• Melakukan penerimaan & pengembalian kendaraan kepada customer yang melakukan service
• Melakukan pemeriksaan pada kendaraan customer sebelum dan setelah proses service
• Memberikan penjelasan dan saran teknis kepada customer terkait service yang dilakukan serta saran sevice selanjutnya
• Memberikan penjelasan teknis kepada customer apabila terdapat informasi yang perlu diketahui terkait perubahan waktu pekerjaan, penambahan kebutuhan parts, maupun perubahan biaya
• Melakukan follow up hasil perbaikan yang telah dilakukan serta mengedukasi pentingnya melakukan perbaikan secara rutin

Sesuai dengan Job Deskripsi Pekerjaan

Sebagai Sales Engineer yang akan bekerja di Kawan Lama Group di bawah PT. Kawan Lama Solusi di Kota Banyuwangi, Anda akan menggabungkan pengetahuan teknis dengan keterampilan penjualan. Tidak hanya memenuhi target penjualan, akan membantu customer (perusahaan, lembaga atau institusi) untuk mendapatkan solusi teknis dari produk-produk teknik yang dimiliki Kawan Lama Group.

MELAKUKAN PERAWATAN PADA PERALATAN/ASET PERUSAHAAN, ALAT KELISTRIKAN, TELEPON, FORKLIFT, HAND PALLET UNTUK MENDUKUNG OPERASIONAL PERUSAHAAN

• Melakukan Pemeliharaan Gedung Bagian Dalam
• Melakukan Pemeliharaan Gedung Bagian Luar
• Melakukan Pemeliharaan Toilet
• Melakukan Pemeliharaan dan Perawatan Taman

Who are we looking for?

• We are looking for a person who is responsible for all Monitoring, Repair and Preventive Maintenance of operations equipment in the property. Helping Team to carry out the repair or preventive maintenance of all equipment in the property, act as a team leader among the technician, give instruction or guidance to execute the job.
• Responsibilities include:
• Take immediate action for all out of order / not functions equipment which effect to the operations or affect the member comfort even if it is needed longer hours to fix until done.
• In charge of maintaining all equipment in the property, take daily, weekly and monthly check of all equipment.
• Monitor all works carried out by outside contractors such as maintenance contracts or new works / upgrading.
• Give training for sharing knowledge to technicians in order to carry out the job effectively and efficiently.
• To operate and maintain all mechanic and electric system which consist of welding, fire alarm system (if any), refrigerator, plumbing, air conditioning, other machines, kitchen equipment, structural, electronic, sound equipment, etc and other maintenance work necessary to maintain the property in an optimum and efficient condition. Also, ensure the safety and comfort of the members and employees.
• Responsible for repair and maintain of all mechanical and electrical equipment and minor installations.
• Completes jobs as per job cards for the Preventive Maintenance Program.
• Assist in all general works of the department as required.
• Job Requirements:
• Understand english (speaking & writing) are preferred
• Graduates Diploma in technical or minimum from technical senior high school with minimum of one year of experience in similar position.
• Maximum 38 years old
• Good personality, mature and a team player as well as work under pressure important to be the technician to engineering.
• Must be able to be part of a team work, analyze problems, and take decision to fix the problems, in order to smooth the property operations.
• Self motivated, good analytical skill, be able to conduct prompt decision making and take a quick solution.
• Applicants for this position should be Indonesian nationality and able to relocate/live in Bali.

• Melakukan Preventive, Predictive, dan Corrective peralatan Instrument dan Automation di Finishing Area
• Mampu melakukan modifikasi program PLC
• Melakukan Trouble shooting peralatan Instrumentasi seperti Pneumatic, Hydraulic dan Electronical devices.

Sales Engineer, atau yang sering disingkat SE, adalah profesi yang memadukan keahlian teknis dan kemampuan penjualan. Berperan sebagai jembatan antara tim penjualan dan pelanggan, memastikan kelancaran proses penjualan produk atau layanan yang bersifat teknis dan kompleks.

Mendorong pertumbuhan bisnis dengan memahami kebutuhan pelanggan, Memadukan pengetahuan teknis dan kemampuan penjualan memberikan solusi teknis, dan secara efektif mengartikulasikan nilai produk atau layanan, berperan sebagai jembatan antara tim penjualan dan pelanggan, memastikan kelancaran proses penjualan produk atau layanan yang bersifat teknis dan kompleks.

We are seeking a customer-oriented service representative to act as a liaison, provide product/services information, and resolve any emerging problems that our customers might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.

1. Use of ServiceNow tool to manage and handle all IT issues, incidents, problems, and requests from users. 

2. Adherence to SLAs and defined KPIs. Follow ITIL framework to manage IT Support services. 

3. Maintain customer interactions. 

4. Collaborate with 3rd party service providers to guarantee operations service quality. 

5. Continuous improvements in the IT operation. 

6. Ensure the incident, change management and problem management are correctly applied, activate third parties when needed. 

7. A key player in the relationship between Infrastructure & OT and Applications teams and usually are part of a regional Service Delivery team. 

8. Transitioning knowledge from build to run. 

9. Participate and deploy local, regional, and global projects. 

10. Alignment and compliance with LDC regional/global standards. 

11. Adhere to LDC cybersecurity framework, policies and procedures to protect the critical infrastructure against cybersecurity threats. 

•Pendidikan Min. S1 (Diutamakan Teknik Komputer)

•Memiliki pemahaman yang baik dalam Administrasi server Window

•Memiliki Pemahaman dalam Pemrograman Wonderware Intouch

•Memiliki pengetahuan yang mendalam tentang bahasa C++: logika pemrograman, struktur data array, dan konsep OOP (pemrograman berorientasi objek), pengkodean program C#, intouch

•Administrasi, bahasa server SQL

• Prepare drawing (calculation sheet and hose) for domestic market and Malaysia market
• Prepare and check drawings (fitting, ancillary, others related to product) for domestic market and Malaysia market.
• Prepare document for design and development of hose product (planning, input, output, review, verification, validation)
• Review contract content, prepare inquiry letter for making procedure and prepare making procedure 
• Prepare and check travel card of every MH order
• Prepare travel card package (BOM, actual material cost)
• Prepare drawing list, Inspection Test Plan (ITP) and another document for customer  
• Prepare procedure related to specification, technical and process of the product and make sure in line with actual production
• Investigate the nonconformity (NN) and prepare the corrective action and preventive action to solve a problem
• Research and conduct trial to new part, new material for improvement and cost down, and coordinate with related section 

Key Responsibilities:

• Oversee management of private cloud and open-source technology services
• Ensure projects are delivered on time and within budget
• Manage client relationships and ensure customer satisfaction
• Lead and manage a team of cloud engineers and support staff
• Develop and manage project plans.

Ruang Lingkup Pekerjaan:

• Bekerja onsite dengan penjadwalan shift (L0/L1)
• Bertugas sebagai application support helpdesk dan operator aplikasi (L0)
• Melakukan koordinasi dengan IT engineer lainnya (L0/L1)
• Melakukan monitoring sistem dan troubleshoot (L1)

I&C Engineer Responsible for monitoring and supervise I&C works such as preparation works through full installation including erection tests and through pre-commissioning stage and activities.

1. MAINTAIN AN ORGANIZED INVENTORY OF FACILITY-RELATED SUPPLIES.

2. MAINTAIN ACCURATE RECORDS OF MAINTENANCE ACTIVITIES, REPAIRS, AND INSPECTIONS.

3. CONDUCT ROUTINE INSPECTIONS AND PREVENTIVE MAINTENANCE ON FACILITY EQUIPMENT, INCLUDING HVAC SYSTEMS, ELECTRICAL SYSTEMS, PLUMBING, AND OTHER MECHANICAL SYSTEMS.

4. PERFORM REPAIRS OR COORDINATE WITH EXTERNAL VENDORS FOR MORE COMPLEX EQUIPMENT ISSUES.

5. MONITOR AND ADDRESS ISSUES RELATED TO THE BUILDING PHYSICAL STRUCTURE, SUCH AS ROOFING, FLOORING.

6. OVERSEE AND MAINTAIN UTILITIES SUCH AS WATER, GAS, AND ELECTRICITY TO ENSURE PROPER FUNCTIONING.

7. RESPOND TO AND ADDRESS ANY DISRUPTIONS OR FAILURES IN UTILITY SERVICES.

8. CONDUCT REGULAR SAFETY INSPECTIONS AND ADDRESS POTENTIAL HAZARDS.

9. RESPOND TO EMERGENCY SITUATIONS, SUCH AS POWER OUTAGES, EQUIPMENT FAILURES, OR OTHER CRITICAL INCIDENTS.

10. COMMUNICATE WITH OTHER DEPARTMENTS OR TEAMS TO UNDERSTAND THEIR FACILITY-RELATED NEEDS.

Manage and lead a team in execution of routine inspections, rectification of general buildings defects and ad-hoc maintenance repairs. ·    

Conduct facilities assessment and suggest recommendations for upgrading works. ·    

Ensure high standard of work and strict adherence to EHS policy ·    

Responsible for the management of facilities, mechanical and electrical services, and non-clinical equipment

Responsible for the management of the constructions of new building and maintenance of existing structures    

Monitor and investigate feedbacks and implement appropriate mitigating measures. ·    

Conduct environmental audit and proactively highlight any potential issues. ·    

Other relevant duties as assigned.

- Membantu proses loading dan unloading unit DT 

- Mengarahkan unit DT selama proses perpindahan dari tempat loading dan unloading

- Membantu perawatan unit DT

- Membantu proses loading dan unloading unit SCT 

- Mengarahkan unit SCT selama proses perpindahan dari tempat loading dan unloading

- Membantu perawatan unit SCT

Sebagai Sales Engineer Heavy Equipment di PT. Kasana Teknindo Gemilang, Anda akan bertanggung jawab untuk mengidentifikasi, mengembangkan, dan memelihara hubungan dengan pelanggan potensial dan yang sudah ada dalam industri alat berat. Anda akan memberikan solusi teknis yang sesuai dengan kebutuhan pelanggan, serta mengelola seluruh proses penjualan mulai dari prospek hingga penutupan transaksi.

Tanggung Jawab Utama:

• Mengidentifikasi peluang pasar dan mengembangkan strategi untuk mencapai target penjualan.
• Menjalin dan memelihara hubungan baik dengan pelanggan untuk memastikan kepuasan dan loyalitas pelanggan.
• Melakukan presentasi produk dan memberikan konsultasi teknis kepada pelanggan.
• Menyusun dan mengajukan penawaran penjualan, negosiasi harga, dan menutup transaksi penjualan.
• Bekerjasama dengan tim teknis untuk memastikan produk yang dijual sesuai dengan kebutuhan pelanggan.
• Memantau perkembangan pasar dan menganalisis tren untuk mengidentifikasi peluang baru.

Qualification:

• Laki - laki, maksimal 45 tahun
• Minimal D3
• Sehat jasmani dan rohani
• Memiliki pengetahuan dibidang listrik, mesin, plumbing (MEP), sipil
• Serius kerja dan mau belajar
• Mandiri, bertanggungjawab, memiliki jiwa pemimpin, jujur, terbuka, teliti
• Bisa mengoperasikan komputer
• Bisa membaca Scematic Drawing dan Single Line Diagram
• Bisa Membuat Layout Gambar (2D & 3D)
• Megerti Trouble shooting bidang Mechanical/Electrical
• Berpengalaman dibidangnya minimal 2 tahun

Receptionist, Front Office

• Membuat planning pekerjaan di lapangan sesuai instruksi dari user agar pekerjaan dapat diselesaikan sesuai jadwal (tepat waktu),
• Memastikan hasil pekerjaan dari tim sesuai dengan standar dan aman untuk digunakan,
• Memantau perbaikan mesin-mesin di bidang mekanik,
• Mengatur dan memeriksa seluruh kegiatan pencegahan kerusakan (maintenance) pada mesing-mesin produksi yang disesuaikan dengan petunjuk kerja dan pelaksanaan maintenance,
• Mengatur dan memeriksa permohonan permintaan pembuatan dan perbaikan terhadap seluruh fasilitas pabrik yang sesuai dengan petunjuk kerja penanganan masalah fasilitas pabrik,
• Memastikan pemasangan mesin/peralatan dan fasilitas baru di bidang mekanik berjalan dengan baik,
• Memastikan pemeliharaan mesin dan fasilitas pabrik di bidang mekanik terlaksana sesuai jadwal,
• Menyediakan suku cadang/bahan baku dan peralatan kerja teknik,
• Memonitor perbaikan/pemasangan terhadap mesin dan fasilitas pabrik.

• Melakukan perencanaan dan pelaksanaan pengelolaan inventory
• Melakukan replenishment dan distribusi Fluid Connectors Group (FCG)
• Menjaga On-Time dan In-Full, Days of Inventory, dan readyness support FCG setiap masing-masing customer