PT. Binayasa Putrabatara adalah perusahaan yang bergerak di bidang manajemen gedung, jasa konstruksi, dan pengadaan properti. Kami berkomitmen untuk memberikan layanan berkualitas tinggi dalam pemeliharaan dan pengelolaan properti, dengan fokus pada standar operasional yang profesional dan efisien.

Tanggung Jawab Pekerjaan :

– Melakukan perbaikan dan pemeliharaan sistem mekanikal, elektrikal, sipil, plumbing, serta AC di gedung.

– Menjaga dan merawat aset fisik gedung agar tetap berfungsi dengan baik dan sesuai standar keselamatan.

– Penempatan di Kantor Cabang Syariah Medan

Keahlian :

– Mampu melaksanakan tugas sesuai dengan standar operasional prosedur yang telah ditetapkan oleh perusahaan.

– Memahami teknik dasar mekanikal, elektrikal, plumbing, serta pemeliharaan infrastruktur gedung lainnya.

PT. Binayasa Putrabatara adalah perusahaan yang bergerak di bidang manajemen gedung, jasa konstruksi, dan pengadaan properti. Kami berkomitmen untuk memberikan layanan berkualitas tinggi dalam pemeliharaan dan pengelolaan properti, dengan fokus pada standar operasional yang profesional dan efisien.

Tanggung Jawab Pekerjaan :

– Melakukan perbaikan dan pemeliharaan sistem mekanikal, elektrikal, sipil, plumbing, serta AC di gedung.

– Menjaga dan merawat aset fisik gedung agar tetap berfungsi dengan baik dan sesuai standar keselamatan.

– Penempatan di Unit Cabang Balikpapan

Keahlian :

– Mampu melaksanakan tugas sesuai dengan standar operasional prosedur yang telah ditetapkan oleh perusahaan.

– Memahami teknik dasar mekanikal, elektrikal, plumbing, serta pemeliharaan infrastruktur gedung lainnya.

This position is responsible for planning, organizing, scheduling and managing daily maintenance operations and activities in assigned area.

Essential Functions:

• In coordination with Rig Manager and Maintenance personnel, arrange for availability of equipment planned maintenance.
• Directly involved in planning, developing and implementing modifications, capital repairs and improvements, recommending specifications and managing schedules for maintenance and maintenance contracts.
• Interact professionally and maintain effective working relationships with the management team to effectively meet departmental objectives.
• Coordinate activities with other rigs, programs and departments, including scheduling, coordinating and inspecting work performed by contractors.
• Respond to emergencies as requested and coordinate activities to utilize resources to affect repairs in the most expedient and cost effective manner.
• Monitor and report proper completion of al required data input including actual labor hours, comments, parts and supplies used in completing the Work Order.
• Assure conformance to all requirements of the Maintenance Management System including proper and timely completion of all work orders, unscheduled maintenance reports, failure analysis, root cause analysis and preventive measures.
• Participate in selecting third party facilities and repair services from approved vendor list as required in the region, based on Company requirements and regulatory standards.
• Write applicable maintenance procedures that promote defect-free maintenance work quality.
• Able and competent in root cause failure analysis leadership and investigations.
• Apply good stores management practices and parts management to ensure parts and equipment retain full reliability while stored.
• Schedule maintenance work into operations plan.
• Continually improving planning, scheduling, purchasing, stores, data management and job reporting systems to increase planning effectiveness and efficiency.
• Collaborate with maintenance supervision to schedule manpower and resources for the most effective production and maintenance outcomes.
• Ensure third party contractor’s work meets the quality, cost and safety standards required by the Company.
• Ensure key performance indicators are captured and reported for equipment reliability, maintenance department performance and planning and scheduling business flow process.
• Ensure that proper safety practices are followed in accordance with state and/or federal regulations and the Company’s HSE program.
• Abide by all Company policies and procedures.
• Other duties and special projects as assigned.
• Ensure that personal behaviors and work practices are in line with Company safety standards.
• Responsible for safety of self and others in the vicinity to include, but not limited to, employees, vendors and guests.
• Provide visible leadership engagement, be aware of housekeeping and take additional safety precautions to ensure no one is put at risk.
• Do not take short cuts or unnecessary risks and actively work with others to ensure they take due care and do not put themselves or others at risk.
• Ensure all incidents are reported and appropriately investigated in accordance with Company procedure.
• As needed, seek advice from HSE representative.

The Maintenance Supervisor is responsible to ensure that all maintenance and repairs of equipment are performed in a safe and efficient manner. The position is responsible for all drilling equipment pertaining to the drilling of the well. The position supervises onsite maintenance personnel to ensure that proper planning and scheduling of pre-determined maintenance is completed accordingly, including the availability of required parts.

Essential Functions:

• Provide visible leadership with a Total Ownership attitude.
• Enforce, clarify, and follow Company policies, standards, and procedures while promoting operational excellence through procedural discipline.
• Delegate work effectively with a clear definition of requirements and expectations while ensuring the safety of those working under direct supervision.
• Coordinates with Rig Superintendent and Preventative Maintenance Coordinator on the maintenance, repair and refurbishment of equipment.
• Create applicable maintenance procedures that promote defect-free maintenance work quality.
• Responsible for reviewing, evaluating and maintaining maintenance schedules for equipment.
• Foresee potential equipment malfunctions or failures and performs required repairs, adjustments or modification to resolve the problem.
• Enters maintenance and repair data into a Maintenance management system (MMS)
• Provide onsite assistance and guidance to maintenance personnel with trouble shooting issues and repair.
• Monitor oil sample results and ensure recommendations are implemented onsite and reported accordingly.
• Track non-destructive testing and major maintenance to be performed at pre-determined intervals.
• Ensure third party contractor’s work meets the quality, cost and safety standards required by the company.
• Collaborate with maintenance team to schedule staffing and resources for the most effective productivity and timely completion of maintenance. Provide technical support for maintenance systems questions and problems.
• Support the HSE objective of no injuries, accidents or harm to the environment as it relates to all maintenance processes, procedures, and policies.
• Comply with platform emergency response plan or station bills during emergencies and/ or drills.
• Ensure Parker Drilling’s Competency program – Authorized to Operate (ATO) and Approved Competent Operator (ACO) are applied and followed.
• Ensure Client competency is applied and followed
• Understand LO/TO and Permit to Work procedures.
• Maintain and update asset tags for onsite equipment.
• Maintain an adequate amount of spare parts are on hand at all times.
• Read and analyze electrical/mechanical drawings, schematics and equipment manuals.
• Perform annual assessments to evaluate performance, skills, qualifications and abilities of maintenance personnel.
• Perform additional duties, responsibilities, and special projects as may be directed.

MidPlaza Holding is seeking a highly motivated MEP Engineer to join our team. In this role, you will be responsible for designing, implementing, and managing mechanical, electrical, and plumbing (MEP) systems for our construction projects. You will work closely with project managers, architects, and contractors to ensure that MEP systems meet project specifications and adhere to regulatory standards. The ideal candidate should have a strong technical background in MEP engineering, excellent problem-solving skills, and the ability to work in a collaborative environment.

Responsibilities:

• Performing fundamental calculations for MEP system requirements.
• Understanding customer needs, including budget and timeline.
• Creating design concepts for the MEP system while considering efficiency and operational reliability.
• Providing a design concept brief (Terms of Reference) to the MEP consultants.
• Developing a schedule for the completion of MEP design drawings.
• Coordinating design efforts with architects, interior designers, structural engineers, and landscape professionals.
• Providing a set of MEP design drawings to the in-house Quantity Surveyor or QS consultant as a reference for Bill of Quantities (BQ) calculations.
• Providing outline specifications for MEP equipment to the QS as a reference for vendor quotations.
• Reviewing MEP shop drawings from contractors.

• Minimum of 5 years of experience in the same field, with prior experience in consulting preferred.
• Bachelor’s degree in Mechanical/Electrical Engineering.
• The engineer must be able to identify problems and provide solutions.
• Proficient in calculations, criteria, design standards, and MEP system concepts.
• Proficient in Microsoft Office (Word, Excel, and PowerPoint) and basic AutoCAD.
• Responsible, loyal to the company, and possesses a strong desire to learn.
• Detail-oriented in performing tasks.
• Capable of communicating effectively with clients, especially in clearly explaining design concepts.
• Able to lead and motivate MEP drafters, including setting targets and expectations.
• Capable of providing solutions under pressure.
• Able to manage time effectively to meet project deadlines.
• Collaborative and maintains good relationships with coworkers.

• Receiving order from customer
• Process the order from customer though manual/VIPS/SIPS/TRIM/D2Comm
• Confirm delivery schedule to customer
• Monitoring order status on production
• Arrange delivery/shipment
• Update delivery/shipment status to customer
• Process any complain from customer relating the order process

Primary Responsibilities:

• Establish and maintain seamless co-ordination & co-operation with all departments  to ensure maximum cooperation, productivity, morale and guest service.
• Provide effective support to the team to enable them to deliver effective and efficient services.
• Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
• Motivate and develop staff to ensure smooth functioning of the department.

• Ensure that the team is trained for all safety provisions.
• Ensure optimal, cost effective use of the resources and educate the team on the same.
• Check and ensure that the temperature of cold stores, public areas etc. are maintained as per the specifications.
• Check and ensure the working condition of fire detectors, fire fighting systems, transformers, electrical systems, etc.
• Coordinate with other departments for regular servicing and testing of equipment.
• Check and ensure that proper safety measures have been adhered to and also ensure maintenance of all fire fighting equipment.
• Ensure that all the first aid kits are available for use in their proper places.
• To supervise the operations of Air-conditioning plant, boilers, pumps etc.
• Ensure that desired level of water is maintained in water storage tanks.
• Ensure correct maintenance of all equipment in conjunction with the other user departments & stay abreast of technological advances in surveillance & safety equipment.

- Min S1 from Electrical Engineering or related major

- Good in English (both speaking & writing)

- Having experience in the same field min 2 years with administrative work exposure

- Good in Microsoft Office/ Google Workspace

- Have experience in handling MV/HV Electricity

- Can work with auto CAD and read electrical drawing

- Ability to perform electricity load and capacity planning and calculation

1. Customer Support

• Respond to customer inquiries promptly and professionally via phone, email, chat, or in-person.
• Provide accurate information about products, services, and policies.
• Assist customers with placing orders, processing returns, and handling any issues related to their accounts and orders.
• Resolve customer complaints and concerns in a timely and satisfactory manner.
• Investigate and troubleshoot issues, escalating complex problems to higher-level support as needed.

1. Strategy Development

• Identify opportunities for improvement in customer service processes and systems.
• Develop and implement strategies to enhance the customer experience and streamline service operations.
• Analyze customer feedback and service metrics to inform project initiatives and decision-making.
• Ensure all interactions align with company standards and contribute to a positive customer experience.
• Ensure customer service standard operating procedures are updated and maintained

      3. Project Management

• Lead and manage customer service projects from inception to completion, including planning, execution, monitoring, and reporting.
• Develop detailed project plans, including timelines, resource allocation, and risk management strategies.
• Coordinate with cross-functional teams to ensure project objectives are met on time

     4. Collaboration:

• Share knowledge and best practices with colleagues to enhance team performance and service quality.
• Foster a collaborative environment and encourage team members to contribute ideas and solutions.

• Manage both existing sales pipeline and the development of new business opportunities ( Service Business)
• Generate new leads, identify and contact decision-makers, screen potential business opportunities, select deals in line with strategies, and facilitate pitch logistics
• Develop and implement overarching outbound sales and business development strategy, sales processes, structure, and best practices
• Take a lead role in developing new-business proposals and presentations that create and nurture opportunities and partnerships
• Support deal structure and pricing with business-value analysis, and negotiate prices for proactive bids and proposals
• Maintain and share professional knowledge through education, networking, events, and presentations
• Identify trends and customer needs, building a sales pipeline for short/medium/long term in accordance with targets
• Assist in the coordination and implementation of marketing strategies, and delegate tasks to achieve strategic goals
• Motivate the team, track performance, and report metrics

• Providing technical support of Bosch Rexroth IoT Solutions.
• Analyzing the gap of technical requirement from customer.
• Working closely with international team for troubleshooting and technical support activity.
• Working hands-on with BR IoT kit to develop Industry 4.0 PoC Project.
• Working collaboratively with the team for marketing and media activity.
• Providing Technical training of Bosch Rexroth IoT Solution 

• Setting and achieving sales goals.
• Looking for a new leads from existing and new potential customer according to the Product portfolio
• Plan detailed and provide comprehensive technical presentation to the customer
• Generating high-quality sales leads, following up after initial contact, securing and renewing orders, completing sales and arranging deliveries.
• Researching, developing and modifying products to meet customer’s technical requirements and needs.
• Help customer who have problem with installed product and recommending improved machinery.
• Soliciting and logging client feedback and evaluating the data to create new sales and marketing strategies to target customer.
• Identifying areas for improvement and communicating the issued for possible solution.

• Delivers excellent service, meticulously coordinates reservation (system-based) and manages guests' account and information
• Handles and records guest comments and complaints, may refer issues to Manager when necessary, and relay guests' messages to respective divisions promptly
• Perform night audit reporting
• Provides any tourism information related to apartment's surroundings
• Perform any other duties as required and directed by the Guest Services Manager or Management

• Memonitor dan bertanggungjawab atas kelancaran kegiatan yang Building & Maintenance.
• Memastikan kelayakan bangunan, baik head office maupun kantor cabang/regional/pool.
• Memastikan pengadministrasian terhadap hal-hal yang terkait dengan pemeliharaan bangunan kantor dan yang berhubungan dengan building dan ME maupun jaringan data/telp.

• Respond to customer chat according to Customer Service SLA (Service Level Agreement).
• Provide clear, accurate, and helpful information about products, orders, and policies.
• Provide detailed product information, including specifications, availability, and pricing.
• Assist customers in comparing products and making informed purchasing decisions.
• Reach out to customers proactively to provide updates on order status, promotions, and new products.
• Notify customers of any delays or issues with their orders and offer solutions.
• Assist customers with placing orders, including helping them in selecting products and completing transactions.
• Provide updates on order status and estimated delivery times.
• Resolve customer issues related to orders, such as delays, incorrect shipments, damaged products, and lost packages.
• Handle return and refund requests in accordance with marketplace policies.
• Process returns and refunds efficiently and communicate the status to customers.
• Foster positive relationships with customers to enhance their experience and encourage repeat business.
• Show empathy and understanding in all customer interactions to build trust and loyalty.
• Meet or exceed performance metrics such as response time, resolution time, customer satisfaction scores, and other key performance indicators (KPIs).

• Mendukung Pengiriman Nirkabel Proyek  
• Mendukung Integrasi Situs baru.
• Mendukung Izin Alarm Peralatan.
• Mendukung KPI dan Pemantauan Jaringan.
• Mendukung komisioning BSC/RNC.
• Mendukung Penerimaan Elemen Jaringan.

• Bertanggung jawab dalam mengumpulkan user requirement, mengeluarkan dokumen business requirements, dan membantu proses sign-off pengguna.
• Merumuskan desain solusi, mengembangkan aplikasi sesuai dengan kebutuhan pengguna bisnis, melakukan pengetesan fungsi aplikasi, serta menjalankan UAT.
• Mengelola aplikasi, mengoperasikan fitur, serta melakukan pengembangan dan maintenance fungsi aplikasi.
• Merancang dan membangun aplikasi untuk platform Web dan Android, serta memastikan kinerja dan kualitas dari aplikasi yang ada.
• Berkolaborasi dengan tim lintas fungsi untuk menentukan dan merancang aplikasi serta melaksanakan pemeriksaan terhadap fungsionalitas aplikasi.
• Mengintegrasikan aplikasi dengan alat backend seperti cloud, API, dan push notifications.
• Menggunakan alat enkripsi untuk menjaga konten dan dan mampu melakukan pengembangan dengan menggunakan pemrograman PHP, C & Java

We are seeking a customer-oriented service representative to act as a liaison, provide product/services information, and resolve any emerging problems that our customers might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.

• Receiving order from customer
• Process the order from customer though manual/VIPS/SIPS/TRIM/D2Comm
• Confirm delivery schedule to customer
• Monitoring order status on production
• Arrange delivery or shipment 
• Update shipment/delivery status to customer
• Process any complaint from customer relating the order processing

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives,for example by controlling pests,improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation, and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of service, Relationships and Teamwork which were identified by our colleagues across the world.

Our family of businesses

Rentokil Pest Control is the world's leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Rangking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialists in the supply and laundering of workwear, garments and protective uniforms and equipment: focusing on top quality products and services. Our plant business, Ambisius is seen as the expert in interior and exterior "landscaping"; operating across the US, Europe, Asia & Pacisifc. Steritech Branch Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation among our customers for our knowledge and integrity. We have central support functions of Human Resource, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in Country. Working within our function departments, you would be supporting all of our businesses.

Job Description :

1. Supervise and manage our service technician

2. Maintainance area of customers

3. Support performance service technician

4. Make a report for customer about their service

• Candidate must possess at least a Bachelor's Degree in Agrotechnology, Environmental Health, Entomology, Biology or equivalent
• At least 1 year(s) of working experience in the related field
• Able to mobile and have a driving license
• Good Communication and decision-maker
• Having leadership skill
• Willing to work at Bali

• Gaji Pokok
• Tunjangan
• Insentif

Date Posted:

Country:

Location:

At Otis, it’s our people that make us different. Come and join OTIS today and be part of the Forbes 2023 World's Best Employers!

Join the Otis family where collaboration, innovation, and empowerment help each individual and the company reach new heights.

About you

You will be responsible for driving sales of elevator modernization services. This role involves assessing client needs, preparing proposals, and collaborating with technical teams. Strong communication and negotiation skills are essential for building client relationships and achieving sales targets. This position reports to the Section Manager MOD&BEX for Indonesia.

Responsibilities

• Develop and maintain good working relationship with all customers and develop good working relationship with new customers.
• Site survey / visit to understand better for new design concept and technical solution proposal.
• Developing technical solutions, prepare complex technical sales quotations and drawings for the end user in coordination.
• Check final order and sales contract with initial quotation and clarify / solve any discrepancies.
• Handle customer request / questions about signed terms & conditions and check changes against the agreed bidding document, performance guarantee / Bank guarantee.
• Liaison with end user and consultants on technical solutions and technical specification.
• Managing project delivery right from received PO till delivery to site.
• Achieving sales target and implement sales excellence mindset.

Requirements

• 3 years of industry experience including a minimum of 2 years of sales.
• Strong technical knowledge of Building or Construction or Engineering industry.
• Ability to work in a highly team-oriented and dynamic environment.
• Candidates must possess proficient presentation skills, as well as oral and written communication skills to effectively interact with a wide variety of people with diverse background of all levels and disciplines.
• Highly self-motivated individuals with go-getter attitude who have the ability to manage many simultaneous projects and responsibilities.

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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