Reservation Agent

As a five-star Hotel Reservation Agent, you will be responsible for ensuring a seamless and exceptional guest experience by handling reservations, inquiries, and requests with the highest level of professionalism and customer service. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced and dynamic environment.

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Reservation Management: Receive and process hotel reservations via phone, email, or online platforms. Ensure accuracy in guest information, stay details, and special requests. Utilize the hotel's reservation system to manage bookings efficiently.

• Customer Service: Provide personalized assistance to guests, addressing inquiries, and resolving concerns promptly. Offer information about hotel services, amenities, and policies to enhance the guest experience. Handle guest feedback and communicate effectively with other hotel departments to address guest needs.

• Sales and Upselling: Promote additional services, upgrades, and amenities to maximize revenue. Recognize opportunities to upsell and contribute to achieving sales targets.

• Communication: Maintain clear and professional communication with guests, colleagues, and other departments. Coordinate with housekeeping, front desk, and other relevant teams to ensure smooth check-ins and check-outs.

• Administrative Tasks: Keep accurate records of reservations, cancellations, and no-shows. Generate reports as needed for management and other departments. Stay informed about current promotions, packages, and discounts.

• Problem Resolution: Address and resolve any issues related to reservations, ensuring guest satisfaction.Collaborate with other staff members to find solutions to challenges that may arise.

Front Desk Agent (Reception Agent)

First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. Japanese-speaking ability is a plus point!

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Greet, check-in/check-out, respond to requests and settle accounts while providing exceptional service.
• Take initiative to add a personalized experience.
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling.

Food & Beverage Sales Executive

Are you passionate in food & beverage and have a strong sales skill? This role would be the perfect fit for you. The Food & Beverage Sales Executive provides revenue contribution and administrative support to the overall department. With seven restaurants, bars and lounge available, the person needs to be comfortable with fast pace environment, busy sales and reservations, have strong interpersonal skills to handle sales and reservation duties.

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Proactively looking for business through telemarketing and sales calls.
• Act as a main resource for FB reservation agents needing assistance technically or with regards to achieving customer satisfaction.
• Responds to all guest reservation request and executes prompt, courteous and accurate guest service at all times.
• Fully knowledgeable about F&B Outlets, rates, promotions, programs, hotel facilities and services
• Understand and enforce hotel and company credit policies and ensure proper billing instructions, routing instructions and payment methods are applied to the reservations.
• Monitor all Tentative / Provisional / Waitlisted bookings entered on the system and follow up done for deposits / guarantee.
• Handling site visit from the guest.
• Draft and types correspondence, booking contracts, quotations, letter of confirmation, thank you letter for the guest.

Restaurant Manager (VIEW)

As a Restaurant Manager of VIEW, you will be responsible for overseeing the daily operations and ensuring the success of a high-end dining establishment. Your primary focus will be on delivering an exceptional dining experience, managing a team of skilled professionals, and maintaining the restaurant's reputation for excellence.

Employment will be under local contract. Open for Indonesian citizens only. 

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Ensures guests are well looked after, from the moment they arrive to the time they leave.
• Enquires whether guests are satisfied throughout the meal.
• Offers attentive service to guests, adapting to any constraint.
• Establishes good relations with guests, offering advice and fostering customer loyalty.
• Promotes the F&B offer under his/her responsibility.
• Organizes the work for the team, including the need to multi-skill in employees' job requirements.
• Ensures the point of sale is prepared to a high standard.
• Takes the global level of activity into account when managing the flow of guests, placement at tables and reservations.
• Ensures the equipment used remains in good condition.
• Develop and manage the restaurant's budget, including revenue and expenses.
• Control costs, such as food and labor costs, to maximize profitability.
• Prepare and analyze financial reports, such as profit and loss statements.
• Implement pricing strategies and promotions to increase sales.

Our client is a global transportation and logistics company.

We are looking for an experienced Head of HR for their growing team in Indonesia.

Job Requirements

• Formulates and implements HR strategies, policies, and procedures
• Plans business objectives and leads teams to achieve goals and efficiency
• Prepares regulations and budgets, and recommends new projects to the managing director
• Audits HR records and evaluates technology for data management improvement
• Manages compensation, benefits, and payroll compliance
• Implements performance management system and evaluates employee performance
• Identifies training needs, develops programs, and monitors effectiveness
• Implements recruitment strategies, career management system and succession plans
• Ensures compliance with termination procedures and conducts exit interviews
• Communicates company values, evaluates employee satisfaction, and handles grievances
• Administers labor relations policies negotiate union contracts and manage benefits

Candidate Requirements

• Extensive experience in strategic HR management in a blue-collar work environment with unions
• Strong analytical and problem-solving abilities
• Data-driven decision-making and utilization of HR metrics
• High ethical standards and commitment to confidentiality
• Strong knowledge of HR principles, practices, and regulations
• Advanced level in English
• Ability to develop and implement HR strategies aligned with organizational goals
• Experience in creating an employee-oriented, high-performance culture
• Success in driving HR initiatives to support business growth
• Comprehensive understanding of all HR functions
• Up-to-date knowledge of HR best practices and legal compliance
• Familiarity with HR technology systems
• Strong interpersonal and communication skills
• Ability to interact with stakeholders at all levels
• Proven ability to build positive relationships and represent the organization professionally
• Knowledge of legal and regulatory requirements related to HR practices

• Supporting business unit in preparation and execution of new projects.
• Assisting communication with Original Equipment Manufacturer (OEM)
  customer for new projects and series.
• Support sales report analysis for B2B after-sales activity.
• Perform other administrative duties as required.

Line of Service Assurance Industry/Sector Not Applicable Specialism Assurance Management Level Intern/Trainee Job Description & Summary A career within External Audit services, will provide you with the opportunity to provide a range of Assurance services and business advice to a variety of clients from small, fast growing clients to large entities. Our clients are often well known brands and many have broad international reach. We focus on using the latest technology to reduce the level of manual testing ensuring you'll focus on the most valuable areas of client service and on enhancing corporate governance and the reliability of our clients' information. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As an Intern / Trainee, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: - Learn about how PwC works as a business and adds value to clients. - Think broadly and ask questions about data, facts and other information. - Use tools, techniques and firm standard methodologies to support research, analysis and problem solving. - Produce high quality work which adheres to the relevant professional standards. - Keep up-to-date with technical developments for business area. - Communicate confidently in a clear, concise and articulate manner - verbally and in written form. - Embrace diverse perspectives and welcome opposing and conflicting ideas. - Uphold the firm's code of ethics and business conduct. Requirements: Final year students (S1) majoring in Accounting/Information Systems/Information Technology (IT) from reputable universities with no classes left to attendHave a minimum 3.00 GPA out of 4.00Proficient in English, both written and spokenOnboarding schedule: - For Accounting: end of December 2023 or January 2024 for three months period - For Digital Audit (IT): November 2023 (for three months period) Working arrangements: Hybrid (willing to come to the office or to client's premises when needed) Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred: Bachelor Degree - Accounting Certifications (if blank, certifications not specified) Required Skills Optional Skills Desired Languages (If blank, desired languages not specified) Travel Requirements Up to 40% Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date

What's Campaign? Campaign is an Indonesia-based social startup that connects individuals, social organizations, donors, and sponsors who care about social issues. Our platform enables social actions in support of social organizations to unlock donations from sponsors and donors. Campaign #ForABetterWorld Nusantara Internship Program 2024 Position: Full time Interns Length: 4 months Paid Internship Compensation: Competitive based on Jakarta rates We are looking for highly motivated interns who are ready to be part of an award-winning team working on the Best App for Good 2021 by Google Play Indonesia! As an intern at Campaign #ForABetterWorld, you will have the opportunity to experience our company culture, expand your network and build skills to develop your expertise. This is a full time learning experience where you won't just be shadowing others-you'll be in the mix right from the start. We are also a full remote company so please feel free to apply no matter where you are located. Competitive compensation provided as well. Finance and Accounting Intern Job Description Provide general accounting informationProvide support for budgeting and fund submission processCoordination with related departments for fund submissions processPrepare expense reportsPresent data-driven recommendations to finance teamReconciling the company's bank statementsAssist in the posting of daily journal entries and bookkeeping ledgersHelp with preparation of the periodical financial reports Requirements Finance or accounting major, (Fresh graduates/university students welcomedMinimum GPA of 3.00Able to commit 30 of working hours per-weekHave strong organization and time management skills with the ability to work without distractionMust have completed introductory accounting courses and have a basic understanding of financial principlesStrong verbal and written communication skillsHigh level of efficiency, accuracy, and responsibilityHighly motivated with a desire to learnProficient in Microsoft Excel and SpreadsheetHave experience using accounting applicationsHave a great interpersonal and communication skillExtremely detail-orientedWilling to work on weekend or overtime if there is an offline eventComplete at least 3 challenges in our Campaign #ForABetterWorld Apps *Only candidates passed CV Screening phased will be contacted More updated available positions heads out to IG @campaign_id Twitter @campaign_id

Financial Responsibilities  :

• Membuat rencana aktivitas penjualan berdasarkan target yang ditetapkan, menentukan prioritas yang harus dicapai dalam jangka pendek maupun jangka panjang sehingga rencana kerja tersosialisasi dengan baik.
• Memastikan penguasaan dan pemahaman mendalam atas produk-produk yang dikeluarkan perusahaan, maupun produk-produk investasi dan relevansinya dengan kebutuhan pasar 

 

Operational Responsibilities :

• Mematuhi prosedur dan peraturan internal maupun eksternal dalam hal : KYC, Compliance, Certification, Audit.

 

Service Responsibilities :

• Memastikan pelaksanaan  pelayanan kepada nasabah untuk memastikan kepatuhan terhadap standar perusahaan dalam meningkatkan kualitas kepuasan nasabah
• Memastikan tingkat kepuasan nasabah atas layanan finansial yang diberikan, demi membangun hubungan baik dengan nasabah preferred existing maupun baru

Memastikan seluruh keluhan/complaint nasabah terselesaikan dengan baik, serta memastikan penyelesaian dilakukan tepat waktu dan memenuhi kebutuhan nasabah dengan tetap memperhatikan ketentuan yang berlaku di CIMB Niaga.

• Source candidates from multiple channels and make recommendation for new channels
• Manage candidate source to ensure a continuous stream of candidates
• Shortlist candidates and select the best from our pool of applicants
• Identify great talents for potential needs in the company
• Interview candidate for culture-fit selection process
• Keep track and prepare reports of open positions, hiring funnel, turnover rate, and headcount requisition from hiring managers
• Stay abreast of relevant news in the tech industry and talent market competitive landscape
• Participate in a variety of HR projects