This position is suitable for those who yearn to thrive and enjoy analyzing and solving complex problems. If you get that warm, fuzzy feeling in your stomach when you figure out how to overcome obstacles, this may be the perfect role for you.  

Responsibilities:  

• Identify team goals and evaluate team progress  
• Review completed tasks to ascertain compliance with standards  
• Coach all team members and motivate them to produce desired results  
• Develop team strengths and improve weaknesses  
• Organize team initiatives and resolve conflicts  
• Support sales team to provide technical solutions  
• Working together with the team members for the technical parts, such as POC, system design and analyzing system development, problem-solving, and maintenance  
• Have fun and spread it around the office   

Qualifications:

• 4 years' experience as System Engineer, Cloud Engineer, or similar positions
• Good leadership or experience managing a team.
• Familiar with some Cloud Technology: AWS, Azure, Google Cloud. Point plus if have certification.
• Familiar with Container Technology such as Docker, and Kubernetes. Point plus if have certification.
• Familiar with Log Management, Monitoring, and Visualization Tools such as Prometheus, Elastic, Kibana, Grafana, Datadog, or Splunk,
• Familiar with DevOps tools is a plus, such as Jenkins, Bamboo, Chef, Puppet, Ansible, or Terraform.
• Familiar with Virtualization Technology is a plus

Security Engineer – Governance 

We are looking for an experienced and knowledgeable IT Security Governance to join our Security Engineer team. You will be responsible for the management and advances of our security policies, standards, and procedures.  

Responsibilities:  

• Ensure the strategy and implementation of information security in accordance with the needs & applicable regulations  
• Develop an information security framework and architecture in accordance with the company's needs  
• Develop and maintain policies, standards, and procedures that support the information security framework in accordance with best practices and applicable regulations.  
• Actively identify, analyze, measure, provide control recommendations, and monitor follow-up on risk control & information security.  
• Carry out regular evaluations of the implementation of IT security management policies, standards, and procedures  

Requirements:  

• Bachelor’s Degree in Software Engineering / Computer Science / Information Technology / equivalent or relevant work experience.  
• Minimum 2 years experiences in IT industry  
• Familiar and able to implement and lead various best practices & regulations for IT Security & Cyber Security such as ISO 27000, CSA Star, CIS, NIST, GDPR, etc.  
• Familiar with Security compliance or assessment tools  
• Having experience implement ISO 27017 and 27018 is a plus point  
• Familiar with cloud environment is a plus point.  

Hi Everyone, PT Asuransi Jiwa Inhealth Indonesia Official (Mandiri Inhealth) is currently looking for suitable candidates to fill the position of Senior IT Security for our Head Office at Mega Kuningan, South Jakarta. Here are some of the details :

• Bachelor’s degree in Information Technology or System Information or a related field.
• Minimum of 5-10 years as a IT Security or IT Cyber Security
• Familiar with common security controls and security flaws for modern Mobile Application, Web Applications, APIs and Cloud Infrastructure
• Understands the OWASP testing methodology
• Manage reporting related Information System Security status
• Manage operational SIEM & Information System Security day to day
• Familiar with common security controls and security standard such as NIST
• Offensive Security certifications is an advantage such as CEH Pratical or OSCP /OSCE certifiied

• Actively seek out new Sales opportunities through partnership, networking, etc.
• Plan and build a solid pipeline on qualified sales opportunities and proactively follow up leads.
• Prepare sales proposals and quotations.
• Negotiate/close deals and handle complaints or objections.
• Responsible for managing and pursuing new sales prospects and maintaining customer satisfaction.

• Minimum 1 year of experience in IT Sales or related field.
• Bachelor degree in Communication, Marketing, Information System or related qualification.
• Experienced in selling ERP Software (SAP, Oracle, etc), experience in selling Odoo is a plus.
• Target oriented.
• Quick learner, and a strong team player.
• Having good in English.

• Be the point of contact for IT related services
• Team-work with Recruitment and CRO Team
• Prepare quotations, service agreements, and tenders within set deadlines and ensure that they have followed the correct prices, discounts, and additional Fee of service
• Monitoring job execution and completion as per service promised date
• Follow-up, monitor, and report on all pending activities to the customer
• Point of contact for customers with queries about job orders or job completion
• Review and create report of customer’s account every month through accounts receivable and solve all identified issues
• Build and foster collaboration with internal teams involved in service delivery
• Proactively keep in touch with clients, maintaining and expanding relationships with existing clients
• Be a good listener for client’s needs and giving the feedback to offer the most suitable solution
• Capture and inform new market trends and regulations
• Coordinate with Client Networks, external resources, and government authorities to provide solutions for key customers
• To perform job-related responsibilities and tasks other than those specifically presented in this description

• Must possess at least a Diploma Degree, in any field
• Minimum 3 years of relevant experiences
• Fluent in Bahasa Indonesia and English (verbal, written, and comprehension)
• Excellent customer service & Managerial skills
• Having experience in IT Resourcing/IT Manage Service company is mandatory
• Good communication, negotiation, and interpersonal skills
• Teamwork player toward a common goals
• Understanding the Recruitment end to end processes
• Good organizational and time management skills
• Having an ability to work under pressure and to deadlines
• Having an ability to work independently and as a team
• Must be able to work accurately with great attention to detail

About Us

Jitera, Inc. is a startup company from Japan that makes software to automate the development of mobile and web applications. Our product can be called as No-Code, Low-Code, and code generator. By using our product, customers can develop software 10 times faster.

As the characteristics of our company, we are a team of professionals working remotely, and we have a track record of significant growth over the past year in terms of revenue, product development, and team members.

Job Overview

Our business is growing steadily, so we are expanding our human resources team to seek awesome and professional talents globally. We are looking for Senior Recruiter who will be responsible for sourcing, attracting, interviewing prospective employees to find the perfect match for a company's long-term goals.

Responsibilities:

• Overseeing the full 360 recruitment cycle including sourcing, screening, hiring, compliance, onboarding/Off boarding, conducting 1 on1 with internal employees and solving the problem if needed, helping with hiring documentation, etc.
• Developing a pool of qualified candidates using various sourcing strategies and methodologies.
• Collaborating with the HRBP Team to determine appropriate sourcing strategy.
• Communicating and dealing with external stakeholders to define and modify requirements, time management, and insurance in relation to contract management and human resources processes.
• Creating and maintaining strong networking relationships with internal and external stakeholders.
• Full life cycle recruitment efforts and client relationship management primarily for assigned departments.
• Providing analytical and well-documented recruiting reports to the Department Head and the rest of the hiring team.

Qualifications:

• Proven 3-5 years of work experience as a Senior Recruiter (either in-house) focused on full life cycle recruitment (180/360 recruitment) managing all phases of the process.
• Scaling remote teams from scratch and working experience with APAC teams.
• Prior ATS experience. Workable is a plus.
• Excellent problem-solving skills and decision-making aptitude.
• Willing to work in a fast-paced information technology environment.
• Comfortable in working 100% remotely and independently with minimal supervision.
• Fluency in the English language.

• Premium insurance, private health insurance
• MacBook provided
• Unlimited Paid Time Off
• Tax payment (maximum 10% of salary)
• Special events, occasions celebrations, and gifts
• Co-working space
• Sponsorship for classes according to your demand. For instance, we’re providing English classes and some classes on Udemy.

We at LAN-IT 24 (Germany) are currently looking for IT Supporters Indonesia (Jakarta)

Start: ASAP
Duration: 1 year (with option)
Full time (Mon-Fri/40 hour )

Tasks:

- Processing customer enquiries and problems in the area of IT support
- Recording and documentation of customer information and support tickets
- Initial contact and first analysis of technical problems
- Providing solutions and instructions for frequently occurring problems
- Escalating complex cases to second level support
- Monitoring systems and performing basic maintenance tasks
- Updating knowledge bases and creating instructions for customers
- Ensuring a professional and friendly customer service experience
- Tracking and monitoring customer satisfaction
- Assisting with the installation and configuration of software and hardware

Requirements:
 
- Expertise in IT systems, networks and hardware
- Must have knowledge of English & Local Language (written and verbal)
- Good problem solving and analytical skills
- Customer orientation and friendly interaction with customers
- Time management and prioritisation skills
- Willingness to learn and ability to undertake continuous professional development
- Ability to work and collaborate in a team
 
If you are interested, I would be happy to hear from you. Please send your CV.
 

With kind regards
Kalpna

As part of the Information Systems (IS) Governance Team, you will be working with the team in Singapore and across Asia to help track, manage and improve the IS projects in Asia. You will ensure project objectives in relation to cost, time and quality are achieved. The Project Manager will also act as a mentor to coach the functional teams on project management best practices.

Responsibilities:

• Project Management of IS projects and ensure timely delivery, meeting the KPI set
• Work with functional teams, ensuring efficient delivery of work packages and project
• Standardize the PMO processes within the functional teams
• To build up an Agile mindset within the team
• Promote a continuous improvement environment: Creating innovative solutions to improve local efficiency, ensuring ‘lessons learned’ are captured and incorporated
• Prepare project communication materials as needed
• Actively participate in requirements gathering, planning, and meetings

Requirement:

• Minimum of 2-3 years of project management experience in IT/IS (applications, software, network, storage, server, systems etc)
• Excellent time management and organizational abilities
• Adaptability and flexibility in a dynamic work environment
• Tactful and have strong influencing skills
• Excellent communication, presentation, and negotiation skills.
• Strong written and verbal communication skills are essential. Highly proficient in English
• Critical thinker and problem-solving skills

We are looking for IT Support professional who will be responsible for performing installation, configuration, and maintenance of various hardware, software, and access and ensure that all matters relating to IT at Stockbit run smoothly. You will empower our internal employees to execute their tasks well by solving various technical challenges related to hardware, software, and access. As an IT support, you will be responsible to:

• Serve as the first point of contact for IT-related inquiries and issues from end-users via phone, email, or in-person, providing timely and courteous assistance
• Diagnosing and resolving hardware, software, network, and other IT-related problems, utilizing effective problem-solving techniques and technical expertise
• Log and track support tickets using an IT service management system, ensuring all incidents are documented, categorized, and prioritized correctly
• Offer guidance and training to end-users on software applications, hardware usage, and best practices to enhance their computer literacy and productivity
• Perform routine maintenance tasks, such as software updates, patches, and system backups, to ensure the stability and security of the IT infrastructure
• Install, configure, and deploy hardware devices, software applications, and peripherals for end-users as required
• Identify opportunities to enhance IT support processes and propose improvements to optimize user experience and IT operations.

• Bachelor's degree in Information Technology, Computer Science, or a related field
• Proven experience as an IT Support Specialist or a similar IT support role, with a minimum of 2-3 years of experience
• Strong technical knowledge of desktops, laptops, and Microsoft products (Microsoft Teams, Azure, Microsoft Intune, etc)
• Familiarity with network technologies, including TCP/IP, DNS, DHCP, and VPN
• Excellent problem-solving and analytical skills to diagnose and resolve technical issues
• Effective communication and interpersonal skills, with the ability to explain technical concepts to non-technical users
• Adaptability to work in a fast-paced and dynamic IT environment
• A proactive and enthusiastic attitude towards learning and staying up-to-date with IT industry trends

• Supportive teammates
• Health insurance benefits
• Self development activities that support careers
• Broaden your knowledge in financial investment

Place in the organization 

The IT Service Desk Engineer reports to the IT Support Manager

Purpose of the function 

The IT Service Desk Engineer is the point of contact for end users for operational questions, requests and problems regarding ICT services (incl. applications). Within the Service Desk, the IT Service Desk Engineer is responsible for first-line solutions to problems in the ICT services. As such, they are directly responsible for keeping the work environment of the end users productive. Tickets are coming in via different communication channels like Phone, Chat, Portal or mail. Most of the tickets will be submitted in a structured way via the IT Service Desk Portal. If the ticket cannot be resolved by the IT Service Desk Engineer, he/she will triage it to the right resolution group and will follow up.  

Service Requests which can be resolved via standard operational procedures will be resolved by the IT Service Desk Engineer.  

The position is in Jakarta and mostly carried out between 12.00 - 10.00 PM WIB to serve users in European time zone. The candidate might also need to work in shifts and in stand-by where applicable. After an initial induction period in the office, you may choose to work largely from home.    

Output area’s  

1. Supporting users by telephone, chat, portal or mail in a broad area of IT topics like workstation, applications, telephony and network. 
2. As the SPOC for end users, the Service Desk Engineer analyses the call or ticket and determines how and with whom it can best being solved. The aim is to solve a high percentage by the Service Desk itself without 0 hubs.  
3. Registering, solving, communicating, coordinating, and following up incidents and problems often under high pressure and directly affecting the production process. Incidents and problems often vary in nature.  
4. Triage tickets to the relevant groups and follow-up 
5. Update the Service Now system with relevant information and   
6. Communication with end users and back-end departments 
7. Preparing and providing information (manuals, explanations, presentation) for users and internal IT usage   

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

The Role:

We are looking for a IT Executive to maintain, upgrade and manage our software, hardware and networks.

Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users.

Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.

Main Responsibilities:

• Provide 1st & 2nd level end user and system support, including service request, incident management, and problem resolution.
• Support technical issues related to end-user devices (e.g., desktop/laptop computers, printers, scanners, tablets, and smartphones) and software (e.g., Microsoft Office and emails).
• Support retail store POS software and hardware.
• Set up accounts and workstations, as well as deploy and configure software and hardware in bulk.
• Manage network servers, technology tools, and the setup and deployment of new desktop/laptop computers, including Windows Active Directory administration.
• Monitor system performance and maintain them as per requirements, troubleshooting issues and outages.
• Ensure security through access controls, backups, and firewalls.
• Upgrade systems with new releases and models.
• Develop expertise to train staff on new technologies.
• Build an internal wiki with technical documentation, manuals, and IT policies.
• Effectively manage software and hardware equipment needs across both HQ and store locations.
• Develop procedures, guidelines, and checklists for future reference.
• Support and maintain physical security systems such as CCTV and door access.
• Collaborate with internal teams to enhance problem resolution and reduce knowledge gaps.
• Partner closely with HR to ensure a seamless onboarding and exit process from an IT standpoint.
• Ensure adherence to the operating budget for Internal Operations Function.

• Proven experience as a System Administrator or Network Administrator.
• Good knowledge of IT asset management, MDM, Active Directory, Network Security, ERP software, system security, and data backup/recovery.
• Experience in scripting with Powershell, Python, or other languages for deployment will be a plus.
• Familiarity with diverse operating systems and platforms.
• Resourceful problem-solving skills.
• Interest in staying current with technology trends.
• Excellent communication skills.
• Ability to thrive in a fast-paced environment.
• Bachelor's degree in Information Technology, Computer Science, or a related field; professional certifications (e.g., Professional Google Workspace Administrator) are a plus.

1. Flexible Work Arrangement

• Work from anywhere*!
• Remote work and adjustable hours - as long as present during our core working hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement, Mental wellness support)

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

• Develop and oversee key performance indicators (KPIs) for security.
• Oversee service level agreements (SLAs) for security operations and create risk-based dashboards for reporting.
• Create and implement a comprehensive vulnerability management program, including managing activities related to vulnerability assessment (VA) and penetration testing (PT).
• Develop and implement security programs for network, server, and cloud environments, including onboarding processes and pre- and post-scanning activities.
• Conduct periodic configuration reviews based on CIS benchmarks.
• Manage the application security program by identifying and mitigating risks in collaboration with business application teams.
• Collaborate in managing the endpoint security, network security, and server security programs.
• Collaborate in managing the overall security operations management program.

• At least 3-5 years of documented work experience in security engineering.
• Prior practical knowledge of web, mobile, and cloud security.
• Hands-on experience in constructing and maintaining security measures such as firewalls, intrusion detection systems, antivirus software, authentication systems, content filtering, etc.
• Thorough understanding of IT infrastructure concepts across all layers, including Servers, Networks, End User Computing, and Cloud.
• Experience in designing and implementing risk-based information security programs.
• Hands-on experience in implementing standards such as ISO 27001, NIST, CIS, or equivalent.
• Hands-on experience in designing, implementing, and managing Data Leak Prevention programs.
• Hands-on experience in conducting application security assessments, both manual and tool-based.
• Gained solid understanding of OWASP, CIS, and NIST guidelines for application security.
• Experience in utilizing anti-malware solutions.
• Experience in designing security programs for cloud services, including IAAS, PAAS, and SAAS.
• Hands-on experience with native cloud security capabilities.
• Experience in implementing cloud security solutions like CASB.
• Excellent communication and presentation skills.
• Experience in collaborating with mid-level and senior-level management, with the ability to understand business processes and requirements.
• Understanding and effectively communicating security risks to core technology teams and business functions.
• Preferred certifications: CISSP, CCSP, CISM, ISO 270001 LI/LA.