WHAT YOU WILL BE DOING

• Building and maintaining strong relationships with internal and external stakeholders and effectively communicates with all stakeholders.
• Maintain the existing customer contract and gain new business within the Industrial Project & Energy Sector
• Response to customer RFQ / inquiry timely
• Ensuring the project follows and complies with company health, safety, and environmental policies.
• Coordinate with Project Solution and Project Managers to execute project smoothly and achieve given target both operationally and commercially
• Manage the commercial team members to achieve the commercial goal(s) and objective(s)

• Minimum 5 years of experience in a logistics company in a fast paced and dynamic multi-cultural MNC environment, experience to handle Oil & Gas clients are preferrable

• Meticulous with strong analytical & Problem-Solving Skills, Negotiation, Diplomacy & Excellent team working skills
• Strong communication skills, Excellent oral, written and presentation skills in English.
• Goal oriented, motivated self-starter with excellent organization skills and ability to multi tasks
• Supply Chain, Logistics, International freight forwarding, Customs clearance business process understanding.

WHAT WE OFFER

Ceva Logistics is proud to be an equal opportunities employer and places high importance on promoting diversity and inclusion in the organization. We embrace all people regardless of age, race, gender identity, sexual orientation, religion, nationality, marital status, political opinions or disability. We are strongly committed to providing a safe working environment for our employees, free from violence, bullying, harassment, or threats.

The office location will be in Kembangan, Jakarta Barat

Client Success Manager (Active Pooling)

Remote, Indonesia

About Us:

Fullfind helps agencies and brands find their ‘perfect people’, no matter how far they are. We specialize in connecting agencies and brands with their perfect match for creative roles. Whether you’re in need of a talented video editor, graphic designer, or copywriter, Fullfind ensures you find the right fit for your team, no matter the distance. Our mission is to help you find the ideal match for creative roles, ensuring that your team is always equipped with the best talent.

Key Responsibilities:

• Conduct and receive phone calls and engage in chat interactions with healthcare facility clients to address their needs and concerns.
• Develop a deep understanding of clients' needs and requirements to provide tailored solutions.
• Maintain regular communication with clients to build strong relationships and ensure their satisfaction with our services.
• Provide solutions to client issues and ensure their needs are met promptly and effectively.

• Minimum 3 years of experience in client success, account management, or a related role.
• Strong problem-solving abilities and a proactive approach to addressing client needs.
• Proven ability to build and maintain strong client relationships.
• Experience with upselling and cross-selling services.
• Exceptional command of the English language, both written and verbal.

Why Fullfind?

• Work remotely from anywhere
• Collaborate with leading agencies and brands
• Showcase your skills in dynamic creative projects

Apply now and take the next step in your creative career! 

As a Talent Management intern, you will support the implementation of human resource strategy specifically in the areas of talent management, succession planning, organizational development, performance management, and project management with the objective of establishing the best place to work and empowering A-Team to achieve the best version of themselves.

Responsibilities:

• Assist operational and administrative support for Talent Management and Organization Development activities such as performance review processes, organization structure and job description updates, succession planning and talent development preparation, etc. for both in Head Office and Field Office
• Support administrative tasks for Employee Assistance Program
• Helps administrative tasks and journey for Management Trainee programs
• Manage data and leverage analytics to measure impact of talent actions
• Involve in related TM projects and collaborate with other People & Culture teams to explore and identify potential improvement
• Involve in employee assessment and data processing

• Fresh graduate from any major, preferably from Industrial Engineering or Psychology
• Passionate in organizational development and talent management matters
• Attention to detail and familiarity with data processing tools (Excel, Spreadsheet, etc.)
• Possess can-do attitude and growth mindset
• Analytical and creative problem-solving skills
• Able to work both individually and collaboratively
• Nice to have exposure in project management

• Improve and maintain customer service experience, understanding their needs to provide effective assistance
• Providing product information, explaining features clearly, and answering customer questions
• Assisting customers in making purchase decisions, offering additional products if suitable
• Processing transactions accurately through the cashier or point-of-sale system
• Maintain the cleanliness of the sales area, ensuring products are displayed properly and adequately stocked

• 1-2 years of working experience
• Experience in construction business, or customer service is preferred but not mandatory
• Good communication and interpersonal skills to interact effectively with customers and colleagues
• Customer-oriented with a friendly and approachable attitude
• Sales-oriented mindset with the ability to offer additional products
• Attention to detail and ability to maintain cleanliness and tidiness of sales area
• Willingness to learn about the products and services offered by the company
• Flexibility in the work schedule, as needed by the business

• Coordinating and overseeing regular building maintenance and repairs.
• Managing and directing cleaning and security staff and activities.
• Preparing and carrying out emergency protocols and procedures.
• Maintaining a safe environment for building occupants and visitors.
• Preparing and monitoring maintenance budgets.
• Negotiating and liaising with third-party service providers.
• Conducting regular building inspections and preparing reports.
• Ensuring facilities are in compliance with applicable policies, regulations, and building codes.
• Responding to inquiries and requests by building tenants and resolving any problems or issues.

• Bachelor's degree in any field.
• At least 4 years of experience as a building manager or in a similar role.
• Knowledge of relevant laws, regulations, and building management.
• Excellent project management and negotiation skills.
• Good communication and customer service skills.
• Strong critical thinking and problem-solving skills.

Exely is a global IT company specialising in online solutions and websites for hotel industry. We help hoteliers increase their direct sales and automate operations. With a client base of over 3500 properties from 56 countries, ranging from small hotels to large resorts, we are committed to delivering exceptional customer service and support. Our distributed team works from 20 countries in APAC and EMEA regions and speaks 35+ languages providing an exceptional possibility to share global exchange experience.

This job in a nut shell

We are currently looking for a person who is willing to manage the portfolio of existing clients in terms of developing long-lasting relationships, retention and exploring upselling/cross-selling opportunities. Are you a client-oriented professional who loves to establish long-lasting relationship with clients and be part of an international team of professionals driving the Thailand hospitality industry forward? Apply for the position of Account Manager at Exely and let's win the market together!   

Responsibilities

• To manage a portfolio of new and existing clients (hotels): touch up active hotels to sell according to corporate check list,
• To identify upsells and cross-sell opportunities within existing client,
• To conduct regular review meeting production with clients,
• To work on retention client: work on retention cases with retention team, act as point of contact for complaints and escalate issues appropriately,
• Prepare regular reports on account performance and growth: to monitor key indicators of client growth on revenue.

• At least 1 year proven B2B sales experience (account management experience preferably); 

• Excellent communication skills required: willingness to make phone calls, ability to handle objections, excellent presentation skills;  
• Knowledge and experience with sales techniques is desirable; 
• Customer-oriented approach: You can effortlessly establish rapport with customers, comprehend their actual requirements, possess an overwhelming urge to aid, not just sell at any cost; 
• You are a problem solver and have cases to prove it; 
• Strong self-organization, discipline, and ability to work remotely with a high sense of responsibility; 
• Proficiency in Indonesian Bahasa as a native language, at an advanced level in English; 
• Experience in TravelTech (Online Travel Agency, Channel Manager, Booking Software, and other SaaS products for the hospitality sector) would be highly beneficial; 
• Proficiency in CRM and computer software is required. 

• Competitive salary based on experience;
• Commissions based on KPIs;
• Prioritising employee wellbeing and providing the necessary facilities for their comfort (medical insurance after probation end, corporate equipment, dedicated onboarding manager); 
• You will have a well-structured onboarding and constant support from an experienced manager; 
• Clear business objectives, opportunities for growth within the company; 
• On-site job, office location: Komplek Kunti, Jl. Kunti II No.67, Seminyak, Kec. Kuta, Kabupaten Badung, Bali 80361. After probation period there is a possibility of hybrid work;
• Scheduling: from Monday to Friday, form 9 AM till 6 PM (Indonesia time zone);
• The start-up environment is fast-paced and constantly growing, with full support from our established international team; 
• English Speaking Club with colleagues from around the world; 
• Online&Offline camps, workshops and gatherings; 
• Network with colleagues from all over the world (Random Coffee Program). .

If you’re interested in this position, please send us your CV with a brief self-introduction story and we’ll get back to you shortly.

Kartu Prakerja is a large skill development program initiated by President of Indonesia. It is a first government startup in Indonesia with end-to-end digital service. It all began on February 2019 when the President presented his idea for a program to increase the competency, productivity, and competitiveness of Indonesia’s labor force, while promoting entrepreneurship. Currently, the Kartu Prakerja Program has reached more than 16 million of program participants in 514 regencies/cities across Indonesia.

PMO Kartu Prakerja has an exciting opportunity for you to join our team as the Strategic Planning and Advocacy Project Manager. The role is responsible for (i) Leading, developing and implementing the program advocacy strategy and plan (ii) Collaborating and organizing advocacy events with relevant external stakeholders; (iii) Preparing concept notes, issue notes, background documents, scoping notes, policy/learning briefs, best practices guidelines and case studies to generate resources for evidence-based advocacy, and link these lessons to Kartu Prakerja Program.

Drop Your Cover Letter, CV & Portfolio (In English):

Subject:
[APPLICATION]_Your Position_(Your Name)

Deadline:
31 August 2024

• A Master’s degree in Social Sciences/Economics/Public Policy/Development Studies/Political Science/International Relations, or any other related field of study from a reputed Indonesian/International university is required.
• More than 6 years of experience with 1 years at mid or senior level especially in the areas of advocacy and communications.
• Strong understanding of outreach at the international level.
• Experience in building and developing relationship with various stakeholders, government and non government agencies at the district, province, national and international levels.
• Excellent written and spoken skills in English.
• Strong presentation skills and good knowledge of the general political context and key economic policies.
• Demonstrate ability to establish good working relationships with colleagues and stakeholders in a sensitive environment is required.

Working with Government of Indonesia's pioneer of digital transformation public service

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia, expanding into a leading SME neobank. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India, Softbank Vision Fund and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors. 

And here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

You'll join our Indonesia Compliance Payments Team, playing a pivotal role in establishing, upholding, and overseeing compliance with all pertinent laws and regulations. Your responsibilities will encompass fostering the company's commitment to corporate governance, maintaining internal policies and documentation, and preparing relevant compliance reports for daily business operations. Additionally, you'll offer support to various teams, ensuring their adherence to regulatory requirements. Your diligence will contribute to the company and our related subsidiaries remaining fully compliant with all applicable Indonesia laws and regulations.

What you'll do:

• Develop, assess, and uphold internal policies and procedures to align seamlessly with relevant laws and regulations, particularly regarding Payments.
• Oversee and maintain the company's compliance with regulatory frameworks, corporate governance standards, and internal policies, ensuring comprehensive documentation.
• Facilitate communication between the companies, regional teams, consultants, investors, and auditors on compliance/ payments-related matters.
• Scrutinize company procedures and reports to proactively identify potential risks and compliance issues.
• Manage regulatory reporting frameworks meticulously, ensuring timely submissions and prompt response to any ad-hoc requests from regulatory bodies.
• Ensure the rigorous implementation of Anti-Money Laundering and Counter-Terrorism Financing (AML and CFT) programs in compliance with applicable regulations.
• Conduct compliance awareness programs and training sessions for internal stakeholders.
• Prepare compliance/payments-related reports adhering to relevant guidelines and standards.
• Execute the objectives and key results (OKRs) outlined by the risk and compliance team,
• Take proactive steps to achieve departmental and managerial targets, aligning efforts with organizational goals.

• Hold a Bachelor's degree in law, accounting, economics, or a related field from a reputable university.
• Possess a minimum of 7 years' experience as a Compliance or Internal Audit staff member in financial/compliance/payments services.
• Demonstrate a strong understanding of the fintech payments industry, multi-finance, and/or banking & finance.
• Proficient in OJK regulations, including KYC and AML/CFT procedures.
• Fluent in both written and spoken English.
• Exhibit outstanding communication and interpersonal skills.
• Possess an analytical mindset coupled with excellent organizational abilities.
• Uphold a high degree of professional ethics and integrity.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.  
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life. 
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.  
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development: We believe learning should never end and we support everyone with curated learning programs on our internal learning platform 
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity  

• Develop and execute social media strategy to enhance brand identity
• Manage multiple social media platforms including LinkedIn and Instagram
• Create engaging and informative social media content, ensuring consistency and brand integrity
• Identify and engage with industry-specific KOLs to drive brand collaborations and partnerships
• Analyze and report on social media and KOL campaign performance to optimize future strategies
• Collaborate with cross-functional teams (e.g. marketing, sales, product development, etc.) to align social media and KOL initiatives with overall business goals

• Proven as a Social Media Manager or similar role at least 3 years of experience in a fast-paced digital marketing environment
• A pro at navigating the evolving Indonesian influencer landscape and identifying the perfect KOL fit
• Have experience working in startups or marketing agencies
• Can rock a mean TikTok dance move (optional, but definitely impressive!)
• Able to use design & creative tools like Canva, Adobe
• Comfortable creating content in both English and Bahasa Indonesia to cater to our diverse audience
• Familiarity with industry-specific KOLs and ability to establish and maintain relationships with them
• A creative powerhouse with a knack for crafting viral-worthy content that resonates with local audiences

Hi Talents.

Permana Solutions is Hiring, for following positions:

Business Analyst

Requirements:

Min. 2 years in Banking Industry.

Experienced in transaction Banking and Regulatory Reports.

Familiar with project management tools:

Bitbucket, JIRA, Confluence.

Please send email to:

[email protected]

www.permanasolutions.com

● Experience with conducting project testing in Banking/financial Industry (min 2 years of experience in Banking Industry)

● Knowledge/experience in transaction banking and regulatory reporting business processes and data requirements

● Knowledge/experience in creating test script and test cases for different types of business processes

● Ability to create testing progress reports and acquire testing sign off

● Familiar with project management tools such as JIRA and Confluence

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives,for example by controlling pests,improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation, and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of service, Relationships and Teamwork which were identified by our colleagues across the world.

Our family of businesses

Rentokil Pest Control is the world's leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Rangking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialists in the supply and laundering of workwear, garments and protective uniforms and equipment: focusing on top quality products and services. Our plant business, Ambisius is seen as the expert in interior and exterior `landscaping"; operating across the US, Europe, Asia & Pacisifc. Steritech Branch Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation among our customers for our knowledge and integrity. We have central support functions of Human Resource, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in Country. Working within our function departments, you would be supporting all of our businesses.

• Min. Bachelor Degree
• Minimum 3 years of working experience in the related field is required for this position
• Proficiency in English
• Strong leadership and motivation
• Full-Time position(s) available
• Willing traveling to all branchs

Job Description :

• Assist line managers ensuring to implementation of the Health Management System K3L in the company
• Develop HSE programs to prevent incidents/accidents at works
• Review a risk assessment of all positions in the company
• Establish communication related to K3L with all divisions (internal) and external

• Base Salary
• Allowance
• Training & Development

- Translate documents from Chinese to Indonesian or vice versa

- Assist in communication between Managers and local employees and during meetings

- Help do the work of filling and administration division

- Assist and report directly to the Area Manager

- Helping the Manager's communication with the Customer

• Create comprehensive sales strategies to meet revenue targets and expand market presence in modern trade channels, both nationals and local modern trade channels.
• Overseeing the budget for modern trade channels, ensuring efficient allocation of resources and profitability.
• Establish and maintain strong relationships with key account partners.
• Create and ensure the delivery of JBP (joint business plan)
• Manage and develop a team of key account representatives.

Financial Planning and Analysis:

• Develop and implement financial strategies, budgets, and forecasts.
• Conduct financial analysis, reporting, and modeling.
• Monitor financial performance by measuring and analyzing results, initiating corrective actions, and minimizing the impact of variances.

Accounting and Compliance:

• Ensure compliance with financial regulations and standards.
• Oversee the preparation of financial statements in accordance with generally accepted accounting principles (GAAP).
• Coordinate the preparation of regulatory reporting.

Cash Flow Management:

• Manage cash flow, including forecasting, and ensure sufficient funds are available to meet ongoing operational and capital investment requirements.
• Optimize the handling of banking relationships and initiate appropriate strategies to enhance cash positions.

Risk Management:

• Identify and manage financial risks, including foreign currency exchange, interest rates, and other financial instruments.
• Ensure the company’s financial policies and procedures are effective and up-to-date.

Team Leadership:

• Lead, mentor, and develop the finance team.
• Oversee the daily operations of the finance department, including accounts payable, receivable, payroll, and general ledger.
• Ensure continuous improvement of finance processes and systems.

Develop and Implement Growth Strategies:

• Identify new growth opportunities and develop strategies to capitalize on them.
• Work closely with the marketing, sales, product, and customer success teams to execute growth initiatives.

Data Analysis and Insights:

• Analyze user data and market trends to identify growth opportunities.
• Track and report on key growth metrics, and use insights to optimize strategies.

Experimentation and Testing:

• Design, implement, and analyze A/B tests and other experiments to identify the most effective growth strategies.
• Iterate on successful experiments to scale growth efforts.

Cross-functional Collaboration:

• Partner with product and engineering teams to develop features that drive growth.
• Collaborate with the marketing team to create and optimize campaigns.

User Acquisition:

• Develop and execute campaigns to acquire new users through various channels, including digital marketing, content marketing, partnerships, and more.

User Retention and Engagement:

• Implement strategies to increase user engagement and retention, including onboarding programs, loyalty programs, and personalized experiences.

Market Research:

• Conduct market research to stay updated on industry trends and competitor activities.
• Use research insights to inform growth strategies and identify new opportunities.

Reporting and Documentation:

• Maintain detailed records of growth experiments, outcomes, and learnings.
• Prepare and present regular reports on growth performance to senior management.

• Supervise daily warehouse operations, ensuring efficiency and timeliness in receiving, storing, shipping, and inventory management.
• Optimize layout for better space utilization and workflow, planning material storage locations for streamlined processes.
• Maintain accurate inventory records through regular stock counts, monitor inventory levels, recommend procurement, and prevent overstock or stockouts.
• Train and manage warehouse staff to ensure safety and performance.
• Coordinate logistics with suppliers and customers to ensure timely deliveries, and maintain quality and safety standards for all goods.
• Maintain compliance with the company's quality management system.

1. Provide sales strategy by seeking corporate customers in Hospitality account
2. To execute sales calls to create new customer
3. Create new sales activities to achieve team revenue/ sales target
4. Business maintenance
5. Exploring new potential client
6. Building and maintaining relationships with existing clients in Hospitality sector

• Age 25 -38 years
• Candidate must possess at least Bachelor's Degree in any field or equivalent
• At least 3 Years of working experience in the related field is required for this position
• Good communication and negotiation skills
• Able to work under pressure and independent
• Target Oriented
• English Active
• Willing to Work in Centennial Tower, South Jakarta

• Medical Insurance
• Medical Check Up
• Free Product Service

Vista Musical Instruments is an innovative, global collective of music-related brands dedicated to building meaningful products and experiences for the music community. Brands include MONO, Harmony, Teisco, Heritage Guitars, Swee Lee, Dawsons, and Manny’s. Vista Musical Instruments is headquartered in Singapore, with operations in the USA, UK, and APAC, and is a part of Caldecott Music Group.

Established in 1946 and headquartered in Singapore, Swee Lee is South East Asia's leading omni-channel musical instrument and lifestyle retailer and distributor. Committed to community and creativity, the brand's mission is to be the region's trusted house of music and expression. Swee Lee is known for curating immersive experiences at their cafes and Local store concepts, and matching customers with the products and services they need throughout their musical journey. With a legacy rooted in thoughtfulness, resourcefulness, and enthusiasm, Swee Lee embodies a passion for music that resonates across the region. Swee Lee is a part of Vista Musical Instruments and has locations in 5+ countries across South East Asia

We are on the lookout for a Partnership Marketing Manager to spearhead and grow our efforts in fostering strategic and impactful partnerships with artists, brands, and industry partners. The successful candidate will exemplify energy and success in identifying and acquiring new leads, negotiating costs and product sponsorships, and staying attuned to the local music and lifestyle marketing scene.

The incumbent will be responsible for the following:

• Relationship Management: Build and maintain strong relationships with businesses, artists, and industry contacts to foster revenue-generating collaborations and drive marketing objectives.
• Identify Collaboration Opportunities:  Develop and execute strategies for brand partnerships and co-marketing initiatives such as pop-up stores and product collaborations. Work with senior leadership to develop and write program concepts, proposals, and reports.
• Sponsorship Management: Negotiate and manage sponsorship deals involving the exchange of products (e.g., musical instruments) for marketing exposure, ensuring impactful and mutually beneficial outcomes.

• At least 3 years of experience in marketing or brand management.
• Excellent communication skills, with the capability to present ideas clearly and persuasively to different stakeholders.
• Strong ability to prepare and deliver compelling pitch materials, tailored specifically to the right partners.
• Creative, driven, and solution-oriented.
• Develop strategies and business plans with partners, and execute against metrics and milestones to drive community engagement and revenue generation.
• Strong command of English.

• BPJS Health
• BPJS Employment
• Bonus
• Medical Allowance

AYANA Hospitality is seeking a talented and creative Social Media Content Creator to join our team. As a Social Media Content Creator, you will be responsible for developing and executing engaging and visually appealing content for our various social media platforms. You will work closely with the marketing team to create content that aligns with our brand image and resonates with our target audience.

Responsibilities

• Create compelling and innovative content for our social media platforms including Instagram, Facebook, Twitter, and TikTok.
• Produce high-quality photos, videos, and graphics that meet our brand standards and guidelines.
• Collaborate with the marketing team to brainstorm and develop creative ideas for social media campaigns.
• Stay updated on social media trends and best practices to ensure our content is relevant and engaging.
• Engage and interact with our social media community by responding to comments and messages in a timely and professional manner.
• Track and analyze the performance of our social media content using analytics tools and make data-driven recommendations for improvement.

• Bachelor's degree in marketing, communications, or a related field.
• Proven experience in creating content for social media platforms.
• Proficiency in using photography and videography equipment and editing software.
• Strong creative thinking and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Knowledge of social media trends and best practices.

Deskripsi Pekerjaan - Building Manager

Tujuan Pekerjaan : 

Bertanggung jawab untuk mengelola dan memastikan operasional sehari-hari dari gedung atau fasilitas yang mereka tangani berjalan dengan efisien, aman, dan sesuai dengan standar yang ditetapkan. Juga memastikan kepatuhan terhadap peraturan dan kebijakan yang berlaku serta memastikan kenyamanan dan keamanan bagi penghuni atau pengguna gedung.

Tanggung Jawab Utama:

1. Mengelola semua aspek operasional sehari-hari gedung, termasuk keamanan, pemeliharaan / perawatan, kebersihan, dan fasilitas.
2. Menyusun dan melaksanakan jadwal rutin untuk perawatan gedung, termasuk sistem HVAC (Pemanas, Ventilasi, dan Pendingin Udara), peralatan listrik, sanitasi, dan perawatan lainnya.
3. Mengawasi dan mengkoordinasikan proyek-proyek perbaikan atau renovasi gedung.
4. Berkoordinasi dengan kontraktor, vendor, atau penyedia jasa lainnya untuk memastikan pekerjaan dilakukan sesuai dengan spesifikasi dan jadwal yang ditetapkan.
5. Mengelola tim staf gedung, termasuk perekrutan, pelatihan, evaluasi kinerja, dan pengembangan staf.
6. Menyusun jadwal kerja dan memastikan kehadiran yang konsisten.
7. Memastikan kepatuhan terhadap semua peraturan, dan kebijakan yang berlaku.
8. Menyelenggarakan inspeksi keselamatan dan memastikan prosedur evakuasi dan darurat diperbarui dan dipraktekkan secara teratur.
9. Menjaga hubungan yang baik dengan penghuni gedung atau pengguna fasilitas.
10. Menangani keluhan atau masalah operasional yang muncul dan mencari solusi yang memuaskan.

Kualifikasi:

• Pengalaman kerja dalam manajemen gedung atau fasilitas serupa di posisi yang sama min 5 tahun.
• Pengetahuan yang kuat tentang sistem teknis dan peraturan terkait manajemen gedung.
• Kemampuan komunikasi yang baik dan keterampilan kepemimpinan yang efektif.
• Kemampuan untuk bekerja secara mandiri serta dalam tim.
• Keahlian dalam manajemen waktu dan pengorganisasian yang baik.

Pendidikan:

S1 Teknik Sipil atau Teknik Elektro

• Fixed Asset Management (Capitalize, Tagging, Audit, etc)

• Forecasting and monitoring of expenditure

• Prepare and present financial reports

• Respond to financial inquiries by gathering, analyzing, and summarizing data

• Perform other duties as assigned (if any)

Requirements:

• Minimum Degree in Accounting or Finance Management or equivalent

• Minimum 1 year of working experience in the related field, but fresh graduates are welcome to apply

• Fluent in English (oral and written)

• Possess strong analytical, communication, and presentation skill

• Proficient in Ms Office and SAP system will be preferable

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

The Role

You will be at the front seat in delivering the best service and experience to our customers through retail.  Responsible for end-to-end operational and customer excellence, people development, assortment, and financial profitability for a cluster of stores. Through an establishment of a positive culture, clear expectations and policy, and procedural implementation - the Area Supervisor is expected to have great grit in performance analysis and measurable action plan through collaboration between all stakeholders to develop operational efficiency and scalability. This role will be integral to the success of Love, Bonito especially as we continue to expand our retail reach in Indonesia over the next few years. Reporting directly to the Assistant Retail Manager, you will analyse, interpret, and report operational business results to ensure that the overall success of a cluster of stores is attained.

Main Responsibilities

Team Management & Leadership

• Together with the Assistant Retail Manager building a strong and high performing retail store team to achieve the desirable and targeted KPI and store metrics target, improve store and team productivity, and to ensure the profitability of all stores.
• Strategize manpower resource planning and management for all stores (including but not limited to oversee shift schedules, retail staff budgeting, monitor the performance of team productivity and efficiency, socialise employment SOPs, and implement disciplinary metrics) to achieve optimal staffing levels and build a high performing retail store team.
• Set standards and objectives for store teams to ensure the team provides seamless customer experience and operational process; inspire and enable the team to provide a top notch and LB service to all customers through training and mentoring with the Retail Trainer.

Retail Performance & Operational Excellence

• Responsible for the achievement of all stores' performance targets by monitoring daily/weekly/monthly/yearly performance, identifying the challenges in the floor, and providing insights and actionables initiatives to ensure all performance metrics achievements.
• Implement, monitor, and evaluate general store administration/operational aspects to ensure compliance with policies and procedures in Love, Bonito, and to increase store productivity and efficiency.
• Monitor retail store customer experience (including customers inquiries and complaints), facilitate escalated complaints and solutions findings, and develop strategies to enhance the customer experience to ensure retail store customer satisfactions.
• Collaborate closely with the Operations and Merchandising team to understand the customer type of Love, Bonito stores and allocate the right assortment to drive the overall performance of the store.
• Maintain attractive store conditions, by working closely with the Visual Merchandising team, to optimise layout and displays in-store; support brand and visual campaigns of new tacticals and launches, develop strategies to enhance future sales, and evaluate the performance.
• Collaborate closely with Assistant Retail Manager for the brainstorming and execution of campaigns, events, improvements, and store openings. 
• Responsible for retail marketing initiatives analysis, execution, and evaluation to improve overall performance metrics and gain awareness.
• Identify business opportunities and actively engage in anticipating business impact or roll out plans; provide input in developing effective and scalable solutions to improve operational efficiency.

Requirements & Experiences :

• Minimum 5 years of experience in the retail industry, preferably in fast fashion. 
• Minimum 4 years of experience in managing a retail team(s) - both front and back of house. 
• Minimum diploma degree in finance/communications/marketing/merchandising.
• Moderate knowledge in Visual Merchandising and able to implement a creative visual merchandising strategy to optimise layout, display-in-store is preferred
• Extremely customer-centric and genuinely enjoys serving and getting to know customers better. 
• Strong leadership and interpersonal skills with a proven ability communicate across different levels of an organisation
• Distinct communication skills, to include a willingness to offer positive and negative feedback as needed
• Data centric and tech-savvy. 
• Strongly self-motivated, to include studying and maintaining working knowledge of industry standards and trends
• Able to work a schedule that reflects the business levels and needs of the stores. 
  

What you should be :

• A Love, Bonito ambassador who believes in and embodies our culture and core values.
• Good understanding and huge passion for retail women fashion apparel business.
• A passion and genuine love for people; you are a strong leader and are passionate about training, coaching, and mentoring a strong team of 100 people. 
• A performance-driven attitude with a hunger and thirst for results and sales. 
• A high degree of professionalism, work ethic, grit, judgement, and keen attention to detail.
• Strong communication skills and an outgoing personality who enjoys interacting and connecting with people to build trusting relationships with customers and external stakeholders.
• A good team player, a self-starter, decision maker, gap spotter, captain of the ship. 
• Technical knowledge in all operational aspects of the store, including but not limited to inventory management, sales and cash management, merchandising, roster building, staff training and coaching, stock taking, and recruitment.

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia, expanding into a leading SME neobank. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India, Softbank Vision Fund and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors. 

And here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

Successful candidate will lead daily payment operations and are passionate about ensuring the operations of our fast-growing business run smoothly. He/she will have an eye for details and ability to get things done quickly, whilst at the same time making improvements to continually enhance and streamline operations. He/she will be leading a team of Senior Executives and Executives across the APAC region with markets Singapore, Malaysia and Indonesia and reporting to the Head of FinOps.

What will you do :

• Be in charge of day-to-day operations to ensure payouts, refunds and reconciliation of payments is done on time and is 100% accurate.
• Supporting Head of Finops with new markets expansion
• Leading a team of regional Senior Executives and Executives
• Ensuring team members are up to date with product knowledge accuracy, process adherence and SLAs including providing constant internal training and maintaining daily resource planning with the team
• Lead monthly financial and regulatory reporting for our payment partners and regulatory bodies, including assisting with internal and external audit requirements
• Manage day-to-day relationships with our third party operational partners (banks, network partners, payment processors and other fintechs), including maintenance of internal policies / SOPs and knowledge base of policy changes across partners.
• Being the payout approval point and escalation point for all funding and payment issues and providing clear decision making process maintaining accuracy. Raising complex issues to the Head of FinOps.
• Being the sole point of contact for daily operations across FinOps and cross teams (product, data, commercial, marketing, compliance, customer success, etc)
• Work closely with product and technical teams to suggest and implement product design enhancements that will streamline and improve operations.
• Work closely with the compliance team to ensure adherence to our risk management framework to ensure compliance with relevant regulations, internal and external KYC requirements, and compliance with transaction monitoring guidelines.
• Create monthly analytical reports and insights on the company’s financial operations to guide strategy on margin improvements and pricing.
• Working with Data team to ensure reports and data sources are accurate and up to date
• Work cross functionally to support sales and marketing to deliver an exceptional user experience on CardUp.
• Lead feedback loop across teams maintaining data centricity to resolve operational gaps and recurring issues.

• At least 6 years of experience in an operations role within the payments / fintech sector
• Deep understanding of operations and data analytics, experience in payment processing a plus
• Self-starter, entrepreneurial mind set with drive and initiative to solve problems and get things done.
• Flexible and able to multi-task; fast-moving and sometimes ambiguous environment, driving toward clarity and solutions.
• Strong attention to detail and ability to prioritize and juggle multiple tasks with short turnaround time.
• Excellent communication skills and personal qualities of integrity, credibility and quality.
• Strong command of the English language (written and verbal).
• Strong comprehension skills and high analytical abilities. 
• Minimum BSc / BA, MBA a plus
• Team management experience is a bonus

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.  
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life. 
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.  
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development: We believe learning should never end and we support everyone with curated learning programs on our internal learning platform 
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity  

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives,for example by controlling pests,improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation, and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of service, Relationships and Teamwork which were identified by our colleagues across the world.

Our family of businesses

Rentokil Pest Control is the world's leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Rangking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialists in the supply and laundering of workwear, garments and protective uniforms and equipment: focusing on top quality products and services. Our plant business, Ambisius is seen as the expert in interior and exterior `landscaping"; operating across the US, Europe, Asia & Pacisifc. Steritech Branch Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation among our customers for our knowledge and integrity. We have central support functions of Human Resource, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in Country. Working within our function departments, you would be supporting all of our businesses.

• Candidate must possess at least a Bachelor Degree of Agrotechnology, Biology, Environmental Health or equivalent
• Experience in Operation min 3 years
• Proficiency in English
• Strong leadership, motivation and managerial skills
• Good communication and interpersonal skills.
• Strong build networking & Customer Relationship
• Willing traveling to Bekasi, Cikarang, Bandung, Surabaya

Job Description :

• Ensure the standar quality service according to the company regulation
• Ensure Audit Process to the costumers running well
• Manage, Control and Develop Service Team
• Provide training to the Service Team

• Attractive remuneration & Incentive
• Training
• Career path

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered with the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent - that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?

Position Purpose:

The purpose of the role is to design, deliver and execute an effective training plan across all Dyson retailers, the front-line team and demonstrators (Experts & Stylists) covering all aspects of product knowledge and ‘why Dyson’ sales skills. Accountability for training budget and team management.

Description of Duties:

Deliver internal training and education on all new and existing products, to support the development, knowledge and engagement of Dyson products within the front-line teams (Experts/Stylist, Retail activation team, and NAM Team)

• Develop and deliver comprehensive training sessions on new and existing products to ensure knowledge, engagement and enthusiasm is transferred
• Develop, apply and facilitate an engaging annual calendar of training sessions for line managers across retail, customer care and commercial functions to build core line manager skill sets of performance management training, development plan delivery and giving and receiving feedback.
• Coach, deliver constructive feedback and ensure a high level of product knowledge and sales skills are embedded and transferred to front line teams
• Adapt, develop and execute the Training programmes for Dyson and Retailer´s sales staff.
• Work with external providers to develop Training programmes that build the capability of our Sales Team
• Apply Dyson materials to functional environments to ensure relevance and impact e.g. role play materials suitable for engineering and retail environments where the performance conversations can be tougher and done through remote working.
• Prioritize remote teams of retail and customer care where existing gaps are greatest and team sizes largest.
• Support core commercial teams where first line management roles are common and line manager skill set may not have been broad or deep.
• Develop role play materials to drive a culture of giving and receiving feedback and influence functional leaders to prioritise this as a top-down behavior.
• Develop strong relationships with HR Business Partners, individuals and understand processes within the market to support facilitating relevant sessions and ensure visibility of activity and desired outcome.

The purpose of this role is to work collaboratively with our National Account Team, District & Area Managers and Marketing to develop annual strategies per retailer and per category and create annual content.

• Build and foster a strong Experts (Sales Advisors) and Stylist (Beauty/Hair Sales Advisors) community by delivering and executing impactful and inspiring training for our Experts and Stylists community.
• Collaborate with the marketing team to prepare visuals and guidelines that are locally relevant and compliance with Dyson standards.
• Ensure Dyson Perfect demo is well executed in stores working closely with trade marketing.
• Be the voice of the market into global training meetings, stay update on the new technology and available Dyson resources.
• Visit stores at least on a bi-monthly basis to ensure perfect demo is executed – regular travel is required.

Deliver external training sessions to retailer store staff, driving Dyson brand advocacy and enhancing their ability to sell Dyson products.

• Plan, design and deliver training through ‘Dyson or retailer academies’, increasing their product knowledge, awareness of the brand and help them deliver the ‘why Dyson’ message.
• Liaise with Marketing and the retailer to produce materials for store staff to be used in conjunction with training sessions and ways of selling to drive advocacy.
• Plan focused training sessions in line with market activity to support Dyson plans.  Provide training tools to enable excellent sales execution.

Provide a comprehensive induction program to ensure all new colleagues are equipped with the knowledge and tools to excel within their roles

• Deliver comprehensive inductions to all new colleagues.
• Periodically evaluate the induction program and recommend changes to drive enthusiasm, knowledge and passion for the brand.
• Develop methods to test knowledge and ensure the induction structure provides opportunity to learn about the products.

Develop new training platform utilizing latest technology in order to have continuous engagement and longer lasting impact of face-to-face training sessions and enable fast sharing of best practices.

Requirement: (Experience, Knowledge & Skills)

• Experience in working with and understanding electrical retailers
• Experience in working with and understanding beauty retailers or beauty brands other than Dyson (essential)
• Relevant qualification and experience in training delivery (essential)
• Previous soft sales skills training delivery (listening / questioning and closing)
• Training design and delivery in large, matrix organizations where engagement of multiple stakeholders is required
• Fluency in verbal and written communication skills in English
• Excellent organizational and planning skills
• Presentation skills – able to present confidently in front of  varied audiences
• Ability to work in a fast-paced and challenging environment
• Team player leading by example
• Adaptable/flexible – able to multi-task
• Budgetary planning
• Ability to travel across the country to attend meetings and training events
• Drive and motivation

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/career
If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.