Total 224 maintenance engineer service job vacancies in gedung wirausaha lantai 7jl hr rasuna said kavling c5 jakarta

Rentokil Initial adalah perusahaan jasa multinasional yang telah tersebar di 70 negara dengan jumlah karyawan sebanyak 35.000. Kami berusaha untuk melindungi Anda dan meningkatkan kehidupan, misalnya dengan mengendalikan hama, meningkatkan kebersihan. Kami ahli dalam bidang beroperasi dan berinvestasi dalam pelatihan, sains, inovasi, serta teknologi. Mendengarkan dan bertindak atas informasi yang disampaikan adalah bagian dari budaya kita untuk mendukung kolega dan pelanggan kami. Rentokil Initial menganggap kesetaraan dan keadilan sebagai hak fundamental dari semua rekannya. Kami menjalankan nilai-nilai layanan, Hubungan, dan Kerja Tim yang diidentifikasi oleh kolega kami di seluruh dunia.

Rentokil Pest Control adalah perusahaan pengendalian hama komersial terkemuka di dunia, yang beroperasi di 70 negara dan berada di peringkat 3 teratas di 65 negara tersebut. Berada di peringkat 3 teratas di 38 dari 44 negara tempat kami beroperasi, Initial Hygiene adalah pemimpin pasar yang menyediakan layanan berkualitas, rajin, dan ramah kepada semua pelanggan. Rentokil Initial adalah pemimpin dan pelopor industri, memberikan solusi inovatif yang membantu pelanggan untuk mengurangi risiko dan mendorong pertumbuhan bisnis. Kami juga memiliki bisnis spesialis seperti Spesialis Kebersihan dan Perawatan Properti, yang memimpin bidangnya masing-masing. Di semua operasi kami secara global, kami memiliki reputasi positif di antara pelanggan kami untuk pengetahuan dan integritas kami. memiliki fungsi dukungan terpusat dari Sumber Daya Manusia, TI, Keuangan, Hukum dan Pemasaran & Inovasi di lokasi Kantor Pusat Rentokil Initial dan di Negara.

Job Description:

• Melakukan pengawasan pengendalian sesuai dengan standard operating procedure (SOP) perusahaan dan instruksi kerja(WI) yang digariskan perusahaan atau atas intruksi atasan untuk kepentingan perusahaan.
• Melakukan komunikasi dengan baik ke pelanggan.
• Menangani keluhan pelanggan dengan baik, bersama-sama dengan service coordinator, supervisor, service manager, atau dengan branch manager.
• Merespon keluhan pelanggan maksimal 2 jam, sejak keluhan masuk dan melakukan tindakan langkah perbaikan maksimal 24 jam dari janji yang disepakati.

• Lulusan SMA/K/sederajat/Diploma/S1
• Memiliki loyalitas yang tinggi dan mampu berkomunikasi dengan baik
• Service oriented
• Memiliki SIM C
• Penempatan : Jakarta Timur

• Gaji Pokok
• Tunjangan
• Insentif
• Bonus

Getting to Know Ajaib

We’ve been experiencing hyper-growth the past year, becoming Indonesia's 7th Unicorn Startup and the first Investment Fintech Unicorn in South East Asia 2,5 years after Ajaib first launched. With the global financial technology market expected to grow gradually, we aim to make stock trading accessible for millennials through our mobile-first approach. In 2022, we opened our new head office in the Indonesia Stock Exchange Building, and we’re just getting started!

The three principles, or what we call as 3DNAs became the foundation and sets the guideline for the Magician belief system: Everyone is an owner, Growth Mindset, and A Will to Win.

Description

Every team has its specialty and uniqueness, and our Technology team is no exception! In addition, our Technology team has its DNA that makes our team different and excels at what they do.

Impact Driven: We are driven to create products that not only focus on user experience but also make a social impact as a bigger purpose.

Craftsmanship: To us, building a product is an art. We carefully craft every detail of it and ensure we have a strong sense of ownership.

Pushing Boundaries: Comfort zone is not a place we want to stay in. We keep innovating to keep our minds sharp.

Responsibilities

• Develop an intuitive and delightful product experience for our iOS platform.
• Own features through inception, design feedback, implementation, and launch.
• Implement unit tests and functional tests for tasks.
• Collaborate with stakeholders such as our Product Designers, Product Managers, Backend Engineers, and Data Engineers.
• Mentor and guide other engineers on contributing to the code base

• 2+ years of professional experience in iOS development.
• Proficiency in Swift or Objective C and experience with the iOS framework are necessary.
• Deep understanding of UIKit.
• Excellent communication skills and passion for solving challenging technical problems.
• Familiarity with end-to-end systems development life cycles.
• Bachelor's degree in Computer Science, Engineering, or related equivalent experience.

Bonus

• You implement unit tests and functional tests for tasks.
• You have high engineering standards and bring consistency to the codebases, infrastructure, and processes.
• Familiarity with RxSwift, IGListKit, and Texture

Core Tech Stack

• Swift & Objective-C
• RxSwift
• UIKit & Auto Layout
• Core Graphics & Core Animation
• Lottie
• Core Data
• VIPER/MVVM architecture

At Ajaib, we recognize how some of us can’t fit into only one type of work arrangement. That’s why we strive to have options and build the foundation of a flexible work structure and culture where "work can be from anywhere (WFA)". Work From Office (WFO) will become a WFA alternative when employees want to socialize and bond with colleagues in the office space.
Join us as we make magic happen to increase Indonesia’s financial inclusion!

As a Senior Backend Engineer at Ajaib, you will play a crucial role in designing, developing, testing, and deploying elegant software solutions that impact millions of investors. You will collaborate with product and business leaders to provide solution guidance, mentor fellow engineers, and contribute to our startup engineering culture with ideas and suggestions.

Every team has its specialty and uniqueness, and our Technology team is no exception! In addition, our Technology team has its DNA that makes our team different and excels at what they do.

Impact Driven: We are driven to create products that not only focus on user experience but also make a social impact as a bigger purpose.

Craftsmanship: To us, building a product is an art. We carefully craft every detail and ensure we have a strong sense of ownership.

Pushing Boundaries: Comfort zone is not a place we want to stay in. We keep innovating to keep our minds sharp.

Responsibilities

• Design, develop, test, and deploy elegant software solutions impacting millions of investors.
• Deliver high-performance, low-latency services with complex requirements.
• Build and optimize fault-tolerant distributed systems under rapid growth demands.
• Collaborate with product and business leaders to provide solution guidance.
• Share past experiences and mentor fellow engineers in improving their crafts together with work discipline.
• Contribute actively to our startup engineering culture with ideas and suggestions.
• Deploy to hybrid environments and provide technical assistance.

• Bachelor's or Master's degree in Computer Science or equivalent experience.
• Minimum 4 years of software development experience, preferably in distributed systems or full-stack architecture.
• Highly proficient in one or more programming languages, including Java, C, Go, or Python.
• Solid knowledge of Kafka, Redis, Cassandra, and MySQL. Tuning and query optimization is a plus.
• Skilled practitioner of deployments onto cloud (AWS, Azure, etc.) and on-premise environments.
• Experience with FIX (Financial Information eXchange) protocol is a bonus.
• Able to work individually with limited guidance, responsible for their work, and self-motivated.
• Passionate about technology and software development. Owns an innate desire to never stop learning.

At Ajaib, we recognize how some of us can’t fit into only one type of work arrangement. That’s why we strive to have options and build the foundation of a flexible work structure and culture where "work can be from anywhere (WFA)". Work From Office (WFO) will become a WFA alternative when employees want to socialize and bond with colleagues in the office space.

Join us as we make magic happen to increase Indonesia’s financial inclusion!

HAUD Systems creates unique and intuitive solutions which provide Mobile Network Operators with reliable control over their networks, resulting in increased profitability through the generation of revenues from A2P traffic, enhanced network security, a reduction in SS7, SMS fraud and spam and increased subscriber loyalty. HAUD Systems is an associate member of the GSMA and a subsidiary of Trillian Group.

We are looking for an SNOC Engineer to join our dynamic team in Jakarta. The SNOC Engineer is responsible for 24x7 NMS, handling tickets from customers and internal stakeholders and all communications with Global Telecom client NOCs and Messaging Business Units, spanning the entire HAUD Solutions global footprint.

Role and Responsibilities:

• Respond to Customer’s requests and inquiries
• Real-time monitoring on the Network Monitoring System (NMS)
• Compilation of data on respective alarms prior escalating such alarms as per severities with the relevant teams
• Preliminary investigation, classification, and acknowledgement of NMS alarms as per SOP
• Initial alarms trouble shooting (logs, traces, CDRs), alarm verifications, impact analysis and next actions
• Follow-up with responsible departments for resolving escalated/pending alarms.
• Logging of Tickets on the Ticketing System
• Updating of the Ticketing System with the latest progress on all tickets, following internal SOPs based on Industrial Standards
• Mastering the current inhouse developed applications and platforms to be able to provide immediate responses to platform related clients’ queries
• Preliminary investigation, classification, and acknowledgement to the respective clients, of all opened tickets as per SOP
• Initial support ticket trouble shooting (logs, traces, CDRs), ticket verifications, impact analysis and next actions
• Escalating Tickets to relevant teams at 2nd Line
• Follow up on Opened Tickets Internally as per SLAs till resolution
• Updating Customers with progress as per SLAs
• Tickets Reports and Analysis on Daily, Weekly and Monthly basis
• Handling and assistance in the execution of Change Requests including scheduling, process flow ownership, customer communication and execution
• Assistance in technical operations, maintenance, clients’ installations, and upgrades 24x7 activities, such as but not limited to:
• Assistance in UAT and migration
• System Health Monitoring
• Execution of minor / routine technical activates

• Degree in Computer Science, Information Technology, Engineering or equivalent
• Certification in Linux administration
• Minimum 3 + years 24/7 SNOC and Customer handling experience in IT, ISP or Telecom Operations
• Strong operational experience on Jira Service Desk & Zabbix and/or other ticketing and NMS platforms
• Protocol analysis and troubleshooting hands on skills using protocol analysers such as Wireshark
• Knowledge of Telecommunications protocols such as SS7/Diameter/SMPP/HTTP will be considered as an asset
• High Proficiency in English (both written and verbal)
• Ability to work in a fast-paced environment
• Willing to learn new technologies
• Able to adjust plans as necessary and provide alternative strategies to meet changing operational situations.
• Able to work on his/her own initiative
• Interpersonal skills
• Must be able and willing to work shifts (basis of 8 hours per shift with 24x7 coverage Monday to Sunday inclusive of public holidays)

• Gross Base Salary paid monthly
• International and multi-cultural working environment
• Private Health Insurance (Family)
• Travel Allowance
• Health and Fitness Allowance
• Staff recognition and career growth
• Internal training & Learning and Development Progamme
• Shift Work (based in office in Jakarta)
• Evening+Night Shift Allowance
  
  
  

About Us:

For most Mobile Network Operators, SMS A2P is a sleeping giant. Total addressable revenue is stagnant - coming from either fixed price wholesale, or traffic eroding price hikes. HAUD’s complete Messaging Revenue Platform is an industry game-changer allowing MNOs to break free of traditional growth constraints and create attractive revenue strategies which can be enforced through our award-winning SMS firewall and billed via automation.

What is it like to work here:

We are a hyper-growth, global organisation with innovation, diversity and inclusion at the heart of everything we do. We know work makes up a massive part of our lives, that’s why our flexible working model ensures that our teams have a healthy work/life balance. We invest in our employees to grow within the business and to continue to develop themselves through our learning and development programmes, providing room for internal promotion and longevity.

Job Description:

• Monitor device availability using monitoring tools, making report to Lead team every 1 hours

• Take notes and provide reports, daily reports and ticketing

• Carry out daily physical health check monitoring for each device

• immediate information and assistance as needed

• Perform security execution steps based on analysis from L2

• Setting and achieving sales goals.
• Looking for a new leads from existing and new potential customer according to the Product portfolio
• Plan detailed and provide comprehensive technical presentation to the customer
• Generating high-quality sales leads, following up after initial contact, securing and renewing orders, completing sales and arranging deliveries.
• Researching, developing and modifying products to meet customer’s technical requirements and needs.
• Help customer who have problem with installed product and recommending improved machinery.
• Soliciting and logging client feedback and evaluating the data to create new sales and marketing strategies to target customer.
• Identifying areas for improvement and communicating the issued for possible solution.

• Ensure tasks are carried out within agreed timescales and budgets.
• Report (weekly/ monthly) to the faculty management and members the status of project progress against the plan schedule and provide corrective actions necessary if the planned schedule is not achieved.
• Submit planning report such as preparation of material procurement report in accordance with approved program.
• Work alongside with Laboratory Technical Engineer and faculty members on technical aspects of projects.
• Develop laboratory teaching modules for students.
• Work together with Technical Engineer and faculty members to teach the experiment modules for students.
• Ensure administrative job related to Lab run smoothly

We are looking for a Salesperson to secure short and long-term profitable business for our client through proactive business development based on the fundamental understanding of the customer's business, operations, and objectives. Actively manage and mobilize internal resources to deliver efficient and effective end-to-end solutions allowing a seamless transition from sales to operations. Develop both internal and external relation/s in order to actively contribute to making customers and company successful. This job role could be focused on selling an ERP (ODOO) to Custom Business Solutions (Enterprise Software, Mobile Apps, Websites), Outsourcing, and Vertical Solution.

Key Responsibilities:

● Support the Sales Teams to qualify leads, identify customers' Pain Points and Translate Technologies into Solutions that meet Customers' Business Goals.

● Providing pre-sales technical assistance, product education, and after-sales support services.

● Supporting marketing activities by attending trade shows, conferences and marketing events.

● Making technical presentations and demonstrating how a product meets client needs.

● Maintain existing customer base and develop new customer base to ensure continuous business growth

● Communicate and work closely with other departments in ensuring the overall company objectives/performance is achieved

● Foster strong relationship with customers and suppliers/vendors, enabling the company to be active & leading, speedy response time, highly profitable, excellent payment collection position at all time.

• You have an Bachelor’s degree in Computer Science or Information Technology
• Have Experience as software engineer
• Have a minimum of 4 years experience in a related position.
• Have a strong base or network in Information Technology (IT) industry
• Have a knowledge and experience in ERP Odoo project
• Have good communication; interpersonal skills include Consultative selling skills and commercial understanding

Skills :

• Communication,
• Leadership,
• Presentation,
• Marketing,
• Business Plan,
• Business Development,
• Management Skills

• Learning & Network Opportunities,
• Professional Development,
• BPJS TK,
• Insurance (AIA),
• Ownership Laptop,
• Company events and activities.

• Delivers excellent service, meticulously coordinates reservation (system-based) and manages guests' account and information
• Handles and records guest comments and complaints, may refer issues to Manager when necessary, and relay guests' messages to respective divisions promptly
• Perform night audit reporting
• Provides any tourism information related to apartment's surroundings
• Perform any other duties as required and directed by the Guest Services Manager or Management

Job Desc:

• Design, build and maintain our products with a focus on customer needs
• Architect product infrastructure to ensure reliability, scalability, and security
• Collaborate with engineering teams across the company to build new features at scale
• Participate in software architecture, design discussions and code reviews

Migrating our existing Backoffice system from our legacy framework to our latest framework. 

• Handle library operation services (circulation, membership, photocopy machine services, reception etc.)
• Assist librarian for library processing (labeling and shelving)
• Assist librarian to conduct library event
• Help library stock checking (opname)
• Any other duties as instructed by the supervisor

• Memonitor dan bertanggungjawab atas kelancaran kegiatan yang Building & Maintenance.
• Memastikan kelayakan bangunan, baik head office maupun kantor cabang/regional/pool.
• Memastikan pengadministrasian terhadap hal-hal yang terkait dengan pemeliharaan bangunan kantor dan yang berhubungan dengan building dan ME maupun jaringan data/telp.

- Responding promptly to customer inquiries

- Communicating with customer

- Acknowledging and resolving customer complaints

- Ensure customer satisfaction levels are always on target

Responsible for providing exceptional customer service to guests by handling inquiries, requests, and reservations over the phone and through other communication channels. This role involves addressing guest concerns, offering information about hotel amenities and services, and ensuring a positive guest experience from check-in to check-out. The Associate will manage booking systems, process transactions, and coordinate with other departments to fulfill guest requests. Strong communication skills, problem-solving abilities, and a commitment to delivering excellent service are essential. Experience in a hospitality or customer service role is preferred.

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel's digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel's digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia's digital economy.

INDICO believes that we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

What you will do, but not limited to:

• Execute tasks in an agile software development cycle.
• Develop applications by producing clean, efficient, and tested code.
• Find guidance and best practices in quality software development to peer engineering teams.
• Automate tasks through appropriate tools, scripting, and continuous integration/delivery process.
• Review and debug code.
• Collaborate with internal product, engineering, and design teams to fix and improve products.
• Document development phases and monitor application quality.

• A minimum total of 3 years experience in web application development using popular frameworks such as React/Vue.
• Strong passion for building secure, high quality, testable, reusable, and clean code.
• Experience working in an agile environment.
• Experience in building complex software systems in web applications.
• Experience in developing scalable application using cloud computing native technologies
• Experience in working with automated testing tools and continuous integration/continuous delivery.

Kuncie's Techstacks

• Github for source repository
• Github Action
• Vue.js and Next.js for Web Application
• Django for Web Application
• AWS Amplify
• AWS ECS Fargate
• Sentry

• Respond to customer chat according to Customer Service SLA (Service Level Agreement).
• Provide clear, accurate, and helpful information about products, orders, and policies.
• Provide detailed product information, including specifications, availability, and pricing.
• Assist customers in comparing products and making informed purchasing decisions.
• Reach out to customers proactively to provide updates on order status, promotions, and new products.
• Notify customers of any delays or issues with their orders and offer solutions.
• Assist customers with placing orders, including helping them in selecting products and completing transactions.
• Provide updates on order status and estimated delivery times.
• Resolve customer issues related to orders, such as delays, incorrect shipments, damaged products, and lost packages.
• Handle return and refund requests in accordance with marketplace policies.
• Process returns and refunds efficiently and communicate the status to customers.
• Foster positive relationships with customers to enhance their experience and encourage repeat business.
• Show empathy and understanding in all customer interactions to build trust and loyalty.
• Meet or exceed performance metrics such as response time, resolution time, customer satisfaction scores, and other key performance indicators (KPIs).

About the Role 

The Security Engineer plays a crucial role in Amartha. You will be the warrior who will spearhead various Information Security programs to protect Amartha from internal and external threats.

About the team

The Information Security team in Amartha is a group of dynamic, highly-analytical  individuals who are highly mindful in driving security and privacy by design within the various aspects of product lifecycle and engineering processes. We are the team who are highly passionate to be the security enabler of Amartha’s systems

Job Desc/What will you do

• Identify current and emerging technology issues including security trends, vulnerabilities and threats through various security assessment activities (including but not limited to: . penetration testing, vulnerability assessment, etc)
• Recognize complex technical issues and managing them within a fast-paced business environment
• Perform proactive investigation to analyze security weaknesses and recommend appropriate strategies
• Perform Threat intelligence activities
• Work closely with internal and external teams to implement security solutions
• Acquire and implement new technological solutions to enhance organizational security posture
• Identify, define and document system security requirements and recommend solutions
• Monitor systems for irregular behavior and set up preventive measures
• Manage bug bounty program
• Enhance the effectiveness of security related processes through automation and orchestration

Requirements

• 5+ years of related job experience
• Excellent analytical and interpersonal skills
• Ability to express technical information clearly at different organizational levels
• Having relevant certification are preferable (e.g.  CEH,OSCP, eCPPT, Ejpt etc)
• Advance knowledge in  API Security, Mobile/Application Security, Cloud Security
• Advance knowledge in security adversarial techniques, tactics, and procedures
• Experienced in conducting Static Application Security Test (SAST) and Dynamic Application Security Test (DAST)
• Experienced in scripting using Python, Bash, Go
• Highly skilled with strong hands-on experience with various security assessment tools such as Metasploit, BurpSuite, ZAP, OWASP tools, Hydra, Netsparker, Wireshark, Apktool, nikto, Cloudbrute , Kali Linux tools, Frida, MobSF, or comparable technologies
• Familiar with Cloud Platform such as GCP, AWS 
• Tools familiarity : Python, Bash, TerraFrom, Ansible, GitHub, Jenkins, Artifactory, Jira, Terraform, Git, BurpSuite, Hydra, Nessus, NMap, Metasploit, Frida, MobSF

Your Career

As a SASE SE Specialist for network security transformation, you provide technical expertise and guidance in customers' network security transformation and zero trust journey.  You will be key in defining technical solutions that secure a customer’s key business imperatives.  You evangelize our industry leadership in on-prem, cloud, and security services that establish Palo Alto Networks as a customer’s cybersecurity partner.
 

Your Impact

• Collaborate with sales teams to recommend and develop customer solutions on network transformation with SD-WAN and SASE.

• Present to customers as our expert at all levels in the customer hierarchy, from practitioner to senior leadership.

• Lead and support customer demonstrations that showcase our unique value proposition.

• Responsible for prospective customers and partners' Technical Validation projects based on best practices to ensure technical win in assigned opportunities.

• Architect SD-WAN and SASE solutions that will help our customers strengthen to transform their network and simplify their security posture

• Document high-level design and key use cases to ensure proper implementation and value realization of Palo Alto Networks solutions

• Lead conversations about industry trends and emerging changes to the network & security landscape.

• Responsible for discussing and highlighting product alignment with customer requirements and differentiation

• As the main technical point of contact for SD-WAN/SASE, you will assist and collaborate to respond effectively to RFIs/RFPs.

• Position Palo Alto Networks or Partner delivered services as appropriate to ensure proper implementation and value realization of Palo Alto Networks solutions

• Discuss, with credibility, competitive offers in the marketplace and position ours as the best alternative

• Participating in sprint briefing, technical discussion, sprint planning, sprint review, and retrospective;
• Writing maintainable test code that conforms to the architecture pattern that the team follows;
• Being able to work with Developers and Business stakeholders in:
• Writing user journey test scripts;
• Converting manual test cases to test automation code (mobile/web);
• Refining user stories and acceptance criteria during sprint planning;
• Maintaining test pipelines on our CI/CD servers; and
• Driving demo session.

Rentokil Initial adalah perusahaan jasa multinasional yang telah tersebar di 70 negara dengan jumlah karyawan sebanyak 35.000. Kami berusaha untuk melindungi Anda dan meningkatkan kehidupan, misalnya dengan mengendalikan hama, meningkatkan kebersihan. Kami ahli dalam bidang beroperasi dan berinvestasi dalam pelatihan, sains, inovasi, serta teknologi. Mendengarkan dan bertindak atas informasi yang disampaikan adalah bagian dari budaya kita untuk mendukung kolega dan pelanggan kami. Rentokil Initial menganggap kesetaraan dan keadilan sebagai hak fundamental dari semua rekannya. Kami menjalankan nilai-nilai layanan, Hubungan, dan Kerja Tim yang diidentifikasi oleh kolega kami di seluruh dunia.

Rentokil Pest Control adalah perusahaan pengendalian hama komersial terkemuka di dunia, yang beroperasi di 70 negara dan berada di peringkat 3 teratas di 65 negara tersebut. Berada di peringkat 3 teratas di 38 dari 44 negara tempat kami beroperasi, Initial Hygiene adalah pemimpin pasar yang menyediakan layanan berkualitas, rajin, dan ramah kepada semua pelanggan. Rentokil Initial adalah pemimpin dan pelopor industri, memberikan solusi inovatif yang membantu pelanggan untuk mengurangi risiko dan mendorong pertumbuhan bisnis. Kami juga memiliki bisnis spesialis seperti Spesialis Kebersihan dan Perawatan Properti, yang memimpin bidangnya masing-masing. Di semua operasi kami secara global, kami memiliki reputasi positif di antara pelanggan kami untuk pengetahuan dan integritas kami. memiliki fungsi dukungan terpusat dari Sumber Daya Manusia, TI, Keuangan, Hukum dan Pemasaran & Inovasi di lokasi Kantor Pusat Rentokil Initial dan di Negara.

Tugas dan Tanggung Jawab :

• Melakukan pengawasan pengendalian sesuai dengan standard operating procedure (SOP) perusahaan dan instruksi kerja(WI) yang digariskan perusahaan atau atas intruksi atasan untuk kepentingan perusahaan
• Melakukan komunikasi dengan baik ke pelanggan.
• Menangani keluhan pelanggan dengan baik, bersama-sama dengan service coordinator, supervisor, service manager, atau dengan branch manager.
• Merespon keluhan pelanggan maksimal 2 jam, sejak keluhan masuk dan melakukan tindakan langkah perbaikan maksimal 24 jam dari janji yang disepakati.

• Min. lulusan SMA/SMK/MAN/sederajat
• Memiliki loyalitas yang tinggi dan mampu berkomunikasi dengan baik
• Service oriented
• Bersedia bekerja dengan mobilitas tinggi
• Lebih disukai apabila memiliki pengalaman di perusahaan jasa
• Mampu mengendarai kendaraan roda dua dan roda empat
• Memiliki SIM A & SIM C
• Penempatan : Jakarta Selatan dan sekitarnya

• Gaji Pokok
• Tunjangan
• Insentif
• Bonus

• Assessing IP Core infrastructure capability
• Develop plan for improvement based on operation, data traffic engineering to improve service & customer experience
• Monitor operations and IP Core infrastructure and ISP Engineering
• Provides technical assistance to enterprise support team, network operation and other department teams
• Manage IP Core testing, security testing, and troubleshooting
• Implement security measures to protect the organization's IP core infrastructure and ISP services from unauthorized access and malicious attacks
• Initiate and perform project, implement technical standard
• Identify areas for improvement and implement solutions to enhance network efficiency and reliability.
• Maintain accurate documentation of network configurations, procedures, and troubleshooting steps
• Generate reports on network performance, incidents, and maintenance activities

1. Min. Bachelor's degree in Computer Science, Electrical Engineering, or a related field
2. Minimum of 5 years of experience in fiber optic technology, network architecture, and infrastructure deployment, with 3 years in supervisory roles.
3. Excellent troubleshooting skills, with the ability to diagnose and resolve complex network issues.
4. Strong communication and collaboration skills, with the ability to work effectively in a team environment.
5. Strong technical expertise in routing, switching, and IP addressing.
6. Proficiency in networking protocols such as BGP, OSPF, MPLS, and IPv6.
7. Experience with configuring and managing ISP services, including broadband access, FTTH, HFC, fiber, and wireless technologies.
8. Relevant certifications such as CCNP, JNCIP, or equivalent are a plus

• Medical Insurance
• Medical Checkup

• Memahami Preventive Maintenance Management (Service Advisor)
• Mengetahui ilmu teknis terkait mesin diesel dan mesin bensin
• Problem Solving Perbaikan Kendaraan

• Create detailed, comprehensive and well-structured test plans and test cases
• Design, develop and execute automation scripts using open source tools that is fast, scalable, easy to monitor and maintain
• Create code that's easy to read
• Able to perform Test Automation and set up frameworks on multiple application platforms like Web, Mobile - Android and API
• Work with the team to maintain, improve and clean your code
• Review each other's code and learn the software engineering best practices
• Work with deployments teams and resolve issues for the system
• Build and manage automated build/test/deployment environments

• Develop and execute test plans, test cases, and test scripts for web and mobile applications.
• Conduct thorough testing of new features, enhancements, and bug fixes to ensure product quality.
• Identify, document, and track bugs using issue tracking tools (e.g. Clickup/Jira) and collaborate with developers to resolve issues.
• Create and maintain automation for regression testing to validate software functionality and performance.
• Create and maintain automation for acceptance test
• Work closely with cross-functional teams to understand product requirements
• Contribute to the development and improvement of QA processes, tools, and methodologies.
• Provide timely and accurate reports on test results, defects, and overall product quality.

• Bachelor's degree in Computer Science, Engineering, or related field.
• 2+ years of experience as a QA Engineer or similar role, preferably in web and mobile application testing.
• Understand basic terminal/command prompt + git, how to run a binary in terminal,
• Strong knowledge of software QA methodologies, tools, and processes.
• Solid understanding of Agile development methodologies.
• Excellent analytical and problem-solving skills.
• Strong attention to detail and a passion for ensuring product quality.
• Effective communication and collaboration skills.
• Open to learning new technologies and automation for testing
• Strong sense of prioritization and product quality ownership
• Strong documentation skills
• QA automation skills is a plus

Tools:
Required:

• Terminal/Command Prompt
• Github
• Postman (or other similar tools)

Optional:

• Katalon (or similar)
• Selenium (or similar)
• Hammerflux (load testing)
• Cucumber
• GraphQL (Altair)
• Bug Management Software (Qase.io, etc.)