Total 14 it technician job vacancies in Ged. Sentral Senayan 1 Lt. 8, Jl. Asia Afrika No. 8, Gelora Bung Karno, Senayan, Jakarta Pusat

About us!
We are an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe

• 12 days staff annual leave
• Health and optical cover
• Training opportunities
• Gym allowance
• Maternity Leave
• Hybrid Work – 1 day WFH
• 30 days work from anywhere
• Bonus structure in place

• Menguasai hydrolic, mechanical engine, dan electrical forklift
• Mampu melakukan perawatan, dan perbaikan mesin-mesin kendaraan dan alat berat. Melakukan perawatan dan perbaikan forklift dan alat berat
• Membuat laporan kerja / melaporkan hasil aktifitas setiap hari kepada atasan baik secara tertulis maupun lisan

• Pemeliharaan infrastruktur jaringan yang ada dan memastikan berjalan normal. 
• Mengelola dan mengatasi masalah infrastruktur (Server,PC/Laptop,Printer,CCTV,IP,Router/Switch ) perangkat jaringan lainnya
• Menganalisi masalah untuk tindakan pencegahan dan perbaikan

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios. As a digital platform company, INDICO aims to leverage Telkomsel’s assets and capabilities to create a flywheel effect of innovations resulting cross-sectoral digital solutions that will further empower Indonesia’s vastly growing digital economy.

INDICO believes we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

As an IT Project Manager, you will be responsible for overseeing and managing a variety of IT projects aimed at delivering innovative digital solutions in alignment with our strategic objectives. You will coordinate with cross-functional teams to ensure projects are delivered on time, within scope, and within budget while adhering to quality standards.

What you will do:

• Lead the project planning process, including scope definition, resource allocation, and project timeline creation.
• Collaborate with internal and external stakeholders to gather requirements, define project objectives, and ensure effective communication throughout the project lifecycle.
• Manage project risks and issues, developing mitigation plans as necessary to ensure project success.
• Facilitate scrum master events, monitor project progress, conduct regular status meetings, and prepare detailed project reports for stakeholders.
• Ensure adherence to project management methodologies, quality standards, and best practices.
• Facilitate training sessions and workshops to guide teams in project execution.
• Evaluate project outcomes and report on key performance indicators to improve future project implementation.
• Create and manage the documentation project and project planning, ensure proper documentation for any scope of adjustment
  

• Bachelor’s degree in computer science, Information Technology, Business Administration, or a related field.
• Minimum 5 years of experience in project management, preferably in the IT or telecommunications sector.
• Proven track record of successfully managing IT projects from initiation to completion.
• Strong understanding with Agile and Waterfall Methodologies (knowledge of Scrum, Kanban and/or other Agile frameworks is essential in the Tech industry).
• Experience managing third-parties, external (B2B/B2C) system integrations.
• Analytical mindset with strong problem-solving abilities and attention to detail.
• Certification in project management (e.g., PMP, PRINCE2, or similar) is a plus.
• Familiarity with software development life cycle (SDLC) and IT infrastructure is advantageous.
• Proficient in using project management software and tools (e.g., JIRA, Trello, Confluence, Postman – API tools).

• Attractive total compensation of salary, festive allowance, and annual bonus
• Private Health Insurance
• Working device provided
• Employee Development Program
• Flexible Working Arrangement
• Culture programs
• Mental Health & Well-being program
• Various club and Engagement activities
• Anniversary Leave

• Membuat laporan harian sesuai dengan jadwal rutin yang dikeluarkan oleh pengawas dan manajer pemeliharaan
• Melakukan pemeriksaan mesin dan mengisi daftar periksa
• Melakukan pemeliharaan mesin mekanis dengan pemeriksaan berkelanjutan sesuai dengan jadwal yang dikeluarkan
• Melakukan perbaikan untuk kerusakan yang dapat dilakukan secara langsung
• Memberikan informasi dan laporan langsung kepada pengawas tentang kerusakan yang tidak dapat ditangani segera
• Berkoordinasi dengan departemen terkait saat menangani pemeriksaan/kerusakan mesin
• Memastikan proses pemeliharaan berjalan sesuai dengan prosedur operasional standar (SOP)
• Melaporkan masalah apapun dalam proses pemeliharaan kepada pengawas
• Memastikan lingkungan kerja selalu bersih
• Menerapkan prosedur kesehatan, keselamatan, dan lingkungan dalam unit kerja
• Bekerja dengan aman sesuai dengan prosedur kerja
• Mengambil tindakan korektif ketika menemukan kondisi tidak aman atau tindakan tidak aman dan melaporkannya kepada atasan

About the role: 

As an IT Audit Lead, you will get a chance to help Amartha on implementing IT Internal Audit activities and demonstrate your keen ability to identify the root cause of the problem. You will work alongside the other internal audit team, risk division, and monitor Amartha’s operational activities to deliver  improvement of business process quality of Amartha. 

Responsibilities: 

• Ensure IT Internal Audit plan is executed properly and sufficient audit evidence and/or documentation is  obtained to support audit findings. 
• Collect and analyze data to detect anomaly transactions, deficient controls, duplicated effort,  extravagance, fraud, or non-compliance with laws, regulations, and management policies.
• Implement systems and procedures related to the IT audit process
• Demonstrate the ability to identify the root cause of audit process. 
• Prepare audit working papers in complete, systematic, and timely manner and ensure those are  documented in accordance with professional standards. 
• Prepare a detailed IT audit report. 
• Providing insightful recommendations to minimize or eliminate risks to shareholders.
• Monitor open issues and ensure implementations of recommended internal control measures.
• Conduct advisory services process improvement to the business cluster and produce its report.
• Maintain good relations with the Auditee and third counterparts during the implementation of internal  audit assignment.

• A degree in Technology or Business, such as Information Technology, Information Systems, or Computer Science, from a reputable university.
• Over 6 years of experience in auditing IT controls, including General IT Controls, Application Controls, and Security Controls in similar industries.
• Experience with Internal Control over Information Security Management (ISMS), including ISO 27001 reviews, Cyber Security, and IT regulatory compliance.
• Strong technical knowledge in IT and Information Security reviews, with relevant certifications (CISA, CRISC, ISO27001 lead auditor/implementor) as a plus.
• Familiarity with IT governance and risk frameworks like COBIT, ITIL, TOGAF, and ISO 31000.
• Knowledge of internal auditing, risk management, and business continuity.
• Ability to handle multiple projects, take initiative, and be proactive.
• High integrity, quick learner, agile, honest, team-oriented, detail-focused.
• Strong analytical, problem-solving, and root cause analysis skills.
• Good project management experience in system development.
• Excellent written and verbal communication skills

• Mengidentifikasi solusi permasalahan pada perangkat keras dan perangkat lunak;
• Mendiagnosis dan memperbaiki kesalahan;
• Menyelesaikan masalah jaringan;
• Menginstal dan mengkonfigurasi perangkat keras dan perangkat lunak;
• Berbicara kepada pelanggan untuk segera mengetahui akar permasalahannya;
• Memberikan umpan balik pelanggan yang tepat waktu dan akurat;
• Berbicara dengan pelanggan melalui serangkaian tindakan untuk menyelesaikan masalah;
• Menindaklanjuti dengan klien untuk memastikan masalah teratasi;
• Mengganti atau memperbaiki bagian yang diperlukan;
• Mendukung peluncuran aplikasi baru;
• Memberikan dukungan berupa dokumentasi prosedural;
• Mengelola banyak kasus pada satu waktu;
• Menguji dan mengevaluasi teknologi baru;
• Melakukan pemeriksaan keamanan kelistrikan pada peralatan.

• Mengidentifikasi solusi permasalahan pada perangkat keras dan perangkat lunak;
• Mendiagnosis dan memperbaiki kesalahan;
• Menyelesaikan masalah jaringan;
• Menginstal dan mengkonfigurasi perangkat keras dan perangkat lunak;
• Berbicara kepada pelanggan untuk segera mengetahui akar permasalahannya;
• Memberikan umpan balik pelanggan yang tepat waktu dan akurat;
• Berbicara dengan pelanggan melalui serangkaian tindakan untuk menyelesaikan masalah;
• Menindaklanjuti dengan klien untuk memastikan masalah teratasi;
• Mengganti atau memperbaiki bagian yang diperlukan;
• Mendukung peluncuran aplikasi baru;
• Memberikan dukungan berupa dokumentasi prosedural;
• Mengelola banyak kasus pada satu waktu;
• Menguji dan mengevaluasi teknologi baru;
• Melakukan pemeriksaan keamanan kelistrikan pada peralatan.

• Mengidentifikasi solusi permasalahan pada perangkat keras dan perangkat lunak;
• Mendiagnosis dan memperbaiki kesalahan;
• Menyelesaikan masalah jaringan;
• Menginstal dan mengkonfigurasi perangkat keras dan perangkat lunak;
• Berbicara kepada pelanggan untuk segera mengetahui akar permasalahannya;
• Memberikan umpan balik pelanggan yang tepat waktu dan akurat;
• Berbicara dengan pelanggan melalui serangkaian tindakan untuk menyelesaikan masalah;
• Menindaklanjuti dengan klien untuk memastikan masalah teratasi;
• Mengganti atau memperbaiki bagian yang diperlukan;
• Mendukung peluncuran aplikasi baru;
• Memberikan dukungan berupa dokumentasi prosedural;
• Mengelola banyak kasus pada satu waktu;
• Menguji dan mengevaluasi teknologi baru;
• Melakukan pemeriksaan keamanan kelistrikan pada peralatan.

• Mengidentifikasi solusi permasalahan pada perangkat keras dan perangkat lunak;
• Mendiagnosis dan memperbaiki kesalahan;
• Menyelesaikan masalah jaringan;
• Menginstal dan mengkonfigurasi perangkat keras dan perangkat lunak;
• Berbicara kepada pelanggan untuk segera mengetahui akar permasalahannya;
• Memberikan umpan balik pelanggan yang tepat waktu dan akurat;
• Berbicara dengan pelanggan melalui serangkaian tindakan untuk menyelesaikan masalah;
• Menindaklanjuti dengan klien untuk memastikan masalah teratasi;
• Mengganti atau memperbaiki bagian yang diperlukan;
• Mendukung peluncuran aplikasi baru;
• Memberikan dukungan berupa dokumentasi prosedural;
• Mengelola banyak kasus pada satu waktu;
• Menguji dan mengevaluasi teknologi baru;
• Melakukan pemeriksaan keamanan kelistrikan pada peralatan.

• Mengidentifikasi solusi permasalahan pada perangkat keras dan perangkat lunak;
• Mendiagnosis dan memperbaiki kesalahan;
• Menyelesaikan masalah jaringan;
• Menginstal dan mengkonfigurasi perangkat keras dan perangkat lunak;
• Berbicara kepada pelanggan untuk segera mengetahui akar permasalahannya;
• Memberikan umpan balik pelanggan yang tepat waktu dan akurat;
• Berbicara dengan pelanggan melalui serangkaian tindakan untuk menyelesaikan masalah;
• Menindaklanjuti dengan klien untuk memastikan masalah teratasi;
• Mengganti atau memperbaiki bagian yang diperlukan;
• Mendukung peluncuran aplikasi baru;
• Memberikan dukungan berupa dokumentasi prosedural;
• Mengelola banyak kasus pada satu waktu;
• Menguji dan mengevaluasi teknologi baru;
• Melakukan pemeriksaan keamanan kelistrikan pada peralatan.

The Technician maintains and repairs the various technical systems and equipment within the residences. The Technician plays a crucial role in troubleshooting and resolving issues related to electrical, plumbing, HVAC, and other mechanical systems to ensure their proper functioning. They are responsible for conducting routine inspections, carrying out preventive maintenance tasks, and responding promptly to guest requests or emergencies. The Technician also assists in the installation and setup of new equipment and collaborates with other departments to coordinate maintenance activities without causing disruptions to guests. Their expertise and technical skills are essential in ensuring a safe and comfortable environment for guests, maintaining the high standards of the residences, and upholding its reputation for excellence in hospitality.

Preventive Maintenance

• Perform scheduled preventive maintenance on all hotel equipment and systems.
• Inspect, troubleshoot, and repair HVAC, plumbing, electrical, and mechanical systems.
• Assist in maintaining fire protection systems and ensuring compliance with safety regulations.

Equipment Operation & Monitoring

• Operate and monitor building systems, such as Building Management Systems (BMS).
• Monitor energy and water usage to minimize wastage and manage costs.
• Ensure all systems operate efficiently and respond promptly to any malfunctions.

Repairs and Emergency Services

• Address guest room maintenance issues and other repair requests in a timely manner.
• Respond to emergency maintenance calls and perform necessary repairs to restore functionality.

Inspections and Reporting

• Conduct routine inspections of equipment and facilities as per checklist guidelines.
• Record and report any irregularities, maintenance requirements, or completed tasks.

Contractor and Vendor Supervision

• Monitor contractors and vendors to ensure their work does not disrupt hotel operations.
• Ensure all third-party work meets safety and quality standards.

Workplace Cleanliness and Organization

• Maintain cleanliness in all workshop and mechanical/equipment areas.
• Ensure tools and materials are stored properly and that adequate supplies are available.

Guest Service Support

• Address guest complaints regarding maintenance issues with professionalism and courtesy.
• Ensure all technical support enhances the guest experience.

Team Collaboration and Compliance

• Collaborate with the engineering team, attending daily briefings, meetings, and training sessions.
• Ensure adherence to hotel policies, including grooming, uniform standards, and safety protocols.

1. Minimum High School graduate with Electro Technician background
2. (2-3) years experience in mechanical & electrical equipment. Hotel & Hospitality experience is preferred
3. Strong technical skills in Mechanical & Electrical & HVAC system
4. Highly motivated and a team player
5. Able to trouble shooting for Kitchen Equipment
6. Able to handle shooting of HVAC equipment
7. Good Communication Skills – must be able to speak, read, write and understand the primary language(s) used in the workplace, ensuring good information flow
8. Legislation knowledge (building codes, fire safety and country standards)

Kualifikasi / Persyaratan :

Pria Usia Max. 35 Tahun.

Pendidikan Minimal SMA Sederajat

Memahami Jaringan Komputer (Mikrotik)

Memahami Harware Komputer

Memahami Sistem Operasi

Memahami troubleshooting dan instalasi PC,

Mahir Menggunakan Microsoft Office.

Bisa Bekerja Bersama TIM

Memiliki keterampilan dalam configuring IT peripherals (PC, Notebook, DVR CCTV, Printer Scanner, Barcode Scanner).

Teliti, Jujur, Inisiatif Dan Pekerja Keras.