Total 22 quality assurance specialist job vacancies in Cikarang Selatan

Jobdesk:

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• Test Script

Kualifikasi:

• Usia maks 30 tahun
• Pendidikan min D3/S1 Sistem Informasi, Teknik Informasi, Teknik Komputer dan Jurusan yang terkait

1. Penanggung jawab Line Roda 2
2. Analisa & Report Claim Customer

1. Penanggung Jawab Line Roda 2
2. Analisa & Report Claim Customer

Main Responsibilities:

• Manage one specific product line within the Business Unit
• Promote, train, and support the sales force
• Handle communication and coordination with the principal
• Conduct market surveys, market analysis, and strategy development

Peran QA sangat penting untuk melakukan perbaikan citra perusahaan, meningkatkan penjualan dan memperkuat kepercayaan pelanggan. Cocok untuk Anda yang memiliki kemauan belajar yang tinggi dan senang mengembangkan diri.

Qualification :

• Minimum education Diploma, Bachelor's degree equivalent in Industrial Engineering
• Have minimal experience. 1 year as QA in manufacturing
• Intermediate in Japanese (min. JLPT N3)
• Mastering computer operation (MS. Office)
• Have good communication, conscientious, and hard worker
• Have good analytical thinking
• Able to work in a team, communicative, and able to work under pressure
• Willing to be placed in MM2100 area, Cibitung

Duties and responsibilities :

• Able to analyze of internal quality product and customer claim.
• Verification and evaluation of production operator performance.
• Understand of measurement methods and be able to operate measuring instruments.
• Create, review, and manage quality guidance within quality process workflows.
• Drive continuous improvement through analysis, development, enhancement, innovation, and inspection of processes and work outcomes.

1. Work with certain parties in Manufacturing and Regional Site to develop new product in accordance with regulation Global Regulation and International Toys Safety Regulation Standards.
2. Create quality testing standard method
3. Ensure and maintain company high level reliability on toy development to meet corporate requirement
4. Prepare certification package prior to product release to production
5. Responsible to cover some QC function to support smooth production operation.

1. Melakukan inspeksi terhadap produk berdasarkan rencana inspeksi
2. Melakukan pencatatan terhadap hasil inspeksi

• Able to analyze of internal quality product and customer claim.
• Verification and evaluation of production operator performance.
• Understand of measurement methods and be able to operate measuring instruments.
• Create, review, and manage quality guidance within quality process workflows.
• Drive continuous improvement through analysis, development, enhancement, innovation, and inspection of processes and work outcomes.

Responsibilities:

• Ensure compliance with relevant regulations, including GDPR, HIPAA, SOX, and industry-specific standards.
• Develop, implement, and monitor IT compliance policies and procedures.
• Conduct regular internal audits of IT systems, processes, and data security measures.
• Work closely with the IT and legal teams to identify and mitigate IT compliance risks.
• Coordinate with various stakeholders to integrate governance practices into IT operations.
• Monitor compliance with internal policies and external regulations.
• Strong project management skills, including planning, execution, monitoring, and completion.
• Strong analytical and problem-solving skills to identify and resolve complex issues.
• Deep understanding of networking protocols, including TCP/IP, DNS, DHCP, VPN, VLAN, etc.

Berikut Link untuk semua Lowongan Pekerjaan yang tersedia di PT. BNP Paribas Asset Management:

Karier - BNPP AM Indonesia professional investor (bnpparibas-am.com)

Tujuan Posisi:

• Bertindak sebagai Pelaksana Fungsi Investasi dan Riset;
• Untuk memberikan informasi penelitian fundamental tentang Sektor Ekuitas dan perkembangan lainnya yang relevan kepada Manajer Portofolio;
• Mewakili Tim Investasi (Ekuitas dan Pendapatan Tetap) dalam menyampaikan analisis dan prospek pasar dalam acara dan pertemuan klien, serta menulis laporan bulanan dan triwulanan untuk konsumsi klien kami, dengan cara yang ramah klien. Memberikan analisis pasar sebagai latar belakang peluncuran produk baru dan memberikan rekomendasi produk berdasarkan situasi pasar yang berlaku.

Tanggung Jawab:

1/ Pengembangan Materi Informasi Pasar:

• Mengembangkan, memelihara, dan memperbarui materi terkini pasar secara berkala, baik dalam format presentasi maupun laporan, untuk digunakan oleh tim Investasi dan penjualan dalam pertemuan/acara klien serta konsumsi klien;
• Memastikan keselarasan analisis dan prospek pasar dengan tim Investasi, baik Ekuitas maupun Pendapatan Tetap;
• Memulai dan mengembangkan pembaruan pasar penting untuk Penjualan dan klien secara tepat waktu;
• Mengembangkan, memelihara, dan memperbarui kisah pasar pendukung untuk produk lama dan baru;
• Mengembangkan tulisan tentang pasar atau produk seperti yang diminta oleh klien

2/ Dukungan Investasi Terhadap Penjualan:

• Mewakili Tim Investasi dalam pertemuan klien untuk memberikan informasi terkini tentang pasar, strategi portofolio, dan proses investasi untuk penawaran klien baru;
• Berpartisipasi dan memahami proses pengambilan keputusan strategi investasi baik untuk portofolio ekuitas maupun pendapatan tetap, dengan mengikuti pertemuan rutin tim Investasi terkait, dengan tujuan untuk dapat menyampaikan dan menjelaskan hasilnya kepada Sales dan klien;
• Menerjemahkan dan memperbarui proses dan filosofi investasi ke dalam materi yang ramah klien untuk digunakan dalam Profil Perusahaan atau materi uji tuntas;
• Mendampingi tim Penjualan jika diperlukan pada acara klien untuk memberikan informasi terkini tentang pasar, dan memastikan bahwa pandangan yang disampaikan adalah pandangan tim Investasi baik untuk Ekuitas maupun Pendapatan Tetap;
• Selalu siaga untuk memberikan pembaruan pasar penting seperti yang diminta oleh klien.

3/ Dukungan Penjualan dan Pemasaran:

• Mendukung pengembangan dokumen RFP dan menyajikan proses dan strategi investasi sebagaimana diperlukan dalam proses uji tuntas;
• Untuk memberikan rekomendasi produk yang akan mendapat manfaat dari prospek pasar tertentu, berdasarkan penelitian makro dan sektor di atas, dan menginformasikan Penjualan secara proaktif mengenai rekomendasi tersebut;
• Untuk mendukung kegiatan pemasaran dalam hal memberikan pandangan pasar dan pembaruan kepada klien berdasarkan permintaan dari Penjualan;
• Mengikuti perkembangan fitur produk, struktur, dan strategi seluruh produk yang ada di platform, serta mampu menciptakan positioning produk untuk produk tersebut.

4/ Analisis Pasar dan Perusahaan:

• Bertanggung jawab dalam pelaksanaan fungsi riset dan analisa kondisi makro ekonomi serta sektor industri; melakukan riset dan analisa tentang Efek dalam portofolio investasi yang menjadi dan/atau yang akan dijadikan sebagai portofolio investasi; dan membuat dan mendokumentasikan catatan serta laporan hasil riset. Untuk menindaklanjuti dan menganalisis perkembangan struktural dan siklus pasar ekuitas yang relevan, termasuk tren sektor dan indeks, dan untuk menganalisis faktor pendorongnya. Untuk menentukan dan mengoordinasikan output analis. Untuk mengatur dan melakukan penelitian ekuitas secara eksklusif dan untuk mempresentasikan hasil analisis ini di berbagai forum dalam Komite Investasi. Memastikan keseluruhan proses analisa telah sesuai dengan peraturan yang berlaku. Membuat dan mendokumentasikan catatan serta laporan hasil riset.

5/ Proses Pengambilan Keputusan:

• Untuk berkontribusi dalam proses pengambilan keputusan pada portofolio model ekuitas.

6/ Rekomendasi Saham dan Model Portofolio:

• Untuk memberikan rekomendasi saham, membuat laporan perusahaan terkait dengan rekomendasi saham, dan menghasilkan gagasan rekomendasi saham baru.

Bertanggung jawab dalam mengkoordinasikan peluncuran (launching) buku baru dari Penerbit Buku Kompas (PBK), mengelola penjualan buku PBK melalui berbagai marketplace, serta menangani proses direct selling buku PBK kepada pelanggan.

• Melakukan pengecekan check sheet dari bagian produksi
• Melakukan repair barang

Penanggung Jawab Line Roda 2

Analisa & Report Claim Customer

1. Customer Support

• Respond to customer inquiries promptly and professionally via phone, email, chat, or in-person.
• Provide accurate information about products, services, and policies.
• Assist customers with placing orders, processing returns, and handling any issues related to their accounts and orders.
• Resolve customer complaints and concerns in a timely and satisfactory manner.
• Investigate and troubleshoot issues, escalating complex problems to higher-level support as needed.

1. Strategy Development

• Identify opportunities for improvement in customer service processes and systems.
• Develop and implement strategies to enhance the customer experience and streamline service operations.
• Analyze customer feedback and service metrics to inform project initiatives and decision-making.
• Ensure all interactions align with company standards and contribute to a positive customer experience.
• Ensure customer service standard operating procedures are updated and maintained

      3. Project Management

• Lead and manage customer service projects from inception to completion, including planning, execution, monitoring, and reporting.
• Develop detailed project plans, including timelines, resource allocation, and risk management strategies.
• Coordinate with cross-functional teams to ensure project objectives are met on time

     4. Collaboration:

• Share knowledge and best practices with colleagues to enhance team performance and service quality.
• Foster a collaborative environment and encourage team members to contribute ideas and solutions.

• Minimal lulusan SMA/SMK
• Memiliki pengalaman kerja di bidang manufaktur minimal 1 tahun (pengalaman di
• Bisa menggunakan alat ukur
• Good attitude, jujur, pekerja keras dan bersedia bekerja dalam tekanan
• Bersedia bekerja sistem shift

• Memantau, menganalisis, meneliti dan menguji perkembangan seluruh produk yang diproduksi.
• Melakukan monitoring proses pembuatan produk.
• Melakukan verifikasi kualitas produk.
• Memastikan barang yang diproduksi memiliki kualitas yang memenuhi standar perusahaan.

• Menyiapkan draft permintaan material berdasarkan permintaan dari tim proyek
• Meminta PCE (Project Controller Engineer) dan DCE (Design Controller Enginner) untuk mempublikasikan konfigurasi
• Memantau rilis (Catatan pengiriman) DN hingga manajemen layanan (MOS) di lapangan
• Memantau proses penandatanganan dokumen atau persetujuan terkait aktivitas di lapangan dan melakukan verifikasi untuk memastikan aktivitas dan instalasi di lokasi memenuhi standar dan spesifikasi
• Bertanggung jawab dalam memastikan pengiriman material tepat waktu (KPI OTD1), penandatanganan di lapangan, verifikasi di lapangan, manajemen layanan (MOS) Tepat Waktu dan Akurasi manajemen layanan (MOS)
• Mendukung pelaksanaan pengiriman proyek dengan memastikan dan meningkatkan keberhasilan pasokan peralatan instalasi yang dibutuhkan
• Koordinasikan erat dengan tim rantai pasokan internal lainnya dan pahami ruang lingkup pergudangan, pengiriman lokal, logistik terbalik, HTM, POD

We are seeking a customer-oriented service representative to act as a liaison, provide product/services information, and resolve any emerging problems that our customers might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.

ABOUT YOUR ROLE:

You will have two primary responsibilities; 

• The training curriculum, execution and ongoing market support of Avery Dennison & Mactac branded products for the Thailand and Vietnam countries specializing in Paint Protection Film (PPF), Wrapping films (SWF, UWF) and Automotive Window Films (AWF). 
• Managing the Training & technical support with our Technical, Marketing & Commercial organizations.

The purpose & scope of the role:

• Be integral to the Automotive Solutions segment for Thailand and Vietnam by driving customer-focused value-added services, application & warranty support and internal/external training programs aligned with local business strategy.

YOUR RESPONSIBILITIES WILL INCLUDE:

• Technical lead and support the implementation of the Automotive Solutions strategy across Thailand and Vietnam
• Develop and deliver market-leading PPF, SWF and Automotive Window Film application workshops, providing up-to-date and relevant content and practical skills to users of Avery Dennison products.
• Manage the Training & technical support in collaboration with Technical, Marketing & Commercial stakeholders. 
• Lead internal technical upskilling of our Technical, Marketing & Commercial teams in the areas of PPF, SWF and  AWF applications.
• Technical lead for the development and management of template design and maintenance
• Assess critical warranty claims, identify root causes and develop corrective action plans
• Participate in workshops, seminars, and training-related events within the Automotive industry for professional development 
• Support the implementation and certification of the Specialist Converter and Installer Network throughout Thailand and Vietnam
• Regularly research the latest training trends and resources within the Automotive industry
• Undertake and deliver on objectives for special new product introduction, application and research projects as required
• Drive quality initiatives ensuring total quality satisfaction for our customers.
• Actively support the Avery Dennison ICS Warranty Program by qualifying and issuing ICS Warranties in Thailand and Vietnam for programs identified by sales and marketing staff.
• Support the evaluation in qualifying raw materials & new products by understanding customer needs and evaluation (VOC) for locally, regionally or globally manufactured products
• Review and produce technical documentation for Thailand and Vietnam; Including Product Data Sheets and Instructional Bulletins
• Recommend processes and procedures for Technical support for distribution and converter customers in conjunction with Technical Marketing, Sales & Marketing teams
• Produce monthly, quarterly and annual reports in relation to technical activities.
• Joint field calls with strategic customers to help deliver incremental business through targeted share-gain programs 
• Build & maintain professional and regular contact with Divisions overseas U.S, Europe and Asia Pacific to ensure relationships and information flow
• Interstate and international travel for training, conferences and meetings will be required up to monthly

Technical Responsibilities:

• Keyword Analysis
• On Page Optimization
• SEO review of Content
• Technical SEO Audit of Website
• Reporting from Webmasters and Available Analytical Tools (will be trained if required)

Communication responsibilities:

• Communicate with the local client PoC (i.e., the client PoC in Indonesia)
• Communicate with the manager in the central SEO hub responsible for Indonesia.

• Daily EHS responsibility in Central Java site
• Coordinating the EHS initiative and involvement program among the organization
• EHS and Compliance document control and recordkeeping
• Maintain the ERT training and ERT organization license and certification
• Deliver mandated EHS training