About the role

As our next Quality Assurance, you will get a chance to help our customer, by recommending improvements, and develop automation to scale our testing process. You will actively collaborate with Product Managers, Engineering, and DevOps to help Amartha to deliver innovative and delightful user experiences.

Responsibilities

• Improving, enhancing, automating: acting as a catalyst for change and improvement in performance and quality
• Create test automation script for API and UI automation to improve the regression test efficiency
• Create load-test script to assess the scalability of our system
• Create security scan test to detect vulnerability of our system
• Analyze bugs and errors found during tests
• Recommend improvements in software to enhance user experience
• Motivate the development process for efficiency and performance
• Works together with the software developer to enhance and improve program

• Bachelor’s degree (Preferably Computer Science / Information Technology)
• Has a minimum of 3 years experience in the related field
• Experience with testing and testing automation tools: Robot Framework, Katalon Studio, Locust, Artillery, Browserstack, ZAP
• Experience with API testing automation, UI Automation, Loadtest, and Security Scan
• Knowledge and understanding of modern development techniques, branching strategies (gitflow, feature branches / flags, trunk-based development) and CI/CD
• Understanding the need for testing automation at all levels: from database to UI
• Possesses good problem solving skills (able to identify problems and find simple solutions). Able to think out-of-the-box
• Fun to work with and a team player
• Eager to learn (self-learning and from others), share and grow
• Self motivated and able to inspire and motivate people

Production Management

• Responsible for Production results.  Drive execution of site improvement plans, help set production improvement goals, ensure priorities and accountabilities are clear, provide resources and remove obstacles to ensure success.
• Analyze and draw information for long-term strategic change and improvement for multiple teams/shifts.
• Lead significant projects & improvement initiatives, scheduling and planning, budgeting and control on assigned production lines.  
• Design and implement production improvement strategies for safety, cost, quality, training, inventory and services.
• Oversee the practice of all health and safety procedures, ensuring that safety is employees’ top priority and lead a safe operation of the business unit and comply with legal, legislative and corporate safety requirements.
• Ensure that manufacturing team members meet site goals and objectives in the establishment of sites’ annual production plans
• Plans, directs and coordinates the ordering and distribution of products, parts, and accessories. Ensures adequate and timely distribution of these elements to attain maximum sales potential consistent with good inventory control.
• Ensure tracking and use of key performance indicators to promote improved operational and business results.

Employee Development & Management

• Train and provide development opportunities for staff and ensure annual goals are complete and communicated (Global Performance Management System is updated & provides regular feedback). Act as a team role model and change-agent.
• Model and promote the Corporation’s Code of Business Ethics and Values.
• Perform general management duties, exercising usual authority concerning staff, performance appraisals, promotions and terminations. Responsible for estimating personnel needs, assigning work, meeting completion, interpreting and ensuring consistent application of company policies.
• Positively lead and influence team members to partner together to achieve individual and business goals.

Maintenance Focus

• Ensures maximum efficient production of facilities and equipment, as well as the care of all grounds and support equipment, through the direction of a technical support staff made up of supervisors, technicians, custodians, and the purchase of necessary outside technical and non-technical support services. 
• Plans, coordinates, and supervises machine and/or building maintenance schedules and activities.
• Coordinates all ordering of parts and services that will maintain or improve the machine/facility cost effectively.

1. Mengembangkan, menerapkan dan mengelola strategi media sosial yang inovatif
2. Meningkatkan kesadaran merek melalui kampanye
3. Bekerja sama dengan tim pemasaran untuk menciptakan dan mempromosikan konten yang sejalan dengan identitas merek kami

• Use his/her academic expertise (knowledge, science & research) to solve society’s issue
• Ensure tasks are carried out within agreed timescales and budgets.
• Report (weekly/ monthly) to the faculty management and members the status of project progress against the plan schedule and provide corrective actions necessary if the planned schedule is not achieved.
• Submit planning report such as preparation of material procurement report in accordance with approved program.
• Work alongside with Laboratory Technical Engineer and faculty members on technical aspects of projects.
• Develop laboratory teaching modules for students.
• Work together with Technical Engineer and faculty members to teach the experiment modules for students.
• Ensure administrative job related to Lab run smoothly

Primary Responsibilities:

• Establish and maintain seamless co-ordination & co-operation with all departments  to ensure maximum cooperation, productivity, morale and guest service.
• Provide effective support to the team to enable them to deliver effective and efficient services.
• Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
• Motivate and develop staff to ensure smooth functioning of the department.

• Ensure that the team is trained for all safety provisions.
• Ensure optimal, cost effective use of the resources and educate the team on the same.
• Check and ensure that the temperature of cold stores, public areas etc. are maintained as per the specifications.
• Check and ensure the working condition of fire detectors, fire fighting systems, transformers, electrical systems, etc.
• Coordinate with other departments for regular servicing and testing of equipment.
• Check and ensure that proper safety measures have been adhered to and also ensure maintenance of all fire fighting equipment.
• Ensure that all the first aid kits are available for use in their proper places.
• To supervise the operations of Air-conditioning plant, boilers, pumps etc.
• Ensure that desired level of water is maintained in water storage tanks.
• Ensure correct maintenance of all equipment in conjunction with the other user departments & stay abreast of technological advances in surveillance & safety equipment.

• Build construction technology based on product/operation requirements, whether it is internal tools or consumer-facing digital products.
• Database design for feature development
• Slicing UI design from figma into front end/mobile component
• Technical design on feature (Database & API Design)
• Full Stack Development
• Low-code development for Internal Tools
• Deployment
• Maintain & monitor infrastructure
• Bug fixing

• 2-3 years of working experience
• Enthusiastic to work in a fast-paced environment
• Quick learner, able to adopt with new technologies
• Excited to revolutionize the construction and property industry
• Great communication skills both in-person and through communication software like Slack, Gmeet, etc. Have a preference to over communicate problems/ideas instead of under communicate.
• High sense of ownership, contribute ideas and concern to make a better product

Technical Requirements

• Fullstack knowledge with heavy emphasis on server-side backend development
• Golang (2+ years of experience)
• Gin Web Framework
• GORM
• Javascript (1+ year of experience)
• Relational Database (Postgres, 3+ years of experience)
• Experienced in MVC pattern
• Experienced on interpreting product requirement to technical design
• Experienced in creating a normalized database design and code structure
• Experienced in front end and mobile best practice and modularity
• Working knowledge of git and github
• Knowledge of REST APIs
• Knowledge of GraphQL is a plus
• Understand Github action deployment is a plus
• Google Cloud skills is a plus
• Experience in Retool or any low-code development is a plus
• React Native (1+ year of experience) is a plus
• React (1+ year of experience) is a plus
• Good design sense to slice UI/UX from figma into code is a plus

• Reporting to the TM Manager Flooring, be responsible for product Engineer for flooring and Industrial manufacture
• Achieve agreed sales and contribution target / budget and promote Sika products to all potential customers in the designated territory.
• Provision of necessary customer, product & market information as directed by the superior / TM Manager to enable the necessary regional support requirements to be realized.
• Effectively respond to market conditions and customer requirements.
• Active to supporting TM Flooring in reviewing market situation and developing new products as market needs

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand. Join us on this exciting journey as we expand our operations in Malaysia. We're looking for dynamic individuals who share our vision and want to contribute to the next chapter of Bjak's success.

Position Overview:

We are seeking a talented and passionate Software Engineer to join our dynamic team in Jakarta, Indonesia. The ideal candidate will be proficient in developing high-quality software solutions and possess a strong foundation in computer science principles. As a Software Engineer, you will collaborate with cross-functional teams to design, develop, and deploy cutting-edge software applications that address our customers' needs and drive business success.

Responsibilities:

• Design, develop, and maintain scalable and high-performance software applications using modern programming languages and frameworks.
• Collaborate with product managers, designers, and other stakeholders to understand requirements and translate them into technical specifications and implementation plans.
• Write clean, efficient, and well-documented code following best practices and coding standards.
• Conduct code reviews, provide constructive feedback, and mentor junior team members to promote continuous improvement and knowledge sharing.
• Troubleshoot and debug issues, perform root cause analysis, and implement effective solutions to ensure the reliability and stability of software systems.
• Stay updated on emerging technologies, industry trends, and best practices in software development, and leverage this knowledge to drive innovation and improve development processes.
• Participate in Agile/Scrum ceremonies such as sprint planning, daily stand-ups, and retrospectives to ensure timely delivery of high-quality software increments.
• Collaborate with cross-functional teams to contribute to the architecture, design, and development of new features and products.

• Bachelor's degree in Computer Science, Software Engineering, or a related field. Master's degree is a plus.
• Proven experience as a Software Engineer or related role, with a minimum of [X] years of experience in software development.
• Strong proficiency in one or more programming languages such as Java, Python, JavaScript, or C++.
• Solid understanding of data structures, algorithms, object-oriented design principles, and design patterns.
• Experience with web development frameworks (e.g., React, Angular, Vue.js) and RESTful API design.
• Familiarity with database systems such as MySQL, PostgreSQL, MongoDB, or Redis.
• Proficiency in version control systems (e.g., Git) and continuous integration/continuous deployment (CI/CD) pipelines.
• Excellent problem-solving skills, attention to detail, and a passion for writing clean and maintainable code.
• Strong communication and interpersonal skills, with the ability to collaborate effectively in a cross-functional team environment.
• Experience working in an Agile development environment is preferred.
• Fluency in English, both written and verbal, is required. Knowledge of Bahasa Indonesia is a plus.

• Competitive salary and benefits package.
• Flexible working hours and remote work options.
• Opportunities for professional growth and career development.
• Dynamic and collaborative work environment.
• Health and wellness programs.
• Company-sponsored events and team outings.

• To support existing customers by providing on-site technical support, and the introduction of new Sika systems and products.
• To react in a timely fashion to provide technical solutions and training to support emergency requests by customers or consultants.
• To offer value added solutions to the customer through an active “hands on” approach to the training of customers employees.
• To Collaborate with cross-functional teams to analyze customer feedback and identify recurring issues or challenges.
• To Develop and implement improvement plans to address identified areas, ensuring the highest quality of technical support.
• TO Proactively identify opportunities for process optimization, cost reduction, and increased productivity in the delivery of technical solutions.

Fita is a health-tech platform that brings together a community of fitness enthusiasts and expert coaches. Our mission is to empower Indonesians of all fitness levels to achieve their goals, maintain a healthy lifestyle, and build lasting habits through personalized virtual coaching sessions.

What you will do but not limited to:

• Manage infrastructure on GCP
• Participate in the entire software development process including design, development, delivery, monitoring, and improvement
• Provide technical assistance to improve system performance, capacity, reliability, scalability, and security
• Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity
• Closely collaborating with other engineering and product teams to ensure that expected system behavior is understood and monitoring exists to detect anomalies
• Participate in continuous improvement and execution of quality and timely major incident root cause analysis and blameless post-mortem activities to ensure we take action to avoid similar problems in the future

Expected KPI

• Maintain uptime for critical infrastructure components
• Make sure all infrastructure components monitored (Redis, PgSQL, etc) - by node count
• Make sure 80% of alerts have Time To Acknowledge below 30m in office hours
• Make sure 80% of infra provisioning / configuration requests handled below 3h in average in office hours

If you are ready to take the next step in your career, feel free to apply now at [email protected]

Responsibilities :

• Write efficient, reusable, and testable code following best practices and coding standards

• Participate in the development lifecycle, including requirements analysis, testing, deployment, and monitoring

• Make sure the data platforms and processes are running well both in data collection, integration and processing

• Monitor and manage data quality processes and data integrations

• Create back end application services

• Troubleshooting technical issues and/or help in technical improvement

• Document data operations and monitoring solutions in clear, concise guides

• Support end-to-end Project Deployments as required by business needs

• Work with the team professionals to set detail specifications for new applications or features

• Perform unit and integration testing before launch

• Work on cross-functional teams to troubleshoot and solve complex problems

• Providing technical support of Bosch Rexroth IoT Solutions.
• Analyzing the gap of technical requirement from customer.
• Working closely with international team for troubleshooting and technical support activity.
• Working hands-on with BR IoT kit to develop Industry 4.0 PoC Project.
• Working collaboratively with the team for marketing and media activity.
• Providing Technical training of Bosch Rexroth IoT Solution 

We are looking for someone who can work effectively in a testing role and spend most of their time assessing the software for bugs, preparing test cases, and defining the test to verify that the software does not have any technical issues. To succeed in this role, you had exposure to QA automation tools, Agile project tools, and Git management tools.

Every team has its specialty and uniqueness, and our Technology team is no exception! In addition, our Technology team has its DNA that makes our team different and excels at what they do.

Impact Driven: We are driven to create products that not only focus on user experience but also make a social impact as a bigger purpose.

Craftsmanship: To us, building a product is an art. We carefully craft every detail of it and ensure we have a strong sense of ownership.

Pushing Boundaries: Comfort zone is not a place we want to stay in. We keep innovating to keep our minds sharp.

• At least 3 years of experience in software quality assurance as a QA Engineer.
• Experience with QA automation tools such as Katalon, Newman, and Robot framework.
• Familiarity with development tools such as Postman to verify API requests and responses, SQL tools such as DB Beaver to verify data.
• Has the ability to access application logs in the Linux environment and use various Linux shell commands.
• Experience in Git version management tools.
• Have used Agile project management tools such as JIRA and Asana.
• Experience in reviewing product specification documents, developing test cases, and managing test cases as the output of the product specification documents.
• Good communication skills, both written and verbal.
• Hands-on experience in testing Android, iOS Mobile apps, Web portals, and REST APIs.

At Ajaib, we recognize how some of us can’t fit into only one type of work arrangement. That’s why we strive to have options and build the foundation of a flexible work structure and culture where "work can be from anywhere (WFA)". Work From Office (WFO) will become a WFA alternative when employees want to socialize and bond with colleagues in the office space.

Join us as we make magic happen to increase Indonesia’s financial inclusion!

• Ensure tasks are carried out within agreed timescales and budgets.
• Report (weekly/ monthly) to the faculty management and members the status of project progress against the plan schedule and provide corrective actions necessary if the planned schedule is not achieved.
• Submit planning report such as preparation of material procurement report in accordance with approved program.
• Work alongside with Laboratory Technical Engineer and faculty members on technical aspects of projects.
• Develop laboratory teaching modules for students.
• Work together with Technical Engineer and faculty members to teach the experiment modules for students.
• Ensure administrative job related to Lab run smoothly

• Develop user interfaces for web applications using Vue.js frameworks.
• Collaborate with back-end developers using PHP and Laravel for seamless integration of front-end and back-end components.
• Implement responsive designs and ensure cross-browser compatibility.
• Optimize web applications for speed, scalability, and performance.
• Write clean, maintainable, and efficient code in both front-end and back-end environments.
• Create reusable front-end components and libraries for future use.
• Conduct code reviews and provide constructive feedback.
• Work with databases, APIs, and third-party libraries.

Melakukan tugas dan aktivitas yang berkaitan dengan sumber daya manusia di perusahaan

Melakukan tugas dan aktivitas yang berkaitan dengan sumber daya manusia di perusahaan

Memastikan proses produksi berjalan sebagaimana standard proses dan kualitas yang telah di tetapkan oleh perusahaan

Memastikan proses produksi berjalan sebagaimana standard proses dan kualitas yang telah di tetapkan oleh perusahaan

• Be a team player, responsible for every task as a team rather than an individual.
• Be a valued member of an autonomous, cross-functional agile team.
• Research and suggest innovations that can improve Kata Platform.

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy. Currently, INDICO is expanding its business in Agritech and Agribusiness named Telkomsel DFE (www.dfe.farm/)

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

We are looking for an experienced Factory Production Manager to join our team. The Factory Production Manager will be responsible for overseeing all aspects of the production process in our factory, ensuring efficiency and productivity while maintaining high-quality standards.

What you will do but not limited to:

• Oversee all aspects of the palm sugar factory operations, including production planning, quality control, inventory management, and maintenance. 

• Develop and implement standard operating procedures (SOPs) to ensure efficient and safe operations. 

• Lead and manage a team of factory staff, including training, shifting, and performance evaluations. 

• Monitor production output and implement measures to improve productivity and efficiency. 

• Ensure compliance with food safety regulations and certifications. 

• Collaborate with suppliers and vendors to ensure timely and cost-effective procurement of raw materials and equipment. 
• Maintain a safe and clean working environment. 

• Implement continuous improvement initiatives to optimize production processes and reduce waste. 

• Minimum Diploma degree in Food Science, Industrial Engineering, Business Management, or a related field. 

• Minimum 5 years of experience in factory management, preferably in the food or beverage industry. 

• Willing to be placed in Sukabumi 

• Has a tough character, problem solver, quick response, and strong analytical. 

• Strong knowledge of palm sugar production processes and quality control standards. 

• Experience in managing a team and leading operations in a manufacturing environment. 

• Excellent problem-solving and decision-making skills. 

• Strong organizational and time management abilities. 

• Knowledge of food safety regulations and certifications. 

• Experience in implementing continuous improvement initiatives. 

• Excellent communication and leadership skills. 

• Ability to work effectively in a fast-paced and dynamic environment. 

Getting to Know Ajaib

We’ve been experiencing hyper-growth the past year, becoming Indonesia's 7th Unicorn Startup and the first Investment Fintech Unicorn in South East Asia 2,5 years after Ajaib first launched. With the global financial technology market expected to grow gradually, we aim to make stock trading accessible for millennials through our mobile-first approach. In 2022, we opened our new head office in the Indonesia Stock Exchange Building, and we’re just getting started!

The three principles, or what we call as 3DNAs became the foundation and sets the guideline for the Magician belief system: Everyone is an owner, Growth Mindset, and A Will to Win.

Description

Every team has its specialty and uniqueness, and our Technology team is no exception! In addition, our Technology team has its DNA that makes our team different and excels at what they do.

Impact Driven: We are driven to create products that not only focus on user experience but also make a social impact as a bigger purpose.

Craftsmanship: To us, building a product is an art. We carefully craft every detail of it and ensure we have a strong sense of ownership.

Pushing Boundaries: Comfort zone is not a place we want to stay in. We keep innovating to keep our minds sharp.

Responsibilities

• Develop an intuitive and delightful product experience for our iOS platform.
• Own features through inception, design feedback, implementation, and launch.
• Implement unit tests and functional tests for tasks.
• Collaborate with stakeholders such as our Product Designers, Product Managers, Backend Engineers, and Data Engineers.
• Mentor and guide other engineers on contributing to the code base

• 2+ years of professional experience in iOS development.
• Proficiency in Swift or Objective C and experience with the iOS framework are necessary.
• Deep understanding of UIKit.
• Excellent communication skills and passion for solving challenging technical problems.
• Familiarity with end-to-end systems development life cycles.
• Bachelor's degree in Computer Science, Engineering, or related equivalent experience.

Bonus

• You implement unit tests and functional tests for tasks.
• You have high engineering standards and bring consistency to the codebases, infrastructure, and processes.
• Familiarity with RxSwift, IGListKit, and Texture

Core Tech Stack

• Swift & Objective-C
• RxSwift
• UIKit & Auto Layout
• Core Graphics & Core Animation
• Lottie
• Core Data
• VIPER/MVVM architecture

At Ajaib, we recognize how some of us can’t fit into only one type of work arrangement. That’s why we strive to have options and build the foundation of a flexible work structure and culture where "work can be from anywhere (WFA)". Work From Office (WFO) will become a WFA alternative when employees want to socialize and bond with colleagues in the office space.
Join us as we make magic happen to increase Indonesia’s financial inclusion!

As a Senior Backend Engineer at Ajaib, you will play a crucial role in designing, developing, testing, and deploying elegant software solutions that impact millions of investors. You will collaborate with product and business leaders to provide solution guidance, mentor fellow engineers, and contribute to our startup engineering culture with ideas and suggestions.

Every team has its specialty and uniqueness, and our Technology team is no exception! In addition, our Technology team has its DNA that makes our team different and excels at what they do.

Impact Driven: We are driven to create products that not only focus on user experience but also make a social impact as a bigger purpose.

Craftsmanship: To us, building a product is an art. We carefully craft every detail and ensure we have a strong sense of ownership.

Pushing Boundaries: Comfort zone is not a place we want to stay in. We keep innovating to keep our minds sharp.

Responsibilities

• Design, develop, test, and deploy elegant software solutions impacting millions of investors.
• Deliver high-performance, low-latency services with complex requirements.
• Build and optimize fault-tolerant distributed systems under rapid growth demands.
• Collaborate with product and business leaders to provide solution guidance.
• Share past experiences and mentor fellow engineers in improving their crafts together with work discipline.
• Contribute actively to our startup engineering culture with ideas and suggestions.
• Deploy to hybrid environments and provide technical assistance.

• Bachelor's or Master's degree in Computer Science or equivalent experience.
• Minimum 4 years of software development experience, preferably in distributed systems or full-stack architecture.
• Highly proficient in one or more programming languages, including Java, C, Go, or Python.
• Solid knowledge of Kafka, Redis, Cassandra, and MySQL. Tuning and query optimization is a plus.
• Skilled practitioner of deployments onto cloud (AWS, Azure, etc.) and on-premise environments.
• Experience with FIX (Financial Information eXchange) protocol is a bonus.
• Able to work individually with limited guidance, responsible for their work, and self-motivated.
• Passionate about technology and software development. Owns an innate desire to never stop learning.

At Ajaib, we recognize how some of us can’t fit into only one type of work arrangement. That’s why we strive to have options and build the foundation of a flexible work structure and culture where "work can be from anywhere (WFA)". Work From Office (WFO) will become a WFA alternative when employees want to socialize and bond with colleagues in the office space.

Join us as we make magic happen to increase Indonesia’s financial inclusion!

HAUD Systems creates unique and intuitive solutions which provide Mobile Network Operators with reliable control over their networks, resulting in increased profitability through the generation of revenues from A2P traffic, enhanced network security, a reduction in SS7, SMS fraud and spam and increased subscriber loyalty. HAUD Systems is an associate member of the GSMA and a subsidiary of Trillian Group.

We are looking for an SNOC Engineer to join our dynamic team in Jakarta. The SNOC Engineer is responsible for 24x7 NMS, handling tickets from customers and internal stakeholders and all communications with Global Telecom client NOCs and Messaging Business Units, spanning the entire HAUD Solutions global footprint.

Role and Responsibilities:

• Respond to Customer’s requests and inquiries
• Real-time monitoring on the Network Monitoring System (NMS)
• Compilation of data on respective alarms prior escalating such alarms as per severities with the relevant teams
• Preliminary investigation, classification, and acknowledgement of NMS alarms as per SOP
• Initial alarms trouble shooting (logs, traces, CDRs), alarm verifications, impact analysis and next actions
• Follow-up with responsible departments for resolving escalated/pending alarms.
• Logging of Tickets on the Ticketing System
• Updating of the Ticketing System with the latest progress on all tickets, following internal SOPs based on Industrial Standards
• Mastering the current inhouse developed applications and platforms to be able to provide immediate responses to platform related clients’ queries
• Preliminary investigation, classification, and acknowledgement to the respective clients, of all opened tickets as per SOP
• Initial support ticket trouble shooting (logs, traces, CDRs), ticket verifications, impact analysis and next actions
• Escalating Tickets to relevant teams at 2nd Line
• Follow up on Opened Tickets Internally as per SLAs till resolution
• Updating Customers with progress as per SLAs
• Tickets Reports and Analysis on Daily, Weekly and Monthly basis
• Handling and assistance in the execution of Change Requests including scheduling, process flow ownership, customer communication and execution
• Assistance in technical operations, maintenance, clients’ installations, and upgrades 24x7 activities, such as but not limited to:
• Assistance in UAT and migration
• System Health Monitoring
• Execution of minor / routine technical activates

• Degree in Computer Science, Information Technology, Engineering or equivalent
• Certification in Linux administration
• Minimum 3 + years 24/7 SNOC and Customer handling experience in IT, ISP or Telecom Operations
• Strong operational experience on Jira Service Desk & Zabbix and/or other ticketing and NMS platforms
• Protocol analysis and troubleshooting hands on skills using protocol analysers such as Wireshark
• Knowledge of Telecommunications protocols such as SS7/Diameter/SMPP/HTTP will be considered as an asset
• High Proficiency in English (both written and verbal)
• Ability to work in a fast-paced environment
• Willing to learn new technologies
• Able to adjust plans as necessary and provide alternative strategies to meet changing operational situations.
• Able to work on his/her own initiative
• Interpersonal skills
• Must be able and willing to work shifts (basis of 8 hours per shift with 24x7 coverage Monday to Sunday inclusive of public holidays)

• Gross Base Salary paid monthly
• International and multi-cultural working environment
• Private Health Insurance (Family)
• Travel Allowance
• Health and Fitness Allowance
• Staff recognition and career growth
• Internal training & Learning and Development Progamme
• Shift Work (based in office in Jakarta)
• Evening+Night Shift Allowance
  
  
  

About Us:

For most Mobile Network Operators, SMS A2P is a sleeping giant. Total addressable revenue is stagnant - coming from either fixed price wholesale, or traffic eroding price hikes. HAUD’s complete Messaging Revenue Platform is an industry game-changer allowing MNOs to break free of traditional growth constraints and create attractive revenue strategies which can be enforced through our award-winning SMS firewall and billed via automation.

What is it like to work here:

We are a hyper-growth, global organisation with innovation, diversity and inclusion at the heart of everything we do. We know work makes up a massive part of our lives, that’s why our flexible working model ensures that our teams have a healthy work/life balance. We invest in our employees to grow within the business and to continue to develop themselves through our learning and development programmes, providing room for internal promotion and longevity.

Job Description:

• Monitor device availability using monitoring tools, making report to Lead team every 1 hours

• Take notes and provide reports, daily reports and ticketing

• Carry out daily physical health check monitoring for each device

• immediate information and assistance as needed

• Perform security execution steps based on analysis from L2