Duty Manager
First impressions are everything! As a Duty Manager, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What is in it for you:

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Greet, check-in, respond to requests and settle accounts while providing exceptional service
• Take initiative to add a personalized experience
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
• Coordinate and communicate with other hotel departments as required regarding general administration and operations issues
• Provide management presence at all times by assisting with the handling of guests’ needs and complaints tactfully and efficiently

Stewarding Supervisor
Do you have a heart to serve and love being part of a team? As Chief Stewarding, you will assist in the execution of memorable Food & Beverage experiences for our guests.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
• Be a part of the winning  team of a combo hotels in Bandung, Indonesia
• Open your way to get the  talent development  opportunities in  Accorhotels in the future

What you will be doing:

• Responsible for the cleanliness and sanitizing of all surfaces
• Keeping floors and work areas clear of hazards and obstruction
• Responsible of the operation of kitchen cleaning equipment
• Prepare operating equipment provision budget for glass, silver and chinaware in coordination with breakage and theft itemized cades
• Ensure proper sanitation standards are met through maintenance of local health and sanitation codes
• Maintain contracts with vendors and supplier such as Garbage Disposal, Chemical Suppliers, Exterminator, Night Cleaning Contracts if applicable, and arranges special cleaning schedule when applicable

Front Office Manager
First impressions are everything! As a Front Office Manager, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What is in it for you:

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Develop, conduct maintain all  training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business.

• Work closely with the Hotel Manager / General Manager in establishing and monitoring policies and guidelines in operation.

1. Menjual dan menawarkan barang yang dijual perusahaan
2. Membangun relasi dengan pelanggan dan mitra bisnis perusahaan
3. Memasarkan produk branding perusahaan
4. Memperluas area pemasaran
5. Mencari pelanggan baru
6. Mengoperasikan akun marketplace

Responsibilities:

The role of the Operation Assistant for Online Channel is to process all transactions related to the online channels in a smooth and timely manner.

Customer Email

• Conduct follow-ups on customer emails based on tickets assigned by the Customer Care Team. Responses to clients should be exclusively managed by the Customer Care Team.

Sales Orders

• Allocate client orders based on stock availability in the fulfillment centers in Bali and the USA, and issue instructions to our third-party logistics team in the USA.
• Execute order processing tasks, including picking, packing, and shipping orders in Bali.
• Provide comprehensive lists of both Bali and OIA orders and upload the latter to FileZilla.
• Ensure daily updates of fulfillment statuses in Shopify, referencing the acknowledgment list from OIA.
• Initiate the Export Custom Declaration process.

Export Documents

• Facilitate PEB requests by creating, combining, and compiling necessary documentation.
• Generate labels for dispatching export documents to DHL Jakarta.
• Prepare and submit daily reports detailing shipment lists and PEB documents to DHL.
• Summarize PEB and OIA Orders separately for comprehensive records.

Returns

• Perform daily checks on the return receiving report.
• Process refunds efficiently and accurately within Shopify.

General

• Execute any additional duties and special assignments as required or directed.