About The Role

We are looking for a skilled Business & Operations Analyst to join AMODA, a leading construction tech company. In this role, you will deliver key business insights, streamline processes, and optimize operational efficiency. You’ll support our CEO Office by tracking performance metrics, driving data-driven strategies, and ensuring alignment with AMODA’s business objectives.

Job Responsibilities

• Track, analyze, and report on key performance metrics to support strategic decision-making
• Develop dashboards and reports to provide insights into business performance and operational efficiency
• Assist in the planning and execution of strategic initiatives aligned with company growth objectives
• Support project management efforts, including planning, tracking, and execution of key initiatives
• Conduct research and analysis to identify growth opportunities and areas for optimization
• Stay updated on industry trends and best practices to drive continuous improvement

• Bachelor’s degree in Management, System Information, Mathematics or a related field
• Min 1 year of experience in business analysis, operations analyst, data analyst, sales operations, sales analyst, or related roles
• Excellent analytical and problem-solving skills with the ability to interpret complex data
• Strong communication and presentation skills in both Bahasa Indonesia and English
• Ability to work independently and collaboratively with cross-functional teams
• Highly organized with strong attention to detail and time management skills
• Familiarity with project management tools (e.g., Retool, Trello) is a plus
• Strong Proficiency in Google Workspace and experience with data analytics tools (e.g., SQL, JavaScript, Looker Data Studio, etc)
• Strong strategic thinking and business acumen, with the ability to understand the broader business context and align initiatives with organizational goals

Job Description:

• Analysing, diagnosing, and installation to several areas including desktop hardware, operating systems (Windows 7/8/10), application software, network connectivity, databases, printers, scanners, and any related problems

• Maintaining all updates and security patches for applications and operating systems

• Notebook hardware troubleshoot, such as RAM, Hard disk, VGA.

• Updates and closures of trouble tickets and service requests from user

• Maintain communication with end-user and created report to team leader/SPV.

About Us

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel’s digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy.

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

As an IT Operation Support, you will be an integral part of our technology team, ensuring the smooth operation of IT systems and providing support to internal and external stakeholders. Your role will involve monitoring system performance, troubleshooting issues, and collaborating with various teams to maintain a reliable and efficient IT environment.

What you will do, but not limited to:

• Answering customer questions or resolving computer problems via phone, email, online chat, or in person.

• Providing step-by-step instructions to help customers resolve issue.
• Diagnosing and troubleshooting hardware and software issues 

• Forwarding complex problems to more experienced IT staff.

• Document technical processes and procedures to guide team members and users.

• Keeping technical documentation and service catalogs up to date.

• Conduct regular system checks and prepare reports on system performance and incidents.

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum 1-2 years of experience in IT support or operations
• Proficiency in SQL for database management, query development, and data analysis.
• Experience with additional programming languages or tools (e.g., Python, PowerShell) is a plus.
• Strong problem-solving skills and experience with hardware, software, and networking.
• Familiarity with IT service management (ITSM) tools and ticketing systems.
• Knowledge of operating systems, server management, and database systems.
• Good communication and interpersonal skills, with a customer-focused approach.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong organizational skills with attention to detail.

Requirement :

• S1/S2 di bidang Teknologi Informasi, Sistem Informasi, Teknik Informatika, Manajemen Informasi
• Memiliki pengalaman di bidang terkait IT GRC minimal 5 tahun
• Menguasai framework atau standar IT GRC misalnya TOGAF, ITIL, ISO 20000 series, ISO 27000 series, ISO 22301
• Memahami konsep dan metodologi terkait kegiatan IT Audit, IT Quality Assurance, IT Compliance
• Menguasai metodologi untuk penyusunan desain Governance System, merujuk kepada kebutuhan bisnis klien dan regulasi industri. Di antaranya dari ISACA atau good practices relevan lain.
• Memiliki sertifikasi terkait dengan IT GRC atau IT Auditor

Job Desk :

• Menyusun tools untuk assessment IT Maturity Assessment, IT Governance Components
• Menyusun kerangka dan template untuk menuangkan hasil analisa dan desain Goverannce System, bersama dengan Subject Matter Expert/Principal Consultant.
• Melakukan riset tentang Reference Governance System yang akan digunakan dalam kegiatan konsultasi, baik di industri atau profil organisasi/perusahaan klien
• Melakukan assessment kodisi AS-IS, penyusunan kondisi TO-BE, analisa kesenjangan dan penyusunan roadmap implementasi.
• Mengimplementasikan manajemen proyek sesuai dengan lingkup penugasan

Benefit:

• Competitive Salary
• BPJS dan health checkup rutin
• Program sertifikasi internasional
• Career
• Subscribe ke Knowledge Center atau membership asosiasi internasional
• Bonus Tahunan

1. Networking Fundamentals: Understanding of OSI model, TCP/IP, DNS, DHCP,

and other basic networking concepts.

2. Routing and Switching: Expertise in configuring and managing routers and

switches, including knowledge of routing protocols like OSPF, BGP, and EIGRP.

3. Network Security: Knowledge of firewalls, VPNs, IDS/IPS, and other security

measures to protect the network.

4.Wireless Networking: Familiarity with wireless networking standards, protocols,

and security.

5. Network Monitoring and Management: Proficiency in using network

management tools (e.g., SolarWinds, Nagios) to monitor network performance

and troubleshoot issues.

6. Cloud Networking: Understanding of cloud environments like AWS, Azure, and

how networking operates within these platforms.

About Us

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios. As a digital platform company, INDICO aims to leverage Telkomsel’s assets and capabilities to create a flywheel effect of innovations resulting cross-sectoral digital solutions that will further empower Indonesia’s vastly growing digital economy.  

INDICO believes we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset). 

As an IT Project Manager, you will be responsible for overseeing and managing a variety of IT projects aimed at delivering innovative digital solutions in alignment with our strategic objectives. You will coordinate with cross-functional teams to ensure projects are delivered on time, within scope, and within budget while adhering to quality standards.

What you will do:

• Lead the project planning process, including scope definition, resource allocation, and project timeline creation.
• Collaborate with stakeholders to gather requirements, define project objectives, and ensure effective communication throughout the project lifecycle.
• Manage project risks and issues, developing mitigation plans as necessary to ensure project success.
• Monitor project progress, conduct regular status meetings, and prepare detailed project reports for stakeholders.
• Ensure adherence to project management methodologies, quality standards, and best practices.
• Facilitate training sessions and workshops to guide teams in project execution.
• Evaluate project outcomes and report on key performance indicators to improve future project implementation.

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.

• Minimum 5 years of experience in project management, preferably in the IT or telecommunications sector.

• Proven track record of successfully managing IT projects from initiation to completion.

• Strong understanding of data and project management methodologies (e.g., Agile, Scrum, Waterfall) and tools.

• Excellent communication, leadership, and interpersonal skills, with the ability to motivate teams and influence stakeholders.

• Analytical mindset with strong problem-solving abilities and attention to detail.

• Certification in project management (e.g., PMP, PRINCE2, or similar) is a plus.

• Familiarity with software development life cycle (SDLC) and IT infrastructure is advantageous.

• Proficient in using project management software and tools (e.g., JIRA, Microsoft Project, Trello).

• Attractive total compensation of salary, festive allowance, and annual bonus
• Private Health Insurance
• Working device provided
• Employee Development Program
• Flexible Working Arrangement
• Culture programs
• Mental Health & Well-being program
• Various club and Engagement activities
• Anniversary Leave

1. Conduct in-depth credit analysis of group lending, including financial statement analysis, credit scoring, and risk rating assignments.
2. Monitor the performance of the credit portfolio, identifying trends, concentrations, and potential risks; prepare regular reports for management.
3. Liaise with Funding Team to define RAC per Lenders to manage PD & CoC as per agreed appetite.
4. Assist in the assessment of credit risk exposure across various portfolios and product lines, providing insights on risk mitigation strategies.
5. Maintain and update credit and portfolio databases, ensuring data accuracy and integrity for analysis and reporting.
6. Support the development and execution of stress testing scenarios to evaluate portfolio resilience under adverse economic conditions.
7. Work closely with the underwriting, finance, and compliance teams to align on credit policies and ensure adherence to risk management standards.
8. Stay informed about market trends, economic conditions, and regulatory changes that may impact credit risk and portfolio management.
9. Prepare presentations and reports summarizing credit risk assessments and portfolio performance for senior management and stakeholders.

1. Bachelor’s degree in finance, Economics, Business Administration, or a related field. A Master’s degree or relevant certifications (e.g., CFA, FRM) is a plus.
2. 5-7 years of experience in credit analysis, risk management, or portfolio management within the financial services industry, especially in micro segment.
3. Strong understanding of credit risk assessment methodologies, financial analysis, and portfolio management techniques.
4. Excellent quantitative and analytical skills, with proficiency in data analysis tools and software (e.g., Excel, SQL, or risk management software).
5. Knowledge of advanced analytical techniques, including statistical modeling.
6. Strong verbal and written communication skills, capable of presenting complex information clearly and concisely to various stakeholders.
7. High level of attention to detail and accuracy in data analysis and reporting.
8. Ability to identify issues, think critically, and develop practical solutions in a fast-paced environment.

• Prepare daily payment to supplier in line with SOP and payment schedule
• Prepare journal entries and assist monthly close process
• Perform monthly bank reconciliation
• Perform monthly intercompany reconciliation
• Prepare documentation for audit process
• Fixed Asset monitoring

Team Summary

The Visa team of Indonesia comprises of a highly motivated bunch of problem solvers who create impactful experiences for our clients. Here at Visa, we strive to excel with our partners via strong collaboration, we look to enable and inspire all players in the ecosystem to drive electronification of payments in the two markets.

What a Marketing Analyst does at Visa

The individual will be responsible for implementing client marketing VAS projects to our clients in Indonesia and delivering tactical marketing solutions by working closely with local and regional marketing teams, regional Partner Marketing Services team, Business Development team, Visa’s Consulting team, and external agencies.

There may also be some of the capacity of this role that will be dedicated to supporting the Indonesia marketing team on client events, merchandising, and other client marketing engagements.

The Analyst will report to the Head of Marketing, Indonesia, and based in Jakarta.

Key Responsibilities

• Bring the “best of Visa” marketing to our key clients and work cohesively with Visa marketing community locally, regionally, and globally, as well as the local Indonesia Business Development, Visa Consulting and Business Development teams.
• Be responsible for implementing Marketing VAS projects and handling co-marketing client engagements with local Visa Client Marketing team and Business Development Teams.
• Work closely with all relevant marketing and finance teams, locally and regionally, and external agencies to ensure the effective and timely delivery of revenue and margins associated to Marketing VAS commitments.
• Take charge of administrative deliverables related to client marketing project management and VAS including but not limited to marketing approvals, procurement processes, contract management and VIK process management in full compliance with Visa’s policy and process.
• Be responsible to support marketing related activities in cross-functions / company events as assigned and upon business context and requirements (client forums, client events, merchandising, and other client marketing engagements). Participate in the internal business agenda and activities cross-functionally as assigned and act as Visa’s brand custodian to ensure all marketing materials adheres to internal branding guidelines.

Why this is important to Visa

Successfully handling this position will allow Visa to meaningfully support our clients and partners to excel in their marketing initiatives as well as to scale up the Marketing VAS delivery. It thereby drives our common interest in stabilizing and growing clients’ as well as Visa’s business.