Total 58 Others/Any service engineer job vacancies in Indonesia

Responsibilities:

• Perform machine installation
• Machine maintenance
• Repair machine
• Carry out analysis and problem solving
• Carry out machine quality control
• Perform functional test on the machines
• Create maintenance report
• Create a preventive maintenance schedule

As a Service Desk Engineer, you are the point of contact for end users and their operational questions, requests, and problems regarding IT services (also applications). Within the Service Desk, you are responsible for first- line solutions to problems in the IT services.

You are responsible for keeping the work environment of the end users productive. The tickets are coming in via different communication channels like phone, chat, and the helpdesk portal. If the ticket cannot be resolved, you will triage it to the right resolution group and make sure the customer’s request is solved.

What you will do

• Supporting users by telephone, chat, portal in a broad area of IT topics like workstation, applications, telephony and network;
• As the SPOC for end users, analyzing the call or ticket and determines how and with whom it can best being solved;
• Registering, solving, communicating, coordinating and following up incidents and problems;
• Communication with end users and back end departments;
• Preparing and providing information (manuals, explanations, presentation) for users and internal IT usage.

Menerima dan Menangani Pertanyaan Pelanggan: Menyambut pelanggan yang datang melalui telepon, email, media sosial, atau langsung, serta memberikan informasi yang akurat dan membantu mereka menyelesaikan masalah atau menjawab pertanyaan.

Menangani Keluhan Pelanggan: Menerima dan mengatasi keluhan atau masalah yang dihadapi pelanggan dengan cara yang profesional, sabar, dan mencari solusi terbaik untuk kedua belah pihak.

Memproses Pesanan atau Transaksi: Membantu pelanggan dalam melakukan pemesanan, pembelian, atau pengembalian barang, serta memastikan transaksi berlangsung dengan lancar.

Mencatat dan Mengelola Data Pelanggan: Memasukkan dan memperbarui informasi pelanggan dalam sistem database perusahaan untuk memastikan data akurat dan terkini.

• Menangani Keluhan Pelanggan
• Memberikan Informasi Produk atau Layanan
• Melakukan Follow-up pada Masalah Tertentu
• Mencatat Interaksi dengan Pelanggan
• Memberikan Saran dan Rekomendasi
• Menjaga Tingkat Kepuasan Pelanggan

• Melakukan proses verifikasi dokumen
• Melakukan penyortiran dokumen
• Memastikan proses sesuai dengan SLA
• Melakukan proses filing dokumentasi & Scan Dokumen

As a Service Desk Engineer, you are the point of contact for end users and their operational questions, requests, and problems regarding IT services (also applications). Within the Service Desk, you are responsible for first- line solutions to problems in the IT services.

You are responsible for keeping the work environment of the end users productive. The tickets are coming in via different communication channels like phone, chat, and the helpdesk portal. If the ticket cannot be resolved, you will triage it to the right resolution group and make sure the customer’s request is solved.

What you will do

• Supporting users by telephone, chat, portal in a broad area of IT topics like workstation, applications, telephony and network;
• As the SPOC for end users, analyzing the call or ticket and determines how and with whom it can best being solved;
• Registering, solving, communicating, coordinating and following up incidents and problems;
• Communication with end users and back end departments;
• Preparing and providing information (manuals, explanations, presentation) for users and internal IT usage.

Drafter

Some of your duties will include:

·        Responsible to utilize strong engineering tools, applicable standards and scientifically references in managing mainly but not limited environmental aspect (water, emission, energy, waste); Developing and implementing strategies to ensure the mining operations and future projects comply with all applicable environmental regulations and industry best practices, optimizing environmental performance with sustainable operation; included but not limited to engage with stakeholders, manage data, review technical documents, assist in env audit and inspection, and provide robust report.

·        To develop, support, and/or review technical standard and technical studies for new project or improvement.

·        To manage, conduct and/or support in environmental engineering projects such as energy conservation, water conservation, emission reduction, waste mitigation, reuse and reutilization

·        To be accountable for water, waste, energy, and emission inventory across project site wide

·        To conduct Life Cycle Analysis (LCA) and GHG calculation using recognized scientifically and statistical tools.

·        To conduct, coordinate, and/or support water audit and energy audit,

·        To support ESG team in preparing sustainability reports and audit (SASB, OJK, IFC, ICMM, Copper Mark)

·        To engage with internal and external stakeholders during aspect impact session, construction plan review, contractor performance review, incident investigation, audit, inspection, and government inspection.

·        Advises line management regarding regulation, data trend and evaluation. 

·        Provide required resources to manage water accounting, waste inventory, energy inventory, emission inventory.

·        Develop and ensure technical standard and procedure related with water, emission, energy, and waste comply with company and International standards (ICMM, IFC, Copper Mark etc).

·        Responsible to the material preparation in 4 aspect review for management, government, and corporate officials during weekly report, management review etc.

·        Review contractor performance and proposed plan.

·        Assist student PKL.

Job Desc:

1. Melayani informasi, permintaan dan keluhan atas jasa layanan Telkomsel bagi seluruh pelanggan Telkomsel

2. Membuat eskalasi permasalahan pelanggan yang tidak dapat diselesaikan melalui tiket Cookies atau media lain yang ditentukan kepada fungsi

3. Service Operation Support.

4. Mengidentifikasi dan mencatatkan tujuan atau permasalahan pelanggan/calon pelanggan datang ke GraPARI di aplikasi yang telah ditentukan oleh Telkomsel.

Job Req:

1. Tinggi Badan Pria min 170 cm Wanita min 160 cm

2. Pendidikan min. D3 semua jurusan

3. Usia maksimal saat rekrutasi 25 tahun

4. Berpenampilan menarik

5. Bisa berkomunikasi dengan baik

6. Bisa bekerja secara mandiri dan juga team

7. Mengutamakan kandidat non hijab (Wanita)

8. Pola pikir analitis, detail oriented dan mampu bekerja multi tasking

• Contribute to all aspects of the software development lifecycle including design, development, documentation, testing and operations
• Create code that's easy to read
• Work with your team to maintain, improve and clean your code
• Review each other's code and learn the software engineering best practices
• Deliver good quality code in a reasonable timeline
• This is a full time job and not an internship position

• Market research to identify new opportunities and new customers
• Generate innovative ideas to promote company's products and services
• Identify and analyze company's main competitors
• Develop and grow long-term relationships with customers
• Negotiate sales and close sales and service contract agreements
• Promote new product/service activities from company to order opportunities
• Responsible for and providing solutions to customer complaints
• Create weekly report for sales opportunities

• Melakukan pengawasan dan control progress pekerjaan
• Mengaplikasikan dan menjabarkan rencana kerja yang dikerjakan
• Membuat dan mengendalikan preventive & corrective maintenance program harian, bulanan dan tahunan untuk pemeliharan, perbaikan mesin, peralatan dan fasilitas produksi untuk mendukung kelancaran jalannya proses produksi
• Melakukan koordinasi dengan head office untuk target penyelesaian pekerjaan
• Melakukan identifikasi, analisa mengenai perbaikan yang dilakukan
• Melakukan evaluasi, laporan dan program kerja serta improvement maintenance department.

Responsible for the overall management as Lead Reliability Engineer to ensure effective and efficient service contract operation, principally through providing engineering and reliability support with the objective of improving overall equipment reliability, availability, and capability.

Duties and Responsibilities:

• Understand contractual requirements with respect to reliability, inventory management, and service delivery and implement plans to meet the requirements.
• Leading reliability engineer and service technicians for to perform all related work to reliability, technical and service.
• Adhere to Safety procedure and policies in accordance with safety management system. Including:
• Active participation and contribution to specific safety initiatives in meetings.
• Report all hazardous and unsafe acts.
• Actively promote positive safety culture.
• Adhere to Quality procedure and policies in accordance with the Integrated ISO Management System (9001; 14001; 45001) (where applicable) quality assurance system. Including:
• Compliance to work instructions.
• Raising corrective actions for all non-conformances.
• Identifying areas requiring improvement and / or audit
• Be responsible for reliability data management, trending, analysis and reporting. Prepare monthly, quarterly and yearly reports for internal and external stakeholders.
• Handle stock management, rationalise stock levels, optimise stock to ensure availability and control costs
• Stock control within the JC store (this includes stock issue, control of stock levels, reconditioning and reordering of stock)
• Communication with all stakeholders involved in the Alliance contract.
• Maintain the equipment & seal database and failure history using John Crane Interface Reliability Management software for all equipment within the scope of the contract.

• The person is responsible for managing and driving all Performance Plus contract related tasks and day to day activities based at assigned customer site.

• Other duties as assigned.

About the Role 

The Security Engineer plays a crucial role in Amartha. You will be the warrior who will spearhead various Information Security programs to protect Amartha from internal and external threats.

About the team

The Information Security team in Amartha is a group of dynamic, highly-analytical  individuals who are highly mindful in driving security and privacy by design within the various aspects of product lifecycle and engineering processes. We are the team who are highly passionate to be the security enabler of Amartha’s systems

Job Desc/What will you do

• Identify current and emerging technology issues including security trends, vulnerabilities and threats through various security assessment activities (including but not limited to: . penetration testing, vulnerability assessment, etc)
• Recognize complex technical issues and managing them within a fast-paced business environment
• Perform proactive investigation to analyze security weaknesses and recommend appropriate strategies
• Perform Threat intelligence activities
• Work closely with internal and external teams to implement security solutions
• Acquire and implement new technological solutions to enhance organizational security posture
• Identify, define and document system security requirements and recommend solutions
• Monitor systems for irregular behavior and set up preventive measures
• Manage bug bounty program
• Enhance the effectiveness of security related processes through automation and orchestration

Requirements

• 5+ years of related job experience
• Excellent analytical and interpersonal skills
• Ability to express technical information clearly at different organizational levels
• Having relevant certification are preferable (e.g.  CEH,OSCP, eCPPT, Ejpt etc)
• Advance knowledge in  API Security, Mobile/Application Security, Cloud Security
• Advance knowledge in security adversarial techniques, tactics, and procedures
• Experienced in conducting Static Application Security Test (SAST) and Dynamic Application Security Test (DAST)
• Experienced in scripting using Python, Bash, Go
• Highly skilled with strong hands-on experience with various security assessment tools such as Metasploit, BurpSuite, ZAP, OWASP tools, Hydra, Netsparker, Wireshark, Apktool, nikto, Cloudbrute , Kali Linux tools, Frida, MobSF, or comparable technologies
• Familiar with Cloud Platform such as GCP, AWS 
• Tools familiarity : Python, Bash, TerraFrom, Ansible, GitHub, Jenkins, Artifactory, Jira, Terraform, Git, BurpSuite, Hydra, Nessus, NMap, Metasploit, Frida, MobSF

About the role

As our next Quality Assurance, you will get a chance to help our customer, by recommending improvements, and develop automation to scale our testing process. You will actively collaborate with Product Managers, Engineering, and DevOps to help Amartha to deliver innovative and delightful user experiences.

Responsibilities

• Improving, enhancing, automating: acting as a catalyst for change and improvement in performance and quality
• Create test automation script for API and UI automation to improve the regression test efficiency
• Create load-test script to assess the scalability of our system
• Create security scan test to detect vulnerability of our system
• Analyze bugs and errors found during tests
• Recommend improvements in software to enhance user experience
• Motivate the development process for efficiency and performance
• Works together with the software developer to enhance and improve program

• Bachelor’s degree (Preferably Computer Science / Information Technology)
• Has a minimum of 3 years experience in the related field
• Experience with testing and testing automation tools: Robot Framework, Katalon Studio, Locust, Artillery, Browserstack, ZAP
• Experience with API testing automation, UI Automation, Loadtest, and Security Scan
• Knowledge and understanding of modern development techniques, branching strategies (gitflow, feature branches / flags, trunk-based development) and CI/CD
• Understanding the need for testing automation at all levels: from database to UI
• Possesses good problem solving skills (able to identify problems and find simple solutions). Able to think out-of-the-box
• Fun to work with and a team player
• Eager to learn (self-learning and from others), share and grow
• Self motivated and able to inspire and motivate people

1. Melakukan maintenance system administrator server
2. Membuat laporan Preventive Maintenance
3. Membuat laporan Corective Maintenance
4. Melakukan instalasi dan configurasi server dan storage

1. Analyze and organize raw data.

2. Build data systems and pipelines.

3. Create and maintain optimal data pipeline architecture.

4. Interpret trends and patterns.

5. Conduct complex data analysis and report on results.

6. Prepare data for prescriptive and predictive modeling.

7. Build algorithms and prototypes.

8. Combine raw information from different sources.

9. Develop analytical tools and programs.

10. Collaborate with data scientists and architects on several projects.

• Mencari relasi dan memberikan solusi produk digital yang cocok dengan kebutuhan.
• pelanggan bisnis / SME hingga terjalin kontrak kerjasama.
• Mengawal proses pre-sales, sales dan after sales pelanggan bisnis / SME.
• Mencari peluang kontrak kerjasama dengan pelanggan bisnis / SME untuk menjual produk digital.

1. Lead technical direction and design scalable, high-performance systems
2. Mentor and coach senior engineers, fostering growth and collaboration
3. Conduct code reviews and drive best practices across teams
4. Solve complex engineering problems and make data-driven decisions
5. Own key systems, ensuring high availability, reliability, and performance
6. Lead efforts during production incidents to troubleshoot and resolve issues quickly
7. Collaborate with cross-functional teams to deliver impactful features
8. Passionate to conduct RnD with latest technology in Informatics Engineering
9. Create a Design System and Implement simple Proof of Concept
10. Able to finish everything that started from RnD / submission of Design System to McEasy Infrastructure

1. Be the escalation point for any technical difficulties for the Engineering Team
2. Develop high-quality software design and architecture
3. Develop tools and applications by producing clean, efficient code
4. Perform peer code review and provide guidance
5. Support and develop software engineers by providing advice, coaching and educational opportunities
6. Make informed decisions quickly and taking ownership of services and applications at scale
7. Be a persistent, creative problem solver
8. Remain cool and effective in a crisis
9. Review and debug code

• Mencari relasi dan memberikan solusi produk digital yang cocok dengan kebutuhan.
• pelanggan bisnis / SME hingga terjalin kontrak kerjasama.
• Mengawal proses pre-sales, sales dan after sales pelanggan bisnis / SME.
• Mencari peluang kontrak kerjasama dengan pelanggan bisnis / SME untuk menjual produk digital.

About the Role 

The Senior Cloud Security Engineer plays a crucial role in Amartha. You will be the warrior who will spearhead various Information Security programs to protect Amartha from internal and external threats.

About the team

The Information Security team in Amartha is a group of dynamic, highly-analytical  individuals who are highly mindful in driving security and privacy by design within the various aspects of product lifecycle and engineering processes. We are the team who are highly passionate to be the security enabler of Amartha’s systems

Job Desc/What will you do

• Identify current and emerging technology issues including security trends, vulnerabilities and threats over the cloud-based infrastructure
• Recognize complex technical issues and managing them within a fast-paced business environment
• Perform proactive investigation to analyze security weaknesses and recommend appropriate strategies
• Perform Threat intelligence activities
• Work closely with internal and external teams to implement security solutions
• Acquire and implement new technological solutions to enhance organizational security posture
• Identify, define and document system security requirements and recommend solutions
• Monitor systems for irregular behavior and set up preventive measures
• Enhance the effectiveness of cloud security related processes through automation and orchestration

Requirements

• 5+ years of related job experience
• Excellent analytical and interpersonal skills
• Ability to express technical information clearly at different organizational levels
• Having relevant certification are preferable 
• Familiarity with Cloud Security concepts, principles, and technologies
• Familiar with Cloud Platform such as GCP, AWS 
• Experienced in scripting using Python, Bash scripting
• Familiar with a variety of DevSecOps toolkits, including Ansible, Jenkins, Artifactory, Jira, Terraform, Git/Version Control Software, or comparable technologies
• Familiar with a variety of Pentesting toolkits, including BurpSuite, Hydra, Nessus, NMap, Metasploit, Frida, MobSF, or comparable technologies
• Experience in deploying, managing, and maintaining ELK Stack
• Tools familiarity : Python, Bash, TerraFrom, Ansible, GitHub, Jenkins, Artifactory, Jira, Terraform, Git, Nessus, NMap, Metasploit

• Lead the development and enhancement of our IoT systems for advanced fleet management.
• Collaborate with cross-functional teams to comprehend system requirements and functionalities.
• Design and prototype IoT devices, focusing on sensor integration and communication modules.
• Analyze and filter data sets to provide insights that drive system improvements.
• Ensure superior performance, quality, and responsiveness of IoT devices.
• Troubleshoot hardware and software issues, and identify and implement process improvements to mitigate recurring issues.

This position is to assist Assistant Chief Engineer during daily operation within Engineering 

What you will be doing:

• Provide advice to ACE of all aspects the maintenance support, environmental controls and operational efficiency of the property
• Contribute to the hotel’s profitability by ensuring the effective management of the buildings environmental controls and energy conservation systems
• Responsible for the proper organization and functioning of the energy management function of the POMEC Department
• Recycles where-ever possible and enforces cost saving

Some of your duties will include:

·        Designing and calculations, maintaining, implementing, or improving downstream maintenance equipment products, facilities, components, or systems for industrial, commercial, or domestic purposes.

·        Performing a wide range of engineering tasks by operating computer-assisted design or engineering software and equipment.

·        Conferring with other functions, engineers, and others to discuss existing or potential engineering products or projects.

·        Ensuring that installation and operations conform to standards and technical requirements by preparing mechanical systems specifications and technical drawings.

·        Establishing construction, manufacturing, or installation standards or specifications by performing a wide range of detailed calculations.

·        Ensuring compliance with specifications, codes, or technical requirements by directing or coordinating installation, manufacturing, construction, maintenance, documentation, support, or testing activities.

·        Investigate component failures, communicating results to Operations and Associates to aid in increased levels of safe production

·        Oversee mechanical projects, new installations, including design, modifications and new installation start-ups, and shutdown.

·        Assist in developing and maintaining a preventative and predictive maintenance program

·        Writing reports and compiling data regarding existing and potential mechanical engineering projects and studies.

·        Preparing specifications for purchases of mechanical equipment and materials.

·        Estimating material, labor, or construction costs for budget preparation.

·        Directly supervise the maintenance work to ensure that plant and equipment running well to meet the milling production.

·        Set goals and coordinate the activities of with others Supervisor and Planner to ensure that schedule maintenance and emergency repairs are accomplished with minimal disruption to production schedule.

·        Ensure that adequate resources are available for meeting scheduled maintenance and repair needs.

·        Review all maintenance schedules and coordinates with other departments to assure optimal equipment and plant availability to meet business needs.

·        Responsible for supervising all grinding mechanical maintenance activities and ensuring that safe work practices are followed. Conduct periodic safety inspections.

·        Ensure compliance with mining, safety, and environmental laws and regulations