Total 38 technical support engineer job vacancies in cikarang selatan

• Menyiapkan kelengkapan adminstrasi/ dokumentasi untuk proyek yang sedang berjalan, proses rekonsiliasi, hingga penagihan dan pembayaran.
• Pengelolaan dan penyimpanan semua dokumentasi dan laporan terkait project.
• Penyiapan kelengkapan administrasi dan kebutuhan lainnya untuk event internal dan eksternal .

Deskripsi pekerjaan:

• Melakukan pendampingan (asistensi) Dokter Orthopedi Spine pada saat operasi menggunakan alat perusahaan.
• Membantu perusahaan meningkatkan penjualan implant Spine.

Kualifikasi :

• Usia dibawah 35 tahun.
• Minimal lulusan Diploma (D3) Keperawatan. untuk Technical Support, atau setara.
• Mempunyai pengalaman sebagai Perawat Kamar Operasi (OT), diutamakan pengalaman assistensi Dokter Orthopedi Spine.
• Diutamakan memiliki pengalaman 1 taun dikamar operasi (OT)
• Mampu berkomunikasi dengan baik kepada Dokter Orthopedi Spine pengguna alat.
• STR masih aktif berlaku.
• Diutamakan memiliki Sertifikat Bedah Dasar.
• Mampu bekerja dibawah tekanan, rajin, jujur, disiplin.

Benefit :

• Gaji diatas UMR
• BPJS Ketenagakerjaan
• BPJS Kesehatan
• Tunjangan hari raya (THR)
• Jenjang karir
• Incentive setiap melakukan pendampingan operasi
• Hari sabtu dan minggu libur kecuali ada jadwal operasi
• Apabila sabtu dan minggu melakukan pendampingan operasi, maka dapat digantikan dengan 1 hari libur

Responsibilities:

• Perform machine installation
• Machine maintenance
• Repair machine
• Carry out analysis and problem solving
• Carry out machine quality control
• Perform functional test on the machines
• Create maintenance report
• Create a preventive maintenance schedule

Deskripsi Pekerjaan:

• Memberikan dukungan teknis & edukasi ke karyawan internal di semua departemen dalam penyelesaian masalah hardware dan software.
• Melakukan instalasi & konfigurasi perangkat baru seperti komputer, server, router, access point, serta perangkat lainnya sesuai dengan prosedur dan peraturan perusahaan.
• Melakukan langkah-langkah perlindungan sistem dan pencegahan ancaman keamanan dari virus maupun malware, serta memastikan kegiatan back-up data dilakukan secara berkala.
• Melakukan proses dokumentasi rutin terkait kegiatan perbaikan yang sudah dilakukan untuk proses pelaporan dan pertanggungjawaban ke pihak Manajemen perusahaan.

1. Leadership & Mentorship:

• Lead and mentor a team of field service engineers, providing guidance on technical issues, best practices, and professional development.
• Serve as a technical escalation point for high-priority customer issues that cannot be resolved at lower levels.
• Coordinate and oversee complex installations and repairs, ensuring resources and teams are aligned to meet customer requirements and timelines.
• Ensure that all field engineers maintain high standards of service, customer interaction, and technical execution.

2. Advanced Installation & System Integration:

• Lead the installation of advanced systems and equipment, often involving complex integration with customer infrastructure, ensuring adherence to engineering specifications and quality standards.
• Collaborate with internal teams (e.g., PM, sales, onboarding team) to develop customised solutions for high-end or complex customer requirements.
• Ensure the proper configuration, calibration, and operational readiness of systems upon installation or upgrade.

3. Troubleshooting & Problem Resolution:

• Provide expert-level diagnostics and troubleshooting for critical or highly technical equipment failures, often requiring the use of diagnostic tools, Rpa or Ticketing system-based data, and AI-powered platforms.
• Manage and resolve escalated customer issues, ensuring minimal downtime and high customer satisfaction.
• Use data analytics, predictive maintenance tools and to identify underlying causes of recurring issues and address them proactively.

4. Proactive Maintenance & Performance Optimization:

• Lead predictive maintenance programs by analysing data to anticipate and prevent equipment failures before they occur.
• Work closely with customers to develop and execute proactive service plans, ensuring systems and equipment are continually optimised for peak performance.
• Conduct site surveys and audits to assess equipment conditions, making recommendations for upgrades, repairs, or improvements that enhance system longevity and customer ROI.

5. Remote Support & Digital Tools Integration:

• Use remote monitoring tools, Omnichannel app. and AI-based generated video to diagnostics and provide real-time assistance to team and/or customers, reducing the need for on-site visits.
• Ensure that the service data captured is used to create actionable insights for both field service operations and customer satisfaction.
• Assist in the integration of digital tools into daily operations, ensuring that engineers are using platforms like digital tools, ticketing systems, mobile apps, omnichannel, and diagnostic tools effectively.

6. Customer Engagement & Relationship Management:

• Establish and maintain strong relationships with key customers, acting as a trusted advisor for technical solutions and system optimization.
• Ensure customers are satisfied with service delivery by managing expectations and communicating progress throughout installations, repairs, or service events.
• Provide technical recommendations for equipment upgrades, system expansions, or new developed technologies that can help customers meet their business goals.

7. Process Improvement & Knowledge Sharing:

• Collaborate with internal teams to continuously improve service delivery processes, ensuring maximum efficiency, cost-effectiveness, and customer satisfaction.
• Lead post-service reviews to assess the success of service engagements, gather feedback, and identify opportunities for improvement.
• Contribute to the development of knowledge bases and standard operating procedures (SOPs) to improve consistency and accuracy in service delivery.

8. Health, Safety, and Compliance:

• Ensure that all field service activities comply with company policies, industry regulations, and safety standards
• Lead risk assessments for complex installations or repairs to ensure safe working conditions for both field engineers and customers.
• Promote a culture of safety within the field service team, ensuring that safety training and practices are continually reinforced.

9. Reporting & Documentation:

• Maintain accurate and timely records of all service visits, including technical issues, resolutions, parts used, and time spent.
• Provide detailed technical reports and service updates to management, including root cause analyses, maintenance schedules, and future service needs.
• Analyze service data to identify trends, potential service gaps, or opportunities for improvement in the field service operation.

Additional Skills:

Project management skills, including the ability to manage multiple priorities and ensure projects are completed on time and within budget.

A.  Qualifications:

• Minimum education: SMK (Vocational High School) in Electrical Engineering, D3 Electrical, or S1 Electrical Engineering
• Strong and adequate physical condition
• Maximum age of 30
• Expertise in low and high voltage electrical systems and electronic equipment
• Proficient in handling generators, main panels, electrical network installations, also create or develop electrical systems also blueprints.
• create, calculating and develop electrical schematics (wiring diagram, SLD, Electrical Block Diagram), as well as maintenance and repairs
• Able to work both in a team and individually
• Able to work under pressure
• Willing to handle tasks outside of electrical work that are part of the FEM (Facility, Equipment & Maintenance) division
• Willing to work in shifts and available for on-call duty outside of normal working hours
• Interview will be conducted online
• Male applicants only
• Must be domiciled in the Subang area, West Java (Prioritize for Pusakanagara, Sukra, Pamanukan, Compreng, Bojong, Ciasem and surrounding)

Preferred Qualifications:

• Strong understanding of electrical theory and practice
• Knowledgeable in electrical distribution panel assembly
• Proficient in using AutoCAD software
• Minimum of 3 years of experience
• Possession of a professional engineer certification or relevant professional qualification certificate is highly preferred (LSP/BNSP or equivalent)
• Basic understanding of pump control systems and plumbing
• Familiarity with IP CCTV systems, door access, and other automation systems
• Holder of a valid SIM A (driver's license)

B.  Job Description:

Responsibilities include:

• Developing and adhering to technical specifications and electrical engineering standards
• Integrating electrical systems with other systems, such as machinery or software, to ensure seamless operation
• Diagnosing electrical system faults, proposing solutions, and performing repairs
• Ensuring on-site electrical engineering practices comply with safety regulations and industry standards
• Repairing electrical panel boxes and cable connections
• Conducting regular inspections and general electrical maintenance

• Responsible for assisting the Chief Engineer in the overall day to day operations.
• Conform and adhere to the policies & procedures and rules & regulations laid down by hotel in order to achieve the highest levels of uniformity and guest service.
• To supervise the upkeep and maintenance of all the equipment of the company.
• Any matter which may effect the interests of hotel should be brought to the attention of the Management.
• Establish and maintain seamless co-ordination & co-operation with all departments to ensure maximum cooperation, productivity, morale and guest service.
• Provide effective support to the team to enable them to deliver effective and efficient services.
• Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
• Motivate and develop staff to ensure smooth functioning of the department.
• Ensure that the team is trained for all safety provisions.

• Design and implement customized CCTV systems based on client requirements.
• Install, configure, and maintain CCTV cameras and related equipment.
• Conduct site surveys, assessments to determine optimal camera placement.
• Support and involve in proof of concept or demo during tender presales stage and project implementation stage, if required.
• Integrate CCTV systems with other security systems, such as access control and alarm system and Building Management System.
• Provide technical support and troubleshooting for clients' CCTV systems.
• Perform regular check partner and discuss about system maintenance and upgrades to ensure optimal performance.
• Document system designs, configurations, and maintenance records.
• Train clients/ partners on the operation and maintenance of their CCTV systems.
• Stay up-to-date with the latest advancements in CCTV technology.
• Collaborate with Partner engineers and technicians on projects as needed.
• Ensure compliance with industry standards and regulations.
• Provide excellent customer service and maintain positive client relationships.
• Responsible for the detailed system design, solution completeness and support in implementation of medium to large scale IT/ Engineering projects with high complexity and within budget to comply to specifications and meet customer’s requirements.
• Support and involve in proof of concept or demo during tender presales stage and project implementation stage, if required.

• Mengevaluasi efektivitas teknologi, perangkat lunak, atau peralatan dan mesin yang digunakan saat ini untuk meningkatkan produktivitas dan kualitas teknologi terkait.
• Menganalisis prosedur dan praktik yang diterapkan saat ini untuk mengidentifikasi area yang memerlukan perbaikan.
• Berkoordinasi dengan tim teknis untuk membuat atau update sistem, perangkat lunak, atau peralatan lainnya.
• Menetapkan jadwal dan deadline tim untuk setiap project agar dapat mencapai target.

Mastering building maintenance & structur, PLC and operate CNC Machine

Have knowledge AutoCad and Ms. Office

Able to speak in English

• Develop and provide tool / transferred toll/ back up tools to support from new toy development stage through running in production stage
• Ensure tools are running as quoted in the tool plan
• Review tool and part design for any modification
• Conduct mold trial, verify and release approval document to production.

1. Work with certain parties in Manufacturing and Regional Site to develop new product in accordance with regulation Global Regulation and International Toys Safety Regulation Standards.
2. Create quality testing standard method
3. Ensure and maintain company high level reliability on toy development to meet corporate requirement
4. Prepare certification package prior to product release to production
5. Responsible to cover some QC function to support smooth production operation.

1. Develop method and process for painted new toy production.
2. Lead for piloting new toy and ensure the process is proper based on methods, tools, layout and process buyoff.
3. Contribute on design tooling and machinery for painted part accessories of new toys to achieve
4. Improve automation technology within process engineering with focusing on safety, quality, reliability and productivity.

1. Establish proven method of new product which can be produced in Mass production
2. Involve in molded part and accessory development.
3. Establish and release internal documents to support the product specification until material procurement

• Providing IT Support for Bosch Indonesia users following IT Service Management processes
• Operation of End Client Devices (IT Fleet Management and Manage Print Services), including of support and troubleshooting for all Bosch Indonesia locations
• Supporting Bosch Indonesia colleagues in their role as Local IT Infrastructure Partner and Local Services Support roles.

• Designing steel structure for Pipe rack and Equipment support structure for Oil/Gas and Petrochemical Plant in EPC Project.
• Providing calculation to design steel structure for Pipe Rack and Equipment support structure.
• Designing the modularization steel structure pipe rack and equipment steel structure is preferable.
• Experience in using STAAD PRO on the design for steel structure.

• Full understanding of international codes and standards such as IEC, IEEE, ANSI, NEC, NEMA.
• Comprehensive knowledge of electrical design philosophy (system and construction design).
• Understand power system analysis and proficient in operating ETAP tool for load flow, short circuit, motor starting, transient study, harmonic analysis, and power factor correction.
• Familiar with Microsoft Office and Word.
• Working with responsibilities includes preparing & reviewing specifications, datasheets, load lists, requisitions, technical bid evaluations, calculations, BM & BQ, reviewing drawings, and vendor documents.
• Thorough understanding of electrical equipment testing and inspection.
• Strong capability in schedule and design quality control.
• Capable of working in a project team.
• Construction work experience.

• Designing foundation for Buildings, Pipe rack, Equipment support, Equipment foundation such as Tanks, Vertical & Horizontal Vessels for Oil/Gas and Petrochemical Plant in EPC Project.
• Providing calculation to design foundation.
• Fluent in English (writing and speaking).
• Capability to use MAT3D and Foundation3D software is preferable.
• Capability to conduct foundation dynamic analysis is preferable.

• Experience in several package / machinery equipment such as Nitrogen generation package, Air dryer package, Water treatment package, Chemical injection package, Process package, Marine loading arm, Overhead crane, and Solid handling equipment.
• Understand in Electrical, Instrument and Control requirements, process parameter in package equipment.
• Having several years of experience as a requisition engineer who has the role and responsibility for handling the equipment and materials.
• Preparation and update of the engineering documents and material requisition, Vendor inquiry and Technical Bid Evaluation, V-Doc review,
• Coordination with various internal disciplines including Vendor HAZOP and 3D model review, resolution of technical issues with the vendors, etc.

• Willing to be assigned to Project site as Civil Field Engineer
• Capable to conduct simple analysis for foundation and structure
• Capable to review bar bending schedule
• Capable to use STAAD PRO

• Capable for developing Conceptual Flow Diagram /Operation Sequence of HVAC system for Technical Building (such as Substation and Control), Laboratory, Office, and other industrial building.
• Capable with good communication with other discipline (E&I) to get design information for basis developing HVAC design system and coordination with them for interface design installation.
• Capable and understand the HVAC Cooling Load Calculation and then make necessary adjustment if needed.
• Capable review product HVAC of vendor document such as: drawing, control panel, method statement, and commissioning.
• Capable and understand the requirement/material of HVAC Equipment such as: Air handling unit, Air cooled condensing unit / Air cooled water chiller, Fan / Pump, etc.
• Capable for project Scheduling of HVAC scope: develop project schedules, set milestones, and monitor the progress of each task to ensure timely completion.
• Has knowledge HVAC product brand in Indonesia.
• Experience in HVAC system for Building Modular is advantage.
• Willing to be assigned at project site to handle HVAC System Completion Work, Pre-commissioning, and Commissioning of HVAC work.

• Minimum 8 years working experience in Oil & Gas Engineering design including a minimum 5 years working experience in C&A Engineering design work in onshore and/or offshore oil & gas projects.
• Shall have experience in carrying out Detailed Engineering.
• Shall have a thorough knowledge of the use of codes, standards and practice applicable to API, IEE, and IPF classification, selection of instruments and control/safety/fire and gas systems.

• Fully Understanding the International code and standards such as IEC, IEEE, ANSI, NEC, NEMA.
• Fully Understanding electrical philosophy in design (system and construction design).
• Power System analysis in ETAP for Load Flow, short circuit and motor starting, Transient Study, Harmonic, power factor correction.
• Familiar with general Microsoft office.
• Working with responsibilities review specification, datasheet, load list, requisition, technical bid evaluation, calculation, BM & BQ, review drawing, vendor document.
• Fully Understanding electrical equipment testing and inspection including in Pre-/commissioning stage.
• Strong capability with schedule and design quality control.
• Capable to work in one project team
• Construction Work experience
• Able to work in a remote areas (project site)

• Capable to provide assessment regarding soil condition for the project
• Capable to provide soil investigation work specification, calculate soil and pile bearing capacity for shallow and deep foundation
• Capable to conduct slope stability analysis
• Capable to conduct deep excavation study and calculation
• Capable to conduct analysis and recommend best soil improvement technique
• Familiar with Geotech software such as Plaxis, All Pile, Geo 5 and any other geotechnic software

• Capable for foundation design
• Capable for steel structure design
• Capable for building design
• Capable to use STAAD Pro