The Risk Management role at Amartha encompasses the development and implementation of risk strategies to mitigate potential risks across the organization. This position will work closely with various departments to ensure that all risk-related issues are addressed and resolved efficiently.

Key Responsibilities:

• Identify, analyze, and evaluate risks that could affect the organization's ability to operate.
• Develop risk management policies and procedures to minimize risks.
• Conduct regular risk assessments and audits to monitor compliance with risk controls.
• Prepare risk assessment reports and present findings to senior management.
• Collaborate with other departments to promote risk awareness and encourage risk management practices.
• Provide training and support to staff on risk management issues and protocols.

• Minimum 3 years of experience in risk management, preferably within the financial services or tech industry.
• Strong knowledge of risk management practices and regulatory frameworks.
• Excellent analytical skills and attention to detail.
• Effective communication and interpersonal skills to engage with stakeholders at all levels.
• Proficient in using data analysis tools and risk management software.
• Bachelor’s degree in finance, business, or a related field.

About Us

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel’s digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy.

INDICO is seeking a talented Machine Learning Engineer to join our dynamic team on a project basis. You will be responsible for designing and implementing machine learning models that solve real-world problems while collaborating with various teams to provide actionable insights.

What you will do but not limited to:

• Design and implement machine learning models and algorithms.
• Conduct experiments to optimize model performance.
• Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions.
• Perform data preprocessing, feature selection, and model evaluation.
• Monitor and maintain machine learning systems and pipelines in production.
• Communicate findings and present results to stakeholders.

• Bachelor degree in Computer Science, Engineering, Mathematics, or a related field from reputable university
• Real-world experience in developing and deploying AI / ML applications, both with structured and unstructured data (such as Computer Vision, NLP, LLM)
• Proficiency in programming languages (such as Python, Java, Scala, Rust)
• Strong understanding popular AI / ML frameworks and libraries (such as Tensorflow, PyTorch, Scikit-learn)
• Knowledge in cloud platforms (AWS, Azure, GCP) and MLOps practices
• Understanding in software development practices
• Experience with big data technologies (such as Hadoop, Spark) is a plus
• Fluency in English and Bahasa Indonesia

At Community Activation, our objective is to create authentic, relevant and relatable user-generated content with our Key Opinion Buyers who include our mothers, women and dads in the Supermom Community!

Project Based - Community Activation will focus on :

• Monitoring and activating user and community to persuade them to join our campaign.
• Utilize data-driven insights to optimize campaign performance, increase engagement, and maximize ROI.
• Oversee content development, ensuring it aligns with both client goals and audience preferences.
• Monitor campaign performance metrics and generate reports highlighting key successes, insights, and recommendations.
• Leverage analytical tools to assess UGC engagement levels, brand mentions, and overall campaign impact.

• Minimum of 1 year of experience in community activation, digital marketing or social media management, ideally in an agency setting. Fresh graduates are welcome to apply.
• Demonstrated skill in project management
• Excellent communication and interpersonal skills.
• Ability to develop and implement data-driven strategies.
• Proficient in Bahasa Indonesia, preferably able to speak and write in English as well
• Available to work on a freelance contract for 3 to 6 months, Onsite in Menara Sentraya Blok M, with a working arrangement from Monday to Friday, 9 AM to 6 PM.

Program A-Pioneer Future Leaders khusus untuk penempatan di Bali dan Nusa Tenggara. Ini adalah program pengembangan perekrutan dengan pelatihan kerja (OJT) selama 12 bulan (1 tahun) yang dirancang untuk mengembangkan karyawan masa depan yang kompeten dan menjanjikan sesuai dengan nilai, kompetensi, dan harapan perusahaan Amartha, yang akan dipersiapkan untuk menjadi pemimpin masa depan Amartha berikutnya, sebagai Manajer Bisnis kami.

Program ini akan memberi Anda pengalaman langsung tentang proses bisnis peminjaman dengan program bimbingan intensif. Anda akan mendapatkan kesempatan untuk memimpin tim kantor lapangan dan perjalanan yang mengasyikkan menuju penempatan di wilayah Bali dan Nusa Tenggara.

Selama program berlangsung, Anda akan diberikan pembelajaran eksklusif oleh para ahli di bidang ini mengenai:

• Program pelatihan kepemimpinan intensif
• Program mentoring & coaching
• Proyek peningkatan untuk memberikan dampak yang signifikan

• Mahasiswa atau baru lulus dari Diploma
• IPK minimal 3,00/4,00
• Memiliki SIM C adalah suatu keharusan
• Saat ini tinggal di Bali atau Nusa Tenggara
• Menguasai Google Spreadsheet & Microsoft Excel
• Terlibat dalam organisasi atau komunitas universitas
• Berkomitmen untuk penempatan di Bali atau Nusa Tenggara
• Berkomitmen kuat untuk mengikuti program 1 tahun penuh
• Bersemangat untuk memberikan dampak dan memberdayakan orang lain
• Baik dalam keterampilan komunikasi, berorientasi pada hasil, dan kuat untuk beradaptasi dalam situasi yang dinamis

• Jalur cepat untuk membuka potensi maksimal Anda dari operasional hingga kepemimpinan untuk menjadi Manajer Bisnis kami berikutnya
• Dapatkan kesempatan untuk pelatihan di tempat kerja
• Bimbingan & mentoring intensif dari mentor praktisi manajemen bisnis Amartha
• Tunjangan yang menarik

Jobdesk :

• Membuat schedule pembangunan infra struktur berdasarkan makro planning pembangunan proyek dan mewujudkannya
• Membuat schedule pembangunan unit rumah berdasarkan order bangun dari admin marketing dan mewujudkannya
• Mendelegasikan pekerjaan kepada team teknik lapangan sesuai dengan fungsi masing-masing staff
• Monitoring seluruh progres pembangunan untuk pengendalian Biaya, Mutu dan Waktu
• Memastikan mekanisme kontrol/pengawasan untuk pengendalian proyek termasuk IPK (Ijin Pelaksanaan Kerja) berjalan baik
• Memastikan semua unit rumah yang diserahterimakan kontraktor ke developer memiliki mutu/kwalitas yg diinginkan
• Memvalidasi berita acara opname progres kontraktor, termasuk pekerjaan yang diaddendum
• Memastikan setiap komplain konsumen yg tercatat pada saat BAST dikerjakan dengan baik dan tepat waktu
• Membuat maping progres seluruh pembangunan yang ada diproyek
• Membuat laporan progres persediaan proyek
• Membuat laporan bulanan yang mencakup : progres pembangunan, kendala dilapangan, kinerja kontraktor, cuaca

Tugas & Tanggung Jawab :

• Melakukan riset pasar untuk menentukan target pasar dan mengembangkan strategi marketing yang tepat.
• Melakukan tinjauan dan analisis data customer serta data penjualan.
• Membuat rencana strategis, mereview dan memastikan strategi marketing dapat terlaksana dengan baik.
• Mencapai target sales melalui berbagai strategi marketing komunikasi, digital dan media dengan mengembangkan komunikasi dan relationship di pihak internal maupun eksternal yang sejalan dengan strategi pemasaran brand ataupun perusahaan.
• Memastikan customer dan potensial customer teredukasi tentang perusahaan dan produk dari KOKAI
• Fokus pada strategi penjualan untuk mencapai target penjualan
• Mencari customer baru melalui canvassing atau referensi, Membina hubungan baik dengan existing customer
• Membuat laporan kunjungan customer kepada atasan
• Bertanggungjawab pada hal teknik penjualan produk.
• Membuat dan mengatur project atau pemeliharaan produk.
• Bekerjasama dengan tim Pemasaran dan Penjualan untuk menyiapkan materi pemasaran dan penjualan.
• Menyiapkan laporan penjualan dengan mengumpulkan, menganalisa dan membuat ringkasan dari informasi yang didapat.

About Us

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel’s digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy.

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset)

As a Complaint Management Support you will play a crucial role in ensuring customer satisfaction by effectively addressing and resolving complaints. This position involves close collaboration with various teams to enhance the overall customer experience and drive improvements in service delivery.

Key Responsibilities:

• Receive, log, and track customer complaints via various channels (phone, email, social media, etc.).
• Investigate and analyze complaints, coordinating with relevant departments to gather information and implications.
• Communicate with customers regarding their complaints, providing timely updates and resolutions.
• Document all complaints and resolutions in the complaint management system accurately.
• Identify trends in complaints and work with teams to develop strategic improvements for enhanced customer satisfaction.
• Assist in the preparation of reports and insights on complaint management metrics to support decision-making.
• Contribute to the development and implementation of best practices in complaint management processes.
• Support customer service initiatives and campaigns aimed at increasing customer retention and satisfaction.

Qualifications:

• Bachelor's degree in Business Administration, Communications, or a related field.
• Minimum of 1-2 years experience in customer service or complaint management roles.
• Strong communication skills, both written and verbal, with the ability to articulate complex issues clearly.
• Excellent problem-solving and analytical skills to identify the root cause of complaints and propose effective solutions.
• High attention to detail and a commitment to maintaining quality standards in all interactions.
• Ability to work collaboratively in a team-oriented environment while also being proactive and self-motivated.
• Proficiency in Microsoft Office Suite and experience with customer relationship management (CRM) software.
• Fluency in Indonesian and good command of English is required.
• Ability to handle challenging situations with professionalism and composure.

As a Lead Business Analyst at AYANA Hospitality, you will play a pivotal role in guiding our company's financial and strategic direction. As a senior member of the Business Analyst team, you will lead a team of analysts who will support these objectives. In this multifaceted position, your responsibilities will include:

Special Projects: A key component of your role will be engaging in diverse special projects. These projects vary in both duration and scope, from short-term assignments of approximately one month to more extended engagements lasting up to six months. You will need to demonstrate flexibility and the capacity to assume significant operational roles in these projects. Your participation will be crucial for the successful launch and execution of these initiatives, providing you with opportunities to make meaningful contributions and acquire diverse experiences.

Financial Projections and Analysis: You will be responsible for generating financial projections that are essential for financing, business expansion, and assessing new business opportunities. This includes generating detailed analytical reports on industry trends, competitive landscapes, and target market insights.

Team Development and Mentorship: As a senior member of the team, you will play a vital role in mentoring junior analysts and facilitating their professional growth. You will provide guidance, share expertise, and help cultivate a collaborative and supportive team environment. By providing constructive feedback and personalized development plans, you will assist in enhancing the skill set and confidence of your colleagues, ultimately contributing to the strength and success of the entire Business Analyst team. 

• A Bachelor’s or Master’s degree in Business Administration, Finance, Engineering or a related field.
• A minimum of 4-7 years of experience in business analysis, finance, or a related role, with demonstrable experience in leading projects.
• Advanced analytical skills with proven expertise in financial modeling and data interpretation.
• Demonstrated leadership skills with experience in mentoring and developing junior team members, fostering a positive and collaborative team environment.
• Excellent written and verbal communication skills, with the ability to present complex concepts to a variety of audiences clearly and persuasively.
• Eagerness to remain flexible and tackle various project requirements while ensuring successful project execution.

• Provide regular, day-to-day information about the project’s status
• Involved from the project’s inception, including creating project schedules and providing workforce.
• Assist in the development of project plans, timelines, and budgets, ensuring alignment with project objectives and requirements
• Handle budget allocation, progress reporting, and necessary adjustments to achieve project objectives.
• Coordinate project activities, resources, and materials, and ensure that project tasks are assigned, monitored, and completed on time and within budget
• Identifying and managing project risks is another critical responsibility
• Ensure compliance with health and safety regulations and environmental standards during construction activities, and implement measures to mitigate risks and hazards
• Assist in the preparation of project reports, presentations, and documentation for senior management and stakeholders, summarizing project status, achievements, and challenges

• Bachelor's degree in Engineering, Construction Management, or related field
• Having minimun 2 year experience in project that involving civil construction or telecommunication
• Excellent communication and interpersonal skills, with the ability to effectively interact with diverse stakeholders and work effectively in a team environment
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks.
• Placement : Karawaci, Tangerang

MidPlaza Holding is looking for a highly motivated and dynamic Finance Management Trainee to join our Corporate Office team. This program is designed for recent graduates with a passion for finance, providing hands-on experience and exposure to various financial functions within the organization. The Finance Management Trainee will participate in training programs and work closely with experienced finance professionals to develop their skills and knowledge in financial management, analysis, and reporting. This is an excellent opportunity to kickstart your career in finance with a reputable company.

Responsibilities:

• Assist in daily financial operations.
• Support the financial reporting process by gathering data and preparing reports.
• Participate in budgeting and forecasting activities.
• Conduct financial analysis to support decision-making processes.
• Collaborate with various departments to gain a comprehensive understanding of business operations.
• Engage in training sessions and development programs to enhance financial skills and knowledge.

• Bachelor’s Degree, from Accounting, Finance, Business, or Economics from reputable universities.
• Minimum GPA: 3.0
• Fresh graduate or maximum of 2 years work experience
• Strong verbal, written, and presentation in English skill
• Proficient in Microsoft Office, especially Microsoft Excel
• Leadership experiences in campus or student organizations
• Growth mindset, resilience and ability to adapt
• Numerical and analytical thinking
• Willing to be placed in any of the MidPlaza’s Business Units

• Private Health Insurance
• Training & Development