Total 150 sales support specialist job vacancies in Jatiwangi, Cikarang Barat, Kab. Bekasi, Jawa Barat, Indonesia

- Provide technical support to end-users for hardware, software, and network issues.

- Diagnose and resolve technical problems both on-site and remotely.

- Maintain and update system documentation and hardware inventory.

- Install, configure, and troubleshoot operating systems and software applications.

- Manage user accounts, permissions, and access control.

- Provide technical support and troubleshooting for business applications

The (Sr.) Workforce Support Specialist will directly provide employees and leaders with day to day HR workforce support.  S/he will be a member of Asia Pacific Workforce Support Team, with the primary support assignments of handling employee relation issues, providing consultancy on HR policies, procedures to employees and managers in the region. S/he will also provide support across multiple groups/sites as needed. Reporting to the Workforce Support Leader, this individual will be the main point of contact for employees and managers regarding employee relations, and co-own employee engagement and satisfaction for the region.

Key Areas of Responsibility

• Serve as the main point of contact for employees for employee relations related inquiries, complaints and customer service(e.g. case management, policy or protocol navigation).

• Support managers on HR related activities such as promotions, investigations, absenteeism management, corrective actions, PIPs, terms and restructuring activities.

• Assist HR workforce support leadership regarding policy reviews, policy

improvements, training opportunities etc.

• Work in strong collaboration with other workforce support tiers to ensure inquiries are resolved in a timely, friendly and comprehensive way.  

• Support leaders on finding and using resources on core processes such as GPS, Performance Management, Development etc.  

• Master our digital toolset, in particular ad.a/Servicenow. Support and resolve regional employee relations issues using servicenow. Continually look for ways to use technology to aid HR and EE experience.

• Support key projects focused on new process or capability development/enhancement. 

Join our Indonesian Equity Sales team in Jakarta servicing our domestic, regional and global institutional equity clients. You will work within a

supportive and high performing team in an entrepreneurial and collaborative culture.

- Complete the sales targets set by the company and carry out sales work in this industry in a planned manner

- Develop new customers, establish perfect customer information, and complete relevant sales reports

- Maintain good relationship with the existing customers and promote long-term and stable cooperative relations between customers and the company

- Responsible for the customer's accounts receivable recovery in accordance to the time period of collection set by the company

- Participate in sales meetings or organized training of company

- Pay visit to the customer regularly, collect customer feedback, complaints and other information, and forward it to relevant departments in order to improve service quality

- Establish a good relationship with customers to maintain corporate image

1. Pria / Wanita
2. Minimal usia 30 th
3. Pendidikan S1
4. Pengalaman di bidang bahan bangunan lebih dari 2 th
5. Mengerti alur distributor
6. Terbiasa menghandle agent / distributor
7. Paham tentang pembuatan promo atau program
8. Domisili Jabodetabek diutamakan

• Merencanakan, mengelola, mengarahkan, dan mengawasi seluruh kegiatan, dan karyawan dilingkup Sales Retail Departement
• Menganalisa dan membuat forecasting untuk produk
• Menganalisis, mengevaluasi, dan membuat laporan untuk program kerja yang dilakukan
• Membangun relasi dengan reseller baru dan lama
• Menghitung target omset yang didapat, dan implementasinya terhadap target barang terjual
• Mengawasi dan mengevaluasi stock opname di semua gudang sales retail
• Menghitung dan menganalisis margin loss dari adanya program kerja sales retail
• Menentukan produk yang akan diberikan kepada sponsor dengan ketentuan tertentu
• Membuat dan memutuskan program kerja baru
• Menginisiasi kerjasama dengan calon klien, dan maintenance klien - klien lama

Kami adalah perusahaan SaaS mobilitas cerdas terkemuka dengan lebih dari 2.000 pelanggan di 23 negara dan kami sedang mencari Spesialis Pemasaran Digital untuk bergabung dengan tim kami. Tim kami kolaboratif, bersemangat, dan berkembang pesat, dan semua anggota tim diberi kebebasan untuk memengaruhi bisnis kami dengan ide-ide yang mendorong inovasi dan efisiensi.

Tanggung jawab:

Meneliti, mengembangkan, dan menjalankan kampanye perolehan prospek dan e-commerce di Google AdWords, Facebook, dan platform digital lainnya

Menganalisis data kampanye untuk mengidentifikasi area yang perlu ditingkatkan dan menerapkan solusi

Mengonseptualisasikan dan membuat konten menarik yang akan membangun komunitas dan mengangkat merek kami

Secara proaktif menguji ide-ide baru dan pesan yang berbeda untuk menemukan resep rahasia komunikasi yang efektif dengan audiens kami

Menyiapkan pelacakan untuk memantau kinerja kampanye dan lalu lintas ke halaman arahan dan situs web

Bekerja bersama tim penjualan untuk meningkatkan kinerja prospek

Tugas ad-hoc lainnya sesuai penugasan

Persyaratan:

• Keterampilan analitis
• Perhatian terhadap detail
• Kemampuan untuk berpikir di luar kotak
• Keterampilan interpersonal dan komunikasi yang hebat
• Kemahiran dalam Google Adwords, GDN, dan iklan berbayar Facebook.
• Pengetahuan yang baik tentang Microsoft Excel merupakan nilai tambah
• Pengalaman dalam industri B2B merupakan nilai tambah

• Memasarkan/menjual produk kepada konsumen
• Mengenalkan produk kepada konsumen
• Menjaga hubungan baik dengan konsumen
• Menganalisis kebutuhan pasar atau konsumen
• Merancang strategi untuk mempromosikan dan menjual produk atau layanan
• Mengembangkan area penjualan

TENAGA PENJUALAN MAKANAN (ESKRIM & PUDING) KE TOKO AREA MALANG RAYA & BATU

Melakukan penjualan produk perumahan atau apartment dengan menganalisa pasar dan melakukan strategi penjualan agar dapat mencapai target penjualan yang diberikan

• Planning: Prepares yearly sales/turnover forecasts in corporation with Sales Offices (SO) and Delegate Offices (DO) for the delegated customers/countries/products. Presents these figures to supervisor for approval. Analyses monthly control reports (turnover and work orders)  and compares actual figures to plan. Initiates corrective measures in accordance with supervisor.
• Strategy Development/Concepts: Collects market data for the markets within his/her area of responsibility, e.g., customer information, data of competitors) and evaluates these data. Evaluates chances for sale, develops in accordance with supervisor, and/or the managers of the SOs/DOs goals and measures to achieve the goals (customer concepts, country concepts), considering the chances and risks of the diverse markets. Prepares suggestions concerning price and product policy. 
• Sales Management:
• Checks possibilities for the realization of requests/wishes from customers. Prepares sales offers for the customers and ensures their correct and  timely execution. Conducts sales negotiations with customers, SO’s/DO's. Advises customers in technical questions, together with competent partners in the technical organization, as required. Checks and fulfills customer requests, prepares sales offers and watches further steps.
• Negotiates on prices within delegated authority.
• Customer Care: Regularly conducts customer visits and discussions, in order to get information or to discuss customers’ wishes, questions, contracts, delivery and sales conditions, etc. for series of products or special orders. Advises customers concerning the utilization of products. Proposes new products to customers. Supports customers in the development and introduction of new products as well as by training measures, presentations, and advice on marketing measures concerning the sales of new products. In case of reclamations/rejects, decides about the correct measures to be taken.

- Laki-laki / Perempuan

- Pendidikan Minimal SMK

 (Marketing / Pemasaran lebih diutamakan)

- Mengalami pengalaman 1 tahun dibilang sales ( Fresh Graduate boleh melamar)

- Mahir Ms.office

- Berorientasi pada target

- Dapat berkomunikasi dengan baik

- Memiliki pengnetahuan di bidang IT

- Bisa berkerjasama dengan tim maupun individu

- bersedia untuk dinas luar atau lapangan

JOB RESPONSIBILITIES

1. Memenuhi target penjualan untuk mencapai kinerja yang baik.
2. Memberikan penjelasan tentang produk dan profil perusahaan kepada nasabah.
3. Sebagai pihak yang mengomunikasikan kebijakan perusahaan kepada Nasabah sehubungan dengan ketentuan yang berlaku.
4. Menjalin komunikasi yang erat dengan nasabah agar menjadi nasabah yang loyal.

1) Mencari Customer di Area Bandung (B2B)

2) Membangun hubungan baik dengan Pihak berkepentingan

3) Membuat report, dll.

Sales Enginer bertugas mencari dan menghubungi calon pelanggan, memperkenalkan produk, melakukan presentasi, uji coba produk, negosiasi harga dan menentukan target pasar dan target penjualan

Sales Distributor

• Menawarkan produk ke pelanggan outlet dengan presentasi detail
• Mengunjungi dan menjaga hubungan baik dengan pelanggan outlet

Pembuatan dan Kontrol Dokumen

Sales:

• Menawarkan produk ke pelanggan outlet
• Menjaga hubungan baik dengan pelanggan outlet

• Mengatur dan melakukan penjualan secara langsung secara offline(ke lapangan) dan online
• Menawarkan kepada klien tentang layanan dan penawaran perusahaan
• Menjaga hubungan dengan klien dengan memberikan dukungan dan informasi
• Menyarankan peluang baru dan solusi
• Memberikan tanggapan yang cepat terhadap pertanyaan atau penyelesaian keluhan klien
• Mencapai target penjualan
• Mengelola catatan aktivitas penjualan dan menyusun laporan penjualan
• Membantu membangun jaringan penjualan yang kuat untuk mencapai target perusahaan
• Bertanggung jawab untuk pengembangan, memperbesar dan menjaga jaringan penjualan
• Membantu dalam memberikan layanan dan mempertahankan pelanggan untuk kembali membeli jasa training
• Presentasi produk dengan detail kepada client
• Mengelola dan memprioritaskan beberapa penjualan, prospek, dan proyek secara strategis
• Menjaga hubungan baik dengan partner perusahaan

1. Customer Support

• Respond to customer inquiries promptly and professionally via phone, email, chat, or in-person.
• Provide accurate information about products, services, and policies.
• Assist customers with placing orders, processing returns, and handling any issues related to their accounts and orders.
• Resolve customer complaints and concerns in a timely and satisfactory manner.
• Investigate and troubleshoot issues, escalating complex problems to higher-level support as needed.

1. Strategy Development

• Identify opportunities for improvement in customer service processes and systems.
• Develop and implement strategies to enhance the customer experience and streamline service operations.
• Analyze customer feedback and service metrics to inform project initiatives and decision-making.
• Ensure all interactions align with company standards and contribute to a positive customer experience.
• Ensure customer service standard operating procedures are updated and maintained

      3. Project Management

• Lead and manage customer service projects from inception to completion, including planning, execution, monitoring, and reporting.
• Develop detailed project plans, including timelines, resource allocation, and risk management strategies.
• Coordinate with cross-functional teams to ensure project objectives are met on time

     4. Collaboration:

• Share knowledge and best practices with colleagues to enhance team performance and service quality.
• Foster a collaborative environment and encourage team members to contribute ideas and solutions.

Some of your duties will include:

• To maintain and ensure beyond compliance practice compared to all applicable Government of Indonesia Environmental regulations, commitments specified in the Environmental Permit, Environmental Management and Monitoring Plans, environmental commitments and objectives, and other obligations.
• To provide input for beyond compliance requirements that can be implemented in the company, business practices.
• To coordinate all related stakeholders in beyond compliance practice and the preparation of the Green PROPER report.
• Manage environmental performance improvement programs including energy conservation, water conservation, resources conservation, waste reduction, contaminant load reduction.
• Coordinate government inspector, consultant visits related to beyond compliance activities including setup itinerary, staffing requirements, and logistics etc. to support the activity.
• Ensure beyond compliance report to Government of Indonesia completed on time.
• Act as coordinator for other environmental activities during the absence of Advisor Environmental.

Some of your duties will include:

·        Responsible for providing Contracts group administration support services in particular; (i) contract payment and back-charge administration, (ii) contract data management and system administration, (iii) contract request and contract approval processing, (iv) contract financial reporting, (v) contractor compliance reporting, and (vi) general office administration including document control.

·        To support proper contract management and administration for the procurement of Services and certain major Purchases internationally and within Indonesia to all User Departments

·        Evaluate departmental procedures and practices and ensure compliance with company standard operating procedures.

·        Give work direction, resolve problems, prepare schedules and set deadlines to ensure timely completion of sourcing, procurement, expediting, shipping, importation, distribution and payment of goods, commodities, equipment and materials procured.

·        Provide regular management reports of objectives, accomplishments, progress, status and major activities relating to all purchasing and expediting activities

·        Other duties as assigned.

Some of your duties will include:

·        Responsible for providing Contracts group administration support services in particular; (i) contract payment and back-charge administration, (ii) contract data management and system administration, (iii) contract request and contract approval processing, (iv) contract financial reporting, (v) contractor compliance reporting, and (vi) general office administration including document control.

·        To support proper contract management and administration for the procurement of Services and certain major Purchases internationally and within Indonesia to all User Departments

·        Evaluate departmental procedures and practices and ensure compliance with company standard operating procedures.

·        Give work direction, resolve problems, prepare schedules and set deadlines to ensure timely completion of sourcing, procurement, expediting, shipping, importation, distribution and payment of goods, commodities, equipment and materials procured.

·        Provide regular management reports of objectives, accomplishments, progress, status and major activities relating to all purchasing and expediting activities

·        Other duties as assigned.

Some of your duties will include:

·        Responsible for overseeing the IFMS (Infrastructure, Facilities, Maintenance and Services) technical support team and ensuring the delivery of high-quality maintenance support services. This role involves managing maintenance support operations, troubleshooting technical issues, and collaborating with other departments to improve processes.

·        Provide technical knowledge to maintenance teams in compliance with government and OEM standards.

·        Provide new methods or processes to improve current business maintenance practices.

·        Undertake maintenance planning, scheduling, and inventory material tracking.

·        Manage and monitor storage of purchased items.

·        Allocate planning of infrastructure maintenance and all necessary resources required to accomplish for Infrastructure maintenance activities.

·        Lead, mentor, and develop the technical support team to deliver exceptional service.

·        Oversee and manage the resolution of technical support requests.

·        Collaborate with cross-functional teams to define project requirements, deliverables, and timelines.

·        Manage project risks and implement mitigation strategies.

·        Serve as the primary escalation point for complex technical issues and provide advanced troubleshooting support.

·        Stay current with emerging technologies and industry trends to ensure the team is equipped with up-to-date knowledge.

·        Develop and document technical standards, processes, and procedures.

·        Develop and maintain support schedules to ensure adequate coverage.

·        Plan and coordinate support activities in alignment with company goals. Implement and monitor adherence to support policies and procedures.

·        Utilize SAP for tracking and managing support activities and resources.

·        Monitor and control costs associated with the technical support function. Prepare and present cost reports and forecasts to senior management: Develop and manage the maintenance budget, ensuring cost-effective purchasing practices; Monitor expenditures against the budget and implement cost-saving measures where possible; Prepare cost reports and forecasts related to procurement activities; Implement asset management processes to monitor the lifecycle and utilization of technical assets; Ensure that purchase orders are accurate and reflect agreed-upon terms and conditions; Monitor order status and ensure timely delivery of goods and services; Prepare cost estimation (owner estimate) of all planned projects in detail items and scope of works; Controlling cost estimation against overall budget planned in periodical basis as in the BP (monthly, quarterly, semesterly, yearly); Monitoring actual spending budget against planning of each and all projects against allocation in detail specs, variances, deviations in weekly to monthly basis.

·        Implement best practices and drive continuous improvement initiatives.

·        Monitor key performance indicators (KPIs) and report on team performance.

Some of your duties will include:

·        Evaluate departmental procedures and practices and ensure compliance with company standard operating procedures.

·        Provide direction and coordination with the Business Process Group regarding the development, implementation and updating of the supply and transport consolidation modules of the Ellipse materials management system, Axis Web Portal - E-Business solutions.

·        Give work direction, resolve problems, prepare schedules, and set deadlines to ensure timely completion of sourcing, procurement, expediting, shipping, importation, distribution and payment of goods, commodities, equipment, and materials procured.

·        Provide regular management reports of objectives, accomplishments, progress, status and major activities relating to all purchasing and expediting activities

·        To ensure that the systems provided will adequately meet the needs of the department; and to develop new systems, processes, and procedures to improve the productivity of the department

·        Prepare and sign off inspection reports.

• Report on every hazard accidents and incidents
• Establish and maintain close communication within internal department, Finance and other SCM and Procurement/Services department.