Total 45 mobile application developer job vacancies in Jakarta, Karet Tengsin

1. Mengembangkan aplikasi seluler berkualitas tinggi untuk platform Android dan iOS;
2. Berkolaborasi dengan manajemen produk dan tim desain untuk memahami persyaratan proyek dan menerjemahkannya ke dalam spesifikasi teknis;
3. Menerapkan kode yang bersih, mudah dipelihara, dan efisien dengan mengikuti praktik terbaik dan standar pengkodean;
4. Melakukan tinjauan kode, mengidentifikasi area yang perlu ditingkatkan, dan memberikan umpan balik yang konstruktif kepada anggota tim;
5. Melakukan debug dan pemecahan masalah yang dilaporkan oleh QA dan pengguna akhir –memastikan penyelesaian tepat waktu;
6. Terus mengikuti perkembangan tren dan teknologi terkini dalam pengembangan seluler dan mengusulkan solusi inovatif untuk menyempurnakan produk Perusahaan;
7. Bekerja sama dengan pengembang back-end untuk mengintegrasikan API dan memastikan pertukaran data yang lancar antara aplikasi seluler dan server;
8. Mengoptimalkan aplikasi seluler untuk kinerja, skalabilitas, dan keamanan;
9. Berkolaborasi dengan insinyur QA untuk mengembangkan dan melaksanakan rencana pengujian komprehensif untuk aplikasi seluler; dan
10. Berpartisipasi dalam upacara tangkas seperti perencanaan sprint, stand-up harian, dan retrospektif.

Job Summary

1. Ensure timely completion of application coding with project schedule.

2. Develop and code application systems in compliance with Allianz prescribed development standards and user

functional specifications.

3. Undertake comprehensive unit and integrated testing in accordance with SDLC standards.

4. Support System Integration (SIT) and User Acceptance Testing (UAT) activities.

5. Assist in development of project schedule and post implementation review activities.

Key Responsibilities

1. Responsible for application coding using prescribed development tools within defined project schedule.

2. Responsible to develop test plan and data and undertake complete unit and modular testing activities.

3. Responsible to ensure documentation of all coding changes and enhancements are in compliance with existing

procedures.

4. Responsible in ensuring UAT completion and sign off by User.

5. Shall participate in application design discussions as required.

6. Responsible to ensure all request initiation according to procedures.

7. Undertake tasks, which may be assigned to you from time to time by your superior.

1. Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science / Information Technology or equivalent.

2. At least 5 year(s) of working experience in Life Insurance Core system or related field and ability to guide and re view the codes of the junior developer.

3. Required strong Programming Skills: PL/SQL, Oracle Apex/Forms and Oracle Reports.

4. Required good experience in Oracle Database 18c or above.

5. Required good security skills on securing the application and integration. (not using 3rd party software)

6. Familiar with Oracle server environment.

7. Good Experience on troubleshooting the deployment issues in Oracle servers.

8. Experience in developing enterprise high-volume transactional application which sharing codes across multiple

platforms with cross-browser compatibility, involved end to end system integration are added advantages.

9. Highly adaptable and ability to pick up new skills in a short period of time.

10. Good Interpersonal and communication skills.

11. Committed and able to work under pressure to meet assignment deadline.

12. Able to work independently with minimal supervision

• Design, develop, and maintain robust applications using .NET technologies (C#, ASP.NET, .NET Core).
• Collaborate with front-end developers to integrate user-facing elements with server-side logic.
• Write clean, scalable, and efficient code following best practices and design patterns.
• Troubleshoot, debug, and optimize existing applications for performance and reliability.
• Participate in code reviews to ensure code quality and share knowledge with the team.
• Work with databases (SQL Server, Oracle, etc.) to manage data storage and retrieval.
• Engage in the full software development lifecycle, from requirements gathering to deployment and maintenance.
• Stay updated with the latest industry trends and technologies to enhance development processes.

If you are up for this challenges:

• Develop and maintain backend services using NestJS (Node.js) with MongoDB databases.
• Develop a CMS platform using Laravel (PHP) and Vue.js to manage content efficiently.
• Integrate, maintain, and optimize (MongoDB/MariaDB) for scalable data storage.
• Collaborate with front-end developers to ensure functionality and smooth system operations.
• Debug and troubleshoot issues within the application to ensure effective and optimal data communication between client and server.
• Stay updated on the latest trends and technologies, especially related to databases, cloud technologies, etc.

Intetics Inc., a global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions, is seeking a highly skilled and experienced  Full Stack Developer to join our dynamic team.

About the client:

Our client is building the future of healthcare.

We believe that by equipping people with the best tools to solve their own problems, we can tackle the whole world's problems better together. Transform healthcare technology with us and build systems that matter.

What You’ll Do:

Building in healthcare is an extraordinary technical and product undertaking. As a full-stack developer on our team, you will solve unique architectural and systems challenges. You'll design sleek and thoughtful solutions to complex problems. And you'll contribute to the world's next most influential software.

We're looking for someone with extensive experience in application development. In this role, you'll work closely with our Design and Membership teams to make product architecture decisions and implement core browser features.

• Extensive experience in modern development frameworks and design patterns, with a strong full-stack capability.
• Proficiency in Node.js, React (including Contexts and Hooks), React Native, TypeScript, AWS, PostgreSQL, Prisma, Terraform, and Tailwind CSS.
• Ability to deploy cloud-native applications for large user bases and scale systems effectively.
• Familiarity with GitHub for version control in large, complex codebases.
• Strong product focus and user-driven approach.
• Strategic thinker with the ability to prioritize effectively.
• Agile mindset, comfortable with iterative development in a startup environment.
• Available to work until at least 2 PM PST to align with team schedules.

To provide a professional, efficient and effective support service to Unit4 customers in the resolution of support cases and the completion of a variety of other tasks required to support our customer base.

Key Tasks and Responsibilities

• Process and solve cases incidents and service requests in a timely and qualitative way.
• Actively assist in progressing investigations offline for other regions/time zones
• Investigate, process and document application defects passed to the Application Support team.
• Verify and action automated alerts.
• Test and document newly released fixes and features
• Produce clear and detailed Knowledge Articles and documentation to assist customers and other support departments.
• Deliver great customer outcomes.
• Be proactive in highlighting potential escalation risks with your Team Leader and coordinate additional resource requirements to assist with the investigation.
• Handle customer escalations, taking ownership of complicated issues, and always keep customers updated on progress.
• Comply with the Company’s information and Security Requirements and all Company Business procedures, policies, and ISO standards.
• Investigate, document, and present to the Customer Services Team Leader process improvements that enhance the customer experience.
• Identify opportunities for service improvement or chargeable activities and to raise these via the appropriate channels.
• Work in a team environment to help and assist colleagues.

HAUD Systems creates unique and intuitive solutions which provide Mobile Network Operators with reliable control over their networks, resulting in increased profitability through the generation of revenues from A2P traffic, enhanced network security, a reduction in SS7, SMS fraud and spam and increased subscriber loyalty. HAUD Systems is an associate member of the GSMA and a subsidiary of Trillian Group.

As part of the Technology Department and based in our Jakarta office, the Software Developer will be primarily responsible for implementing and testing both new and existing software systems. The role also involves analysing and documenting in-house developed software. Strong communication skills are essential for collaborating with fellow developers and coordinating with other departments. Proficiency in English is required. At times, tight deadlines may necessitate extra hours and flexibility.

Role and Responsibilities:

• Develop, enhance, and maintain high-quality Android applications using Java conforming to industry standards and best practices
• Support with the development and maintenance of backend solutions and applications
• Stay updated with the latest Android development trends, including security patches, compatibility updates, and accessibility improvements
• Write clean, maintainable, and scalable code following best practices and coding standards.
• Work extensively with Android components such as Telephony Manager, Broadcast Receiver, Notification Listener, and others
• Ensure the performance, quality, and responsiveness of applications, optimizing them for efficiency and scalability
• Identify, diagnose, and fix bugs, bottlenecks, and performance issues within the applications
• Collaborate with cross-functional teams to define, design, and ship new features
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency
• A commitment to maintain the applicability and correctness of software deliverables produced, guaranteeing their alignment to business requirements and company goals
• Fosters an environment of teamwork and encourages innovation
• Ensures that all relevant process, quality and security guidelines are embedded in the designs from the early stages
• Excellent analytical and problem-solving skills with a keen attention to detail
• Assist in the development of appropriate standards and practices and ensure that they are
• Follow the development life cycle and technology standards adopted by the organisation.

• Minimum of 3+ years of professional experience in Android app development using Java
• First or Post-Graduate Degree in Computer Science, IT, Engineering or equivalent
• Strong knowledge of Java and hands-on experience with Android SDK and core Android components
• Knowledge of other technologies such as Perl, PHP and NodeJS will be considered as an asset
• Experience with Kotlin will be considered as an asset
• Familiarity with Android UI design principles, patterns, and best practices
• Experience with Mobile Applications Automation tools such as Appium will be considered as an asset
• Knowledge of the Google Play Store deployment and app submission processes
• Experience with RESTful APIs, third-party libraries, and SDK integrations
• Understanding of version control systems such as Git
• Knowledge of mobile architecture patterns (MVC, MVVM, etc.) and strong understanding of the full mobile development life cycle
• Familiarity with JavaScript, PHP, or Perl will be considered as an asset
• Practical knowledge on OOP, Refactoring, and Unit Testing
• Knowledge of Agile methodologies and related technologies (Scrum, Kanban, JIRA, etc.)
• Knowledge of continuous integration and delivery (CI/CD) pipelines for Android apps
• Experience in Relational / NoSQL Database Management Systems such as MySQL, PostgreSQL, Elasticsearch, MongoDB, etc. will be considered as an assist.

Interpersonal Skills

• Strong analytic skills and result oriented
• Strong work ethics
• Passion towards achieving high precision and quality of work produced with meticulous attention to detail
• Strong communication and teamwork skills
• Able to work in a fast-paced environment
• Ability to successfully work under tight project deadlines
• Motivated, self-starter, problem solver with the ability to work independently
• Proficiency in English, both written and spoken, is a must.

• Gross Base Salary paid monthly
• International and multi-cultural working environment
• Private Health Insurance (Family)
• Travel Allowance
• Health and Fitness Allowance
• Staff recognition and career growth
• Internal training & Learning and Development Progam
  
  

About Us:

For most Mobile Network Operators, SMS A2P is a sleeping giant. Total addressable revenue is stagnant - coming from either fixed price wholesale, or traffic eroding price hikes. HAUD’s complete Messaging Revenue Platform is an industry game-changer allowing MNOs to break free of traditional growth constraints and create attractive revenue strategies which can be enforced through our award-winning SMS firewall and billed via automation.

What is it like to work here:

We are a hyper-growth, global organisation with innovation, diversity and inclusion at the heart of everything we do. We know work makes up a massive part of our lives, that’s why our flexible working model ensures that our teams have a healthy work/life balance. We invest in our employees to grow within the business and to continue to develop themselves through our learning and development programmes, providing room for internal promotion and longevity.

• Work within “squads” (small teams consisting of product managers, and engineers) to develop features across the web apps, mobile apps, and backend;

• Work closely with product managers and designers to shape the product. You are not here just to code, but to deliver impact to the users;

• Analyze business requirements and translate them to clean, maintainable code;

• Became a valued member of an autonomous and cross-functional team.

Melakukan proses analisis dan verifikasi terhadap kelayakan/kualitas calon Customer dari proses screening pertama dan memberikan rekomendasi approval kepada Komite Kredit

• Working alongside Tech & Product team to develop engaging & responsive user interfaces with HTML, CSS, and modern JavaScript frameworks
• Experience in Java and Spring Boot Framework
• Develop performance-oriented front end & back end binding
• Work with back-end developers to design and interface REST APIs
• Perform code reviews and basic troubleshooting
• Build reusable code and libraries for future use

• Minimum 2 Year experience Experience in full stack development, whether in-house, for an agency, or as a freelancer.
• Bachelor's Degree with Computer Science, Information Technology or equivalent
• Managing multiple tasks and timelines in a fast-paced environment
• Having Experience as Team Leader is a plus
• Humility and excellent collaborative spirit. We are all here to learn and grow together as a team.

About Youtap:

Youtap Indonesia is a leading provider of digital financial services and point-of-sale solutions in emerging markets. We empower merchants and consumers with innovative tools to thrive in the digital economy.

Role Summary:

We are seeking a highly skilled SaaS Website Developer with demonstrated experience in building marketplace and software-as-a-service (SaaS) websites. Based in Jakarta and as a key member of our Indonesia team, you will be responsible for developing, integrating,and enhancing our web-based platforms. Your expertise in various web development tools (e.g. WordPress, Webflow, Shopify etc), APIs, and integrations will be crucial in driving our digital online efforts.

You will interview with our Indonesian HR Department and then with our CMO and Head of Marketing.

Key Responsibilities:

• Website Development: Create and maintain responsive, user-friendly marketplace and SaaS websites that align with Youtap's branding and technical requirements. Experience with WordPress is a must.
• Graphic Design: Experience with creating and managing images and graphics for a website is a must.
• API Integration: Seamlessly integrate Youtap APIs with 3rd party partners and platforms, ensuring smooth data exchange and functionality.
• WhatsApp for Business Integration: Implement and manage WhatsApp for Business integration to enable customer communication, support, and transactions.
• Technical Expertise: Leverage your knowledge of APIs, JavaScript, and software development best practices to optimize website performance, security, and scalability.
• Collaboration: Work closely with cross-functional teams, including software developers, product managers, and designers, to ensure project goals are met.
• Problem-Solving: Identify and troubleshoot technical issues, providing timely solutions to ensure uninterrupted website operation.

• Experience: Proven track record in developing marketplace and SaaS websites preferrable 3 years + experience.
• Technical Skills:
• Demonstratable Proficiency with Web Development environments such as WordPress, Webflow, Shopify or similar. You will be required to show your portfolio.
• Proficiency in JavaScript and relevant web development frameworks.
• Expertise in API integration (RESTful, GraphQL, etc.).
• Experience with WhatsApp for Business API.
• Familiarity with various web development tools and platforms.
• Language Skills: Excellent written and spoken English and Bahasa Indonesia.
• Teamwork: Ability to collaborate effectively in a remote and diverse team environment.
• Communication: Strong communication skills to convey technical concepts to both technical and non-technical stakeholders.
• Problem-Solving: A proactive and analytical approach to problem-solving.

Preferred Qualifications:

• Experience with e-commerce platforms or payment gateways.
• Knowledge of Indonesian digital financial services landscape.
• Familiarity with agile development methodologies.

• Competitive compensation package.
• Opportunity to work on cutting-edge projects in the fintech industry.
• Professional development and growth opportunities.

At Stockbit & Bibit, we prioritize the security of our applications and the data of our users. As an Application Security Engineer, you will play a vital role in ensuring the security and integrity of our software and systems. You will work closely with our development teams to identify and remediate security vulnerabilities, conduct penetration testing, and implement best practices to safeguard our applications and infrastructure.

Responsibilities

• Secure Code Review: Conduct thorough code reviews to identify and address security flaws, including vulnerabilities like SQL injection, cross-site scripting (XSS), and insecure direct object references (IDOR).
• Security Testing: Design and execute various security tests, such as penetration testing, vulnerability scanning, and static/dynamic analysis, to proactively uncover weaknesses in the application.
• Threat Modeling: Collaborate with development teams to identify potential threats and vulnerabilities, assess their impact, and develop effective mitigation strategies.
• Bug Bounty: Triage and validate bug reports submitted by external researchers.
• Security Architecture: Provide guidance on secure architecture and design patterns to ensure that security is built into the application from the ground up.
• Incident Response: Assist in the investigation and remediation of security incidents, working to minimize the impact and prevent future occurrences.
• Security Awareness: Educate development teams about security best practices and promote a culture of security within the organization.
• Stay Informed: Keep up-to-date with the latest security trends, vulnerabilities, and attack techniques to ensure the application remains protected against evolving threats.

• Bachelor's degree in Computer Science, Engineering, or a related field.
• At least 3 years of experience in application security, secure coding practices, and vulnerability management.
• Strong understanding of web application vulnerabilities, OWASP Top 10, and modern attack vectors.
• Hands-on experience with web application security testing tools such as Burp Suite, OWASP ZAP, etc.
• Experience with secure coding practices and common programming languages (e.g., Java, Python, NodeJS).
• Knowledge of cloud security principles and best practices.
• Certifications such as CISSP, CEH, or OSCP are a plus.
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration abilities to work effectively with cross-functional teams.

• Capital market sharing session
• Self development program
• Health insurance benefits
• Well being and counseling program

• Develop a product roadmap and prioritization strategy to address user needs while achieving business objectives.
• Drive business KPIs and success metrics in term of mobile app developments (users app and driver app)
• Understand user needs and translate them into product requirements, considering business goals, development costs, and potential technical debt.
• Build and maintain relationships with stakeholders across the organization to understand and prioritize needs across various use cases and timelines.
• Collaborate with cross-functional teams on the ideation, research, design, development, and adoption of user-centric mobile app products.
• Innovate and experiment on new mobile app technology to drive better user experience and higher user adoption

About Us

Jitera, inc. is a startup company from Japan that makes software to automate the development of mobile and web applications. Our product can be called as No-Code, Low-Code, and code generator. It’s being powered by Generative AI, and by using our product, we can develop software much faster.

It’s under development with lots of challenges, but the number of applications developed with our product is increasing. In fact, there is a case where a mobile application was developed about 10 times faster than usual.

As the characteristics of our company, we are a team of professionals working remotely, and we have a track record of significant growth over the past years in terms of revenue, product development, and team members.

Job Overview

Our business has grown steadily, and we are expanding our engineering teams. For the dogfooding of Jitera's automation product and for our profit, we develop many client projects. As the number of talented engineers grows for these purposes, so does the need for senior engineers who can collaborate with them proactively.

Why Candidate should apply for this position?

• For talented engineers who are passionate to grow our business and yourself together, we can offer you the best place of all time.
• Work from anywhere, anytime. Fully remote and flextime working environment. It is your call.

Duties and Responsibilities

• Design, implement, test and release high-quality software speedy.
• Work with other engineers, designers, and product managers to implement various features while considering maintainability, security, and performance.
• Represent the engineering team in meetings, contributing to ideas relevant to the product growth with a strong understanding of future customers and their desires.
• Monitor and bug fix to ensure that customers can use the application expectedly.
• Catch up AI trends and utilize AI services including Jitera product to have AI-driven-development.
• Create technical documentation and communicate clearly across the product team.
• Support team members to review, feedback, and onboard.

• More than 5 years of experience in software development

• More than 5 years of experience in React, Node and TypeScript
• Proficient in English at a business level, demonstrating effective communication skills for professional interactions and collaborations.
• Strong motivation to utilize AI technology to have AI-driven development.
• Good understanding of fundamental design patterns in software design.
• Ability to work independently.
• Communication skills to work cooperatively in a remote team.
• Ability to prepare remote work environment where you can focus on your work with stable network place.

Desirable Experiences

• Experience of server-side development with NestJS.
• Experience of React Native development
• Experience to develop applications with NoCode services.

Tech Stack

(we don't ask you to have all of these, but you will meet them when working at Jitera)

• Frontend: TypeScript, React, React Native, Styled Components
• Backend: Node.js, NestJS
• Database: PostgreSQL, Redis
• Infrastructure: Azure, AWS, GCP, Docker, Terraform
• AI: Jitera product, Github Copilot, Notion AI, Open Interpreter, ChatGPT, Azure OpenAI Service
• CI/CD: Github Actions
• Project management: Github, JIRA
• Documentation: Notion, Google Workspace, Miro
• Communication: Slack, Gather

Work Styles

• Full remote. You can work from all over the world. Of course, you can also work from your home.
• Full flextime system. You can work anytime in your time zone, but you need to attend regular team and company meetings.

• Competitive Salary
• Health insurance allowance
• Company-provided equipment (MacBook Pro)
• Unlimited PTO
• Tax payment (maximum 10% of salary)
• ESOP program
• Special events, off-site meetings, occasions, celebrations, and gifts.
• Sponsorship for online classes according to your demand (Coursera, Datacamp, Udemy…)

• Develop a product roadmap and prioritization strategy to address user needs while achieving business objectives.
• Drive business KPIs and success metrics in term of mobile app developments (users app and driver app)
• Understand user needs and translate them into product requirements, considering business goals, development costs, and potential technical debt.
• Build and maintain relationships with stakeholders across the organization to understand and prioritize needs across various use cases and timelines.
• Collaborate with cross-functional teams on the ideation, research, design, development, and adoption of user-centric mobile app products.
• Innovate and experiment on new mobile app technology to drive better user experience and higher user adoption

• Working alongside Tech & Product team to develop engaging & responsive user interfaces with HTML, CSS, and modern JavaScript frameworks
• Experience in Java and Spring Boot Framework
• Develop performance-oriented front end & back end binding
• Work with back-end developers to design and interface REST APIs
• Perform code reviews and basic troubleshooting
• Build reusable code and libraries for future use

• Minimum 2 Year experience Experience in frontend development, whether in-house, for an agency, or as a freelancer.
• Bachelor's Degree with Computer Science, Information Technology or equivalent
• Managing multiple tasks and timelines in a fast-paced environment
• Having Experience as Team Leader is a plus
• Humility and excellent collaborative spirit. We are all here to learn and grow together as a team.

• Working alongside Tech & Product team to develop engaging & responsive user interfaces with HTML, CSS, and modern JavaScript frameworks
• Experience in Java and Spring Boot Framework
• Develop performance-oriented front end & back end binding
• Work with back-end developers to design and interface REST APIs
• Perform code reviews and basic troubleshooting
• Build reusable code and libraries for future use

• Minimum 2 Year experience Experience in full stack development, whether in-house, for an agency, or as a freelancer.
• Bachelor's Degree with Computer Science, Information Technology or equivalent
• Managing multiple tasks and timelines in a fast-paced environment
• Having Experience as Team Leader is a plus
• Humility and excellent collaborative spirit. We are all here to learn and grow together as a team.

• Write clear, maintainable code that will scale across a number of projects and distributed development teams based on business requirements.
• Contribute through participation in agile development of project timelines, implementation design specifications, system flow diagrams, documentation, testing, on-calls, and ongoing support of systems.
• Work within “squads” (small teams consisting of product managers, and engineers) to develop features across the web apps, and backend;
• Work closely with product managers and designers to shape the product. You are not here just to code, but to deliver impact to the users; Excellent interpersonal skills and teamwork are essential.
• Became a valued member of an autonomous and cross-functional team.

About Us

Jitera, inc. is a startup company from Japan that makes software to automate the development of mobile and web applications. Our product can be called as No-Code, Low-Code, and code generator. It’s being powered by Generative AI, and by using our product, we can develop software much faster.

It’s under development with lots of challenges, but the number of applications developed with our product is increasing. In fact, there is a case where a mobile application was developed about 10 times faster than usual.

As the characteristics of our company, we are a team of professionals working remotely, and we have a track record of significant growth over the past years in terms of revenue, product development, and team members.

Job Overview

Our business has grown steadily, and we are expanding our engineering teams. For the dogfooding of Jitera's automation product and for our profit, we develop many client projects. As the number of talented engineers grows for these purposes, so does the need for senior engineers who can collaborate with them proactively.

Why Candidate should apply for this position?

• For talented engineers who are passionate to grow our business and yourself together, we can offer you the best place of all time.
• Work from anywhere, anytime. Fully remote and flextime working environment. It is your call.

Duties and Responsibilities

• Design, implement, test and release high-quality software speedy.
• Work with other engineers, designers, and product managers to implement various features while considering maintainability, security, and performance.
• Represent the engineering team in meetings, contributing to ideas relevant to the product growth with a strong understanding of future customers and their desires.
• Monitor and bug fix to ensure that customers can use the application expectedly.
• Catch up AI trends and utilize AI services including Jitera product to have AI-driven-development.
• Create technical documentation and communicate clearly across the product team.
• Support team members to review, feedback, and onboard.

• More than 5 years of experience in software development

• More than 5 years of experience in React, Node and TypeScript
• Proficient in English at a business level, demonstrating effective communication skills for professional interactions and collaborations.
• Strong motivation to utilize AI technology to have AI-driven development.
• Good understanding of fundamental design patterns in software design.
• Ability to work independently.
• Communication skills to work cooperatively in a remote team.
• Ability to prepare remote work environment where you can focus on your work with stable network place.

Desirable Experiences

• Experience of server-side development with NestJS.
• Experience of React Native development
• Experience to develop applications with NoCode services.

Tech Stack

(we don't ask you to have all of these, but you will meet them when working at Jitera)

• Frontend: TypeScript, React, React Native, Styled Components
• Backend: Node.js, NestJS
• Database: PostgreSQL, Redis
• Infrastructure: Azure, AWS, GCP, Docker, Terraform
• AI: Jitera product, Github Copilot, Notion AI, Open Interpreter, ChatGPT, Azure OpenAI Service
• CI/CD: Github Actions
• Project management: Github, JIRA
• Documentation: Notion, Google Workspace, Miro
• Communication: Slack, Gather

Work Styles

• Full remote. You can work from all over the world. Of course, you can also work from your home.
• Full flextime system. You can work anytime in your time zone, but you need to attend regular team and company meetings.

• Competitive Salary
• Health insurance allowance
• Company-provided equipment (MacBook Pro)
• Unlimited PTO
• Tax payment (maximum 10% of salary)
• ESOP program
• Special events, off-site meetings, occasions, celebrations, and gifts.
• Sponsorship for online classes according to your demand (Coursera, Datacamp, Udemy…)

To provide a professional, efficient and effective support service to Unit4 customers in the resolution of support cases and the completion of a variety of other tasks required to support our customer base.

Key Tasks and Responsibilities

• Process and solve cases incidents and service requests in a timely and qualitative way.
• Actively assist in progressing investigations offline for other regions/time zones
• Investigate, process and document application defects passed to the Application Support team.
• Verify and action automated alerts.
• Test and document newly released fixes and features
• Produce clear and detailed Knowledge Articles and documentation to assist customers and other support departments.
• Deliver great customer outcomes.
• Be proactive in highlighting potential escalation risks with your Team Leader and coordinate additional resource requirements to assist with the investigation.
• Handle customer escalations, taking ownership of complicated issues, and always keep customers updated on progress.
• Comply with the Company’s information and Security Requirements and all Company Business procedures, policies, and ISO standards.
• Investigate, document, and present to the Customer Services Team Leader process improvements that enhance the customer experience.
• Identify opportunities for service improvement or chargeable activities and to raise these via the appropriate channels.
• Work in a team environment to help and assist colleagues.