• Responsible for ongoing communication of pertinence using the logbook provided to other shifts.
• Responsible for ensuring that clear and constant communication lines are kept with all staff, other area and Departments.
• To ensure that all guest enquiries and requests are attended to in a helpful, professional yet warm and friendly manner.
• To ensure on a daily basis that you are fully aware of all arrivals to the Hotel, and in particular, VIP’s and return guests, and that you are aware of any special requests so that they may be acted accordingly.
• To ensure that you are completely aware of the complete range of services and facilities that the hotel provides to its guests and visitors.
• To ensure you have a complete and thorough knowledge of the outlets of the hotel, their operating hours and the scope of services that they provide.
• To ensure that Guest Relations Desk is not left unattended at anytime whilst on duty.
• To be completely aware of the Fire and Emergency Procedures of the hotel and your responsibilities in an emergency.
• To acquire, through training provided, a complete knowledge of all policies and policies as set down by the hotel that relate specifically to the Guest Relations.
• Efficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction and give suggestions 
• Handle guests’ mails, messages, and answering phone calls
• Maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests
• Ensure the safety, security and loss control policies and procedures are compiled with at the front desk and back office area 
• Perform any related duties and special projects as requested by the Front Office Manager, Reception and Duty Manager 

Melakukan proses penawaran All Produk kepada user

Melakukan Proses Penagihan dan Edukasi kepada nasabah yang keterlambatan 0 hari sd 30 hari

Melakukan proses penagihan kepada nasabah atas keterlambatan diatas 30 hari sd 90 hari

• Melakukan penagihan kepada nasabah melalui Telepon
• Melakukan pengecekan akun nasabah untuk mengidentifikasi hutang yang belum dibayarkan
• Melakukan negosiasi tenggat waktu pembayaran atau rencana pembayaran nasabah
• Menyelidiki serta menyelesaikan perbedaan yang terjadi dengan maksud untuk menumbuhkan rasa saling percaya antara debitur sehingga tidak menimbulkan masalah di kemudian hari
• Memiliki inisiatif untuk melakukan strategi penagihan
• Melakukan pekerjaan berdasarkan peraturan perusahaan (SOP)
• Mampu untuk mencapai KPI pribadi dan tim
• Membuat laporan kegiatan dan melaporkan secara berkala kepada Team Leader 

• Develop and maintain mobile applications using native technologies (Java/Kotlin).
• (Mengembangkan dan memelihara aplikasi seluler menggunakan teknologi native seperti Java/Kotlin.)
• Implement UI/UX designs for mobile platforms.
• (Mengimplementasikan desain UI/UX untuk platform seluler.)
• Collaborate with back end developers to ensure seamless integration of APIs.
• (Berkolaborasi dengan pengembang back end untuk memastikan integrasi API yang lancar.)
• Optimize mobile applications for performance and scalability.
• (Mengoptimalkan aplikasi seluler untuk kinerja dan skalabilitas.)
• Use version control systems (Git) to manage code changes.
• (Menggunakan sistem kontrol versi (Git) untuk mengelola perubahan kode.)
• Continuously improve mobile applications based on user feedback and new technologies.
• (Terus meningkatkan aplikasi seluler berdasarkan masukan pengguna dan teknologi baru.)

1. Berkoordinasi dengan tim BD-Sales untuk kebutuhan ekspansi (baik untuk kota baru maupun existing), termasuk
kebutuhan coworking space, storage training room dan meeting room)
2. Negosiasi dan koordinasi dengan vendor terkait pengadaan kebutuhan ekspansi (office space dan storage),
barang, dan jasa (internet, cctv, konstruksi) di kantor cabang
3. Melakukan fit out untuk ekspansi kantor cabang (ruko)
4. Bertanggung jawab untuk mengawasi operasional kantor wilayah Jawa Timur, wilayah Indonesia bagian tengah
dan timur, diantaranya:
a. Berkoordinasi dengan user di kantor cabang serta pengadaan untuk kebutuhan rutin kantor seperti Sanitasi,
ATK, Pantry, kursi, lemari, dan fasilitas pendukung lainnya
b. Maintenance fasilitas kantor cabang yang berupa ruko seperti menjadwalkan cuci rutin AC, membersihkan
toren air, maintenance building checklist dan pengajuan perbaikan apabila ada yang rusak)
c. Mengatur dan mengawasi pekerjaan OB di kantor cabang
5. Submit pembayaran (FPR) ke tim Finance untuk kebutuhan kantor cabang (Sampah, IPL, dll) serta melakukan
pencatatan Petty Cash dan membuat report pengeluarannya setiap 2 minggu
6. Melakukan update data Opex dan Capex setiap bulannya
7. Support stock opname aset tahunan untuk kantor cabang

• Developing IT governance, risk, and compliance frameworks into policies and standards that can be implemented within the company’s IT environment
• Ensuring IT governance, risk, and compliance can be socialized and applied in the company’s IT operations
• Regularly monitoring and assessing the implementation of IT governance, risk, and compliance within the company and providing reports to management
• Collaborating with other IT departments to detail policies and SOPs for IT operations
• Working specifically with the IT Network & Security Department to develop IT security concepts and their implementation to maintain data security
• Developing internal company processes to achieve IT governance, risk, and compliance certification and overseeing surveillance processes after certification is obtained
• Proactively providing suggestions and input to improve governance, risk, and compliance processes to support more efficient business operations
• Ensuring application testing processes are completed before implementation

• Memasarkan produk dan memperluas jaringan 
• Melakukan analisis kelayakan kredit calon debitur 
• Menjalin relasi dengan rekanan dan perusahaan potensial calon debitur 
• Menawarkan survey atas produk-produk 
• Melakukan proses transaksi atas unit yang akan dibiayai 
• Menjaga hubungan baik dengan sumber pemesanan 
• Memproses aplikasi kredit konsumen 
• Memonitor dan menginformasikan progress aplikasi kredit 
• Menjaga hubungan baik dengan pelanggan 
• Melakukan pembaharuan data pelanggan pada sistem 

• Design and develop advanced, feature-rich, and visually appealing front-end components for iOS applications
• Collaborate with UI/UX designers to ensure seamless integration of design and functionality
• Implement clean, maintainable, and reusable code following best practices
• Optimize applications for performance, scalability, and responsiveness
• Work with back-end developers and API architects to integrate front-end interfaces with server-side logic
• Conduct code reviews, debug issues, and resolve bugs to ensure high application quality
• Stay updated with the latest iOS development trends, technologies, and frameworks
• Provide mentorship and guidance to junior developers, fostering a culture of learning and innovation
• Participate in sprint planning, task estimation, and technical discussions as part of the Agile development process

• Menjalin relasi dengan dealer untuk mendapatkan aplikasi kredit
• Menjalankan proses survey dan analisa kelayakan konsumen
• Mencapai target penjualan yang ditentukan perusahaan

• Develop responsive and efficient user interfaces
• Implement UI/UX designs with high-quality frontend code
• Ensure application compatibility and performance across various devices and browsers
• Guide junior Frontend Developers in using the latest frontend technologies
• Manage and optimize frontend development processes for efficiency
• Collaborate with backend teams for seamless integration
• Prepare and maintain technical documentation for frontend code
• Manage and address frontend application performance issues
• Contribute to the design and development of reusable UI components

Account Officer

Tugas utama bertanggungjawab terhadap seluruh proses kegiatan AO Lending agar target perusahaan tercapai.

BENEFIT :

1.Insentif

2.Bonus

3.Jenjang karir

4.Lingkungan kerja yang nyaman dan supportif

KUALIFIKASI :

1. Berpengalaman minimal 3 Tahun sebagai Team Leader dalam mengelola funding atau lending, di BPR.

2. Memiliki motivasi yang tinggi, menyukai tantangan, intergritas & targer oriented

3. Memiliki kemampuan interpesonal, negosiasi, komunikasi serta prestasi yang baik

4. Mampu menyusun perencanaan stategi team dan membangun spirit yang kuat dalam mencapai target

5. Memiliki kemampuan membangun network yang luas

6. Menguasi komputer minimal MS Office

1.Mendapatkan calon customer (prospek) yang layak untuk dibiayai kreditnya oleh perusahaan sesuai dengan target yang ditetapkan.

2.Melakukan analisa kelayakan customer dan unit yang dibiayai.

3.Menjalin hubungan baik dengan Dealer&Agent agar tercipta hubungan jangka panjang yang saling menguntungkan.

1-Bertanggungjawab dalam proses development system project management ALISA, dan system HRIS JASMINE

2-Melakukan optimized system ALISA dan JASMINE dengan menggunakan tools appdyn, new relic atau sejenisnya

3-Melakukan optimized database postgresql dengan melakukan configurasi dan setup clustering database

4-Melakukan optimized object-object database dengan mengimplementasi stored procedure, setting index

5-Melakukan administrasi dan monitoring database

Job Descriptions :

• Oversee the management and development of the company's core product portfolio, ensuring they align with business strategy and market needs.
• Lead the product lifecycle processes ranging from concept development, product design, and implementation to market launch and continuous improvement.
• Conduct market analysis and research to identify customer needs and trends, translating these insights into actionable product strategies.
• Collaborate with cross-functional teams, including engineering, marketing, and sales, to enhance product features and performance based on customer feedback and market evolution.
• Develop and manage product roadmaps, setting clear objectives and timelines for product launches and updates.
• Define key performance indicators (KPIs) for core products and implement measurement systems to track performance and user satisfaction.
• Enhance the value proposition of core products by ensuring they fulfill customer requirements and competitive benchmarks.
• Drive collaboration with stakeholders and facilitate communication between teams to ensure product alignment with corporate goals.
• Analyze product-related financial metrics, helping to set pricing strategies and budget allocations.
• Monitor industry and competitive landscape to inform strategic product decisions and maintain market competitiveness.

Job Requirements :

• Bachelor's degree in Business Administration, Marketing, Engineering, or a related field; Master's degree preferred.
• Minimum of 3 years of experience in product management or product development roles, preferably within the telecommunications or technology industries.
• Strong analytical skills with the ability to translate data into strategic decisions.
• Proven ability to lead cross-functional teams and manage multiple projects simultaneously.
• Excellent communication, negotiation, and presentation skills.
• Strong understanding of Agile methodologies and product management tools.
• Innovative thinking and a proactive approach to problem-solving.
• Location: Centennial Tower, South Jakarta

• Medical insurance
• Medical checkup
• Free product service

Deskripsi Pekerjaan :

1. Melakukan survei di lapangan; survei dengan kuesioner;
2. Melakukan controlling lowongan kerja di setiap cabang area selatan;
3. Melakukan controlling SOP di setiap cabang area Selatan;
4. Melakukan pengawasan serta evaluasi terhadap sales

The Partnership Officer will play a pivotal role in fostering and managing partnerships for Wecare.id, focusing on building strong relationships with community organizations, NGOs, and other stakeholders to promote our services and initiatives.

Responsibilities:

• Identify and engage potential partners to enhance Wecare.id's outreach and impact.
• Develop and implement strategies to strengthen partnerships, ensuring mutual benefits for Wecare.id and its partners.
• Manage the onboarding process for new partners, including training and support.
• Collaborate with internal teams to create resources and materials that support partner engagement.
• Track and report on partnership performance and outcomes to management.

• A bachelor's degree in a relevant field such as business, communications, or social sciences.
• At least 3-5 years of experience in partnership management, business development, or community engagement.
• Excellent communication and interpersonal skills to build strong relationships.
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Ability to work collaboratively in a team-oriented environment.
• Self-motivated and proactive in identifying opportunities for partnership growth.
• Familiarity with community organizations and NGOs is a plus.

Some of your duties will include:

·        Capable of operating information systems equipment;

·        Able to maintain and repair information systems equipment;

·        Analyze if any disturbances/damages in information system equipment;

·        Able to plan/design the installation or change of information system equipment and evaluate the performance of information system equipment.

·        Perform regular inspections and preventive maintenance on electronic systems and equipment.

·        Diagnose and troubleshoot faults in electronic systems, including communication, security, and navigation systems.

·        Execute repairs and replacements as necessary to ensure systems are operational.

·        Airport electronics personnel with building automation system and fire alarm system competencies at the skilled level.

·        Install and configure new electronic systems and equipment in accordance with airport standards and requirements.

·        Provide technical support and guidance to other airport personnel regarding the use and maintenance of electronic systems.

·        Respond promptly to service requests and emergencies related to electronic systems.

·        Capable to operate, maintain and repair building automation system equipment and fire alarm system;

·        Airport electronics personnel with building automation system and fire alarm system competencies at the expert level.

·        Able to analyze disturbances/damages and make steps to repair building automation system and fire alarm system equipment.

·        Able to plan/design the installation or change of building automation system and fire alarm system. And evaluate the performance of building automation system and fire alarm system equipment.

·        Able to operate public address system equipment, building amenities, and check-in system;

·        Able to maintain and repair minor damage to public address system equipment, building amenities, and check-in system.

Some of your duties will include:

·        Manage and operate generator set equipment and Automatic Change Over Switch (ACOS);

·        Maintain generator set equipment and automatic change over switch (ACOS);

·        Repair generator equipment and automatic change over switch (ACOS);

·        Analyze the damages and make steps to repair generator set equipment and automatic change over switch (ACOS);

·        Able to plan/design generator and automatic change over switch (ACOS) equipment;

·        Evaluate the work/equipment system of generator set and automatic change over switc (ACOS).

·        Operate, maintain and able to repair generator set synchronization equipment.

·        Analyze the damages and make steps to repair generator synchronization equipment;

·        Operate uninterruptible power supply (UPS) and renewable energy (solar power generator);

·        Repair minor damage to uninterruptible power supply (UPS) and renewable energy (solar power plants).

·        Oversee the installation and commissioning of new electrical systems and equipment.

·        Maintain accurate records of maintenance activities, repairs, and system upgrades.

·        Prepare and submit regular reports on electrical system performance and maintenance issues.

Some of your duties will include:

·        Capable to operate and maintain traction and equipment.

·        Repair traction and equipment and to analyze disturbances/damages and make steps to repair of it.

·        Able to plan/design the installation or change of traction equipment systems; and evaluate the performance of traction and equipment.

·        Ensure the safe, efficient, and reliable operation of mechanical systems and equipment at the airport.

·        Maintain and repair a range of mechanical systems, including but not limited to air conditioning, heating, ventilation, baggage handling systems, and various other airport machinery

·        Perform routine maintenance, inspections, and repairs on mechanical systems and equipment, including HVAC systems, baggage handling systems, escalators, elevators, and other machinery.

·        Diagnose and resolve mechanical issues promptly to minimize operational disruptions. This includes analyzing malfunction reports and performing corrective actions.

·        Ensure all maintenance activities comply with relevant safety regulations, industry standards, and airport-specific protocols. Maintain records of maintenance activities and repairs

·        Monitor and manage inventory levels of spare parts and tools. Place orders for parts and supplies as needed, ensuring that inventory is stocked and organized

·        Assist in the evaluation and implementation of system upgrades and improvements to enhance performance and reliability.

·        Able to operate and maintain water and pump system equipment.

·        Able to plan/design the installation or change of water and pump system equipment

Some of your duties will include:

·        Understand the airport operations.

·        Understand about the civil aviation safety regulations Section 139 regarding Aerodromes and the Standard Manual Part 139.

·        Understand the guidelines on the maintenance of airside and land-side infrastructure;

·        Understand the technical specifications, materials and methods of carrying out air-side and land-side infrastructure.

·        Understand airport pavement construction and the completeness of markings, signs, and signs of air and land side facilities.

·        Able to identify damage and plan/design repairs to airside and land-side facilities

·        Monitor and oversee the maintenance and repair of airport buildings, runways, taxiways, and other infrastructure.

·        Coordinate with maintenance staff and contractors to ensure timely and efficient completion of repair and maintenance tasks.

·        Conduct regular inspections of facilities to identify and address potential issues before they impact operations.

·        Ensure all facilities comply with local, state, and federal regulations, including health and safety standards.

·        Implement and monitor safety protocols to minimize risks and enhance operational safety.

·        Maintain up-to-date records of inspections, maintenance activities, and compliance certifications.

·        Collaborate with airport operations teams to address facility-related issues that may impact airport operations

Some of your duties will include:

·        Rapidly respond to aircraft emergencies, including fires, crashes, and hazardous material incidents.

·        Operate and drive emergency vehicles to the scene of an incident.

·        Perform firefighting operations, including extinguishing fires and rescuing trapped individuals.

·        Provide medical aid and first response services to injured persons until advanced medical personnel arrive.

·        Conduct regular inspections of aircraft to identify and mitigate potential safety hazards.

·        Perform routine checks and maintenance on ARFF vehicles and firefighting equipment to ensure operational readiness.

·        Ensure adherence to aviation safety regulations and industry standards.

·        Maintain accurate records of incidents, training, equipment maintenance, and other relevant activities.

·        Able to explain knowledge of fire pumps, fire extinguishing tactics and techniques, knowledge of the main duties and functions of aviation accident rescue and firefighting personnel (PKP-PK).

·        Able to explain, implement and analyze emergency service and aviation safety regulations related to airports.

·        Able to develop and evaluate emergency suspension procedure.

·        To carry out vehicle maintenance, supporting equipment and operational support ARFF.

·        Can explain and operate the main vehicle PKP-PK type foam tender type I, Il, Ul, IV, V, V, Vl, RIV, fire fighting boat, supporting vehicles and supporting equipment.

·        Able to operate watchroom equipment (radio communication equipment).

·        Able to explain the knowledge of human factors for PKP-PK (human factors for ARFF) personnel.

·        Involves managing a team of ARFF personnel, ensuring compliance with safety regulations, conducting training, and maintaining equipment. 

Some of your duties will include:

·        Coordinate and oversee airport operations to ensure efficiency and compliance with regulations. This includes managing flight schedules, ground services, and coordination between different departments.

·        Direct aircraft movement using hand signals and communication devices.

·        Guide aircraft to and from parking positions, gates, and maintenance areas.

·        Ensure proper alignment of aircraft for safe docking and undocking.

·        Supervise and regulate movement traffic on the apron.

·        Coordinate with air traffic control, pilots, and ground staff to facilitate smooth aircraft movement.

·        Provide accurate instructions and updates regarding aircraft positioning and status.

·        To ensure the safety of the movement of people, equipment and aircraft on the apron.

·        To Analyze all activities on the apron during peak hours and plan aircraft parking arrangements in an emergency case.

·        To ensure that the facilities on the apron are in good condition.

·        To evaluate and coordinate operational activities on the apron and able to communicate with pilots in terms of regulating aircraft movement on the apron, especially for airside movement service personnel on duty in the tower.

·        Assist in the coordination of refueling, servicing, and loading/unloading of aircraft.

·        Support other ground operations tasks as needed, including the management of ground equipment.

AYANA Hospitality is seeking a dedicated Recruitment Officer to join our team at AYANA MidPlaza, Jakarta. The Recruitment Officer will be responsible for managing the recruitment process from job postings to onboarding, ensuring that we attract and select the best candidates for our organization.

Responsibilities

• Manage the end-to-end recruitment process including job postings, resume screening, interviews, and candidate selection
• Collaborate with hiring managers to understand departmental needs and create job descriptions
• Use various sourcing methods to attract potential candidates, including job boards, social media, and recruitment fairs
• Conduct initial phone screenings and coordinate interviews with the hiring teams
• Manage relationships with recruitment agencies and job advertisement platforms
• Update and maintain the applicant tracking system (ATS) and generate recruitment reports
• Ensure a positive candidate experience throughout the recruitment process
• Stay updated on best practices and trends in recruitment to enhance our hiring process

• Minimum of 2 years of experience in recruitment, preferably in the hospitality industry
• Strong understanding of recruitment strategies and methods
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize in a fast-paced environment
• Familiarity with applicant tracking systems (ATS) and HR software
• Bachelor's degree in Psychology
• Proficient in Microsoft Office, especially Excel
• Language Requirements :
• Indonesian: excellent command of spoken and written is necessary
• English: good command of spoken and written is necessary