult with HR departments to identify development needs for key talents, periodically reviews the talent selection process and builds talent pools too strengthen the growth of human capital within AHM. 
• Assists in developing presentations and also participates in school visits and career fairs. 
• Participates in the preparation of the training and development budget and reviews each business units’ training budget. 

Education:

Minimum S1 in management, psychology, hotel administration or other related field

Competency:  

• Adult learning methodology and the ability to communicate recommendations for training approach
• Instructional design methodology 
• Creative and open-minded, open to try new things
• Analytical and innovative thinking
• Adaptability
• Detail-oriented and extremely organized, with a demonstrated ability to motivate and influence others in follow-through on projects
• Training need analysis
• Train the trainer
• Presentation skill & public speaking
• English
• MS Office
  

Managerial Skill:

• Change management expertise
• Coaching and influencing skills
• Strong collaboration skills
• Facilitation & management
• Leadership skills

Experience:

2-3 years’ experience in learning & development managerial positions

He or She will responsible for the smooth and efficient daily operation of guest experience  and ensures that all hotel guests and visitors receive an optimum level of service and care at all times responsible for the smooth and ensures guest loyalty program receive an optimum level of service and care at all times. He or She will communicate with all Head of Department and make sure the guest receive excellence experience during their stay.

The Finance and Accounting Staff is responsible for maintaining financial records and ensuring that processes are run effectively and efficiently. The role involves verifying and processing vendor invoices & refund transactions, managing financial activities, preparing journal entries & performing reconciliation, handling customer invoices & maintaining collection, assisting with taxation and financial reporting, maintaining financial procedures & accounting standards, and liaising with various stakeholders.

 Job Functions:

1.       Verify and Process Payments:

·       Verify and process invoices received from vendors.

·       Handle refund transactions and ensure timely payments.

2.      Financial Administration and Management:

·       Administer and manage overall finance activities including cash flow management.

·       Handle payment and bank administration tasks to ensure smooth financial operations.

3.      Journal Entries and Reconciliation:

·       Prepare and input journal entries for financial transactions into the accounting system.

·       Perform regular reconciliation of financial data to ensure accuracy.

4.      Customer Invoicing and Collections:

·       Prepare, verify, and create invoices for customers.

·       Monitor and maintain collection schedules to ensure timely payments from customers.

5.      Taxation and Financial Reporting:

·       Assist in preparing and filing for taxation.

·       Contribute to the preparation of financial reports and statements as required.

6.      Maintaining Financial Procedures and Standards:

·       Ensure compliance with established financial procedures and accounting standards.

·       Monitor and update financial policies as needed to maintain best practices.

7.       Stakeholder Liaison:

·       Liaise with internal and external parties related to finance operations.

·       Collaborate with departments such as procurement, sales, operations and human resources for financial-related matters.

Qualifications:

• Bachelor’s degree in Accounting, Finance, or a related field.
• Relevant experience in finance and accounting roles min of 1 year.
• Strong knowledge of accounting principles and procedures.
• Proficiency in accounting software and Microsoft Office Suite.
• Excellent analytical and problem-solving skills.
• Strong attention to detail and accuracy.
• Ability to manage multiple tasks and meet deadlines.
• Able to operate an Accounting System. Having experience with SAP Systems will be an advantage.

Skills and Competencies:

·       Analytical Thinking: Ability to analyze financial data and provide insights.

·       Attention to Detail: Ensures accuracy in financial reports and reconciliations.

·       Communication: Strong verbal and written communication skills to liaise effectively with stakeholders.

·       Time Management: Efficiently manages time and prioritizes tasks to meet deadlines.

·       Integrity: Maintains confidentiality and adheres to ethical standards in financial management.

Laki2 atau perempuan

Pengalaman min 2 - 3 tahun

Menguasai bahasa inggris atau bahasa asing lain

Mengerti VHP Sistem

Memiliki jiwa kepemimpinan dan bisa bekerja secara team

lebih di utama di medan atau mau tinggal di medan

Min D3 Perhotelan

Untuk mengelola dan mengatur manajemen Compensation & Benefit (COMBEN), performa karyawan, serta penilaian kompetensi, sekaligus menganalisis dan menjalankan hubungan industrial secara efektif.

Summary of Job Function

Accompany Sales and company officials to attend conferences or exhibitions.

Otherwise, Representative is responsible for providing excellent customer service and support to clients via phone, email, and other communication channels. The role involves answering inquiries, addressing basic issues, and escalating more complex problems to higher-level support when necessary.

MidPlaza Holding is looking for a dedicated and highly organized Project Administrative and Operations Assistant Manager to join our team. In this role, you will support project managers in the delivery of projects by ensuring efficient administrative support and operation coordination. You will assist in managing schedules, budgets, and reports while facilitating communication between various departments and stakeholders.

Responsibilities:

Administrative Duties :

1. Oversee all administrative tasks, including documentation, record-keeping, and correspondence related to project activities.

2. Maintain and update project schedules, calendars, and reports for internal and external stakeholders.

3. Handle procurement processes such as requisitions, purchase orders, and vendor coordination.

4. Ensure compliance with company policies and project-related regulations.

5. Support budget tracking, invoice processing, and expense monitoring.

Operational Support :

1. Coordinate logistics for project meetings, site visits, and client interactions.

2. Support resource allocation and tracking, including personnel, materials, and equipment.

3. Collaborate with team members to resolve operational challenges and improve efficiency.

4. Assist in preparing project deliverables, including reports, presentations, and proposals.

5. Act as a liaison between departments to facilitate project execution.

Leadership and Team Collaboration :

1. Supervise administrative staff or junior assistants, ensuring task completion and performance.

2. Work closely with Project Managers and team members to support strategic planning and execution.

3. Identify process improvement opportunities and propose solutions.

Education and Experience :

1. Bachelor’s degree in Business Administration, Project Management, or a related field.

2. 3–5 years of experience in administration, operations, or project support roles.

3. Experience in the construction, engineering, or project-based industries is preferred.

Skills :

1. Strong organizational and multitasking abilities.

2. Excellent communication and interpersonal skills.

3. Proficiency in project management tools and software (e.g., Microsoft Project, Asana).

4. Detail-oriented with the ability to meet deadlines under pressure.

5. Problem-solving skills and the ability to adapt to changing priorities.

The Finance and Accounting Manager is responsible for overseeing financial operations, ensuring accurate & timely financial reporting, and maintaining effective accounting systems and controls. This role includes managing financial transactions, journal entries, reconciliations, financial and management reporting, taxation, procedural development, corporate projects, and budget & forecast preparation. The Manager will also review operational contracts and liaise with internal and external parties.

Job Function:

1. Financial Transaction Review:

• Verify transactions, invoices, bank entries, and fixed assets for compliance and accuracy.

• Review and post journal entries promptly, ensuring compliance with standards.

• Regularly reconcile bank statements and ledgers for accuracy.

• Prepare and review financial and management reports with strategic insights.

• Oversee tax activities, ensuring regulatory compliance.

• Implement finance procedures to strengthen systems and controls.

• Provide financial support for corporate projects, aligning with standards.

• Assist in preparing budgets and forecasts, monitor performance, and analyze variances.

• Analyze contracts for favorable terms and compliance.

• Facilitate communication between finance and stakeholders to resolve issues.

Additional Responsibilities:

• Audit Coordination:
• Support auditors with necessary documentation.
• Risk Management:
• Identify and mitigate financial risks.
• Team Leadership:
• Mentor finance team members.
• Regulatory Compliance:
• Ensure adherence to financial regulations.
• Financial Analysis:
• Provide insights through detailed financial analysis.

Qualifications:

• Bachelor’s degree in accounting, Finance, or a related field. Master’s degree or professional certification preferred. (min GPA of 3.00 from a reputable university)
• Significant experience in finance and accounting roles, with at least 1 year in a managerial position in Hotel or Hospitality Industry.
• Strong knowledge of accounting principles, financial regulations, and tax laws.
• Proficiency in accounting software and Microsoft Office Suite.
• Fluent English proficiency both oral and written
• Excellent analytical, problem-solving, and decision-making skills.
• Strong attention to detail and accuracy.
• Effective communication and leadership skills.
• Ability to manage multiple tasks and meet deadlines.
• Able to operate an Accounting System. Having experience with SAP Systems will be an advantage.
• Able to travel based on the needs of the company to other business units.

Skills and Competencies:

·       Analytical Thinking: Ability to analyze financial data and provide insights.

·       Attention to Detail: Ensures accuracy in financial reports and reconciliations.

·       Communication: Strong verbal and written communication skills to liaise effectively with stakeholders.

·       Time Management: Efficiently manages time and prioritizes tasks to meet deadlines.

·       Integrity: Maintains confidentiality and adheres to ethical standards in financial management.