• Melakukan pengecekan check sheet dari bagian produksi
• Melakukan repair barang

- Complete the sales targets set by the company and carry out sales work in this industry in a planned manner

- Develop new customers, establish perfect customer information, and complete relevant sales reports

- Maintain good relationship with the existing customers and promote long-term and stable cooperative relations between customers and the company

- Responsible for the customer's accounts receivable recovery in accordance to the time period of collection set by the company

- Participate in sales meetings or organized training of company

- Pay visit to the customer regularly, collect customer feedback, complaints and other information, and forward it to relevant departments in order to improve service quality

- Establish a good relationship with customers to maintain corporate image

Quality Staff (Quality Assurance/Quality Control) 

Mendukung Head of Quality dalam melakukan pengawasan dan tanggung jawab untuk memonitor Quality Department Performance: Penyusunan produk defect termasuk laporan tindakan perbaikan/pencegahan kepada Pelanggan, penyempurnaan rencana sistem Quality Control/ Quality Assurance untuk menjamin kepuasan Pelanggan melalui kualitas produk, Klaim Pelanggan, menindaklanjuti dan berkoordinasi untuk penolakan dari inspeksi pengiriman, penanganan Kontrol Pemasok, dll 

Tugas Pekerjaan:

• Mempersiapkan Audit Eksternal/Internal (Audit ISO/Audit Pelanggan/Audit Perusahaan Grup)
• Melakukan verifikasi klaim pelanggan barang dikembalikan, menyediakan & membantu produksi dalam Kualitas Produk
• Memantau umpan balik kualitas produk bersama dengan tim produksi untuk menjaga kualitasnya
• Memantau dan memverifikasi keluhan pelanggan untuk menganalisis akar penyebab peningkatan kualitas
• Melakukan uji coba untuk sampel baru atau pemasok baru untuk memenuhi spesifikasi kualitas
• Mengembangkan SOP, WI untuk peningkatan proses terkait kualitas dan pengetahuan standar untuk produk baru
• Mengembangkan dan menetapkan spesifikasi kualitas untuk produk
• Mengawasi kualitas lini produksi.
• Menganalisis masalah kualitas yang ditemukan di lapangan.
• Berkoordinasi dengan departemen terkait mengenai masalah kualitas yang ada.
• Melaksanakan dan memantau hasil keputusan terhadap kualitas hasil produksi
• Buat rencana aksi untuk menghilangkan masalah – PICA (Continual Improvement)
• Menyiapkan laporan dan menandatangani dokumen sesuai prosedur yang ada
• Membuat laporan kualitas mingguan/bulanan

Persyaratan:

• Kandidat harus memiliki setidaknya Gelar Sarjana di Teknik Metalurgi, Teknik Industri, Teknik Mesin atau terkait dari universitas terkemuka.
• Setidaknya 3 Tahun pengalaman kerja di bidang terkait diperlukan untuk posisi ini.
• Memiliki keahlian di bidang teknik mesin terutama dalam sistem otomasi, desain bagian/mekanisme bergerak kecil, robotika presisi tinggi, proses manufaktur, dan mekatronik.
• Akurat, perhatian terhadap detail, bijaksana, dan cepat belajar adalah suatu keharusan.
• Memiliki keterampilan interpersonal, kepemimpinan, dan resolusi konflik yang sangat baik.
• Memiliki kreativitas, logika, visi, dan keterampilan pemecahan masalah yang luar biasa.
• Memiliki kemampuan komunikasi yang baik dalam bahasa Inggris baik lisan maupun tulisan.
• Bersedia bekerja di Tangerang, Banten

Pertanyaan dari perusahaan

• Memastikan kualitas produk sesuai dengan standar yang ditetapkan
• Mengawasi dan mengontrol proses QC/QA dari bahan baku hingga produk akhir
• Melakukan analisis masalah dan memberikan solusi atas temuan di lapangan
• Membuat laporan hasil inspeksi dan pengujian secara berkala
• Bekerja sama dengan tim produksi untuk menjaga standar kualitas
• Memberikan pelatihan dan pengembangan kepada tim QC agar memenuhi standar kerja

AYANA Hospitality is seeking a highly skilled and experienced Executive Assistant Manager to join our dynamic team. In this role, you will work closely with the General Manager to oversee the daily operations of the hotel, ensuring that all departments are running smoothly and efficiently. You will play a critical role in enhancing guest satisfaction, implementing operational improvements, and managing staff performance. The ideal candidate should possess strong leadership abilities, excellent communication skills, and a proven background in hospitality management.

Responsibilities

• Assist the General Manager in overseeing hotel operations, including guest services, housekeeping, food and beverage, and maintenance
• Ensure high levels of guest satisfaction through engagement and support of all departments
• Monitor and evaluate staff performance, providing feedback and guidance to enhance productivity
• Develop and implement operational policies and procedures to improve efficiency
• Assist in budget preparation and financial planning, ensuring cost control measures are in place
• Conduct regular inspections of the hotel to ensure adherence to quality standards
• Handle guest inquiries, concerns, and complaints in a professional manner
• Support the General Manager in strategic planning and decision-making processes

• Minimum of 5 years of experience in hotel management or a similar role within the hospitality industry
• Strong leadership and management skills, with a proven ability to motivate and guide teams
• Excellent communication and interpersonal skills
• Proficient in hotel management software and Microsoft Office Suite
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously
• Fluent in English; proficiency in additional languages is a plus
• Bachelor’s degree in Hospitality Management or a related field is preferred
• Strong problem-solving skills and a customer-focused mindset

• Positive Working
• Great Environment
• Supportive Team Work

• Membuat planning produksi
• Membuat pengajuan dan pembelian bahan baku
• Menghitung dan memastikan kebutuhan material produksi
• Memastikan hasil produksi sesuai dengan rencana yang dibuat
• Mengontrol kapasitas produksi
• Menyiapkan dan melakukan inputing data pendukung dalam perencanaan kebutuhan dan stock untuk kebutuhan penyediaan produk perusahaan
• Rutin melakukan stock opname

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives,for example by controlling pests,improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation, and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of service, Relationships and Teamwork which were identified by our colleagues across the world.

Our family of businesses

Rentokil Pest Control is the world's leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Rangking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialists in the supply and laundering of workwear, garments and protective uniforms and equipment: focusing on top quality products and services. Our plant business, Ambisius is seen as the expert in interior and exterior `landscaping"; operating across the US, Europe, Asia & Pacisifc. Steritech Branch Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation among our customers for our knowledge and integrity. We have central support functions of Human Resource, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in Country. Working within our function departments, you would be supporting all of our businesses.

• Candidate must possess at least a Bachelor Degree of Agrotechnology, Biology, Environmental Health or equivalent
• Experience in Operation min 3 years
• Proficiency in English
• Strong leadership, motivation and managerial skills
• Good communication and interpersonal skills.
• Strong build networking & Customer Relationship
• Willing traveling to Jakarta, Tangerang, Banten

Job Description :

• Ensure the standart quality service according to the company regulation
• Ensure Audit Process to the costumers running well
• Manage, Control and Develop Service Team
• Provide training to the Service Team

• Attractive remuneration & Incentive
• Training
• Career path

Some of your duties will include:

• Responsible to manage day to day of planning, controlling and monitoring of all projects development and construction under IFMS Project Department
• Create a strategy and action master plan of all project’s development, construction and progress are captured, monitored, controlled, and ensure its being followed up on a regular basis in most effective and efficient way
• Controlling and monitoring of actual progress achievement, manpower deployment, cost spending against approved plan and as per contracted scopes in regular basis
• Provide comprehensive review and challenge-back calculation on all submission related to time schedule, manpower, equipment, procurement planning submission by contractors / sub-contractors / vendors / suppliers
• Provide a strategic action plan that sets milestone target in accordance with duration of time, construction method and work sequences in general project schedule
• Provide forecasting plan of any potential project slips in time duration, progress achievement, cost & budget, and prepare a delay analysis and recovery plan to overcome the risk
• Prepare cost estimation (owner estimate) of all planned projects refer to drawings, material specifications and scope of works. Controlling cost against overall budget planned in periodical basis as in the BP / AFE (monthly, quarterly, semesterly, yearly). Monitoring actual spending budget against planning of each and all projects against allocation in detail specs, variances, deviations
• Checking and ensuring all progress claims and invoices are accordance to actual progress at site, completed with proper documented evidence, submitted as per contracted scope, all in timely manner
• Identify, check, review, and ensure potential VO/CO to be included in the monitoring cost & budget, and are submitted with complete justification, calculation, and impact to overall project plan
• Prepare management report in weekly basis

Some of your duties will include:

·        Responsible to manages Cost Control, Material Control and sub-contractors in the day to day activities associated with planning facility maintenance including all Office Building, Housing and Guest House, Camp Room, and public facilities, and Control Budget Under Facility and services;

·        To prepare budget and material, managing cost and control the material of infrastructure maintenance and all necessary resources required to accomplish for Infrastructure maintenance activities

·        Analyst the man hours use versus the man hours availability to ensure all the cost maintenance job are effective and efficient

·        Prepare and manage an annual budget, quarterly forecasts, manpower planning, and AFE Pipeline in accordance with company standards and policies

·        Reviews and updates departmental procedures and policies, administers discipline, enforces company policy, and ensures compliance with state, federal, or other jurisdictional laws.

·        Manage, monitor and report on the KPI performance of Business Partners.

·        Review and authorize all Departmental transactions in compliance with company policies and authority levels, or delegate such authority to the appropriate subordinate(s).

·        Develop Strategic Business Plans for Life of Mine Activities and provide consistent and regular updates to the cost and material plan in conjunction with and alignment to the operations changing needs.

·        Coordinate pro-actively with planning team to ensure that the day to day operational needs are met while counterbalancing the strict operational and maintenance requirements in line with Indonesian or better standards.

·        Manage the equipment register in relation to registering new material and equipment into the system, and equipment being transferred from one section/department/division to another.

·        Manage the material and component register in relation to material and components being service, so that the life cycle of the individual component can be traced and costs accumulated for budgeting purposes.

·        Manage equipment service schedules are organized to minimize disruption to the Infrastructure, by ensuring each infrastructure building is involved in the equipment service allocation process.

·        Responsible for reporting weekly/monthly yearly equipment preventative maintenance progress

·        Manage work order, in conjunction with the cost of equipment service so that the maintenance supervisor is able to track actual versus budget costs and equipment performance.

·        Prepares detailed critical path plans and job cards, including equipment and materials lists for major jobs.

·        Managing cost containment, planning yearly equipment budgets and cost containment.

·        Manage detailed critical path plans and job cards, including equipment and materials lists for major jobs such as planned Special Projects.

·        Maintain that equipment and material are available when required.

·        Manage that necessary work history and documentation are properly organized and input into the computer history files.

·        Coordinates regularly scheduled meetings with Maintenance, Operations and Planning representatives.

·        Maintain purchase requisitions and warehouse issue tickets.

1. Mengidentifikasi peluang bisnis dengan mengidentifikasi prospek dan mengevaluasi posisi mereka dalam industri; meneliti dan menganalisis opsi-opsi penjualan.
2. Menjual produk dengan menjalin kontak dan mengembangkan hubungan dengan prospek; merekomendasikan solusi.
3. Memelihara hubungan dengan klien dengan memberikan dukungan, informasi, dan panduan; meneliti dan merekomendasikan peluang baru; merekomendasikan peningkatan keuntungan dan layanan.
4. Mengidentifikasi peningkatan produk atau produk baru dengan tetap mengikuti perkembangan tren industri, pasar, kegiatan, dan pesaing.
5. Mempersiapkan laporan dengan mengumpulkan, menganalisis, dan meringkas informasi.
6. Menjaga kualitas layanan dengan menetapkan dan menegakkan standar organisasi.
7. Mempertahankan pengetahuan profesional dan teknis dengan menghadiri lokakarya pendidikan; meninjau publikasi profesional; membangun jaringan pribadi; membandingkan praktik-praktik mutakhir; berpartisipasi dalam masyarakat profesional.
8. Berkontribusi pada upaya tim dengan mencapai hasil terkait sesuai kebutuhan.

1. Mengidentifikasi peluang bisnis dengan mengidentifikasi prospek dan mengevaluasi posisi mereka dalam industri; meneliti dan menganalisis opsi-opsi penjualan.
2. Menjual produk dengan menjalin kontak dan mengembangkan hubungan dengan prospek; merekomendasikan solusi.
3. Memelihara hubungan dengan klien dengan memberikan dukungan, informasi, dan panduan; meneliti dan merekomendasikan peluang baru; merekomendasikan peningkatan keuntungan dan layanan.
4. Mengidentifikasi peningkatan produk atau produk baru dengan tetap mengikuti perkembangan tren industri, pasar-pasar, kegiatan, dan pesaing.
5. Mempersiapkan laporan dengan mengumpulkan, menganalisis, dan meringkas informasi.
6. Menjaga kualitas layanan dengan menetapkan dan menegakkan standar organisasi.
7. Mempertahankan pengetahuan profesional dan teknis dengan menghadiri lokakarya pendidikan; meninjau publikasi profesional; membangun jaringan pribadi; membandingkan praktik-praktik mutakhir; berpartisipasi dalam masyarakat profesional.
8. Berkontribusi pada upaya tim dengan mencapai hasil terkait sesuai kebutuhan.

1. Penganggaran & Perencanaan

• Membantu Executive Housekeeper dalam menyusun anggaran Housekeeping tahunan dan menyampaikannya untuk disetujui oleh Manajer Hotel.
• Membantu dalam menyusun rekomendasi tahunan untuk kebutuhan FF&E (Furniture, Fixtures, and Equipment) dan menyampaikannya kepada Manajer Hotel untuk persetujuan.
• Membantu dalam mempersiapkan dan memperbarui manual operasional departemen.
• Merencanakan, mengorganisir, dan mengawasi kebersihan, standar layanan, serta pemeliharaan di seluruh hotel, termasuk kamar tamu, area publik, area belakang rumah, linen, dan seragam.
• Memastikan bahwa anggaran operasional departemen dipatuhi secara ketat dan semua biaya dikendalikan dengan baik.

2. Operasional & Administrasi

• Memastikan semua karyawan melapor tepat waktu dan mengenakan seragam serta name badge yang benar setiap saat.
• Mengkoordinasikan dan memantau semua aktivitas Housekeeping untuk memastikan departemen berfungsi dengan lancar dan efisien.
• Mewakili Departemen Housekeeping dalam semua rapat Kepala Departemen.
• Bertanggung jawab atas pengendalian kunci departemen secara menyeluruh sesuai dengan kebijakan hotel.
• Mengimplementasikan dan mengelola semua aspek layanan pelayan dan pembersih kamar, linen, manajemen seragam, laundry, serta kamar tamu dan area publik, taman dan lansekap.
• Meninjau dan mengevaluasi semua peralatan dan perlengkapan Housekeeping secara berkala serta memberikan rekomendasi pembelian.
• Memeriksa kuota kamar setiap hari serta kamar VIP.
• Menyusun laporan yang sesuai untuk departemen terkait.
• Memastikan produktivitas dan efisiensi karyawan maksimum melalui pemantauan dan supervisi yang cermat.
• Memastikan bahwa semua karyawan memberikan layanan yang sopan dan profesional setiap saat.
• Mengawasi karyawan di dalam departemen, memastikan bahwa standar dan metode layanan yang benar dipertahankan.

3. Sumber Daya Manusia

• Membantu dalam pemilihan dan perekrutan staf Housekeeping sesuai dengan standar yang ditetapkan oleh hotel.
• Melakukan evaluasi staf secara berkala dan memberikan bimbingan untuk pengembangan profesional mereka serta persiapan untuk peluang kenaikan jabatan.
• Menetapkan dan mengimplementasikan program pelatihan untuk semua staf Housekeeping.
• Membangun tim karyawan yang efisien dengan mengambil minat aktif pada kesejahteraan, keselamatan, dan perkembangan mereka.
• Memastikan bahwa semua karyawan memahami dan mematuhi Aturan dan Regulasi Karyawan Hotel.
• Memastikan bahwa semua staf diperlakukan secara setara dan adil.

4. Komunikasi

• Bekerja sama dan berkomunikasi secara dekat dengan semua departemen untuk menjaga operasi harian yang profesional.
• Menghadiri atau memimpin briefing harian, rapat, rapat departemen, atau rapat lain yang mungkin diperlukan.
• Menjaga kontak dengan asosiasi perdagangan, organisasi profesional, dan kelompok Housekeeping lainnya.
• Mempertahankan kebijakan komunikasi “pintu terbuka” untuk semua staf Housekeeping.

5. Tanggung Jawab Lain

• Memastikan bahwa semua karyawan sepenuhnya memahami dan mematuhi kebijakan hotel terkait kebakaran, kebersihan, kesehatan, dan keselamatan.
• Menangani tugas dan tanggung jawab lain yang mungkin ditugaskan dari waktu ke waktu secara efisien dan efektif.

Persyaratan :

• Pendidikan minimal Diploma III dari semua Program Studi.
• Pengalaman minimal 2 tahun di bidang Sales Eksekutif terutama menjual properti.
• Memiliki database konsumen yang aktif, spesifik, dan selalu diperbarui.
• Mudah beradaptasi, memiliki kemauan belajar, dan memiliki semangat yang tinggi untuk mencapai target.
• Bersedia ditempatkan di Tenjo, Jawa Barat.

Tanggung Jawab :

• Mengolah data konsumen, melakukan presentasi dan closing penjualan.
• Menjaga hubungan yang baik terhadap konsumen dan terus aktif membangun database.
• Membantu pengaturan proses administrasi dokumen dari konsumen dengan Tim Sales Administrasi.
• Membuat laporan penjualan secara berkala kepada Head of Sales Department.

Memeriksa, mencegah & menginformaksikan biaya-biaya yang tidak sesuai

Position Overview: As a Sales Executive specializing in the Government Segment at our hotel, your primary responsibility will be to develop and maintain relationships with government clients to drive sales and revenue growth. You will be tasked with understanding the unique needs and requirements of government agencies, leveraging your sales skills to effectively communicate the value proposition of our hotel's offerings, and ultimately closing deals to secure government contracts and bookings.

What’s in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!.
• Ability to make a difference through our Corporate Social Responsibility activities.

Key Responsibilities:

1. Identify and target government agencies at the local, state, and federal levels as potential clients.
2. Develop and execute a strategic sales plan tailored to the government segment, including prospecting, lead generation, and outreach activities.
3. Build and nurture relationships with key decision-makers within government organizations, including procurement officers, travel managers, and event planners.
4. Conduct sales presentations and meetings to showcase the features, amenities, and capabilities of our hotel, emphasizing how they align with the unique requirements of government clients.
5. Collaborate with internal teams, including event planning, operations, and finance, to ensure seamless execution and delivery of services for government bookings.
6. Negotiate contracts and pricing agreements with government clients, ensuring terms are mutually beneficial and align with company objectives.
7. Stay informed about government regulations, policies, and budgetary constraints that may impact the hospitality industry and adjust sales strategies accordingly.
8. Track sales metrics, generate reports, and provide regular updates to management on progress, challenges, and opportunities within the government segment.
9. Represent the hotel at industry events, conferences, and trade shows targeting government professionals to increase brand visibility and generate leads.
10. Continuously assess market trends, competitive landscape, and customer feedback to identify areas for improvement and innovation in government sales strategies.

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives by controlling pests, improving hygiene, and interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation, and technology. Listening and acting on feedback is part of our culture to support colleagues and customers. Rentokil Initial regards equality and fairness as fundamental rights of all of its colleagues. We live our values of service, Relationships, and Teamwork which our colleagues across the world identified.

Our family of businesses; Rentokil Pest Control is the world's leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Ranking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader that provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialists in the supply and laundering of workwear, garments, and protective uniforms and equipment: focusing on top-quality products and services. Our plant business, Ambitious is seen as the expert in interior and exterior `landscaping"; operating across the US, Europe, Asia & Pacific. Steritech Branch Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation among our customers for our knowledge and integrity. We have central support functions of Human Resources, IT, Finance, Legal, Marketing & Innovation in the Rentokil Initial Head Office locations and in Country. Working within our function departments, you would be supporting all of our businesses.

Job Description :

• Achieve the sales target
• Looking for and identifying prospective customers and the potential market
• Making daily, weekly, and monthly programs and sales pipeline
• Do presentations and sales about service pest control to customer residential
• Survey new or existing customer residential
• Making proposals for customer
• Negotiation with customer
• Making agreement contracts and service agreements to the customer
• Build a good relationship with the customer

• Candidates must possess at least a Bachelor's Degree or Diploma of Marketing, Communication or equivalent.
• Have 1 year experience in the related field
• Required skill(s): marketing, communication, negotiation.
• Ready to handle customer complaints and Result Oriented
• Having a driving license (A/C) is a MUST
• Placement: Tangerang Selatan

• Gaji Pokok
• Tunjangan
• Insentif
• Bonus

Position Overview: As a Sales Executive specializing in the Government Segment at our hotel, your primary responsibility will be to develop and maintain relationships with government clients to drive sales and revenue growth. You will be tasked with understanding the unique needs and requirements of government agencies, leveraging your sales skills to effectively communicate the value proposition of our hotel's offerings, and ultimately closing deals to secure government contracts and bookings.

What’s in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!.
• Ability to make a difference through our Corporate Social Responsibility activities.

Key Responsibilities:

1. Identify and target government agencies at the local, state, and federal levels as potential clients.
2. Develop and execute a strategic sales plan tailored to the government segment, including prospecting, lead generation, and outreach activities.
3. Build and nurture relationships with key decision-makers within government organizations, including procurement officers, travel managers, and event planners.
4. Conduct sales presentations and meetings to showcase the features, amenities, and capabilities of our hotel, emphasizing how they align with the unique requirements of government clients.
5. Collaborate with internal teams, including event planning, operations, and finance, to ensure seamless execution and delivery of services for government bookings.
6. Negotiate contracts and pricing agreements with government clients, ensuring terms are mutually beneficial and align with company objectives.
7. Stay informed about government regulations, policies, and budgetary constraints that may impact the hospitality industry and adjust sales strategies accordingly.
8. Track sales metrics, generate reports, and provide regular updates to management on progress, challenges, and opportunities within the government segment.
9. Represent the hotel at industry events, conferences, and trade shows targeting government professionals to increase brand visibility and generate leads.
10. Continuously assess market trends, competitive landscape, and customer feedback to identify areas for improvement and innovation in government sales strategies.

Executive Housekeeper
Inspiring and engaging. As an Executive Housekeeper, you will show your leadership and interpersonal strengths to maximize the room operations and ensure an exceptional guest journey.

What is in it for you:

1. Employee benefit card offering discounted rates in Accor worldwide.
2. Learning programs through our Academies.
3. Opportunity to develop your talent and grow within your property and across the world.
4. Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:
Lead and manage all aspects of the Housekeeping departments and ensure all service standards are followed with friendly and engaging service.
Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests.
Maximize room revenue through participating in yield management meetings and implementing supporting agreed-upon Revenue Management strategies and practices

The incumbent will be responsible for all CRM activities for Indonesia. This includes analyzing, monitoring, implementing, and reporting on Dior's Customer Relationship Management programs and initiatives while continually striving to increase the efficiency of these programs to improve results.

Main Responsibilities

DATA ANALYZING & MONITORING

• Track and report CRM KPIs monthly to help the sales team, training team, and store managers be aware of their performance and take action to achieve CRM goals.
• Analyze data to develop new tactical mechanisms (e.g. Recruitment campaigns, repurchase campaigns) or CRM program improvements to achieve CRM goals.

DATABASE MANAGEMENT

• Work with Beauty Consultants and Retail team to ensure proper update of client information.
• Ensure proper client migration (POS assignment, BC assignment) should any changes such as store closure, store opening, or transfer of BCs occur.

CLIENT COMMUNICATION / GIFTS MANAGMENT

• Execute communication campaigns that support overall brand goals and product launch/animation objectives.
• Oversee, implement, and track gifting and samples (gift and samples), including forecasting and proper allocation to stores.

CLIENT ENGAGEMENT EVENTS

• Execute in-store client events to drive retention and increase overall client average spend.
• Initiate and run client events, which can help to enhance clients’ overall brand love.
• Work with the product marketing team to communicate events that support the overall product campaign objective (e.g., recruit existing non-skin clients for skincare).

OTHERS

• Work on prospect recruitment through setting clear objectives with retail team for each animation.
• Work with Retail Team to ensure proper roll out of Dior Satisfaction Meter to all stores.
• Ensure proper handling of customer complaints and service recovery.
• Launching CRM driven initiatives locally.
• Manage budget relating to CRM activities.

Job Description:

• As brand representative in Distributor area, responsible for achieving sales target assigned by Distributor and directing Distributor salesmen in doing standardized branding implementation.
• Responsible to communicate any Selling or Marketing program to Distributor other salesmen, and gather consolidated feedback from Distributor (if any) regarding any program or disputes that might be happening in the future.
• Become the leader for all Distributor salesmen in terms of Cessa effective selling tactics, and standardized Cessa 7 steps-of-calls SOP in the market.
• Monitor Cessa dedicated SPG in stores & SPG event (if any) activations.
• Become the initiator for BIG NEW Outlets or MT Channels opportunity in the area

Job Description

Job Title: Legal Executive

Job Description:

We are seeking a proactive and detail-oriented Legal Executive to join our team. As a Legal Executive, you will play a vital role in supporting our legal operations by assisting in various legal tasks and responsibilities. Your duties will include drafting and reviewing legal documents (excluding contracts), assisting in dispute resolution processes, ensuring compliance with laws and regulations, contributing to policy development, conducting legal research, preparing reports, and collaborating with internal teams. Additionally, you will assist in translation and proofreading tasks to ensure accuracy and adherence to legal standards.

Responsibilities:

- Draft and review legal documents (excluding contracts).
- Assist in resolving legal disputes and participate in settlement discussions.
- Ensure compliance with applicable laws and regulations.
- Contribute to the development and revision of internal policies and procedures.
- Conduct legal research to stay informed about laws, regulations, and legal precedents.
- Prepare reports and collaborate with internal teams to collect, verify, and organize data for reporting purposes.
- Collaborate with sworn translators and proofread translated documents for accuracy and adherence to legal standards.

Qualifications:

- Bachelor's degree in law.
- 3-5 years of legal experience (experience in litigation is a plus).
- Skills in legal research, litigation, attention to detail, and a good understanding of relevant laws and regulations.
- Proficiency in English, both spoken and written.

If you meet these qualifications and are eager to contribute to our legal team, we encourage you to apply for the position of Legal Executive. Join us in upholding legal standards and supporting the organization's objectives.

Some of your duties will include:

·        Responsible to manages Cost Control, Material Control and sub-contractors in the day to day activities associated with planning facility maintenance including all Office Building, Housing and Guest House, Camp Room, and public facilities, and Control Budget Under Facility and services;

·        To prepare budget and material, managing cost and control the material of infrastructure maintenance and all necessary resources required to accomplish for Infrastructure maintenance activities

·        Analyst the man hours use versus the man hours availability to ensure all the cost maintenance job are effective and efficient

·        Prepare and manage an annual budget, quarterly forecasts, manpower planning, and AFE Pipeline in accordance with company standards and policies

·        Reviews and updates departmental procedures and policies, administers discipline, enforces company policy, and ensures compliance with state, federal, or other jurisdictional laws.

·        Manage, monitor and report on the KPI performance of Business Partners.

·        Review and authorize all Departmental transactions in compliance with company policies and authority levels, or delegate such authority to the appropriate subordinate(s).

·        Develop Strategic Business Plans for Life of Mine Activities and provide consistent and regular updates to the cost and material plan in conjunction with and alignment to the operations changing needs.

·        Coordinate pro-actively with planning team to ensure that the day to day operational needs are met while counterbalancing the strict operational and maintenance requirements in line with Indonesian or better standards.

·        Manage the equipment register in relation to registering new material and equipment into the system, and equipment being transferred from one section/department/division to another.

·        Manage the material and component register in relation to material and components being service, so that the life cycle of the individual component can be traced and costs accumulated for budgeting purposes.

·        Manage equipment service schedules are organized to minimize disruption to the Infrastructure, by ensuring each infrastructure building is involved in the equipment service allocation process.

·        Responsible for reporting weekly/monthly yearly equipment preventative maintenance progress

·        Manage work order, in conjunction with the cost of equipment service so that the maintenance supervisor is able to track actual versus budget costs and equipment performance.

·        Prepares detailed critical path plans and job cards, including equipment and materials lists for major jobs.

·        Managing cost containment, planning yearly equipment budgets and cost containment.

·        Manage detailed critical path plans and job cards, including equipment and materials lists for major jobs such as planned Special Projects.

·        Maintain that equipment and material are available when required.

·        Manage that necessary work history and documentation are properly organized and input into the computer history files.

·        Coordinates regularly scheduled meetings with Maintenance, Operations and Planning representatives.

·        Maintain purchase requisitions and warehouse issue tickets.

Position Overview

As a Technical Solutions Executive (TSE), you are one of the main factors of success for the Autodesk Construction Cloud portfolio. You will be reporting to Technical Sales Manager and partner with the Account teams to help our users achieve their goals through the use of our technology. Coming from industry, you'll use your experience to identify and uncover our customer's needs, develop a strategy, prove value, with the ultimate goal of delivering outcomes for our customers.

This is a remote role but there is an expectation to travel, so you will be based in Jakarta, Indonesia

Responsibilities

• Outcome and Solution-based approach: Taking a customer-centric approach, you will undertake deep technical discovery in collaboration with other team members to uncover the primary goals of our users, and then use your experience, technical knowledge and creativity to create solutions that allow our end-users to achieve those goals.

• Technical Closure: Responsible for aligning with important customer team members to secure technical closure of proposed solutions within Autodesk Construction Cloud. Manage technical evaluations, define solutions architecture, facilitate product demonstrations, 3rd party engagements. Consult with ACS sales on technical validation and apply best practices in solving business problems. Document quantifiable pain as identified in before scenarios, technical decision criteria, and metrics used in the evaluation within Salesforce and within provided collaborative technologies

• Customer Relationship Management: Develops required level of knowledge of customers' business processes, workflows, and technical requirements to build "trusted advisor" relationships with customers. Ensure efficient customer handoffs between the pre-sales team and adoption/deployment teams post-sales. Deliver Autodesk Construction Cloud internal product roadmaps with customers and communicate customer feedback to the ACS product team

• Collaboration: Develops trusted working relationships with the ACS sales team and adjacent teams such as the Autodesk Worldwide Field Operations (WWS) team. You will also work with adjacent business resources (e.g. sales management, deployment, adoption, business development, global technical sales, and marketing) and collaborate with ACS product "centres of excellence", Customer Success projects such as Voice of the Customer, deployment teams to implement proposed solutions, and coordinate with ACS marketing for product launches, webinars and go-to-market messaging strategy

• Leadership: Shares best practices, competitive information, innovation, and expertise within the sales organisation, product divisions, and technical solutions organisation locally and globally. Participate in strategic speaking engagements at high profile trade shows, conferences, or internal Autodesk events working in collaboration with ACS marketing teams. Provide answers and share knowledge on technical product and integration information

Minimum Qualifications

• 3-5+ years of experience in the Construction industry

• Experience with SaaS Technology and construction project planning/delivery

• A technology Subject Matter Expert who can easily distil complex workflows / solutions for multiple AEC audiences

Learn More

About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency

Sales Careers

Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales

Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Position: Enterprise Account Executive, Indonesia
 

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.

Our Enterprise Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become natural at helping customers realize value from their Salesforce investments.
You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.

Responsibilities:

• Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts

• Develop and drive the overall long-term strategy for the account, aligned with customer business objectives

• Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc.

• Territory identification and research, to formalize a go-to-market territory strategy and create a qualified target account list within 30 days.

• Share Salesforce value proposition for existing and/or new customers

• Drive growth within an existing assigned account

Required Qualifications:

• Account Planning and Strategies: Establishes plans to achieve sales objectives by effectively identifying and qualifying opportunities in the local Indonesian market.

• Research and Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses.

• Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions.

• Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Google Slides, Zoom).

• Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.

• Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success.

• Language: Fluency in written and spoken English and Bahasa-Indonesia.

Preferred Qualifications:

• Excellent interpersonal and communications skills.

• Sales Methodology Education.

• Ability to develop cases and service requirements, while crafting and leading strategic alliances.

Benefits & Perks
Check out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.
 

Deskripsi Pekerjaan
Posisi: Account Executive - Enterprise - Indonesia
 

Kami adalah Salesforce, Perusahaan Pelanggan, yang menginspirasi masa depan bisnis dengan AI + Data + CRM. Memimpin dengan nilai-nilai inti kami, kami membantu perusahaan di setiap industri untuk merintis jalan baru dan terhubung dengan pelanggan dengan cara yang benar-benar baru. Dan, kami memberdayakan Anda untuk menjadi Trailblazer juga - mendorong kinerja dan pertumbuhan karier Anda, memetakan jalur baru, dan meningkatkan keadaan dunia. Jika Anda percaya bahwa bisnis adalah platform terbesar untuk perubahan dan bahwa perusahaan-perusahaan dapat bekerja dengan baik dan melakukan hal yang baik - Anda telah datang ke tempat yang tepat.

Enterprise Account Executive kami berinteraksi dengan pelanggan yang sudah ada dan prospek baru untuk menjual seluruh platform Salesforce Customer 360. Mereka membangun hubungan yang positif dan tepercaya dengan anggota tim utama dan pengambil keputusan c-suite di lingkungan mereka, dan secara alamiah membantu pelanggan mewujudkan nilai dari investasi Salesforce mereka.
Anda akan menggunakan keahlian Anda untuk mengembangkan peluang, baik melalui prospek yang hangat maupun prospeksi ruang kosong.

Tanggung jawab:

Mengembangkan hubungan dengan pemangku kepentingan utama pelanggan dan mendorong kepuasan pelanggan di akun yang ditugaskan
Mengembangkan dan mendorong strategi jangka panjang secara keseluruhan untuk akun tersebut, selaras dengan tujuan bisnis pelanggan
Memimpin proses penjualan secara menyeluruh melalui keterlibatan sumber daya yang tepat seperti Sales Engineer, Layanan Profesional, Eksekutif, Mitra, dll.
Identifikasi dan penelitian wilayah, untuk memformalkan strategi wilayah pemasaran dan membuat daftar akun target yang memenuhi syarat dalam waktu 30 hari.
Membagikan proposisi nilai Salesforce untuk pelanggan yang sudah ada dan/atau pelanggan baru
Mendorong pertumbuhan dalam akun yang sudah ditugaskan

Kualifikasi yang dibutuhkan: 

Perencanaan dan Strategi Akun: Menetapkan rencana untuk mencapai tujuan penjualan dengan mengidentifikasi dan mengkualifikasikan peluang secara efektif di pasar lokal Indonesia.
Penelitian dan Penemuan: Mengungkap proses prospek saat ini, tantangan bisnis, dan tujuan strategis berdasarkan kasus penggunaan pelanggan dan hipotesis nilai.
Penyelesaian: Mengidentifikasi proposisi nilai yang menarik yang memenuhi kebutuhan pelanggan dengan menunjukkan pemahaman tentang solusi teknologi.
Komunikasi Pelanggan: Berinteraksi dengan pelanggan dengan cara yang jelas, ringkas, dan tepat waktu menggunakan berbagai metode komunikasi (menulis, berbicara, presentasi) dan alat bantu (papan tulis, Google Slide, Zoom).
Aplikasi Sumber Daya: Terus menerus bekerja untuk mencapai hasil dengan menggunakan seluruh kemampuan sumber daya dan alat yang tersedia.
Penjualan Tim: Menyelaraskan dengan kapasitas penuh tim akun dan mitra untuk mendukung kesepakatan dan kesuksesan pelanggan. 
Bahasa: Fasih berbahasa Inggris dan Indonesia secara lisan dan tulisan.

Kualifikasi yang Diutamakan: 

Memiliki kemampuan interpersonal dan komunikasi yang baik.
Pendidikan Metodologi Penjualan.
Kemampuan untuk mengembangkan kasus dan persyaratan layanan, sambil membuat dan memimpin aliansi strategis.

Manfaat & Fasilitas
Lihatlah situs tunjangan kami yang menjelaskan berbagai tunjangan kami, termasuk penggantian biaya kesehatan, cuti orang tua yang murah hati, bantuan adopsi, tunjangan kesuburan, dan banyak lagi.

*LI-Y

Accommodations

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