Luxasia Group is the leading omnichannel partner for beauty and luxury lifestyle brand distribution, retail, and e-commerce in Asia Pacific. Since 1986, we have endeavoured to make a difference to Asia Pacific consumer by bringing them the finest beauty brands from all over the world - across niche, prestige, and masstige categories. Some of our most trusted names include La Prairie, Bvlgari, Guerlain, Prada and Hermes. In addition, we have successful joint ventures with the likes of LVMH Group, PUIG, Yves Rocher, and Elizabeth Arden.

We are a winning TEAM of diverse individuals whose commitment, grit, and shared core values drive everything we do. There are plenty of opportunities for growth and development across the countries we currently operate in (and plan to expand into).

Make a difference with us today.

We are looking for great new talents to join us!

We want you to be:

• POSITIVE about the people and the world around you,
• PASSIONATE about what you do,
• Happy to be COLLABORATIVE with your colleagues, peers and business partners

Obviously we want you to have the skills, qualifications and experiences to do the role and good at communication too. But most importantly, we want you to be someone who is eager to learn and grow with Luxasia

• Be exposed to how Luxasia is innovating and transforming the Beauty Retail & Luxury FMCG industry
• Receive mentorship throughout your internship and get the chance to shadow one of our Luxasia's leaders

Experience:

• Expertise in Excel
• Have related internship experience in retail industry is a plus.
• Student in university in the last semester
• New graduate is welcome

Education:

• College student

Skills:

• Independent, high in initiative and good problem-solving skill
• Demonstrate analytical skills and thoroughness in administerial matters
• Project management, time management, and interpersonal skills.
• Has a “hands-on” approach to creating value and managing projects.
• Excellent skills in MS Office (Excel, Powerpoint) and skilled in data visualization tools (e.g. Tableau).

Key Success Factors

• Strong problem-solving and communication skills.
• Curiosity and willingness to learn.
• Have a strong sense of luxury and passion for the beauty retail industry
• Able to commit at least 3 months for the internship.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/career
If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

• Answer incoming phone calls in a pleasant manner using Hotel’s telephone etiquette guidelines. Handle telephone enquiries according to departmental procedure
• Coordinate all group arrangements
• Work with group contacts to facilitate program planning and requirements
• Communicate group needs and specifications to all relevant departments
• Follow up with Post-Conference reports and review group billings
• Input all group bookings and update booking activities in the system on a weekly basis
• Prepare reports, maintain proper records and filing system in accordance to hotel’s sales administration process
• Maintain gifts inventory and coordinate the sending of gifts to clients
• Arrange site inspections for potential clients
• Promote positive relations with clients and attend to all requests expediently and courteously
• Acknowledge and handle clients’ complaints and comments tactfully and efficiently. Report incidents or other irregularities to management
• Up-sell and promote hotel’s facilities and services  at every available opportunity in order to maximize sales revenue

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent - that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the automony but not without guidance and geniune care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?

Position Purpose:

To assist the Brand/Business Manager in implementing Sales & Marketing objectives through Marketing activities i.e. pre-launch, launch, digital, social media and PR activities, store management, event and market & data analysis to drive the brand equity.

To conducts market research to forecast emerging market needs relevant to the organization and ensure compliance of the brand identity throughout the organization

Description of Duties:

• Responsible for brand building, production of in-house promotional materials and publications, preparing press releases, organizing promotional activities.
• Brand sales analysis and follow-up for strategy implementation
• Keep up to date with market trends and new developments, customer feedbacks and complaints utilizing information for business improvement.
• Formulating and implementing trade/marketing strategies.
• Execution of trade and promotional activities
• Providing market analysis information pertaining to competitors, trends and activities
• Responsible develop marketing strategy & activities to build up the product/Brand
• Collaborate with sales team to achieve and exceed business target by developing a strong product strategy, launching new product, product position, and pricing strategies
• Conduct research to identify emerging trends of consumers.
• Design, collect and analyze customer satisfaction and feedback.
• Execute activities to communicate business value proposition to customers
• Implement innovation campaigns to drive higher customer retention and loyalty.
• Maintain customer acquisition and retention programs.
• Monitor effectiveness of programs.
• Monitor product quality, design and brand alignment.
• Review effectiveness of brand campaigns.

Education & Experience:

• 3 years’ experience in the retail industry preferably in high-end and luxury fragrances or cosmetics/beauty, with experience in marketing
• University graduate in Business Management and/or Marketing

Knowledge and Skills:

• Strong interpersonal and diplomatic skills.
• Strong passion for working in the Luxury Cosmetic and Skincare Industry
• Project Management
• Multi-tasking & adaptable in multicultural environment
• Brand and commercial sensitivity
• Proficient in Microsoft Office (Excel, Powerpoint). Some knowledge in design editing software is advantageous.
• Excellent negotiation skills

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, and recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/career
If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

Office Management 

• Manage the relationship with vendors/ suppliers and external service providers i.e. telco operator, internet provider, cleaning services, etc 

• Work alongside with Finance in maintaining a budget for office expenses. 

• Handle procurement or purchase request from internal/external stakeholders 

• Respond to emergency situations or other urgent issues involving the facility 

• General administration duties including maintaining of copier machine and other office equipment etc repair and maintenance for office equipment 

• Maintain and replenish of pantry and stationeries control 

• Liaison with Travel Agent, Airlines and Hotel Reps. for Corporate rates 

• Assist in arrangement for hotel reservations for events, meetings etc 

• Travel and visa arrangement for Indonesia office; assist and handling of visas for local and region request 

• Postage / mail handling, courier service arrangement 

• Liaison with the landlord on structural issues, problem resolution with the office space, fire safety and security etc 

• Business name card printing arrangement 

• Support HR and IT with onboard preparation i.e. laptop set up, issuance/ update of staff security access pass 

• Provide the front line of visitor hospitality, ensuring guests are cordially received in a prompt manner and directed to the proper meeting place 

• Maintains and updates the Asset Register including asset tagging 

• Acts as the liaison for all visitors coming from other Believe entities worldwide. 

• Perform general administrative and secretarial duties including corresponding with internal and external stakeholders 

• Contact point for all IT related issues coordinating with Believe Helpdesk/ Security for IT asset management lifecycle to include receiving hardware deliveries, unboxing and secure storage of all hardware and software, printer setup, and remote troubleshooting assistance, etc 

• Supporting other Executive in terms of calendars, claims etc 

Executive Assistant 

• Personal admin support to Indonesia management team 

• Managing and coordination of complex calendars and organising meetings and appointments for managing director 

• Assisting the managers/executives of important tasks and deadlines 

• Organization of meetings including the preparation of reports and follow-up of actions 

• Organization of travel, update of organizational charts 

• Preparation of presentation documents for working committees 

• Organizing events and conferences 

• Monitoring of various transversal projects 

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered with the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now!

Why Join Us?

At LUXASIA, we believe there is beauty within every talent - that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?

Position Purpose:

You are your own leader, creating a compelling vision and communicating with style and charisma. You will be responsible for executing and achieving net sales targets in accordance to brands objectives and goals. Under your leadership, you build a team of high performance individuals to achieve and excel sales growth. As the Key Account Manager, you manage the sell in (net sales) and support brand related function of the business. The Key Account Manager is a point of contact and responsible for building / maintaining strong professional relationships with the Principal and Customers, handle distribution of the brand or set of brands within assigned outlets and ensuring visibility and delivering high quality customer service to the existing and potential clients. You will be the key person and a bridge between the brand and the retail team, also responsible for the collection of receivables and are the key source of information for movement of goods/brand and as one of the responsibilities is to bring back market feedback across both functions.

What we want you to do...

• Know at all time levels of sales versus LY versus Target for Brands-group (sell-in) and to share this during monthly sales and marketing Meeting.
• Manage the sell-in (net sales) and support brand-related function of the business.
• Must be able to identify and call out any risk early and propose backup or next action plans.
• Plan and execute monthly sell-in according to marketing calendar.
• Plan with the Marketing team and execute activities at floor level to achieve Brands objectives wholesales & inventory.
• Prepare monthly & promotional BITA (new and replenishment).
• Close Teamwork with Retail Ops Team to ensure smooth sales operations on selling floor.
• Provide proposals, suggestions to Mktg on all sales & inventory-related matters.
• Create and maintain good rapport/relationship with retailers/vendors, beauty advisors, supervisors and understand the store’s operation process.
• Ensure timely launches of new products with updated VM support.
• To look out for the white space opportunity to share with brand teams for potential brand development or growth.
• Analyze and discuss with Retail Ops Team on a monthly basis of stock inventory holding (days) and action plans to minimize it.
• Plan and Execute Pop Ups and Clearances with support from Retail Ops and Brand Teams.
• Together with Retail Ops team, to meet up with key retailers/buyers to review sell-in and sell-out on a quarterly basis.
• To propose action plans to Head of Sales and review quarterly sales and risk.

Key Result / Measures:

• Achieve Brand Sales targets (net) and ensuring growth for brands.
• Manage all brands under your care to meet brand KPIs.
• Inventory Management by ensuring right assortment based on turnover.
• Achieve Brand / Company CRM target and Known Customer %.

Who we’re looking for…

• Have a tertiary qualification or equivalent combination of relevant working experience that will allow the successful performance of job expectations.
• At least 3-5 years working experience. Prior experience in the fragrance or beauty business will be an added advantage.
• Analytical, numerically strong, meticulous and organized with a flair/passion for beauty or luxury products.
• Team leader willing to share and transfer knowledge.
• Preferably having a proven track record in managing and supervising subordinates.
• A team-group player with collaboration skills who thrives in a fast-paced competitive business environment.
• Possesses good interpersonal skills and can build strong rapport with both internal and external key stakeholders.
• Possess good communication and presentation skills, with a strong command of the English language.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/career
If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

Persyaratan :

• Pendidikan minimal Diploma III dari semua Program Studi.
• Pengalaman minimal 2 tahun di bidang Sales Eksekutif terutama menjual properti.
• Memiliki database konsumen yang aktif, spesifik, dan selalu diperbarui.
• Mudah beradaptasi, memiliki kemauan belajar, dan memiliki semangat yang tinggi untuk mencapai target.
• Bersedia ditempatkan di Tenjo, Jawa Barat.

Tanggung Jawab :

• Mengolah data konsumen, melakukan presentasi dan closing penjualan.
• Menjaga hubungan yang baik terhadap konsumen dan terus aktif membangun database.
• Membantu pengaturan proses administrasi dokumen dari konsumen dengan Tim Sales Administrasi.
• Membuat laporan penjualan secara berkala kepada Head of Sales Department.

• Bertanggung jawab terhadap timeline proyek manajemen dashboard
• Menjadi talent konten media sosial korporat
• Menganalisa masalah dan fungsi di dalam website korporat
• Bertanggung jawab atas email dan Whatsapp blast

• Identify and evaluate potential business opportunities, assessing market trends, competitor analysis, and customer needs
• Develop and implement comprehensive business development plans, including strategies for market entry, product positioning, and sales growth
• Manage project lifecycles from initiation to completion, ensuring timely delivery, budget adherence, and quality standards
• Collaborate with internal teams, including sales, marketing, engineering, and operations, to ensure alignment and support for business development initiatives
• Build and maintain strong relationships with key stakeholders, including potential customers, partners, and investors
• Plan and execute events, conferences, and roadshows to showcase company offerings and expand market reach
• Contribute to the development and execution of overall business development strategies
• Conduct market research and analysis to identify new business opportunities
• Prepare presentations and proposals to potential customers and partners
• Track and analyze business development performance metrics to measure success
• Stay up-to-date on the latest industry trends and best practices

Key Duties and Delights

• Manage and develop AMODA's brand voice and messaging across all communications.
• Oversee all aspects of brand identity, including messaging, tone of voice, and visual language.
• Ensure brand consistency across all company touchpoints, from marketing materials and website content to social media and presentations.
• Craft compelling copy for marketing materials, website content, and social media campaigns.
• Develop and implement a comprehensive brand storytelling strategy that encompasses all marketing channels (website, social media, email marketing, content marketing, etc.).
• Work closely with the Creative Team to ensure brand consistency across all visual assets, including website design, social media graphics, presentations, and sales collateral.
• Conceive, plan, and execute creative marketing campaigns across various channels (online and offline) to achieve brand awareness and business objectives.
• Conduct market research and competitor analysis to stay ahead of industry trends and identify new opportunities.
• Oversee the performance of marketing campaigns and make data-driven recommendations for continuous improvement.
• Manage and collaborate with our internal creative team and external vendors, such as designers and agencies, to produce high-quality brand assets.
• Stay up-to-date on industry trends and best practices in branding and marketing.

• 5+ years of experience in brand management, marketing communications, or a related field, preferably experienced working in startups or marketing agencies
• Bachelor's degree in Marketing, Communications, or a related field from a reputable university.
• Strategic mindset combined with creative problem solving skills.
• Strong written and verbal communication skills in both English and Indonesian, with the ability to articulate complex ideas in a clear and concise manner.
• Strong attention to detail. Self starter. A positive attitude and a collaborative personality.
• Proven track record of developing and implementing successful 360° marketing campaigns.
• Strong understanding of marketing principles and best practices across various channels (digital and traditional).
• Analytical mindset with the ability to collect, analyze, and interpret marketing data.
• Strong understanding of brand strategy and storytelling principles.

NIQ GFK CMI’s Customer Success Team is focused on delivering world-class insights and reports to the clients and striving for a very high level of Customer Satisfaction and advocacy.

Customer Success is NIQ GFK’s key department which is instrumental for the company’s success.

Role purpose:

So where do you fit here?

A successful candidate for this role will be someone who can establish strong relationships with both our clients and our colleagues. You will quickly become a trusted partner, working with many of our clients’ teams, including marketing, sales, category, and many more.

You will be expected to understand our clients’ needs and then create and present solutions that help achieve their strategic and tactical goals.  

If telling stories through data excites you but you’re uncertain whether you have the data knowledge: get in touch. We have an excellent training program, ensuring you understand all our products and how we create analyses.  

In your role, you would:

• Be responsible for delivering analytics & insights services and conducting tactical client training for Guided Analytics & NIQ GFK CMI products and solutions such as Brand Health, segmentation, Usage & Attitudes, Customer Experience, Shopper and Qualitative research.
• Entrusted to deliver flawless research and analytics to our clients. 
• Be responsible for identifying opportunities through day-to-day engagements with our clients, handing off opportunities to Account Development to pursue 
• Have a strong working knowledge of the client's business priorities and the role we can play in supporting these goals
• Be a confident and capable crafter of compelling insights, deliver clear and actionable recommendations to our clients helping them grow their business.

About you

You are a high-performing individual thriving in ensuring high client centricity & customer satisfaction. You know how to take care of client requirements & develop long-lasting client relationships.  Awareness of the market landscape, our CMI products, and our processes is at the forefront of your mind. You know that collaboration amongst teams and active listening of clients is critical to meet goals and grow.

At NielsenIQ, our obsession with helping our clients to grow through a comprehensive understanding of consumer behavior leveraging on the ongoing innovation in technology is what motivates us. Our work helps our clients set growth strategies and determines what products or services you ultimately see in the market and how our clients drive their marketing and trade strategies. You will maintain a Customized Research orientation by managing the day-to-day administration of Customized Research/sales activities and coordinating on analysis and reporting of assigned research projects.

Responsibilities

Client Servicing

• Maintain an accurate, complete, up-to-date, and insightful client business profiles to be shared with senior management
• Assist senior staff in delivering quality services to clients and ensure the services provided to clients are timely and precise according to client business needs and specifications and at the same time meeting the company's quality standards
• Assist in sales activities in conjunction with senior staff in terms of preparation of proposal and credential presentations
• Communicate client needs to appropriate team members
• Provide "in office" research, administrative and operational support to senior staff
• Be directly accountable for work conducted for their nominated clients in terms of analyses, charting, etc.

Functional / Technical

• Maintain accurate and up-to-date knowledge of research techniques and applications
• Provide value-added analyses and respond to special requests
• Integrate multiple data sources to answer business issues
• Perform quality checks on all reports for alignment to request, accuracy and correctness
• Ensure standard operating procedures within the area of responsibility are observed
• Recommend improvements in work processes within area of responsibility

A little about you

Curiosity drives your interest in what moves the market. You find potential in percentages. Managing time and deadlines comes naturally to you. You’re known for your impeccable organization. Connecting with clients matters to you, and that motivates you to sift through data for a new angle. You can identify the narratives behind numbers, and you’re always looking for what’s next.

Position Overview: As a Sales Executive specializing in the Government Segment at our hotel, your primary responsibility will be to develop and maintain relationships with government clients to drive sales and revenue growth. You will be tasked with understanding the unique needs and requirements of government agencies, leveraging your sales skills to effectively communicate the value proposition of our hotel's offerings, and ultimately closing deals to secure government contracts and bookings.

What’s in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!.
• Ability to make a difference through our Corporate Social Responsibility activities.

Key Responsibilities:

1. Identify and target government agencies at the local, state, and federal levels as potential clients.
2. Develop and execute a strategic sales plan tailored to the government segment, including prospecting, lead generation, and outreach activities.
3. Build and nurture relationships with key decision-makers within government organizations, including procurement officers, travel managers, and event planners.
4. Conduct sales presentations and meetings to showcase the features, amenities, and capabilities of our hotel, emphasizing how they align with the unique requirements of government clients.
5. Collaborate with internal teams, including event planning, operations, and finance, to ensure seamless execution and delivery of services for government bookings.
6. Negotiate contracts and pricing agreements with government clients, ensuring terms are mutually beneficial and align with company objectives.
7. Stay informed about government regulations, policies, and budgetary constraints that may impact the hospitality industry and adjust sales strategies accordingly.
8. Track sales metrics, generate reports, and provide regular updates to management on progress, challenges, and opportunities within the government segment.
9. Represent the hotel at industry events, conferences, and trade shows targeting government professionals to increase brand visibility and generate leads.
10. Continuously assess market trends, competitive landscape, and customer feedback to identify areas for improvement and innovation in government sales strategies.

Executive Chef

At Fairmont Jakarta, we pride ourselves on delivering unparalleled luxury and world-class service to our guests. Our commitment to excellence is reflected in every aspect of our operation, from our exquisite accommodations to our fine dining experiences. We are seeking a talented and visionary Executive Chef to lead our culinary team and elevate our dining offerings to new heights.

As the Executive Chef, you will be the creative force behind our diverse and sophisticated menu offerings. You will oversee all aspects of kitchen operations, including menu development, food preparation, staff management, and adherence to high standards of quality and presentation. Your innovative approach to cuisine and leadership skills will ensure that our guests have a memorable dining experience that exceeds their expectations.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Design and create seasonal and innovative menus that showcase the latest culinary trends and cater to diverse guest preferences.
• Oversee daily kitchen operations, ensuring the highest standards of food quality, safety, and hygiene are maintained.
• Recruit, train, and mentor a dynamic team of chefs and kitchen staff. Foster a positive and collaborative work environment.
• Manage food costs, inventory, and supplies to ensure profitability while maintaining the highest quality standards.
• Engage with guests to receive feedback and tailor culinary experiences to enhance guest satisfaction.
• Implement and uphold rigorous standards for food preparation, presentation, and taste.
• Stay abreast of industry trends and incorporate cutting-edge techniques and ingredients into menu offerings.
• Work closely with the hotel’s management team and other departments to ensure seamless service and a cohesive guest experience.

Fairmont Gold Manager (Executive Club Lounge)

At Fairmont Jakarta, we set the standard for luxury and excellence in hospitality. Our Fairmont Gold Lounge offers an exclusive haven for our esteemed guests, providing exceptional service and refined amenities. We are currently seeking a dedicated and experienced Fairmont Gold Manager to lead our team and ensure that every guest enjoys a superior and memorable experience.

As the Fairmont Gold Manager, you will be responsible for overseeing the daily operations of our exclusive Gold Lounge. You will ensure that the lounge operates smoothly, providing high-level service and creating an exceptional experience for our guests. Your leadership and commitment to excellence will be key to maintaining the lounge’s prestigious reputation.

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

What you will be doing:

• Deliver outstanding service and personalized experiences for Fairmont Gold guests. Anticipate and respond to guests’ needs and preferences to enhance their satisfaction.
• Recruit, train, and supervise a team of lounge staff. Foster a positive and professional work environment while promoting teamwork and high standards of service.
• Manage daily operations, including guest check-ins, lounge setup, and the execution of service standards. Ensure the lounge is consistently clean, well-maintained, and stocked with necessary supplies.
• Develop and implement service protocols to ensure consistency and quality. Address and resolve guest concerns promptly and effectively.
• Plan and oversee special events, such as private functions and VIP receptions, ensuring seamless execution and exceptional guest experiences.
• Monitor inventory levels and manage supplies to control costs while maintaining high service standards. Prepare and manage the lounge’s budget, ensuring financial targets are met.
• Work closely with other hotel departments, including the front desk, food and beverage, and housekeeping, to ensure a cohesive and high-quality guest experience.
• Gather guest feedback and use it to continuously improve lounge operations and service quality. Implement best practices and innovative solutions to enhance the guest experience.

Tanggung Jawab:

1. Membuka jalur komunikasi dan memupuk hubungan baik dengan calon pelanggan,

mitra, dan anggota tim lainnya

2. Mendukung penjualan secara langsung melalui pemasaran online

3. Melaksanakan kegiatan pemasaran produk perusahaan, termasuk perencanaan promosi,

iklan, dan pemeliharaan database pelanggan

4. Mengelola pembuatan dan distribusi materi pemasaran, termasuk keberadaan di media

sosial, artikel, dan naskah telemarketing

5. Melakukan market research dan memantau aktivitas pesaing

6. Mendukung strategi pemasaran Perusahaan untuk mencapai pangsa pasar yang optimal

7. Tanggung jawab terkait pemasaran dan customer support lainnya

Persyaratan:

1. Kemampuan komunikasi baik lisan maupun tulisan, dan kerja sama yang baik

2. Kreatif, bertanggung jawab, pantang menyerah, dan bermotivasi tinggi

3. Pendidikan minimal S1 dan fresh graduate dipersilahkan untuk mendaftar

4. Diutamakan menguasai Online Marketing, Marketplace, dan Media Sosial

5. Kemampuan mengelola website dan SEO (Optional)

6. Kemampuan berbahasa Inggris (Optional).

Tanggung Jawab:

- Mencari pelanggan baru dan mengembangkan pelanggan lama

- Memupuk hubungan baik dan menanggapi keluhan pelanggan

- Menyalurkan informasi pasar kepada pimpinan Perusahaan

- Bekerja sama dengan baik dengan anggota tim lainnya

Persyaratan:

- Motivasi tinggi dan pantang menyerah

- Kemampuan komunikasi dan kerja sama yang baik

- Business Development Executive: Pengalaman kerja di bidang penjualan B2B (Business-to-Business) minimal 1 tahun

- Business Development Manager: Pengalaman kerja di bidang penjualan B2B (Business-

to-Business) minimal 3 tahun, dengan minimal 1 tahun dalam posisi pemimpin

- Pengetahuan dalam teknologi dan materi bahan pengemas (optional)

- Kemampuan dalam berbahasa Inggris (optional)

Luxasia Group is the leading omnichannel partner for beauty and luxury lifestyle brand distribution, retail, and e-commerce in Asia Pacific. Since 1986, we have endeavoured to make a difference to Asia Pacific consumer by bringing them the finest beauty brands from all over the world - across niche, prestige, and masstige categories. Some of our most trusted names include La Prairie, Bvlgari, Guerlain, Prada and Hermes. In addition, we have successful joint ventures with the likes of LVMH Group, PUIG, Yves Rocher, and Elizabeth Arden.

We are a winning TEAM of diverse individuals whose commitment, grit, and shared core values drive everything we do. There are plenty of opportunities for growth and development across the countries we currently operate in (and plan to expand into).

Make a difference with us today.

We are looking for great new talents to join us!

We want you to be:

• POSITIVE about the people and the world around you,
• PASSIONATE about what you do,
• Happy to be COLLABORATIVE with your colleagues, peers and business partners

Obviously we want you to have the skills, qualifications and experiences to do the role and good at communication too. But most importantly, we want you to be someone who is eager to learn and grow with Luxasia

• Be exposed to how Luxasia is innovating and transforming the Beauty Retail & Luxury FMCG industry
• Receive mentorship throughout your internship and get the chance to shadow one of our Luxasia's leaders

Experience:

• Expertise in Excel and retail industry is a plus.
• Student in university
• New graduate is welcome

Education:

• College student

Skills:

• Independent, high in initiative and good problem-solving skill
• Demonstrate analytical skills and thoroughness in administerial matters
• Project management, time management, and interpersonal skills.
• Has a “hands-on” approach to create value and manage projects.
• Excellent skills in MS Office (Excel, Powerpoint) and skilled in data visualization tools (e.g. Tableau).

Key Success Factors

• Strong problem solving and communications skills.
• Curiosity and willingness to learn.
• Able to commit at least 3 months for the internship.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/career
If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

• Support the development of a Event’s strategy and direction, through idea generation to enrich the value proposition Informa Markets provides

• Support the design of the Event experience, ensuring a high-quality level of delivery in support of the Event’s strategy and customer needs

• Develop deep industry knowledge through internal and external relationships

• Develop and improve the customer experience at each Event, ensuring feedback is collated, highlighted and incorporated  

• Build Event loyalty with customers in understanding both specific and wider market needs, feeding trends / issues back into the Event Manager as input to Event strategy

• Liaise with Sales, Marketing and Operations teams to ensure all elements of the Event are in alignment to set up for success

• Negotiate with venues and suppliers together with Operations and Procurement for Event specific requirements

• Support the on-site delivery and setup, supporting logistics for exhibitors and team members

• Support the Event Manager in overseeing the Event floorplan, escalating any strategic decisions where required

• Support the financial planning for the Event, working closely with the Event Manager

Reporting to the Executive Assistant Manager you will be responsible for assisting with the planning and managing of the overall operations of the hotel to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals. Reporting directly to the General Manager, the EAM will oversee various departments and collaborate closely with department heads to drive operational excellence, achieve financial goals, and maintain the highest standards of service quality.   

The EAM will plan, organize, direct and coordinate management activities of the operations in conjunction with the General Manager. He/she is responsible for delivering results that contribute to the mission and overall success of the hotel and will take on responsibility for the hotel in the absence of the General Manager.

 What you will be doing:

• Oversee the day-to-day operations of multiple departments, including but not limited to Front Office, Housekeeping, Food and Beverage, Sales and Marketing, and Finance
• Collaborate with the General Manager and other senior leaders to develop and implement strategic plans and initiatives aimed at achieving organizational goals and enhancing the overall guest experience
• Ensure that all operations departments are maximizing revenue and profit potentials while minimizing costs and staying within budget guidelines
• Analyze monthly P&L and month-end reports, identify deviation from business plan goals
• Ensures optimal compliance with corporate focus audit, local health and safety, and other statutory regulations
• Help to ensure all Marketing and PR Communications materials are in compliance with the Brand Marketing guidelines
• Champion service excellence and guest satisfaction, promptly addressing any concerns or issues to ensure resolution and enhance guest loyalty

Reporting to the General Manager you will be responsible for providing high-level secretarial & administrative support to the General Manager and executive office administration. This role requires works with minimum supervision and handles confidential matters professionally.

 What you will be doing:

• Manage the General Manager’s diary to co-ordinate meetings/appointments, and to ensure smooth running of such meetings
• Coordinate and communicate with various departments and all levels of staff on matters directed by the General Manager
• Maintain systematic up-to-date filing and tracing systems
• Maintain and update ‘Manager-On-Duty’ schedule
• Coordinate and communicate with various departments and all levels of staff on matters directed by the General Manager
• Maintain a high level of professionalism and project a positive image of the organization

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered with the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent - that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?

Position Purpose:             

We are seeking a dynamic and experienced Procurement Executive to join our team specializing in retail luxury goods. This role requires a deep understanding of vendor management and strong skills at negotiating, building strong supplier relationships, and maintaining high standards based on company needs.

Description of Duties:

• Look for suppliers/vendors to develop as potential partners for alternative sources, check requirements and budget appropriately.
• Maintain supplier/vendors database, purchasing records and related documentation.
• Analyze various potential suppliers/vendors to support and decide on source selection.
• Generate purchase orders, monitoring and targeting procurement to provide on time, cost-effectively and meet the standards.
• Review and evaluate purchase requests, evaluate bids, and ensure compliance with department and company policies and procedures.
• Work closely with suppliers/vendors, maintaining positive relationships while negotiating specifications, prices and deadlines.

• Good knowledge and understanding of stock analysis, Purchasing and Product Development.
• Bachelor’s degree in business administration, Supply Chain Management, Merchandising, or a related field.
• At least 2+ years of experience in sourcing, merchandising, purchasing, or a similar role within the retail industry.
• Strong analytical skills with the ability to interpret data and trends.
• Professional, positive attitude, highly motivated, attention to detail and able to work in a team
• Excellent communication and negotiation skills with clients or vendors and work on purchase orders.
• Able to create Purchase Orders for all criteria based on company needs.
• Proficiency in Microsoft Office Suite, and able to operate big data with Excel and PowerPoint.
• Detail-oriented with a proactive and problem-solving attitude.
• Ability to thrive in a fast-paced environment and manage multiple priorities effectively.
• Having passion for retail and luxury products.

NielsenIQ Customer Success is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between Nielsen and clients. Our service and delivery is the reason clients will continue to invest in our products and service. To run independently the set-up & the execution of projects by compiling, analyzing, and interpreting sales, writing client reports, and constructing presentations.  

RESPONSIBILITIES 

• Be the day-to-day contact of Retailers clients, who contact our Client Support Centre by phone or email. You will advise clients on Retail Measurement Services (RMS) resources and tools, data standards and analyses, audit and calculation methodologies, and other information services.
• Deliver analyses, charts and reports that are clear, concise, and meaningful to clients. Engage effectively with multiple clients at a time, to ensure that deliverables meet/exceed expectations of timeliness and quality.
• Conduct regular reviews with Client Service and Operations teams, to monitor service delivery KPIs involving response times, quality levels and workflow efficiency. Key contributor role in identifying process improvement opportunities.
• Maintain timely communications with account teams and senior management, to keep stakeholders up-to-date on client requirements and call out any issues/ risks. Document records of client inquiries and resolutions, into activity logs and Knowledge Base file shares.
• Organize content for Resource Library, to help clients keep ahead of NielsenIQ practices and policies, service enhancements, technology updates, macro market dynamics and retail trends.
• Support senior management on developing Thought Leadership case studies.
• Successful candidates can look forward to a comprehensive training program.

AYANA MidPlaza, JAKARTA is seeking a skilled and highly organized Executive Secretary to cover a maternity leave for a temporary assignment (6month contract).

This is an excellent opportunity for an experienced Executive Secretary to join our team and support our executive management during this period.

• Minimum of 3 years' prior experience working as an Executive Secretary (Hospitality Industry will be advantage)
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent organizational and time management skills.
• Strong communication and interpersonal skills.
• Ability to handle sensitive and confidential information with integrity.
• Highly detail-oriented and able to multi-task effectively.
• Strong problem-solving and decision-making abilities.
• Fluent in both written and spoken English.
• Availability to work full-time for the duration of the maternity leave period.
• Able to join ASAP

This position is a supporting role to providing analysis in various aspects with objectives fulfill all requirement needed by Operations Department which related to Hotel Operations, such as financial performance, permits and licenses registration, insurance validity, Hotel Management Agreement fulfilment, etc.

• To develop and maintain a detailed Department Operations Manual that reflects policies and procedures, work processes and standards of performance within the Division. Ensure annual review to accurately reflect any changes.
• To be responsible for preparing the annual Food and Beverage Business Plan ensuring Divisional Objectives fully address business objectives of the hotel and needs of employees.

• To prepare and regularly update Food and Beverage Departmental Budget, in close cooperation with the General Manager and Director of Food and Beverage ensuring targets are met and costs are effectively controlled.
• To provide effective support to the team to enable them to deliver effective and efficient services to the guests
• To respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
• To support the financial objectives of the hotel through proper and efficient management.
• To prepare the Overall Culinary Budget.
• To oversee the planning of menus and utilisation of food surpluses and leftovers, taking into account probable number of guests, market conditions, popularity of various dishes and frequency of menu
• To reviews menus, analyses recipes, determines food, labour, overhead costs and assigns prices to menu items
• To direct food apportionment policy to control costs