This role is responsible for engaging with retailers to ensure seamless data delivery and to enhance their data quality. This role is also accountable for activities related to Quality checks (Acid tests, Primary testing of data, Retailer Accreditation) from receipt of the data to data loading into the system for data sources that Nielseniq receives. Data Analysts will be responsible for onboarding \ setting up, upload and monitoring data (all data types) into the ingestion platform \ other input platforms. This role is also responsible for monitoring, cleansing, classification & verification of received data, managing metadata, troubleshooting, and handling client queries.  

RESPONSIBILITIES: 

• Quality Testing - support all sourcing Teams, operations and Product Leadership with any requests around data quality testing for new / prospective Suppliers  
• Run Quality checks and provide feedback (Such as Acid test, Retailer Accreditation / other defined quality protocols) on sample data as requested.  
• Data Onboarding - understand the data format agreed with the Supplier as per the contract and complete set up on Ingestion/ any other Input platform 
• Data cleaning, verification and classification as needed 
• Upload of received files to platform as needed 
• Regularly update Supplier KPIs on data timeliness and Quality (RIS) 
• Engage with Supplier SPOC - in case data not received on time or issues with the data 
• Act as the primary point of contact for retailers regarding data delivery, addressing queries, and ensuring timely and accurate data receipt. 
• Visit retailers as needed with RV and DA teams to deliver market insights and improve data quality. 
• Collaborate with DA team to enhance data quality for DA's retailers.

• Answering phones from customers professionally and responding to customer inquiries and complaints.
• Researching required information using available resources.
• Handling and resolving customer complaints regarding product sales to customer service problems.
• Providing customers with the organization’s service and product information.
• Processing forms, orders, and applications requested by the customers.
• Identifying, escalating priority issues and reporting to the high-level management.
• Routing inbound calls to the appropriate resources.
• Following up complicated customer calls where required.
• Completing call notes and call reports as necessary and updating them in the CRM.
• Obtaining and evaluating all relevant data to handle complaints and inquiries.
• Recording details of comments, inquiries, complaints, and actions taken.
• Managing administration, communicating and coordinating with internal departments.
• Other duties as assigned.
• Selling Product

• Memberikan Informasi yang dibutuhkan konsumen mengenai produk perusahaan via Telepon sesuai SOP yang berlaku
• Mendengarkan dengan baik setiap keluhan yang disampaikan oleh konsumen via Telepon sesuai SOP yang berlaku
• Memberikan solusi yang terbaik atas masalah yang dihadapi konsumen sesuai SOP yang berlaku
• Melayani konsumen dengan cepat
• Eskalasi ke unit terkait jika ada pertanyaan dan keluhan yang perlu di selesaikan lebih lanjut
• Sopan dan ramah dalam berinteraksi dengan konsumen
• Mengikuti proses dan standar kerja
• Mendokumentasikan interaksi konsumen

• Identify new, emerging fraud and abuse trends/patterns through data analysis and metrics tracking to mitigate risks
• Collaborate with internal stakeholders (Risk, Data Science, Engineering, Product Management, Operations, and others) to ensure proper enforcement of fraud prevention rules and detection strategies
• Assess, define, and optimize relevant operational fraud metrics for long-term tracking

• Analyze ongoing and upcoming business process to ensure proper documentation are available
• Identify, develop, evaluate organization’s core operational processes (target setting, incentive calculation, reporting, setting metrics & SLA)
• Work closely with operations manager or stakeholders to drive and monitor new improvement initiatives
• Provide direction and guidance to junior team members
• Ensure routine business processes are completed on time and accurate (serves as backup PIC in case needed)
• Ensure deliverables from junior team members are up to standard and free of error

Menghitung, menganalisa dan membuat Business Plan

• Making financial projection for financing, business expansion, and new business purposes.
• Participate in Financing process from Information Memorandum, Term Sheet, Loan Agreement, and draw-down.
• Conduct data interpretation and analysis report such as industry analysis, market analysis, business competition analysis, target market analysis.
• Analyzing the company's financial performance ratios based on data from financial statements.
• Prepare and assist in yearly budgeting and forecasting, strategic plan and improvements.

• Bachelor's degree in Business Administration or Financial Management
• minimal 2 years experiences in the same field
• Demonstrated proficiency in financial projection, showcasing a deep understanding of forecasting and analytical skills.
• Ability to work independently and collaboratively within a team, adapting to various work environments and contributing effectively to collective goals.
• Fluent in English

Hi Talents.

Permana Solutions is Hiring, for following positions:

Business Analyst

Requirements:

Min. 3 years in Banking Industry.

Experienced in transaction Banking and Regulatory Reports.

Familiar with project management tools:

Bitbucket, JIRA, Confluence.

Please send email to:

[email protected]

www.permanasolutions.com

● Experience with conducting project testing in Banking/financial Industry (min 3 years of experience in Banking Industry)

● Knowledge/experience in transaction banking and regulatory reporting business processes and data requirements

● Knowledge/experience in creating test script and test cases for different types of business processes

● Ability to create testing progress reports and acquire testing sign off

● Familiar with project management tools such as JIRA and Confluence

1. Menentukan strategi pemasaran
2. Melakukan riset konsumen
3. Mengembangkan konten dan campaign

The Collection Staff will be an integral part of our Accounting Department, responsible for managing the company's accounts receivable and ensuring timely collection of outstanding debts. This role requires a detail-oriented individual with excellent communication skills and a proactive approach to resolving payment issues.

Key Responsibilities:

• Contacting customers via phone, email, and mail to follow up on overdue payments.
• Negotiating payment plans and settlements with delinquent accounts while maintaining positive relationships with customers.
• Updating customer records and payment status in the accounting system accurately and promptly.
• Collaborating with the teams to address customer inquiries and resolve payment disputes.
• Generating reports and analyzing data related to accounts receivable aging to identify trends and areas for improvement.
• Recommending strategies to minimize bad debt risk and improve overall collections efficiency.
• Assisting with month-end and year-end closing activities related to accounts receivable.

Qualifications:

• Min D3 in Accounting, Finance, Business Administration, or related field preferred.
• Proven experience working in a collections role, preferably in a corporate environment.
• Strong understanding of accounting principles and practices, particularly in accounts receivable management.
• Excellent English communication skills, both verbal and written, with the ability to effectively negotiate and resolve payment issues.
• Proficiency in using accounting software and MS Office applications, particularly Excel for data analysis.
• Highly organized with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Ability to work independently and collaboratively as part of a team, demonstrating professionalism and integrity in all interactions.

The School Administrator will play a crucial role in the efficient running of the school, overseeing administrative tasks, supporting the school leadership team, and ensuring a welcoming and supportive environment for students, staff, and parents. The ideal candidate will be proactive, detail-oriented, and possess excellent communication skills.

Job Description:

• Manage the day-to-day administrative operations of the school office.
• Maintain accurate student records, including but not limited to attendance, and academic performance.
• Oversee the scheduling of classes, meetings, and school events.
• Ensure compliance with all school policies and government regulations.
• Ensure that health and safety standards are upheld throughout the school premises.
• Provide administrative support for student services, including counseling, special education, and extracurricular activities.
• Assist in the coordination of student pick up, student's birthday, etc.

Qualification:

• Bachelor’s degree in Business Administration, Education, or a related field (fresh graduates are welcome to apply).
• Relevant certifications in school administration are a plus.
• Excellent written and verbal communication abilities in English.
• Strong organizational and time-management skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and school management software.
• Strong problem-solving skills and the ability to work independently and as part of a team.

Position Overview:

We are seeking a motivated and detail-oriented Data Analyst to join our team on a part-time basis. This role is ideal for candidate who are passionate about leveraging data to enhance student success. The successful candidate will play a critical role in analyzing and interpreting data to support the academic progress and overall success of our students.

Key Responsibilities:

1. Data Collection and Management:
   • Gather and manage data from various sources, ensuring accuracy and integrity.
   • Develop and maintain databases, data systems, and data collection processes.
2. Data Analysis:
   • Analyze student performance data to identify trends, patterns, and insights.
   • Use statistical techniques and software tools to interpret data and provide actionable insights.
3. Reporting:
   • Prepare and present comprehensive reports on student performance and success metrics.
   • Create visualizations and dashboards to effectively communicate findings to stakeholders.

1. Memiliki pengetahuan yang memadai dan terkini atas semua produk dan layanan klien serta kebijakan dan Pedoman yang mengatur aktivitas Contact Center
2. Menyampaikan secara benar informasi mengenai produk dan layanan yang tersedia
3. Memberikan penjelasan dan/atau penyelesaian yang terbaik atas permohonan dan/atau keluhan yang disampaikan Pelanggan.
4. Agent tidak diperkenankan untuk menjanjikan kepada pelanggan bahwa tindak lanjut atas keluhan yang disampaikan akan sesuai dengan permintaan Pelanggan.
5. Menangani permohonan dan/atau keluhan pelanggan sesuai dengan SLA yang ditetapkan. Apabila permohonan dan/atau keluhan pelanggan tidak dapat ditangani, maka diteruskan kepada Supervisor / Team Leader untuk ditindaklanjuti.
6. Mencatat setiap permohonan dan/atau keluhan yang diterima pada sistem aplikasi Contact Center.
7. Meneruskan kepada Supervisor / Team Leader permohonan dan/atau keluhan yang tidak dapat dipenuhi / diselesaikan.
8. Tidak akan melakukan dan/atau tidak melakukan sesuatu yang merugikan dan atau mengganggu citra, nama baik dan atau reputasi klien maupun perusahaan.
9. Tidak menggunakan data dan informasi milik klien atau perusahaan untuk kepentingan diri sendiri ataupun pihak lainnya.
10. Melakukan seluruh kegiatan perusahaan dengan menyesuaikan kepada Sistem Manajemen Mutu PT. Jaring Synergi Mandiri
11. Melakukan seluruh kegiatan perusahaan dengan menyesuaikan kepada Kebijakan Sistem Anti Penyuapan PT. Jaring Synergi Mandiri
12. Melakukan seluruh kegiatan perusahaan dengan menyesuaikan kepada Sistem ManajemenKeamanan Informasi PT. Jaring Synergi Mandiri

Responsibilities:

• Creating and implementing marketing strategies to promote product features that enhance client retention.
• Conducting market research and analyzing data to understand client behavior and product performance.
• Coordinating with customer support and product teams to ensure a seamless client experience.
• Identifying opportunities for upselling or cross-selling subscription services.
• Reporting on recurring revenue growth and retention metrics.

Melakukan penjualan langsung atau pun Online

Bersedia keluar kantor dan keluar kota

Melayani Custumer yang datang ke kantor

Membuat laporan harian dan laporan penjualan

• Create Tracker Monitoring.
• Monitoring performance FO by number of achievement.
• Follow up to Leaders FO the reason worsening portfolio.
• Update daily and weekly report tracker monitoring.
• Supply data request for another BU/function.
• Check issue by system.

• Data Cleaning & preparation for meeting.
• Data exploration & analysis.

• Proficient in Excel or Spreadsheet (especially for lookup/index match, if, sumif, countif formula).
• Good understanding in data interpretation with chart to visualize data.
• Basic knowledge in SQL.
• Good interpersonal skills and able to communicate with various stakeholders.
• Have initiative and willing to learn business process end-to-end.
• Willing to work from office (Amartha Village Head Office, Jakarta Selatan).

As our Accounting Senior Analyst, you will get a chance to handle the financial record, reconcile the data and maintain supporting documents.

Responsibilities:

• Ensure all accounting records have been recorded correctly and in timely manner
• Maintain monthly closing and regular reporting on time 
• Maintain all supporting documents, including to support audit process
• Assist Lead to align with business/product team to set accounting entries for new product
• Monitoring audit and accounting issues

• • A Bachelor’s Degree in Accounting
  • Preferably  3-4  years of accounting experience (Off Balance Sheet would be plus)
  • Able to manage monthly closing and reporting 
  • Has experience of project new  system migration 
  • Familiar with Accounting Principles and Journaling
  • Proficiency in Excel, Data Analysis  or Spreadsheet
  • Self-motivated and detail oriented
  • Quick to collaborate and coordinate with team members and external division

Position Overview:

We are seeking a motivated and detail-oriented Data Analyst to join our team on a part-time basis. This role is ideal for candidate who are passionate about leveraging data to enhance student success. The successful candidate will play a critical role in analyzing and interpreting data to support the academic progress and overall success of our students.

Key Responsibilities:

1. Data Collection and Management:
   • Gather and manage data from various sources, ensuring accuracy and integrity.
   • Develop and maintain databases, data systems, and data collection processes.
2. Data Analysis:
   • Analyze student performance data to identify trends, patterns, and insights.
   • Use statistical techniques and software tools to interpret data and provide actionable insights.
3. Reporting:
   • Prepare and present comprehensive reports on student performance and success metrics.
   • Create visualizations and dashboards to effectively communicate findings to stakeholders.

1. Melakukan sosialisasi,identifikasi dan wawancara calon nasabah
2. Melakukan uji kelayakan calon nasabah
3. Melakukan persiapan pembiayaan
4. Melaksanakan pertemuan kelompok mingguan

The Sourcing Sr. Analyst (“Buyer”) is responsible for managing the sourcing process for both IT and non-IT needs. The role involves overseeing the entire Source-to-Contract (S2C) process, as well as vendor and contract management, to support the operational needs of the company.

Responsibilities:

• Identify business needs to develop specific supply channels for particular commodities, assisting in annual budget planning and rolling forecasts.
• Conduct expense analysis to reduce costs, enhance efficiency, and improve vendor collaboration.
• Perform market research and analysis, including Requests for Information (RFI).
• Plan, implement, and report on savings and other key performance indicators (KPIs).
• Manage vendor relations, including onboarding, performance assessment, risk mitigation, financial sustainability, and addressing failures to meet contract requirements.
• Initiate, prepare, and conduct RFx/Tender processes, including leading communication and managing vendors during these processes.
• Oversee the end-to-end process of contract management to meet user and regulatory needs.
• Proactively liaise with users on current and upcoming projects to identify better savings opportunities.

• Minimum of a Diploma 3 in any major.

• At least 2 years of experience as a Procurement/Sourcing Analyst.
• Proficiency in MS Excel; familiarity with SAP is a plus.
• Excellent communication skills, including negotiation and presentation abilities.
• Strong team player.
• Ability to understand and analyze stakeholder needs and provide effective solutions.
• Eager to learn new concepts and take on challenges.
• Detail-oriented and meticulous in work.

The Sourcing Analyst (“Buyer”) is responsible for managing the sourcing process for both IT and non-IT needs. The role involves overseeing the entire Source-to-Contract (S2C) process, as well as vendor and contract management, to support the operational needs of the company.

Key Responsibilities:

• Identify business needs to develop specific supply channels for particular commodities, assisting in annual budget planning and rolling forecasts.
• Conduct expense analysis to reduce costs, enhance efficiency, and improve vendor collaboration.
• Perform market research and analysis, including Requests for Information (RFI).
• Plan, implement, and report on savings and other key performance indicators (KPIs).
• Manage vendor relations, including onboarding, performance assessment, risk mitigation, financial sustainability, and addressing failures to meet contract requirements.
• Initiate, prepare, and conduct RFx/Tender processes, including leading communication and managing vendors during these processes.
• Oversee the end-to-end process of contract management to meet user and regulatory needs.
• Proactively liaise with users on current and upcoming projects to identify better savings opportunities.

• Minimum of a Diploma 3 in any major.
• At least 2 years of experience as a Procurement/Sourcing Analyst.
• Proficiency in MS Excel; familiarity with SAP is a plus.
• Excellent communication skills, including negotiation and presentation abilities.
• Strong team player.
• Ability to understand and analyze stakeholder needs and provide effective solutions.
• Eager to learn new concepts and take on challenges.
• Detail-oriented and meticulous in work.

• Manage, organize, and control activities related to daily inventory management across LDC palm oil assets, including inbound/outbound and production planning to ensure smooth execution of commercial strategy.
• Provide meaningful insights by collecting and analyze data related to operations, including inventory levels, asset utilization, production performance and cost breakdown.
• Identify patterns, trends and areas for improvement based on data analysis to identify opportunities for optimization.
• Prepare regular reports, dashboards, and presentations to communicate insights and recommendations to management.
• Utilize data modeling techniques and advanced Excel skills to create models, charts and simulations that effectively communicate complex data sets into a simple story.
• Apply profit-minded mindset into all analysis and decision-making by evaluating commercial opportunities and identifying cost impact that contribute overall business profitability.
• Conduct and lead various meetings, including industrial and commercial teams to align objectives and processes.

Bertugas untuk menjawab panggilan telpon dari pelanggan untuk menyelesaikan masalah yang dialami oleh pelanggan, untuk kemudian diberikan solusi dari permasalahan tersebut

• Manage End to End financial accounting for our entities in Indonesia which includes performing accounting, managing accrual and deferrals, preparing bank reconciliations and related schedules to the balance sheet.
• Preparation and submission of monthly management accounts (P&L and Balance Sheet) and related schedules as a part of Group reporting. Presentation of results and providing clarifications to the Country/Regional business Leaders, as and when required.
• Assist with preparation of Annual budgets, and submission of monthly forecasts. To be groomed as the Indonesia finance lead and as a strong business partner to our Country Leader/s in Indonesia.
• Analysis with respect to project profitability and providing variance analysis to the business leaders on monthly basis, for driving further actions.
• Review invoices and expenses processed by our India offshore team, and ensuring accounting is accurate and acceptable. Initiate vendor payments through internet banking.
• Preparation of cash flow statements on weekly basis, and driving related strategies from senior management.
• Interact with External Auditors (Annual activity) – provide necessary information, schedules and explanations to ensure smooth and timely audits.
• Working with our service provider to ensure timely and accurate tax reporting, following up on tax matters (including Faktur Pajaks, withholding tax certs). Work with our tax advisor (annual activity) for timely Income tax submissions/assessments and coordinate tax audit responses when need be.
• To become our finance systems champion and a finance subject matter expert to our business teams in Indonesia. Perform any other finance tasks as assigned from time to time.

We are looking for an experienced System Analyst to join our team! As a System Analyst, this position will play a critical role in the transformation process, working closely with the Product Manager, Engineer and Business Development to develop and maintain the technical documentation.

Responsibilities

• You will take the role of a Devil's Advocate to criticize the decision and the system.
• Actively lead and manage initiatives/projects.
• Exceptional writing skills to describe business process and technical details in a concise yet easily understandable wordings.
• Develop, analyze, prioritize, maintain, and organize requirement specifications, data mapping, Entity-Relationship Diagrams (ERD), UML diagrams, prototypes, wireframes, and flowcharts for developers and testers to follow, ensuring all deliverables are aligned with stakeholder expectations.
• Translate highly technical specifications into clear non-technical requirements
• Define and coordinate the execution of testing procedures, and develop test cases to serve the overall quality assurance process
• Provide documentation of all processes and training as needed
• Protect operations by keeping the information confidential.
• Provide information to internal/external customers by collecting, analyzing, and summarizing development and service issues.
• Actively participate in testing and provide support to stakeholders.

• Min. 3+ years experience working as systems analyst, or related role.
• Excellent ability to analyze, model and interpret data using different tools and techniques.
• Proficiency in Technical Diagram and Writing Tools.
• Hands-on experience with software development and documentation, coupled with experience in leading or initiating project management, would be valuable for a role as a product manager.
• Proven ability to assess business needs and translate them into relevant solutions.
• Experience installing, configuring, documenting, testing, training, and implementing new applications and systems.
• Experienced in using documentation tools like Notion, Draw.io, Whimsical etc.
• Experience in trading system, or have ever used a trading platform is a big plus.
• Preferably has technical background, has experience on a system lot of users.
• Plus point, if you understand system design (CAP theorem, etc).

• Supportive teammates
• Health insurance benefits
• Self development activities that support careers
• Broaden your knowledge in financial investment