We are seeking a customer-oriented service representative to act as a liaison, provide product/services information, and resolve any emerging problems that our customers might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.

• Develop and execute strategies to grow sales volumes through existing and new distributors.
• Negotiate and develop JBP (joint business plan) for assigned distributors in line with all stakeholders
• Monitor, evaluate distributors performance, ensuring they meet agreed-upon targets and KPIs, identify areas for improvement, and implement solutions.
• Find new distributors to expand market presence.
• Collaborate with distributors and internal teams to maximize distribution coverage, ensure product availability in the distributors, and timely fulfillment of orders.
• Organize training and development sessions for distributor teams to enhance product knowledge and sales techniques.

• Conducting training needs assessments to identify gaps in skills and knowledge within the sales team
• Design, prepare, and deliver training and development programs about sales techniques, including prospecting, negotiation, closing deals, and relationship management
• Plan, communicate, and measure milestones, risks, and process improvement opportunities of day-to-day operations for various training programs
• Observe sales encounters and collect feedback, results, and performance data of trainees after sessions
• Assist with the development and support of a Learning Management System and other scalable learning solutions 

Office Management:

• Oversee daily office operations and ensure that office facilities are well-maintained.
• Manage office supplies inventory and place orders as necessary.
• Coordinate maintenance and repairs of office equipment and facilities.

Administrative Support:

• Provide administrative support to various departments, including scheduling meetings, organizing events, and preparing reports.
• Handle incoming and outgoing correspondence, including emails, letters, and packages.
• Maintain accurate records and files.

Logistics and Coordination:

• Organize and coordinate company events, meetings, and conferences.
• Arrange travel and accommodation for employees and guests.
• Manage office space allocation and seating arrangements.

Vendor and Supplier Management:

• Liaise with vendors and suppliers to ensure timely delivery of goods and services.
• Negotiate contracts and agreements with suppliers.
• Monitor and evaluate the performance of vendors.

Policy Implementation:

• Assist in developing and implementing company policies and procedures.
• Ensure compliance with health and safety regulations.
• Update and maintain office policies as necessary.

Budget Management:

• Assist in managing the office budget and controlling expenses.
• Track and report on expenditures.
• Prepare financial reports and forecasts.

Employee Support:

• Address employee inquiries and provide assistance as needed.
• Coordinate onboarding and offboarding processes.
• Organize and manage employee activities and welfare programs.

Technology and IT Support:

• Coordinate with the IT department to ensure smooth functioning of office technology.
• Provide basic IT support to employees, such as troubleshooting common issues.

Facility Management:

• Oversee the maintenance and security of office premises.
• Ensure cleanliness and orderliness of the office environment.

Project Management:

• Assist in planning and executing special projects and initiatives.
• Monitor project progress and ensure timely completion.

Tax Compliance:

• Ensure timely and accurate filing of all federal, state, and local tax returns.
• Maintain compliance with all tax regulations and laws.
• Monitor changes in tax legislation and update the organization’s tax practices accordingly.

Tax Planning and Strategy:

• Develop and implement effective tax strategies to minimize tax liabilities.
• Provide tax advice and guidance to senior management on various business transactions and decisions.
• Identify tax-saving opportunities and recommend strategies to take advantage of them.

Tax Reporting and Analysis:

• Prepare and review tax provisions and tax-related disclosures for financial statements.
• Conduct detailed tax research and analysis on complex tax issues.
• Collaborate with the accounting team to ensure accurate tax reporting and compliance.

Audit and Risk Management:

• Manage tax audits and inquiries from tax authorities.
• Prepare and provide necessary documentation for tax audits.
• Identify and mitigate tax risks.

Leadership and Collaboration:

• Supervise and mentor junior tax staff.
• Collaborate with other departments such as finance, legal, and operations to ensure tax considerations are integrated into business decisions.
• Liaise with external tax advisors and consultants as needed.

About Us

Love, Bonito is the leading vertically integrated, omni-channel womenswear brand in Southeast Asia today. Officially founded in 2010, we have grown to over 300 people strong and are proudly headquartered in Singapore with an omni-channel presence in Indonesia, Malaysia, and a retail franchise in Cambodia. In addition, we ship internationally to 19 countries including Australia, Brunei, Cambodia, Canada, China, Hong Kong SAR China, Indonesia, Japan, Macao SAR China, Malaysia, Myanmar, New Zealand, Philippines, Saudi Arabia, Singapore, South Korea, Taiwan (Republic of China), United Arab Emirates, United States of America, and Vietnam.

We recently clinched US$50million for our Series C funding and have plans to venture deeper into and beyond fashion, to be a true life partner for the everyday Asian woman.

The Team

The Love, Bonito team is made up of a passionate, dynamic, innovative, and fun-loving pool of individuals! From fashion-lovers, savvy marketers to tech whizzes, we have a diverse team of talent with one unified focus - our customer, the everyday Asian woman. She is at the heart of everything we do and we pride ourselves in always taking an innovative, data-centric yet thoughtful approach in creating the right experiences, products, and content for her. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are as passionate, fearless, and entrepreneurial.

If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you!

Main Responsibilities for Retail Ambassador

• Assist in providing the best customer experience, including speaking to guests and offering advice on color, fit, and silhouette to best suit their needs.
• Provide a seamless shopping experience and ensure that all merchandise are available in all colors, sizes, and quantities on the floor.

• Prepare and upkeep a clean shopping environment on the floor and at the fitting rooms.

• Receiving and processing new stock, replenishments, returns, damages, and transfers, as well as support all stocktake exercises.
• Cashiering duties using the POS system to process payments.

Requirements & Qualifications :

• Female, minimum 18 years old (students are welcome!)
• Good working knowledge of Ms. Word, Excel, Google Drive, and POS payment system.
• Ability to communicate in English is preferred (expected to have foreign tourists in our store!).
• Able to represent Love, Bonito’s unique proposition.
• Able to get things done effectively and professionally.
• Trustworthy and take a great responsibility in fulfilling all the tasks given.
• Able to work both independently and collaboratively with various teams.
• Able for work duration of 6 months, with minimum 30 & maximum 40 hours per week.
• Have to work at least 1 day on weekend.

What You Should Be :

• A strong people-person! You are not afraid of approaching strangers and striking a genuine conversation, and guests aren't afraid to approach you either!
• A customer-centric mindset - always thinking of the customer first!
• Fun, positive, charismatic and a good team player
• Able to relate to our mission of empowering women through style, and have a strong personal sense of style and fashion.
• A self-starter, proactive, initiative, creative, and hands-on approach. Get it done right, and fast!
• Ability to multitask and work under pressure!
• Excellent time-management and analytical skills
• Sensitive to and have the ability to recognize the customers’ needs and wants

• Salary up to IDR 800k/week
• Get special discount for all LB products!
• Gain real life working experience in retail industry

• Mencapai Target Penjualan & Tagihan
• Merawat dan Merapikan Pajangan Sesuai Standard di Toko/Mitra
• Memastikan dan Merawat Stok di Toko/Mitra
• Mengeksekusi Program Promosi dengan Baik dan Melakukan Penawaran yang Baik dengan Mitra/Toko
• Menjalin Hubungan yang Baik dengan Mitra/Toko di Lapangan

• Mencapai Target Penjualan & Tagihan
• Merawat dan Merapikan Pajangan Sesuai Standard di Toko/Mitra
• Memastikan dan Merawat Stok di Toko/Mitra
• Mengeksekusi Program Promosi dengan Baik dan Melakukan Penawaran yang Baik dengan Mitra/Toko
• Menjalin Hubungan yang Baik dengan Mitra/Toko di Lapangan

Job Description:

• Bekerja sama dengan Pemasok / Prinsip dan mengelola pelanggan lama dan baru untuk memastikan target penjualan terpenuhi
• Mengembangkan dan menerapkan strategi penjualan yang efektif yang memenuhi atau melampaui tujuan dan sasaran penjualan
• Bertanggung jawab atas seluruh siklus penjualan termasuk penjualan luar ruangan, penawaran, pesanan penjualan, dan tindak lanjut pengiriman
• Melakukan perkiraan dan analisis penjualan dan memberikan pembaruan Laporan Kemajuan Penjualan kepada Manajemen
• Memberikan pelatihan produk dan melakukan presentasi kepada pelanggan
• Bekerja sama dengan tim penjualan atau internal untuk memberikan proposal penjualan
• Secara proaktif mengidentifikasi kebutuhan dan kekhawatiran pelanggan dan merespons dengan solusi tepat waktu, akurat & efektif
• Menangani pertanyaan penjualan dan menyiapkan penawaran
• Mengkoordinasikan dan berpartisipasi dalam pameran dagang industri, seminar dan forum untuk mengidentifikasi prospek penjualan produk potensial dan peluang jaringan
• Melakukan riset pasar dan mengidentifikasi peluang pasar baru

Deskripsi pekerjaan Smartfren Direct Sales (SDS) :

• Menjual produk kartu perdana Smartfren secara mobile atau langsung turun ke lapangan *notes : misalkan turun ke pasar, alun-alun, car free day, rumah warga, dll
• Menghasilkan revenue dan memenuhi target penjualan per hari
• Bersedia untuk kerja weekend, 1 minggu 6 hari kerja (libur kecuali sabtu dan minggu)
• Penempatan sesuai domisili

Kualifikasi :

• Usia 18 - 35 tahun
• Pendidikan minimal SMA/SMK/Paket C sederajat
• Memiliki kendaraan pribadi dan HP Android
• Siap kerja lapangan
• Target Oriented
• Fresh Graduate dipersilahkan melamar

Sebagai Gambaran Posisi SGS (Smartfren 4G Specialist) :

1. Melayani penjualan kartu perdana Smartfren ke customer di outlet

2. Menghasilkan revenue penjualan Smartfren

3. Mencapai target penjualan kartu perdana Smartfren harian

4. 1 Minggu terhitung 6 Hari kerja (tweekend tetap masuk)

5. Bersedia mobile selling atau turun ke lapangan untuk memenuhi target harian

6. Penempatan sesuai Domisili

Kualifikasi :

1. Pelamar usia 18 - 35 tahun

2. Pendidikan terakhir minimal SMA/SMK/Paket C Sederajat

3. Memiliki HP Android dan Kendaraan pribadi motor

4. Siap kerja target dan kerja lapangan

About Us

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel’s digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy. 

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

What you will do but not limited to:

• Develop and implement strategic planning processes and frameworks to ensure alignment with the company's goals and objectives. 
• Collaborate with cross-functional teams to gather and analyze data, identify trends and insights, and drive actionable recommendations for strategic decision-making. 
• Conduct market research and competitor analysis to identify areas of opportunity and potential risks. 
• Facilitate strategic planning workshops and meetings to foster a shared understanding of goals and priorities across the organization. 
• Monitor and track the progress of strategic initiatives, providing regular reports and presentations to senior management. 
• Identify and assess strategic partnerships and investment opportunities that align with the company's growth objectives. 
• Stay up-to-date with industry trends and best practices in strategic planning and alignment.

• Bachelor’s degree in business administration, finance and/or related field. 

• Minimum of 5 years of experience in strategic planning, business development, or related roles. 
• Strong analytical skills with the ability to gather and interpret complex data. 
• Excellent communication and presentation skills, with the ability to effectively convey strategic insights and recommendations. 
• Proven ability to collaborate and influence cross-functional teams. 
• Self-motivated and proactive with the ability to work independently and manage multiple projects simultaneously. 
• Experience in the digital industry or telecom sector is a plus. 
• Proficiency in data analysis tools and software. 
• Strong problem-solving skills and strategic mindset.

1. Melakukan peninjauan rutin terhadap semua konten pedagang di backend untuk memastikan materi yang berkualitas tinggi dan akurat.
2. Secara berkala memperbarui dan menjaga informasi pedagang agar mencerminkan data yang akurat dan terkini.
3. Mengidentifikasi dan segera memperbaiki segala ketidaksesuaian, kesalahan, atau inkonsistensi dalam konten pedagang.
4. Memastikan semua konten pedagang sesuai dengan pedoman, regulasi, dan protokol yang ditetapkan oleh GrabFood.
5. Menyiapkan pembaruan dan laporan rutin mengenai kualitas konten dan kemajuan dalam menyelesaikan masalah yang teridentifikasi.

1. Melakukan peninjauan rutin terhadap semua konten pedagang di backend untuk memastikan materi yang berkualitas tinggi dan akurat.
2. Secara berkala memperbarui dan menjaga informasi pedagang agar mencerminkan data yang akurat dan terkini.
3. Mengidentifikasi dan segera memperbaiki segala ketidaksesuaian, kesalahan, atau inkonsistensi dalam konten pedagang.
4. Memastikan semua konten pedagang sesuai dengan pedoman, regulasi, dan protokol yang ditetapkan oleh GrabFood.
5. Menyiapkan pembaruan dan laporan rutin mengenai kualitas konten dan kemajuan dalam menyelesaikan masalah yang teridentifikasi.

Sebagai Sales Engineer Heavy Equipment di PT. Kasana Teknindo Gemilang, Anda akan bertanggung jawab untuk mengidentifikasi, mengembangkan, dan memelihara hubungan dengan pelanggan potensial dan yang sudah ada dalam industri alat berat. Anda akan memberikan solusi teknis yang sesuai dengan kebutuhan pelanggan, serta mengelola seluruh proses penjualan mulai dari prospek hingga penutupan transaksi.

Tanggung Jawab Utama:

• Mengidentifikasi peluang pasar dan mengembangkan strategi untuk mencapai target penjualan.
• Menjalin dan memelihara hubungan baik dengan pelanggan untuk memastikan kepuasan dan loyalitas pelanggan.
• Melakukan presentasi produk dan memberikan konsultasi teknis kepada pelanggan.
• Menyusun dan mengajukan penawaran penjualan, negosiasi harga, dan menutup transaksi penjualan.
• Bekerjasama dengan tim teknis untuk memastikan produk yang dijual sesuai dengan kebutuhan pelanggan.
• Memantau perkembangan pasar dan menganalisis tren untuk mengidentifikasi peluang baru.

Would your friends say you have an unusual obsession with spreadsheets, numbers, and data?

Do you possess uncanny analytical skills and are you unafraid to raise your voice to improve our financial sustainability?

We’re seeking a detail-oriented and proactive Finance Specialist to support Gardens of the Sun in various financial and administrative tasks. The ideal candidate will have a strong understanding of financial models, principles, and procedures; excellent organizational skills; and the ability to multitask effectively. As a Finance Specialist, you will collaborate with other departments to contribute to the overall financial health of the company.

If this sounds like you, we'd love to hear from you!

This role will be a full-time WFO position for 40 hours and 5 days a week. You’ll be working on-site from our studio in Sanur, Denpasar, Bali.

Expected start date: Immediately

Main responsibilities

1. Financial operations
1. Manage daily financial operations, including petty cash and bank payments.
2. Maintain and reconcile financial transaction records, ensuring accuracy and completeness.
3. Prepare and process employee salaries, benefits, and compensation packages.
2. Financial Reporting:
1. Prepare and manage expense, income, and tax reports.
2. Develop monthly budgets, cash flow reports, and financial forecasts.
3. Coordinate with auditors and tax consultants and assist in preparing requirements for compliance and reporting.
3. Administration & support duties:
1. File and archive financial documents.
2. Report on financial matters to Director and on monthly meetings.
3. Ensure compliance with SOPs, policies, and relevant regulations.
4. Stay updated on accounting regulations, tax laws, and industry practices.
5. Contribute to process improvements and efficiency initiatives.
6. Perform other finance and administrative tasks as needed.

NOW LET’S TALK ABOUT YOU

• You’re a data enthusiast and a meticulous person, ensuring no detail, however small, escapes your keen eye.
• You have strong analytical and problem-solving skills.
• You have excellent communication and interpersonal skills and are comfortable with voicing your opinions to your superiors backed by data for the improvement of our processes.
• You’re fluent in accounting and financial systems, especially Jurnal and Excel, and have no trouble mastering new systems and procedures as well as being able to quickly adapt to changes.
• You manage to prioritize your tasks smoothly and manage your time effectively.
• You're a self-starter, ready to take on any task independently and see it through to completion, all while communicating and collaborating within a team environment.
• You commit to maintaining confidentiality and integrity in handling financial information.
• You’re experienced with tax reports, and certification in Brevet Tax is a plus. 
• You hold at least a Bachelor’s degree in Finance, Accounting, Business Administration, or a related field, preferably with prior experience in a finance modeling or accounting role.

THIS POSITION IS NOT FOR YOU IF YOU

• Aren’t a meticulous person or fail to see small details immediately
• Don’t have the analytical skills to present a financial model 
• Have trouble communicating clearly and directly with superiors and different teams
• Can't take constructive feedback and use it to improve your work and processes
• Don't have the ability to work independently without constant direction
• Are a fresh graduate without relevant work experience under your belt
• Aren’t looking for a long-term position
• Aren’t based in Bali
• Are looking for a fully remote position

Salary expectations: Rp5,000,000 - Rp6,000,000

This is what makes Gardens of the Sun your dream place to work - and why no one ever wants to leave our team:

• Flexible working hours
• You’ll be working from our lush and green Bali studio in a collaborative, young, and fun-loving team
• Employee discounts
• No dress code
• 20 days of annual leave, on top of national holidays
• An equal opportunity environment that encourages you to learn and grow

• Assist F&F team by receiving and handling inquiries from prospect and customers.
• Manage the relationship of existing accounts by proactively anticipating and responding to their needs.
• Maintain and manage quotations and rate validities through the quotation system.
• Ensure a fast response to quotation requests and advise the customer on transport options (operations, contingencies, insurances, customs, routing, review routing provided by MO, carry out quotation, set validity, include terms and conditions) .
• Maintaining buying rates and negotiate with procurement to meet customers’ expectation.
• Follow-up with customers on quotations to ensure feedback and a high success rate.
• Handle rate requests from network and requests from regional.
• Support sales in establishing SOPs as per customer's needs and ensure transfer to customer operation support.
• Act as the bridge to operations and provide feedback for continuous improvement of services. – needs to be reviewed.
• Handle resolution of customer complaints through further investigation with concerned parties – needs to be reviewed.

• Fresh graduate/undergraduate students in marketing/any major from recognized university or relevant qualification.
• Excellent communication & negotiation skills.
• Good interpersonal skills & teamwork.
• Customer Focus, customers interest first and provides impeccable service at all times.
• Motivated self-starter with good organization skills and ability to multi-tasking.
• Good understanding of product knowledge (Logistics, Supply Chain, Freight and Forwarding, Incoterms, etc.)
• Proficient Microsoft Office (Outlook, Excel, Power Point).

   Preferably female max. 30 years old

   Pursuing Bachelor’s degree or Diploma (Communication or any other related fields)

   Min. 1 year or relevant working experiences in Marketing Communication field

   Good knowledge in communication & relationship management

   Have a good creative ideas

   Have experience in planning, executing and managing event

   Good organizational, time and project management skills

   Fluent in Bahasa & English, both written and spoken

   Accuracy and attention to detail

Melakukan penawaran produk2 FIFGROUP kepada calon Pelanggan dan bekerja mencari sumber2 booking yang potensial utk menjadi pelanggan FIFgroup

We are hiring!

Promotor Outlet di Jawa Barat

1. Area Bandung Raya : Kab/Kota Bandung, Cimahi, Bandung Barat, Sumedang,
2. Area Jawa Barat Utara : Majalengka, Kuningan, Cirebon, Indramayu, Subang, Purwakarta, Karawang
3. Area Jawa Barat Priangan : Garut, Tasikmalaya, Banjar

Kualifikasi:

* Jenis Kelamin: Pria/Wanita

* Pendidikan Minimal: SMA/SMK

* Usia Maksimal: 35 Tahun

* Penampilan yang menarik dan profesional

* Kemampuan komunikasi yang baik

* Memiliki smartphone Android

* Telah menerima minimal 2 dosis vaksin COVID-19

* Bersedia ditempatkan di outlet-outlet pusat perbelanjaan

* Fresh graduate dipersilahkan melamar

Benefit:

* Pelatihan khusus oleh Trainer Sales yang berpengalaman

* Gaji Pokok: IDR 2,600,000 - 3,100,000 per bulan

* Insentif kompetitif hingga IDR 5-20 juta per bulan

* BPJS Kesehatan & BPJSTK

Deskripsi Pekerjaan:

* Mengedukasi pelanggan mengenai keunggulan dan cara pendaftaran produk cicilan Kredivo

* Memberikan bimbingan kepada pelanggan untuk mendaftar di aplikasi Kredivo

* Mengarahkan pelanggan untuk melakukan transaksi dengan Kredivo

* Bekerjasama dengan outlet dalam menawarkan produk

1. Melakukan Sales Call dan Sales Visit
2. Memenuhi Target Pencapaian Sales untuk pemenuhan Kamar Inap dan Event
3. Memiliki realsi luas
4. Melaksanakan Komunikasi Baik
5. Administrasi Baik

Sales Eksekutif

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

The Role

As part of our pioneer team, you will play an important role in interacting with guests directly to provide services and process information in response to inquiries, concerns, and requests about products and services in our store. Through our customer interactions, we aim to empower women to gain confidence through styling and clothing. Reporting into the Sales Assistant Coordinator (Lead Pixie), you will be integral to the success of Love, Bonito especially as we go into hyper growth over the next few years!

Main Responsibilities

• Create excitement in our product launches, workshops, and events for our guests.
• Assist in providing the best customer experience, including speaking to guests and offering advice on color, fit, and silhouette to best suit their needs.
• Provide a seamless shopping experience and ensure that all merchandise are available in all colors, sizes, and quantities on the floor.

• Prepare and upkeep a clean shopping environment on the floor and at the fitting rooms.

• Receiving and processing new stock, replenishments, returns, damages, and transfers, as well as support all stocktake exercises.
• Cashiering duties using the POS system to process payments.
• Work with the other pixie(s) to drive store sales performance under the direction of Lead Pixie.
• Working together with the Lead Pixie in ensuring daily sales target and store matrix are achieved (traffic, conversion, AOQ, AOV, ASP, etc).
• Deal with all issues that arise from our customers (complaints, grievances etc) in the best manner.

Requirements & Experiences :

• Female, Single, age 20 - 25 years old.
• 1 year experience in working as a retail store’s SPG/SA
• Good looking and fashionable
• Able to represent Love, Bonito’s unique proposition.
• Willing to be placed in any Love, Bonito’s chosen work location.
• Able to operate Ms. Word, Excel, Google Drive, and POS payment system.
• Able to get things done effectively and professionally.
• Trustworthy and take a great responsibility in fulfilling all the tasks given.
• Open to working various shifts and able to work 6 days a week (including weekends and public holidays). Weekends are where all the magic happens!

What you should be :

• A positive, charismatic, and fun personality.
• A genuine passion and interest in the fashion industry.
• A proactive and hands-on approach. Get it done right and fast!
• An ability to think and work systematically and under pressure.
• Strong problem-solving skills and an ability to think out of the box with solutions that are scalable, sustainable, yet most cost-efficient!
• An ability to multitask and manage the store, including its inventory management.
• A customer-centric and people-oriented that is able to serve our customers professionally.
• An attitude to go above and beyond in meeting the targets.

AYANA Hospitality is seeking a highly motivated Sales Executive - Japanese (native) to join our team. As a native Japanese speaker, you will play a key role in driving sales and revenue growth within our hospitality industry. Reporting to the Senior Sales Manager - Japanese, you will be responsible for managing and growing key accounts, establishing new relationships, and delivering exceptional customer service.

Responsibilities

• Develop and maintain strong relationships with existing clients to promote loyalty and retention.
• Prospect and identify new business opportunities and partnerships to increase revenue.
• Create and present proposals to clients that align with their needs and business objectives.
• Collaborate with internal departments such as marketing, revenue management, and operations to ensure effective sales strategies and tactics.
• Manage the sales process from prospecting to closing, ensuring accurate forecasting and pipeline management.
• Attend industry events and trade shows to represent AYANA Hospitality and generate new business leads.
• Continuously stay up-to-date with industry trends and best practices to provide informed recommendations and solutions to clients.

• Native level fluency in Japanese, both verbal and written.
• Bachelor's degree in a related field or equivalent work experience.
• Minimum of 3 years of sales experience within the hospitality industry with a proven track record of exceeding sales revenue targets.
• Exceptional communication and interpersonal skills to develop and maintain relationships with clients and key stakeholders.
• Strong negotiation skills to close deals and achieve win-win outcomes.
• Highly organized with excellent time-management skills to prioritize and manage multiple tasks and deadlines.
• Ability to work independently and as part of a team in a fast-paced environment.
• Willingness to travel as needed for client meetings and industry events.

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.

Responsibilities

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information

• Proven experience as telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Ability to learn about products and services and describe/explain them to prospects
• Excellent knowledge of English
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints

• Attractive monthly base salary
• Allowance
• Incentive
• Career path
• Performance Incentive
• Training & Development