Total 4 sales support specialist job vacancies in South Tangerang

About Us 

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel's digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel's digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia's digital economy.

INDICO believes in reaching beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

What you will do but not limited to: 

• Manage and optimize end-to-end procurement operational including but not limited to sourcing, tendering, negotiation, and contract management. 
• Assist in developing and implementing procurement strategies, policies, and other potential improvement to drive cost savings, efficiency, and effectiveness related sourcing activities in INDICO from time-to-time;  
• Monitor supplier performance and manage supplier relationships to drive continuous improvement;  
• Manage procurement documentation and maintain accurate records of procurement activities;  
• Collaborate with internal stakeholders to understand their needs and provide guidance and support in supplier selection and evaluation;  
• Ensure compliance with regulatory and company policies to mitigate risk;  
• Perform other duties as assigned by management; 

• Bachelor's degree in Management, Supply Chain Management, Business Management, and/or any related field. 
• Has minimum 1 year experience in Procurement, or supply chain management is preferred. 
• Fresh graduate with minimum 1 year experience are welcome to apply
• Strong in vendor management, contract management, and resource management 

• Strong analytical and problem-solving skills. 
• Excellent communication and interpersonal skills. 
• Detail-oriented with strong organizational skills. 
• Proficient in Microsoft Office applications. 
• Ability to work independently and in a team. 
• Willingness to learn and adapt to new processes and technologies. 
• Passionate about the agribusiness industry and sustainability. 

Front Office Operation

• Assist guests with check in and checkout, as well as other cashiering duties
• Review arrival lists and prepare compendiums prior to guests’ arrival and check-into system if necessary
• Welcome guests on arrival, register and issue room keys according to departmental standards and procedures
• Ensure that members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition and service. Prepare and send welcome cards and amenities to room prior to guest arrival
• Liaise closely with other relevant departments to ensure that guests requests and needs are met
• Update and maintain repeat guest history system
• Promote Inter-Hotel sales and in-house facilities according to departmental standards to maximize revenue
• Handle guests’ complaints and comments tactfully and efficiently
• Handling guests’ mails, messages, and answering of phone calls
• Maintain the privacy and confidentiality of all guests by ensuring that no details of the guests are disclosed
• Be vigilant in regard to in-house credit matters and act upon any discrepancies
• Alert Security or Duty Manager of suspicious looking person(s) / articles

Other Responsibilities

• Maintain complete knowledge of all food & beverage services, outlets and hotel services/features
• Be fully conversant with hotel fire & life safety/emergency procedures
• Attend all briefings, meetings and trainings as assigned by management
• Report for duty on time wearing clean and complete uniform at all times
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the Management of the Hotel

A Corporate Communications and Brand Management Specialist is responsible for shaping and protecting a company's reputation, enhancing brand awareness, and ensuring consistent messaging across all channels. Here's a breakdown of their typical job scope:

Corporate Communications

• Strategic Communication Planning: Develop and execute comprehensive communication strategies aligned with the company's business objectives.
• Crisis Communication: Manage and respond to crises, developing effective crisis communication plans and executing them swiftly and effectively.
• Media Relations: Build and maintain strong relationships with media outlets, proactively pitching stories and responding to media inquiries.
• Internal Communications: Develop and implement internal communication strategies to keep employees informed and engaged.
• Executive Communications: Draft speeches, presentations, and other materials for senior executives.
• Event Planning and Management: Organize and execute corporate events, such as press conferences, product launches, and annual general meetings.

Brand Management

• Brand Strategy: Develop and implement a comprehensive brand strategy, defining the brand's positioning, messaging, and visual identity.
• Brand Guidelines: Create and maintain brand guidelines to ensure consistent brand application across all channels.
• Brand Monitoring: Monitor brand reputation and identify potential threats or opportunities.
• Brand Partnerships: Collaborate with marketing and sales teams to identify and develop brand partnerships.
• Brand Measurement: Track and measure brand performance using key metrics, such as brand awareness, brand perception, and brand equity.

By effectively managing corporate communications and brand management, specialists in this role contribute to the overall success of the organization by enhancing its reputation, building strong relationships with stakeholders, and driving business growth.

• Candidate must possess at least a Bachelor's Degree, in any field.
• Excellent written and verbal communication skills
• Strong understanding of media relations and public relations
• Crisis communication skills
• Strong project management skills
• Creative thinking and problem-solving abilities
• Knowledge of digital marketing and social media
• Understanding of branding and marketing principles
• Ability to work under pressure and meet tight deadlines
• Willing to work in Tangerang, Banten

Reporting to the Commercial Director, key responsibilities include:

• Stay informed on market trends, maintain a library of sales resources, and conduct ongoing market research
• Promote and solicit business through sales trips, community networking, and maintaining relationships with key stakeholders
• Oversee internal promotions, ensuring all marketing materials are up-to-date and aligned with management standards
• Coordinate with Front Office and Housekeeping Departments to manage room reservations and customer inquiries
• Develop and execute direct mail campaigns in conjunction with the Public Relations Department to promote hotel facilities and events
• Assist in developing and implementing sales strategies to meet or exceed revenue targets
• Train and mentor junior sales team members, providing guidance on sales techniques and customer relationship management
• Analyze sales data and prepare regular reports for the Commercial Director, highlighting key performance indicators and areas for improvement
• Collaborate with the Revenue Management team to optimize pricing strategies and maximize occupancy rates
• Represent the hotel at industry events, trade shows, and conferences to expand the property's network and generate new business opportunities