Total 318 maintenance engineer service job vacancies in Rukan Crown Palace Blok A29, Jl. Prof. Dr. Soepomo Sh No.231, Tebet, Jakarta Selatan

• Usia 18 - 35 Tahun
• Pendidikan Min SMA/SMK
• Memiliki Pengalaman Min 3 Bulan Di Bidang Yang Sama / Freshgraduate Di persilahkan melamar
• Bersedia Shifting
• Bersedia WFO
• Penempatan di Kota Semarang

As a Senior Customer Success Engineer, you will be responsible for building and maintaining post-sales relationships with Dynatrace’s largest, most complex, and most valuable customers. A large percentage of the customers you engage with will be Enterprise customers from a Dynatrace spend perspective as well as some customers that are part of the Enterprise Success & Support program and have a mix of other dynatrace services involved. You will be a trusted strategic advisor, ensuring the successful deployment and adoption of all Dynatrace products. Customers hold CSE’s in high regard as experts and rely on you to guide them through ways of obtaining the most outstanding value from their Dynatrace solutions. You will align with customers' desired business outcomes, enable them on their existing products and services, and work with them to identify opportunities to expand into additional products and services, all while ensuring world-class customer experience, value, and satisfaction. 

As part of the account team, you will work closely with the entire account team to define the strategic roadmap for your customers, to allow retention, renewal, and expansion of their Dynatrace relationship, and serve as a liaison between the customer and the Dynatrace Support and Product Management teams.  

Responsibilities and Duties

• Constantly go above and beyond to serve our customers and be a shining, standard-setting example of our Core Values
• Triage, diagnose, and provide solutions to most complex configuration issues with Dynatrace solutions and non-Dynatrace integrations
• Strategise on the overall technical objectives and long-term goals of the customer and their business and strategic objectives
• Provide advice and guidance as the subject matter expert to ensure successful ongoing usage, adoption of the product, and foster growth of the customer’s footprint
• Be the customer’s advocate by knowing their goals and use cases, then suggesting process improvements, product adoption, configuration, and additional features to meet their requirements
• Provide web-based training to user groups to support organisational adoption
• Undertake discovery and education activities to identify opportunities for Dynatrace usage across organisational functions and processes
• Function as a frontline technical resource for “best practice” and informal customer questions
• Engage with Dynatrace customer support as a customer advocate to ensure speedy resolution of customer issues
• Engage with Dynatrace Product management as the customer advocate on product roadmap discussions
• Participate and prepare for Monthly and Quarterly Business Reviews with customers
• Maintain current functional and technical knowledge of Dynatrace products and services
• Help to document best practices in developing and using Dynatrace
• Provides insight, advice, and ‘street credibility’ with technical teams to understand technical issues and possible workarounds.
• Has deep understanding of customers’ infrastructure, architecture, and business/regulatory requirements to speed up resolution.

Deskripsi Pekerjaan:

1. Memastikan proses penjualan sesuai dengan SOP
2. Memastikan target penjualan

• Dapat melakukan perawatan mold dan dies, seperti preventive, periodical mold & dies.
• Dapat menggunakan alat ukur (caliper, micrometer, dial gauge, height gauge, dan pin gauge).
• Dapat menggunakan alat machining (surface grinding, lathe, dan milling).
• Memiliki keahlian dalam membaca drawing teknik / struktur design.
• Memiliki keahlian menggunakan TIG welding / laser welding menjadi nilai tambah.
• Dapat bekerjasama secara individu dan tim, cepat belajar, dan memiliki komunikasi baik
• Dapat membuat ide kaizen/improvement, Aktifitas Safety & 5S, etc

1. Leadership & Mentorship:

• Lead and mentor a team of field service engineers, providing guidance on technical issues, best practices, and professional development.
• Serve as a technical escalation point for high-priority customer issues that cannot be resolved at lower levels.
• Coordinate and oversee complex installations and repairs, ensuring resources and teams are aligned to meet customer requirements and timelines.
• Ensure that all field engineers maintain high standards of service, customer interaction, and technical execution.

2. Advanced Installation & System Integration:

• Lead the installation of advanced systems and equipment, often involving complex integration with customer infrastructure, ensuring adherence to engineering specifications and quality standards.
• Collaborate with internal teams (e.g., PM, sales, onboarding team) to develop customised solutions for high-end or complex customer requirements.
• Ensure the proper configuration, calibration, and operational readiness of systems upon installation or upgrade.

3. Troubleshooting & Problem Resolution:

• Provide expert-level diagnostics and troubleshooting for critical or highly technical equipment failures, often requiring the use of diagnostic tools, Rpa or Ticketing system-based data, and AI-powered platforms.
• Manage and resolve escalated customer issues, ensuring minimal downtime and high customer satisfaction.
• Use data analytics, predictive maintenance tools and to identify underlying causes of recurring issues and address them proactively.

4. Proactive Maintenance & Performance Optimization:

• Lead predictive maintenance programs by analysing data to anticipate and prevent equipment failures before they occur.
• Work closely with customers to develop and execute proactive service plans, ensuring systems and equipment are continually optimised for peak performance.
• Conduct site surveys and audits to assess equipment conditions, making recommendations for upgrades, repairs, or improvements that enhance system longevity and customer ROI.

5. Remote Support & Digital Tools Integration:

• Use remote monitoring tools, Omnichannel app. and AI-based generated video to diagnostics and provide real-time assistance to team and/or customers, reducing the need for on-site visits.
• Ensure that the service data captured is used to create actionable insights for both field service operations and customer satisfaction.
• Assist in the integration of digital tools into daily operations, ensuring that engineers are using platforms like digital tools, ticketing systems, mobile apps, omnichannel, and diagnostic tools effectively.

6. Customer Engagement & Relationship Management:

• Establish and maintain strong relationships with key customers, acting as a trusted advisor for technical solutions and system optimization.
• Ensure customers are satisfied with service delivery by managing expectations and communicating progress throughout installations, repairs, or service events.
• Provide technical recommendations for equipment upgrades, system expansions, or new developed technologies that can help customers meet their business goals.

7. Process Improvement & Knowledge Sharing:

• Collaborate with internal teams to continuously improve service delivery processes, ensuring maximum efficiency, cost-effectiveness, and customer satisfaction.
• Lead post-service reviews to assess the success of service engagements, gather feedback, and identify opportunities for improvement.
• Contribute to the development of knowledge bases and standard operating procedures (SOPs) to improve consistency and accuracy in service delivery.

8. Health, Safety, and Compliance:

• Ensure that all field service activities comply with company policies, industry regulations, and safety standards
• Lead risk assessments for complex installations or repairs to ensure safe working conditions for both field engineers and customers.
• Promote a culture of safety within the field service team, ensuring that safety training and practices are continually reinforced.

9. Reporting & Documentation:

• Maintain accurate and timely records of all service visits, including technical issues, resolutions, parts used, and time spent.
• Provide detailed technical reports and service updates to management, including root cause analyses, maintenance schedules, and future service needs.
• Analyze service data to identify trends, potential service gaps, or opportunities for improvement in the field service operation.

Additional Skills:

Project management skills, including the ability to manage multiple priorities and ensure projects are completed on time and within budget.

This position is to organize and manage the Engineering team, perform administrative tasks and coordinate with the other departments. Monitor budget and control expenses within all areas of the department; as well participate in the preparation of the annual departmental operating budget and financial.

What you will be doing:

• Provide advice to senior management on all aspects of maintenance support, environmental controls and the operational efficiency of the property
• Contribute to the hotel’s profitability by ensuring the effective management of the buildings environmental controls and energy conservation systems
• Evaluate, control and record energy usage and implement and upgrade energy conservation systems
• Ensure the effective operation of all the mechanical and electrical systems and equipment by implementing and managing a preventative maintenance program
• Verify completion of all routine maintenance on public spaces, meeting rooms, ballrooms, outlets, back of the house spaces, and external areas. Verify completion of all repairs, replacement, and renovation works throughout the hotel

We are looking for candidates who possess a robust understanding of RACF, rather than those primarily knowledgeable in MF application development. Our ideal candidate should demonstrate deep expertise in RACF and its related functionalities.

Responsibilities:

Manage and drive z/OS Unix (Mainframe Access Management operations and audits).

Lead the completion of z/OS initiatives such as MFA and straight through processing for IDM processing requests.

Automate manual processes through scripting or via zSecure.

Possess strong knowledge of designing and reviewing RACF access groupings.

Bachelor’s degree in IT or equivalent. A major in IT security or related areas would be an added advantage.

Experienced in managing Mainframe security projects, operations and implementation

Minimum of 5 years of experience in Mainframe Security (RACF) administration/operations provided by z/OS UNIX system services (USS), CICS, DB2, and WebSphere MQ with hands-on regulatory compliance knowledge.

Solid experience in mainframe security, RACF access controls, IBM zSecure, MFA

Good to have strong experience with using zSecure Admin and zSecure Audit modules.

Good working knowledge of Access Management lifecycle and processes.

Experience in banking or financial services institutions preferred

1. Melayani informasi, permintaan dan keluhan atas jasa layanan Telkomsel bagi seluruh pelanggan Telkomsel

2. Membuat eskalasi permasalahan pelanggan yang tidak dapat diselesaikan melalui tiket Cookies atau media lain yang ditentukan kepada fungsi

3. Service Operation Support.

4. Mengidentifikasi dan mencatatkan tujuan atau permasalahan pelanggan/calon pelanggan datang ke GraPARI di aplikasi yang telah ditentukan oleh Telkomsel.

1. Melakukan Monitoring, maintenance, dan Evaluasi terhadap infrastruktur Call Center Polri dalam kondisi terbaik dan berfungsi secara optimal mengacu kepada standart dan kualitas untuk menghasilkan pelayanan sesuai dengan standar yang ditetapkan.

2. Menjamin seluruh teknologi yang terkait dengan pelayanan berfungsi secara optimal mengacu kepada standart dan kualitas yang ditetapkan.

3. Menjaga aktifitas infrastruktur CC Polri berjalan dengan baik 

4. melakukan monitoring, koordinasi, dan evaluasi pengendalian evaluasi pengendalian teknis terhadap infrastruktur CC

5. Memastikan infrastruktur CC dalam kondisi terbaik untuk menghasilkan pelayanan sesuai standar

6. Melaksanakan program maintenance terhadap infrastruktur CC sesuai dengan jadwal yang telah di tetapkan

7. Melakukan backup dan restore data

1. Melakukan Monitoring, maintenance, dan Evaluasi terhadap infrastruktur Call Center Polri dalam kondisi terbaik dan berfungsi secara optimal mengacu kepada standart dan kualitas untuk menghasilkan pelayanan sesuai dengan standar yang ditetapkan.

2. Menjamin seluruh teknologi yang terkait dengan pelayanan berfungsi secara optimal mengacu kepada standart dan kualitas yang ditetapkan.

3. Menjaga aktifitas infrastruktur CC Polri berjalan dengan baik 

4. melakukan monitoring, koordinasi, dan evaluasi pengendalian evaluasi pengendalian teknis terhadap infrastruktur CC

5. Memastikan infrastruktur CC dalam kondisi terbaik untuk menghasilkan pelayanan sesuai standar

6. Melaksanakan program maintenance terhadap infrastruktur CC sesuai dengan jadwal yang telah di tetapkan

7. Melakukan backup dan restore datapol

Job Description

• Design, implement, and maintain managed security service provider (MSSP) solutions to meet client needs effectively.
• Collaborate with sales and technical teams to ensure comprehensive understanding of client security requirements.
• Conduct assessments of clients' current security posture and identify areas for improvement.
• Manage the deployment of MSSP solutions, ensuring adherence to timelines and budgets.
• Provide technical support and training to clients on MSSP solutions and security best practices.
• Monitor and report on the effectiveness of implemented security solutions, adjusting as necessary to meet evolving threats.
• Evaluate new technologies and vendor offerings to enhance MSSP services continuously.
• Ensure compliance with relevant security standards and regulations throughout the solution delivery process.
• Act as a point of escalation for technical issues relating to MSSP solutions.
• Prepare and deliver presentations to clients and stakeholders on security strategies and MSSP capabilities.

Job Requirements:

• Bachelor's degree in Information Technology, or a related field.
• Minimum of 4 years of experience in security solution delivery or related roles within the ICT industry.
• Strong knowledge of cybersecurity threats, risk management, and security frameworks.
• Experience in deploying and managing MSSP solutions.
• Certifications such as CISSP, CISM, or similar are highly desirable.
• Excellent problem-solving skills and the ability to work under pressure.
• Strong communication and interpersonal skills to effectively engage with clients and stakeholders.
• Willing to work in Centennial Tower, South Jakarta.

• Medical Insurance
• Medical Check Up
• Free Product Service

Perawatan dan perbaikan Kelistrikan Mesin dan Industri.

Bjak, an industry-leading Information Technology and Services company, is seeking a talented and experienced Lead Engineer to join our team in Indonesia. As the Lead Engineer, you will play a crucial role in managing and driving the development of our cutting-edge technology solutions. This is an exciting opportunity to work in a fast-paced and dynamic environment, where you will have the chance to make a significant impact on our products and services.

Responsibilities

• Lead and manage a team of engineers, providing guidance and support throughout the development lifecycle.
• Collaborate with cross-functional teams to define project requirements and create technical specifications.
• Design, develop, and implement high-quality software solutions that meet business needs.
• Conduct regular code reviews to ensure code quality and adherence to best practices.
• Stay up-to-date with the latest industry trends and technologies, and make recommendations for improvement.
• Troubleshoot complex technical issues and provide timely resolutions.
• Foster a culture of innovation, creativity, and continuous learning within the engineering team.

• MS/BS in Computer Science, Software Engineering, Information Technology or related fields with strong Computer Science fundamentals in algorithms and data structures
• 5+ years of full-time software engineering experience. Strong plus if also knows C++ and backend well
• 3+ years of professional engineering management experience
• Programming experience and understanding of modern technology including: (ReactJS/React Native, NodeJS, Kubernetes, GCP, MongoDB, Docker)
• Experience managing cloud operations for reliability, scalability, and security in GCP/AWS
• Experience recruiting, hiring and onboarding engineering talent
• Strong sense of responsibility; driving initiatives from inception to completion
• Proven experience as a Lead Engineer or similar role.
• Strong knowledge of software development principles, methodologies, and practices.
• Excellent communication and interpersonal skills.
• Ability to effectively manage and prioritize multiple projects and tasks.
• Experience in the Information Technology and Services industry is a plus.

• Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry!
• Fast moving, challenging and unique business problems
• International work environment and flat organization
• Great career development opportunities in a growing company
• Possibility for relocation and international transfers mid-career
• Competitive salary
• Flexible working hours, Casual work attire

• Receiving order from customer
• Process the order from customer though manual/VIPS/SIPS/TRIM/D2Comm
• Confirm delivery schedule to customer
• Monitoring order status on production
• Arrange delivery/shipment
• Update delivery/shipment status to customer
• Process any complain from customer relating the order process

We are looking for IT Staff who will ;

·      Assisting in troubleshoot employee’s laptop or other IT’s assets issue both hardware and software for all Staff including all Ships.

·      To assist preparing new/replacement laptop or other IT requirements for the office for all for all Staff including all Ships

·      Managing existing IT’s company assets.

o  Install, configure, and maintain computer systems, software, printers, and other peripherals (NAS, CCTV and Network devices)

o  Monitor and maintain antivirus and endpoint protection systems.

o  Maintain Microsoft Outlook for company emails

·      To assist in monitoring Crewing Management System.

·      To assist in company’s promotional items.             

o  Create graphics, layouts, and branding materials for internal or external use.

o  Collaborate with other departments to design user-friendly interfaces or presentations.

·      As a runner for IT’s purchasing / maintenance matter.

A.  Qualifications:

• Minimum education: SMK (Vocational High School) in Electrical Engineering, D3 Electrical, or S1 Electrical Engineering
• Strong and adequate physical condition
• Maximum age of 30
• Expertise in low and high voltage electrical systems and electronic equipment
• Proficient in handling generators, main panels, electrical network installations, also create or develop electrical systems also blueprints.
• create, calculating and develop electrical schematics (wiring diagram, SLD, Electrical Block Diagram), as well as maintenance and repairs
• Able to work both in a team and individually
• Able to work under pressure
• Willing to handle tasks outside of electrical work that are part of the FEM (Facility, Equipment & Maintenance) division
• Willing to work in shifts and available for on-call duty outside of normal working hours
• Interview will be conducted online
• Male applicants only
• Must be domiciled in the Subang area, West Java (Prioritize for Pusakanagara, Sukra, Pamanukan, Compreng, Bojong, Ciasem and surrounding)

Preferred Qualifications:

• Strong understanding of electrical theory and practice
• Knowledgeable in electrical distribution panel assembly
• Proficient in using AutoCAD software
• Minimum of 3 years of experience
• Possession of a professional engineer certification or relevant professional qualification certificate is highly preferred (LSP/BNSP or equivalent)
• Basic understanding of pump control systems and plumbing
• Familiarity with IP CCTV systems, door access, and other automation systems
• Holder of a valid SIM A (driver's license)

B.  Job Description:

Responsibilities include:

• Developing and adhering to technical specifications and electrical engineering standards
• Integrating electrical systems with other systems, such as machinery or software, to ensure seamless operation
• Diagnosing electrical system faults, proposing solutions, and performing repairs
• Ensuring on-site electrical engineering practices comply with safety regulations and industry standards
• Repairing electrical panel boxes and cable connections
• Conducting regular inspections and general electrical maintenance

• Check and review structural document
• Calculate structural project
• Site checking with Deputy Manager
• Check shop drawings
• Produce minutes of meetings

• Check and review shop drawings
• Calculate MEP requirement
• Site check and coordination
• Produce minutes of meetings

• Responsible for assisting the Chief Engineer in the overall day to day operations.
• Conform and adhere to the policies & procedures and rules & regulations laid down by hotel in order to achieve the highest levels of uniformity and guest service.
• To supervise the upkeep and maintenance of all the equipment of the company.
• Any matter which may effect the interests of hotel should be brought to the attention of the Management.
• Establish and maintain seamless co-ordination & co-operation with all departments to ensure maximum cooperation, productivity, morale and guest service.
• Provide effective support to the team to enable them to deliver effective and efficient services.
• Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
• Motivate and develop staff to ensure smooth functioning of the department.
• Ensure that the team is trained for all safety provisions.

Job Description :

• Identify and develop new business opportunities in the MSSP IP sector
• Engage with potential clients to understand their security needs and tailor solutions accordingly
• Collaborate with internal teams to create effective service offerings
• Maintain and grow relationships with existing clients to ensure satisfaction and retention
• Conduct market research to stay updated on industry trends and competitor activities
• Prepare and deliver presentations to promote MSSP solutions to stakeholders

Job Requirements :

• Age 28 - 35 years
• Candidate must possess at least a Bachelor's Degree in Information Technology, Cybersecurity, or related field
• Minimum of 3 years of experience in ICT business development or sales within the IT security industry
• Strong knowledge of Managed Security Services and IT security solutions
• Excellent communication, negotiation, and interpersonal skills
• Able to work independently and manage multiple projects simultaneously
• Fluent in English, both written and spoken
• Proficient in using CRM tools and IT security software
• Willing to work in Centennial Tower, South Jakarta

• Medical Insurance
• Medical Check Up
• Free Product Service

Melakukan pemeliharaan Komputer, jaringan, dan telephone agar berjalan dengan baik

Design of offshore oil and gas production facilities by developing mechanical design concepts and drawings, performing mechanical calculations, reviewing and implementing mechanical design criteria, specifications, government regulations and industry codes.

Company Overview:

Ajaib, a leading Indonesian fintech company, is revolutionizing the financial landscape for retail investors. We are looking for a talented Android Engineer to join our dynamic team. This is an exciting opportunity to shape user experiences and drive innovation in our Android applications.

Key Responsibilities:

• Develop an intuitive and delightful experience for our Android platform
• Owning features through inception, design feedback, implementation, and launch
• Implement unit tests and functional tests for their tasks
• Compile and integrate changes with the project
• Collaborating with Product Designers, Product Managers, Backend Engineers, and Data Engineers
• Mentor and guide other engineers on contributing to the code base

• 2+ years of professional Android development experience

• Proficiency in Kotlin or Java, and Android framework necessary
• Deep understanding of reactive programming
• In-depth understanding of design patterns and their application
• Familiarity with end-to-end systems development life cycles
• Excellent analytical, decision-making, problem-solving, team, and time management skills
• Bachelor's degree in Computer Science, Engineering or related equivalent experience
• Familiarity with Kotlin, RxJava 2, Dagger 2, and other libraries in our tech stack.

What Makes your Application Stands Out: 

• Self-drive to improve the app and codebase above and beyond what's outlined in the spec
• You obsess with tracking performance via application instrumentation
• You are a strong advocate for governance on quick and stable build releases.
• Curiosity to understand how systems internally work, and hunger to continuously challenge the status quo of our tech stack.

Join us at Ajaib and be part of a team that's transforming the financial landscape!

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About The Role

We are seeking a talented and experienced MEP Engineer to join our dynamic team. The ideal candidate will possess a strong understanding of mechanical, electrical, and plumbing systems, as well as a keen eye for detail and problem-solving skills. You will be responsible for designing, analyzing, and overseeing the implementation of MEP systems for various projects, including commercial, residential, hospitality, and industrial buildings.

Job Responsibilities

• Develop detailed MEP design drawings, schematics, and specifications
• Conduct load calculations, energy analysis, and system sizing
• Coordinate with architects, structural engineers, and other consultants to ensure seamless integration of MEP systems
• Calculate material requirements and prepare Bill of Quantities (BOQ)/ RAB
• Oversee construction activities to ensure compliance with design standards and specifications
• Perform site inspections and troubleshoot any technical issues
• Stay up-to-date with the latest building codes, industry standards, and sustainable design practices

• Bachelor's degree in Mechanical, Electrical, or Plumbing Engineering
• Min 3 years of experience in MEP design and engineering
• Proficiency in AutoCAD, Revit, and other relevant design software
• Strong understanding of building codes, such as SNI, IBC, and NEC
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Knowledge of sustainable design principles