Restaurant Manager (VIEW)

As a Restaurant Manager of VIEW, you will be responsible for overseeing the daily operations and ensuring the success of a high-end dining establishment. Your primary focus will be on delivering an exceptional dining experience, managing a team of skilled professionals, and maintaining the restaurant's reputation for excellence.

Employment will be under local contract. Open for Indonesian citizens only. 

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Ensures guests are well looked after, from the moment they arrive to the time they leave.
• Enquires whether guests are satisfied throughout the meal.
• Offers attentive service to guests, adapting to any constraint.
• Establishes good relations with guests, offering advice and fostering customer loyalty.
• Promotes the F&B offer under his/her responsibility.
• Organizes the work for the team, including the need to multi-skill in employees' job requirements.
• Ensures the point of sale is prepared to a high standard.
• Takes the global level of activity into account when managing the flow of guests, placement at tables and reservations.
• Ensures the equipment used remains in good condition.
• Develop and manage the restaurant's budget, including revenue and expenses.
• Control costs, such as food and labor costs, to maximize profitability.
• Prepare and analyze financial reports, such as profit and loss statements.
• Implement pricing strategies and promotions to increase sales.

• Manage day-to-day showroom operations and maintain showroom appearance and display including functioning and facility.
• Maintain Display / Showroom Decoration as CI
• Replace product consignment and product update.
• Monitor Inventory stock and maintain showroom product storage
• Monitor showroom consumables e.g. drinking water, cooking material for event and material supply for product testing etc.
• Arrangement of price tag and spec card for showroom’s products
• Coordinate showroom’s events/ activities
• Supervise showroom staff and coordinate with technician for product installation or product repairing
• Plan and create new opportunity to increase traffic and sales revenue
• Provide customer service e.g. handle customer inquiries and complaints.
• Collect customer data and develop a client database for CRM activities
• Manage inventory and sales reports
• Oversee and manage accuracy of selling process ex. payment, product delivery, installation etc.
• Prepare and send out quotation or products spec upon customer’s request.
• Responsible for events/ activities in showroom e.g. cooking class, live cooking, sales activities etc.
• Analyze event effectiveness and implement relevant CRM activities 
• Coordinate with Marketing and Sales Team to arrange showroom’s events
• Find the right partners to join showroom’s activities
• Plan annual activities e.g. CRM, cooking classes, strategic customer visit, in-store activities etc.

In this way, you’ll be making our hotel something special ...

• You'll inspect sites regularly to identify problems and necessary maintenance.
• You’ll keep the Chief Engineer/Assistant Chief Engineer informed of progress of work and any disruptions to service of any kind.
• You’ll conduct preventive maintenance work.
• You’ll assist in the preparation of utility consumption reports.
• You’ll maintain a clean and safe work environment.
• You’ll maintain a schedule of engineering team to ensure that all shifts are covered at all times.
• You’ll provides assistance to other employees and departments to contribute to the best overall performance department and hotel.