About the team

Agent Network is currently expanding, we are targeting to grow more than 20x in 2025. In order to win the market we need to expand our supplier base upon which we can develop a competitive platform. The goals for the Partnership team are competitive, completeness and availability.

Onboarding new suppliers

• Conduct market research, analyze market trends, identify key potential products and potential suppliers
• Build establish productive relationship with suppliers
• Lead price negotiation process (liaise with Procurement Team)
• Lead contracting process (liaise with Legal Team)

Managing supplier base

• Define and monitor KPI and performance metrics for each suppliers
• Develop monitoring tools
• Build effective communication channel with all the supplier for issue resolutions
• Conduct regular reporting to management

Managing supply operations

• Monitor and ensure product availability, success transaction, on time performance in the platform
• Vendor deposit management

• A bachelor degree from reputable university
• A strong background and a minimum 4 years experience in managing partnership of telco products and/or partnership operations in similar platform
• Good communication and negotiation skill is a must
• Strong network particularly in telco and PPOB industry
• Able to effectively working with multiple stakeholders
• Capable of leading the team
• Strong data analytical skills is mandatory and data query capabilities is massive plus points
• Have a deep understanding of customer experience, identify and pursue business opportunities

BIOTA Smart Home is at the forefront of transforming everyday living through advanced smart home technology. Our mission is to create intuitive and efficient home environments that enhance the quality of life for our users. We believe that smart technology should be accessible, user-friendly, and seamless in its integration into daily routines.

Role Overview

As a KOL Specialist at BIOTA Smart Home, you will be a key player in enhancing our brand’s presence through strategic partnerships with key opinion leaders. Your role will involve developing and executing initiatives that not only promote our products but also resonate with our target audience, driving both engagement and sales.

Main Responsibilities

• Identify, recruit, and manage relationships with KOLs that align with BIOTA’s mission and brand.
• Design and implement collaborative campaigns that leverage KOL platforms to increase brand awareness and product visibility.
• Track and analyze the performance of KOL campaigns, providing insights and adjustments as needed to improve effectiveness.
• Collaborate with the marketing team to integrate KOL strategies into larger marketing initiatives.
• Stay updated on industry trends and competitor activities regarding influencer marketing.
• Build and maintain a database of potential and existing KOL partnerships.

• Minimum of 2 years of experience in influencer or KOL marketing, preferably in technology or consumer products.
• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• Proven track record of successful KOL campaigns and partnerships.
• Strong understanding of social media trends and the impact of KOLs on consumer behavior.
• Exceptional communication and interpersonal skills for relationship management.
• Analytical mindset with the ability to interpret data and extract meaningful insights.
• Highly organized, detail-oriented, and able to manage multiple projects simultaneously.

Why Work with Us?

At BIOTA Smart Home, we value innovation, creativity, and teamwork. As a KOL Specialist, you will play a pivotal role in helping us connect with our audience and promote our vision of smarter living. Join us to make a tangible impact on the smart home industry!

Responsibilities

• Responsible for end-to-end process of managing daily operations of marketplace platforms
• Develop and execute in-store activation plans that align with overall brand strategy and drive sales
• Collaborate with marketing teams to plan and execute pricing strategies, discounts, and promotions to drive sales and maintain profitability.
• Prepare creative brief materials for all marketplaces including but not limited to paid campaigns, monthly promotions, social media contents or/and marketing materials
• Maintaining relationships with RM to evaluate store’s current performance, plan for future strategies, informing any updated regulations and be the intermediary between marketplace and the company
• Prepare weekly/monthly reports for evaluating store’s performance, and work closely with marketing team for quarterly marketing plans

Requirements:

• Candidate must possess at least Diploma Degree in Accounting / Fiscal  Administration /   Taxation
• Hold brevet A/B Tax certification
• Required skill : Good in Ms. Excel
• Required Languange(s) : Mandarin
• At least 1 years of working experience in the related fields is required for this position
• Good knowledge of Indonesian Tax Laws and Regulations
• Excellent communication and team oriented personality
• Able to work with deadlines.

Responsibilities :

• Process monthly tax routine including calculation, payment and reporting
• Updates and translate current tax regulations to the management, able to identify tax accounting and transactions that have tax implications, do tax research, interpreting and applying the tax law, regulations, and cases to specific transactions and factual situations
• Assist in Tax compliance checking and accuracy of tax obligations
• Providing required data / documents related to Tax audit process
• Able to file tax Return and prepare related documents
• Communicate with internal PIC related to data completion for tax Audit and compliance purposes
• Communicate with external parties (Tax Office / Consultant) related to solve tax audit issues.

Position Overview:

We are seeking a versatile and skilled Campaign Specialist with a strong focus on Customer Relationship Management (CRM), customer life-cycle management, and performance marketing. The ideal candidate will have expertise in Meta WhatsApp Business Manager, sender ID management, and the broader Meta ecosystem. They should excel in creating, executing, and analyzing marketing campaigns, delivering tailored solutions, and leveraging data to optimize results. Knowledge of data science and data solution services is a significant plus.

Key Responsibilities:

1. CRM and Customer Life-Cycle Management:

• Develop and execute CRM strategies to enhance customer retention, activation, and engagement across life-cycle stages.

•        Analyze customer journeys to identify critical touchpoints and implement targeted interventions.

•        Leverage customer segmentation to deliver personalized campaigns that drive value at each stage of the customer life-cycle.

•        Continuously refine CRM workflows to improve efficiency and customer satisfaction.

2. Meta WhatsApp Business Manager and Messaging Services:

•        Manage Meta WhatsApp Business accounts, including sender ID registration, compliance, and maintenance.

•        Plan and execute WhatsApp campaigns with a focus on template optimization and engagement.

•        Stay updated on Meta platform updates and policies to ensure compliance and best practices.

•        Collaborate with Meta support and technical teams to resolve messaging-related challenges.

3. Performance Marketing and Campaign Execution:

•        Plan and manage campaigns across digital and messaging platforms, aligning with broader marketing objectives.

•        Monitor and analyze campaign performance metrics, including engagement, conversion rates, and ROI.

•        Create and present detailed performance reports with actionable insights to internal and external stakeholders.

•        Conduct A/B testing and other iterative processes to enhance campaign performance.

4. Sender ID Management:

•        Oversee the registration, approval, and compliance of sender IDs across messaging platforms.

•        Develop strategies to maintain consistent branding and enhance sender ID recognition.

•        Ensure alignment with platform and regulatory requirements for sender ID usage.

5. Data-Driven Insights and Client Solutions:

•        Use data analysis to inform and refine campaign strategies and customer

•        engagement approaches.

•        Provide clients with tailored recommendations based on data-driven insights to meet their marketing goals.

•        Collaborate with data science and analytics teams to develop and integrate innovative data solutions.

•        Use data visualization tools to create compelling and easily understandable reports for stakeholders.

6. Expertise in the Meta Ecosystem:

•        Utilize tools like Meta Ads Manager, Audience Insights, and Business Suite to complement CRM and messaging efforts.

•        Drive integration between Meta platforms and CRM systems to ensure seamless campaign execution.

•        Develop and implement retargeting strategies and lookalike audiences to maximize customer reach and engagement.

7. Collaboration and Communication:

•        Act as a liaison between clients, sales, and technical teams to ensure alignment and smooth execution of campaigns.

•        Clearly communicate complex data insights to both technical and non-technical audiences.

•        Provide ongoing training and updates on Meta tools, WhatsApp services, and CRM best practices to team members.

•        Bachelor’s degree in Marketing, Business, Data Science, or a related field.

•        3+ years of experience in CRM, messaging campaigns, performance marketing, or a related role.

•        Deep knowledge of Meta WhatsApp Business Manager, sender ID management, and Meta advertising tools.

•        Proven ability to analyze campaign performance and present actionable insights effectively.

•        Familiarity with marketing automation platforms, CRM systems, and audience segmentation techniques.

•        Strong communication and client relationship management skills.

• Attractive total compensation of salary, festive allowance, and annual bonus 

• Private Health Insurance 

• Working device provided 

• Employee Development Program 

• Flexible Working Arrangement 

• Culture programs 

• Mental Health & Well-being program 

• Various club and Engagement activities 

• Anniversary Leave 

About the role

As our Senior Accounting Specialist, you will get a chance to handle the financial record, reconcile the data and maintain supporting documents.

Responsibilities

• Ensure all accounting records have been recorded correctly and in timely manner
• Maintain monthly closing and regular reporting on time 
• Maintain all supporting documents, including to support audit process
• Assist Lead to align with business/product team to set accounting entries for new product
• Monitoring audit and accounting issues

• A Bachelor’s Degree in Accounting
• 3-4  years of accounting experience in Fintech Industry (Off Balance Sheet would be plus)
• Able to manage monthly closing and reporting 
• Has experience of project new  system migration 
• Familiar with Accounting Principles and Journaling
• Proficiency in Excel, Data Analysis  or Spreadsheet
• Self-motivated and detail oriented
• Quick to collaborate and coordinate with team members and external division

bTaskee is a marketplace platform based in Vietnam, which provides on-demand home services, including doing chores, over 14+ services available. It helps customers to instantly connect with local maids. Our platform, which is web and app-based, provides a simple and fast interface for optimal user experience. Customers are able to rate and review their maids (or helpers) to ensure the quality of the service.

Our vision is to provide a marketplace that can firstly provide services to customers without having to negotiate or talk with an agent; our long term vision is to create a marketplace where people can have access to jobs that they otherwise would not have, and can earn high salaries across South East Asia.

Job Description:

• Assist in planning, developing & implementing all PR activities & strategies.
• Write press releases and communications documents to disseminate important news and updates to media and relevant stakeholders.
• Engage with key strategic media or journalists to build and maintain positive relationships.
• Preparing and implementing any PR events or activation, working closely with vendors/agencies or internal teams that related to the event.
• Collaborate cross-functionally with marketing, social media, creative and other teams to ensure consistent messaging.
• Develop media stories, blog, video contents to increase public awareness about company brand & products.
• Collaborate with internal teams to develop compelling media materials, including press releases, articles, and media kits.

We are seeking a creative and strategic Senior Social Media Specialist to lead and manage our social media presence across various platforms. This role demands a combination of creativity, analytical skills, and a deep understanding of social media trends to engage our audience and drive brand awareness.

Responsibilities:

• Lead a team of Content Strategist, Content Creator, and Copywriter, providing guidance and feedback to ensure high-quality content and strategy execution.
• Develop and implement comprehensive social media strategies to increase brand awareness.
• Create end-to-end social media management including content ideation, post scheduling, & community engagement both for daily contents and campaigns.
• Perform competitor/trend analysis to ensure we create contents that are most relevant to our followers.
• Monitor and analyze social media performance using analytics tools, and adjust strategies as needed to optimize results.

Requirements :

• Candidate must possess at least Bachelor's Degree in Business Studies/Administration/Management, Logistic/Transportation or equivalent.
• At least 1 Year(s) of working experience in the related field is required for this position.
• Mandarin fluency.
• Required Skill(s): Ms. Office, Taxation, Export Import, Negotiation, Indonesia Customs Regulation.
• Preferably Supervisor/Coordinator specialized in Logistics/Supply Chain or equivalent.
• Have knowledge in Ferro-nickel would be advantageous



Responsibilites :

•  Handling Customs Clearance process and ensure the export/import shipments applicable to the Indonesia Customs Regulations and Company Regulation
• Liaise with third party (forwarder) according Export/Import process
• Calculate duty and tariff payments owed on shipments
• Monitor or trace the location of goods
• Update Customs regulation to manager

bTaskee is a marketplace platform based in Vietnam, which provides on-demand home services, including doing chores, over 14+ services available. It helps customers to instantly connect with local maids. Our platform, which is web and app-based, provides a simple and fast interface for optimal user experience. Customers are able to rate and review their maids (or helpers) to ensure the quality of the service.

Our vision is to provide a marketplace that can firstly provide services to customers without having to negotiate or talk with an agent; our long term vision is to create a marketplace where people can have access to jobs that they otherwise would not have, and can earn high salaries across South East Asia.

Job Descriptions:

• Research and identify key opinion leaders within the industry.
• Develop and execute strategies to engage and build relationships with KOLs.
• Initiate and manage outreach campaigns to establish connections.
• Cultivate strong, positive relationships with KOLs through effective communication and collaboration.
• Work closely with KOLs to understand their needs and interests.
• Coordinate content creation and collaboration opportunities with KOLs.
• Ensure that KOLs are aligned with the brand messaging and values.
• Represent the company at industry events to network with potential KOLs.
• Monitor and analyze the impact of KOL collaborations on brand awareness and perception.
• Provide regular reports on the success of KOL initiatives.
• Stay abreast of industry trends, competitor activities, and emerging influencers.
• Utilize market insights to enhance KOL engagement strategies.

BIOTA Smart Home is a cutting-edge technology company committed to revolutionizing modern living through innovative smart home solutions. Our technology seamlessly integrates into lifestyles to provide convenience, security, and energy efficiency. We prioritize customer-centric design and strive to create user-friendly experiences in our products and services. Our mission is to transform homes into intelligent, connected spaces that offer comfort and peace of mind.

Opportunity

As a full-time on-site Product Development Specialist located in Jakarta, you will play a key role in researching, designing, and executing the development of new smart home products. You will work closely with cross-functional teams to identify market opportunities, develop innovative solutions, and ensure the seamless transition of products from concept to production.

Responsibilities

• Conduct market research and analyze trends to identify new product opportunities in the smart home sector.
• Collaborate with stakeholders to define product requirements, features, and specifications.
• Oversee the design and development of new products, ensuring functionality, usability, and aesthetic appeal.
• Coordinate with engineering, manufacturing, and quality assurance teams to bring products from concept to production.
• Manage product testing and validation processes to ensure high-quality standards.
• Monitor project timelines, budgets, and milestones to ensure successful product launches.
• Stay updated on emerging technologies and industry innovations to drive product development.
• Prepare reports and presentations on product progress and outcomes.

• Bachelor’s degree in any related field (Product, Engineering, Marketing, Business, etc)
• Proven experience in product development, preferably in the technology or smart home industry.
• Strong understanding of product design, manufacturing processes, and quality assurance.
• Excellent project management and organizational skills.
• Ability to analyze market data and identify trends.
• Creative thinker with a problem-solving mindset.
• Strong communication and collaboration skills to work effectively with cross-functional teams.
• Knowledge of smart home technologies and trends is a plus.

Why Join Us

BIOTA offers an innovative and dynamic work environment where creativity and initiative are encouraged. Join us to be part of a talented team driving the future of smart home technology. Come and join the growing BIOTA team as a Product Development Specialist to make the world a better place to live in, one home at a time.

How to Apply

If you're passionate about design, technology, and building the future, we'd love to hear from you!

We are seeking a highly skilled and creative Senior Social Media Specialist to lead and execute our social media strategy across multiple platforms. This role is crucial in enhancing brand presence, driving audience engagement, and achieving measurable business goals. The ideal candidate will have extensive experience in social media management, campaign strategy, and content creation, coupled with a strong understanding of analytics and emerging trends.

Key Responsibilities:

1. Strategy Development & Execution

• Develop and implement comprehensive social media strategies aligned with overall marketing objectives.
• Drive brand awareness, customer engagement, and lead generation through social platforms.
• Identify and adapt to emerging social media trends and technologies to ensure competitive advantage.

2. Content Creation & Management

• Oversee the creation of high-quality, engaging content tailored to target audiences across platforms (Facebook, Instagram, TikTok, X.).
• Ensure consistent brand voice and messaging across all channels.
• Collaborate with internal teams (designers, copywriters, videographers) and external agencies to produce impactful content.

3. Community Management

• Engage with audiences, respond to comments and inquiries, and foster a strong online community.
• Monitor and manage brand reputation across all platforms.

4. Analytics & Reporting

• Track, measure, and analyze performance metrics (engagement rates, CTR, conversions) to assess the effectiveness of campaigns.
• Generate actionable insights and provide regular reports to stakeholders, optimizing campaigns based on data-driven recommendations.

5. Campaign Management

• Plan and execute social media advertising campaigns, ensuring optimal budget allocation and ROI.
• Experiment with creative formats and ad placements to maximize impact.

• Bachelor’s degree in Marketing, Communications, or a related field.
• 3-5+ years of experience in social media management, preferably in a senior role.
• Proven track record of successful social media campaigns that drive engagement and business results.
• Deep knowledge of all major social media platforms (Meta, Google, Tiktok, X)
• Strong content creation skills, including copywriting, visual storytelling, and video content.
• Experience using analytics tools (Google Analytics, Sprout Social, Hootsuite, social listening tools, etc.) to track performance.
• Excellent organizational skills, with the ability to manage multiple projects and meet deadlines.
• Strong interpersonal and communication skills, with the ability to work collaboratively across teams.

About LINC

LINC is a mission-driven small business headquartered in Washington, DC dedicated to strengthening local actors and systems. At LINC, we believe that a practical approach to engaging committed, capable local actors increases international development effectiveness and sustainability. The recipient of USAID’s “Small Business of the Year” award in 2017, we are a team of reflective practitioners, passionate and energetic in our work, and committed to locally led development. We have developed ground-breaking tools to map organizational networks, measure social capital, and leverage systems-based approaches to development. We partner with major universities, foundations, local NGOs and consulting firms, USAID, and FCDO among others. Our country experience spans Africa, Asia, Latin America, and Europe. For more information on LINC, please visit www.linclocal.org.

Purpose of Project

The overall purpose of the anticipated USAID/Indonesia Monitoring, Evaluation, Collaborating, Learning, and Adapting (MECLA) Activity is to enhance the efficiency, effectiveness, and transparency of the USAID Mission in Indonesia, its implementing partners (IPs), and stakeholders in achieving and reporting results through the use of empirical data/information and adaptive management. In order to effectively measure and strengthen the outcomes and impact of U.S. development assistance, USAID/Indonesia seeks to enhance the design, Monitoring and Evaluation (M&E), Knowledge Management (KM), and Collaborating, Learning, and Adapting (CLA) capacity of its staff, IPs, and stakeholders in Indonesia. By adopting an evidence-based approach to decision-making, USAID can optimize resource allocation, thereby enhancing its contribution to sustainable development outcomes.

Position Description

LINC is seeking a Senior Evaluation Specialist for the anticipated USAID-funded MECLA Activity in Indonesia. The Senior Evaluation Specialist will provide targeted technical support to USAID/Indonesia and IPs and oversee all analytical activities including evaluations, assessments, and research studies. This is a proposal position contingent upon USAID award.

** Indonesian nationals are strongly encouraged to apply **

Responsibilities

• Oversee the design, implementation, resourcing, and quality assurance of all assessments, performance and impact evaluations.
• Design evaluation methodology, data collection methods, instruments, and protocols for evaluations.
• Oversee data collection and analysis ensuring rigor and quality assurance.
• Draft technical scopes of work for and supervise the performance of consultants and subcontractors supporting analytical activities.
• Disseminate and present evaluation findings and key learnings in reports and workshops, meetings, conferences, and seminars.
• Ensure learning from evaluations and assessments inform adaptive management by USAID and implementation partners.

• Master’s degree in social sciences, economics, statistics, monitoring and evaluation, or a related field.
• Minimum 8 years of demonstrated experience in research, evaluation, statistics and/or monitoring projects related to development; USAID experience preferred.
• At least 5 years of experience in design, implementation, management, and analysis for performance and impact evaluations of development projects.
• Proficiency in qualitative and quantitative research methods, familiarity with innovative MEL approaches a plus.
• Familiarity with USAID policies related to evaluation and performance management.
• Experience with statistical packages such as SPSS or STATA.
• Excellent collaboration, management, and communication skills.
• Prior experience working in Indonesia required.
• Proficiency in spoken and written English and Bahasa Indonesia required.
• Understanding of USAID regulations and policies, including but not limited to the Automated Directives System 201, the Evaluation Policy, and the Local Capacity Strengthening Policy.

About LINC

LINC is a mission-driven small business headquartered in Washington, DC, dedicated to strengthening local actors and systems. At LINC, we believe that a practical approach to engaging committed, capable local actors increases international development effectiveness and sustainability. The recipient of USAID’s “Small Business of the Year” award in 2017, we are a team of reflective practitioners, passionate and energetic in our work, and committed to locally led development. We have developed ground-breaking tools to map organizational networks, measure social capital, and leverage systems-based approaches to development. We partner with major universities, foundations, local NGOs and consulting firms, USAID, and FCDO among others. Our country experience spans Africa, Asia, Latin America, and Europe. For more information on LINC, please visit www.linclocal.org.

Purpose of Project

The overall purpose of the anticipated USAID/Indonesia Monitoring, Evaluation, Collaborating, Learning, and Adapting (MECLA) Activity is to enhance the efficiency, effectiveness, and transparency of the USAID Mission in Indonesia, its implementing partners (IPs), and stakeholders in achieving and reporting results through the use of empirical data/information and adaptive management. In order to effectively measure and strengthen the outcomes and impact of U.S. development assistance, USAID/Indonesia seeks to enhance the design, Monitoring and Evaluation (M&E), Knowledge Management (KM), and Collaborating, Learning, and Adapting (CLA) capacity of its staff, IPs, and stakeholders in Indonesia. By adopting an evidence-based approach to decision-making, USAID can optimize resource allocation, thereby enhancing its contribution to sustainable development outcomes.

Position Description

LINC is seeking a Senior MEL Specialist for the anticipated USAID-funded MECLA Activity in Indonesia. The Senior MEL Specialist will provide leadership and oversight of all monitoring, evaluation, assessment, and research activities of the MECLA Activity. This is position is contingent upon USAID award.

** Indonesian nationals are strongly encouraged to apply **

Responsibilities

• Oversee performance and context monitoring support services for USAID/Indonesia, including support for developing the CDCS, collecting data for the performance management plan and to monitor other USAID initiatives, ensuring data quality, and supporting portfolio review and reporting.
• Provide MEL technical assistance and training to USAID implementing partners on developing theories of change, activity MEL plan development, monitoring systems and processes, data quality assessments, and research, data collection, and reporting practices.
• Provide clear visualizations of context and monitoring data.
• Oversee the design, implementation, resourcing, and quality assurance of all assessments, performance and impact evaluations.
• Design evaluation methodology, data collection methods, instruments, and protocols for evaluations.
• Oversee data collection and analysis ensuring rigor and quality assurance.
• Disseminate and present evaluation findings and key learnings in reports and workshops, meetings, conferences, and seminars.
• Ensure learning from monitoring, evaluations, and assessments inform adaptive management by USAID and implementing partners.

• Master’s degree in international development, economics, statistics, political science, monitoring and evaluation, or a related field.
• Minimum 8 years of demonstrated experience in research, evaluation, statistics and/or monitoring projects related to development; USAID experience preferred.
• At least 5 years of experience in design, implementation, management, and analysis for performance and impact evaluations of development projects.
• Proficiency in qualitative and quantitative research methods, familiarity with innovative MEL approaches a plus.
• Familiarity with USAID policies related to evaluation and performance management.
• Prior experience working in Indonesia required.
• Exceptional written and oral communication skills.
• Proficiency in spoken and written English and Bahasa Indonesia required.
• Understanding of USAID regulations and policies, including but not limited to the Automated Directives System 201, the Evaluation Policy, and the Local Capacity Strengthening Policy.

Main Responsibilities:

• Manage one specific product line within the Business Unit
• Promote, train, and support the sales force
• Handle communication and coordination with the principal
• Conduct market surveys, market analysis, and strategy development

Front Office Operation

• Assist guests with check in and checkout, as well as other cashiering duties
• Review arrival lists and prepare compendiums prior to guests’ arrival and check-into system if necessary
• Welcome guests on arrival, register and issue room keys according to departmental standards and procedures
• Ensure that members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition and service. Prepare and send welcome cards and amenities to room prior to guest arrival
• Liaise closely with other relevant departments to ensure that guests requests and needs are met
• Update and maintain repeat guest history system
• Promote Inter-Hotel sales and in-house facilities according to departmental standards to maximize revenue
• Handle guests’ complaints and comments tactfully and efficiently
• Handling guests’ mails, messages, and answering of phone calls
• Maintain the privacy and confidentiality of all guests by ensuring that no details of the guests are disclosed
• Be vigilant in regard to in-house credit matters and act upon any discrepancies
• Alert Security or Duty Manager of suspicious looking person(s) / articles

Other Responsibilities

• Maintain complete knowledge of all food & beverage services, outlets and hotel services/features
• Be fully conversant with hotel fire & life safety/emergency procedures
• Attend all briefings, meetings and trainings as assigned by management
• Report for duty on time wearing clean and complete uniform at all times
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the Management of the Hotel

Some of your duties will include:

·        Provide maintenance engineering & reliability engineering service within process maintenance department

·        Monitor departmental results, identify opportunities for improvement & work closely with frontline staff to initiate changes.

·        Manage the Change Management process to ensure compliance, provide engineering input to the process, prioritize & coordinate resultant projects Review and critique work of others in the department for technical correctness (QA/QC).

·        Facilitate Root Cause Analysis (RCA) of major failure/downtime events & follow up close out of corrective actions.

·        Develops maintenance personnel to perform equipment trouble shooting.

·        Compile failure data, carry out FME analysis to provide input to planning for adjustment of PM/PdM frequency and spare parts analysis.

·        Develop & manage departmental standards

·        Act as a QA/QC resource when required

·        Identify opportunity, initiate & monitor trials of alternative parts where feasible

·        Oversee new installations, including design, modification & commissioning (baseline measurement)

·        Ensures that all work is properly documented, filed and recorded for future reference

·        Assist Superintendent Resource Management to provide data interpretation & recommendations

About LINC

LINC is a mission-driven small business headquartered in Washington, DC dedicated to strengthening local actors and systems. At LINC, we believe that a practical approach to engaging committed, capable local actors increases international development effectiveness and sustainability. The recipient of USAID’s “Small Business of the Year” award in 2017, we are a team of reflective practitioners, passionate and energetic in our work, and committed to locally led development. We have developed ground-breaking tools to map organizational networks, measure social capital, and leverage systems-based approaches to development. We partner with major universities, foundations, local NGOs and consulting firms, USAID, and FCDO among others. Our country experience spans Africa, Asia, Latin America, and Europe. For more information on LINC, please visit www.linclocal.org.

Purpose of Project

The overall purpose of the anticipated USAID/Indonesia Monitoring, Evaluation, Collaborating, Learning, and Adapting (MECLA) Activity is to enhance the efficiency, effectiveness, and transparency of the USAID Mission in Indonesia, its implementing partners (IPs), and stakeholders in achieving and reporting results through the use of empirical data/information and adaptive management. In order to effectively measure and strengthen the outcomes and impact of U.S. development assistance, USAID/Indonesia seeks to enhance the design, Monitoring and Evaluation (M&E), Knowledge Management (KM), and Collaborating, Learning, and Adapting (CLA) capacity of its staff, IPs, and stakeholders in Indonesia. By adopting an evidence-based approach to decision-making, USAID can optimize resource allocation, thereby enhancing its contribution to sustainable development outcomes.

Position Description

LINC is seeking a Senior Performance Monitoring Specialist for the anticipated USAID-funded MECLA Activity in Indonesia. The Senior Performance Monitoring Specialist will provide overall technical direction on performance monitoring for the USAID/Indonesia Mission and its partners. This is a proposal position contingent upon USAID award.

** Indonesian nationals are strongly encouraged to apply **

Responsibilities

• Oversee performance and context monitoring support services for USAID/Indonesia, including support for developing the CDCS, collecting data for the performance management plan and to monitor other USAID initiatives, ensuring data quality, and supporting portfolio review and reporting.
• Provide MEL technical assistance and training to USAID implementing partners on developing theories of change, activity MEL plan development, monitoring systems and processes, data quality assessments, and research, data collection, and reporting practices.
• Provide clear visualizations of context and monitoring data.

• Master’s degree in international development, economics, statistics, political science, monitoring and evaluation, or a related field.
• Minimum of eight years of demonstrated experience in performance monitoring on USAID projects.
• Familiarity with USAID policies related to evaluation and performance management.
• Prior experience working in Indonesia required.
• Exceptional written and oral communication skills.
• Proficiency in spoken and written English and Bahasa Indonesia required.

1. Audit and validate data to ensure accuracy, completeness, and adherence to organizational standards
2. Perform regular data cleaning and de-duplication tasks
3. Monitor data entry processes to ensure consistent quality
4. Partner with other teams to address data quality issues
5. Generate reports to highlight inconsistencies and provide actionable recommendations

Youtap Limited is on the lookout for a FinOps - Cloud Cost Optimization Specialist to join our innovative team in Indonesia. In this role, you will be responsible for managing and optimizing our cloud expenditures, ensuring that we maximize the value from our cloud investments while maintaining high-performance standards for our digital banking solutions. Your efforts will directly contribute to building a financially sustainable cloud strategy for our company.

As a leader in the digital banking and payments space, Youtap helps consumers and merchants transact effortlessly through digital wallets and banking solutions. You will work closely with cross-functional teams, including IT, finance, and operations, to analyze spending patterns and implement cost-saving strategies that align with our organizational goals.

Responsibilities

• Collaborate with IT, finance, and business units to monitor, analyze, and report on cloud spending and utilization metrics.
• Develop and implement cloud cost allocation strategies to ensure accountable and efficient use of cloud resources across departments.
• Conduct regular reviews of cloud expenditures and identify opportunities for cost optimization and efficiency improvements.
• Assist with the negotiation of cloud service agreements to ensure favorable pricing and terms.
• Stay up-to-date with industry trends and best practices in cloud financial management and cost optimization.
• Educate and train internal teams on cloud financial management principles and foster a culture of cost-consciousness.
• Implement tools and processes to enhance visibility and management of cloud spending.

• Bachelor's degree in Finance, Business Administration, Computer Science, or a related field.
• 3+ years of experience in cloud financial management or cost optimization roles, preferably within the tech or financial services industries.
• Strong understanding of cloud platforms (AWS, Azure, Google Cloud) and their usage/cost management tools.
• Proven analytical skills, with the ability to interpret data and draw actionable insights for financial decisions.
• Excellent communication and collaboration abilities to work effectively across teams.
• Familiarity with FinOps practices or certifications is a plus.
• Ability to work independently and proactively identify and address cost optimization opportunities.

We offer competitive salary packages and a pleasant working environment.

Position Type :

Type Of Hire :

Education Desired :

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the role:

As a Sales Executive - Quota Carrier, you’ll be part of a team of self-motivated, high achieving sales professionals helping enterprise financial services companies grow their businesses and deliver world-leading solutions to their clients. By providing industry-leading solutions, you’ll drive some of the most exciting new technology in fintech while advancing the way the world pays, banks and invests.

What you will be doing:

• Sells products and/or services and develops new account relationships.

• Solicits and maintains network of prospects.

• Initiates contact with prospective customers to sell targeted FIS products and/or services.

• Works as a member of a sales team to sell assigned products or services to identified key accounts

• Demonstrates product knowledge including various solutions, markets and competitive intelligence.

• Prepares and presents proposals to clients utilizing FIS resources and tools.

• Negotiates, structures and closes “deals” that meet customer expectations and FIS’s ability to deliver; utilizes appropriate company resources per the resources plan to provide product marketing support or specialized product sales expertise.

• Assists in the development of sales plans and strategies.

• Meets sales goals and objectives.

• Other related duties assigned as needed.

 What you will need

• 10+ years experience in Sales

• Strong experience selling to FSI Industry

• Strong experience selling software or solutions

• Strong experience in either Payments or Core banking solutions preferred

• Experience in successful sales and complex deals/contract negotiations with Major banks preferred

• Relentless persistence to overcome the challenges that face successful high-performing sellers

• Strong collaborative skills with leading presales and professional services colleagues

• Pipeline hygiene using Dynamics to secure the support of FIS leadership to work with you to overcome sales challenges

What we offer you:

• At FIS, we are as committed to growing our employees’ careers as our own business. We offer:

• Opportunities to innovate in fintech

• Inclusive and diverse team atmosphere

• Professional and personal development

• Resources to contribute to your community

• Competitive salary and benefits

#LI-NS1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the role

Coordinate day-to-day project delivery, management of project financials and drive client relationship management for assigned FIS client.

What you will be doing

• Plans and coordinates all aspects of projects from initiation through delivery.

• Develops, defines and executes project plans, project scope, activities, schedules, budgets and deliverables.

• Identifies needed resources for projects, defines and assigns major project roles.

• Creates project charters to identify project scope, critical success factors, risks, etc.

• Manages the project work plan and holds the team and project resources accountable to variances in budget and hours.

• Possess thorough understanding of estimation, letters of agreement, master service agreements, staffing model, average bill rates and cost structure by level.

• Interacts with sales, systems engineering, product development, and other members of cross-functional teams.

• Oversees schedules and budgets to ensure goal attainment.

• Ensures requirements for internal technology projects align to operational standards. Develops alternate requirements or document exceptions as appropriate.

• Coordinates activities and tasks among project team members, other internal departments and client or vendor/subcontractor organizations as needed to meet project goals and ensure project completion is on schedule, within budget constraints and of the appropriate quality standards for the project scope.

• Manages project risks, issues/problems and activity progress to ensure project goals, e.g., deadline, scope and quality are achieved. Assists with problem resolution or risk mitigation as needed.

• May include managing the customization of base products to meet client requirements, system integration with other FIS or third-party products or consulting projects and engagements.

• Delivers informational and decision-seeking presentations to technical and business groups in FIS and/or in client organizations.

• Identifies project management coordination process gaps or areas for improvement, recommends and implements solutions.

• May work at client sites from time to time requiring some travel.

• Other related duties assigned as needed.

What you bring

• Extensive knowledge of project management standards, processes, procedures and guidelines

• Background in Treasury Management Systems or Any Capital Markets software systems

• Good background in Project Management function
• Knowledge of the industry project management best practices, i.e., Project Management Body of Knowledge (PMBOK)
• Knowledge of various types of IT project methodologies and life cycles, e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, implementation and the correct project application
• Advanced skill in the use of project management software to manage projects, e.g., MS Project and auxiliary tools, such as earned value database, audit tools, project repository, including risk, issues and
 

What we offer you

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech

• Always-on learning and development

• Collaborative work environment

• Opportunities to give back

• Competitive salary and benefits

#Ll-EA1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Document Control Specialist mengelola seluruh dokumen yang terkait dengan sistem manajemen mutu. Kandidat akan bertanggung jawab untuk memastikan kepatuhan dokumen terhadap standar, menjaga konsistensi, serta mengelola akses dan distribusi dokumen kepada tim. Peran ini penting untuk mendukung kelancaran proses operasional dan memastikan dokumentasi yang akurat dan selalu diperbarui.

Tanggung Jawab:

• Mengelola, mengorganisir, dan menyimpan dokumen mutu, termasuk prosedur, manual, catatan, dan formulir.
• Mengembangkan dan mengimplementasikan sistem pengendalian dokumen untuk memastikan semua dokumen versi terbaru dapat diakses.
• Meninjau dan memperbarui dokumen sesuai standar mutu dan regulasi yang berlaku.
• Berkoordinasi dengan tim internal untuk distribusi dokumen yang diperlukan dan memastikan kepatuhan terhadap standar manajemen mutu (misalnya ISO 9001).
• Menjalankan audit internal dokumen secara berkala untuk memastikan kepatuhan dan konsistensi.
• Melakukan pelatihan dan pembinaan kepada staf terkait manajemen dokumen sesuai dengan prosedur perusahaan.

Kualifikasi:

• Pendidikan minimal S1 di bidang Administrasi, Manajemen, Teknik Industri atau bidang terkait.
• Pengalaman kerja minimal 2 tahun dalam pengelolaan dokumen, terutama di industri yang menerapkan standar mutu.
• Pengetahuan tentang ISO 9001 atau standar mutu lain merupakan nilai tambah.
• Detail-oriented dengan kemampuan organisasi dan pengelolaan dokumen yang kuat.
• Terampil menggunakan software manajemen dokumen dan aplikasi MS Office (Word, Excel, PowerPoint).
• Kemampuan komunikasi yang baik, baik secara lisan maupun tulisan.
• Diutamakan domisili Tasikmalaya.

Keahlian Tambahan:

• Kemampuan multitasking dan manajemen waktu yang baik.
• Mampu bekerja mandiri maupun dalam tim.
• Memiliki keterampilan analisis dan pemecahan masalah yang baik.

Job Description

• Design and implement customized security solutions for various clients, ensuring compliance with industry standards.
• Perform security assessments and audits to identify vulnerabilities in clients' existing systems.
• Collaborate with sales and technical teams to produce comprehensive security proposals.
• Manage the deployment and integration of security solutions into client environments.
• Provide ongoing support and training to clients on security products and best practices.
• Stay updated on the latest cybersecurity trends and technologies to deliver leading-edge solutions.
• Document and present security strategy reports and project updates to stakeholders.
• Act as an escalation point for security-related incidents and technical issues.

• Bachelor's degree in Cybersecurity, Information Technology, or a related field.
• A minimum of 4 years of experience in security solution delivery or a similar role.
• In-depth knowledge of security frameworks, risk assessment methodologies, and regulatory compliance.
• Hands-on experience with security tools and technologies such as firewalls, SIEMs, and anti-malware solutions.
• Exceptional analytical and problem-solving abilities.
• Strong communication skills and a client-oriented approach.
• Willingness to work on-site at Centennial Tower, South Jakarta.

• Medical insurance
• Medical checkup

Job Description

• Design, implement, and deliver integrated security solutions tailored to meet client needs.
• Conduct comprehensive assessments of clients' existing security measures and infrastructure to identify vulnerabilities and areas for improvement.
• Collaborate with cross-functional teams, including sales and technical staff, to create comprehensive security proposal documents.
• Oversee the deployment of security solutions, ensuring compliance with industry standards and regulations.
• Provide training and support to client teams on the effective use of security solutions.
• Monitor and evaluate the performance of implemented solutions, making adjustments as needed to optimize effectiveness.
• Maintain knowledge of emerging security technologies and trends to ensure solutions remain competitive and effective.
• Act as a point of escalation for technical issues related to security solutions.
• Prepare and present detailed security reports and recommendations to clients and stakeholders.

• Bachelor's degree in Information Technology, Cybersecurity, or a related field.
• At least 4 years of experience in security solution delivery or technical roles within the ICT industry.
• Strong understanding of security protocols, risk management, and compliance requirements.
• Experience with security technologies and tools, including firewalls, intrusion detection systems, and endpoint protection solutions.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to effectively engage with clients.
• Willing to work in Centennial Tower, South Jakarta.

• Medical insurance
• Medical checkup