• Participate in daily operations meetings to liaise and coordinate closely with support departments regarding general administration and operations issues
• Check that all Front Office employees report to work punctually and are well groomed before each of their shift
• Conduct daily briefings and ensure that all pertinent information is well received by team members
• Communicate all log entries by Duty Managers to ensure that all issues and concerns raised are closed with thorough follow up actions
• Ensure the efficient and effective operation of the Front Office and that departmental standards and procedures set out are strictly adhered to
• Liaise with Reservations Department in a high house situation and recommend actions to be taken. Check on closed-out dates to ensure efforts are made to achieve 100% occupancy with the highest yield possible
• Coordinate full house situations and makes all necessary arrangements to handle overbooking and pledge relocates
• Liaise with Finance Department to ensure that credit procedures are properly carried out
• Analyze market trend, review rooming list and motivate Front Office employees to up-sell rooms with the view of achieving higher yield and increasing revenue
• Coordinate and monitor major group movements for meetings and conferences, and ensure that action plans cover all areas of operations handling
• Makes courtesy calls to VIPS, long stay and corporate guest to obtain feedback and pro-act to handle any lapses in service standards
• Handle all guest correspondences and ensure prompt follow-ups
• Manage daily room inventory and coordinate with Housekeeping to ensure requested rooms are cleaned according to arrival times
• Interview, select and recruit Front Office employees
• Identify and develop team members with potential
• Conduct performance review with the team
• Constantly monitor team members’ appearance, attitude and degree of professionalism
• Prepare detailed induction programs for new employees
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
• Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service
• Prepare payroll and gratuity reports
• Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication

ABOUT YOUR ROLE : 

You will be responsible for Account Payable and Taxation. You will be based in Cikarang. This is a 5 months contractual role. 

YOUR RESPONSIBILITIES WILL INCLUDE:

• Prepare VAT invoices and key in VAT 
• Prepare reconciliation of tax accounts, tax payment and tax reporting
• Prepare Withholding certificates and send to Vendors
• Input, Journal daily transactions and checking the completeness of supporting documents
• Communicate with users, vendors and SSO team
• Prepare Payments
• Administration work and filling
• Support on audit

• Melakukan penagihan kepada nasabah melalui Telepon
• Melakukan pengecekan akun nasabah untuk mengidentifikasi hutang yang belum dibayarkan
• Melakukan negosiasi tenggat waktu pembayaran atau rencana pembayaran nasabah
• Menyelidiki serta menyelesaikan perbedaan yang terjadi dengan maksud untuk menumbuhkan rasa saling percaya antara debitur sehingga tidak menimbulkan masalah di kemudian hari
• Memiliki inisiatif untuk melakukan strategi penagihan
• Melakukan pekerjaan berdasarkan peraturan perusahaan (SOP)
• Mampu untuk mencapai KPI pribadi dan tim
• Membuat laporan kegiatan dan melaporkan secara berkala kepada Team Leader 

• Maintain good relationship with SME offline merchant who using Merchant Apps.
• Responsible for sales target in their area
• Provide training Merchant Apps to store staff
• Ensure placement POP material promotion in store
• Do promotion socialization program to store staff
• Handling palembang area

Requirements :

• Candidate must have at least a Bachelor's Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
• At least 1 year experience in the related field is required for this position.
•  Fresh graduate welcome to apply.
• Required skills: Native  Java, Swift, Objective C is a plus.
•  Understand with android SDK and IOS SDK.
• Experienced in integrating REST API.
• Have experienced in deploying apps in Google Play Store and Apple Appstore.
• Able to debug code.
• Experience implement design pattern + clean code is a plus.
• Able to devise/design/abstract or even architect UI/UX modular workflow.
• Motivated by learning current & new software technologies.
• Create reusable, efficient, and performable codes.
• Have a strong desire to learn and try out new ideas.

Melakukan sosialisasi,identifikasi dan wawancara calon nasabah

Melakukan uji kelayakan calon nasabah

Melakukan persiapan pembiayaan

Melaksanakan pertemuan kelompok mingguan

Job Summary:

The Fundraising Officer will be responsible for developing and implementing strategies to secure funding from various sources including individual donors, corporations, foundations, and events. This role requires a strategic thinker with excellent communication skills and a proven track record in fundraising. The ideal candidate will be proactive, resourceful, and committed to the mission of School Development Outreach at Sampoerna Schools System.

• Responsible for account management
• Responsible for budget unit
• Responsible for coordination with internal and external parties
• Maintain relationship with externals

RELATIONSHIP OFFICER (MICROFINANCE)

TUGAS & TANGGUNG JAWAB :

Menggarap/Membuka wilayah baru khususnya untuk Ibu-ibu pemilik usaha ultra UMKM dan atau Pedagang K5 

Mencari calon Klien/Nasabah dengan menawarkan produk pinjaman dengan S&K yang berlaku

Mengadakan pendekatan & pertemuan calon nasabah, menjelaskan Produk dan Syarat Pemberian pinjaman serta Ketentuan yang berlaku.

Melakukan survey awal untuk meninjau kelayakan pemberian pinjaman

Melengkapi & Mengajukan berkas pinjaman klien yang sudah lengkap ke Kepala Cabang dan Admin Pusat untuk dilakukan review dan analisa lebih lanjut

Melaksanakan evaluasi pengajuan pinjaman dan pelaksanaan realisasi/pencairan pinjaman

Melakukan Penerimaan Angsuran dan Menindaklanjuti Pembayaran sesuai ketentuan

Melakukan tugas collection bila terdapat Tunggakan/Kredit Macet

Mempersiapkan proses pengajuan reloan pinjaman dan

Membuat laporan aktifitas harian dan bulanan RO dan Tugas lain yang diberikan atasan

- Mencari calon debitur dan membantu calon debitur dalam proses pengambilan kredit pada aktivitas mobile shop serta membina hubungan baik dengan customer maupun dealer;

- Melakukan penjualan produk pembiayaan sesuai dengan standar dan ketentuan yang berlaku;

- Melakukan pengelolaan (follow up) konsumen sehingga terjadinya Repeat Order; dan

- Menjalin kerjasama dengan agent eksternal, serta menjalankan fungsi kredit sesuai standar dan ketentuan yang berlaku.

• Conduct HSE inspection for fit out and reinstatement in Senayan Square area
• Join regular building inspection
• Conduct hazard identification assessment and risk register documentation
• Monitor and update HSE regulation compliance data
• Assist and communicate HSE aspect to related departments

The Freelance Marketing Officer will be responsible for supporting various marketing initiatives across multiple channels, including digital marketing campaigns, social media management, and content creation. This role offers flexibility and the opportunity to work collaboratively with internal teams to enhance brand visibility and engagement.

Responsibilities:

• Develop and execute comprehensive marketing plans aligned with organizational goals for company.
• Maintain and enhance the brand image of company through consistent messaging and visual identity.
• Manage and optimize digital marketing campaigns across social media, email, SEP and PPC platforms.
• Conduct market research to identify trends, customer needs and competitor analysis.
• Campaign management; plan, execute and evaluate marketing campaigns, ensuring they are on budget and meet performance targets.
• Customer engagement; develop and manage customer relationship management (CRM) initiatives to enhance client engagement and retention.
• Performance tracking; monitor and report on the effectiveness of marketing activities and adjust strategies as needed to optimize results.
• Collaboration; work closely with the sales and operations teams to align marketing efforts with business objectives.

• Minimum Associate Degree (D3) in business or a related field.
• Having relevant certification (e.g., Digital Marketing, Content Marketing ) is a plus.
• Minimum 3 – 5 years of experience in marketing, preferably within real estate, or related sectors.
• Proven track record in managing successful marketing campaigns.

Memimpin operasional harian

This position is responsible for the supervision and management of the overall Front Office operations by ensuring that all sections of Front Office’s service standards delivery are maintained in accordance to the Hotel’s strategic plan and standard.This position is responsible for the supervision and management of the overall Front Office operations by ensuring that all sections of Front Office’s service standards delivery are maintained in accordance to the Hotel’s strategic plan and standard.

• Mencari Nabasah Baru
• Mengelola Nasabah
• Menganalisa calon Nasabah

Memberikan pelayanan terkait dengan proses registrasi, pembayaran dan pemberian informasi kepada pasien, keluarga dan pengunjung untuk memastikan bahwa kualitas pelayanan yang diterima oleh pasien, keluarga dan pengunjung kosisten sesuai dengan standar yang diberlakukan oleh Rumah Sakit.

• Participate in daily operations meetings to liaise and coordinate closely with support departments regarding general administration and operations issues 

• Check that all Front Office employees report to work punctually and are well groomed before each of their shift 

• Conduct daily briefings and ensure that all pertinent information is well received by team members 

• Communicate all log entries by Duty Managers to ensure that all issues and concerns raised are closed with thorough follow up actions 

• Ensure the efficient and effective operation of the Front Office and that departmental standards and procedures set out are strictly adhered to 

• Liaise with Reservations Department in a high house situation and recommend actions to be taken. Check on closed-out dates to ensure efforts are made to achieve 100% occupancy with the highest yield possible 

• Coordinate full house situations and makes all necessary arrangements to handle overbooking and pledge relocates 

• Liaise with Finance Department to ensure that credit procedures are properly carried out 

• Analyze market trend, review rooming list and motivate Front Office employees to up-sell rooms with the view of achieving higher yield and increasing revenue 

• Coordinate and monitor major group movements for meetings and conferences, and ensure that action plans cover all areas of operations handling 

• Makes courtesy calls to VIPS, long stay and corporate guest to obtain feedback and pro-act to handle any lapses in service standards 

• Handle all guest correspondences and ensure prompt follow-ups 

• Manage daily room inventory and coordinate with Housekeeping to ensure requested rooms are cleaned according to arrival times 

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Responsibilities

• Assist with daily accounting tasks such as accounts payable/receivable, invoicing, and expense tracking
• Support the preparation and analysis of financial reports, including balance sheets, income statements, and cash flow statements
• Collaborate with team members to ensure accurate and timely processing of financial transactions
• Maintain organized and up-to-date financial records in compliance with company policies and procedures
• Assist in reconciling bank statements and other financial discrepancies
• Provide administrative support as needed, including filing, data entry, and correspondence with vendors and clients
• Contribute to special projects and initiatives as assigned by management.

• Only for Indonesian Citizen
• Minimum of 1 year experience in the same position, prior experience in Accounting or Finance (particularly in a 5-star luxury resort/hotel) is an advantage
• Strong mathematical aptitude and attention to detail
• Proficiency in Microsoft Office applications, particularly Excel
• Excellent communication and interpersonal skills
• Ability to work effectively both independently and as part of a team
• Bachelor's Degree in Accounting from a reputable university

• Build and maintain relationship with corporates for purposes of student internship and alumni/graduates’ employment as well as career preparation events.
• Assist student/alumni in gaining job and update the graduates’ employment status .
• Organize alumni tracer study, update the alumni database and conduct alumni engagement program.

AYANA Hospitality is seeking a dedicated and enthusiastic Guest Relation Officer for our AYANA MidPlaza Jakarta property. This role is essential for ensuring our guests have an exceptional experience from check-in to check-out. As a Guest Relation Officer, you will be the face of our hotel, providing personalized service and addressing guest needs promptly and effectively.

Responsibilities

• Warmly welcome guests upon arrival and assist with the check-in process
• Address guest inquiries, requests, and concerns with a positive and proactive attitude
• Collaborate with different departments to meet guest needs and preferences
• Provide guests with knowledgeable information about hotel amenities, local attractions, and events
• Handle guest complaints and feedback professionally and efficiently
• Ensure an exceptional guest experience by anticipating needs and exceeding expectations
• Participate in creating memorable experiences for guests by coordinating special requests and events

• Previous experience in guest relations or a similar role in the hospitality industry
• Excellent communication skills in English; proficiency in additional languages is a plus
• Strong customer service mindset with a passion for hospitality
• Ability to handle challenging situations calmly and diplomatically
• Proficient in hotel management software and Microsoft Office applications
• A degree in hospitality management or a related field is preferred
• Flexibility to work shifts, including weekends and holidays

• Positive Working
• Great Environment
• Supportive Team Work

Front Desk Agent

First impressions are everything! As a Front Desk Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What is in it for you:

• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and worldwide.
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Greet, check-in, respond to requests and settle accounts while providing exceptional service.
• Take the initiative to add a personalized experience.
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling.

Area: Jakarta

1. Menyusun proposal penjualan sesuai kebutuhan klien;
2. Menghasilkan penjualan dari klien baru dan yang sudah ada untuk mencapai target penjualan;
3. Memberikan produk dan layanan berkualitas untuk menjamin kepuasan klien;
4. Membangun dan memelihara hubungan baik dengan seluruh pemangku kepentingan;
5. Menyediakan pekerjaan administrasi dan administrasi penjualan; dan
6. Mengambil inisiatif untuk meningkatkan proses penjualan dengan pemangku kepentingan terkait.

• Menyiapkan pertemuan mingguan Proyek
• Memproses, memvalidasi, membantu, usulan-usulan yang masuk untuk Proyek
• Mengkoordinir pertemuan-pertemuan kecil dengan setiap pimpinan proyek untuk proyek yang sudah disetujui
• Mengingatkan pimpinan proyek yang tidak aktif untuk aktif kembali
• Pengorganisir, memelihara, mengupdate booth Proyek
• Melakukan analisa dan identifikasi potensi penghematan terhadap biaya spare part kebutuhan produksi
• Memeriksa memvalidasi penghematan yang telah diterima
• Melakukan promosi atau sosialisasi Proyek
• Membuat laporan mingguan termasuk catatan pertemuan untuk setiap status Proyek
• Memastikan bahwa insentif untuk penghematan yang sudah terealisasi akan dibayar tepat waktu
• Mengkoordinasikan program penghematan perusahaan dengan melakukan rapat bersama tim proyek serta melakukan update dari ppemimpin proyek
• Melakukan komunikasi secara efektif program penghematan biaya dengan melakukan update secara reguler pada papan informasi, kampanye komunikasi, dll.
• Memimpin sistem ide yang berhubungan dengan program penghematan biaya atau sejenisnya
• Melakukan tugas-tugas yang berhubungan dengan pekerjaan lainnya yang diberikan oleh atasan.
• 2-3 hari per minggu akan bekerja di area administrasi untuk lebih dekat dengan pimpinan proyek
• Alokasi waktu kerja untuk program penghematan biaya 80%, untuk LEAN/TPM 20% /
• Laporan garis putus ke Finance direktur sebagai chairman program cost saving

1. Melakukan Sosialisasi, Identifikasi wawancara calon Nasabah.
2. Melakukan uji kelayakan calon Nasabah.
3. Melakukan persiapan pembiayaan.
4. Melaksanakan pertemuan kelompok mingguan.

• Monthly reconciliation of merchant sales data and brand sales data for merchant incentive or merchant/ brand subsidies
• Communicating with merchant/ brand in order to match reconciliation data
• Monitoring incoming merchant invoices until payment by finance department for merchant incentive
• Request invoice to Finance Dept and monitoring payment for merchant/brand subsidies
• Internal circulation for Agreements or Commitment Letters
• Documentation, filling, and distribution of agreements or commitment letters

About The Role

As a Front Office Expertise at Awan Hills, you will oversee the daily operations of the front desk, ensuring smooth check-in and check-out processes, and providing exceptional guest service. Setup the standard of Front Office. Lead the front office team, handle guest concerns, and collaborate with other departments to enhance the guest experience. Your role will be crucial in maintaining service excellence and team performance.

Job Responsibilities

• Responsibility and setup the Front Office SOP for the whole operation team in the Front Office and guarantee to be implemented accordingly
• Supervise and manage the front office team to ensure efficient daily operations
• Oversee check-in, check-out, and guest inquiries, ensuring a smooth and pleasant experience
• Train, mentor, and evaluate front office staff performance
• Handle guest complaints and resolve issues promptly and professionally
• Coordinate with other departments to ensure seamless communication and service delivery
• Prepare reports and ensure compliance with company policies and standards
• Shift handover properly within the Front Office team and Hotel team
• Direct report to Operation Manager as a daily basis related to the Operation Team in Awan Hills Property and other project.

• Minimum of 2 years of experience in a supervisory role in a 3-star or local hotel’s front office or in the same hotel style is a plus
• Having experience for the Pre Opening Property was the additional plus point
• Willing to work on office hours from Monday to Friday from 9AM - 6PM and standby for the hybrid meeting
• Willing to be placed in any AMODA’s Property location
• Strong leadership, communication, and problem-solving skills
• Ability to manage a team, work under pressure and efficient time, and multitask efficiently