Total 3 Others/Any tech support job vacancies in Denpasar

Deskripsi pekerjaan :

• Mempelajari dan menguasai produk Perusahaan berikut sistem operasi yang digunakan
• Melakukan implementasi produk termasuk setup system, training dan supervisi kepada klien
• Melakukan implementasi di project dalam/luar kota/negeri secara teratur
• Membuat laporan pertanggungjawaban atas hasil implementasi yang dikerjakan
• Menjaga hubungan baik dengan client/customer

• Membantu team Sales Distribution Sika dan team Sales Distributor untuk melakukan penetrasi dan penyebaran produk Sika ke toko-toko maupun project.
• Melakukan visit ke project-project villa, rumah tinggal, kantor dll serta melakukan demo produk-produk kepada tukang, mandor, kontraktor, owner dll
• Melakukan demo produk di toko-toko Bangunan guna memasarkan produk yang difokuskan
• Memberikan informasi dengan jelas mengenai produk dan jasa yang ditawarkan oleh Perusahaan kepada pelanggan, baik melalui telephone maupun bertatap muka.
• Menangani keluhan dari pelanggan atas produk dan jasa yang diterimanya, serta menyelesaikannya dengan baik dan cepat.
• Menjawab pertanyaan-pertanyaan dari pelanggan dan memberikan penjelasan selengkapnya.
• Menerima setiap usulan, kritik dan saran yang bersifat membangun dari pelanggan dan menindaklanjuti upaya perbaikannya.
• Menganalisa kebutuhan dan keinginan dari pelanggan serta mengusulkan ide-ide untuk meningkatkan kepuasan pelanggan, termasuk dalam mengimplementasikan ide yang disetujui.
• Menyajikan laporan yang komprehensif secara berkelanjutan kepada atasan.

Exely is a global IT company specialising in online solutions and websites for the hospitality industry. We help hoteliers increase direct sales and automate operations. With a customer base of over 3500 properties from 56 countries, ranging from small hotels to large resorts, we are committed to providing exceptional customer service and support. Our distributed team works from 20 countries and speaks over 35 languages, providing an exceptional opportunity to share global experience.

We are currently seeking an Administration & HR Support Officer to join our team. As an Administration & HR Support Officer, you will play a crucial role in ensuring the smooth running of our office operations and providing support to our HR department. This is an exciting opportunity to contribute to the success of our company and develop your skills in administration and HR.

Responsibilities

1. Petty Cash Management & Purchasing:

• Oversee petty cash expenditure, allocating expenses among different departments as necessary;
• Monitor and reconcile petty cash transactions, ensuring accuracy and compliance with company policies;
• Prepare detailed monthly reports on petty cash expenditures;
• Manage purchasing activities, including office supplies, equipment, furniture, and other necessary goods;
• Process monthly utility and insurance premium payments, and liaise with vendors for procurement needs;
• To control Hotel unpaid invoices and following up on payments by contacting the PIC of the hotel and generating reports;
• Assist with various tax processes of the Indonesian office.

2. Employee Benefits Administration:

• Maintain and update employee records for BPJSTK, BPJS Kesehatan, and Medical Insurance;
• Register new employees with relevant benefits providers and ensure timely payments;
• Organize monthly payments for BPJS Ketenagakerjaan and BPJS Kesehatan, and annual payments for Medical Insurance.

3. Administrative Support:

• Review the business trip proposal and its compliance with company policies and assist with the business trip preparation/process;
• Review and process reimbursement submissions for business trips and other activities;
• Maintain and update the Indonesia database as necessary. 

4. HR Supports:

• Coordinate creating and delivering Welcome Packs for new employees, including vendor research, negotiation, and budget management;
• Keep the welcome pack database updated with relevant information;
• Assist the Indonesian office and HR department with other requested tasks related to Indonesian operations and HR projects.

• Bachelor's degree in Business Administration, Finance, or a related field;
• Knowledge of Indonesian labor law, tax, and regulations is a plus;
• 1+ year of proven experience in Office Management or HR Support roles;
• Proficiency in English and native in Bahasa Indonesia;
• Excellent organizational and multitasking abilities;
• Desire to develop and improve your skills on an ongoing basis, attentiveness, responsibility, passion for work;
• Proficiency in Microsoft Office Suite;
• Willingness to work full-time from Monday to Friday in the office;
• Based in Bali.

• Competitive salary based on experience;
• Medical insurance;
• Laptop and headset for work;
• Great room for growth within the company;
• Fast-paced, ever-growing start-up environment with full support from the established international team;
• Business trips across APAC region.

The vacancy provides an excellent opportunity for development in several areas (administrative and creative tasks), where you will be able to gain experience both in paperwork and communication with colleagues, customers and suppliers.

If you're ready for it, apply for the vacancy.