• Assists Housekeeping Manager in daily operation, and supervise Room Attendant/Public Area/Linen Attendant.
• Manages schedule and carry out periodical cleaning programs.
• Monitors and check team's work results to ensure no linen or equipments are abused or out of stock.
• Manages guest’s complaints and needs promptly.
• Refers any defects/damage to furniture, fitting, and equipment to Engineering Department promptly.

• Build and maintain strong relationships with corporate clients, travel agencies, and MICE (Meetings, Incentives, Conferences, Exhibitions) companies.
• Identify new business opportunities and develop strategies to increase hotel revenue, including room sales, meeting packages, events, and catering services.
• Assist in the creation and implementation of sales plans, ensuring alignment with hotel goals and market trends.
• Meet or exceed individual sales targets as set by the management.
• Maintain accurate records of sales activities, client interactions, and contract negotiations in the CRM system.
• Prepare reports and forecasts as required by management.

• Work closely with the Brand Manager to design and refresh the guideline for Regional Brands applicable for advertising, signage, and products
• Design and create visually appealing graphics, illustrations, and layouts for various marketing materials, including brochures, flyers, social media posts, website banners, and other promotional materials
• Develop and maintain a consistent brand identity across all marketing and communication channels, ensuring adherence to brand guidelines.
• Assume other duties or responsibilities as designated by management.

• Maintain Cleanliness Guest Room & Hotel Area
• Give Excellent Service to the Guest
• maintain guest satisfaction

• Handling FB Product operation
• Maintain Cleanliness of Kitchen Area
• Prepare Food Production for All day Dining Restaurant
• Give Excellent Service to the Guest

Deskripsi Pekerjaan:

- Melakukan survei/wawancara secara langsung (tatap muka)

- Mengukur kesadaran dan pemahaman masyarakat dalam berinteraksi dengan pasar.

• Build and maintain strong relationships with corporate clients, travel agencies, and MICE (Meetings, Incentives, Conferences, Exhibitions) companies.
• Identify new business opportunities and develop strategies to increase hotel revenue, including room sales, meeting packages, events, and catering services.
• Assist in the creation and implementation of sales plans, ensuring alignment with hotel goals and market trends.
• Meet or exceed individual sales targets as set by the management.
• Maintain accurate records of sales activities, client interactions, and contract negotiations in the CRM system.
• Prepare reports and forecasts as required by management.

Deskripsi Pekerjaan

• Mencatat, merekap, dan menyimpan reagent dengan sistem pengkodean dan pengaturan sesuai kriteria. Menyiapkan dan mendistribusikan reagent yang diminta oleh laboratorium.
• Membuat laporan tentang stok reagent yang mencapai batas minimum dan melaporkan kondisi bahaya, metode kerja tidak aman, serta kecelakaan kepada atasan.
• Mengikuti prosedur kerja perusahaan, ketentuan pengendalian risiko, serta pelatihan keselamatan untuk memastikan pekerjaan dilakukan secara aman dan sesuai standar K3.
• Memastikan penggunaan alat pelindung diri (APD) sesuai ketentuan perusahaan, melaporkan kondisi APD yang tidak layak pakai, dan meminta penggantian jika diperlukan.
• Menjalankan dan mematuhi standar ISO/IEC 17025 dalam semua kegiatan operasional laboratorium.

• Melakukan pemeriksaan baik secara harian terhadap Divisi Marketing, Collection maupun Operation di cabang guna memastikan bahwa semua transaksi/kegiatan telah dilakukan dengan benar guna mencegah terjadinya penyimpangan/ penyelewengan serta dipatuhinya kebajikan manajemen.
• Melakukan survey kepada nasabah terkait dengan prosedur kerja yang sudah dilakukan Divisi Marketing, Collection, dan Operation

• Memonitor dan bertanggungjawab atas kelancaran kegiatan yang Building & Maintenance.
• Memastikan kelayakan bangunan, baik head office maupun kantor cabang/regional/pool.
• Memastikan pengadministrasian terhadap hal-hal yang terkait dengan pemeliharaan bangunan kantor dan yang berhubungan dengan building dan ME maupun jaringan data/telp.

'- Review arrival list to welcome the guest

-Greats guest upon arrival with warm welcome and personalize service

- Ensure to Be aware of Resort daily Activity

- Ensure to Be aware of Resort daily Activity

-Assist in other villas or areas as requested by Manager

 - Control Inventory for all items in the Guest room, Living Areas such as glassware & flatware

'- Communicate effectively both verbally and in writing to provide clear direction to team members, observing performance and encouraging improvement.  

-Interview, select, train, supervise, evaluate, counsel, and administer disciplinary procedures for Front Office team members.  

- Monitor lobby traffic and assign team members as required. 

- Review VIP reservations and ensure the proper handling of VIPs and groups, administering amenity orders, and managing incoming guests.  

- Update the system by inputting inventory and non-inventory groups, monitoring special reservation handling requests and oversee rate changes for in-house guests. 

- Plan, prepare and implement high quality food and beverage products, and set-ups in all areas in the restaurant. 

-Work seamlessly with recipes, standards and plating guides. 

- Maintain all HACCP aspects within the hotel operation.  

- Use appropriately all equipment, tools and machines. 

- Focus on constant improvement of training manuals and SOPs. 

• Melakukan follow up database nasabah.
• Menawarkan produk MPL & all produk.
• Membantu pelayanan nasabah terkait angsuran.
• Membantu proses pecarian nasabah baru.

• Menawarkan produk-produk Perusahaan kepada Existing maupun New Costumer.
• Mendapatkan order dari Channel Distribution, melakukan initial data, melakukan verifikasi dan melengkapi dokumen costumer dan aplikasi kredit.
• Memonitor progress aplikasi dan menginformasikan keputusan kredit kepada dealer dan costumer.
• Menginformasikan tanggal jatuh tempo, lokasi pembayaran dan hal-hal lain yang perlu diketahui konsumen.

• Melakukan follow up order yang dikirimkan agent telecenter ke team cabang Adira 
• Melakukan reporting dan mengolah data

1. Melakukan riset dan penelitian

2. Merencanakan fitur dalam aplikasi

3. Design thinking

4. Membuat prototipe

• Bertanggung jawab terhadap timeline proyek manajemen dashboard
• Menjadi talent konten media sosial korporat
• Menganalisa masalah dan fungsi di dalam website korporat
• Bertanggung jawab atas email dan Whatsapp blast

Melakukan proses analisis dan verifikasi terhadap kelayakan/kualitas calon Customer dari proses screening pertama dan memberikan rekomendasi approval kepada Komite Kredit

Jobdesc:

• Reception Desk
• Maintain car reservation
• Maintain invoice (collect and submission), Maintain office supplies
• Maintain reimbursement for claim, Summary drivers and OB's attendance 
• Prepare Niguri Stock Office Supplies
• Prepare Purchase Orders 
• Prepare Parking Sticker Renewal 
• Prepare SPK Asset and Rental Issue Purchase Order to Vendor Prepare payment request
• Hotel Reservation 
• Document Filing

- Responding promptly to customer inquiries

- Communicating with customer

- Acknowledging and resolving customer complaints

- Ensure customer satisfaction levels are always on target

•       To do mis-en-place

•       To maintain cleanliness and hygiene

•       To pick up stores, arrange food and ingredients in the Standart procedure

•       To Cook and present as per the standard recipes

•       Effective utilization of raw materials

•       Control wastage

•       To do mis-en-place

•       To maintain cleanliness and hygiene

•       To pick up stores, arrange food and ingredients in the Standart procedure

•       To Cook and present as per the standard recipes

•       Effective utilization of raw materials

•       Control wastage

• Take food and drink orders from customers accurately and with a positive attitude.

• Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.

• Engage with customers in a friendly manner.

• Knowledge of the menu, with the ability to make suggestions.

• Ensure tables are enjoying their meals and take action to correct any problems.

• Collect payments from tables.

• Prepare checks that itemize and total meal costs and sales taxes.

• Help food preparation staff when necessary.

•       Ismaya Lifestyle Card : Card SOP's, Benefits of various cards, Policies relating to staff use of cards, Ismaya app, New member

•       ENT / DM Polices & Procdures : ENT Categories, Understanding the physical application of SOP's in store, Actions for abuse 

• Operate utility equipment
• Doing coordination/ report with leaders