Position Overview:

We are seeking a versatile and skilled Campaign Specialist with a strong focus on Customer Relationship Management (CRM), customer life-cycle management, and performance marketing. The ideal candidate will have expertise in Meta WhatsApp Business Manager, sender ID management, and the broader Meta ecosystem. They should excel in creating, executing, and analyzing marketing campaigns, delivering tailored solutions, and leveraging data to optimize results. Knowledge of data science and data solution services is a significant plus.

Key Responsibilities:

1. CRM and Customer Life-Cycle Management:

• Develop and execute CRM strategies to enhance customer retention, activation, and engagement across life-cycle stages.

•        Analyze customer journeys to identify critical touchpoints and implement targeted interventions.

•        Leverage customer segmentation to deliver personalized campaigns that drive value at each stage of the customer life-cycle.

•        Continuously refine CRM workflows to improve efficiency and customer satisfaction.

2. Meta WhatsApp Business Manager and Messaging Services:

•        Manage Meta WhatsApp Business accounts, including sender ID registration, compliance, and maintenance.

•        Plan and execute WhatsApp campaigns with a focus on template optimization and engagement.

•        Stay updated on Meta platform updates and policies to ensure compliance and best practices.

•        Collaborate with Meta support and technical teams to resolve messaging-related challenges.

3. Performance Marketing and Campaign Execution:

•        Plan and manage campaigns across digital and messaging platforms, aligning with broader marketing objectives.

•        Monitor and analyze campaign performance metrics, including engagement, conversion rates, and ROI.

•        Create and present detailed performance reports with actionable insights to internal and external stakeholders.

•        Conduct A/B testing and other iterative processes to enhance campaign performance.

4. Sender ID Management:

•        Oversee the registration, approval, and compliance of sender IDs across messaging platforms.

•        Develop strategies to maintain consistent branding and enhance sender ID recognition.

•        Ensure alignment with platform and regulatory requirements for sender ID usage.

5. Data-Driven Insights and Client Solutions:

•        Use data analysis to inform and refine campaign strategies and customer

•        engagement approaches.

•        Provide clients with tailored recommendations based on data-driven insights to meet their marketing goals.

•        Collaborate with data science and analytics teams to develop and integrate innovative data solutions.

•        Use data visualization tools to create compelling and easily understandable reports for stakeholders.

6. Expertise in the Meta Ecosystem:

•        Utilize tools like Meta Ads Manager, Audience Insights, and Business Suite to complement CRM and messaging efforts.

•        Drive integration between Meta platforms and CRM systems to ensure seamless campaign execution.

•        Develop and implement retargeting strategies and lookalike audiences to maximize customer reach and engagement.

7. Collaboration and Communication:

•        Act as a liaison between clients, sales, and technical teams to ensure alignment and smooth execution of campaigns.

•        Clearly communicate complex data insights to both technical and non-technical audiences.

•        Provide ongoing training and updates on Meta tools, WhatsApp services, and CRM best practices to team members.

•        Bachelor’s degree in Marketing, Business, Data Science, or a related field.

•        3+ years of experience in CRM, messaging campaigns, performance marketing, or a related role.

•        Deep knowledge of Meta WhatsApp Business Manager, sender ID management, and Meta advertising tools.

•        Proven ability to analyze campaign performance and present actionable insights effectively.

•        Familiarity with marketing automation platforms, CRM systems, and audience segmentation techniques.

•        Strong communication and client relationship management skills.

• Attractive total compensation of salary, festive allowance, and annual bonus 

• Private Health Insurance 

• Working device provided 

• Employee Development Program 

• Flexible Working Arrangement 

• Culture programs 

• Mental Health & Well-being program 

• Various club and Engagement activities 

• Anniversary Leave 

About the role

As our Senior Accounting Specialist, you will get a chance to handle the financial record, reconcile the data and maintain supporting documents.

Responsibilities

• Ensure all accounting records have been recorded correctly and in timely manner
• Maintain monthly closing and regular reporting on time 
• Maintain all supporting documents, including to support audit process
• Assist Lead to align with business/product team to set accounting entries for new product
• Monitoring audit and accounting issues

• A Bachelor’s Degree in Accounting
• 3-4  years of accounting experience in Fintech Industry (Off Balance Sheet would be plus)
• Able to manage monthly closing and reporting 
• Has experience of project new  system migration 
• Familiar with Accounting Principles and Journaling
• Proficiency in Excel, Data Analysis  or Spreadsheet
• Self-motivated and detail oriented
• Quick to collaborate and coordinate with team members and external division

About LINC

LINC is a mission-driven small business headquartered in Washington, DC dedicated to strengthening local actors and systems. At LINC, we believe that a practical approach to engaging committed, capable local actors increases international development effectiveness and sustainability. The recipient of USAID’s “Small Business of the Year” award in 2017, we are a team of reflective practitioners, passionate and energetic in our work, and committed to locally led development. We have developed ground-breaking tools to map organizational networks, measure social capital, and leverage systems-based approaches to development. We partner with major universities, foundations, local NGOs and consulting firms, USAID, and FCDO among others. Our country experience spans Africa, Asia, Latin America, and Europe. For more information on LINC, please visit www.linclocal.org.

Purpose of Project

The overall purpose of the anticipated USAID/Indonesia Monitoring, Evaluation, Collaborating, Learning, and Adapting (MECLA) Activity is to enhance the efficiency, effectiveness, and transparency of the USAID Mission in Indonesia, its implementing partners (IPs), and stakeholders in achieving and reporting results through the use of empirical data/information and adaptive management. In order to effectively measure and strengthen the outcomes and impact of U.S. development assistance, USAID/Indonesia seeks to enhance the design, Monitoring and Evaluation (M&E), Knowledge Management (KM), and Collaborating, Learning, and Adapting (CLA) capacity of its staff, IPs, and stakeholders in Indonesia. By adopting an evidence-based approach to decision-making, USAID can optimize resource allocation, thereby enhancing its contribution to sustainable development outcomes.

Position Description

LINC is seeking a Senior Evaluation Specialist for the anticipated USAID-funded MECLA Activity in Indonesia. The Senior Evaluation Specialist will provide targeted technical support to USAID/Indonesia and IPs and oversee all analytical activities including evaluations, assessments, and research studies. This is a proposal position contingent upon USAID award.

** Indonesian nationals are strongly encouraged to apply **

Responsibilities

• Oversee the design, implementation, resourcing, and quality assurance of all assessments, performance and impact evaluations.
• Design evaluation methodology, data collection methods, instruments, and protocols for evaluations.
• Oversee data collection and analysis ensuring rigor and quality assurance.
• Draft technical scopes of work for and supervise the performance of consultants and subcontractors supporting analytical activities.
• Disseminate and present evaluation findings and key learnings in reports and workshops, meetings, conferences, and seminars.
• Ensure learning from evaluations and assessments inform adaptive management by USAID and implementation partners.

• Master’s degree in social sciences, economics, statistics, monitoring and evaluation, or a related field.
• Minimum 8 years of demonstrated experience in research, evaluation, statistics and/or monitoring projects related to development; USAID experience preferred.
• At least 5 years of experience in design, implementation, management, and analysis for performance and impact evaluations of development projects.
• Proficiency in qualitative and quantitative research methods, familiarity with innovative MEL approaches a plus.
• Familiarity with USAID policies related to evaluation and performance management.
• Experience with statistical packages such as SPSS or STATA.
• Excellent collaboration, management, and communication skills.
• Prior experience working in Indonesia required.
• Proficiency in spoken and written English and Bahasa Indonesia required.
• Understanding of USAID regulations and policies, including but not limited to the Automated Directives System 201, the Evaluation Policy, and the Local Capacity Strengthening Policy.

About LINC

LINC is a mission-driven small business headquartered in Washington, DC, dedicated to strengthening local actors and systems. At LINC, we believe that a practical approach to engaging committed, capable local actors increases international development effectiveness and sustainability. The recipient of USAID’s “Small Business of the Year” award in 2017, we are a team of reflective practitioners, passionate and energetic in our work, and committed to locally led development. We have developed ground-breaking tools to map organizational networks, measure social capital, and leverage systems-based approaches to development. We partner with major universities, foundations, local NGOs and consulting firms, USAID, and FCDO among others. Our country experience spans Africa, Asia, Latin America, and Europe. For more information on LINC, please visit www.linclocal.org.

Purpose of Project

The overall purpose of the anticipated USAID/Indonesia Monitoring, Evaluation, Collaborating, Learning, and Adapting (MECLA) Activity is to enhance the efficiency, effectiveness, and transparency of the USAID Mission in Indonesia, its implementing partners (IPs), and stakeholders in achieving and reporting results through the use of empirical data/information and adaptive management. In order to effectively measure and strengthen the outcomes and impact of U.S. development assistance, USAID/Indonesia seeks to enhance the design, Monitoring and Evaluation (M&E), Knowledge Management (KM), and Collaborating, Learning, and Adapting (CLA) capacity of its staff, IPs, and stakeholders in Indonesia. By adopting an evidence-based approach to decision-making, USAID can optimize resource allocation, thereby enhancing its contribution to sustainable development outcomes.

Position Description

LINC is seeking a Senior MEL Specialist for the anticipated USAID-funded MECLA Activity in Indonesia. The Senior MEL Specialist will provide leadership and oversight of all monitoring, evaluation, assessment, and research activities of the MECLA Activity. This is position is contingent upon USAID award.

** Indonesian nationals are strongly encouraged to apply **

Responsibilities

• Oversee performance and context monitoring support services for USAID/Indonesia, including support for developing the CDCS, collecting data for the performance management plan and to monitor other USAID initiatives, ensuring data quality, and supporting portfolio review and reporting.
• Provide MEL technical assistance and training to USAID implementing partners on developing theories of change, activity MEL plan development, monitoring systems and processes, data quality assessments, and research, data collection, and reporting practices.
• Provide clear visualizations of context and monitoring data.
• Oversee the design, implementation, resourcing, and quality assurance of all assessments, performance and impact evaluations.
• Design evaluation methodology, data collection methods, instruments, and protocols for evaluations.
• Oversee data collection and analysis ensuring rigor and quality assurance.
• Disseminate and present evaluation findings and key learnings in reports and workshops, meetings, conferences, and seminars.
• Ensure learning from monitoring, evaluations, and assessments inform adaptive management by USAID and implementing partners.

• Master’s degree in international development, economics, statistics, political science, monitoring and evaluation, or a related field.
• Minimum 8 years of demonstrated experience in research, evaluation, statistics and/or monitoring projects related to development; USAID experience preferred.
• At least 5 years of experience in design, implementation, management, and analysis for performance and impact evaluations of development projects.
• Proficiency in qualitative and quantitative research methods, familiarity with innovative MEL approaches a plus.
• Familiarity with USAID policies related to evaluation and performance management.
• Prior experience working in Indonesia required.
• Exceptional written and oral communication skills.
• Proficiency in spoken and written English and Bahasa Indonesia required.
• Understanding of USAID regulations and policies, including but not limited to the Automated Directives System 201, the Evaluation Policy, and the Local Capacity Strengthening Policy.

Responsibilities

• Responsible for end-to-end process of managing daily operations of marketplace platforms
• Develop and execute in-store activation plans that align with overall brand strategy and drive sales
• Collaborate with marketing teams to plan and execute pricing strategies, discounts, and promotions to drive sales and maintain profitability.
• Prepare creative brief materials for all marketplaces including but not limited to paid campaigns, monthly promotions, social media contents or/and marketing materials
• Maintaining relationships with RM to evaluate store’s current performance, plan for future strategies, informing any updated regulations and be the intermediary between marketplace and the company
• Prepare weekly/monthly reports for evaluating store’s performance, and work closely with marketing team for quarterly marketing plans

About LINC

LINC is a mission-driven small business headquartered in Washington, DC dedicated to strengthening local actors and systems. At LINC, we believe that a practical approach to engaging committed, capable local actors increases international development effectiveness and sustainability. The recipient of USAID’s “Small Business of the Year” award in 2017, we are a team of reflective practitioners, passionate and energetic in our work, and committed to locally led development. We have developed ground-breaking tools to map organizational networks, measure social capital, and leverage systems-based approaches to development. We partner with major universities, foundations, local NGOs and consulting firms, USAID, and FCDO among others. Our country experience spans Africa, Asia, Latin America, and Europe. For more information on LINC, please visit www.linclocal.org.

Purpose of Project

The overall purpose of the anticipated USAID/Indonesia Monitoring, Evaluation, Collaborating, Learning, and Adapting (MECLA) Activity is to enhance the efficiency, effectiveness, and transparency of the USAID Mission in Indonesia, its implementing partners (IPs), and stakeholders in achieving and reporting results through the use of empirical data/information and adaptive management. In order to effectively measure and strengthen the outcomes and impact of U.S. development assistance, USAID/Indonesia seeks to enhance the design, Monitoring and Evaluation (M&E), Knowledge Management (KM), and Collaborating, Learning, and Adapting (CLA) capacity of its staff, IPs, and stakeholders in Indonesia. By adopting an evidence-based approach to decision-making, USAID can optimize resource allocation, thereby enhancing its contribution to sustainable development outcomes.

Position Description

LINC is seeking a Senior Performance Monitoring Specialist for the anticipated USAID-funded MECLA Activity in Indonesia. The Senior Performance Monitoring Specialist will provide overall technical direction on performance monitoring for the USAID/Indonesia Mission and its partners. This is a proposal position contingent upon USAID award.

** Indonesian nationals are strongly encouraged to apply **

Responsibilities

• Oversee performance and context monitoring support services for USAID/Indonesia, including support for developing the CDCS, collecting data for the performance management plan and to monitor other USAID initiatives, ensuring data quality, and supporting portfolio review and reporting.
• Provide MEL technical assistance and training to USAID implementing partners on developing theories of change, activity MEL plan development, monitoring systems and processes, data quality assessments, and research, data collection, and reporting practices.
• Provide clear visualizations of context and monitoring data.

• Master’s degree in international development, economics, statistics, political science, monitoring and evaluation, or a related field.
• Minimum of eight years of demonstrated experience in performance monitoring on USAID projects.
• Familiarity with USAID policies related to evaluation and performance management.
• Prior experience working in Indonesia required.
• Exceptional written and oral communication skills.
• Proficiency in spoken and written English and Bahasa Indonesia required.

Some of your duties will include:

·        Provide maintenance engineering & reliability engineering service within process maintenance department

·        Monitor departmental results, identify opportunities for improvement & work closely with frontline staff to initiate changes.

·        Manage the Change Management process to ensure compliance, provide engineering input to the process, prioritize & coordinate resultant projects Review and critique work of others in the department for technical correctness (QA/QC).

·        Facilitate Root Cause Analysis (RCA) of major failure/downtime events & follow up close out of corrective actions.

·        Develops maintenance personnel to perform equipment trouble shooting.

·        Compile failure data, carry out FME analysis to provide input to planning for adjustment of PM/PdM frequency and spare parts analysis.

·        Develop & manage departmental standards

·        Act as a QA/QC resource when required

·        Identify opportunity, initiate & monitor trials of alternative parts where feasible

·        Oversee new installations, including design, modification & commissioning (baseline measurement)

·        Ensures that all work is properly documented, filed and recorded for future reference

·        Assist Superintendent Resource Management to provide data interpretation & recommendations

About the team

Agent Network is currently expanding, we are targeting to grow more than 20x in 2025. In order to win the market we need to expand our supplier base upon which we can develop a competitive platform. The goals for the Partnership team are competitive, completeness and availability.

Onboarding new suppliers

• Conduct market research, analyze market trends, identify key potential products and potential suppliers
• Build establish productive relationship with suppliers
• Lead price negotiation process (liaise with Procurement Team)
• Lead contracting process (liaise with Legal Team)

Managing supplier base

• Define and monitor KPI and performance metrics for each suppliers
• Develop monitoring tools
• Build effective communication channel with all the supplier for issue resolutions
• Conduct regular reporting to management

Managing supply operations

• Monitor and ensure product availability, success transaction, on time performance in the platform
• Vendor deposit management

• A bachelor degree from reputable university
• A strong background and a minimum 4 years experience in managing partnership of telco products and/or partnership operations in similar platform
• Good communication and negotiation skill is a must
• Strong network particularly in telco and PPOB industry
• Able to effectively working with multiple stakeholders
• Capable of leading the team
• Strong data analytical skills is mandatory and data query capabilities is massive plus points
• Have a deep understanding of customer experience, identify and pursue business opportunities

bTaskee is a marketplace platform based in Vietnam, which provides on-demand home services, including doing chores, over 14+ services available. It helps customers to instantly connect with local maids. Our platform, which is web and app-based, provides a simple and fast interface for optimal user experience. Customers are able to rate and review their maids (or helpers) to ensure the quality of the service.

Our vision is to provide a marketplace that can firstly provide services to customers without having to negotiate or talk with an agent; our long term vision is to create a marketplace where people can have access to jobs that they otherwise would not have, and can earn high salaries across South East Asia.

Job Description:

• Assist in planning, developing & implementing all PR activities & strategies.
• Write press releases and communications documents to disseminate important news and updates to media and relevant stakeholders.
• Engage with key strategic media or journalists to build and maintain positive relationships.
• Preparing and implementing any PR events or activation, working closely with vendors/agencies or internal teams that related to the event.
• Collaborate cross-functionally with marketing, social media, creative and other teams to ensure consistent messaging.
• Develop media stories, blog, video contents to increase public awareness about company brand & products.
• Collaborate with internal teams to develop compelling media materials, including press releases, articles, and media kits.

We are seeking a creative and strategic Senior Social Media Specialist to lead and manage our social media presence across various platforms. This role demands a combination of creativity, analytical skills, and a deep understanding of social media trends to engage our audience and drive brand awareness.

Responsibilities:

• Lead a team of Content Strategist, Content Creator, and Copywriter, providing guidance and feedback to ensure high-quality content and strategy execution.
• Develop and implement comprehensive social media strategies to increase brand awareness.
• Create end-to-end social media management including content ideation, post scheduling, & community engagement both for daily contents and campaigns.
• Perform competitor/trend analysis to ensure we create contents that are most relevant to our followers.
• Monitor and analyze social media performance using analytics tools, and adjust strategies as needed to optimize results.

bTaskee is a marketplace platform based in Vietnam, which provides on-demand home services, including doing chores, over 14+ services available. It helps customers to instantly connect with local maids. Our platform, which is web and app-based, provides a simple and fast interface for optimal user experience. Customers are able to rate and review their maids (or helpers) to ensure the quality of the service.

Our vision is to provide a marketplace that can firstly provide services to customers without having to negotiate or talk with an agent; our long term vision is to create a marketplace where people can have access to jobs that they otherwise would not have, and can earn high salaries across South East Asia.

Job Descriptions:

• Research and identify key opinion leaders within the industry.
• Develop and execute strategies to engage and build relationships with KOLs.
• Initiate and manage outreach campaigns to establish connections.
• Cultivate strong, positive relationships with KOLs through effective communication and collaboration.
• Work closely with KOLs to understand their needs and interests.
• Coordinate content creation and collaboration opportunities with KOLs.
• Ensure that KOLs are aligned with the brand messaging and values.
• Represent the company at industry events to network with potential KOLs.
• Monitor and analyze the impact of KOL collaborations on brand awareness and perception.
• Provide regular reports on the success of KOL initiatives.
• Stay abreast of industry trends, competitor activities, and emerging influencers.
• Utilize market insights to enhance KOL engagement strategies.

Jobdesk:

• Tester suatu aplikasi
• Test Script

Kualifikasi:

• Usia maks 30 tahun
• Pendidikan min D3/S1 Sistem Informasi, Teknik Informasi, Teknik Komputer dan Jurusan yang terkait

Memastikan semua prosedur kerja Laboratorium, Incoming, Pest Control, IPAL, WTP dan Kalibrasi dapat berjalan dengan baik, terkontrolm terkendali sesuai dengan prosedur keamanan pangan.

Requirements:

• Candidate must possess at least Diploma Degree in Accounting / Fiscal  Administration /   Taxation
• Hold brevet A/B Tax certification
• Required skill : Good in Ms. Excel
• Required Languange(s) : Mandarin
• At least 1 years of working experience in the related fields is required for this position
• Good knowledge of Indonesian Tax Laws and Regulations
• Excellent communication and team oriented personality
• Able to work with deadlines.

Responsibilities :

• Process monthly tax routine including calculation, payment and reporting
• Updates and translate current tax regulations to the management, able to identify tax accounting and transactions that have tax implications, do tax research, interpreting and applying the tax law, regulations, and cases to specific transactions and factual situations
• Assist in Tax compliance checking and accuracy of tax obligations
• Providing required data / documents related to Tax audit process
• Able to file tax Return and prepare related documents
• Communicate with internal PIC related to data completion for tax Audit and compliance purposes
• Communicate with external parties (Tax Office / Consultant) related to solve tax audit issues.

Requirements :

• Candidate must possess at least Bachelor's Degree in Business Studies/Administration/Management, Logistic/Transportation or equivalent.
• At least 1 Year(s) of working experience in the related field is required for this position.
• Mandarin fluency.
• Required Skill(s): Ms. Office, Taxation, Export Import, Negotiation, Indonesia Customs Regulation.
• Preferably Supervisor/Coordinator specialized in Logistics/Supply Chain or equivalent.
• Have knowledge in Ferro-nickel would be advantageous



Responsibilites :

•  Handling Customs Clearance process and ensure the export/import shipments applicable to the Indonesia Customs Regulations and Company Regulation
• Liaise with third party (forwarder) according Export/Import process
• Calculate duty and tariff payments owed on shipments
• Monitor or trace the location of goods
• Update Customs regulation to manager

AYANA Hospitality is looking for a dedicated and experienced Quality and Hygiene Manager for our stunning AYANA Komodo resort. In this multifaceted role, you will oversee the implementation of high-quality standards and hygiene practices throughout the resort. You will play a crucial part in ensuring that guests have a flawless experience while upholding the health and safety protocols essential in the hospitality industry. If you are passionate about quality control and hygiene standards, and thrive in a collaborative environment, we would love to meet you.

Key Responsibilities

• Recommend hotel’s key drivers to leaders when establishing Tiger Team charters through quality GSI and Hotsos data analysis.
• Facilitate Tiger Teams meeting so that the team’s direction for improvement is aligned with hotel’s key drivers.
• Collaborate with leaders to create an initiative and execute process improvement based on operation needs or GSI data or Hotsos data.
• Facilitate departments in Performance Excellence Planning (PEP) development, assist and provide feedback through data analysis, root cause analysis and action plan formulation.
• Provide assistance to Director of Quality in a form of data analysis, planning, recommendation, initiative, and problem solving or project execution.
• Supervise Quality administrator.
• Ensure the team’s daily activity runs smoothly.
• Participate and contributing to the resort sustainability program through education, interaction and suggestion

• Bachelor degree of tourism/hospitality or equivalent
• Two (2) years experience as a Quality Manager in a 5 star hotel or luxury hotel or resort
• Has a background as an auditor or trainer in a company with ISO 9001 certified or Six Sigma or TQM (Total Quality Management) or equivalent system
• Understand project management
• Computer literate especially Microsoft Excel and Microsoft PowerPoint
• Writing and speaking English fluently

BIOTA Smart Home is a cutting-edge technology company committed to revolutionizing modern living through innovative smart home solutions. Our technology seamlessly integrates into lifestyles to provide convenience, security, and energy efficiency. We prioritize customer-centric design and strive to create user-friendly experiences in our products and services. Our mission is to transform homes into intelligent, connected spaces that offer comfort and peace of mind.

Opportunity

As a full-time on-site Product Development Specialist located in Jakarta, you will play a key role in researching, designing, and executing the development of new smart home products. You will work closely with cross-functional teams to identify market opportunities, develop innovative solutions, and ensure the seamless transition of products from concept to production.

Responsibilities

• Conduct market research and analyze trends to identify new product opportunities in the smart home sector.
• Collaborate with stakeholders to define product requirements, features, and specifications.
• Oversee the design and development of new products, ensuring functionality, usability, and aesthetic appeal.
• Coordinate with engineering, manufacturing, and quality assurance teams to bring products from concept to production.
• Manage product testing and validation processes to ensure high-quality standards.
• Monitor project timelines, budgets, and milestones to ensure successful product launches.
• Stay updated on emerging technologies and industry innovations to drive product development.
• Prepare reports and presentations on product progress and outcomes.

• Bachelor’s degree in any related field (Product, Engineering, Marketing, Business, etc)
• Proven experience in product development, preferably in the technology or smart home industry.
• Strong understanding of product design, manufacturing processes, and quality assurance.
• Excellent project management and organizational skills.
• Ability to analyze market data and identify trends.
• Creative thinker with a problem-solving mindset.
• Strong communication and collaboration skills to work effectively with cross-functional teams.
• Knowledge of smart home technologies and trends is a plus.

Why Join Us

BIOTA offers an innovative and dynamic work environment where creativity and initiative are encouraged. Join us to be part of a talented team driving the future of smart home technology. Come and join the growing BIOTA team as a Product Development Specialist to make the world a better place to live in, one home at a time.

How to Apply

If you're passionate about design, technology, and building the future, we'd love to hear from you!

We are seeking a highly skilled and creative Senior Social Media Specialist to lead and execute our social media strategy across multiple platforms. This role is crucial in enhancing brand presence, driving audience engagement, and achieving measurable business goals. The ideal candidate will have extensive experience in social media management, campaign strategy, and content creation, coupled with a strong understanding of analytics and emerging trends.

Key Responsibilities:

1. Strategy Development & Execution

• Develop and implement comprehensive social media strategies aligned with overall marketing objectives.
• Drive brand awareness, customer engagement, and lead generation through social platforms.
• Identify and adapt to emerging social media trends and technologies to ensure competitive advantage.

2. Content Creation & Management

• Oversee the creation of high-quality, engaging content tailored to target audiences across platforms (Facebook, Instagram, TikTok, X.).
• Ensure consistent brand voice and messaging across all channels.
• Collaborate with internal teams (designers, copywriters, videographers) and external agencies to produce impactful content.

3. Community Management

• Engage with audiences, respond to comments and inquiries, and foster a strong online community.
• Monitor and manage brand reputation across all platforms.

4. Analytics & Reporting

• Track, measure, and analyze performance metrics (engagement rates, CTR, conversions) to assess the effectiveness of campaigns.
• Generate actionable insights and provide regular reports to stakeholders, optimizing campaigns based on data-driven recommendations.

5. Campaign Management

• Plan and execute social media advertising campaigns, ensuring optimal budget allocation and ROI.
• Experiment with creative formats and ad placements to maximize impact.

• Bachelor’s degree in Marketing, Communications, or a related field.
• 3-5+ years of experience in social media management, preferably in a senior role.
• Proven track record of successful social media campaigns that drive engagement and business results.
• Deep knowledge of all major social media platforms (Meta, Google, Tiktok, X)
• Strong content creation skills, including copywriting, visual storytelling, and video content.
• Experience using analytics tools (Google Analytics, Sprout Social, Hootsuite, social listening tools, etc.) to track performance.
• Excellent organizational skills, with the ability to manage multiple projects and meet deadlines.
• Strong interpersonal and communication skills, with the ability to work collaboratively across teams.

1. Penanggung jawab Line Roda 2
2. Analisa & Report Claim Customer

1. Penanggung Jawab Line Roda 2
2. Analisa & Report Claim Customer

1. Membuat prosedur pengecekan produk.
2. Mengawasi Pengecekan produk
3. Meloloskan produk yang memenuhi syarat
4. menolak produk yang tidak memenuhi syarat
5. Bekerja sama dengan manajer produksi, PPIC agar produk yang di produksi berkualitas

1. Audit and validate data to ensure accuracy, completeness, and adherence to organizational standards
2. Perform regular data cleaning and de-duplication tasks
3. Monitor data entry processes to ensure consistent quality
4. Partner with other teams to address data quality issues
5. Generate reports to highlight inconsistencies and provide actionable recommendations

Main Responsibilities:

• Manage one specific product line within the Business Unit
• Promote, train, and support the sales force
• Handle communication and coordination with the principal
• Conduct market surveys, market analysis, and strategy development

Front Office Operation

• Assist guests with check in and checkout, as well as other cashiering duties
• Review arrival lists and prepare compendiums prior to guests’ arrival and check-into system if necessary
• Welcome guests on arrival, register and issue room keys according to departmental standards and procedures
• Ensure that members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition and service. Prepare and send welcome cards and amenities to room prior to guest arrival
• Liaise closely with other relevant departments to ensure that guests requests and needs are met
• Update and maintain repeat guest history system
• Promote Inter-Hotel sales and in-house facilities according to departmental standards to maximize revenue
• Handle guests’ complaints and comments tactfully and efficiently
• Handling guests’ mails, messages, and answering of phone calls
• Maintain the privacy and confidentiality of all guests by ensuring that no details of the guests are disclosed
• Be vigilant in regard to in-house credit matters and act upon any discrepancies
• Alert Security or Duty Manager of suspicious looking person(s) / articles

Other Responsibilities

• Maintain complete knowledge of all food & beverage services, outlets and hotel services/features
• Be fully conversant with hotel fire & life safety/emergency procedures
• Attend all briefings, meetings and trainings as assigned by management
• Report for duty on time wearing clean and complete uniform at all times
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the Management of the Hotel

The Quality Manager at Delonix Hotel by AYANA Hospitality plays a pivotal role in ensuring that our operations and services meet the highest quality standards. You will be responsible for developing, implementing, and monitoring quality control processes across all areas of the hotel to guarantee compliance with both corporate and international standards. If you have a keen eye for detail, a passion for excellence, and the ability to lead teams effectively, we invite you to join our dynamic environment where quality is at the forefront of everything we do.

Key Responsibilities:

• Establish and maintain effective quality management systems and processes.
• Conduct regular audits and assessments to ensure compliance with quality standards.
• Analyze quality performance data, initiate corrective actions, and drive continuous improvement.
• Provide training and support to staff on quality standards and procedures.
• Collaborate with various departments to enhance service delivery and operational efficiency.
• Develop and implement quality improvement initiatives that align with business goals.
• Act as a point of contact for quality-related issues and customer feedback.
• Prepare reports and presentations for management reviews.
• Participate in the development of strategic quality objectives.
• Perform other related duties as assigned.

• At least 3 years of experience as a Quality Manager in a luxury hotel or similar environment.
• Strong understanding of quality management principles and methodologies, including Lean and Six Sigma.
• Excellent analytical and problem-solving skills.
• Exceptional communication skills, both verbal and written, in English.
• Proven ability to lead and motivate teams towards achieving quality goals.
• Familiarity with compliance requirements and audit processes.

• Bachelor's Degree in Hospitality Management, Business Administration, or a related field. A Master's Degree is a plus.
• Proficiency in quality management software and data analytics tools.
• Strong project management skills and ability to handle multiple tasks in a fast-paced environment.