• Delivers excellent service, meticulously coordinates reservation (system-based) and manages guests' account and information
• Handles and records guest comments and complaints, may refer issues to Manager when necessary, and relay guests' messages to respective divisions promptly
• Perform night audit reporting
• Provides any tourism information related to apartment's surroundings
• Perform any other duties as required and directed by the Guest Services Manager or Management

• Leading engineering department staffs and directs them to achieve department & company objective
• Managing accounting/budgeting and providing various reports as necessary
• Manages technicians in term of: determining workload and delegating assignments, training, monitoring and evaluating performance, and initiating corrective or disciplinary actions
• Becoming the person in charge for audit for safety
• Coordinate or acts as a liaison between vendors/contractors or work unit and local statutory governmental organization
• Interprets and implements policies and procedures; evaluates staff and makes hiring and termination recommendations
• Assumes other duties or responsibilities as assigned by the Residence Manager

• Creating revenue & distribution strategy by region and responsible for department metric indicators​
• Managing the Corporate Cluster & Revenue coordinators​
• Responsible for hotel management revenue in Jakarta area​
• Selecting potential accounts (online & offline) to be maintained & developed alongside Sales team​
• Assessing cost, market & competition research, supply & demand to identify selling prices in Jakarta region​
• Directing and giving advice to the team’s coordinator related to compset regarding necessary action that hotel might need, ​
• Ensuring and validating the data on IVI compared to the data in PMS

• Provide technical advice on architecture & interior design for new and potential projects.​
• Provide product & technical guidelines, specifications, and requirements to property owners and consultants.​
• - Plan, organize and direct project activities, including reviewing, evaluating, and assessing new & potential projects, ensuring compliance to the relevant standards, and highlighting any non-compliance.​
• Review designs submitted by consultants to ensure compliance with brand standards, integrate with other departments, liaise with corporate according to the project progress.​
• Assist in reviewing and arranging milestones validation and approval with other departments for Concept Brief, Block Plan, DAP (AR&ID), Mock-up Room and pre-operational reviews.​
• Review of Architectural, ID drawings and coordinated drawings with mechanical & electrical services. ​
• Ensure goals and objectives of the project are accomplished within the prescribed time frame and budget, and other performance targets. ​
• Work with consultants, furniture dealers, product representatives, and fabricators to meet project objectives

• Perform end-to-end process for all HR aspects: Recruitment, Compensation & Benefit, Learning & Development, Industrial Relations
• Perform shortlisting qualified candidates, conduct job interview and onboard new employees.
• Provide Headcount reports, attrition reports and other talent management reports.
• Administer compensation and benefits for all employees in a timely and accurate manner.
• Ensure that all works processes, compensation and benefits administration are in compliance with local statutory requirements.
• Review and discuss with insurance companies on facts findings and policies. Ensure and manage all insurance claims.
• Perform yearly manpower planning and budget.
• Handle HRIS and manage to update employee database.
• Provide training and source for staff development courses.
• Perform any other duties as and when delegated.

• Provides functional assistance and direction to the F&B Service operation as assigned.
• Directs and controls all subordinate to ensure that all day to day operational matters are handled on time and guest expectations are met.
• Liaises with stewarding, housekeeping and engineering to ensure that the operation runs smoothly in areas of joint responsibility.
• Develops training plans and conducts on-the-job training sessions for Food & Beverage Service associates.
• Monitoring and controlling the property’s OE inventory.
• Perform any other duties as required and directed by the Residence Manager or Management

Tanggung Jawab:

- Mencari pelanggan baru dan mengembangkan pelanggan lama

- Memupuk hubungan baik dan menanggapi keluhan pelanggan

- Menyalurkan informasi pasar kepada pimpinan Perusahaan

- Bekerja sama dengan baik dengan anggota tim lainnya

Persyaratan:

- Motivasi tinggi dan pantang menyerah

- Kemampuan komunikasi dan kerja sama yang baik

- Business Development Executive: Pengalaman kerja di bidang penjualan B2B (Business-to-Business) minimal 1 tahun

- Business Development Manager: Pengalaman kerja di bidang penjualan B2B (Business-

to-Business) minimal 3 tahun, dengan minimal 1 tahun dalam posisi pemimpin

- Pengetahuan dalam teknologi dan materi bahan pengemas (optional)

- Kemampuan dalam berbahasa Inggris (optional)

Requirements :

1. Minimum Bachelor's degree in Human Resources, Psychology, Business Administration, or a related fields
2. Fluent Professional level Mandarin/Chinese Language is a must.
3. Strong understanding of all HR functions (organizational development, recruitment, administration, payroll), and General Affairs (GA), experienced in being HRGA at least 5 years
4. Experience in handling Recruitment, BPJS, Employment Contract etc.
5. In-depth knowledge of Indonesian labor laws and regulations (UU Cipta Kerja and Tenaga Kerja Manpower Regulation).
6. Experience with HRIS System and Tax PPH 21 Calculation
7. Knowledge of HR Functions (recruitment process, compensation and benefits, and training and development)
8. Able to work on multiple tasks and under pressure.
9. Hardworker person, energetic, discipline, honest and responsible.
10. Great analytical thinking, creative, detail oriented and well organized.
11. Work in fast and professional environment.
12. Can Join Immadiately

Job responsibilities : 

1. Develop and implement human resource strategies to support the company's long-term growth and success.

2. Lead recruitment efforts, ensuring the acquisition of top-tier talent 

3. Handle employee relations, performance management, and HR policies. 

4. Manage administrative tasks and ensure compliance with regulations.

5. Maintain and implement all human resources policies and procedures, including recruitment and training, salary management, social security benefits (BPJS health insurance and BPJS human insurance system updates), performance evaluation, and employee relations (signing PKWT/PKWTT employment contracts).

6. Provide human resource consultation and support to resolve employee issues and disputes.

7. Manage and maintain employee databases to ensure the accuracy and completeness of data.

8. Collaborate closely with department leaders and employees to determine human resource needs and develop corresponding human resource strategies.

9. Manage and supervise human resource budgets to ensure effective utilization of resources.

10. Understand with labor regulations in Indonesia (UU Cipta Kerja regulations).

• Sales activity (include preparing quotation, receive PO, handling delivery, maintain customers)
• Negotiate with customers and related department.
• Analyze customer complain (problem solving).
• Analyze forecast for arrange stock and check for order quantity.
• Calculate & control stock order against delivery and forecast.
• Conduct internal & external meeting
• Preparing report (stock, sales, meeting)
• Ensure profitable after-sales business to dealers by checking cost of purchasing regularly.

• Melakukan Pemeliharaan Gedung Bagian Dalam
• Melakukan Pemeliharaan Gedung Bagian Luar
• Melakukan Pemeliharaan Toilet
• Melakukan Pemeliharaan dan Perawatan Taman

• Menyambut dan melayani tamu dengan ramah dan profesional.
• Mengambil pesanan makanan dan minuman dari tamu dengan akurat dan efisien.
• Menyajikan makanan dan minuman kepada tamu sesuai dengan standar perusahaan.
• Memastikan kepuasan tamu dengan memenuhi kebutuhan dan permintaan mereka secara tepat waktu.
• Memberikan rekomendasi menu dan menjelaskan spesialisasi hari ini kepada tamu.
• Menanggapi keluhan atau masalah tamu dengan cepat dan efektif, memastikan pengalaman tamu yang positif.

Tanggung Jawab Utama:

• Menangani pertanyaan dan kebutuhan pelanggan melalui telepon, email, atau langsung.
• Mengidentifikasi peluang penjualan baru dan mengembangkan hubungan dengan pelanggan potensial.
• Memproses pesanan, mengelola inventaris, dan memastikan pengiriman tepat waktu.
• Memberikan informasi produk atau layanan yang jelas dan akurat kepada pelanggan.
• Memastikan kepuasan pelanggan dengan menanggapi keluhan atau masalah secara efektif.
• Mengikuti prosedur internal untuk pelaporan dan dokumentasi aktivitas penjualan dan layanan pelanggan.

• Responsible for all aspects of the development and implementation of assigned projects.

• Work with management teams to translate strategic objectives into executable projects, and to develop plans for achieving stated objectives.  Provide executives with project risk assessments and summary level project status reports.

• Develop budget for project(s) and keep within budget.

• Develops detailed work plans, schedules, project estimates, resource plans, raise AFE & status reports. 

• Leading the rapid & flawless execution of high-profile cross-functional projects.  

• Create detailed project plans that explicitly align the efforts of multiple functional specialties (e.g. Sales, Marketing, R&D, Supply Chain, Finance, IT, other).

• Leverage Design for Lean Sigma methods & tools to: accelerate project timelines, encourage cross-functional collaboration, and build quality into projects from the outset.

• Ensure teams meet or exceed anticipated project benefits on-time, within budget, and with the desired level of quality.

• Work effectively with internal and external clients, third party vendors, and senior management in accomplishing project objectives.

• Partner with site leaders to train and deploy Enterprise Lean Sigma practices.

• Own ELS assessment and improvement initiatives.

• Support the select core implementation team members and introduce them to: value stream management process, 5S, visual controls, VSM, Kanban, Daily MDI, etc.

• Develop ELS training plans, site’s trainers and track progress.

• Monitor the team’s progress in applying the Enterprise Lean Sigma techniques

• Review current and future state value stream maps and kaizen proposals.

• Apply Enterprise Lean Sigma assessment throughout the site and participate on ELS site assessments.

• Lead site’s layout and flow process improvement efforts.

• Receiving order from customer
• Process the order from customer though manual/VIPS/SIPS/TRIM/D2Comm
• Confirm delivery schedule to customer
• Monitoring order status on production
• Arrange delivery or shipment 
• Update shipment/delivery status to customer
• Process any complaint from customer relating the order processing

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives,for example by controlling pests,improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation, and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of service, Relationships and Teamwork which were identified by our colleagues across the world.

Our family of businesses

Rentokil Pest Control is the world's leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Rangking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialists in the supply and laundering of workwear, garments and protective uniforms and equipment: focusing on top quality products and services. Our plant business, Ambisius is seen as the expert in interior and exterior "landscaping"; operating across the US, Europe, Asia & Pacisifc. Steritech Branch Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation among our customers for our knowledge and integrity. We have central support functions of Human Resource, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in Country. Working within our function departments, you would be supporting all of our businesses.

Job Description :

1. Supervise and manage our service technician

2. Maintainance area of customers

3. Support performance service technician

4. Make a report for customer about their service

1. Candidate must possess at least a Bachelor Degree of Agrotechnology, Biology, Environmental Health
2. At least 1 year(s) of working experience in the related field
3. Able to mobile and having a driving lisense
4. Good Communication and decision maker
5. Having leadership skill
6. Excellent command in spoken and written English
7. Willing to work at Industry East 2 Branch Area

1. Attractive monthly base salary
2. Performance Incentive
3. Training & Development
4. Career Path

• Develop project plans, timelines, and budgets in collaboration with internal software development teams and customers.
• Communicate project status, risks, and issues to customers and internal stakeholders on a regular basis.
• Ensure that all software development project deliverables are completed on time, within scope, and within budget.
• Facilitate project meetings and ensure that action items are assigned and completed.
• Collaborate with internal software development teams to identify and mitigate project risks.
• Act as the primary point of contact for customers and manage their expectations throughout the software development project lifecycle.
• Ensure that software development project documentation is complete and accurate.
• Work with software development teams to ensure that all software development deliverables meet customer requirements.

• Develop and implement comprehensive brand communication strategies to effectively convey the brand's message,
• Manage the brand's messaging architecture, including brand voice, tone, and key messaging points, to ensure consistency
• Oversee the creation of compelling content across various platforms, including digital channels, social media, print
• Conceptualize, plan, and execute activation campaigns and experiences that bring the brand to life and resonate with
• Collaborate with cross-functional teams (Creative, PMM, Partnership) to integrate brand activations seamlessly across

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives,for example by controlling pests,improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation, and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of service, Relationships and Teamwork which were identified by our colleagues across the world.

Our family of businesses

Rentokil Pest Control is the world's leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Rangking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialists in the supply and laundering of workwear, garments and protective uniforms and equipment: focusing on top quality products and services. Our plant business, Ambisius is seen as the expert in interior and exterior "landscaping"; operating across the US, Europe, Asia & Pacisifc. Steritech Branch Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation among our customers for our knowledge and integrity. We have central support functions of Human Resource, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in Country. Working within our function departments, you would be supporting all of our businesses.

Job Description :

1. Supervise and manage our service technician

2. Maintainance area of customers

3. Support performance service technician

4. Make a report for customer about their service

1. Candidate must possess at least a Bachelor Degree of Agrotechnology, Biology or equivalent
2. At least 1 year(s) of working experience in the related field
3. Able to mobile and having a driving lisense
4. Good Communication and decision maker
5. Having leadership skill
6. Willing to work at Cikarang Branch

1. Attractive monthly base salary
2. Performance Incentive
3. Training & Development
4. Career Path

We’re looking for an energetic, entrepreneurial Senior Business Development Manager, who is passionate about the Wise mission – money without borders. You’ll be a part of the Wise Platform team, helping deliver world class payment service solutions to our partners and their customers, powered by the Wise infrastructure.  

We’ve launched partnerships globally, with the likes of Google Pay, Aspire, Xero and Mandiri, and today have 70+ global banks and platforms connected and powered by Wise Platform. We’re looking for a sales or partnerships leader with a track record of experience working with/selling to Banks and Financial Institutions in Jakarta, Indonesia, to take Wise Platform integrated partnerships to the next level with the most senior banks in the region.  

A bit about the role:

The role is based in our Jakarta office, but you will also work closely with the Regional APAC and Global Wise Platform teams based in our offices around the world. You will also work closely with other functions, including product management, compliance & legal, implementation and engineering.

You will be a senior leader in our Business Development team in APAC, owning key opportunities with the largest banks and financial institutions, driving initiatives to expand Wise Platform’s capabilities and building out Wise’s enterprise expansion footprint.

Your mission: 

• Work with the Wise Platform team to build, close and deliver a strong pipeline of bank and financial institution partnerships across our target verticals in Indonesia, driving revenue and volume growth for Wise

• Develop and execute the growth strategy for Wise Platform’s partner portfolio, brand footprint and cross-border payments market share in Indonesia

• Collaborate closely with other Wise teams like engineering and compliance to develop and enhance Wise product capabilities in Indonesia through new integrated partnership opportunities

• Work on projects and initiatives to improve our sales processes and approaches both within the APAC region and globally, such as helping iterate our pitches and messaging, our pricing strategies, go to market efforts - or anything else that helps drive growth

A bit about you

• You’ve sold cross border products, into banks or large enterprises - and can show end to end, high impact partnership delivery examples here 

• You’re familiar with the financial services and regulatory landscapes in Indonesia and understand how the remittance landscape/international payments work today

• You’re hands on - happy to lead your own discussions as well as supporting our business development team with their pipelines

• You’re a natural leader - able to build and develop a high performing sales team, defining a clear plan with the team and quickly adapting as needed

• You’re as comfortable technically - helping a partner solution the best way to use Wise Platform as you are discussing commercial and legal terms 

• You’re business-minded - and have worked with multiple operational teams in the past to grow a business unit holistically

• You’re analytical - data driven on where the team should be spending time and on scoping, sizing, prioritising and driving opportunities

• You have a strong head for economics - being responsible for owning and supporting financial negotiations with partners to meet targets and quotas

• You are Mission-driven and customer-focused - looking for synergistic partnerships that will benefit the customer and contribute to the Wise Mission

Some extra skills that would make you a great fit

• Worked in a startup environment previously or have had a broad focus across multiple partnerships streams

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives,for example by controlling pests,improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation, and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of service, Relationships and Teamwork which were identified by our colleagues across the world.

Our family of businesses

Rentokil Pest Control is the world's leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Rangking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialists in the supply and laundering of workwear, garments and protective uniforms and equipment: focusing on top quality products and services. Our plant business, Ambisius is seen as the expert in interior and exterior "landscaping"; operating across the US, Europe, Asia & Pacisifc. Steritech Branch Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation among our customers for our knowledge and integrity. We have central support functions of Human Resource, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in Country. Working within our function departments, you would be supporting all of our businesses.

Job Description :

1. Supervise and manage our service technician

2. Maintainance area of customers

3. Support performance service technician

4. Make a report for customer about their service

1. Candidate must possess at least a Bachelor Degree of Agrotechnology, Biology or equivalent
2. At least 1 year(s) of working experience in the related field
3. Able to mobile and having a driving lisense
4. Good Communication and decision maker
5. Having leadership skill
6. Willing to work at Cikarang Branch

1. Attractive monthly base salary
2. Performance Incentive
3. Training & Development
4. Career Path

• Onboard customer on how to use our product and the value of our product
• Checking in with customer post training to ensure customer truly understand and remain active in using our product
• Update training materials on our product checklist (for example: creating training video)
• Conduct training in both online & offline method and needs to be proficient in both
• Actively learn new features found in our product and ensure one is always up to date
• Data analysis on customer activity to ensure customer remain active
• Manage team to ensure training and check in are done on time and ensuring that any issue found during check in are resolve