Total 2 Manager office administrator job vacancies in lagoi

Participate in daily operations meetings to liaise and coordinate closely with support departments regarding general administration and operations issues 

Check that all Front Office employees report to work punctually and are well groomed before each of their shift 

Conduct daily briefings and ensure that all pertinent information is well received by team members 

Communicate all log entries by Duty Managers to ensure that all issues and concerns raised are closed with thorough follow up actions 

Ensure the efficient and effective operation of the Front Office and that departmental standards and procedures set out are strictly adhered to 

Liaise with Reservations Department in a high house situation and recommend actions to be taken. Check on closed-out dates to ensure efforts are made to achieve 100% occupancy with the highest yield possible 

Coordinate full house situations and makes all necessary arrangements to handle overbooking and pledge relocates 

Liaise with Finance Department to ensure that credit procedures are properly carried out 

Analyze market trend, review rooming list and motivate Front Office employees to up-sell rooms with the view of achieving higher yield and increasing revenue 

Coordinate and monitor major group movements for meetings and conferences, and ensure that action plans cover all areas of operations handling 

Makes courtesy calls to VIPS, long stay and corporate guest to obtain feedback and pro-act to handle any lapses in service standards 

Handle all guest correspondences and ensure prompt follow-ups 

Manage daily room inventory and coordinate with Housekeeping to ensure requested rooms are cleaned according to arrival times 

Participate in daily operations meetings to liaise and coordinate closely with support departments regarding general administration and operations issues 

Check that all Front Office employees report to work punctually and are well groomed before each of their shift 

Conduct daily briefings and ensure that all pertinent information is well received by team members 

Communicate all log entries by Duty Managers to ensure that all issues and concerns raised are closed with thorough follow up actions 

Ensure the efficient and effective operation of the Front Office and that departmental standards and procedures set out are strictly adhered to 

Liaise with Reservations Department in a high house situation and recommend actions to be taken. Check on closed-out dates to ensure efforts are made to achieve 100% occupancy with the highest yield possible 

Coordinate full house situations and makes all necessary arrangements to handle overbooking and pledge relocates 

Liaise with Finance Department to ensure that credit procedures are properly carried out 

Analyze market trend, review rooming list and motivate Front Office employees to up-sell rooms with the view of achieving higher yield and increasing revenue 

Coordinate and monitor major group movements for meetings and conferences, and ensure that action plans cover all areas of operations handling 

Makes courtesy calls to VIPS, long stay and corporate guest to obtain feedback and pro-act to handle any lapses in service standards 

Handle all guest correspondences and ensure prompt follow-ups 

Manage daily room inventory and coordinate with Housekeeping to ensure requested rooms are cleaned according to arrival times 

Constantly monitor team members’ appearance, attitude and degree of professionalism 

Prepare detailed induction programs for new employees 

Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business 

Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service  

Prepare payroll and gratuity reports  

Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication