• Provides functional assistance and direction to the F&B Service operation as assigned.
• Directs and controls all subordinate to ensure that all day to day operational matters are handled on time and guest expectations are met.
• Liaises with stewarding, housekeeping and engineering to ensure that the operation runs smoothly in areas of joint responsibility.
• Develops training plans and conducts on-the-job training sessions for Food & Beverage Service associates.
• Monitoring and controlling the property’s OE inventory.
• Perform any other duties as required and directed by the Residence Manager or Management

'- Communicate effectively both verbally and in writing to provide clear direction to team members, observing performance and encouraging improvement.  

-Interview, select, train, supervise, evaluate, counsel, and administer disciplinary procedures for Front Office team members.  

- Monitor lobby traffic and assign team members as required. 

- Review VIP reservations and ensure the proper handling of VIPs and groups, administering amenity orders, and managing incoming guests.  

- Update the system by inputting inventory and non-inventory groups, monitoring special reservation handling requests and oversee rate changes for in-house guests. 

1. Selling Food & Beverage ingredients to HORECA & B2B
2. Create and maintain good relationships with the existing customers through regular contacts and/or meetings
3. Deliver weekly and monthly progress sales achievement versus monthly sales target
4. Achieve monthly sales target by creating new projects while maintaining existing business
5. In-depth knowledge of managing a high-performance sales team.
6. Applicable experience in sales performance metrics
7. Customer-oriented with strong negotiation skills
8. Achievement Oriented

Oversees daily hotel operations, ensuring guest satisfaction and smooth functioning of all departments. This role involves managing staff, addressing guest issues, handling emergencies, and coordinating between departments to maintain high service standards. The Duty Manager also supervises check-ins and check-outs, enforces hotel policies, and resolves any operational challenges. Strong leadership, problem-solving skills, and the ability to work effectively under pressure are essential. Previous experience in hotel management or a similar role is preferred.

• Memimpin tim dalam peningkatan perkembangan lembaga diklat
• Melakukan marketing untuk peningkatan kerja sama dalam rekrut SDM
• Merancang, mengembangkan dan mengimplementasikan program pelatihan dan pengembangan sesuai dengan kebutuhan perusahaan
• Melakukan analisis kebutuhan pelatihan dan menetapkan tujuan serta sasaran program diklat

• Membantu dalam pengembangan dan implementasi kebijakan serta prosedur keamanan
• Mengawasi pelaksanaan program keamanan di lapangan
• Menyusun laporan keamanan rutin dan insiden untuk ditinjau oleh manager keamanan
• Menanggapi dan menangani insiden keamanan, termasuk investigasi dan dokumentasi
• Menindaklanjuti masalah keamanan dan melaporkannya kepada manager keamanan

• Menyusun dan mengelola jadwal Bussines Manager
• Menyiapkan dokumen dan presentasi untuk rapat
• Mengatur dan mengoordinasikan pertemuan, konferensi dan acara bisnis lainnya
• Membantu dalam perencanaan dan pelaksanaan proyek-proyek bisnis

MidPlaza Holding is seeking a highly motivated and experienced Accounting Manager to join our team at AYANA Komodo Resort. As the Accounting Manager, you will be responsible for achieving and exceeding financial goals, maintaining a strong accounting control environment, and implementing efficient financial processes. You will work closely with other departments to ensure accurate financial reporting and compliance with taxation requirements.

• Manage and oversee the daily operations of the accounting department.
• Ensure timely and accurate financial reporting.
• Develop and maintain accounting principles, practices, and procedures.
• Analyze financial statements for discrepancies and other issues.
• Coordinate and complete annual audits.
• Implement and monitor internal control systems to ensure compliance with financial regulations.
• Supervise and lead a team of accounting professionals.
• Provide guidance and training to accounting staff.
• Assist in the preparation of budgets and financial forecasts.
• Ensure accurate and timely processing of accounts payable and accounts receivable.

• Bachelor's degree in Accounting or Finance.
• Certified Public Accountant (CPA) qualification is preferred.
• Minimum 5 years of experience in accounting, with at least 2 years in a supervisory role.
• Strong knowledge of accounting principles and financial reporting.
• Proficiency in accounting software and MS Office.
• Excellent attention to detail and analytical skills.
• Strong organizational and leadership abilities.
• Good communication and interpersonal skills.
• Ability to work under pressure and meet tight deadlines.

Tanggung Jawab:

- Mencari pelanggan baru dan mengembangkan pelanggan lama

- Memupuk hubungan baik dan menanggapi keluhan pelanggan

- Menyalurkan informasi pasar kepada pimpinan Perusahaan

- Bekerja sama dengan baik dengan anggota tim lainnya

Persyaratan:

- Motivasi tinggi dan pantang menyerah

- Kemampuan komunikasi dan kerja sama yang baik

- Business Development Executive: Pengalaman kerja di bidang penjualan B2B (Business-to-Business) minimal 1 tahun

- Business Development Manager: Pengalaman kerja di bidang penjualan B2B (Business-

to-Business) minimal 3 tahun, dengan minimal 1 tahun dalam posisi pemimpin

- Pengetahuan dalam teknologi dan materi bahan pengemas (optional)

- Kemampuan dalam berbahasa Inggris (optional)

Requirements :

1. Minimum Bachelor's degree in Human Resources, Psychology, Business Administration, or a related fields
2. Fluent Professional level Mandarin/Chinese Language is a must.
3. Strong understanding of all HR functions (organizational development, recruitment, administration, payroll), and General Affairs (GA), experienced in being HRGA at least 5 years
4. Experience in handling Recruitment, BPJS, Employment Contract etc.
5. In-depth knowledge of Indonesian labor laws and regulations (UU Cipta Kerja and Tenaga Kerja Manpower Regulation).
6. Experience with HRIS System and Tax PPH 21 Calculation
7. Knowledge of HR Functions (recruitment process, compensation and benefits, and training and development)
8. Able to work on multiple tasks and under pressure.
9. Hardworker person, energetic, discipline, honest and responsible.
10. Great analytical thinking, creative, detail oriented and well organized.
11. Work in fast and professional environment.
12. Can Join Immadiately

Job responsibilities : 

1. Develop and implement human resource strategies to support the company's long-term growth and success.

2. Lead recruitment efforts, ensuring the acquisition of top-tier talent 

3. Handle employee relations, performance management, and HR policies. 

4. Manage administrative tasks and ensure compliance with regulations.

5. Maintain and implement all human resources policies and procedures, including recruitment and training, salary management, social security benefits (BPJS health insurance and BPJS human insurance system updates), performance evaluation, and employee relations (signing PKWT/PKWTT employment contracts).

6. Provide human resource consultation and support to resolve employee issues and disputes.

7. Manage and maintain employee databases to ensure the accuracy and completeness of data.

8. Collaborate closely with department leaders and employees to determine human resource needs and develop corresponding human resource strategies.

9. Manage and supervise human resource budgets to ensure effective utilization of resources.

10. Understand with labor regulations in Indonesia (UU Cipta Kerja regulations).

• Manage all RnD team and the jobs.
• Responsible for design development drawing completely on schedule, monitoring and coordinate with drafter for furniture detail drawing.
• Plans concept by studying information and materials.
• Create design, concepts and sample based on the request.
• Review & revise design from designer & drafter team.
• Illustrates the concept by designing rough layout of art and copy regarding arrangement, size, type size and style, and related aesthetic concepts.
• Create images that identify a product or convey a message.
• Develop graphics and layouts for packaging & product illustration.
• Strong sense of responsibility to ensure designs meet the deadline, this includes managing third parties and proactively communication with other department within the company.
• Incorporate change recommended by the production manager into the final design.
• Communication with clients and customers related to the design.

TUGAS & TANGGUNG JAWAB:

• Koordinasi dengan vendor dan konsultan perihal design MEP dari Owner
• Memberikan rekomendasi design MEP
• Mereview design MEP seluruh proyek yang ada
• Koordinasi dengan vendor dan konsultan perihal design MEP
• Memastikan implementasi MEP sesuai dgn design yg sudah di setujui
• Memastikan implementasi MEP sesuai standart keamanan yg sudah ditetapkan
• Bertanggung jawab dengan hal yang berkaitan dengan MEP

* Responsible for the overall operation and co-ordination of various Food & Beverage departments such as coffee shop, Room service, all the kitchens, stewarding etc.

* Exercises administration and supervises through Kitchen Leader and Restaurant Leader.

* Confers with management on reports, forecasts, budget policy and future planning.

• Assists all area in the Front Office Department. As required. (i.e.: Operator, Reservations, Reception, Concierge, Receptionist, Business Center, Bell Desk,)
• Responsible for assisting in a "hands-on" capacity should the need arise in any outlet or area in the Hotel.
• Checks and ensures that all rooms/suites assigned for VIPs are in order and the respective amenities are placed in the room/suites before arrival.

• Assists all area in the Front Office Department. As required. (i.e.: Operator, Reservations, Reception, Concierge, Receptionist, Business Center, Bell Desk,)
• Responsible for assisting in a "hands-on" capacity should the need arise in any outlet or area in the Hotel.
• Checks and ensures that all rooms/suites assigned for VIPs are in order and the respective amenities are placed in the room/suites before arrival.

• Responsible for the entire operation, staff and equipment of the Security Department.
• Delegate to supervise the entire manager section within the Department, and to assist them in preparing work schedules.
• Maintain a Hotel logbook on incidents, complaints etc. and refer them, if required to the appropriate department for follow up action.

Sesuai dengan Job Deskripsi Pekerjaan

Responsibilities

1. Coordinate and increase sales through online or offline channels

2. Coordinate all media, event organizers and business partners for promotional purposes and increase sales

3. Maintain the effectiveness of inventory levels with merchandiser

4. Evaluate the achievement of sales targets

5. Carry out an effective marketing strategy that is oriented towards achieving and increasing sales targets

6. Provide direction and problem solving for problems related to sales achievement

7. Build and maintain relationships with business partners, clients and vendors

8. Carry out coaching and assessment of subordinate behavior and achievements

9. Develop the company's products or services

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermès, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents which shapes the face of luxury beauty, and delight consumers daily across our growing footprint of 15 markets. Come join us now.

L Beauty is a joint venture between LVMH Fragrances & Cosmetics and LUXASIA for the distribution and business development of some of its Beauty brands in South East Asia. The portfolio of L Beauty comprises of Benefit Cosmetics, MAKE UP FOR EVER, Fresh and Parfums Christian Dior.

BRAND: Parfums Christian Dior (www.dior.com/en_id/beauty)

MISSION AND PURPOSE:

As the Parfums Christian Dior Boutique Manager, you are the ultimate leader and brand ambassador of your boutique and represent Dior Beauty in the market. You are responsible for the management of the Boutique and your team. Your mission is to develop and lead your team to maximize store performance (sales and client management) while ensuring exceptional level of service. Your passion and embodiment of the brand (values) will enable you to contribute to the wider development of the business and ensure that you continually develop personally and professionally.

MAIN RESPONSIBILITIES:

PEOPLE MANAGEMENT

• Daily manage the team and ensure a good level of team spirit and energy
• Ensure team are aware of and respect Dior strategy, goals and standards
• Set realistic individual KPIs for the team
• Coach and develop skills and knowledge of all team members using Dior tools and training materials
• Inspire and set an example on all boutique activities and rules
• Transmit your passion for retail and spread a culture of excellence and continuous improvement
• Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect and teamwork
• Oversee annual review process for all store employees
• Assist in recruiting high calibre team members ensuring their development and retention through the effective management of their induction and performance

BUSINESS MANAGEMENT

• Consistently achieve sales achievements (retail and remote) and profitability targets, using all levers, including but not limited to products, services, and events, to drive and maximize sales performance
• Strive towards boutique excellence by effective goal setting in the areas of sales, KPI’s clienteling and service behaviors, and CRM activities
• Develop business initiatives that will continue to grow the client base, drive sales and company’s ranking in the marketplace, with particular emphasis on building events relevant to your environment
• Understand the competitive environment and identify opportunities for commercial development
• Animate actively the implementation and success of Dior launch plan and animations that galvanize the store
• Effectively manage internal and external communication to ensure successful events in store and/or remotely
• Optimize stock levels and sell through by analysing your sales and communicating with back office

CLIENT EXPERIENCE

• Foster a culture of building relationships and personalizing client experiences and a ensure high client and service centric mind-set in the team
• Play an active role on the sales floor to lead the team by example and ensure a welcoming environment in the boutique
• Sell Dior products by meeting our clients’ needs and providing a memorable experience through high standard of service to clients throughout the whole sale following the brand D.I.O.R. method
• Achieve retail sales targets and contribute to store and services KPIs on a monthly basis
• Educate customers on the Dior brand and on Dior products
• Meet annual voice of client standards as defined by corporate (NPS + Dior service signature)

CLIENT MANAGEMENT

• Master and leverage client data to retain, recruit and grow client loyalty
• Proactively propose and execute in-store and remote actions to drive traffic to the store, to recruit new customers and to develop customer loyalty, guaranteeing excellent service
• Manage and lead team effort in clienteling and CRM activities, including effective usage of the tools

OPERATIONS MANAGEMENT & REPORTING

• Effectively organize and manage timetables according to team and boutique activity
• Ensure respect of all procedures towards sales, till, cash and stock management and report to HQ if any issues
• Effectively manage stock (quantities and merchandising guidelines) and ensures inventory accuracy
• Ensure operational compliance across the store (iPos, cashing procedures…)
• Ensure health and safety of teams are managed and in line with guidelines
• Manage and reinforces relationships with the retailers/landlords
• Ensure visual merchandising guidelines are applied to the highest standards
• Report on a weekly basis store performance and events ensuring timely submission
• If applicable, liaise with HR to manage payroll, incentives calculations, overtime, disciplinary and global compliance with legal labour rules

QUALIFICATION AND COMPETENCES:

WORK EXPERIENCE

• 3 years + as a Business or Boutique Manager responsible for teams from 5 to 10 people minimum, preferably in the luxury retail environment or fragrance brand
• Proven track record in achieving retail results (sales and profitability)
• Proven record of working within a luxury retail environment
• Experience of handling and executing well planned and successful prestigious brand events (would be a plus)

SKILLS

• Excellent selling skills
• Digital savvy
• Very good beauty knowledge and rich vocabulary regarding beauty universe
• Computer and analytical skills
• Client management skills
• Excellent writing, communication and interpersonal skills, fluent in “local language” and, if possible, English spoken (mandatory on big counters)
• People management skills (able to lead, manage, motivate, coach and develop people)

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/

If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

• Assists all area in the Front Office Department. As required. (i.e.: Operator, Reservations, Reception, Concierge, Receptionist, Business Center, Bell Desk,)
• Responsible for assisting in a "hands-on" capacity should the need arise in any outlet or area in the Hotel.
• Checks and ensures that all rooms/suites assigned for VIPs are in order and the respective amenities are placed in the room/suites before arrival.

• Assists all area in the Front Office Department. As required. (i.e.: Operator, Reservations, Reception, Concierge, Receptionist, Business Center, Bell Desk,)
• Responsible for assisting in a "hands-on" capacity should the need arise in any outlet or area in the Hotel.
• Checks and ensures that all rooms/suites assigned for VIPs are in order and the respective amenities are placed in the room/suites before arrival.

•Assists the Management, employees, and guests in every way that is consistent with the protection and prevention objectives.

•Conduct ALERT program to educate employees on how to effectively respond to emergencies and incidents.

•Conduct all criminal investigations, put up accompanying investigation papers and reports cases which occur within the Hotel.

•Support the annual budgeting process and financial forecast for the operations departments

•Manage performance issues that arise within the operational departments. Train, develop, coach and counsel, conduct performance evaluations and resolve problems of departmental team members and managers

•Develop, recommend, implement and manage the operational department’s annual and long term goals

* Responsible for the overall operation and co-ordination of various Food & Beverage departments such as coffee shop, Room service, all the kitchens, stewarding etc.
* Exercises administration and supervises through Kitchen Leader and Restaurant Leader.
* Confers with management on reports, forecasts, budget policy and future planning.

• Membantu perusahaan menciptakan dan mengembangkan produk baru.
• Menjamin produk sesuai dengan keinginan klien dan konsumen.
• Menyesuaikan jenis dan bentuk desain sesuai kemampuan perusahaan tempatnya bekerja. Tujuaan utama adalah untuk memenuhi kebutuh konsumen.