Total 4 quality control manager job vacancies in South Kuta

Amartha is embarking on an exciting new journey and seeks experienced engineers to collaborate with senior management, existing engineers, and the product team in shaping the next wave of innovative product offerings. The goal is to ensure Amartha leapfrogs into the next phase of its journey.

As a Lead QA Engineer, you will be responsible for overseeing the QA processes across various projects, ensuring high-quality standards and best practices. You will collaborate with engineering teams, product managers, and business stakeholders to guarantee that the products meet both functional and non-functional requirements.

Responsibilities

• Guide and mentor a team of QA engineers, fostering their development and growth.
• Define, implement, and enforce QA methodologies, strategies, and plans for new and ongoing projects.
• Create comprehensive test plans, design test cases, and execute them. Identify potential risks and gaps early in the development cycle.
• Plan, improve, enhance, and automate testing processes to ensure maximum performance and quality in the final product.
• Collaborate closely with product managers, developers, and other cross-functional teams to ensure quality is built into every aspect of the product lifecycle.
• Advocate for and implement test automation frameworks to improve testing efficiency, repeatability, and coverage.
• Demonstrate hands-on leadership, actively participating in the test execution process while guiding others to excel.
• Maintain and report on key QA metrics, such as defect rates, test coverage, and performance benchmarks.
• Lead and coach other QA engineers to develop their skills and maximize their potential.
• Establish and maintain QA processes, including defining service standards, writing technical and management reports, ensuring compliance with standards, and determining training needs.
• Ensure that the entire development team adheres to best practices and follows the correct processes to achieve the desired product quality.
• Stay updated with the latest QA tools, techniques, and methodologies and apply them to continuously improve our processes.

• Experience with testing automation tools and frameworks such as BDD, TDD, Robot Framework, Katalon Studio, Selenium, Cucumber, and Gherkin.
• Knowledge and understanding of modern development techniques (BDD, TDD, DDD), branching strategies (gitflow, feature branches/flags, trunk-based development), and CI/CD.
• Experience with Linux systems and Linux administration (CentOS, RHEL, Ubuntu, Secure Linux).
• Knowledge and understanding of Docker, VM, Cloud, and Orchestration (GCP, AWS, Kubernetes).
• Understanding the need for test automation at all levels, including database, UI, and from unit tests to user acceptance tests.
• Experience leading a testing team, including coaching, mentoring, and growing team members.
• Bachelor’s degree (preferably in Computer Science or Information Technology).
• Strong problem-solving skills, able to identify problems and find simple solutions, thinking outside the box.
• A collaborative team player who is fun to work with.
• Eager to learn (through self-learning and from others), share knowledge, and grow professionally.
• Self-motivated and able to inspire and motivate others.

• Extra plus for:
• ISTQB and/or other relevant certifications.
• A proven track record in a startup or fintech environment.
• Experience in lending or e-commerce businesses.
• Previous experience working as a Software Developer or QA Engineer.

Manage the operations of the Spa and Wellness in the entire Resort by ensuring product quality standards are met and that optimum service is provided to all hotel guests according to the resort’s and business objectives.  Ensuring the facilities and treatments offered continually exceed guest expectations 

To perform the human resource function in ensuring staff selection, training, counselling and recognition programs are adhered to in order to maximize performance standards and to adhere to guest service standards in order to maximize guest satisfaction.  

Spa & Wellbeing Manager would be accountable for managing the budget, forecast on revenue and expense, capital expenditure, support the Wellness program and Accor’s Planet 21. And would be responsible for maintaining all regulatory requirements. 

Liaise and work alongside team member from other Department at all times to provide the best service and Resort experience, as well as to maintain connection with outside vendor and trainer to provide wellness and wellbeing activity for our guest 

General Duties 

• Manages and organizes Spa and Wellness team whose mission is to ensure the Wellness and Wellbeing of all guest in the Resort.  This is accomplished within the scope of a budget and in conformity with well- defined management norms. 
• Responsible for planning, directing, controlling, co-coordinating and participating in the activities of all personnel engaged in Wellness and Wellbeing activities. 
• Responsible for the operation of the Spa department (including  Fitness and The Shop), overall condition and maintenance of the property, repair and up keeping of the furniture, fixtures and equipment's, installations, systems and buildings of the Spa, Wellness and Fitness Area. Both in term of assets and respect of equipment in all area. 
• Develop and maintain Spa menu that provide a wide range of appropriate treatments that would be suitable for our Resort Guest and to update this menu in a timely manner for any changes required.
• Gather information and remain fully informed of local and international trends in Spa operations, recommends new and up to date treatments as necessary for improvement  
• Develop and maintain Wellness and Fitness activities for in house guest during stay with focus on personalized program based on guest profile and needs 
• Develop and maintain the Shop as the only retail of the Resort to make sure that all items on sale are accounted for at all times, to make sure selection of item are of highest luxury standard 

Manage the operations of the Front Office Department by ensuring product quality standards are met and that optimum service is provided to all hotel guests according to the hotel’s and business objectives. To perform the human resource function in ensuring staff selection, training, counselling and recognition programs are adhered to in order to maximize performance standards and to adhere to guest service standards in order to maximize guest satisfaction.

• Monitor front office personnel to ensure guests receive prompt, cordial attention and personal recognition
• Supervise the Front Office team to ensure optimum occupancy and average room rate for the purpose of maximizing revenue
• Monitor Front Office, and particularly Butler personnel, to ensure LCAH members are known, as well as repeat guests and other VIPs receive special attention and recognition
• Promote internal Hotel sales and in-house facilities and monitors Front Office Marketing techniques in line with FIT marketing program
• To set up the target and drive the team to achieve upsell program on Suite, Villa, Transportation
• Maintain inter-departmental relationships to ensure seamless customer service
• Assume overall responsibility for maintaining standards to ensure furnishings facilities and equipment are clean, in good repair and well maintained
• Schedule and regularly conducts routine inspections of areas under his/her control
• Maintain knowledge of credit policies and procedures and liaise closely with Finance Department to ensure that credit procedures are properly carried out
• Know system recovery procedures
• Interpret computer reports
• Compile statistics for front office and provide reports relating to that area on the operation of Suite and Villas
• Continually check the accuracy of guest in house account
• Approve upgrades and special amenities
• Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of departmental employees
• Conduct comprehensive monthly departmental meetings to include a review of procedures and events which warrants special handling and detailed information
• Communicate to the General Manager of his/her delegate all information likely to be of interest to them such as the expected arrival and departure of VIPs and all other pertinent information
• Maintain all procedures and adheres to them within the company guidelines; in particular with emphasis on hotel credit policy.
• In conjunction with the Emergency Response Team prepare emergency procedures upon advice from relevant authority that cover such emergencies as Fire, Power Outrage, Bomb Threat, Cyclone Warnings, Tsunami, etc.
• Prepares efficient work schedule for Front Office Staff,  taking into consideration project occupancy and forecasts and any large group movements, especially those with early or late arrivals or departures.
• Works with Talent and Culture on manpower planning and management needs.
• Works with Housekeeping and Finance in the preparation and monitoring of the Rooms’ and FO budget and forecast.
• Maintain good relation with vendor and local community

Job Description:

We are looking for an experienced and visionary Lead Product Manager to oversee the development and growth of our credit product portfolio. In this role, you will lead the strategy, development, and execution of credit-related products, ensuring they meet market demands and regulatory standards. You will collaborate with cross-functional teams across product, engineering, data, risk, and marketing to drive the product vision, create innovative solutions, and enhance customer experiences in the credit space. Your expertise in credit products, combined with your leadership abilities, will be crucial in delivering products that meet customer needs and drive business growth.

Key Responsibilities:

·                Product Strategy & Vision: Define and lead the product strategy and roadmap for credit products, including credit cards, loans, lines of credit, and other financial services. Ensure alignment with business goals and customer needs.

·                Market Research & Trends: Stay on top of industry trends, customer behaviors, and competitor offerings in the credit space. Conduct market research, gather customer feedback, and analyze data to identify new opportunities for growth.

·                Cross-Functional Leadership: Collaborate with engineering, risk, finance, compliance, marketing, and operations teams to drive product development and delivery. Lead product planning sessions and coordinate across teams to ensure timely product launches.

·                Risk & Compliance Management: Work closely with risk, legal, and compliance teams to ensure that all credit products adhere to regulatory requirements, including credit risk policies, underwriting guidelines, and financial regulations.

·                Customer Experience & Journey: Lead efforts to improve the overall customer experience in the credit product lifecycle, from onboarding to repayment. Partner with UX/UI teams to create intuitive, user-friendly experiences for customers.

·                Performance Monitoring: Analyze product performance and customer feedback using key performance indicators (KPIs), and take actionable steps to optimize product features, pricing, and positioning.

·                Mentoring & Leadership: Lead and mentor a team of product managers, providing guidance and expertise on best practices in product management and credit products.

·                Innovation & Scaling: Identify and implement opportunities for innovation and product differentiation in the credit space. Scale existing products and develop new ones that cater to evolving market needs.

·                Stakeholder Management: Communicate product vision, priorities, and progress to senior leadership, and collaborate with external partners, vendors, and financial institutions as necessary.

·                Experience: 7+ years of experience in product management, with at least 3 years focused on credit products (loans, buy now pay later, etc.) or related financial services.

·                Leadership Experience: Proven track record of leading and mentoring product teams, with a demonstrated ability to manage and deliver complex projects across multiple stakeholders.

·                Credit Expertise: Deep understanding of the credit lifecycle, including underwriting, portfolio management, credit risk, and regulatory requirements.

·                Analytical Skills: Strong data-driven decision-making skills. Ability to interpret financial metrics, user analytics, and market data to inform product decisions.

·                Technical Understanding: Familiarity with modern software development practices (Agile, Scrum) and experience working closely with engineering teams on complex financial technology solutions.

·                Collaboration: Strong interpersonal skills with a history of successfully working with cross-functional teams, senior executives, and external partners.

·                Customer-Centric Mindset: Passion for creating customer-first products and delivering seamless, user-friendly credit experiences.

·                Communication: Excellent verbal and written communication skills, with the ability to clearly articulate product vision and influence key stakeholders.

·                Education: Bachelor's degree in Engineering, Computer Science, Finance, Design, or other fields from top local or overseas universities with strong academic results, MBA is a plus.