Total 3 hr assistant job vacancies in South Kuta

Job Summary

The HR Executive will play a key role in supporting the organization’s human resources functions, including total rewards, employee engagement, recruitment, and administrative operations. This position requires a proactive and detail-oriented individual who can handle HR tasks efficiently while fostering a positive work environment.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

1. Total Rewards & Compliance

• Collaborate with Senior Manager, HRBP to input payroll data accurately.
• Ensure employee adherence to company policies and regulations through regular monitoring.
• Administer statutory and company-provided insurance benefits, ensuring timely processing and compliance with applicable laws.
• Draft, organize, and maintain HR documents, including announcements, contracts, internal memos, and official decisions.

2. Employee Engagement

• Plan and organize corporate events, welfare programs, and initiatives to foster employee engagement.
• Develop and execute internal communication plans, including newsletters, event kick-offs, and gift distributions.
• Actively participate in HR initiatives to promote collaboration, teamwork, and a positive company culture.

3. Recruitment & Onboarding

• Conduct labor market research to develop a robust sourcing database, ensuring the timely delivery of qualified candidates to the Line Manager.
• Establish strong, professional relationships with candidates throughout the recruitment process, maintaining engagement during and after interviews.
• Support new hires by facilitating a seamless onboarding experience and providing ongoing follow-up until the completion of their probationary period.
• Assist in all stages of the recruitment process, including job postings, interview coordination, reference checks, and extending job offers.
• Prepare employment contracts for successful candidates and monitor contract statuses to ensure compliance and timely renewals.
• Design orientation schedules and oversee logistical preparations to deliver a positive and engaging employee experience.

4. General HR Operations

• Maintain accurate and up-to-date employee records in compliance with company policies and legal requirements.
• Provide timely support on other HR-related tasks and projects as assigned by the Senior Manager, HRBP.

Manage the operations of the Front Office Department by ensuring product quality standards are met and that optimum service is provided to all hotel guests according to the hotel’s and business objectives. To perform the human resource function in ensuring staff selection, training, counselling and recognition programs are adhered to in order to maximize performance standards and to adhere to guest service standards in order to maximize guest satisfaction.

• Monitor front office personnel to ensure guests receive prompt, cordial attention and personal recognition
• Supervise the Front Office team to ensure optimum occupancy and average room rate for the purpose of maximizing revenue
• Monitor Front Office, and particularly Butler personnel, to ensure LCAH members are known, as well as repeat guests and other VIPs receive special attention and recognition
• Promote internal Hotel sales and in-house facilities and monitors Front Office Marketing techniques in line with FIT marketing program
• To set up the target and drive the team to achieve upsell program on Suite, Villa, Transportation
• Maintain inter-departmental relationships to ensure seamless customer service
• Assume overall responsibility for maintaining standards to ensure furnishings facilities and equipment are clean, in good repair and well maintained
• Schedule and regularly conducts routine inspections of areas under his/her control
• Maintain knowledge of credit policies and procedures and liaise closely with Finance Department to ensure that credit procedures are properly carried out
• Know system recovery procedures
• Interpret computer reports
• Compile statistics for front office and provide reports relating to that area on the operation of Suite and Villas
• Continually check the accuracy of guest in house account
• Approve upgrades and special amenities
• Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of departmental employees
• Conduct comprehensive monthly departmental meetings to include a review of procedures and events which warrants special handling and detailed information
• Communicate to the General Manager of his/her delegate all information likely to be of interest to them such as the expected arrival and departure of VIPs and all other pertinent information
• Maintain all procedures and adheres to them within the company guidelines; in particular with emphasis on hotel credit policy.
• In conjunction with the Emergency Response Team prepare emergency procedures upon advice from relevant authority that cover such emergencies as Fire, Power Outrage, Bomb Threat, Cyclone Warnings, Tsunami, etc.
• Prepares efficient work schedule for Front Office Staff,  taking into consideration project occupancy and forecasts and any large group movements, especially those with early or late arrivals or departures.
• Works with Talent and Culture on manpower planning and management needs.
• Works with Housekeeping and Finance in the preparation and monitoring of the Rooms’ and FO budget and forecast.
• Maintain good relation with vendor and local community

He or She will responsible for the smooth and efficient daily operation of guest experience  and ensures that all hotel guests and visitors receive an optimum level of service and care at all times responsible for the smooth and ensures guest loyalty program receive an optimum level of service and care at all times. He or She will communicate with all Head of Department and make sure the guest receive excellence experience during their stay.