The Data Engineer will be responsible for the following activities: 

• Work closely with data architects and other stakeholders to design scalable and robust data architectures that meet the organization's requirements
• Develop and maintain data pipelines, which involve the extraction of data from various sources, data transformation to ensure quality and consistency, and loading the processed data into data warehouses or other storage systems
• Responsible for managing data warehouses and data lakes, ensuring their performance, scalability, and security
• Integrate data from different sources, such as databases, APIs, and external systems, to create unified and comprehensive datasets.
• Perform data transformations and implement Extract, Transform, Load (ETL) processes to convert raw data into formats suitable for analysis and reporting
• Collaborate with data scientists, analysts, and other stakeholders to establish data quality standards and implement data governance practices
• Optimise data processing and storage systems for performance and scalability
• Collaborate with cross-functional teams, including data scientists, analysts, and business stakeholders, to understand data requirements and deliver solutions

Security Engineer – Governance 

We are looking for an experienced and knowledgeable IT Security Governance to join our Security Engineer team. You will be responsible for the management and advances of our security policies, standards, and procedures.  

Responsibilities:  

• Ensure the strategy and implementation of information security in accordance with the needs & applicable regulations  
• Develop an information security framework and architecture in accordance with the company's needs  
• Develop and maintain policies, standards, and procedures that support the information security framework in accordance with best practices and applicable regulations.  
• Actively identify, analyze, measure, provide control recommendations, and monitor follow-up on risk control & information security.  
• Carry out regular evaluations of the implementation of IT security management policies, standards, and procedures  

Requirements:  

• Bachelor’s Degree in Software Engineering / Computer Science / Information Technology / equivalent or relevant work experience.  
• Minimum 2 years experiences in IT industry  
• Familiar and able to implement and lead various best practices & regulations for IT Security & Cyber Security such as ISO 27000, CSA Star, CIS, NIST, GDPR, etc.  
• Familiar with Security compliance or assessment tools  
• Having experience implement ISO 27017 and 27018 is a plus point  
• Familiar with cloud environment is a plus point.  

1. Ensure market competition by comparing the company's product to competitors' products.
2. Perform by bringing new solutions and products to boost sales number
3. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
4. Contributes to team effort by accomplishing related results as needed.
5. Support organization implement data and information security.

1. Min. Bachelor's degree in any major
2. Min. 5 years experience in same field/function
3. Preferably experience in System Integrator / Telco / ISP / Network Provider / Operator
4. Must have experience in handling new revenue stream planning, product development, P&L Project Evaluation, and product growth cycle monitoring
5. Have a good management skill

• Medical insurance
• Medical checkup
• Free product service

Job Description

1. Design, implement, and maintain network security infrastructure including firewalls, intrusion detection and prevention systems, VPN, and access control systems.
2. Monitor and analyze network traffic to detect potential security breaches and take appropriate actions to mitigate threats.
3. Manage the day-to-day activities of threat and vulnerability management, identify risk tolerances, recommend treatment plans and communicate information about residual risk.
4. Conduct regular vulnerability assessments and penetration tests to identify and address any security vulnerabilities.
5. Investigate security incidents and coordinate with relevant teams to mitigate risks and prevent future incidents.
6. Manage security Policy Development and Implementation
7. Ensure readiness of Security Architecture, Compliance and Technology

• Bachelor's degree in Information Security, Computer Science, Information Technology, or related field.
• Minimum 4 years of experience in IT security, network security, or related roles.
• Strong knowledge of network security and risk management.
• Experience with firewall management, intrusion detection and prevention systems, VPN, and access control systems.
• Excellent analytical, problem-solving, and decision-making skills
• Good communication and interpersonal skills
• Willing to work in Karawaci, Tangerang.

Medical Insurance

Medical Check Up

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermès, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents which shapes the face of luxury beauty, and delight consumers daily across our growing footprint of 15 markets. Come join us now.

L Beauty is a joint venture between LVMH Fragrances & Cosmetics and LUXASIA for the distribution and business development of some of its Beauty brands in South East Asia. The portfolio of L Beauty comprises of Benefit Cosmetics, MAKE UP FOR EVER, Fresh and Parfums Christian Dior.

BRAND: Parfums Christian Dior (www.dior.com)

THE CONTEXT:

Since 1947, the men and women of Parfums Christian Dior have embodied the founding "couturier-perfumer's" unique spirit of excellence, creativity and expertise, both in France and throughout the world. Our House is an open and highly-focused collective, a leader that thrives on the creativity of all its stakeholders. Our collective passion and our heritage, full of authenticity and dream, make us move forward and reinvent ourselves.

By revolutionizing the codes of French style and luxury through perfumes, and combining tradition with daring makeup and innovative skincare, we are reinventing every day the Dior style and its compelling, joyful and absolute beauty. Our stimulating missions give our employees the opportunity to develop new skills, overcome spectacular challenges and reveal their talent.

To go further, with Dior. 

PURPOSE OF THE JOB:

The incumbent will be responsible for all CRM activities and Skincare product management for Indonesia. This includes analyzing, monitoring, implementing, and reporting on Dior's Customer Relationship Management programs and initiatives while continually striving to increase the efficiency of these programs to improve results. She/He will manage all matters related to Skincare product management, from forecasting, to pricing and campaign planning.

YOUR MISSION:

CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

1. DATA ANALYZING & MONITORING

- Track & report CRM KPIs monthly to help sales team/training team and store managers be aware of their performance and action to take to achieve CRM goals.

- Analyze data to develop new tactical mechanisms (e.g. Recruitment campaigns, repurchase campaigns) or CRM program improvements to achieve CRM goals.

2. DATABASE MANAGEMENT

- Work with Beauty Consultants and Retail team to ensure proper update of client information.

- Ensure proper client migration (POS assignment, BC assignment) should any changes such as store closure, store opening, transfer of BCs occur.

3. CLIENT COMMUNICATION / GIFTS MANAGMENT

- Execute communication campaigns which support overall brand goals as well as product launch/animation objectives.

- Oversee, implement, and track gifting and samples (gift and samples) which includes forecasting and proper allocation to stores.

4. CLIENT ENGAGEMENT EVENTS

- Execute instore client events to drive retention and increase overall client average spend.

- Initiate and run client events which can help to enhance client’s overall brand love.

- Work with product marketing team to communicate events that support the overall product campaign objective (e.g. recruit existing non-skin clients to skincare).

5. OTHERS

- Work on prospect recruitment through setting clear objectives with retail team for each animation.

- Work with Retail Team to ensure proper roll out of Dior Satisfaction Meter to all stores.

- Work with training team to ensure clear understanding by field team on Dior’s CRM program

- Ensure proper handling of customer complaints and service recovery.

- Launching CRM driven initiatives locally.

- Manage budget relating to CRM activities.

PRODUCT MANAGEMENT

1. FORECASTING

- Ensure accuracy of product forecast and timely submissions for skincare including selling stocks, sampling and GWP elements.

2. PRODUCT ASSORTMENT

- Close monitoring of competitor’s skincare product assortment and thereby identify our key priorities in Indonesia to gain market share.

- Close management of PCD’s skincare assortment to ensure timely update of catalog and deactivation of discontinued items.

3. PRICING

- Review an analyze central’s recommendation of prices for skincare products. Ensure the pricing is competitive and in line with regional parity & local competitiveness.

- Review annual price increase with central team to ensure our prices stay competitive in the market.

4. CAMPAIGN MANAGEMENT

- Work with cross-function (CRM, Training, Retail etc) to develop 360 campaigns for all Skincare animations.

- Develop clear sampling and GWP strategies for skincare category

5. MEDIA

- Craft skincare media brief base on skincare objectives and work with internal media digital team to ensure proper execution & optimization of campaigns together with the help of agency.

WHO YOU ARE:

• Qualified University/College degree
• Proficient in English and Bahasa Indonesia
• Proficient in Microsoft Office 365 (Excel, Powerpoint, Word, Outlook)
• Min 5 years’ experience in CRM/ Product Marketing
• Strong analytical and problem-solving skills
• Hands on experience with CRM software/ system is preferred
• Prior internships in luxury brands industry is preferred

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/

If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

WHAT CAN WE OFFER?

• A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members.
• Beyond this role, your development is a pillar of our ambition. Parfums Christian Dior, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses. 

This is a full-time hybrid role for a Full Stack Engineer at VOX ASIA / PT Indo Online Mitra Usaha. The Full Stack Engineer will be responsible for back-end and front-end web development, software development, and full-stack development. This role will be primarily located in Bandung, with the flexibility to work remotely.

• Back-End Web Development and Front-End Development skills
• Software Development and Full-Stack Development skills
• Excellent knowledge of C#, Asp.NET Webforms, Asp.NET MVC, ASP.Net Core, React.JS
• Experience in WEB.API, Web Services
• Strong problem-solving and communication skills
• Familiarity with Agile methodologies
• Knowledge of databases and SQL
• Knowledge of Multi-Tiers architecture, SOLID patterns, Dependency injection, IoC, Clean Code
• Fluent in English (B2 EU level)

• BPJS Health & Ketenagakerjaan;
• Income Tax covered by company;
• Legal Leave (12 days after 6 months, first year proportional);
• Private Insurance;
• Yearly Event.

• Develop project plans, timelines, and budgets in collaboration with internal software development teams and customers.
• Communicate project status, risks, and issues to customers and internal stakeholders on a regular basis.
• Ensure that all software development project deliverables are completed on time, within scope, and within budget.
• Facilitate project meetings and ensure that action items are assigned and completed.
• Collaborate with internal software development teams to identify and mitigate project risks.
• Act as the primary point of contact for customers and manage their expectations throughout the software development project lifecycle.
• Ensure that software development project documentation is complete and accurate.
• Work with software development teams to ensure that all software development deliverables meet customer requirements.

About the role

As our next Product Manager, you will get a chance to help customer problems, define product visions, and build products to scale. You will work alongside the other Product Managers, Engineering, Data, and UX designers to help Amartha to deliver innovative and delightful user experiences.

Responsibilities

• Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth.
• Create buy-in for the product vision both internally and with key external partners.
• Translate product strategy into detailed requirements and prototypes.
• Scope and prioritize activities based on business and customer impact.
• Work closely with engineering teams to deliver with quick time-to-market and optimal resources.
• Drive product launches including working with the public relations team, executives, and other product management team members.
• Act as a product evangelist to build awareness and understanding.
• Capture insights from newly released features, experiments, research, competitive analysis, and data analysis to identify trends and pinpoint the drivers behind them; Translate these insights into tactical solutions to improve the product

• At least 2 years of product management experience.
• An entrepreneurial mindset; Comfortable working in a complex and face-paced environment.
• Proven track record of managing all aspects of a successful product throughout its lifecycle.
• Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done.
• Skilled at working effectively with cross-functional teams.
• Excellent written and verbal communication skills.
• Experienced in development with agile methods.
• Plus point if you have experience working in fintech.

Job Descriptions:

• Understanding best coding practices and designing thoughtful coding patterns.
• Analyzing problems and proposing an implementation to solve the issues.
• Troubleshooting problems in the field.
• Collaborating with peers to deliver high quality products on time.
• Leading and mentoring peers or a more junior position.

Requirements:

• Candidate must possess at least Bachelor's Degree in Computer Science, Information Technology, Electronic Engineering, or equivalent professional experience in software development.
• Have experience with a complete software development life cycle.
• Solid experience for at least 4 years in C# / C++/ Java is most preferable (the combination of these three is also acceptable).
• Demonstrated experience with system architecture review, OOP, and software programming in a team environment.
• Good grasps and used to best practices in programming.
• Committed to write a good quality and high performance code.
• Demonstrated good logical thinking as well as attention to details.
• Proactive, highly motivated. and strong team player with good ability to multi-task and re-prioritize as necessary.
• Demonstrate leadership, project management, and mentor experience.
• Excellent communication skills in English both oral and written.
• Applicants must be willing to work in Salatiga or Semarang or Bandung.

About Us:

We are a leading financial technology company dedicated to providing innovative solutions to the Indonesian market. Committed to addressing the unique financial challenges and pain points faced by individuals and businesses in Indonesia, our mission is to empower our users with accessible, convenient, and reliable financial tools that improve their financial well-being and quality of life.

Role Requirements:

1. Experience in creating digital product designs (experience in marketing designs is a plus!), with a minimum of 2 years of full-time working experience.
2. Ability to create appealing visuals and ensure a usable experience within the product.
3. Comfortable dealing with abstract problems and data, and adept at turning them into tangible solutions.
4. Understanding of local Indonesian context and the financial pain-points faced.
5. Comfortable with speaking and writing in casual English.
6. Most importantly, must be willing to learn.
7. Bonus: Comfortable with creating digital product copywriting.

Role Description:

1. Design the experiences, visuals, and voices of our mobile app & websites.
2. Ensure an appealing visual and usable experience within the product.
3. Conduct experiments to identify the ideal experiences that resonate best with users.
4. Collaborate closely with engineers to implement your designs into working mobile apps.
5. Maintain close contact with our users to identify their needs and pain points.

• Opportunity to work on innovative digital product designs that cater to the Indonesian market's unique context and financial pain points.
• Collaborate with a diverse team of professionals dedicated to creating impactful solutions.
• Receive mentorship and professional development opportunities to enhance your skills and expertise.
• Flexible work environment that encourages creativity and learning.
• Competitive compensation package with opportunities for growth and advancement within the company.
• Health and wellness benefits, including medical insurance and gym memberships.
• Generous vacation and leave policies to promote work-life balance.
• Company-sponsored events and team-building activities to foster camaraderie and collaboration.

• Membuat planning pekerjaan di lapangan sesuai instruksi dari user agar pekerjaan dapat diselesaikan sesuai jadwal (tepat waktu),
• Memastikan hasil pekerjaan dari tim sesuai dengan standar dan aman untuk digunakan,
• Memantau perbaikan mesin-mesin di bidang mekanik,
• Mengatur dan memeriksa seluruh kegiatan pencegahan kerusakan (maintenance) pada mesing-mesin produksi yang disesuaikan dengan petunjuk kerja dan pelaksanaan maintenance,
• Mengatur dan memeriksa permohonan permintaan pembuatan dan perbaikan terhadap seluruh fasilitas pabrik yang sesuai dengan petunjuk kerja penanganan masalah fasilitas pabrik,
• Memastikan pemasangan mesin/peralatan dan fasilitas baru di bidang mekanik berjalan dengan baik,
• Memastikan pemeliharaan mesin dan fasilitas pabrik di bidang mekanik terlaksana sesuai jadwal,
• Menyediakan suku cadang/bahan baku dan peralatan kerja teknik,
• Memonitor perbaikan/pemasangan terhadap mesin dan fasilitas pabrik.

At Kartu Prakerja, the Manager UX & Design Product role is a critical position in our organization. We are looking for a highly skilled and experienced professional who is passionate about creating exceptional user experiences and driving the design of our products. As the Manager UX & Design Product, you will be responsible for leading the UX and design team, collaborating with cross-functional teams, and ensuring that our products meet the highest standards of usability and visual appeal.

Job Description

• Lead and manage the UX and design team, providing guidance and support in their day-to-day work
• Create and implement UX strategies and design principles to enhance the user experience of our products
• Collaborate with product managers, developers, and stakeholders to define and prioritize product requirements and features
• Conduct user research, usability testing, and data analysis to gain insights and validate design decisions
• Create wireframes, prototypes, and visual designs that effectively communicate design concepts and user flows
• Ensure consistency and adherence to design guidelines and brand standards
• Stay updated on industry trends and best practices in UX and design
• Mentor and coach team members, providing constructive feedback and fostering a culture of continuous improvement
• Manage relationships with external design agencies and freelancers, as needed
• Lead design review sessions and facilitate cross-team collaboration

• Minimum 7 years of experience in UX design, interaction design, or related fields
• Strong portfolio demonstrating successful design projects and expertise in user-centered design
• Proven experience in leading and managing design teams
• Expertise in wireframing and prototyping tools such as Sketch, Adobe XD, or Figma
• Proficient in design and prototyping tools such as Adobe Creative Suite
• Experience with user research methodologies, usability testing, and data analysis
• Excellent communication and presentation skills
• Strong problem-solving and analytical thinking
• Ability to work effectively in a fast-paced and dynamic environment
• Bachelor's or Master's degree in Design, Technology, or a related field

Working with the biggest Innovation Public Services in Indonesia

Working on the product used by 100 Millions of people in Indonesia from 514 city and district

For more about our output, outcome, and impact of Kartu Prakerja here

• Collaborate with stakeholders, including users, internal teams, and external partners, to understand and translate them as product requirements- with clarity on objectives and execution details and acceptance criteria.

• Handle inquiries from stakeholders, such as product operation, issues, and identify areas for improvement in internal processes to expedite problem handling process based on findings.

• Proactively driving development sprint - work closely with engineering throughout the product development lifecycle. Define and prioritize product features, ensure timely delivery, and maintain a high level of product quality.

• Work closely with various teams, including operations, marketing, customer support, and sales, to ensure successful product launches, gather feedback, and address any issues or challenges.

• Conduct usability tests and analyze user feedback to continuously improve the platform's usability and overall customer satisfaction.

• Utilize data-driven insights to track product performance, identify opportunities for improvement, and make data-backed recommendations to support product strategy and roadmap planning. Monitor key metrics, conduct A/B tests, and analyze user behavior to optimize product features. 

• Assist in developing the product roadmap, outlining key features, enhancements, and optimizations to meet user needs and business goals. Prioritize initiatives based on strategic value and resource availability. 

• Stay informed about the ecommerce and recommerce industry landscape, monitor competitor activities, and identify areas of differentiation and improvement for Laku6's platform.

Tanggung Jawab :

1. Menyusun target jangka pendek departemen dengan memperhitungkan factor internal dan eksternal serta inisiatif divisi untuk memastikan target yang ditetapkan selaras dengan yang ditetapkan perusahaan.
2. Membuat prioritas perencanaan tahunan yang meliputi inisiatif program kerja dan anggaran keuangan untuk mencapai target yang telah disusun.
3. Menyusun dan mengusulkan KPI yang tepat dan efektif kepada atasan untuk mendukung pencapaian target departemen.
4. Mengarahkan, mengatur dan memonitor schedule perawatan dan perbaikan peralatan dan fasilitas yang ada di Store dan DC agar terlaksana sesuai standar waktu, standar proses, kebutuhan dan anggaran yang telah ditetapkan.
5. Mengelola kegiatan Pra Testcom, Testcom dan serah terima New Store/Renov agar seluruh kegiatan berjalan sesuai dengan rencana.
6. Mengelola kegiatan bongkaran Store agar kegiatan operasional berjalan sesuai jadwal.
7. Mengarahkan memonitor dan menerapkan standar kerja dan kesiplinan tim sesuai dengan ketentuan perusahaan yang berlaku agar kegiatan operasional berjalan dengan lancar.
8. Membuat laporan pertanggung jawaban anggaran untuk dapat di evaluasi.
9. Membuat laporan setiap kuartal ke atasan untuk memberikan gambaran mengenai progress pekerjaan.
10. Menjalin sinergi dan hubungan baik dengan lintas departemen untuk mendukung aktivitas departemen.
11. Memberikan arahan dan memastikan program pengembangan tim berjalan untuk meningkatkan kompetensi yang dimiliki.

1. Min S1 Jurusan Teknik Elektro.
2. Pengalaman kerja min 2 tahun di posisi yang sama.
3. Pengalaman handle peralatan resto (mesin pendingin, kompor dll) tata udara.

• BPJS Kesehatan
• Jamsostek
• Jaminan pension
• Asuransi kesehatan
• Cuti
• THR
• Kenaikan gaji tahunan
• Insentif

Your Career

As a Systems Engineer you provide technical expertise and guidance in your customer’s zero trust journey.  You will play a key role in defining technical solutions that secure a customer’s key business imperatives.  You evangelize our industry leadership in on-prem, cloud, and security services that establish PANW as your customer’s cybersecurity partner of choice.

Your Impact

Curiosity is core to the SE role, and you see complex problems as opportunities to learn and deliver innovative solutions! You define your impact by:

• Meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions 

• Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers

• Planning and building compelling technical and business-focused solutions which drive adoption and growth after the initial sale and across the portfolio

• Demonstrating strong communication skills and the ability to influence through effective presentations and customer-specific demos, technical engagements, and workshops

• Orchestrating supporting resources to ensure a one-team approach that demonstrates a cohesive strategy

• Promoting end-to-end solutions that include PANW and/or partner professional services to ensure customers realize business value sooner

• Understanding the competitive landscape and effectively differentiate our leadership 

• Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to customer success while actively participating within the SE community and at industry events

Your Career

As a Systems Engineer you provide technical expertise and guidance in your customer’s zero trust journey.  You will play a key role in defining technical solutions that secure a customer’s key business imperatives.  You evangelize our industry leadership in on-prem, cloud, and security services that establish PANW as your customer’s cybersecurity partner of choice.

Your Impact

Curiosity is core to the SE role, and you see complex problems as opportunities to learn and deliver innovative solutions! You define your impact by:

• Meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions 

• Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers

• Planning and building compelling technical and business-focused solutions which drive adoption and growth after the initial sale and across the portfolio

• Demonstrating strong communication skills and the ability to influence through effective presentations and customer-specific demos, technical engagements, and workshops

• Orchestrating supporting resources to ensure a one-team approach that demonstrates a cohesive strategy

• Promoting end-to-end solutions that include PANW and/or partner professional services to ensure customers realize business value sooner

• Understanding the competitive landscape and effectively differentiate our leadership 

• Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to customer success while actively participating within the SE community and at industry events

POSITION: SNOC ENGINEER

LOCATION: OFFICE BASED (JAKARTA)

JOB PURPOSE and Description

HAUD Systems creates unique and intuitive solutions which provide Mobile Network Operators with reliable control over their networks, resulting in increased profitability through the generation of revenues from A2P traffic, enhanced network security, SMS fraud/spam and increased subscriber loyalty. HAUD Systems is an associate member of the GSMA and a subsidiary of Trillian Group. 

Responsible for 24x7 NMS, Ticket management and all communications with Global Telecom client NOCs and Messaging Business Units, spanning the entire HAUD Solutions global footprint.

Role Profile and Responsibilities:

The Employee’s Responsibilities shall include, but shall not be limited to:

● Respond to Customer’s requests and inquiries
● Real-time monitoring on the Network Monitoring System (NMS)
● Compilation of data on respective alarms prior escalating such alarms as per severities with the relevant teams
● Preliminary investigation, classification, and acknowledgement of NMS alarms as per SOP
● Initial alarms trouble shooting (logs, traces, CDRs), alarm verifications, impact analysis and next actions
● Follow-up with responsible departments for resolving escalated/pending alarms.
● Logging of Tickets on the Ticketing System
● Updating of the Ticketing System with the latest progress on all tickets, follow-ing internal SOPs based on Industrial Standards
● Mastering the current inhouse developed applications and platforms to be able to provide immediate responses to platform related clients’ queries
● Preliminary investigation, classification, and acknowledgement to the respec-tive clients, of all opened tickets as per SOP
● Initial support ticket trouble shooting (logs, traces, CDRs), ticket verifications, impact analysis and next actions
● Escalating Tickets to relevant teams at 2nd Line
● Follow up on Opened Tickets Internally as per SLAs till resolution
● Updating Customers with progress as per SLAs
● Tickets Reports and Analysis on Daily, Weekly and Monthly basis
● Handling and assistance in the execution of Change Requests including sched-uling, process flow ownership, customer communication and execution
● Assistance in technical operations, maintenance, clients’ installations, and up-grades 24x7 activities, such as but not limited to:
    ● Assistance in UAT and migration
    ● System Health Monitoring

● Execution of minor / routine technical activates

● Degree in Computer Science, Information Technology, Engineering or equivalent
● Linux knowledge considered an asset
● Must be able and willing to work shifts (basis of 8 hours per shift with 24x7 coverage Monday to Sunday inclusive of public holidays)
● Minimum 2 + years 24/7 NOC and Customer handling experience in IT, ISP or Telecom Operations
● Strong operational experience on Jira & Zabbix or other ticketing & NMS platforms

● Protocol analysis and troubleshooting hands on skills using protocol analyzers such as Wireshark 

● Knowledge of Telecommunications protocols such as SS7/Diameter/SMPP/HTTP will be considered as an asset
● Flexibility to travel
● Ability to work in a fast-paced environment
● Proficiency in the English language both written and verbal
● Able to adjust plans as necessary and provide alternative strategies to meet changing operational situations.
● Able to work on his/her own initiative
● Willing to learn new technologies
● Interpersonal skills

• Gross Base Salary paid monthly
• International and multi-cultural working environment
• Private Health Insurance
• Travel Allowance
• Health and Fitness Allowance
• Staff recognition and career growth
• Internal training
• Shift Work (based in office in Jakarta)
  
  
  

About Us:

For most Mobile Network Operators, SMS A2P is a sleeping giant. Total addressable revenue is stagnant - coming from either fixed price wholesale, or traffic eroding price hikes. HAUD’s complete Messaging Revenue Platform is an industry game-changer allowing MNOs to break free of traditional growth constraints and create attractive revenue strategies which can be enforced through our award-winning SMS firewall and billed via automation.

What is it like to work here:

We are a hyper-growth, global organisation with innovation, diversity and inclusion at the heart of everything we do. We know work makes up a massive part of our lives, that’s why our flexible working model ensures that our teams have a healthy work/life balance. We invest in our employees to grow within the business and to continue to develop themselves through our learning and development programmes, providing room for internal promotion and longevity.

You will support the Director of Engineering in managing the Engineering department, ensuring the efficient running of the all hotel facilities, including all fire and life safety equipment and systems. It will be your responsibility to plan and manage all preventative maintenance work, new projects, extensions, and renovations. You will be involved in preparing the Engineering budget for the property, and will provide the Engineering knowledge for the hotel strategic and operational plans. You will monitor energy usage in the hotel, and implement initiatives to conserve energy wherever possible.

About the job

Leveraging our client operations by monitor, evaluate, and identify strategies to optimize processes, services, systems, and analysis. Provide responsive Incident Management support to minimize business disruptions.

What you will do:

• Willing to work shifts in Central Jakarta
• Monitoring Event Management in the Network Security Devices
• Covers support activities of Incident Management on the Network Security Infrastructure
• Performing root cause analysis of incidents on the Network Security Infrastructure
• Change management on the Network Security Infrastructure and Reporting of change activities
• Knowledge Management to analyze trends in the utilization of security and network devices & Reporting on the Network Security Infrastructure
• Inventory Management for Network Security Infrastructure
• Providing on-site assistance, corrective maintenance, preventive maintenance, and proactive maintenance
• Creating Reports from the process of presenting the overall results of IT Service Management activities related to the maintenance of Network Security

What you need:

Minimum Diploma Degree in Informatics Engineering, Electrical Engineering or Equivalent

Have a knowledge of information security and Network is mandatory

Have an understanding of firewalls, routers, switches, an various system concept is mandatory

Have an experience of network security product

Having Network Security Product certification / Network Security Professional certification

Having knowledge of IT security framework and standard such a CIS or COBIT is point plus.

Have excellent work ethics, communication.

Team Summary

The Indonesia team comprises of a highly motivated, passionate, business driven bunch of problem solvers who create impactful experiences for our clients. Here at Visa, we strive to excel with our partners and via strong collaboration, we look to enable and inspire all players in the ecosystem to bring the best payment experience to end users. If you are business savvy with financial payment industry experience and have the technical background necessary to help further establish Visa as a leading payments solutions partner in Indonesia, you should apply.

What a Sr. Product Manager does at Visa:

The in-country Sr. Product Manager will report to the Senior Director, Head of Products & Solutions Indonesia. The individual is expected to lead the expansion of Visa business in the country, and to work closely with internal as well as external stakeholders.

Responsibilities:

• Lead Visa team in obtaining regulatory license to operate new businesses in the country by working closely with Government Engagement, Legal, Risk, Strategy, MS&A, Regulators, and other stakeholders.
• Ensure all infrastructure required to implement the new business are ready by working with stakeholders involved in the ecosystem including clients, acquirer, switchers, issuers as well as engage closely with the payment associations.
• Secure commercial deals with clients and drive the execution and implementation of the deals by working closely with Digital Partnership, Business Development and Account Managers.
• Onboard clients on to the Visa Network by taking an active role in leading project management efforts and securing support for execution as well as drive multiple projects while working closely with Visa's Client Services team and other stakeholders.
• Support clients and all involved partners in the ecosystem for Go-to-Market strategy and execution.
• Measure the implementation and execution of deals against business metrics including the number of activations, number of credentials issued, and other growth metrics.
• Work with Marketing and Corporate communication in voicing out new Visa businesses initiatives and Visa digital payment innovations to heighten in-country awareness.
• This role will also be responsible for managing the commercial relationships with some of Visa's most complex and highest growth partners.

Why this is important to Visa

With a high un-bankable segment, the government recognized the opportunity for payment innovation to transform the local landscape to a cashless society and has been investing efforts to go cashless. As such, it presents the need for fit-for -purpose solutions which Visa is in the position to provide. Hence, the individual is key to lead the sell-in process with potential new clients and to tailor solutions offered to consumers, merchants and issuers, achieving Visa’s goal of being the best way to pay and be paid for everyone, everywhere. The individual will also participate in initiatives to expand and drive credentials as well as volume growth as Visa expands our business beyond Debit and Credit.

Team Summary

The Indonesia team comprises of a highly motivated, passionate, business driven bunch of problem solvers who create impactful experiences for our clients. Here at Visa, we strive to excel with our partners and via strong collaboration, we look to enable and inspire all players in the ecosystem to bring the best payment experience to end users. If you are business savvy with financial payment industry experience and have the technical background necessary to help further establish Visa as a leading payments solutions partner in Indonesia, you should apply.

What a Sr. Product Manager does at Visa:

The in-country Sr. Product Manager will report to the Senior Director, Head of Products & Solutions Indonesia. The individual is expected to lead the expansion of Visa business in the country, and to work closely with internal as well as external stakeholders.

Responsibilities:

• Lead Visa team in obtaining regulatory license to operate new businesses in the country by working closely with Government Engagement, Legal, Risk, Strategy, MS&A, Regulators, and other stakeholders.
• Ensure all infrastructure required to implement the new business are ready by working with stakeholders involved in the ecosystem including clients, acquirer, switchers, issuers as well as engage closely with the payment associations.
• Secure commercial deals with clients and drive the execution and implementation of the deals by working closely with Digital Partnership, Business Development and Account Managers.
• Onboard clients on to the Visa Network by taking an active role in leading project management efforts and securing support for execution as well as drive multiple projects while working closely with Visa's Client Services team and other stakeholders.
• Support clients and all involved partners in the ecosystem for Go-to-Market strategy and execution.
• Measure the implementation and execution of deals against business metrics including the number of activations, number of credentials issued, and other growth metrics.
• Work with Marketing and Corporate communication in voicing out new Visa businesses initiatives and Visa digital payment innovations to heighten in-country awareness.
• This role will also be responsible for managing the commercial relationships with some of Visa's most complex and highest growth partners.

Why this is important to Visa

With a high un-bankable segment, the government recognized the opportunity for payment innovation to transform the local landscape to a cashless society and has been investing efforts to go cashless. As such, it presents the need for fit-for -purpose solutions which Visa is in the position to provide. Hence, the individual is key to lead the sell-in process with potential new clients and to tailor solutions offered to consumers, merchants and issuers, achieving Visa’s goal of being the best way to pay and be paid for everyone, everywhere. The individual will also participate in initiatives to expand and drive credentials as well as volume growth as Visa expands our business beyond Debit and Credit.

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

As we continue to expand our presence in Indonesia, we are seeking dynamic individuals who are not only skilled professionals but also share our enthusiasm for making a meaningful impact. As a Lead mobile engineer, react native, you will play a pivotal role in shaping the technological landscape of our innovative projects. Collaborating with cross-functional teams, you'll be responsible for designing, developing, and implementing robust software solutions that drive our success.

Job Description:

We are looking for a talented and experienced Lead Mobile Engineer specializing in React Native to lead our mobile development team. As the Lead Mobile Engineer, you will play a key role in driving the technical direction, architecture, and development of our mobile applications. You will work closely with cross-functional teams to deliver high-quality software solutions that meet our business objectives.

Responsibilities:

• Lead and mentor a team of mobile developers, providing technical guidance and support throughout the development lifecycle.
• Architect, design, and implement complex mobile applications using React Native framework.
• Collaborate with product managers, designers, and other stakeholders to define requirements and project scopes.
• Drive innovation and continuous improvement in mobile development processes and technologies.
• Ensure the performance, scalability, and reliability of mobile applications.
• Conduct code reviews and ensure adherence to coding standards and best practices.
• Identify technical debt and implement strategies for refactoring and code optimization.
• Stay updated on emerging technologies and industry trends, and advocate for their adoption when appropriate.
• Act as a subject matter expert on mobile development, providing insights and recommendations to senior leadership.

• Bachelor's degree in Computer Science, Engineering, or related field.
• Proven experience as a Lead Mobile Engineer or similar leadership role.
• Strong expertise in mobile application development using React Native.
• In-depth knowledge of JavaScript, TypeScript, and ES6+ syntax.
• Experience with state management libraries such as Redux or MobX.
• Solid understanding of mobile UI/UX principles and best practices.
• Familiarity with RESTful APIs and GraphQL.
• Experience with CI/CD pipelines and automated testing frameworks.
• Excellent problem-solving and debugging skills.
• Strong communication and interpersonal abilities.
• Ability to thrive in a fast-paced, collaborative environment.

• Be at the forefront at tackling the hardest problems within the insurance industry
• Team culture - highly practical and results oriented
• Free training and development, constantly improve yourself
• Subsidized insurance coverage for medical and life insurance
• Great lifestyle - free weekly lunch and many more
• Hybrid working arrangement

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

As we continue to expand our presence in Indonesia, we are seeking dynamic individuals who are not only skilled professionals but also share our enthusiasm for making a meaningful impact. As a Senior mobile engineer, flutter, you will play a pivotal role in shaping the technological landscape of our innovative projects. Collaborating with cross-functional teams, you'll be responsible for designing, developing, and implementing robust software solutions that drive our success.

Job Description:

We are seeking an experienced Senior Mobile Engineer specializing in Flutter to lead our mobile development efforts. As a Senior Mobile Engineer, you will play a key role in designing, developing, and maintaining high-quality mobile applications using Flutter framework. You will lead a team of developers, providing technical guidance and mentorship to ensure the successful delivery of projects.

Responsibilities:

• Lead the development of mobile applications for iOS and Android platforms using Flutter framework.
• Architect and design scalable and maintainable mobile solutions that meet business requirements.
• Collaborate with cross-functional teams including product managers, designers, and backend engineers to define project scopes and requirements.
• Mentor junior developers, providing technical guidance, code reviews, and feedback.
• Ensure the performance, reliability, and security of mobile applications.
• Stay updated on Flutter updates, new features, and best practices, and advocate for their adoption within the team.
• Continuously identify areas for process improvement and implement solutions to enhance development efficiency.
• Troubleshoot and debug issues reported by users or testers, and provide timely resolutions.
• Collaborate with QA engineers to ensure thorough testing and quality assurance of mobile applications.
• Contribute to the technical roadmap and architecture decisions for mobile development projects

• Bachelor's degree in Computer Science, Engineering, or related field.
• Proven experience in mobile application development with a strong focus on Flutter.
• Extensive knowledge of Dart programming language and Flutter framework.
• Demonstrated expertise in architecting and designing complex mobile applications.
• Strong understanding of mobile UI/UX design principles and best practices.
• Experience with state management solutions such as Provider, Bloc, or Riverpod.
• Knowledge of RESTful APIs and asynchronous programming.
• Solid understanding of mobile app architecture patterns such as MVVM or MVC.
• Excellent problem-solving and debugging skills.
• Strong leadership, communication, and collaboration abilities.
• Ability to thrive in a fast-paced, agile development environment.

• Be at the forefront at tackling the hardest problems within the insurance industry
• Team culture - highly practical and results oriented
• Free training and development, constantly improve yourself
• Subsidized insurance coverage for medical and life insurance
• Great lifestyle - free weekly lunch and many more
• Hybrid working arrangement

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

As we continue to expand our presence in Indonesia, we are seeking dynamic individuals who are not only skilled professionals but also share our enthusiasm for making a meaningful impact. As a React Native Engineer, you will play a pivotal role in shaping the technological landscape of our innovative projects. Collaborating with cross-functional teams, you'll be responsible for designing, developing, and implementing robust software solutions that drive our success.

Job description:

We are seeking a talented React Native Engineer to join our dynamic team. As a React Native Engineer, you will be responsible for developing and maintaining mobile applications using React Native framework. You will collaborate closely with our product development and design teams to deliver high-quality software solutions.

Responsibilities:

• Develop mobile applications for iOS and Android platforms using React Native framework.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Ensure the performance, quality, and responsiveness of applications.
• Identify and fix bugs, as well as improve application performance.
• Maintain code integrity and organization.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
• Participate in code reviews and provide constructive feedback to team members.

• Bachelor's degree in Computer Science, Engineering, or related field.
• Proven experience in developing mobile applications using React Native.
• Strong proficiency in JavaScript, TypeScript, and ES6+ syntax.
• Familiarity with RESTful APIs and GraphQL.
• Experience with state management libraries such as Redux or MobX.
• Understanding of mobile UI/UX principles and best practices.
• Knowledge of mobile app deployment processes for both iOS and Android platforms.
• Excellent problem-solving and debugging skills.
• Strong communication and collaboration abilities.
• Ability to work independently and in a team environment.

• Be at the forefront at tackling the hardest problems within the insurance industry
• Team culture - highly practical and results oriented
• Free training and development, constantly improve yourself
• Subsidized insurance coverage for medical and life insurance
• Great lifestyle - free weekly lunch and many more
• Hybrid working arrangement

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

As we continue to expand our presence in Indonesia, we are seeking dynamic individuals who are not only skilled professionals but also share our enthusiasm for making a meaningful impact. As a Flutter engineer, mobile, you will play a pivotal role in shaping the technological landscape of our innovative projects. Collaborating with cross-functional teams, you'll be responsible for designing, developing, and implementing robust software solutions that drive our success.

Job Description:

We are seeking a skilled Flutter Engineer to join our mobile development team. As a Flutter Engineer, you will be responsible for building and maintaining mobile applications using the Flutter framework. You will work closely with our design and product teams to deliver intuitive and engaging user experiences across multiple platforms.

Responsibilities:

• Develop mobile applications for iOS and Android platforms using the Flutter framework.
• Collaborate with designers and product managers to translate UI/UX designs into functional applications.
• Implement custom widgets and UI components to create visually appealing interfaces.
• Optimize application performance for maximum speed and scalability.
• Integrate with backend services and APIs to fetch and update data.
• Conduct code reviews and provide feedback to team members to ensure code quality and consistency.
• Stay updated on Flutter updates, new features, and best practices.
• Troubleshoot and debug issues reported by users or testers.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

• Bachelor's degree in Computer Science, Engineering, or related field.
• Proven experience in mobile application development using Flutter.
• Strong understanding of Dart programming language.
• Experience with state management solutions such as Provider, Bloc, or Riverpod.
• Knowledge of mobile UI/UX design principles and best practices.
• Familiarity with RESTful APIs and asynchronous programming.
• Solid understanding of mobile app architecture patterns such as MVVM or MVC.
• Excellent problem-solving and debugging skills.
• Strong communication and collaboration abilities.
• Ability to work independently and in a team environment.

• Be at the forefront at tackling the hardest problems within the insurance industry
• Team culture - highly practical and results oriented
• Free training and development, constantly improve yourself
• Subsidized insurance coverage for medical and life insurance
• Great lifestyle - free weekly lunch and many more
• Hybrid working arrangement