1. Menjawab pertanyaan yang mungkin dimiliki pelanggan tentang produk dan layanan perusahaan.

2. Melayani dan melakukan penawaran pada pelanggan.

3. Memberikan tanggapan yang tepat untuk masalah pelanggan dan berusaha menyelesaikannya dengan cepat dan tepat.

Menangani keluhan, pertanyaan, atau masalah yang dialami pelanggan dengan profesional dan ramah.

Meningkatkan promosi dan pemasaran toko melalui media sosial, website, atau platform lainnya.

Menambahkan, mengedit, dan menghapus produk yang dijual di toko online.

Menyediakan deskripsi, foto, harga, dan stok produk yang akurat dan menarik.

Menjawab pertanyaan dan keluhan pelanggan melalui chat, email, atau telepon.

Memproses pesanan, pembayaran, pengiriman, dan pengembalian produk.

Memonitor dan menganalisis performa toko online, seperti jumlah pengunjung, penjualan, ulasan, dan rating.

Menerapkan strategi pemasaran dan promosi untuk meningkatkan penjualan dan loyalitas pelanggan.

Menjaga keamanan dan privasi data toko online dan pelanggan.

Menjalin kerjasama dengan pihak-pihak terkait, seperti supplier, kurir, platform e-commerce, dan media sosial.

Membina hubungan baik dengan pelanggan, supplier, dan mitra kerja lainnya.

To maintain a client service orientation by managing the day-to-day administration of client service and coordinating on analysis and reporting of assigned research projects.

RESPONSIBILITIES

Client Servicing

• Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management
• Assist senior staff in delivering quality services to clients and ensure the services provided to clients are timely and precise according to client business needs and specifications and at the same time meeting the company's quality standards
• Communicate client needs to appropriate team members or stakeholders
• Provide research, administrative and operational support to senior staff
• Be directly accountable for work conducted for their nominated clients in terms of analyses, charting, etc

Functional / Technical

• Maintain an accurate and up-to-date knowledge on research techniques and applications
• Integrate multiple data sources to answer business issues
• Perform quality checks on all reports for alignment to request, accuracy and correctness
• Ensure standard operating procedures within area of responsibility are observed
• Recommend improvements in work processes within area of responsibility

Menangani keluhan, pertanyaan, atau masalah yang dialami pelanggan dengan profesional dan ramah.

Meningkatkan promosi dan pemasaran toko melalui media sosial, website, atau platform lainnya.

Menambahkan, mengedit, dan menghapus produk yang dijual di toko online.

Menyediakan deskripsi, foto, harga, dan stok produk yang akurat dan menarik.

Menjawab pertanyaan dan keluhan pelanggan melalui chat, email, atau telepon.

Memproses pesanan, pembayaran, pengiriman, dan pengembalian produk.

Memonitor dan menganalisis performa toko online, seperti jumlah pengunjung, penjualan, ulasan, dan rating.

Menerapkan strategi pemasaran dan promosi untuk meningkatkan penjualan dan loyalitas pelanggan.

Menjaga keamanan dan privasi data toko online dan pelanggan.

Menjalin kerjasama dengan pihak-pihak terkait, seperti supplier, kurir, platform e-commerce, dan media sosial.

Membina hubungan baik dengan pelanggan, supplier, dan mitra kerja lainnya.

• Membuat jadwal Pasang dan Service untuk teknisi
• Melakukan follow up kepada konsumen
• Membuat laporan atas keluar masuk material
• Membuat laporan Pemakaiaan material atas suatu project
• Melakukan Stok Opname Material 

• Develop and update departmental SOP Manual, detailing standards of performance, Policies and Procedures and service standards pertinent to the efficient operation of the kitchen in accordance to Hotel’s policies, standards and municipality requirements.
• Work with Senior Culinary team and is responsible for the team to develop new menus and product development supported by detailed analysis and accurate costing
• Supervise Senior Culinary team to run their kitchens at high quality level whilst maintaining acceptable food cost
• Work closely with Executive Steward to ensure that kitchen areas are kept clean and orderly.  Manage organization and cleanliness of departmental areas by conducting weekly walk through
• Ensure that high level of food safety management and precautions with regards to the hotel food safety and hygiene standards (HACCP) are adhered to in the department
• Monitor food standards in each Outlet and Banquet
• Ensure that all departmental reports, schedules, standard recipes, menus, food presentation photographs and correspondences are completed in an accurate and timely manner
• Identify market needs and trends in terms of food menus for both hotel guests and the local market
• Monitor and analyse menus and products of competitive restaurants and other hotels' Banquet Departments
• Interact with management of other departments within areas of responsibility to foster and maintain effective working relations with them
• Meet and interact with representatives of the local community and potential guests as required
• Attend all briefings, meetings and trainings in absence of Executive Chef.
• Maintain a high standard of personal appearance and hygiene at all times.
• Perform other reasonable duties assigned by the assigned by the Management of the Hotel in absence of Executive Chef.

What You'll Do

• Research and identify key influencers across multiple digital platforms to build powerful brand experiences online
• Growth and expand AnyTag Marketplace and fulfil the target as required by Management. 
• Conduct negotiation about Influencer pricing and maintain profit
• Implement influencer engagement campaigns by liaising and coordinating with influencers and bloggers on their requirements, timeline, and deliverables. 
• Coordinate and work closely with sales team for influencer inquiries that best cater the brand

Who You Are

• Bachelor's Degree
• Good command of English 
• 2+ years of experience in influencer business, preferably candidate who involve in campaign with Influencer and YouTuber and has experience working with Agency. Has experience with Brand Ambassador project would be great
• Negotiation skills to internal team and external parties. 
• Great in arranging campaign's budget and timeline
• Work enthusiast and has proven record in doing client's project (brand & agency)
• Showing interest in working by team, proactive and communicative
• Result-oriented and detail-oriented

- Support sales project / inquiry

- Melakukan proses administrasi seperti membuat quotation, Sales Order (SO), dan Delivery Order (DO)

- Mengawasi dan mengecek secara berkala stock produk

- Mengawasi dan memastikan proses pengiriman produk ke customer tepat waktu

- Membantu pembuatan manual book

- Membantu Admin Project SAP.

- Membantu pembuatan Flowchart

- Membantu admin pembuatan Blueprint

- Membantu admin pembuatan documents End to End Business Process

- Membantu Admin & Monitoring e-Service SAP (Ticketing)

- Analisa dan dibutuhkan skill technical dari background IT/SI

• Bertanggung jawab atas pencapaian target transaksi, penjualan dan akuisisi toko yang telah ditetapkan.
• Berinisiatif tinggi untuk mencari toko-toko yang bisa menjadi target akusisi demi mencapai target.
• Bertanggung jawab untuk mengembangkan pasar baru.
• Bertanggung jawab untuk terus meningkatkan pengetahuan atas produk yang dijual.
• Bertanggung jawab untuk memperkenalkan aplikasi kepada customer (toko) dan membantu customer agar dapat menggunakannya dengan lancar.
• Membina hubungan baik dengan customer dan selalu siaga setiap saat dalam membantu segala permasalahan operasional/teknis yang dihadapai customer saat pembelian dan pengiriman barang.

Requirements:

• Candidate possess at least Bachelor's Degree
• At least 3 years experience in Architecture industry
• Competent Revit Architecture user (please update your "Skills" & "About Me" section to include this) – non user will not be considered
• Able to speak and write in English
• Rendering skill is a plus

Notes:

• Please upload your CV in English
• Interview will be conducted in English
• Shortlisted applicants will be required to pass our Revit test

• Support the development of a Event’s strategy and direction, through idea generation to enrich the value proposition Informa Markets provides

• Support the design of the Event experience, ensuring a high-quality level of delivery in support of the Event’s strategy and customer needs

• Develop deep industry knowledge through internal and external relationships

• Develop and improve the customer experience at each Event, ensuring feedback is collated, highlighted and incorporated  

• Build Event loyalty with customers in understanding both specific and wider market needs, feeding trends / issues back into the Event Manager as input to Event strategy

• Liaise with Sales, Marketing and Operations teams to ensure all elements of the Event are in alignment to set up for success

• Negotiate with venues and suppliers together with Operations and Procurement for Event specific requirements

• Support the on-site delivery and setup, supporting logistics for exhibitors and team members

• Support the Event Manager in overseeing the Event floorplan

• Support the financial planning for the Event, working closely with the Event Managers

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

The Role

You will have the front-seat experience and exposure in impacting women across the country by the awareness you will be initiating through influencers & community reach out, campaign and offline events. The role will be the liaison for influencer partners, brand partnerships, campaign and event management. Additionally, a collaboration between internal cross-functional teams and focused on best practices and needs across deliverables. Reporting to Assistant Marketing Manager and working closely with the Indonesia and HQ Brand team, you will play a pivotal role for Love, Bonito’s growth and market expansion through owning the mindshare of women across Indonesia.

Main Responsibilities

KOL 

• Build thoughtful influencer campaign planning based on campaign objective and performance target both for branding and sale campaign.
• Analyze and generate performance report for influencer campaign in weekly basis and suggest key initiatives to optimize performance.
• Handle end-to-end execution of influencer seedings with the help of a PR intern.
  This includes: generating weekly influencer catalog, KOL outreach & fee negotiation, request clothing delivery, sending out KOL brief and unique links to monitor posting’s quality.
• Active in researching and suggesting new potential influencer names that matches to brand’s profile.
• Foster genuine and lasting relationships with LB’s KOL pools through planning monthly KOL birthday kit and care package, prompt in assisting KOL’s request and be the representative of LB or first point of contact to KOL in offline events.
• Be highly collaborative with the internal cross-department (especially Creative team, Operations & Merchandising team) to ensure a smooth delivery of influencer campaigns. 
• For special projects that require sending PR kit to KOL, ideate concept of PR kit including products to be featured and liaise with creative team for production.
• For special projects, conduct KOL research and suggesting list of potential KOL for new market or geographical penetration.

Brand Partnership & Community

• Under manager supervision, be the timeline and project manager for offline events – including but not limited to press events/ collection previews, influencer networking sessions, and VIP events.
  Project manager scope include, but not limited to:
  -Planning out of the box and on-trend offline event concept and flow
  -Assign relevant event hosts (KOL/ LB Community)
  -Production timeline management
  - Be the main point of contact to cross departments and event vendors
  - Be the main point of contact pre and during event day
  - Conduct post-mortem event report based on agreed event metrics
• Actively scoping for new brand partnership and/or external potential partners to work with to drive brand awareness in the market.
• Maintain and foster relationships with existing brand partners from national to local-city reach from digital-to-traditional corporations/ individuals.
• For special projects, conduct community research for new market or geographical penetration.
• Generate copywriting for PR-related marketing collaterals: translating press releases, greeting cards, event collaterals, others. 

Requirements & Experiences :

• Bachelor’s Degree in marketing, public relations, communications, or related studies.
• 2-3 years working in Marketing, Agencies, PR, communication, advertising, or other similar roles
• Advocate of the female voice
• Experience in industry such as Brand / Retail Fashion / Digital Agency / Ecommerce 
• Great copywriting skills both in English and Bahasa Indonesia
• Experience in project management will be a plus 
  

What you should be :

• A passion and genuine love for people.
• Previous experience of working in KOL management related role from lifestyle/ beauty/ fashion brand or digital agency stand point
• A passion for all things marketing, especially PR and community 
• A fast learner, possesses strong events management skills.
• A self-starter, proactive, and hands-on approach. Get it done right and fast!
• Exceptional interpersonal, communication, and presentation skills to influence the community and internal stakeholders.
• A team player, flexible, and able to adapt to changes.
• Ability to think both strategically and tactically with exceptional attention to detail.
• Strong project management, events planning, and execution abilities.
• Creative and discerning in coming up with ideas / initiatives for the community that they will enjoy.
• A fun, energetic, and charismatic personality.
• Ability to manage multiple projects and work in a fast-paced environment.
  

1. Melakukan seluruh proses administrasi
2. FIling dokumen dengan rapi
3. Input data di system
4. Membuka PO
5. Mencari dan menghubungi vendor
6. Bertanggung jawab terhadap inputan inventory dan gudang

Deskripsi Pekerjaan :

• Membuat penawaran harga sesuai permintaan dari team sales
• Membuat database customer yang diberikan oleh team sales
• Membantu segala kebutuhan team sales untuk tercapainya target penjualan
• Berkoordinasi dengan bagian produksi mengenai proses pengerjaan produk yang di pesan oleh customer
• Berkoordinasi dengan bagian pengiriman mengenai proses pengiriman produk yang dipesan oleh customer

Tanggung Jawab:

-      Mengelola keuangan & akuntansi Perusahaan

-      Membuat laporan bulanan & tahunan

-      Bekerja sama dengan baik dengan anggota tim lainnya

-      Tanggung jawab terkait keuangan dan administrasi lainnya, bilamana dibutuhkan

• Menjual / mempromosikan produk2 yang ada di hotel
• Membuat perencanaan pemasaran
• Menjaga hubungan dengan relasi yang pernah mengadakan event2
• Melakukan telemarketing ke semua segment pemasaran
• Bisa bekerja dalam tuntutan target yang dicapai
• Membuat kontrak kerjasama pada setiap segment yang ada
• Dapat bekerja sama dengan tim maupun sendiri
• Mempunyai komunikasi yang baik

Responsibilities:

-       Able to handle full set report in accounting (AP, AR, Bank, GL, Inventory)

-       Understand Indonesia taxes regulation (Income Tax)

-       Able to operate tax system e-spt is a plus

-       Able  to prepare cash flow and cash forecast

-       Understand Bank Indonesia reports

-       Having high anthusiasm for learning

-       Able to work in team

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here:

https://www.home.teleport.asia/ 

A DAY IN A LIFE

As a start-up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics

• Conduct market research to identify selling possibilities and evaluate customer needs
• Actively seek out new sales opportunities through cold calling, networking and social media
• Prepare and deliver appropriate presentations on products and services
• Negotiate/close deals and handle complaints or objections
• Collaborate with team members to achieve better results
• Acting as a point of contact between customers and companies
• Negotiating terms of sales and agreements and closing sales with customers
• Gathering market and customer information to figure out the customer's needs

• Bachelor’s or master’s degree with a concentration in advertising sales or business administration preferred
• At least five (5) years of industry sales experience
• Proven experience as a Sales Executive or relevant role
• Strategic leadership ability
• Fast learner and passion for sales
• Proficiency in English
• Self-motivated with a result-driven approach

Kualifikasi:

• Pengalaman di bidang Sales

• D3/S1 Jurusan Teknik, terutama Teknik Kimia.

• Usia maksimal 35 tahun 

• Di utamakan berpengalaman di bidang Chemical, Mining, Foundry, Metal Casting dan industry terkait

• Bersedia ke Lapangan dan travel ke tempat pelanggan

• Memahami bahasa Inggris / Mandarin menjadi nilai plus

• Berbadan sehat

• Disiplin, tegas dan bertanggungjawab.

• Mampu bekerja dalam team dan siap mengikuti pengaturan Perusahaan

Tugas dan Tanggung Jawab

• Menjaga dan mengelola hubungan pelanggan

• Membaca, memprioritaskan, dan menanggapi pertanyaan pelanggan melalui obrolan langsung, email, panggilan  telepon, dan posting media sosial

• Membedakan keinginan dan masalah utama pelanggan 

• Menggunakan pengetahuan pelanggan Anda untuk membantu mengoptimalkan proses keterlibatan pelanggan dan berkontribusi pada strategi produk

• Mendukung operasi proses pembayaran, bilamana di perlukan

• Memverifikasi dokumentasi pelanggan dan membimbing mereka melalui proses orientasi

• Mampu mengembangkan pangsa pasar dan membuka pasar baru

. Bisa segera bergabung

ABOUT YOUR ROLE:

You will coordinate activities with cross-functional teams to meet business needs and customer requirements. This is a contractual role for 6 months.

YOUR RESPONSIBILITIES WILL INCLUDE:

• Handle material slitting planning, and ensure sufficient orders are released to production, optimizing capacity.
• Coordinate material arrival for production planning to ensure smooth operation and continued customer supply.
• Follow up shortages/upsurge with Planner on ETA and escalate issues affecting customer delivery.
• Monitor aging stock, clear aging stock/samples, slow-move inventory and write off requests.
• Monitor and update daily basis shipment schedule and coordinate activities with Logistics, Warehouse, Production Planner, and Customer Service as required.
• Tracking Return Goods and CN/DN issuance.
• Ensure accurate and prompt information flow to the internal team daily to ensure requests are responded to timely.
• Liaise with transporters on customer delivery arrangements.
• To ensure sample requisition is fulfilled.
• Back up to other OF team members during their absence.

Kriteria

- Usia Maksimal 35 Tahun

- Minimal Lulusan D.III

- Dapat Mengoprasikan Komputer

- Memiliki Ketelitian 

- Berpengalaman minimal 1 Tahun dibidang yang sama

1. Job Desk :

- Membuat Penyelesaian Biaya Operasional Keagenan

- Monitoring Biaya

- Menyusun Lampiran Biaya

1. Berkomunikasi dan bernegosiasi dengan klien dan calon klien
2. Melakukan riset pasar untuk mengidentifikasi potensi dan kebutuhan konsumen
3. Membuat dan mencapai target penjualan.
4. Meninjau dan menganalisis penjualan perusahaan.
5. Mengembangkan peluang bisnis baru dan strategi penjualan.

Menjalin komunikasi dengan customer

Menerima orderan barang dari customer

Melakukan administrasi barang masuk dan barang keluar

Melakukan penagihan kepada customer

Melakukan tugas-tugas yang diperintahkan atasan

At Community Activation, our objective is to create authentic, relevant and relatable user-generated content with our Key Opinion Buyers who include our mothers, women and dads in the Supermom Community!

Project Based - Community Activation will focus on :

• Monitoring and activating user and community to persuade them to join our campaign.
• Utilize data-driven insights to optimize campaign performance, increase engagement, and maximize ROI.
• Oversee content development, ensuring it aligns with both client goals and audience preferences.
• Monitor campaign performance metrics and generate reports highlighting key successes, insights, and recommendations.
• Leverage analytical tools to assess UGC engagement levels, brand mentions, and overall campaign impact.

• Minimum of 1 year of experience in community activation, digital marketing or social media management, ideally in an agency setting. Fresh graduates are welcome to apply.
• Demonstrated skill in project management
• Excellent communication and interpersonal skills.
• Ability to develop and implement data-driven strategies.
• Proficient in Bahasa Indonesia, preferably able to speak and write in English as well
• Available to work on a freelance contract for 3 to 6 months, Onsite in Menara Sentraya Blok M, with a working arrangement from Monday to Friday, 9 AM to 6 PM.