Deskripsi Pekerjaan:

• Memberikan dukungan teknis & edukasi ke karyawan internal di semua departemen dalam penyelesaian masalah hardware dan software.
• Melakukan instalasi & konfigurasi perangkat baru seperti komputer, server, router, access point, serta perangkat lainnya sesuai dengan prosedur dan peraturan perusahaan.
• Melakukan langkah-langkah perlindungan sistem dan pencegahan ancaman keamanan dari virus maupun malware, serta memastikan kegiatan back-up data dilakukan secara berkala.
• Melakukan proses dokumentasi rutin terkait kegiatan perbaikan yang sudah dilakukan untuk proses pelaporan dan pertanggungjawaban ke pihak Manajemen perusahaan.

• Memperkenalkan produk kepada pelanggan
• Menawarkan produk kepada pelanggan
• Mencari pelanggan baru (Toko baru atau Outlet baru)
• Menjaga hubungan yang baik dengan pelanggan
• Melakukan kunjungan secara rutin kepada pelanggan

Requirements

• Minimal Diploma / S1
• Menguasai Area Jawa Timur
• Pengalaman kerja minimal 1 tahun dibidang yang sama
• Memiliki komunikasi yang baik
• Target Oriented
• Bersedia di tempatkan di seluruh Cabang di Area Jawa Timur (Surabaya, Jember, Kediri, Malang)

Job Descriptions:

1. Handle day to day HR operations issues
2. Responsible for full cycle of recruitment process
3. Responsible for employee onboard and offboarding process
4. Responsible for employee performance review
5. Participate in formulating company PP, HR policies, work procedures or SOP
6. Ensure HR policies being carry out effectively
7. Monitoring employee attendance and plan strategic to improve it
8. Maintain good relationship and communication with internal and external stakeholders. (IR and ER)
9. Any other ad hoc duties assigned

We are looking for IT Staff who will ;

·      Assisting in troubleshoot employee’s laptop or other IT’s assets issue both hardware and software for all Staff including all Ships.

·      To assist preparing new/replacement laptop or other IT requirements for the office for all for all Staff including all Ships

·      Managing existing IT’s company assets.

o  Install, configure, and maintain computer systems, software, printers, and other peripherals (NAS, CCTV and Network devices)

o  Monitor and maintain antivirus and endpoint protection systems.

o  Maintain Microsoft Outlook for company emails

·      To assist in monitoring Crewing Management System.

·      To assist in company’s promotional items.             

o  Create graphics, layouts, and branding materials for internal or external use.

o  Collaborate with other departments to design user-friendly interfaces or presentations.

·      As a runner for IT’s purchasing / maintenance matter.

RESPONSIBILITIES:

1. Accompany the Sales team in Anwyzing or initial briefing with clients (workload will

be adjusted &; if the Design Director / Design Manager / Senior Design is unable and

with the permission of the Design Director / Design Manager).

2. Accompany the Sales team during the initial site survey together with PIC Project &

ME Advisor.

3. Attend the initial project handover/brief from the Sales team.

4. Create Design Concept, Presentation, Moodboard and present to Client under the

supervision of Design Manager / Design Director.

5. Prepare Schematic for price estimation &; coordinate with CBD and ME teams to

produce creative designs &; competitive prices.

RESPONSIBILITIES:

1. Develop and implement innovative strategies to streamline plant operations and reduce costs so as to support the company’s ability to compete.
2. Screening, recruiting and training factory workers in accordance with the standards set by the company.
3. Ensure the implementation of quality supervision, by directing quality control officers to perform their responsibilities.
4. Ensure that every tool and machine is in good condition to support the running of the production process and the achievement of optimal production results.
5. Directing the PPIC Manager to prepare planning and making pre-production documents as a basis for implementing the production process properly and correctly.
6. Planning the procurement of materials and production materials accurately and efficiently, so that they are available on time as needed.
7. Conduct periodic evaluations of material and spare parts stocks to be able to determine the right use strategy and reduce excessive stock.
8. Perform value engineering to find production and construction systems, as well as the use of the right materials to get optimal results at an efficient cost.
9. Ensure that PPIC conducts accurate and neat inventory control and periodically carries out stock-taking with the accounting department and is responsible for the results.
10. Ensure the maintenance of machinery, tools and facilities both office and building is carried out properly.
11. Motivate all factory employees to have a good work ethic for mutual progress.
12. Maintain good relations and coordination between parts of the factory organization.
13. Instill an understanding of cultural values, mission and vision of the company to all factory personnel and apply them in daily work activities.

TUGAS DAN TANGGUNG JAWAB

1. Mengumpulkan data – data yang dibutuhkan untuk pembuatan gambar pelaksanaan (shop drawing) dan gambar akhir (asbuilt drawing)

2. Berkoordinasi dengan Site Manager mengenai prioritas - prioritas pekerjaan dan hal – hal teknis

3. Membuat gambar pelaksanaan (shop drawing) dan gambar akhir (asbuilt drawing) sesuai dengan data – data yang dikumpulkan dengan mengacu pada gambar perencanaan (for construction drawing)

• Bachelor Degree in Architurecture, Interior or Civil Preferable.
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• Able to use Microsoft Project, make S Curve,
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• Mastering AutoCAD, Mastering SketchUp and read Interior Drawing.
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• Excellent Communication skill in Bahasa Indonesia and English

• Mendampingi tim Sales dalam Anwyzing ataupun briefing awal dengan client (workload akan disesuaikan).
• • Mendampingi tim Sales saat survey lokasi awal bersama dengan PIC Project & ME Advisor.
• • Menghadiri handover/brief awal proyek dari tim Sales dan membuat kesepakatan untuk target market yang ingin dicapai.
• • Membuat Design Concept, Presentasi, Moodboard serta mempresentasikan ke Client.
• • Menyiapkan Schematic untuk estimasi harga & berkoordinasi dengan tim CBD serta ME agar menghasilkan desain yang kreatif & harga yang kompetitif
• • Menyiapkan & memeriksa Gambar Konstruksi/ Tender sebelum approval/ pun submit ke Client.
• • Menyiapkan material dan form approval sesuai harga yang disetujui oleh Client.
• • Menjelaskan ke Client secara komperhensif setiap Gambar/Form yang akan dimintakan persetujuan.
• • Mendistribukan Gambar For Construction dan Form Approval yang sudah di tanda tangan/paraf Client ke internal sesuai dengan standar yang berlaku.
• • Melakukan Handover dengan Tim Project & Purchasing setelah gambar diperiksa & diparaf oleh klien.
• • Menghadiri Kick-off meeting setelah Tim Project mempelajari Gambar For Construction saat Handover.
• • Berkoordinasi dengan Divisi Project, Purchasing, maupun vendor secara berkala untuk kelancaran proyek.
• • Berkoordinasi dengan Divisi CBD & Project jika ada permintaan Client diluar BQ awal yang membutuhkan penambahan harga.
• • Melaporkan setiap progress proyek yang sedang dikerjakan kepada Manajer Desain/ Direktur Desain termasuk kendala-kendala yang ada dan berusaha memberikan solusi dari kendala tersebut.
• • Mengikuti weekly meeting internal secara berkala yang diadakan oleh Manajer Desain.
• • Memeriksa shop drawing vendor.
• • Mengunjungi lapangan secara berkala untuk memastikan kelancaran proyek dan hasil yang terbaik.
• • Mendampingi Desainer lainnya (dalam hal ini Designer) dalam membangun relasi dengan client/ meeting dengan client jika salah satu dari Design Director/Design Manager/ Tim Sales tidak ada yang dapat mendampingi.
• • Bertanggung jawab terhadap kualitas implementasi di lapangan dari segi kreatifitas dan estetika.
• • Bertanggung jawab dalam mengatur waktu (timeline) setiap proyek yang ditangani dan bekerja sama dengan PIC Divisi lain sehingga dapat memenuhi target yang telah ditentukan sebelumnya.
• • Bertanggung jawab dalam memberikan penjelasan skematik kepada Tim CBD untuk perhitungan harga sesuai dengan kesepakatan di awal meeting handover mengenai target market dalam satu proyek.
• • Mendampingi Designer dalam tahapan development design bersama Design Direktur.

• Dapat melakukan perawatan mold dan dies, seperti preventive, periodical mold & dies.
• Dapat menggunakan alat ukur (caliper, micrometer, dial gauge, height gauge, dan pin gauge).
• Dapat menggunakan alat machining (surface grinding, lathe, dan milling).
• Memiliki keahlian dalam membaca drawing teknik / struktur design.
• Memiliki keahlian menggunakan TIG welding / laser welding menjadi nilai tambah.
• Dapat bekerjasama secara individu dan tim, cepat belajar, dan memiliki komunikasi baik
• Dapat membuat ide kaizen/improvement, Aktifitas Safety & 5S, etc

1. Pria berusia max 35Tahun
2. Pendidikan Sarjana peternakan / Dokter hewan
3. Berpengalaman posisi yang sama minimal selama 3 Tahun
4. Terbiasa menggunakan Office atau WPS
5. Memimpin tim penjualan di area Jawa Barat
6. Memastikan penjualan sesuai target
7. Memiliki kemampuan kepemimpinan dalam
8. mengelola tim dengan baik
9. Memiliki SIM A
10. Penempatan di Jawa barat

PROVIDING ADMINISTRATIVE AND OPERATIONAL SUPPORT TO THE LEGAL DEPARTMENT OF THE ORGANIZATION

Engineering Staff

IT STAFF

Engineering Staff

1.      Laki-laki, min SMU sederajat

2.      Pengalaman minimal 1 tahun

3.      Diutamakan bagi yang memiliki SIO (Surat Izin Operator)

4.      Agresif, disiplin dan mampu berkomunikasi dengan baik

Bekerja sesuai Instruksi Kerja yang telah ditentukan Pemimpin Line.

Instalasi listrik gedung

Preventive dan Maintenance kelistrikan area gedung dan produksi

Mengoperasikan mesin plong otomatis

Memastikan pisau plong tetap dalam kondisi baik

Mengoperasikan mesin cutting plastik PE PP

Memastikan mesin cutting berjalan dengan lancar

• Mengoperasikan mesin Extruder plastik PP
• Melakukan produksi plastic PP

1. Leadership & Mentorship:

• Lead and mentor a team of field service engineers, providing guidance on technical issues, best practices, and professional development.
• Serve as a technical escalation point for high-priority customer issues that cannot be resolved at lower levels.
• Coordinate and oversee complex installations and repairs, ensuring resources and teams are aligned to meet customer requirements and timelines.
• Ensure that all field engineers maintain high standards of service, customer interaction, and technical execution.

2. Advanced Installation & System Integration:

• Lead the installation of advanced systems and equipment, often involving complex integration with customer infrastructure, ensuring adherence to engineering specifications and quality standards.
• Collaborate with internal teams (e.g., PM, sales, onboarding team) to develop customised solutions for high-end or complex customer requirements.
• Ensure the proper configuration, calibration, and operational readiness of systems upon installation or upgrade.

3. Troubleshooting & Problem Resolution:

• Provide expert-level diagnostics and troubleshooting for critical or highly technical equipment failures, often requiring the use of diagnostic tools, Rpa or Ticketing system-based data, and AI-powered platforms.
• Manage and resolve escalated customer issues, ensuring minimal downtime and high customer satisfaction.
• Use data analytics, predictive maintenance tools and to identify underlying causes of recurring issues and address them proactively.

4. Proactive Maintenance & Performance Optimization:

• Lead predictive maintenance programs by analysing data to anticipate and prevent equipment failures before they occur.
• Work closely with customers to develop and execute proactive service plans, ensuring systems and equipment are continually optimised for peak performance.
• Conduct site surveys and audits to assess equipment conditions, making recommendations for upgrades, repairs, or improvements that enhance system longevity and customer ROI.

5. Remote Support & Digital Tools Integration:

• Use remote monitoring tools, Omnichannel app. and AI-based generated video to diagnostics and provide real-time assistance to team and/or customers, reducing the need for on-site visits.
• Ensure that the service data captured is used to create actionable insights for both field service operations and customer satisfaction.
• Assist in the integration of digital tools into daily operations, ensuring that engineers are using platforms like digital tools, ticketing systems, mobile apps, omnichannel, and diagnostic tools effectively.

6. Customer Engagement & Relationship Management:

• Establish and maintain strong relationships with key customers, acting as a trusted advisor for technical solutions and system optimization.
• Ensure customers are satisfied with service delivery by managing expectations and communicating progress throughout installations, repairs, or service events.
• Provide technical recommendations for equipment upgrades, system expansions, or new developed technologies that can help customers meet their business goals.

7. Process Improvement & Knowledge Sharing:

• Collaborate with internal teams to continuously improve service delivery processes, ensuring maximum efficiency, cost-effectiveness, and customer satisfaction.
• Lead post-service reviews to assess the success of service engagements, gather feedback, and identify opportunities for improvement.
• Contribute to the development of knowledge bases and standard operating procedures (SOPs) to improve consistency and accuracy in service delivery.

8. Health, Safety, and Compliance:

• Ensure that all field service activities comply with company policies, industry regulations, and safety standards
• Lead risk assessments for complex installations or repairs to ensure safe working conditions for both field engineers and customers.
• Promote a culture of safety within the field service team, ensuring that safety training and practices are continually reinforced.

9. Reporting & Documentation:

• Maintain accurate and timely records of all service visits, including technical issues, resolutions, parts used, and time spent.
• Provide detailed technical reports and service updates to management, including root cause analyses, maintenance schedules, and future service needs.
• Analyze service data to identify trends, potential service gaps, or opportunities for improvement in the field service operation.

Additional Skills:

Project management skills, including the ability to manage multiple priorities and ensure projects are completed on time and within budget.

• Support the development of agreed scorecards across sales teams and sourcing regions markets to track performance KPI
• Support the development of KPI and establish scorecard metrics
• Support the design and development of sales reports for key stakeholders summarizing the data and key trends.
• Provide support to the General Manager & Sales Teams for market data, customer data analysis, commercial partnership (analyze Sales Forecast, AOP, market share data), new program ROI analysis
• Design Ad-Hoc reports based on available data / Metrics to support sales initiatives.
• Assist and Support the Develop of systems and processes to collect, analyze and interpret sales data, leveraging existing data sources and tools. (e.g. Finance Cube, BI Tool, Qlik Sense)
• Understand the tools and support the analysis to establish and reconcile gaps and errors
• Support the identification of reporting and analysis problems and work with relevant organizations, systems owners and management to resolve. (e.g. Finance, IT)
• Contribute to the continuous improvement of reporting processes for the sales organization
• Provide support for Sales Target formulation and review. In charge of the Sales Target Achievement measurement process ( SIP ) and manage the relevant enquiry.
• Support ad hoc projects on reviewing, understanding the systems, providing input to improvement the systems so that more detail analysis at program level can be done for Sales Teams

Responsibilities

• Create new program and modification as required by business unit
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• Prepare system solution on root cause as preventive action
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• Create all necessary program documentations based on standards
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• Perform 24 hours to support on investigation adn recovery of production problem that involving application failure
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• Prepare progress reports for all work performed

Requirements

• Have around 2 years as IT Application Programmer or Software Engineer, specifically with Banking./Finance background
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• Experienced on JAVA Programming & Familiar with Spingboot orNodejs (Express.js) or GO
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• Experiences in Backend Development
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General Purpose: The Event Manager coordinates the overall planning and execution of events that are scheduled in the hotel’s event spaces. Working with the Event Sales Manager and Executive Chef, the Event Manager guides clients in planning all aspects of their events, from menu to décor, and leads the Banquets & Catering team in fulfilling and exceeding the client’s vision and expectations.

Specific Responsibilities:

• Ownership of all events, from planning to execution with guidance and oversight from Director of MICE.
• Work directly with clients to plan all details of their event, including but not limited to: menus, set-ups and floorplans, AV needs, timelines, etc.
• Creates innovative set-ups, menus, and functions for groups.
• Ensures successful events, exceeding client needs and company profitability guidelines.
• Plans and executes all in-house events and assists in off-site events as needed.
• Overall Knowledge of product/services
  • Answers questions from clients confidently
  • Sells items and services that we offer and are able to execute successfully
  • Generates creative and innovative menus while working closely with our Chef
• Coordinates with Director of MICE & Director of Food & Beverage to ensure profitable bookings.
• Evaluates each piece of catering business with Event Sales Manager to ensure business can be properly serviced.
• Assists Event Sales Manager with incoming client inquiries and develop relationships with new clients, including:
  • menu selection
  • audio visual needs
  • event space set up
  • logistics and timelines
  • special requests
• Develops strong communication with Banquet Chef and Food & Beverage team.
• Develops a preferred vendors list and maintains vendor relationships. 
• Other duties as assigned by your supervisor or manager.