Total 46 product specialist job vacancies in Jl. Jababeka V Blok G 4-6 Kawasan Industri Jababeka Desa Harja Mekar Kec. Cikarang Utara

Job description:

• Inventory Management: Oversee and manage inventory in the ERP system, ensuring accurate stock levels and efficient workflows.
• MSDS Management: Maintain and regularly review Material Safety Data Sheets (MSDS) to ensure compliance with safety regulations.
• Regulatory Compliance: Develop and maintain corporate regulatory standards to ensure alignment with all relevant laws, regulations, and directives
• Regulatory Monitoring: Stay informed on regulatory changes and advise the company on necessary adjustments to our portfolio or product pipeline.
• Risk Management: Design and execute risk management strategies, identifying potential risks, evaluating consequences, and proposing solutions to address business needs effectively

1. Customer Support

• Respond to customer inquiries promptly and professionally via phone, email, chat, or in-person.
• Provide accurate information about products, services, and policies.
• Assist customers with placing orders, processing returns, and handling any issues related to their accounts and orders.
• Resolve customer complaints and concerns in a timely and satisfactory manner.
• Investigate and troubleshoot issues, escalating complex problems to higher-level support as needed.

1. Strategy Development

• Identify opportunities for improvement in customer service processes and systems.
• Develop and implement strategies to enhance the customer experience and streamline service operations.
• Analyze customer feedback and service metrics to inform project initiatives and decision-making.
• Ensure all interactions align with company standards and contribute to a positive customer experience.
• Ensure customer service standard operating procedures are updated and maintained

      3. Project Management

• Lead and manage customer service projects from inception to completion, including planning, execution, monitoring, and reporting.
• Develop detailed project plans, including timelines, resource allocation, and risk management strategies.
• Coordinate with cross-functional teams to ensure project objectives are met on time

     4. Collaboration:

• Share knowledge and best practices with colleagues to enhance team performance and service quality.
• Foster a collaborative environment and encourage team members to contribute ideas and solutions.

We are seeking a proactive and experienced Sales and Marketing Indonesian Offline Product Specialist to execute our sales and marketing plan for our Hajj and Umrah Ready-to-Eat (RTE) meals. This role requires a strategic offline marketer with a deep understanding of the Indonesian market and the specific needs of pilgrims. The ideal candidate will excel in offline marketing, sales planning and execution, maintain and approach client and offline advertising to drive growth and brand recognition.

Placement : Makkah, Saudi Arabia

We are seeking a proactive and experienced Sales and Marketing Indonesian Online Product Specialist to execute our sales and marketing plan for our Hajj and Umrah Ready-to-Eat (RTE) meals. This role requires a strategic online marketer with a deep understanding of the Indonesian market and the specific needs of pilgrims. The ideal candidate will excel in digital marketing, social media, e-commerce, SEO, and advertising to drive growth and brand recognition.

Placement : Makkah, Saudi Arabia

• Bachelor’s degree in any major
• Proficient in English
• At least 2 years of experience as a 5S Specialist
• Certified in General Occupational Health and Safety
• Knowledgeable in maintaining and developing manufacturing processes
• Proficient in computer operation
• Maximum age of 35 years old
• Proficient in English or Mandarin (spoken and written)

We are seeking a proactive and experienced Sales and Marketing Indonesian Product Manager to lead our sales and marketing efforts for our Hajj and Umrah Ready-to-Eat (RTE) meals. This role requires a strategic marketer with a deep understanding of the Indonesian market and the specific needs of pilgrims. The ideal candidate will excel in direct sales, digital marketing, social media, e-commerce, SEO, and advertising to drive growth and brand recognition.

Placement : Makkah, Saudi Arabia

• Mendukung pengembangan produk dengan melakukan tinjauan dan analisis produk, serta memberikan rekomendasi perbaikan untuk pengembangan produk yang telah dan sedang diluncurkan kepada publik.
• Mengikuti tren arsitektur terbaru, terutama mengenai kualitas material produk, master plan, tata ruang, komposisi tipe unit, dan penyediaan fasilitas kawasan.
• Mengumpulkan dan menganalisis data tentang produk pesaing, memantau peningkatan produk pesaing, dan menyusun laporan analisis mengenai produk pesaing.
• Memberikan rekomendasi tentang kebutuhan pasar untuk mendukung rencana pengembangan produk di masa depan.
• Memberikan arahan kepada tim konsultan arsitektur, desain interior, dan lansekap dalam proses perencanaan suatu produk.
• Memberikan arahan teknis kepada tim konsultan perencanaan dan memantau pekerjaan lapangan tim kontraktor, dalam membangun galeri pemasaran dan unit percontohan.

• Melakukan pemasaran dan branding produk perusahaan secara Digital
• Mengelola sosial media seperti website, facebook, IG perusahaan, dll
• Melakukan promosi sebuah produk melalui channel digital
• Melakukan konsep dan rancangan distribusi content campaign marketing di sosial media
• Mengkaji dan meningkatkan efektivitas kegiatan pemasaran digital yang telah dilakukan dalam menjangkau kelompok pasar yang dituju,

Pengajar yang memberikan pemahaman yang komprehensif tentang pembuatan sepatu, sehingga bisa mengembangan ketrampilan yang diperlukan dalam pekerjaan.

Staff Engineering

• Menyiapkan draft permintaan material berdasarkan permintaan dari tim proyek
• Meminta PCE (Project Controller Engineer) dan DCE (Design Controller Enginner) untuk mempublikasikan konfigurasi
• Memantau rilis (Catatan pengiriman) DN hingga manajemen layanan (MOS) di lapangan
• Memantau proses penandatanganan dokumen atau persetujuan terkait aktivitas di lapangan dan melakukan verifikasi untuk memastikan aktivitas dan instalasi di lokasi memenuhi standar dan spesifikasi
• Bertanggung jawab dalam memastikan pengiriman material tepat waktu (KPI OTD1), penandatanganan di lapangan, verifikasi di lapangan, manajemen layanan (MOS) Tepat Waktu dan Akurasi manajemen layanan (MOS)
• Mendukung pelaksanaan pengiriman proyek dengan memastikan dan meningkatkan keberhasilan pasokan peralatan instalasi yang dibutuhkan
• Koordinasikan erat dengan tim rantai pasokan internal lainnya dan pahami ruang lingkup pergudangan, pengiriman lokal, logistik terbalik, HTM, POD

• Membantu perusahaan menciptakan dan mengembangkan produk baru.
• Menjamin produk sesuai dengan keinginan klien dan konsumen.
• Menyesuaikan jenis dan bentuk desain sesuai kemampuan perusahaan tempatnya bekerja. Tujuaan utama adalah untuk memenuhi kebutuh konsumen.

We are seeking a customer-oriented service representative to act as a liaison, provide product/services information, and resolve any emerging problems that our customers might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.

• Prepare drawing (calculation sheet and hose) for domestic market and Malaysia market
• Prepare and check drawings (fitting, ancillary, others related to product) for domestic market and Malaysia market.
• Prepare document for design and development of hose product (planning, input, output, review, verification, validation)
• Review contract content, prepare inquiry letter for making procedure and prepare making procedure 
• Prepare and check travel card of every MH order
• Prepare travel card package (BOM, actual material cost)
• Prepare drawing list, Inspection Test Plan (ITP) and another document for customer  
• Prepare procedure related to specification, technical and process of the product and make sure in line with actual production
• Investigate the nonconformity (NN) and prepare the corrective action and preventive action to solve a problem
• Research and conduct trial to new part, new material for improvement and cost down, and coordinate with related section 

ABOUT YOUR ROLE:

You will have two primary responsibilities; 

• The training curriculum, execution and ongoing market support of Avery Dennison & Mactac branded products for the Thailand and Vietnam countries specializing in Paint Protection Film (PPF), Wrapping films (SWF, UWF) and Automotive Window Films (AWF). 
• Managing the Training & technical support with our Technical, Marketing & Commercial organizations.

The purpose & scope of the role:

• Be integral to the Automotive Solutions segment for Thailand and Vietnam by driving customer-focused value-added services, application & warranty support and internal/external training programs aligned with local business strategy.

YOUR RESPONSIBILITIES WILL INCLUDE:

• Technical lead and support the implementation of the Automotive Solutions strategy across Thailand and Vietnam
• Develop and deliver market-leading PPF, SWF and Automotive Window Film application workshops, providing up-to-date and relevant content and practical skills to users of Avery Dennison products.
• Manage the Training & technical support in collaboration with Technical, Marketing & Commercial stakeholders. 
• Lead internal technical upskilling of our Technical, Marketing & Commercial teams in the areas of PPF, SWF and  AWF applications.
• Technical lead for the development and management of template design and maintenance
• Assess critical warranty claims, identify root causes and develop corrective action plans
• Participate in workshops, seminars, and training-related events within the Automotive industry for professional development 
• Support the implementation and certification of the Specialist Converter and Installer Network throughout Thailand and Vietnam
• Regularly research the latest training trends and resources within the Automotive industry
• Undertake and deliver on objectives for special new product introduction, application and research projects as required
• Drive quality initiatives ensuring total quality satisfaction for our customers.
• Actively support the Avery Dennison ICS Warranty Program by qualifying and issuing ICS Warranties in Thailand and Vietnam for programs identified by sales and marketing staff.
• Support the evaluation in qualifying raw materials & new products by understanding customer needs and evaluation (VOC) for locally, regionally or globally manufactured products
• Review and produce technical documentation for Thailand and Vietnam; Including Product Data Sheets and Instructional Bulletins
• Recommend processes and procedures for Technical support for distribution and converter customers in conjunction with Technical Marketing, Sales & Marketing teams
• Produce monthly, quarterly and annual reports in relation to technical activities.
• Joint field calls with strategic customers to help deliver incremental business through targeted share-gain programs 
• Build & maintain professional and regular contact with Divisions overseas U.S, Europe and Asia Pacific to ensure relationships and information flow
• Interstate and international travel for training, conferences and meetings will be required up to monthly

Responsibilities:

• Creating and implementing marketing strategies to promote product features that enhance client retention.
• Conducting market research and analyzing data to understand client behavior and product performance.
• Coordinating with customer support and product teams to ensure a seamless client experience.
• Identifying opportunities for upselling or cross-selling subscription services.
• Reporting on recurring revenue growth and retention metrics.

Sebagai Gambaran Posisi SGS (Smartfren 4G Specialist) :

1. Melayani penjualan kartu perdana Smartfren ke customer di outlet

2. Menghasilkan revenue penjualan Smartfren

3. Mencapai target penjualan kartu perdana Smartfren harian

4. 1 Minggu terhitung 6 Hari kerja (tweekend tetap masuk)

5. Bersedia mobile selling atau turun ke lapangan untuk memenuhi target harian

6. Penempatan sesuai Domisili

Kualifikasi :

1. Pelamar usia 18 - 35 tahun

2. Pendidikan terakhir minimal SMA/SMK/Paket C Sederajat

3. Memiliki HP Android dan Kendaraan pribadi motor

4. Siap kerja target dan kerja lapangan

1. Melakukan peninjauan rutin terhadap semua konten pedagang di backend untuk memastikan materi yang berkualitas tinggi dan akurat.
2. Secara berkala memperbarui dan menjaga informasi pedagang agar mencerminkan data yang akurat dan terkini.
3. Mengidentifikasi dan segera memperbaiki segala ketidaksesuaian, kesalahan, atau inkonsistensi dalam konten pedagang.
4. Memastikan semua konten pedagang sesuai dengan pedoman, regulasi, dan protokol yang ditetapkan oleh GrabFood.
5. Menyiapkan pembaruan dan laporan rutin mengenai kualitas konten dan kemajuan dalam menyelesaikan masalah yang teridentifikasi.

1. Melakukan peninjauan rutin terhadap semua konten pedagang di backend untuk memastikan materi yang berkualitas tinggi dan akurat.
2. Secara berkala memperbarui dan menjaga informasi pedagang agar mencerminkan data yang akurat dan terkini.
3. Mengidentifikasi dan segera memperbaiki segala ketidaksesuaian, kesalahan, atau inkonsistensi dalam konten pedagang.
4. Memastikan semua konten pedagang sesuai dengan pedoman, regulasi, dan protokol yang ditetapkan oleh GrabFood.
5. Menyiapkan pembaruan dan laporan rutin mengenai kualitas konten dan kemajuan dalam menyelesaikan masalah yang teridentifikasi.

- Lead on numerous improvement and process excellence projects aimed at technology development.

- Periodically collecting and analyzing data from the field to capture issues related to process and quality findings.

- Using statistical analysis or simulations to analyze the information to define operational problems, develop improvement plan, 

and develop practical solutions.

- Provide comphrenhsive solution regarding the operational improvement with challenging timelines.

- Manage and prioritize multiple projects simultaneously by organizing own time and team resources to ensure activities are 

completed as per project timeline.

- Communicate effectively with partners to maintain agreement on project plans and obtain support from colleagues where necessary within departments or other departments.

Deskripsi Pekerjaan:

·        Merencanakan & membuat Stategi Jumlah pasien & sales perusahaan perminggu

·        Menjalin Kerjasama Perusahaan baru diluar rekanan klinik dengan target 3 Perusahaan baru setiap bulan (MOU Perusahaan)

·        Menjalin Kerjasama dengan Agency Asuransi atau Klinik rekanan yang sesuai dengan kriteria Klinik Sahid

·        Menjalin Kerjasama MCU Perusahaan baik calon karyawan maupun Annual

·        Memfollow Up Penawaran Kerjasama baik Pelayanan Kesehatan maupun penunjang medis dengan baik & tepat sasaran

·        Membuat fee rekanan asuransi & perusahaan yang telah bekerjasama