Total 14 service centre manager job vacancies in south tangerang

Manage the operations of the Front Office Department by ensuring product quality standards are met and that optimum service is provided to all hotel guests according to the hotel’s and business objectives. To perform the human resource function in ensuring staff selection, training, counselling and recognition programs are adhered to in order to maximize performance standards and to adhere to guest service standards in order to maximize guest satisfaction.

• Monitor front office personnel to ensure guests receive prompt, cordial attention and personal recognition
• Supervise the Front Office team to ensure optimum occupancy and average room rate for the purpose of maximizing revenue
• Monitor Front Office, and particularly Butler personnel, to ensure LCAH members are known, as well as repeat guests and other VIPs receive special attention and recognition
• Promote internal Hotel sales and in-house facilities and monitors Front Office Marketing techniques in line with FIT marketing program
• To set up the target and drive the team to achieve upsell program on Suite, Villa, Transportation
• Maintain inter-departmental relationships to ensure seamless customer service
• Assume overall responsibility for maintaining standards to ensure furnishings facilities and equipment are clean, in good repair and well maintained
• Schedule and regularly conducts routine inspections of areas under his/her control
• Maintain knowledge of credit policies and procedures and liaise closely with Finance Department to ensure that credit procedures are properly carried out
• Know system recovery procedures
• Interpret computer reports
• Compile statistics for front office and provide reports relating to that area on the operation of Suite and Villas
• Continually check the accuracy of guest in house account
• Approve upgrades and special amenities
• Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of departmental employees
• Conduct comprehensive monthly departmental meetings to include a review of procedures and events which warrants special handling and detailed information
• Communicate to the General Manager of his/her delegate all information likely to be of interest to them such as the expected arrival and departure of VIPs and all other pertinent information
• Maintain all procedures and adheres to them within the company guidelines; in particular with emphasis on hotel credit policy.
• In conjunction with the Emergency Response Team prepare emergency procedures upon advice from relevant authority that cover such emergencies as Fire, Power Outrage, Bomb Threat, Cyclone Warnings, Tsunami, etc.
• Prepares efficient work schedule for Front Office Staff,  taking into consideration project occupancy and forecasts and any large group movements, especially those with early or late arrivals or departures.
• Works with Talent and Culture on manpower planning and management needs.
• Works with Housekeeping and Finance in the preparation and monitoring of the Rooms’ and FO budget and forecast.
• Maintain good relation with vendor and local community

Manage the operations of the Spa and Wellness in the entire Resort by ensuring product quality standards are met and that optimum service is provided to all hotel guests according to the resort’s and business objectives.  Ensuring the facilities and treatments offered continually exceed guest expectations 

To perform the human resource function in ensuring staff selection, training, counselling and recognition programs are adhered to in order to maximize performance standards and to adhere to guest service standards in order to maximize guest satisfaction.  

Spa & Wellbeing Manager would be accountable for managing the budget, forecast on revenue and expense, capital expenditure, support the Wellness program and Accor’s Planet 21. And would be responsible for maintaining all regulatory requirements. 

Liaise and work alongside team member from other Department at all times to provide the best service and Resort experience, as well as to maintain connection with outside vendor and trainer to provide wellness and wellbeing activity for our guest 

General Duties 

• Manages and organizes Spa and Wellness team whose mission is to ensure the Wellness and Wellbeing of all guest in the Resort.  This is accomplished within the scope of a budget and in conformity with well- defined management norms. 
• Responsible for planning, directing, controlling, co-coordinating and participating in the activities of all personnel engaged in Wellness and Wellbeing activities. 
• Responsible for the operation of the Spa department (including  Fitness and The Shop), overall condition and maintenance of the property, repair and up keeping of the furniture, fixtures and equipment's, installations, systems and buildings of the Spa, Wellness and Fitness Area. Both in term of assets and respect of equipment in all area. 
• Develop and maintain Spa menu that provide a wide range of appropriate treatments that would be suitable for our Resort Guest and to update this menu in a timely manner for any changes required.
• Gather information and remain fully informed of local and international trends in Spa operations, recommends new and up to date treatments as necessary for improvement  
• Develop and maintain Wellness and Fitness activities for in house guest during stay with focus on personalized program based on guest profile and needs 
• Develop and maintain the Shop as the only retail of the Resort to make sure that all items on sale are accounted for at all times, to make sure selection of item are of highest luxury standard 

Job Description:

We are looking for an experienced and visionary Lead Product Manager to oversee the development and growth of our credit product portfolio. In this role, you will lead the strategy, development, and execution of credit-related products, ensuring they meet market demands and regulatory standards. You will collaborate with cross-functional teams across product, engineering, data, risk, and marketing to drive the product vision, create innovative solutions, and enhance customer experiences in the credit space. Your expertise in credit products, combined with your leadership abilities, will be crucial in delivering products that meet customer needs and drive business growth.

Key Responsibilities:

·                Product Strategy & Vision: Define and lead the product strategy and roadmap for credit products, including credit cards, loans, lines of credit, and other financial services. Ensure alignment with business goals and customer needs.

·                Market Research & Trends: Stay on top of industry trends, customer behaviors, and competitor offerings in the credit space. Conduct market research, gather customer feedback, and analyze data to identify new opportunities for growth.

·                Cross-Functional Leadership: Collaborate with engineering, risk, finance, compliance, marketing, and operations teams to drive product development and delivery. Lead product planning sessions and coordinate across teams to ensure timely product launches.

·                Risk & Compliance Management: Work closely with risk, legal, and compliance teams to ensure that all credit products adhere to regulatory requirements, including credit risk policies, underwriting guidelines, and financial regulations.

·                Customer Experience & Journey: Lead efforts to improve the overall customer experience in the credit product lifecycle, from onboarding to repayment. Partner with UX/UI teams to create intuitive, user-friendly experiences for customers.

·                Performance Monitoring: Analyze product performance and customer feedback using key performance indicators (KPIs), and take actionable steps to optimize product features, pricing, and positioning.

·                Mentoring & Leadership: Lead and mentor a team of product managers, providing guidance and expertise on best practices in product management and credit products.

·                Innovation & Scaling: Identify and implement opportunities for innovation and product differentiation in the credit space. Scale existing products and develop new ones that cater to evolving market needs.

·                Stakeholder Management: Communicate product vision, priorities, and progress to senior leadership, and collaborate with external partners, vendors, and financial institutions as necessary.

·                Experience: 7+ years of experience in product management, with at least 3 years focused on credit products (loans, buy now pay later, etc.) or related financial services.

·                Leadership Experience: Proven track record of leading and mentoring product teams, with a demonstrated ability to manage and deliver complex projects across multiple stakeholders.

·                Credit Expertise: Deep understanding of the credit lifecycle, including underwriting, portfolio management, credit risk, and regulatory requirements.

·                Analytical Skills: Strong data-driven decision-making skills. Ability to interpret financial metrics, user analytics, and market data to inform product decisions.

·                Technical Understanding: Familiarity with modern software development practices (Agile, Scrum) and experience working closely with engineering teams on complex financial technology solutions.

·                Collaboration: Strong interpersonal skills with a history of successfully working with cross-functional teams, senior executives, and external partners.

·                Customer-Centric Mindset: Passion for creating customer-first products and delivering seamless, user-friendly credit experiences.

·                Communication: Excellent verbal and written communication skills, with the ability to clearly articulate product vision and influence key stakeholders.

·                Education: Bachelor's degree in Engineering, Computer Science, Finance, Design, or other fields from top local or overseas universities with strong academic results, MBA is a plus.

Financial Planning and Analyst will own the financial planning, budgeting and forecasting process at a company to inform major decisions made by the executive team and board of directors. The candidate will collect, prepare and analyze financial data from across the organization to create reports that provide data-driven answers to business questions.

An FP&A professional should be a business partner for the entire organization, working closely with various business units, and a strategic advisor to the CFO function. These professionals help leaders of the finance department maintain and mitigate additional costs by identifying opportunities for efficiency, savings and investment.

The ideal candidate possesses leadership capabilities, solid operational and have adequate cost-accounting background and works proactively to drive results. This person is a self-starter, flexible, has a high level of integrity and is action and goal-oriented in a fast-paced, team-oriented, collaborative environment.

Responsibilities:

• Perform budgeting and rolling forecasting the company’s future financial performance that aligns with the company’s strategic plan that sets high-level targets (revenue, net income, core strategic initiatives, etc.). The rolling forecast including forecast of the company’s performance and its direct result to the financial statements (i.e. Profit and Loss, Balance Sheet, and Statement of Cash Flow) 
• Creating custom financial models to support the budget and forecast that account for trends within the business and in the broader industry and economy that may affect revenue and profit
• Perform various financial stress tests / scenarios (e.g. for new line of business or to seek efficiency within the existing business process) to provide timely, accurate and actionable recommendations to senior management.
• Responsible for putting together board reports and management reports such as variance analysis reports, which track budget vs. actual spend by department, including collecting data from different departments, verifying and consolidating that information. 
• Proactively maintain and monitor key financial indicators—like debt-to-equity ratio and current ratio.
• Perform analysis to the financial statements to understand which product lines or services have the highest profit margin or contribute the most to net profit. This task includes breaking down the cost and revenue or profit generated by each department within the company. 
• Perform assessment for the return of the business’s investments with its working capital and finding new investment opportunities
• Provide Ad-hoc reports related to the company or business unit performance to internal and external parties as needed.

• A Bachelor’s / Master's degree in Accounting or Finance
• Minimum 5 years of working experience, with a minimum of 3 years as manager experience
• Have a background in accounting or advisory firm
• Have experience in financial industry and having knowledge in cost accounting
• Proficient in Microsoft Excel and math 
• Strong problem solving skills and willingness to perform direct work to get the job done
• Skilled at working effectively with cross functional teams
• Excellent business reporting and communication skills
• Strong business partnering skills. Business partnering skills include the ability to work well with others and understand their business priorities and goals, build a deep knowledge of the company and its processes, and turn droves of information into easily understood reports. 

Sales Manager
Through your passion and motivation, you sell memorable experience to guests who stay in your property. You are professional and knowledgeable about your property, and you build strong relationships and create bond with your guests.
What’s in it for you:
In 3-4 bullet points, showcase the benefits and perks of working at the property
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
Solicit group, transient and/or banquet business, and reach consistent achievement of sales objectives
Establish parameters, quotes and negotiate prices and seal contracts
Participate in tradeshows, conventions and promotional events
Maintain accounts, contact, activity and business details

Untuk mengelola dan mengatur manajemen Compensation & Benefit (COMBEN), performa karyawan, serta penilaian kompetensi, sekaligus menganalisis dan menjalankan hubungan industrial secara efektif.

He or She will responsible for the smooth and efficient daily operation of guest experience  and ensures that all hotel guests and visitors receive an optimum level of service and care at all times responsible for the smooth and ensures guest loyalty program receive an optimum level of service and care at all times. He or She will communicate with all Head of Department and make sure the guest receive excellence experience during their stay.

1. MENGATUR TEKNIS REVIEW PATTERN BERSAMA TEAM PATTERN DAN MERCHANDISER DAN MEMBERIKAN PENJELASAN PADA PEMBUATAN PATTERN
2. MENGATUR REVIEW SEWING DENGAN SUPERVISOR, OPERATOR, QC DAN MERCHANDISER DALAM MEMBERIKAN PENJELASAN PROSES SEWING
3. REVIEW SAMPLE YANG SUDAH SELESAI JAHIT DAN COMMENT SUDAH DIAPLIKASIKAN SEBELUM KIRIM SAMPLE KE BUYER
4. MENCARI SOLUSI PROSES SEWING YANG MUNGKIN LEBIH EFEKTIF UNTUK BULK PRODUKSI
5. MEETING DENGAN BUYER/PERANCANG DAN BERSAMA MEMBERIKAN PENJELASAN KEPADA TEAM PATTERN DAN SEWING DENGAN BENAR

As Relationship Manager, you will be part of critical role in developing and nurturing relationships with clients focused on funding and investment opportunities. This position requires understanding of funding mechanisms, and P2P market trends to offer the best financial solutions to our clients.. This role will be direct report to Head of Funding  and this role also are part of the Premium Lender team RM

Responsibilities

• Develop an action plan to achieve and exceed the revenue/new customer acquisition targets set for the year.
• Acquire new customers while constantly maintaining and upgrading the existing customer portfolio to achieve the set targets.
• Provide excellent service to customers (both existing and potential) by maintaining close relationships and managing their portfolios. 
• Advise clients on various funding and investment options, tailoring solutions to their specific needs.
• Monitor P2P market trends and regulatory changes affecting funding and investments.
• Ensure compliance with P2P regulations and internal policies.

• A Bachelor’s degree in Finance, Economics of related field from Reputable University
• Minimum of 3 years of experience in banking,P2P, or financial services with a focus on funding and investments
• Strong understanding of funding mechanisms, investment strategies, and financial markets
• Excellent networking, communication, and negotiation skills
• Proven track record in sales and client relationship management
• Detail-oriented with strong analytical and problem-solving skills

• Lead and mentor a team of software engineers, including backlog grooming, sprint planning and code reviews.

• Involved in system design discussion with Head of Engineering
• Involved in incident management, mainly in proactive and preventive initiatives.
• Drive technical projects
• Contribute technically to projects by owning services, improve code quality, improve development process, and build operational excellence.
• Work closely with the product management team & business team in product requirements and review.

• Have experience 5 years in financial technology industry is preferable

• Fast learner & good analytical thinking.
• Advanced knowledge in (according to priorities) Go
• Have exposure to architectural patterns of high-scale web application.
• Have experience with distributed storage and database systems, including SQL or NoSQL.
• Have a systematic problem-solving approach and knowledge of algorithms, data structures, and complexity analysis.
• Good communication skill, team player and comfortable working with a cross-functional team.
• Have a passion for learning, improving and contributing to projects with a strong sense of ownership.
• Have experience with TDD.
• Have experience with refactoring large systems.
• Have experience with event driven architecture.
• Would be a plus if you have experienced with Kafka, Kubernetes, Grafana, Prometheus.

Description 

About Us 

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios. As a digital platform company, INDICO aims to leverage Telkomsel’s assets and capabilities to create a flywheel effect of innovations resulting cross-sectoral digital solutions that will further empower Indonesia’s vastly growing digital economy. 

Currently INDICO is expanding its business in Agritech and Agribusiness named DFE - Digital Food Ecosystem (https://www.dfe.co.id/en). DFE presents an integrated value chain of agriculture, empowering farmers to boost efficiency and productivity. 

As the Agri Production Manager, you will be responsible for overseeing the development and operational of farm/site/factory to ensure that projects are completed on time, within budget, and in accordance with all regulatory requirements while also overseeing the operational of production. You will manage various aspects of site development including planning, execution, and stakeholder management. 

Key Responsibilities: 

• Lead and oversee daily operations of poultry management and processing factory, ensuring compliance with health and safety standards. 

• Manage supply chain logistics on-farm poultry broiler & egg and palm sugar factory. 

• Develop and implement operational strategies to improve production efficiency and quality control processes. 

• Monitor and evaluate production performance metrics, establishing KPIs to measure success. 

• Train, mentor, and develop the operations team, promoting a culture of continuous improvement. 

• Collaborate with cross-functional teams to align operational goals with the overall business strategy. 

• Conduct audits and assessments to ensure the operational procedures align with regulatory requirements. 

• Prepare and manage budgets for the operations department, ensuring appropriate resource allocation. 

• Identify and implement cost-saving initiatives without compromising quality. 

• Provide regular reports to senior management regarding operational performance and areas for improvement. 

• Bachelor's degree in industrial engineering and/or animal husbandry. 

• A minimum of 7 years of experience in operations management, specifically in poultry and/or food processing industries. 

• Experienced in opening new farm/site/factory. 

• Strong knowledge in poultry broiler and egg is a plus.  

• Understand industry standards, operational, food and safety regulations, and practices. 

• Proven experience in managing large-scale infrastructure development projects successfully. 

• Strong knowledge of local regulations and environmental laws pertaining to site development. 

• Excellent project management skills, with the ability to manage multiple projects and priorities simultaneously. 

• Strong leadership and interpersonal skills to manage cross-functional teams and stakeholders effectively. 

• Excellent communication skills, both verbal and written, for effective collaboration and reporting. 

• Analytical and problem-solving abilities, with a strong attention to detail. 

• Proficiency in project management software and tools. 

• Willingness to work in a fast-paced and dynamic environment that is results-oriented. 

• Good understanding/has experience in livestock and/or food certification processes. 

• Attractive total compensation of salary, festive allowance, and annual bonus 

• Private Health Insurance 

• Working device provided 

• Employee Development Program 

• Flexible Working Arrangement 

• Culture programs 

• Mental Health & Well-being program 

• Various club and Engagement activities 

• Anniversary Leave

Job Description:

We are looking for an experienced and visionary Lead Product Manager to oversee the development and growth of our credit product portfolio. In this role, you will lead the strategy, development, and execution of credit-related products, ensuring they meet market demands and regulatory standards. You will collaborate with cross-functional teams across product, engineering, data, risk, and marketing to drive the product vision, create innovative solutions, and enhance customer experiences in the credit space. Your expertise in credit products, combined with your leadership abilities, will be crucial in delivering products that meet customer needs and drive business growth.

Key Responsibilities:

·                Product Strategy & Vision: Define and lead the product strategy and roadmap for credit products, including credit cards, loans, lines of credit, and other financial services. Ensure alignment with business goals and customer needs.

·                Market Research & Trends: Stay on top of industry trends, customer behaviors, and competitor offerings in the credit space. Conduct market research, gather customer feedback, and analyze data to identify new opportunities for growth.

·                Cross-Functional Leadership: Collaborate with engineering, risk, finance, compliance, marketing, and operations teams to drive product development and delivery. Lead product planning sessions and coordinate across teams to ensure timely product launches.

·                Risk & Compliance Management: Work closely with risk, legal, and compliance teams to ensure that all credit products adhere to regulatory requirements, including credit risk policies, underwriting guidelines, and financial regulations.

·                Customer Experience & Journey: Lead efforts to improve the overall customer experience in the credit product lifecycle, from onboarding to repayment. Partner with UX/UI teams to create intuitive, user-friendly experiences for customers.

·                Performance Monitoring: Analyze product performance and customer feedback using key performance indicators (KPIs), and take actionable steps to optimize product features, pricing, and positioning.

·                Mentoring & Leadership: Lead and mentor a team of product managers, providing guidance and expertise on best practices in product management and credit products.

·                Innovation & Scaling: Identify and implement opportunities for innovation and product differentiation in the credit space. Scale existing products and develop new ones that cater to evolving market needs.

·                Stakeholder Management: Communicate product vision, priorities, and progress to senior leadership, and collaborate with external partners, vendors, and financial institutions as necessary.

·                Experience: 7+ years of experience in product management, with at least 3 years focused on credit products (loans, buy now pay later, etc.) or related financial services.

·                Leadership Experience: Proven track record of leading and mentoring product teams, with a demonstrated ability to manage and deliver complex projects across multiple stakeholders.

·                Credit Expertise: Deep understanding of the credit lifecycle, including underwriting, portfolio management, credit risk, and regulatory requirements.

·                Analytical Skills: Strong data-driven decision-making skills. Ability to interpret financial metrics, user analytics, and market data to inform product decisions.

·                Technical Understanding: Familiarity with modern software development practices (Agile, Scrum) and experience working closely with engineering teams on complex financial technology solutions.

·                Collaboration: Strong interpersonal skills with a history of successfully working with cross-functional teams, senior executives, and external partners.

·                Customer-Centric Mindset: Passion for creating customer-first products and delivering seamless, user-friendly credit experiences.

·                Communication: Excellent verbal and written communication skills, with the ability to clearly articulate product vision and influence key stakeholders.

·                Education: Bachelor's degree in Engineering, Computer Science, Finance, Design, or other fields from top local or overseas universities with strong academic results, MBA is a plus.

About the role

As our next Product Manager, you will get a chance to help customer problems, define product visions, and build products to scale. You will work alongside the other Product Managers, Engineering, Data, and UX designers to help Amartha to deliver innovative and delightful user experiences.

Responsibilities

• Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth.
• Create buy-in for the product vision both internally and with key external partners.
• Translate product strategy into detailed requirements and prototypes.
• Scope and prioritize activities based on business and customer impact.
• Work closely with engineering teams to deliver with quick time-to-market and optimal resources.
• Drive product launches including working with the public relations team, executives, and other product management team members.
• Act as a product evangelist to build awareness and understanding.
• Capture insights from newly released features, experiments, research, competitive analysis, and data analysis to identify trends and pinpoint the drivers behind them; Translate these insights into tactical solutions to improve the product

• At least 2 years of product management experience.
• An entrepreneurial mindset; Comfortable working in a complex and face-paced environment.
• Proven track record of managing all aspects of a successful product throughout its lifecycle.
• Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done.
• Skilled at working effectively with cross-functional teams.
• Excellent written and verbal communication skills.
• Experienced in development with agile methods.
• Plus point if you have experience working in fintech.

This position is mainly responsible to create, develop and close business and sales opportunities with the goal to continuously increase PT. Indodev Niaga Internet’s annual revenues and market share in Indonesia. Creating to closing a business opportunity includes analyzing the client's business operations and goals, and determining the best way to meet their needs in a timely and satisfactory manner. Being an Account Manager also means to develop an ongoing business relationship with our customers’ managers, or supervisors through all stages: pre-sales, during implementation, and maintenance to keep them satisfied. Account Manager shall also help in resolving any issues that might occur during the project and support there after.