Key Responsibilities:

1. Server and Wi-Fi Management:

• Oversee all aspects related to server Wi-Fi and liaise with service providers to ensure optimal performance.

1. IT Resource Management:

• Create and maintain records for IT arrangements, including laptops, internal systems (Wi-Fi, CCTV, printers), and any studio room setups in future offices.

1. Onboarding Support:

• Prepare and install applications on laptops for new joiners and ensure mobile devices are set up.

1. PBX Management:

• Manage PBX systems and monitor associated costs.

1. Employee Offboarding:

• Assist with checking laptops for resigning employees and arrange necessary forms.

1. Collaboration with Third Parties:

• Work with vendors for internet services, printers, CCTV, and telecommunication needs, including:
• Internet problem resolution.
• Requesting XL phone numbers.
• Ordering laptops and managing equipment repairs.
• Overseeing live streaming bandwidth and ensuring service continuity.

1. Vendor Supervision:

• Supervise vendor performance regarding Wi-Fi connections or related to the technical issue

1. Licensing Management:

• Manage software licenses , including:
• Shutterstock
• Microsoft (various accounts)
• Adobe (4 accounts)
• Emplifi/Social Baker
• SimilarWeb
• Supermetrics
• Sprout Social
• Envato
• Domain and Hosting (Anymindgroup.co.id and others)

1. Troubleshooting and Support:

• Check conference rooms and printers for issues, including connectivity problems and supplies 
• Assist team members with scanning and printing installation and errors

10. Provide Technical Assistance:

• Resolve hardware and software concerns across various platforms, including Windows, macOS, and mobile devices.

What You'll Do

• Creating report for all digital marketing campaign : Influencer marketing, and paid media buying.
• Research, perform benchmarking, analyze data, and help make recommendations.
• Work closely with Digital Marketing team to gather data and information due to creating the analysis
• Monitoring market trends so that can bring some recommendation for the report
• Understand the campaign and the client very well in order to prepare the appropriate report
• Maintain the deadline for the report generation
• Produce data visualization with a strong storytelling element.
• Develop a market insight / market trend due to help the Digital Marketing team for supporting data while on pitch

Position Type :

Type Of Hire :

Education Desired :

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the role:

As a Sales Executive - Quota Carrier, you’ll be part of a team of self-motivated, high achieving sales professionals helping enterprise financial services companies grow their businesses and deliver world-leading solutions to their clients. By providing industry-leading solutions, you’ll drive some of the most exciting new technology in fintech while advancing the way the world pays, banks and invests.

What you will be doing:

• Sells products and/or services and develops new account relationships.

• Solicits and maintains network of prospects.

• Initiates contact with prospective customers to sell targeted FIS products and/or services.

• Works as a member of a sales team to sell assigned products or services to identified key accounts

• Demonstrates product knowledge including various solutions, markets and competitive intelligence.

• Prepares and presents proposals to clients utilizing FIS resources and tools.

• Negotiates, structures and closes “deals” that meet customer expectations and FIS’s ability to deliver; utilizes appropriate company resources per the resources plan to provide product marketing support or specialized product sales expertise.

• Assists in the development of sales plans and strategies.

• Meets sales goals and objectives.

• Other related duties assigned as needed.

 What you will need

• 10+ years experience in Sales

• Strong experience selling to FSI Industry

• Strong experience selling software or solutions

• Strong experience in either Payments or Core banking solutions preferred

• Experience in successful sales and complex deals/contract negotiations with Major banks preferred

• Relentless persistence to overcome the challenges that face successful high-performing sellers

• Strong collaborative skills with leading presales and professional services colleagues

• Pipeline hygiene using Dynamics to secure the support of FIS leadership to work with you to overcome sales challenges

What we offer you:

• At FIS, we are as committed to growing our employees’ careers as our own business. We offer:

• Opportunities to innovate in fintech

• Inclusive and diverse team atmosphere

• Professional and personal development

• Resources to contribute to your community

• Competitive salary and benefits

#LI-NS1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

The Sales Executive is responsible for driving leasing activities and maximizing occupancy rates for office buildings. This role involves identifying and engaging potential tenants, negotiating lease agreements, and providing exceptional client service to enhance tenant retention. The ideal candidate will possess strong sales skills, market knowledge, and a proven track record in commercial office leasing or leasing/sales of other high-rise commercial buildings within the hospitality industry.

Key Responsibilities :

1. Tenant Acquisition & Lead Generation

• Proactively source potential tenants through canvassing, networking, cold calling, and industry events.
• Conduct property tours for prospective tenants, highlighting key features and benefits of the office spaces.
• Build and maintain a robust pipeline of leads through market research and strategic outreach.

2. Leasing & Sales Activities

• Negotiate lease terms and conditions with prospective tenants to meet occupancy goals.
• Prepare and present leasing proposals, term sheets, and lease agreements.
• Collaborate with the legal team to finalize leasing documents and ensure compliance with company policies.

3. Market Analysis & Strategy

• Analyze market trends, competitor offerings, and client needs to refine leasing strategies.
• Provide insights and recommendations for pricing, promotions, and tenant incentives based on market data.
• Prepare detailed reports on occupancy rates, leasing activities, and market conditions for management review.

4. Client Relationship Management

• Establish and maintain strong relationships with current and prospective tenants.
• Address tenant inquiries, resolve issues promptly, and provide high-quality customer service.
• Utilize CRM tools effectively and demonstrate agility in using technology and analytical approaches.

5. Collaboration & Coordination

• Work closely with the marketing team to develop promotional materials and campaigns for available office spaces.
• Collaborate with the Tenant Relations Team to hand over premises to tenants, ensure satisfaction, and gather feedback for service improvement, as well as facilitate a smooth transition from Sales to Tenant Relations.
• Coordinate with property management to ensure spaces are ready for viewing and meet tenant requirements.
• Partner with external brokers and real estate agents to expand the reach of leasing activities.

5. Reporting & Documentation

• Maintain accurate records of leasing activities, client interactions, and market data systematically.
• Prepare regular reports on leasing performance, including occupancy rates, lead generation, and deal closures.
• Assist in the development of annual leasing plans and sales targets.

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum 2 years of experience in sales or leasing, preferably in the real estate or commercial leasing sector.
• The preferred candidate should have a minimum of 2 years of experience in office building or other commercial real estate leasing, sales, or tenant relationships, preferably within the hotel or hospitality industries.
• Experience as a property agent would be advantageous.
• Excellent communication and interpersonal skills, with the ability to build rapport with clients.
• Strong negotiation skills and customer-oriented mindset.
• Fluent in English, with proficiency in Bahasa Indonesia.

Responsibilities:

We are seeking a motivated and results-driven Associate Telemarketing professional to join our team. The Associate Telemarketing role involves generating leads, scheduling appointments, and promoting our financial products and services through outbound calls. This position requires excellent communication skills, a customer-focused attitude, and the ability to engage potential clients in meaningful discussions about their financial needs.

Key Responsibilities:

• Conduct outbound calls to prospective clients to introduce the company's financial products and services.
• Contact leads and convert them into clients.
• Identify potential prospects and evaluate their needs based on financial goals and investment interests.
• Schedule appointments for potential clients to meet with Financial Advisors or Sales Representatives.
• Provide basic information about financial products and address initial inquiries accurately and professionally.
• Record client interactions and update contact information in the company’s CRM system.
• Follow up with prospects and maintain a pipeline of potential clients.
• Handle client complaints to ensure a positive experience and foster interest in the company's offerings.

Experience:

• 1-2 years of experience in telemarketing, customer service, or sales, preferably in the financial services industry.

Education:

• Minimum high school diploma or equivalent; a bachelor's degree in Business, Marketing, or a related field is an advantage.

Skills:

• Exceptional verbal communication and listening skills.
• Strong interpersonal abilities with a professional and friendly telephone demeanor.
• Target-oriented with the ability to achieve and exceed goals.
• Familiarity with CRM software and basic computer proficiency.
• Knowledge of financial products (e.g., stocks, bonds, trading platforms) is preferred but not mandatory.

• Competitive base salary with commission and bonus structure.
• Comprehensive training on products and telemarketing best practices.
• Supportive team environment.

This position is responsible for delivering administrative assistance to the Corporate Talent & Culture teams whilst providing ongoing support with the implementation and management of Talent & Culture processes across Middle East, Asia and Pacific. This role will focus on streamlining administrative operations, to deliver continuous support and execution of Talent & Culture initiatives

• Melakukan proses penginputan data aplikasi debitur hingga proses pencairan
• Melakukan proses penerimaan angsuran debitur
• Bertugas sebagai custumor service dicabang

• Menjalin relasi dengan dealer untuk mendapatkan aplikasi kredit
• Menjalankan proses survey dan analisa kelayakan konsumen
• Mencapai target penjualan yang ditentukan perusahaan

• Melakukan pengelolaan dokumen perusahaan
• Melakukan pelaporan seluruh dokumen administrasi perusahaan
• Melakukan pembuatan surat atau dokumen untuk kepentingan perusahaan
• Memastikan pekerjaan administrasi berjalan dengan baik

Responsibilities:

• Set and manage sales target in monthly and annual bases
• Create sales plan and seek profitable product and services
• Manage budget control
• Create group vision and by understanding company vision and able explain it to each member
• Lead and support team members to achieve group target and each member individual target
• Providing training professional development to the sales team
• Assisting sales team members to build quality relationships with customers
• Developing strategies for increasing market share
• Ensuring that sales team members follow up with potential customers
• Generating report and data for sales analysis
• Handling escalated client objections and concerns to support other members of the sales team

Bertugas melakukan prospekting dan penjualan produk videotron dan sejenisnya ke perusahaan swasta atau instansi pemerintah.

PT Owlies Global Kreasi is seeking a detail-oriented, professional, proactive, and experienced Executive Assistant to join our team at our Jakarta office. The ideal candidate will have strong administrative support skills to help implement and manage strategies for our executive team. This role requires a highly responsible individual capable of handling a diverse range of tasks with excellent organizational skills. The candidate must be willing to work full-time on-site (WFO) in the Kuningan area, Jakarta.

Key Responsibilities:

• Coordinate and manage executive schedules, including meetings, appointments, and travel arrangements.
• Prepare reports, presentations, and correspondence with accuracy and professionalism.
• Handle sensitive and confidential information with high discretion.
• Communicate effectively with other executives and both internal and external stakeholders.
• Assist in planning and organizing company meetings and events.
• Maintain and organize office documents, ensuring completeness and accessibility.
• Perform general administrative tasks as needed to support executive operations.
• Act as the point of contact for executives regarding various operational aspects (internal and external).
• Research, prioritize, and follow up on issues directed to executives, including sensitive and confidential matters, determining appropriate actions, referrals, or responses.
• Manage office or personal needs for the board of executives.
• Support visitor needs and other office management functions to facilitate executive operations at the office.

Qualifications:

1. Background or experience as an Executive Assistant; graduates from a Secretarial Academy or in Business Administration are preferred.
2. Minimum of 1-2 years of experience in a similar role.
3. Skills required:
4. Strong organizational and time management abilities.
5. Excellent communication skills in both Bahasa Indonesia and English (written and verbal).
6. Proficiency in Microsoft Office tools (Word, Excel, PowerPoint, Outlook), as well as other tools like spreadsheets and Google Sheets.
7. Ability to work well under pressure and handle multiple tasks.
8. Willingness to work full-time on-site in the Kuningan area, Jakarta.

Membuat laporan Petty Cash harian,mingguan dan Bulanan.

Membuat Voucer pengeluaran dan pemasukan beserta lampirannya.

Membuat laporan cash dan bank harian dan bulannya.

To maintain a client service orientation by managing the day-to-day administration of client service and coordinating on analysis and reporting of assigned research projects.

RESPONSIBILITIES

Client Servicing

• Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management
• Assist senior staff in delivering quality services to clients and ensure the services provided to clients are timely and precise according to client business needs and specifications and at the same time meeting the company's quality standards
• Communicate client needs to appropriate team members or stakeholders
• Provide research, administrative and operational support to senior staff
• Be directly accountable for work conducted for their nominated clients in terms of analyses, charting, etc

Functional / Technical

• Maintain an accurate and up-to-date knowledge on research techniques and applications
• Integrate multiple data sources to answer business issues
• Perform quality checks on all reports for alignment to request, accuracy and correctness
• Ensure standard operating procedures within area of responsibility are observed
• Recommend improvements in work processes within area of responsibility

1. Menjawab pertanyaan yang mungkin dimiliki pelanggan tentang produk dan layanan perusahaan.

2. Melayani dan melakukan penawaran pada pelanggan.

3. Memberikan tanggapan yang tepat untuk masalah pelanggan dan berusaha menyelesaikannya dengan cepat dan tepat.

1. Menjawab pertanyaan yang mungkin dimiliki pelanggan tentang produk dan layanan perusahaan.

2. Melayani dan melakukan penawaran pada pelanggan.

3. Memberikan tanggapan yang tepat untuk masalah pelanggan dan berusaha menyelesaikannya dengan cepat dan tepat.

1. Menjawab pertanyaan yang mungkin dimiliki pelanggan tentang produk dan layanan perusahaan.

2. Melayani dan melakukan penawaran pada pelanggan.

3. Memberikan tanggapan yang tepat untuk masalah pelanggan dan berusaha menyelesaikannya dengan cepat dan tepat.

1. Menjawab pertanyaan yang mungkin dimiliki pelanggan tentang produk dan layanan perusahaan.

2. Melayani dan melakukan penawaran pada pelanggan.

3. Memberikan tanggapan yang tepat untuk masalah pelanggan dan berusaha menyelesaikannya dengan cepat dan tepat.

1. Menjawab pertanyaan yang mungkin dimiliki pelanggan tentang produk dan layanan perusahaan.

2. Melayani dan melakukan penawaran pada pelanggan.

3. Memberikan tanggapan yang tepat untuk masalah pelanggan dan berusaha menyelesaikannya dengan cepat dan tepat.

1. Menjawab pertanyaan yang mungkin dimiliki pelanggan tentang produk dan layanan perusahaan.

2. Melayani dan melakukan penawaran pada pelanggan.

3. Memberikan tanggapan yang tepat untuk masalah pelanggan dan berusaha menyelesaikannya dengan cepat dan tepat.

1. Menjawab pertanyaan yang mungkin dimiliki pelanggan tentang produk dan layanan perusahaan.

2. Melayani dan melakukan penawaran pada pelanggan.

3. Memberikan tanggapan yang tepat untuk masalah pelanggan dan berusaha menyelesaikannya dengan cepat dan tepat.

Menangani keluhan, pertanyaan, atau masalah yang dialami pelanggan dengan profesional dan ramah.

Meningkatkan promosi dan pemasaran toko melalui media sosial, website, atau platform lainnya.

Menambahkan, mengedit, dan menghapus produk yang dijual di toko online.

Menyediakan deskripsi, foto, harga, dan stok produk yang akurat dan menarik.

Menjawab pertanyaan dan keluhan pelanggan melalui chat, email, atau telepon.

Memproses pesanan, pembayaran, pengiriman, dan pengembalian produk.

Memonitor dan menganalisis performa toko online, seperti jumlah pengunjung, penjualan, ulasan, dan rating.

Menerapkan strategi pemasaran dan promosi untuk meningkatkan penjualan dan loyalitas pelanggan.

Menjaga keamanan dan privasi data toko online dan pelanggan.

Menjalin kerjasama dengan pihak-pihak terkait, seperti supplier, kurir, platform e-commerce, dan media sosial.

Membina hubungan baik dengan pelanggan, supplier, dan mitra kerja lainnya.

Menangani keluhan, pertanyaan, atau masalah yang dialami pelanggan dengan profesional dan ramah.

Meningkatkan promosi dan pemasaran toko melalui media sosial, website, atau platform lainnya.

Menambahkan, mengedit, dan menghapus produk yang dijual di toko online.

Menyediakan deskripsi, foto, harga, dan stok produk yang akurat dan menarik.

Menjawab pertanyaan dan keluhan pelanggan melalui chat, email, atau telepon.

Memproses pesanan, pembayaran, pengiriman, dan pengembalian produk.

Memonitor dan menganalisis performa toko online, seperti jumlah pengunjung, penjualan, ulasan, dan rating.

Menerapkan strategi pemasaran dan promosi untuk meningkatkan penjualan dan loyalitas pelanggan.

Menjaga keamanan dan privasi data toko online dan pelanggan.

Menjalin kerjasama dengan pihak-pihak terkait, seperti supplier, kurir, platform e-commerce, dan media sosial.

Membina hubungan baik dengan pelanggan, supplier, dan mitra kerja lainnya.

• Membuat jadwal Pasang dan Service untuk teknisi
• Melakukan follow up kepada konsumen
• Membuat laporan atas keluar masuk material
• Membuat laporan Pemakaiaan material atas suatu project
• Melakukan Stok Opname Material 

• Develop and update departmental SOP Manual, detailing standards of performance, Policies and Procedures and service standards pertinent to the efficient operation of the kitchen in accordance to Hotel’s policies, standards and municipality requirements.
• Work with Senior Culinary team and is responsible for the team to develop new menus and product development supported by detailed analysis and accurate costing
• Supervise Senior Culinary team to run their kitchens at high quality level whilst maintaining acceptable food cost
• Work closely with Executive Steward to ensure that kitchen areas are kept clean and orderly.  Manage organization and cleanliness of departmental areas by conducting weekly walk through
• Ensure that high level of food safety management and precautions with regards to the hotel food safety and hygiene standards (HACCP) are adhered to in the department
• Monitor food standards in each Outlet and Banquet
• Ensure that all departmental reports, schedules, standard recipes, menus, food presentation photographs and correspondences are completed in an accurate and timely manner
• Identify market needs and trends in terms of food menus for both hotel guests and the local market
• Monitor and analyse menus and products of competitive restaurants and other hotels' Banquet Departments
• Interact with management of other departments within areas of responsibility to foster and maintain effective working relations with them
• Meet and interact with representatives of the local community and potential guests as required
• Attend all briefings, meetings and trainings in absence of Executive Chef.
• Maintain a high standard of personal appearance and hygiene at all times.
• Perform other reasonable duties assigned by the assigned by the Management of the Hotel in absence of Executive Chef.