Total 133 it specialist job vacancies in Jakarta

• Mengidentifikasi solusi permasalahan pada perangkat keras dan perangkat lunak;
• Mendiagnosis dan memperbaiki kesalahan;
• Menyelesaikan masalah jaringan;
• Menginstal dan mengkonfigurasi perangkat keras dan perangkat lunak;
• Berbicara kepada pelanggan untuk segera mengetahui akar permasalahannya;
• Memberikan umpan balik pelanggan yang tepat waktu dan akurat;
• Berbicara dengan pelanggan melalui serangkaian tindakan untuk menyelesaikan masalah;
• Menindaklanjuti dengan klien untuk memastikan masalah teratasi;
• Mengganti atau memperbaiki bagian yang diperlukan;
• Mendukung peluncuran aplikasi baru;
• Memberikan dukungan berupa dokumentasi prosedural;
• Mengelola banyak kasus pada satu waktu;
• Menguji dan mengevaluasi teknologi baru;
• Melakukan pemeriksaan keamanan kelistrikan pada peralatan.

• Mengidentifikasi solusi permasalahan pada perangkat keras dan perangkat lunak;
• Mendiagnosis dan memperbaiki kesalahan;
• Menyelesaikan masalah jaringan;
• Menginstal dan mengkonfigurasi perangkat keras dan perangkat lunak;
• Berbicara kepada pelanggan untuk segera mengetahui akar permasalahannya;
• Memberikan umpan balik pelanggan yang tepat waktu dan akurat;
• Berbicara dengan pelanggan melalui serangkaian tindakan untuk menyelesaikan masalah;
• Menindaklanjuti dengan klien untuk memastikan masalah teratasi;
• Mengganti atau memperbaiki bagian yang diperlukan;
• Mendukung peluncuran aplikasi baru;
• Memberikan dukungan berupa dokumentasi prosedural;
• Mengelola banyak kasus pada satu waktu;
• Menguji dan mengevaluasi teknologi baru;
• Melakukan pemeriksaan keamanan kelistrikan pada peralatan.

• Mengidentifikasi solusi permasalahan pada perangkat keras dan perangkat lunak;
• Mendiagnosis dan memperbaiki kesalahan;
• Menyelesaikan masalah jaringan;
• Menginstal dan mengkonfigurasi perangkat keras dan perangkat lunak;
• Berbicara kepada pelanggan untuk segera mengetahui akar permasalahannya;
• Memberikan umpan balik pelanggan yang tepat waktu dan akurat;
• Berbicara dengan pelanggan melalui serangkaian tindakan untuk menyelesaikan masalah;
• Menindaklanjuti dengan klien untuk memastikan masalah teratasi;
• Mengganti atau memperbaiki bagian yang diperlukan;
• Mendukung peluncuran aplikasi baru;
• Memberikan dukungan berupa dokumentasi prosedural;
• Mengelola banyak kasus pada satu waktu;
• Menguji dan mengevaluasi teknologi baru;
• Melakukan pemeriksaan keamanan kelistrikan pada peralatan.

• Mengidentifikasi solusi permasalahan pada perangkat keras dan perangkat lunak;
• Mendiagnosis dan memperbaiki kesalahan;
• Menyelesaikan masalah jaringan;
• Menginstal dan mengkonfigurasi perangkat keras dan perangkat lunak;
• Berbicara kepada pelanggan untuk segera mengetahui akar permasalahannya;
• Memberikan umpan balik pelanggan yang tepat waktu dan akurat;
• Berbicara dengan pelanggan melalui serangkaian tindakan untuk menyelesaikan masalah;
• Menindaklanjuti dengan klien untuk memastikan masalah teratasi;
• Mengganti atau memperbaiki bagian yang diperlukan;
• Mendukung peluncuran aplikasi baru;
• Memberikan dukungan berupa dokumentasi prosedural;
• Mengelola banyak kasus pada satu waktu;
• Menguji dan mengevaluasi teknologi baru;
• Melakukan pemeriksaan keamanan kelistrikan pada peralatan.

• Mengidentifikasi solusi permasalahan pada perangkat keras dan perangkat lunak;
• Mendiagnosis dan memperbaiki kesalahan;
• Menyelesaikan masalah jaringan;
• Menginstal dan mengkonfigurasi perangkat keras dan perangkat lunak;
• Berbicara kepada pelanggan untuk segera mengetahui akar permasalahannya;
• Memberikan umpan balik pelanggan yang tepat waktu dan akurat;
• Berbicara dengan pelanggan melalui serangkaian tindakan untuk menyelesaikan masalah;
• Menindaklanjuti dengan klien untuk memastikan masalah teratasi;
• Mengganti atau memperbaiki bagian yang diperlukan;
• Mendukung peluncuran aplikasi baru;
• Memberikan dukungan berupa dokumentasi prosedural;
• Mengelola banyak kasus pada satu waktu;
• Menguji dan mengevaluasi teknologi baru;
• Melakukan pemeriksaan keamanan kelistrikan pada peralatan.

BIOTA Smart Home is at the forefront of transforming everyday living through advanced smart home technology. Our mission is to create intuitive and efficient home environments that enhance the quality of life for our users. We believe that smart technology should be accessible, user-friendly, and seamless in its integration into daily routines.

Role Overview

As a KOL Specialist at BIOTA Smart Home, you will be a key player in enhancing our brand’s presence through strategic partnerships with key opinion leaders. Your role will involve developing and executing initiatives that not only promote our products but also resonate with our target audience, driving both engagement and sales.

Main Responsibilities

• Identify, recruit, and manage relationships with KOLs that align with BIOTA’s mission and brand.
• Design and implement collaborative campaigns that leverage KOL platforms to increase brand awareness and product visibility.
• Track and analyze the performance of KOL campaigns, providing insights and adjustments as needed to improve effectiveness.
• Collaborate with the marketing team to integrate KOL strategies into larger marketing initiatives.
• Stay updated on industry trends and competitor activities regarding influencer marketing.
• Build and maintain a database of potential and existing KOL partnerships.

• Minimum of 2 years of experience in influencer or KOL marketing, preferably in technology or consumer products.
• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• Proven track record of successful KOL campaigns and partnerships.
• Strong understanding of social media trends and the impact of KOLs on consumer behavior.
• Exceptional communication and interpersonal skills for relationship management.
• Analytical mindset with the ability to interpret data and extract meaningful insights.
• Highly organized, detail-oriented, and able to manage multiple projects simultaneously.

Why Work with Us?

At BIOTA Smart Home, we value innovation, creativity, and teamwork. As a KOL Specialist, you will play a pivotal role in helping us connect with our audience and promote our vision of smarter living. Join us to make a tangible impact on the smart home industry!

Position Overview:

We are seeking a versatile and skilled Campaign Specialist with a strong focus on Customer Relationship Management (CRM), customer life-cycle management, and performance marketing. The ideal candidate will have expertise in Meta WhatsApp Business Manager, sender ID management, and the broader Meta ecosystem. They should excel in creating, executing, and analyzing marketing campaigns, delivering tailored solutions, and leveraging data to optimize results. Knowledge of data science and data solution services is a significant plus.

Key Responsibilities:

1. CRM and Customer Life-Cycle Management:

• Develop and execute CRM strategies to enhance customer retention, activation, and engagement across life-cycle stages.

•        Analyze customer journeys to identify critical touchpoints and implement targeted interventions.

•        Leverage customer segmentation to deliver personalized campaigns that drive value at each stage of the customer life-cycle.

•        Continuously refine CRM workflows to improve efficiency and customer satisfaction.

2. Meta WhatsApp Business Manager and Messaging Services:

•        Manage Meta WhatsApp Business accounts, including sender ID registration, compliance, and maintenance.

•        Plan and execute WhatsApp campaigns with a focus on template optimization and engagement.

•        Stay updated on Meta platform updates and policies to ensure compliance and best practices.

•        Collaborate with Meta support and technical teams to resolve messaging-related challenges.

3. Performance Marketing and Campaign Execution:

•        Plan and manage campaigns across digital and messaging platforms, aligning with broader marketing objectives.

•        Monitor and analyze campaign performance metrics, including engagement, conversion rates, and ROI.

•        Create and present detailed performance reports with actionable insights to internal and external stakeholders.

•        Conduct A/B testing and other iterative processes to enhance campaign performance.

4. Sender ID Management:

•        Oversee the registration, approval, and compliance of sender IDs across messaging platforms.

•        Develop strategies to maintain consistent branding and enhance sender ID recognition.

•        Ensure alignment with platform and regulatory requirements for sender ID usage.

5. Data-Driven Insights and Client Solutions:

•        Use data analysis to inform and refine campaign strategies and customer

•        engagement approaches.

•        Provide clients with tailored recommendations based on data-driven insights to meet their marketing goals.

•        Collaborate with data science and analytics teams to develop and integrate innovative data solutions.

•        Use data visualization tools to create compelling and easily understandable reports for stakeholders.

6. Expertise in the Meta Ecosystem:

•        Utilize tools like Meta Ads Manager, Audience Insights, and Business Suite to complement CRM and messaging efforts.

•        Drive integration between Meta platforms and CRM systems to ensure seamless campaign execution.

•        Develop and implement retargeting strategies and lookalike audiences to maximize customer reach and engagement.

7. Collaboration and Communication:

•        Act as a liaison between clients, sales, and technical teams to ensure alignment and smooth execution of campaigns.

•        Clearly communicate complex data insights to both technical and non-technical audiences.

•        Provide ongoing training and updates on Meta tools, WhatsApp services, and CRM best practices to team members.

•        Bachelor’s degree in Marketing, Business, Data Science, or a related field.

•        3+ years of experience in CRM, messaging campaigns, performance marketing, or a related role.

•        Deep knowledge of Meta WhatsApp Business Manager, sender ID management, and Meta advertising tools.

•        Proven ability to analyze campaign performance and present actionable insights effectively.

•        Familiarity with marketing automation platforms, CRM systems, and audience segmentation techniques.

•        Strong communication and client relationship management skills.

• Attractive total compensation of salary, festive allowance, and annual bonus 

• Private Health Insurance 

• Working device provided 

• Employee Development Program 

• Flexible Working Arrangement 

• Culture programs 

• Mental Health & Well-being program 

• Various club and Engagement activities 

• Anniversary Leave 

About the role

As our Senior Accounting Specialist, you will get a chance to handle the financial record, reconcile the data and maintain supporting documents.

Responsibilities

• Ensure all accounting records have been recorded correctly and in timely manner
• Maintain monthly closing and regular reporting on time 
• Maintain all supporting documents, including to support audit process
• Assist Lead to align with business/product team to set accounting entries for new product
• Monitoring audit and accounting issues

• A Bachelor’s Degree in Accounting
• 3-4  years of accounting experience in Fintech Industry (Off Balance Sheet would be plus)
• Able to manage monthly closing and reporting 
• Has experience of project new  system migration 
• Familiar with Accounting Principles and Journaling
• Proficiency in Excel, Data Analysis  or Spreadsheet
• Self-motivated and detail oriented
• Quick to collaborate and coordinate with team members and external division

About the team

Agent Network is currently expanding, we are targeting to grow more than 20x in 2025. In order to win the market we need to expand our supplier base upon which we can develop a competitive platform. The goals for the Partnership team are competitive, completeness and availability.

Onboarding new suppliers

• Conduct market research, analyze market trends, identify key potential products and potential suppliers
• Build establish productive relationship with suppliers
• Lead price negotiation process (liaise with Procurement Team)
• Lead contracting process (liaise with Legal Team)

Managing supplier base

• Define and monitor KPI and performance metrics for each suppliers
• Develop monitoring tools
• Build effective communication channel with all the supplier for issue resolutions
• Conduct regular reporting to management

Managing supply operations

• Monitor and ensure product availability, success transaction, on time performance in the platform
• Vendor deposit management

• A bachelor degree from reputable university
• A strong background and a minimum 4 years experience in managing partnership of telco products and/or partnership operations in similar platform
• Good communication and negotiation skill is a must
• Strong network particularly in telco and PPOB industry
• Able to effectively working with multiple stakeholders
• Capable of leading the team
• Strong data analytical skills is mandatory and data query capabilities is massive plus points
• Have a deep understanding of customer experience, identify and pursue business opportunities

About LINC

LINC is a mission-driven small business headquartered in Washington, DC dedicated to strengthening local actors and systems. At LINC, we believe that a practical approach to engaging committed, capable local actors increases international development effectiveness and sustainability. The recipient of USAID’s “Small Business of the Year” award in 2017, we are a team of reflective practitioners, passionate and energetic in our work, and committed to locally led development. We have developed ground-breaking tools to map organizational networks, measure social capital, and leverage systems-based approaches to development. We partner with major universities, foundations, local NGOs and consulting firms, USAID, and FCDO among others. Our country experience spans Africa, Asia, Latin America, and Europe. For more information on LINC, please visit www.linclocal.org.

Purpose of Project

The overall purpose of the anticipated USAID/Indonesia Monitoring, Evaluation, Collaborating, Learning, and Adapting (MECLA) Activity is to enhance the efficiency, effectiveness, and transparency of the USAID Mission in Indonesia, its implementing partners (IPs), and stakeholders in achieving and reporting results through the use of empirical data/information and adaptive management. In order to effectively measure and strengthen the outcomes and impact of U.S. development assistance, USAID/Indonesia seeks to enhance the design, Monitoring and Evaluation (M&E), Knowledge Management (KM), and Collaborating, Learning, and Adapting (CLA) capacity of its staff, IPs, and stakeholders in Indonesia. By adopting an evidence-based approach to decision-making, USAID can optimize resource allocation, thereby enhancing its contribution to sustainable development outcomes.

Position Description

LINC is seeking a Senior Evaluation Specialist for the anticipated USAID-funded MECLA Activity in Indonesia. The Senior Evaluation Specialist will provide targeted technical support to USAID/Indonesia and IPs and oversee all analytical activities including evaluations, assessments, and research studies. This is a proposal position contingent upon USAID award.

** Indonesian nationals are strongly encouraged to apply **

Responsibilities

• Oversee the design, implementation, resourcing, and quality assurance of all assessments, performance and impact evaluations.
• Design evaluation methodology, data collection methods, instruments, and protocols for evaluations.
• Oversee data collection and analysis ensuring rigor and quality assurance.
• Draft technical scopes of work for and supervise the performance of consultants and subcontractors supporting analytical activities.
• Disseminate and present evaluation findings and key learnings in reports and workshops, meetings, conferences, and seminars.
• Ensure learning from evaluations and assessments inform adaptive management by USAID and implementation partners.

• Master’s degree in social sciences, economics, statistics, monitoring and evaluation, or a related field.
• Minimum 8 years of demonstrated experience in research, evaluation, statistics and/or monitoring projects related to development; USAID experience preferred.
• At least 5 years of experience in design, implementation, management, and analysis for performance and impact evaluations of development projects.
• Proficiency in qualitative and quantitative research methods, familiarity with innovative MEL approaches a plus.
• Familiarity with USAID policies related to evaluation and performance management.
• Experience with statistical packages such as SPSS or STATA.
• Excellent collaboration, management, and communication skills.
• Prior experience working in Indonesia required.
• Proficiency in spoken and written English and Bahasa Indonesia required.
• Understanding of USAID regulations and policies, including but not limited to the Automated Directives System 201, the Evaluation Policy, and the Local Capacity Strengthening Policy.

About LINC

LINC is a mission-driven small business headquartered in Washington, DC, dedicated to strengthening local actors and systems. At LINC, we believe that a practical approach to engaging committed, capable local actors increases international development effectiveness and sustainability. The recipient of USAID’s “Small Business of the Year” award in 2017, we are a team of reflective practitioners, passionate and energetic in our work, and committed to locally led development. We have developed ground-breaking tools to map organizational networks, measure social capital, and leverage systems-based approaches to development. We partner with major universities, foundations, local NGOs and consulting firms, USAID, and FCDO among others. Our country experience spans Africa, Asia, Latin America, and Europe. For more information on LINC, please visit www.linclocal.org.

Purpose of Project

The overall purpose of the anticipated USAID/Indonesia Monitoring, Evaluation, Collaborating, Learning, and Adapting (MECLA) Activity is to enhance the efficiency, effectiveness, and transparency of the USAID Mission in Indonesia, its implementing partners (IPs), and stakeholders in achieving and reporting results through the use of empirical data/information and adaptive management. In order to effectively measure and strengthen the outcomes and impact of U.S. development assistance, USAID/Indonesia seeks to enhance the design, Monitoring and Evaluation (M&E), Knowledge Management (KM), and Collaborating, Learning, and Adapting (CLA) capacity of its staff, IPs, and stakeholders in Indonesia. By adopting an evidence-based approach to decision-making, USAID can optimize resource allocation, thereby enhancing its contribution to sustainable development outcomes.

Position Description

LINC is seeking a Senior MEL Specialist for the anticipated USAID-funded MECLA Activity in Indonesia. The Senior MEL Specialist will provide leadership and oversight of all monitoring, evaluation, assessment, and research activities of the MECLA Activity. This is position is contingent upon USAID award.

** Indonesian nationals are strongly encouraged to apply **

Responsibilities

• Oversee performance and context monitoring support services for USAID/Indonesia, including support for developing the CDCS, collecting data for the performance management plan and to monitor other USAID initiatives, ensuring data quality, and supporting portfolio review and reporting.
• Provide MEL technical assistance and training to USAID implementing partners on developing theories of change, activity MEL plan development, monitoring systems and processes, data quality assessments, and research, data collection, and reporting practices.
• Provide clear visualizations of context and monitoring data.
• Oversee the design, implementation, resourcing, and quality assurance of all assessments, performance and impact evaluations.
• Design evaluation methodology, data collection methods, instruments, and protocols for evaluations.
• Oversee data collection and analysis ensuring rigor and quality assurance.
• Disseminate and present evaluation findings and key learnings in reports and workshops, meetings, conferences, and seminars.
• Ensure learning from monitoring, evaluations, and assessments inform adaptive management by USAID and implementing partners.

• Master’s degree in international development, economics, statistics, political science, monitoring and evaluation, or a related field.
• Minimum 8 years of demonstrated experience in research, evaluation, statistics and/or monitoring projects related to development; USAID experience preferred.
• At least 5 years of experience in design, implementation, management, and analysis for performance and impact evaluations of development projects.
• Proficiency in qualitative and quantitative research methods, familiarity with innovative MEL approaches a plus.
• Familiarity with USAID policies related to evaluation and performance management.
• Prior experience working in Indonesia required.
• Exceptional written and oral communication skills.
• Proficiency in spoken and written English and Bahasa Indonesia required.
• Understanding of USAID regulations and policies, including but not limited to the Automated Directives System 201, the Evaluation Policy, and the Local Capacity Strengthening Policy.

About LINC

LINC is a mission-driven small business headquartered in Washington, DC dedicated to strengthening local actors and systems. At LINC, we believe that a practical approach to engaging committed, capable local actors increases international development effectiveness and sustainability. The recipient of USAID’s “Small Business of the Year” award in 2017, we are a team of reflective practitioners, passionate and energetic in our work, and committed to locally led development. We have developed ground-breaking tools to map organizational networks, measure social capital, and leverage systems-based approaches to development. We partner with major universities, foundations, local NGOs and consulting firms, USAID, and FCDO among others. Our country experience spans Africa, Asia, Latin America, and Europe. For more information on LINC, please visit www.linclocal.org.

Purpose of Project

The overall purpose of the anticipated USAID/Indonesia Monitoring, Evaluation, Collaborating, Learning, and Adapting (MECLA) Activity is to enhance the efficiency, effectiveness, and transparency of the USAID Mission in Indonesia, its implementing partners (IPs), and stakeholders in achieving and reporting results through the use of empirical data/information and adaptive management. In order to effectively measure and strengthen the outcomes and impact of U.S. development assistance, USAID/Indonesia seeks to enhance the design, Monitoring and Evaluation (M&E), Knowledge Management (KM), and Collaborating, Learning, and Adapting (CLA) capacity of its staff, IPs, and stakeholders in Indonesia. By adopting an evidence-based approach to decision-making, USAID can optimize resource allocation, thereby enhancing its contribution to sustainable development outcomes.

Position Description

LINC is seeking a Senior Performance Monitoring Specialist for the anticipated USAID-funded MECLA Activity in Indonesia. The Senior Performance Monitoring Specialist will provide overall technical direction on performance monitoring for the USAID/Indonesia Mission and its partners. This is a proposal position contingent upon USAID award.

** Indonesian nationals are strongly encouraged to apply **

Responsibilities

• Oversee performance and context monitoring support services for USAID/Indonesia, including support for developing the CDCS, collecting data for the performance management plan and to monitor other USAID initiatives, ensuring data quality, and supporting portfolio review and reporting.
• Provide MEL technical assistance and training to USAID implementing partners on developing theories of change, activity MEL plan development, monitoring systems and processes, data quality assessments, and research, data collection, and reporting practices.
• Provide clear visualizations of context and monitoring data.

• Master’s degree in international development, economics, statistics, political science, monitoring and evaluation, or a related field.
• Minimum of eight years of demonstrated experience in performance monitoring on USAID projects.
• Familiarity with USAID policies related to evaluation and performance management.
• Prior experience working in Indonesia required.
• Exceptional written and oral communication skills.
• Proficiency in spoken and written English and Bahasa Indonesia required.

As a Service Desk Engineer, you are the point of contact for end users and their operational questions, requests, and problems regarding IT services (also applications). Within the Service Desk, you are responsible for first- line solutions to problems in the IT services.

You are responsible for keeping the work environment of the end users productive. The tickets are coming in via different communication channels like phone, chat, and the helpdesk portal. If the ticket cannot be resolved, you will triage it to the right resolution group and make sure the customer’s request is solved.

What you will do

• Supporting users by telephone, chat, portal in a broad area of IT topics like workstation, applications, telephony and network;
• As the SPOC for end users, analyzing the call or ticket and determines how and with whom it can best being solved;
• Registering, solving, communicating, coordinating and following up incidents and problems;
• Communication with end users and back end departments;
• Preparing and providing information (manuals, explanations, presentation) for users and internal IT usage.

DESKRIPSI PEKERJAAN

• Memiliki Pengetahuan dasar dalam proses bisnis IT, Database dan Update Informasi terbaru;
• Pengetahuan dasar dalam konsep Database serta update informasi terbaru;
• Menguasai skill dasar dalam database, terutama oracle database dan MSSQL;
• Mampu memahami script sistem (minimum bash dan shell programming) dan operating System;
• Manajemen proses, Komunikasi, Penyelesaian masalah;
• Ketelitian dan keakuratan dalam menganalisa;
• Melakukan eksekusi instalasi dan konfigurasi database; 
• Membuat draft dokumentasi konfigurasi dan topologi database; 
• Melakukan eksekusi instalasi dan konfigurasi database;
• Membuat draft dokumentasi konfigurasi dan topologi database; 
• Membantu proses analisa masalah dan melakukan perbaikan; 
• Melakukan pendampingan preventive maintenance database; 
• Membuat draft dokumen hasil monitoring database, laporan proses backup dan replikasi database; 
• Melakukan identifikasi dan mitigasi risiko Database; 
• Membuat draft dokumentasi instalasi dan konfigurasi database; 
• Bekerja sama dengan pihak ketiga terkait perencanaan, pengelolaan dan operasional database.

DESKRIPSI PEKERJAAN

• Pengetahuan mendalam dalam proses bisnis IT;
• Pengetahuan mendalam dalam konsep IT Network dan Security serta teknologi terbaru;
• Memiliki kemampuan teknis dalam perencanaan konfigurasi jaringan/keamanan infomasi, Analisa jaringan/keamanan infomasi serta pengelolaan operasional jaringan/keamanan infomasi;
• Menguasai berbagai kemampuan teknis dalam beberapa produk seperti cisco, Huawei, juniper, palo alto, fortigate, serta produk lainnya;
• Memiliki kemampuan teknis terkait perencanaan serta pengelolaan roadmap IT yang terkait dengan jaringan dan keamaman informasi;
• Mampu memahami script coding aplikasi dan teknik dasar dalam database;
• Mampu memahami proses vulnerability assessment dan penetration testing;
• Berpikir konseptual dan sistematis yang kuat;
• Kemampuan bekerja sama.

BIOTA Smart Home is a cutting-edge technology company committed to revolutionizing modern living through innovative smart home solutions. Our technology seamlessly integrates into lifestyles to provide convenience, security, and energy efficiency. We prioritize customer-centric design and strive to create user-friendly experiences in our products and services. Our mission is to transform homes into intelligent, connected spaces that offer comfort and peace of mind.

Opportunity

As a full-time on-site Product Development Specialist located in Jakarta, you will play a key role in researching, designing, and executing the development of new smart home products. You will work closely with cross-functional teams to identify market opportunities, develop innovative solutions, and ensure the seamless transition of products from concept to production.

Responsibilities

• Conduct market research and analyze trends to identify new product opportunities in the smart home sector.
• Collaborate with stakeholders to define product requirements, features, and specifications.
• Oversee the design and development of new products, ensuring functionality, usability, and aesthetic appeal.
• Coordinate with engineering, manufacturing, and quality assurance teams to bring products from concept to production.
• Manage product testing and validation processes to ensure high-quality standards.
• Monitor project timelines, budgets, and milestones to ensure successful product launches.
• Stay updated on emerging technologies and industry innovations to drive product development.
• Prepare reports and presentations on product progress and outcomes.

• Bachelor’s degree in any related field (Product, Engineering, Marketing, Business, etc)
• Proven experience in product development, preferably in the technology or smart home industry.
• Strong understanding of product design, manufacturing processes, and quality assurance.
• Excellent project management and organizational skills.
• Ability to analyze market data and identify trends.
• Creative thinker with a problem-solving mindset.
• Strong communication and collaboration skills to work effectively with cross-functional teams.
• Knowledge of smart home technologies and trends is a plus.

Why Join Us

BIOTA offers an innovative and dynamic work environment where creativity and initiative are encouraged. Join us to be part of a talented team driving the future of smart home technology. Come and join the growing BIOTA team as a Product Development Specialist to make the world a better place to live in, one home at a time.

How to Apply

If you're passionate about design, technology, and building the future, we'd love to hear from you!

We are seeking a highly skilled and creative Senior Social Media Specialist to lead and execute our social media strategy across multiple platforms. This role is crucial in enhancing brand presence, driving audience engagement, and achieving measurable business goals. The ideal candidate will have extensive experience in social media management, campaign strategy, and content creation, coupled with a strong understanding of analytics and emerging trends.

Key Responsibilities:

1. Strategy Development & Execution

• Develop and implement comprehensive social media strategies aligned with overall marketing objectives.
• Drive brand awareness, customer engagement, and lead generation through social platforms.
• Identify and adapt to emerging social media trends and technologies to ensure competitive advantage.

2. Content Creation & Management

• Oversee the creation of high-quality, engaging content tailored to target audiences across platforms (Facebook, Instagram, TikTok, X.).
• Ensure consistent brand voice and messaging across all channels.
• Collaborate with internal teams (designers, copywriters, videographers) and external agencies to produce impactful content.

3. Community Management

• Engage with audiences, respond to comments and inquiries, and foster a strong online community.
• Monitor and manage brand reputation across all platforms.

4. Analytics & Reporting

• Track, measure, and analyze performance metrics (engagement rates, CTR, conversions) to assess the effectiveness of campaigns.
• Generate actionable insights and provide regular reports to stakeholders, optimizing campaigns based on data-driven recommendations.

5. Campaign Management

• Plan and execute social media advertising campaigns, ensuring optimal budget allocation and ROI.
• Experiment with creative formats and ad placements to maximize impact.

• Bachelor’s degree in Marketing, Communications, or a related field.
• 3-5+ years of experience in social media management, preferably in a senior role.
• Proven track record of successful social media campaigns that drive engagement and business results.
• Deep knowledge of all major social media platforms (Meta, Google, Tiktok, X)
• Strong content creation skills, including copywriting, visual storytelling, and video content.
• Experience using analytics tools (Google Analytics, Sprout Social, Hootsuite, social listening tools, etc.) to track performance.
• Excellent organizational skills, with the ability to manage multiple projects and meet deadlines.
• Strong interpersonal and communication skills, with the ability to work collaboratively across teams.

About Us

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios. As a digital platform company, INDICO aims to leverage Telkomsel’s assets and capabilities to create a flywheel effect of innovations resulting in cross-sectoral digital solutions that will further empower Indonesia’s vastly growing digital economy. 

INDICO believes we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset). 

As a B2B Partnership & Account Manager (IT Product Solution), you will be instrumental in fostering relationships with key partners and clients to promote our IT product solutions. Your role will be key in identifying opportunities, managing accounts effectively, and ensuring successful delivery of technology solutions that meet client needs.

What you will do but not limited to: 

• Identify and target potential B2B clients to present our IT product solutions and services. 

• Develop strategic partnership frameworks and lead negotiations to secure optimal agreements. 

• Conduct needs assessments to create tailored solutions for partners and clients. 

• Manage the end-to-end account lifecycle, ensuring a seamless experience for partners.

• Collaborate with technical teams to deliver high-quality product solutions and support. 

• Monitor account performance, generate reports, and provide actionable insights to management.

• Stay updated with technological advancements and market trends to advise clients effectively. 

• Bachelor's degree in Information Technology, Business Administration, or related fields. 

• Minimum 5-7 years of experience in B2B Partnership Management, Account Management, or IT product sales. 

• In-depth knowledge of IT product solutions and related services. 

• Proven ability to build and maintain business relationships with various stakeholders. 

• Exceptional negotiation, presentation, and communication skills.

• Strong analytical skills with a focus on driving results through data-driven decision making. 

• Experience in project management and working collaboratively with diverse teams.

• Self-motivated with a proactive mindset and the ability to work both independently and as part of a team.

• Attractive total compensation of salary, festive allowance, and annual bonus
• Private Health Insurance
• Working device provided
• Employee Development Program
• Flexible Working Arrangement
• Culture programs
• Mental Health & Well-being program
• Various club and Engagement activities
• Anniversary Leave

Main Responsibilities:

• Manage one specific product line within the Business Unit
• Promote, train, and support the sales force
• Handle communication and coordination with the principal
• Conduct market surveys, market analysis, and strategy development

Front Office Operation

• Assist guests with check in and checkout, as well as other cashiering duties
• Review arrival lists and prepare compendiums prior to guests’ arrival and check-into system if necessary
• Welcome guests on arrival, register and issue room keys according to departmental standards and procedures
• Ensure that members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition and service. Prepare and send welcome cards and amenities to room prior to guest arrival
• Liaise closely with other relevant departments to ensure that guests requests and needs are met
• Update and maintain repeat guest history system
• Promote Inter-Hotel sales and in-house facilities according to departmental standards to maximize revenue
• Handle guests’ complaints and comments tactfully and efficiently
• Handling guests’ mails, messages, and answering of phone calls
• Maintain the privacy and confidentiality of all guests by ensuring that no details of the guests are disclosed
• Be vigilant in regard to in-house credit matters and act upon any discrepancies
• Alert Security or Duty Manager of suspicious looking person(s) / articles

Other Responsibilities

• Maintain complete knowledge of all food & beverage services, outlets and hotel services/features
• Be fully conversant with hotel fire & life safety/emergency procedures
• Attend all briefings, meetings and trainings as assigned by management
• Report for duty on time wearing clean and complete uniform at all times
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the Management of the Hotel

Youtap Limited is on the lookout for a FinOps - Cloud Cost Optimization Specialist to join our innovative team in Indonesia. In this role, you will be responsible for managing and optimizing our cloud expenditures, ensuring that we maximize the value from our cloud investments while maintaining high-performance standards for our digital banking solutions. Your efforts will directly contribute to building a financially sustainable cloud strategy for our company.

As a leader in the digital banking and payments space, Youtap helps consumers and merchants transact effortlessly through digital wallets and banking solutions. You will work closely with cross-functional teams, including IT, finance, and operations, to analyze spending patterns and implement cost-saving strategies that align with our organizational goals.

Responsibilities

• Collaborate with IT, finance, and business units to monitor, analyze, and report on cloud spending and utilization metrics.
• Develop and implement cloud cost allocation strategies to ensure accountable and efficient use of cloud resources across departments.
• Conduct regular reviews of cloud expenditures and identify opportunities for cost optimization and efficiency improvements.
• Assist with the negotiation of cloud service agreements to ensure favorable pricing and terms.
• Stay up-to-date with industry trends and best practices in cloud financial management and cost optimization.
• Educate and train internal teams on cloud financial management principles and foster a culture of cost-consciousness.
• Implement tools and processes to enhance visibility and management of cloud spending.

• Bachelor's degree in Finance, Business Administration, Computer Science, or a related field.
• 3+ years of experience in cloud financial management or cost optimization roles, preferably within the tech or financial services industries.
• Strong understanding of cloud platforms (AWS, Azure, Google Cloud) and their usage/cost management tools.
• Proven analytical skills, with the ability to interpret data and draw actionable insights for financial decisions.
• Excellent communication and collaboration abilities to work effectively across teams.
• Familiarity with FinOps practices or certifications is a plus.
• Ability to work independently and proactively identify and address cost optimization opportunities.

We offer competitive salary packages and a pleasant working environment.

Position Type :

Type Of Hire :

Education Desired :

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the role:

As a Sales Executive - Quota Carrier, you’ll be part of a team of self-motivated, high achieving sales professionals helping enterprise financial services companies grow their businesses and deliver world-leading solutions to their clients. By providing industry-leading solutions, you’ll drive some of the most exciting new technology in fintech while advancing the way the world pays, banks and invests.

What you will be doing:

• Sells products and/or services and develops new account relationships.

• Solicits and maintains network of prospects.

• Initiates contact with prospective customers to sell targeted FIS products and/or services.

• Works as a member of a sales team to sell assigned products or services to identified key accounts

• Demonstrates product knowledge including various solutions, markets and competitive intelligence.

• Prepares and presents proposals to clients utilizing FIS resources and tools.

• Negotiates, structures and closes “deals” that meet customer expectations and FIS’s ability to deliver; utilizes appropriate company resources per the resources plan to provide product marketing support or specialized product sales expertise.

• Assists in the development of sales plans and strategies.

• Meets sales goals and objectives.

• Other related duties assigned as needed.

 What you will need

• 10+ years experience in Sales

• Strong experience selling to FSI Industry

• Strong experience selling software or solutions

• Strong experience in either Payments or Core banking solutions preferred

• Experience in successful sales and complex deals/contract negotiations with Major banks preferred

• Relentless persistence to overcome the challenges that face successful high-performing sellers

• Strong collaborative skills with leading presales and professional services colleagues

• Pipeline hygiene using Dynamics to secure the support of FIS leadership to work with you to overcome sales challenges

What we offer you:

• At FIS, we are as committed to growing our employees’ careers as our own business. We offer:

• Opportunities to innovate in fintech

• Inclusive and diverse team atmosphere

• Professional and personal development

• Resources to contribute to your community

• Competitive salary and benefits

#LI-NS1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

We are looking for IT Staff who will ;

·      Assisting in troubleshoot employee’s laptop or other IT’s assets issue both hardware and software for all Staff including all Ships.

·      To assist preparing new/replacement laptop or other IT requirements for the office for all for all Staff including all Ships

·      Managing existing IT’s company assets.

o  Install, configure, and maintain computer systems, software, printers, and other peripherals (NAS, CCTV and Network devices)

o  Monitor and maintain antivirus and endpoint protection systems.

o  Maintain Microsoft Outlook for company emails

·      To assist in monitoring Crewing Management System.

·      To assist in company’s promotional items.             

o  Create graphics, layouts, and branding materials for internal or external use.

o  Collaborate with other departments to design user-friendly interfaces or presentations.

·      As a runner for IT’s purchasing / maintenance matter.

Deskripsi Pekerjaan:

• Memberikan dukungan teknis & edukasi ke karyawan internal di semua departemen dalam penyelesaian masalah hardware dan software.
• Melakukan instalasi & konfigurasi perangkat baru seperti komputer, server, router, access point, serta perangkat lainnya sesuai dengan prosedur dan peraturan perusahaan.
• Melakukan langkah-langkah perlindungan sistem dan pencegahan ancaman keamanan dari virus maupun malware, serta memastikan kegiatan back-up data dilakukan secara berkala.
• Melakukan proses dokumentasi rutin terkait kegiatan perbaikan yang sudah dilakukan untuk proses pelaporan dan pertanggungjawaban ke pihak Manajemen perusahaan.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the role

Coordinate day-to-day project delivery, management of project financials and drive client relationship management for assigned FIS client.

What you will be doing

• Plans and coordinates all aspects of projects from initiation through delivery.

• Develops, defines and executes project plans, project scope, activities, schedules, budgets and deliverables.

• Identifies needed resources for projects, defines and assigns major project roles.

• Creates project charters to identify project scope, critical success factors, risks, etc.

• Manages the project work plan and holds the team and project resources accountable to variances in budget and hours.

• Possess thorough understanding of estimation, letters of agreement, master service agreements, staffing model, average bill rates and cost structure by level.

• Interacts with sales, systems engineering, product development, and other members of cross-functional teams.

• Oversees schedules and budgets to ensure goal attainment.

• Ensures requirements for internal technology projects align to operational standards. Develops alternate requirements or document exceptions as appropriate.

• Coordinates activities and tasks among project team members, other internal departments and client or vendor/subcontractor organizations as needed to meet project goals and ensure project completion is on schedule, within budget constraints and of the appropriate quality standards for the project scope.

• Manages project risks, issues/problems and activity progress to ensure project goals, e.g., deadline, scope and quality are achieved. Assists with problem resolution or risk mitigation as needed.

• May include managing the customization of base products to meet client requirements, system integration with other FIS or third-party products or consulting projects and engagements.

• Delivers informational and decision-seeking presentations to technical and business groups in FIS and/or in client organizations.

• Identifies project management coordination process gaps or areas for improvement, recommends and implements solutions.

• May work at client sites from time to time requiring some travel.

• Other related duties assigned as needed.

What you bring

• Extensive knowledge of project management standards, processes, procedures and guidelines

• Background in Treasury Management Systems or Any Capital Markets software systems

• Good background in Project Management function
• Knowledge of the industry project management best practices, i.e., Project Management Body of Knowledge (PMBOK)
• Knowledge of various types of IT project methodologies and life cycles, e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, implementation and the correct project application
• Advanced skill in the use of project management software to manage projects, e.g., MS Project and auxiliary tools, such as earned value database, audit tools, project repository, including risk, issues and
 

What we offer you

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech

• Always-on learning and development

• Collaborative work environment

• Opportunities to give back

• Competitive salary and benefits

#Ll-EA1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass